Best Salesforce AppExchange Apps - Page 3

How Many Salesforce AppExchange Apps Products Does G2 Track?

Total Products under this Category: 438

Category Stats (Nov 2026)

  • Average Rating: 4.48/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CloudFiles (+0.78%) - Among all products in this category, CloudFiles recorded the largest rating increase compared to last month

Last updated: November 12, 2026

How Does G2 Rank Salesforce AppExchange Apps Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 78,200+ Authentic Reviews
  • 438+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

360 SMS APP

360 SMS App is a fully Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ communication channels. Trusted by 60k+ users across 100+ countries, 360 SMS has been helping businesses connect better for over a decade, with a 4.98/5 AppExchange rating backed by 1,200+ reviews. The app enables businesses to manage one-on-one conversations, bulk messaging, automated drips, surveys, and AI chatbots—directly within Salesforce records. With AI and AI agents supporting every stage of the customer journey, teams can create meaningful conversations, elevate engagement strategies, generate more business, and convert more effortlessly. Teams can send and receive messages across SMS, WhatsApp, WeChat, LINE, Viber, Kakao, Zalo, and more—without switching tools or losing context. Every interaction is automatically logged against Leads, Contacts, and custom objects, giving teams a complete and connected view of customer communication. 360 SMS supports both no-code automation for quick setups and advanced Salesforce automation using Flows, APIs, and integrations for scalable use cases. AI-powered capabilities help teams work smarter with real-time language translation, AI-suggested replies, message refinement, template quality scoring, conversation summaries, and next-action recommendations. Built-in compliance tools help manage opt-ins and opt-outs intelligently, support selective consent, and adapt to future regulations using custom fields. AI chatbots further automate engagement by answering FAQs, qualifying leads, scheduling meetings, and routing conversations when human attention is needed. Used by sales, marketing, service, education, healthcare, financial services, and more, 360 SMS modernizes Salesforce digital engagement—making conversations faster, smarter, and more impactful across every channel. 360 SMS Powerful Features: -Single/ Bulk SMS / Messages -Conversation Manager -Link Shortening and Tracking -SMS Scheduling -Batch Texting from Reports & Campaigns -Incoming Alerts -Automation via Flows, Workflows, APEX & API -No-code Automation for recurring messages -Utility Bar (1-Click Reply) -Auto-assign replies to owners -BYON - Bring Your Own Number(s) -Email replies delivered as SMS -Pause campaigns during off-hours -Consistent sender identity -Long code, Dedicated and shared Short Codes, Toll-free number -SMS History 360 SMS AI features: -AI-powered P2P Messaging -Speech-to-Text Message Drafting -Template Quality Scoring -AI-Driven Multichannel Drip Campaigns -AI Chatbots & Surveys -Language Translation -AI Compliance Monitor -Conversation analysis -AI Message Rephrasing and Refining Key Benefits of 360 SMS: -Reach customers on their preferred channel: Engage across SMS, WhatsApp, WeChat, LINE, Viber, Kakao, Zalo, and 15+ channels from a single platform—no tool switching, no fragmented conversations. -Deliver connected experiences: Launch one drip campaign across multiple channels at once and deliver a connected, well-timed experience that feels personal and consistent. -Keep every conversation contextual: All messages are automatically logged against Salesforce and Zoho records, giving teams full visibility into past interactions, history, and engagement. -Respond faster with AI and AI Agents intelligence: Use AI-suggested replies, message refinement, conversation summaries, and 50+ AI Agents to handle FAQs, qualify leads, route conversations, and recommend next best actions. -Reduce manual work and boost productivity: Set up automated messages, follow-ups, reminders, and workflows without coding—or scale further using Salesforce Flows, APIs, and integrations. -Turn conversations into measurable outcomes: Drive replies, conversions, bookings, and follow-ups through AI-led drip campaigns and actionable conversation insights. -Stay compliant and reduce financial and legal risks: Built-in opt-in and opt-out management, selective consent, and future-ready compliance controls help teams message confidently at scale. -Scale globally with confidence: Trusted by 60K+ users across 100+ countries, 360 SMS supports global communication with AI-powered language translation and localization. -Proven, trusted, and enterprise-ready: Backed by over a decade of innovation and a 4.98/5 AppExchange rating from 1,200+ reviews, 360 SMS is a reliable choice for growing businesses. -Works across industries and teams: Whether it’s sales, marketing, service, education, healthcare, finance, or operations, 360 SMS adapts to any industry and B2B use case. -Native to Salesforce and Zoho: No external tools, no data silos—just seamless multichannel digital engagement fully embedded within Salesforce and Zoho. FAQs: What makes the 360 SMS App unique? 360 SMS is unique because it’s fully Salesforce-native and built to elevate digital engagement across 15+ channels, not just sending messages. It brings multichannel messaging, AI-powered automation, and AI agents together in one place—so teams can manage conversations, campaigns, and follow-ups to drive more engagement, leads and conversions. Why should someone choose the 360 SMS app over its competitors? 360 SMS is built to transform digital engagement, not just message sending. It supports 15+ channels, enables multi-channel drip campaigns, and includes out-of-the-box AI chatbots and AI agents that automate conversations, follow-ups, and engagement across the customer journey. Teams operate from a unified messaging console inside Salesforce, keeping every conversation, reply, and action connected. With no-code automation, advanced Salesforce automation options, and AI-powered assistance, 360 SMS helps teams engage faster, smarter, and at scale—without switching tools or adding complexity. Who is the primary audience for the 360 SMS app? B2B teams across industries often struggle to manage conversations across multiple channels while keeping data, context, and compliance intact. 360 SMS is built for sales, marketing, service, education, healthcare, finance, and operations teams using Salesforce or Zoho. It works across industries and helps teams handle high volumes, automate follow-ups, and deliver connected, AI-assisted digital engagement—without switching tools or adding complexity. What’s the story behind the 360 SMS app? 360 SMS was created to solve a simple problem: messaging inside Salesforce shouldn’t feel fragmented or outdated. Over the last decade, it has evolved into a trusted, AI-powered digital engagement platform used by 60k+ users worldwide—helping teams have faster, smarter, and more meaningful conversations across every channel.

Average Rating: 4.7/5.0

Total Reviews: 80

How Do G2 Users Rate 360 SMS APP?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)
  • Ease of Use: 9.1/10 (Category avg: 8.8/10)
  • Quality of Support: 9.4/10 (Category avg: 9.1/10)
  • Ease of Admin: 9.2/10 (Category avg: 8.6/10)

Who Is the Company Behind 360 SMS APP?

Who Uses This Product?

  • Top Industries: Real Estate, Computer Software
  • Company Size: 58% Small, 32% Medium

What Do G2 Reviewers Say About 360 SMS APP?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of 360 SMS APP essential for accommodating diverse skill levels.
  • Users recognize the intuitive nature of 360 SMS APP, making it accessible for users with diverse skill levels.
  • Users value the native Salesforce integration of 360 SMS APP, making it a top choice for seamless functionality.
  • Users highlight the user-friendly interface of 360 SMS APP, making it accessible for individuals of all skill levels.
Cons
  • Users report non-responsive support and ineffective AI assistance, hindering their overall experience with the 360 SMS APP.
  • Users report poor customer support, noting that the non-responsive team fails to resolve issues effectively.

What Are Recent G2 Reviews of 360 SMS APP?

What Are G2 Users Discussing About 360 SMS APP?

Badger Maps

The mobile-first field sales platform that makes every rep better and every team stronger. Badger Maps gives outside sales teams everything they need to plan smarter, execute better, capture more data, and scale what's working — all from a mobile app built for life on the road. Plan the perfect day before you leave the driveway - Build optimized multi-stop routes around your highest-priority accounts automatically or let AI plan your entire week overnight for you - Every account, contact, lead, and opportunity is visible on an interactive map, colorized by priority, last visit date, or any custom field, so you always know where to focus before you start driving. - Sync your route to your calendar with a single tap and hit the road knowing exactly what the day looks like. Execute every day like your best day - When a meeting cancels, nearby qualified leads surface instantly so no hour goes to waste. - Walk into every meeting prepared with full account history and pre-meeting briefs. - After each visit, AI drafts and sends a personalized follow-up automatically, so every deal keeps moving without anyone having to think about it. Capture more data from the field and into your CRM – without the admin. - Automated forms populate the right fields in your CRM, keeping every customer record current without any manual data entry. - Just talk. Your CRM updates. With voice-to-CRM, your notes update the right fields in your CRM the moment you leave the parking lot. - 2-way real time integrations with the leading CRMs, including HubSpot, Microsoft Dynamics, Salesforce, Zoho, NetSuite, Pipedrive, Monday.com, SugarCRM Veeva, Insightly, SugarCRM, and more. - Extend your full CRM to the field with unlimited custom objects and fields that keep all your data accessible and in sync. Give managers the visibility to build a better team - Automated reports summarize rep activity, account coverage, and route performance without anyone having to compile them. - Mileage tracking happens automatically on every route. - Performance dashboards give managers a live, geographic view of what's happening across every rep and every territory, so coaching conversations are grounded in data, not gut feel. Scale winning strategies across every territory - Automated territory alignment balances and optimizes territories based on revenue, account count, or any custom metric — in minutes, not weeks. - Lead routing assigns new leads to the right rep instantly. - Heat maps, bubble maps, and thematic maps surface the geographic patterns that drive better territory strategy. - Dynamic leaderboards keep the whole team motivated and accountable. Start your free 14-day trial, fully integrated with your CRM, with zero setup cost.

Average Rating: 4.7/5.0

Total Reviews: 364

How Do G2 Users Rate Badger Maps?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)
  • Ease of Use: 9.2/10 (Category avg: 8.8/10)
  • Quality of Support: 9.5/10 (Category avg: 9.1/10)
  • Ease of Admin: 9.6/10 (Category avg: 8.6/10)

Who Is the Company Behind Badger Maps?

  • Seller: Badger Maps, Inc
  • Company Website:
  • Year Founded: 2012
  • HQ Location: San Francisco, California
  • LinkedIn® Page: www.linkedin.com
    75 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Sales Rep, Territory Manager
  • Top Industries: Medical Devices, Construction
  • Company Size: 64% Small, 22% Medium

What Do G2 Reviewers Say About Badger Maps?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Badger Maps, noting its intuitive setup and efficient territory management.
  • Users appreciate the visual mapping features of Badger Maps, enhancing efficiency in territory creation and customer management.
  • Users highlight the route optimization capabilities of Badger Maps, enhancing efficiency in managing customer territories and sales efforts.
  • Users appreciate the automatic route feature of Badger Maps, enhancing efficiency and simplifying the routing process.
  • Users praise the superb customer support of Badger Maps, appreciating the rapid and knowledgeable responses from representatives.
Cons
  • Users experience routing issues, struggling with inaccurate home locations and complications in mapping and billing processes.
  • Users face challenges with mapping accuracy and routing issues, hindering efficient navigation and client organization.
  • Users find Badger Maps to be expensive for its capabilities, especially for individual licensing costs.
  • Users feel that improvement is needed for syncing between mobile and online apps, impacting overall efficiency.
  • Users highlight limitations in CRM capabilities and find the mobile interface and routing options challenging to use.

What Are Recent G2 Reviews of Badger Maps?

What Are G2 Users Discussing About Badger Maps?

Conga Grid

Conga Grid is a productivity tool within Salesforce that allows users to view, sort, and manage data batches from a single screen. Find and manage the information and insights you need with fewer clicks and less screen switching. With Conga Grid, you can expect to save time, improve data quality, get a clear view into the data you need, and create a more productive workplace in Salesforce to drive growth across your organization. Using our Quick Start Grids, which are pre-built for your use case (Sales, Sales Executive, Case Management, Salesforce Admin), you can get up and running within minutes. Simply put, Grid is the single most effective place to get work done in Salesforce. Create, track, and manage your Salesforce data in one place. Grid provides: Complete data visibility: Conga Grid empowers you to quickly navigate, visualize, and manage Salesforce data across multiple objects from a single grid. Insights that drive growth: Conga Grid makes workflow management easy, with a 360-degree view of your data on a single screen. Increased productivity across your team: Inline editing saves you from clicking through multiple records and screens to access data. Update data faster and increase productivity with bulk edits.

Average Rating: 4.5/5.0

Total Reviews: 51

How Do G2 Users Rate Conga Grid?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Ease of Use: 8.4/10 (Category avg: 8.8/10)
  • Quality of Support: 8.9/10 (Category avg: 9.1/10)
  • Ease of Admin: 8.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Conga Grid?

  • Seller: Conga
  • Year Founded: 2006
  • HQ Location: 3200 Kirby Dr., Suite 500, Houston, TX 77098
  • LinkedIn® Page: www.linkedin.com
    2,159 employees on LinkedIn®
  • Phone: (303) 465-1616

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 40% Small, 38% Medium

What Do G2 Reviewers Say About Conga Grid?

AI-generated summary from verified user reviews

Pros
  • Users find the affordability of Conga Grid enables access to powerful reporting tools without breaking the bank.
  • Users commend the effortless report generation in Conga Grid, highlighting its customization and dynamism.
  • Users value the enhanced customizability of Conga Grid, significantly reducing effort in creating dynamic reports.
  • Users appreciate the ease of report creation with Conga Grid, allowing for customizable and dynamic reports effortlessly.
  • Users value the ease of use in Conga Grid for creating customizable and dynamic reports quickly.
Cons
  • Users note the steep learning curve with Conga Grid, especially when handling large datasets that slow performance.
  • Users find the loading time with large datasets frustrating, impacting the overall experience with Conga Grid.

What Are Recent G2 Reviews of Conga Grid?

What Are G2 Users Discussing About Conga Grid?

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Responsive, formerly RFPIO

Responsive is the global leader in strategic response management software, transforming how organizations share and exchange critical information. Our commitment to product innovation and customer success empowers companies to accelerate growth, mitigate risk and improve the employee experience by leveraging intelligent technologies to quickly and accurately manage RFPs, RFIs, security questionnaires (VSQs), due diligence questionnaires (DDQs), risk assessments and all other complex information requests (RFXs). With Responsive, frontline teams deliver superior responses by automating the completion of questionnaires, documents and spreadsheets while collaborating with stakeholders, improving processes with data insights, and quickly accessing approved content across popular business applications.

Average Rating: 4.5/5.0

Total Reviews: 1,304

How Do G2 Users Rate Responsive, formerly RFPIO?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)
  • Ease of Use: 8.7/10 (Category avg: 8.8/10)
  • Quality of Support: 9.1/10 (Category avg: 9.1/10)
  • Ease of Admin: 8.7/10 (Category avg: 8.6/10)

Who Is the Company Behind Responsive, formerly RFPIO?

  • Seller: Responsive
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Frisco, Texas
  • LinkedIn® Page: www.linkedin.com
    709 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Proposal Manager, Proposal Writer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 48% Medium, 39% Large

What Do G2 Reviewers Say About Responsive, formerly RFPIO?

AI-generated summary from verified user reviews

Pros
  • Users find Responsive's ease of use remarkable, saving time with quick setups and efficient RFP response crafting.
  • Users value the regular updates and powerful features of Responsive, enhancing collaboration and content management.
  • Users value the time-saving capabilities of Responsive, allowing for quick project completion and efficient collaboration.
  • Users value the efficiency of Responsive, enabling quick project completion and effective collaboration on responses.
  • Users value the collaborative environment of Responsive, enhancing team coordination and streamlining response processes.
Cons
  • Users note a steep learning curve for new users, impacting efficient use of Responsive's features and content library.
  • Users find the interface not intuitive, making navigation and feature usage challenging, especially for new users.
  • Users find that inaccurate responses occasionally arise, especially in complex queries and content searches.
  • Users find non-intuitive features in Responsive, leading to confusion and inefficiencies during collaboration and library management.
  • Users report missing features in Responsive, particularly in chat functionality, translation, and search capabilities.

What Are Recent G2 Reviews of Responsive, formerly RFPIO?

What Are G2 Users Discussing About Responsive, formerly RFPIO?

TrueContext

TrueContext is the field service workflow platform for today’s connected worker. It enables frontliners with smart, context-aware forms and AI-augmented mobile workflows, unlocking technician mastery and productivity at scale. The platform unifies people, processes, and data so technicians can focus on real work, not busywork — enabling data-driven field service without the data burden. Built for operational excellence, TrueContext transforms field action into strategic vision, turning every job into a source of real-time intelligence that compounds long-term success. Over 100,000 users in high-complexity, low-connectivity field environments use TrueContext every day to improve asset uptime, ensure safety and compliance, and deliver certainty to customers. --- KEY PRODUCT FEATURES Offline, cross-platform mobile forms that work anywhere, anytime TrueContext’s cross-platform mobile app delivers reliable performance in any environment. Offline capabilities let technicians access service history, go through workflows, and capture photos, signatures, and GPS coordinates without connectivity. Everything syncs automatically when your techs reconnect. Field service software needs to work where your teams work, including basements, oil rigs, and medical facilities. TrueContext stays productive regardless of location or network conditions. Build custom field service workflows without coding TrueContext’s low-code platform empowers operations teams to create, deploy, and modify guided workflows tailored to your field service needs. Operations teams can build adaptive forms with conditional logic and data validation that reduce errors and improve first-time fix rates, without IT dependencies or development time. Workflows guide technician behavior, reduce human error, and deliver audit-ready data back to enterprise systems. Operations teams control the process, and field teams get clear instructions that make complex jobs simpler. Automated field service reporting and documentation TrueContext eliminates manual paperwork by automatically generating custom reports in multiple formats (PDF, HTML, and Word) from completed forms. Reports are instantly distributed to stakeholders, customers, and back-office systems with timestamps, audit trails, and compliance-ready documentation. Administrative burden drops. Data accuracy improves. Workflow analytics show you where processes can be optimized, turning every completed job into insight that makes the next one better. Actionable, real-time analytics for field operations With configurable dashboards, you get immediate visibility into field performance metrics. Drill down into submission analytics by form, team, user, and location to identify trends and address issues before they escalate. Connect to your existing business intelligence tools for extended analysis. Add Birst integration to gain deeper insights into how field performance impacts your broader business goals.

Average Rating: 4.4/5.0

Total Reviews: 430

How Do G2 Users Rate TrueContext?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)
  • Ease of Use: 8.7/10 (Category avg: 8.8/10)
  • Quality of Support: 8.8/10 (Category avg: 9.1/10)
  • Ease of Admin: 8.6/10 (Category avg: 8.6/10)

Who Is the Company Behind TrueContext?

Who Uses This Product?

  • Who Uses This: Project Manager, Business Analyst
  • Top Industries: Construction, Oil & Energy
  • Company Size: 37% Medium, 32% Large

What Do G2 Reviewers Say About TrueContext?

AI-generated summary from verified user reviews

Pros
  • Users find TrueContext to be very intuitive and easy to implement, simplifying their workflow and improving efficiency.
  • Users find form creation intuitive and easy, enhancing efficiency and reducing manual effort through automation and structured workflows.
  • Users appreciate the form customization options in TrueContext, enhancing efficiency and data quality in their processes.
  • Users appreciate the streamlined data management of TrueContext, enhancing efficiency and reducing manual paperwork significantly.
  • Users appreciate the high level of customization in TrueContext, enabling tailored forms and efficient workflows.
Cons
  • Users find the steep learning curve and maintenance challenges frustrating when designing forms in TrueContext.
  • Users find the steep learning curve for advanced features in TrueContext challenging and time-consuming for implementation.
  • Users find the complexity of TrueContext's advanced features and management a significant challenge, affecting usability and efficiency.
  • Users experience significant limitations with TrueContext due to submission size, complexity, and navigation issues.
  • Users feel disappointed by the limited features of TrueContext, which restrict creativity and streamline workflows.

What Are Recent G2 Reviews of TrueContext?

Conversive

Conversive (formerly SMS Magic) is a CRM-native messaging that grows into intelligent customer engagement It helps enterprises engage customers across SMS, WhatsApp, and other messaging channels directly from Salesforce and Zoho. It starts with compliant, high-volume messaging and scales into conversational workflows, lifecycle automation, and AI-assisted engagement. For years, organizations have used SMS Magic to power CRM-native communication at scale. Conversive extends that foundation with conversational engagement, workflow orchestration, and intelligent automation, so teams can move from sending messages to managing complete customer journeys. Conversive (formerly SMS Magic) comes with these platform capabilities:- 1. Foundation: CRM-native messaging: SMS, WhatsApp, shared inboxes, templates, opt-in management, compliance controls. Engagement 2. Conversational workflows: Two-way conversations, routing, automation, reminders, follow-ups, and omnichannel engagement. Journey Orchestration 3. AI-powered lifecycle orchestration: Intent detection, workflow orchestration, customer lifecycle automation, and intelligent engagement across teams. Products available within the Conversive (formerly SMS Magic) platform 1. SMS Magic for Salesforce: Native Salesforce SMS and WhatsApp engagement 2. SMS Magic for Zoho: Integrated messaging for Zoho CRM workflows 3. SMS Magic: Multichannel messaging infrastructure and compliance controls 4. Conversive: Conversational engagement and lifecycle orchestration layer Conversive (formerly SMS Magic) is urpose-built for high-volume and regulated customer engagement. 1. Education - Admissions, enrollment reminders, fee notifications, and student engagement at scale. 2. Real Estate - Lead response, appointment coordination, and agent-client communication across channels. 3. Healthcare - HIPAA-compliant messaging, patient reminders, care coordination, and conversational patient engagement. 4. BFSI - Secure customer communication, compliance workflows, servicing automation, and lifecycle orchestration. Conversive introduces AI-assisted engagement for organizations that need more than messaging: i) Conversation routing and prioritization ii) Automated follow-up workflows iii) Customer lifecycle automation iv) Intent-aware engagement v) Operational insights and orchestration

Average Rating: 4.0/5.0

Total Reviews: 115

How Do G2 Users Rate Conversive?

  • Has the product been a good partner in doing business?: 8.0/10 (Category avg: 9.2/10)
  • Ease of Use: 8.3/10 (Category avg: 8.8/10)
  • Quality of Support: 8.2/10 (Category avg: 9.1/10)
  • Ease of Admin: 8.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Conversive?

  • Seller: Conversive
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Henderson, US
  • LinkedIn® Page: www.linkedin.com
    305 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services, Legal Services
  • Company Size: 60% Small, 36% Medium

What Do G2 Reviewers Say About Conversive?

AI-generated summary from verified user reviews

Pros
  • Users highlight the enhanced customer engagement from SMS-Magic, boosting marketing efficiency and communication with clients.
  • Users praise the ease of use of SMS-Magic, enjoying seamless integration and efficient communication across platforms.
  • Users value the seamless CRM integration of SMS-Magic, enhancing customer engagement and marketing campaign effectiveness.
  • Users praise the responsive customer support of SMS-Magic, enhancing overall satisfaction and effective client communication.
  • Users praise the easy integration of SMS-Magic, enabling smooth communication with minimal disruptions in their workflows.
Cons
  • Users find the difficult setup of SMS-Magic challenging due to its complexity and numerous components involved.
  • Users find the pricing high for small teams, especially with increasing message volume impacting budget considerations.
  • Users find the learning curve steep due to complex setups and limited support, leading to frustration and dissatisfaction.
  • Users find the initial setup complex, making workflow configuration and integrations a challenging experience.
  • Users report poor customer support from SMS-Magic, experiencing unresponsiveness and unresolved issues that hinder user satisfaction.

What Are Recent G2 Reviews of Conversive?

What Are G2 Users Discussing About Conversive?

Formstack Forms

Formstack Forms is a cloud-based solution that helps businesses automate processes of creating digital forms and collecting data for surveys, leads, registrations, and more. Key features include data routing, file uploads, data encryption, payment collection, and form analytics. Designed for businesses of all sizes, Formstack Forms allows users to collaborate with teams to approve, deny, and comment on data submitted through forms. With a drag-and-drop form builder, Formstack Forms empowers users across organizations to build branded forms, surveys, and workflows without needing to know code. For more technical users, Formstack Forms offers an open API that allows users and 3rd-party applications to access Formstack resources programmatically. Formstack allows integration with various third-party applications such as Mailchimp, Salesforce, PayPal, Amazon S3, PowerAutomate, and more. Formstack is available on a monthly subscription, and support is extended via documentation and other online measures.

Average Rating: 4.3/5.0

Total Reviews: 467

How Do G2 Users Rate Formstack Forms?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.2/10)
  • Ease of Use: 8.7/10 (Category avg: 8.8/10)
  • Quality of Support: 8.1/10 (Category avg: 9.1/10)
  • Ease of Admin: 8.9/10 (Category avg: 8.6/10)

Who Is the Company Behind Formstack Forms?

Who Uses This Product?

  • Who Uses This: Administrative Assistant, Owner
  • Top Industries: Non-Profit Organization Management, Higher Education
  • Company Size: 46% Medium, 41% Small

What Do G2 Reviewers Say About Formstack Forms?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Formstack Forms, highlighting its straightforward interface and intuitive drag-and-drop builder.
  • Users value the seamless integrations of Formstack Forms, enabling effortless data centralization and enhanced functionality.
  • Users find the easy integrations of Formstack Forms convenient for quickly setting up web forms with various features.
  • Users appreciate the ease of creation for forms and surveys, simplifying deployment for various organizational processes.
  • Users value the efficiency of Formstack Forms, allowing quick form creation and seamless integration with existing systems.
Cons
  • Users find limited customization options frustrating, hindering their ability to brand and adjust forms easily.
  • Users find the form design limitations challenging, especially regarding customization and navigation issues.
  • Users find Formstack Forms not intuitive, particularly when managing complex logics and navigation through features.
  • Users find the learning curve challenging, particularly with complex logic and feature navigation in Formstack Forms.
  • Users express frustration over the poor customer support, citing long response times and unhelpful assistance.

What Are Recent G2 Reviews of Formstack Forms?

What Are G2 Users Discussing About Formstack Forms?

Jotform

Trusted by more than 35 million users worldwide, Jotform is an AI-powered online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any device. With an intuitive drag-and-drop interface, Jotform makes it simple for anyone to build professional, mobile-responsive forms without writing a single line of code. As a fully no-code platform, Jotform empowers users to automate workflows, streamline data collection, and digitize processes. Jotform offers one of the largest template libraries in the industry, featuring 10,000+ ready-made form templates tailored to every use case. Popular categories include payment forms, lead generation forms, event registration forms, application forms, surveys, order forms, onboarding forms, consent forms, and feedback forms. Each template is fully customizable, allowing users to adjust layouts, add conditional logic, collect e-signatures, upload files, apply branding, and incorporate advanced field types. This level of flexibility ensures every form is optimized for user experience and aligned with organizational goals. To streamline workflows, Jotform integrates seamlessly with over 200 popular third-party apps, including Google Sheets, Slack, Zoom, HubSpot, Salesforce, PayPal, Stripe, and numerous other business tools. These integrations automate data collection, payment processing, CRM updates, and team notifications. By connecting forms directly to the tools your team already uses, Jotform helps eliminate data silos and supports end-to-end process automation—all within a no-code environment. Security and compliance are at the core of Jotform’s platform. Features such as HIPAA compliance options, 256-bit SSL encryption, CAPTCHA, form access controls, and audit logs help organizations protect sensitive data and meet industry standards. Whether you're collecting healthcare information, financial data, or internal employee records, Jotform provides the reliability and safeguards needed to operate with confidence. With powerful features like automated emails, approval workflows, analytics dashboards, and embeddable widgets, Jotform delivers an all-in-one solution for organizations looking to simplify data collection and improve productivity. From small businesses to enterprises, educational institutions, healthcare providers, and nonprofits, millions of teams rely on Jotform to capture information efficiently and turn submissions into actionable results.

Average Rating: 4.6/5.0

Total Reviews: 5,579

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How Do G2 Users Rate Jotform?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • Ease of Use: 9.2/10 (Category avg: 8.8/10)
  • Quality of Support: 8.8/10 (Category avg: 9.1/10)
  • Ease of Admin: 9.1/10 (Category avg: 8.6/10)

Who Is the Company Behind Jotform?

  • Seller: Jotform
  • Company Website:
  • Year Founded: 2006
  • HQ Location: San Francisco, California
  • LinkedIn® Page: www.linkedin.com
    925 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Non-Profit Organization Management, Education Management
  • Company Size: 72% Small, 20% Medium

What Do G2 Reviewers Say About Jotform?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Jotform, appreciating its simplicity for form creation and organization.
  • Users appreciate the easy-to-use interface of Jotform, which simplifies form creation for both creators and customers.
  • Users appreciate the ease of creation in Jotform, enabling quick setup and user-friendly form design.
  • Users value Jotform for its user-friendly interface and extensive templates, making form creation and information gathering effortless.
  • Users appreciate the user-friendly design of Jotform, making onboarding and management tasks simple and efficient.
Cons
  • Users find Jotform expensive, wishing for more flexible pricing options and smaller feature tiers.
  • Users are frustrated by the missing features of Jotform, particularly with unclear guidance and limitations on functionality.
  • Users find form issues frustrating due to navigation challenges, integration limitations, and problems with automated sending.
  • Users express frustration with limited customization, wishing for more options to personalize forms and templates.
  • Users find the form design process confusing, struggling with integration and unclear usage of features.

What Are Recent G2 Reviews of Jotform?

What Are G2 Users Discussing About Jotform?

OneMob

Introducing OneMob - the ultimate all-in-one platform for creating, sharing and tracking beautiful Microsites in seconds! Whether you're in sales, marketing, customer success or you're a content creator, OneMob has everything you need to elevate your outreach and capture more attention, engagement and responses. With OneMob's powerful microsite builder, content uploader, and management features, you can easily create stunning, customized microsites that showcase your brand and content in a professional and engaging way. You'll have access to a wide range of templates and tagging options to customize your microsites to match your brand and target your audience. But that's not all - OneMob is packed with features to help you create, share, and track your content like a pro. You can create videos on-the-go with OneMob's mobile, web and screen recorder, and use the built-in script teleprompter and video editing tools to perfect your content. Plus, with video approvals and engagement tracking, you can see exactly how your audience is interacting with your content and adjust your strategy accordingly. OneMob seamlessly integrates with your existing tech stack, including CRM integration for Salesforce, Dynamics, Hubspot, and more, and content integration with Zoom, Google Drive, Box, and Dropbox. With a native plugin for Gmail, Outlook, Salesloft, Outreach, Salesforce and InsideSales, you can easily create and share content right from your favorite email and sales tools. And the best part is, you can get started with OneMob for free! Our free plan offers access to many of our core features, so you can try OneMob risk-free and see how it can transform your content game. Simply visit onemob.com to sign up and get started today!

Average Rating: 4.9/5.0

Total Reviews: 146

How Do G2 Users Rate OneMob?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.2/10)
  • Ease of Use: 9.5/10 (Category avg: 8.8/10)
  • Quality of Support: 9.8/10 (Category avg: 9.1/10)
  • Ease of Admin: 9.4/10 (Category avg: 8.6/10)

Who Is the Company Behind OneMob?

  • Seller: OneMob
  • Year Founded: 2014
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    30 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Sports
  • Company Size: 39% Large, 31% Medium

What Do G2 Reviewers Say About OneMob?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the valuable analytics features of OneMob, enhancing outreach efforts and audience connection effectively.
  • Users value the high-quality content from OneMob, effectively clarifying complex mortgage underwriting scenarios through recordings.
  • Users commend the excellent customer support at OneMob, which significantly enhances the setup experience and overall satisfaction.
  • Users highly value the ease of use of OneMob, praising its seamless setup and user-friendly interface.
  • Users highlight the easy integrations of OneMob, appreciating its seamless setup and user-friendly experience.
Cons
  • Users wish for more advanced content management features in OneMob, such as dragging documents to shared screens.
  • Users wish for enhanced screen sharing capabilities in OneMob, desiring support for dragging documents from multiple monitors.
  • Users desire greater sharing capabilities in OneMob, such as dragging documents between screens during presentations.
  • Users express frustration with the recording limitations of OneMob, particularly regarding shared screen functionalities.
  • Users express frustration with sharing limitations in OneMob, unable to drag documents from multiple screens during sharing sessions.

What Are Recent G2 Reviews of OneMob?

What Are G2 Users Discussing About OneMob?

Opensense Email Signatures

Turn brand moments into business outcomes. Every email, every handshake, every follow-up shapes how people see your brand. Opensense helps you take control of those everyday interactions by transforming employee email, digital business cards, and sales outreach into consistent, measurable brand moments. No inconsistencies. No missed opportunities. Just smarter ways to engage, build trust, and drive pipeline. With Opensense, your communication becomes a brand channel: - Beautiful email signatures that are always on-brand. - Targeted ad banners in every inbox to promote campaigns and events. - Digital business cards that make networking trackable and scalable. - Real-time buyer intent signals that help sales follow up at the right moment. - Centralized compliance controls that keep IT confident and in control. We work seamlessly with Microsoft 365, Google Workspace, and Exchange, and integrate natively with Salesforce, HubSpot, Marketo, Eloqua, Pardot, and Microsoft Dynamics. That’s why leading brands like G2, Salesforce, and Adobe, trust Opensense to stay on brand, build trust, and transform everyday communication into measurable growth.

Average Rating: 4.7/5.0

Total Reviews: 411

How Do G2 Users Rate Opensense Email Signatures?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.2/10)
  • Ease of Use: 8.7/10 (Category avg: 8.8/10)
  • Quality of Support: 9.7/10 (Category avg: 9.1/10)
  • Ease of Admin: 8.7/10 (Category avg: 8.6/10)

Who Is the Company Behind Opensense Email Signatures?

  • Seller: Opensense
  • Company Website:
  • Year Founded: 2013
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    45 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Coordinator, Marketing Manager
  • Top Industries: Computer Software, Financial Services
  • Company Size: 70% Medium, 17% Large

What Do G2 Reviewers Say About Opensense Email Signatures?

AI-generated summary from verified user reviews

Pros
  • Users praise the responsive customer support of Opensense, making it easy to manage email signatures efficiently.
  • Users enjoy the easy signature customization with help from a supportive team, enhancing branding and user experience.
  • Users praise the ease of use of Opensense, highlighting excellent support that makes management effortless.
  • Users value the flexibility and reliability of Opensense Email Signatures, ensuring consistent branding across all email communications.
  • Users commend the implementation ease of Opensense Email Signatures, appreciating its seamless transition and flexibility across platforms.
Cons
  • Users report occasional signature visibility issues before sending emails, but content is always consistent upon delivery.
  • Users face a learning curve initially, as some features and settings can be challenging to navigate independently.
  • Users find the difficult setup process of Opensense Email Signatures challenging, especially for those less tech-savvy.
  • Users find the complexity of Opensense Email Signatures daunting, especially for those not tech-savvy and during initial setup.
  • Users find Opensense not user-friendly initially due to a learning curve and complicated interface.

What Are Recent G2 Reviews of Opensense Email Signatures?

What Are G2 Users Discussing About Opensense Email Signatures?

TaskRay

TaskRay is your ultimate solution for streamlined project management and seamless customer onboarding—all within Salesforce. Empower your teams to create project plans, automate repetitive tasks, allocate resources effectively, and foster collaboration across departments. Whether you're managing new customer implementations or driving internal initiatives, TaskRay ensures every project is delivered with precision and efficiency. 100% Salesforce Native TaskRay integrates seamlessly into your existing Salesforce ecosystem, offering unmatched visibility and alignment across Sales, CPQ, Service, and Experience Clouds. Designed for Growing Businesses If your organization has outgrown spreadsheets or non-Salesforce tools and needs better visibility into project performance, TaskRay is your next step. It's ideal for businesses facing challenges like: ✓ Revenue delays caused by lengthy onboarding or implementation timelines. ✓ Complex implementations, where multiple SKUs require custom solutions and support. ✓ Integrated customer management, spanning multiple Salesforce Clouds. Industry-Specific Expertise • TaskRay is trusted by industry leaders in: • Technology & SaaS • Healthcare & Life Sciences • Manufacturing • Real Estate & Franchising • Financial Services • Telecommunications Deliver Faster, Reduce Costs, and Increase Customer Satisfaction TaskRay helps you accelerate project timelines, cut operational costs, and improve productivity. Here's what our customers achieve: • 2.5x Faster Project Completion: Streamline workflows and improve efficiency. • 29% Faster Revenue Realization: Get to value quicker with optimized onboarding. • 21% Cost Reduction: Save time and resources with automation and visibility. • 15% Increase in Customer Satisfaction: Delight customers with smooth implementations. • 200% Boost in Project Visibility: Gain clarity and insight into every project detail. • 20% More Project Capacity: Handle more work without adding complexity. Proven Success Across Industries Join the growing list of businesses transforming their operations with TaskRay. From technology innovators to global manufacturers, our platform drives results.

Average Rating: 4.3/5.0

Total Reviews: 156

How Do G2 Users Rate TaskRay?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • Ease of Use: 8.3/10 (Category avg: 8.8/10)
  • Quality of Support: 8.9/10 (Category avg: 9.1/10)
  • Ease of Admin: 8.2/10 (Category avg: 8.6/10)

Who Is the Company Behind TaskRay?

  • Seller: TaskRay
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Denver, CO
  • LinkedIn® Page: www.linkedin.com
    53 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 50% Medium, 47% Small

What Do G2 Reviewers Say About TaskRay?

AI-generated summary from verified user reviews

Pros
  • Users find TaskRay easy to adopt due to its seamless Salesforce integration and straightforward project management features.
  • Users value the easy integration of TaskRay with Salesforce, enhancing project management efficiency and transparency.
  • Users value the Salesforce integration of TaskRay, enhancing adoption, reporting, and seamless operations across platforms.
  • Users appreciate the seamless Salesforce integration of TaskRay, enhancing project management and reporting capabilities effortlessly.
  • Users value the strong structure and visibility TaskRay provides, enhancing project management and delivery processes.
Cons
  • Users highlight poor scheduling capabilities and financial demands, complicating project management and operational efficiency.
  • Users find inefficient task management in TaskRay, leading to challenges in handling complex projects and scheduling.
  • Users find the complexity of TaskRay's interface overwhelming, making it difficult to manage projects effectively.
  • Users find difficult customization a barrier, facing an overwhelming interface that complicates project management and access controls.
  • Users find TaskRay's steep learning curve challenging, making adoption difficult, particularly for those unaccustomed to Salesforce.

What Are Recent G2 Reviews of TaskRay?

What Are G2 Users Discussing About TaskRay?

Prodly DevOps

Prodly empowers IT and business operations teams with a user-friendly DevOps solution that simplifies the Salesforce change management process. Our platform optimizes data and metadata deployments across all Salesforce applications, ensuring greater speed, efficiency, and security. Salesforce teams are able to increase productivity of their change management processes by 80% while achieving total compliance standards. With Prodly, you get: 1. Flexibility Across the Salesforce Ecosystem - Imagine having the power to manage complex data deployments seamlessly throughout the entire Salesforce application ecosystem. Prodly offers unmatched flexibility, ensuring that your Salesforce processes are as dynamic as your business needs. Experience the convenience of a tool that adapts to every twist and turn of your deployment requirements. 2. Unified Data and Metadata Deployment - Stop using multiple tools to do one job. With Prodly, you can deploy both data and metadata simultaneously, streamlining your operations and saving precious time. Simplify your workflow and maximize efficiency with a solution that does it all in one go. 3. Comprehensive Version Control - Keep your data and metadata changes in check with Prodly's robust version control system. Gain peace of mind knowing you can track and manage every modification with ease, ensuring your deployments are consistent and reliable every step of the way. 4. Custom Sandbox Seeding - Prodly's sandbox seeding feature caters to custom objects, allowing you to test with confidence in lower environments that mirror production. Prepare thoroughly and deploy with assurance, knowing your custom configurations are ready for prime time. 5. Speedy Deployment With Pre-Built Templates - With our pre-built templates, your deployments can move at lightning speed. Empower your team to launch faster and focus on what truly matters—growing your business and delighting your customers. 6. Salesforce Native Innovation - Built on Salesforce, for Salesforce, Prodly is crafted by the visionary behind Salesforce CPQ. Trust in a solution that is inherently aligned with Salesforce, ensuring smooth integration and unparalleled performance tailored to your Salesforce environment. Customers like AmEx GBT, Expedia, Stanley Black & Decker, Cardinal Health, Johnson & Johnson, and Snowflake leverage Prodly DevOps to increase deployment frequency, reduce lead time for changes, minimize change failure rate, and recover from production bugs quickly.

Average Rating: 4.7/5.0

Total Reviews: 172

How Do G2 Users Rate Prodly DevOps?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • Ease of Use: 9.1/10 (Category avg: 8.8/10)
  • Quality of Support: 9.1/10 (Category avg: 9.1/10)
  • Ease of Admin: 9.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Prodly DevOps?

  • Seller: Prodly, Inc.
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Palo Alto, CA
  • LinkedIn® Page: www.linkedin.com
    25 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Salesforce Developer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 40% Medium, 34% Large

What Do G2 Reviewers Say About Prodly DevOps?

AI-generated summary from verified user reviews

Pros
  • Users value the streamlined deployment flow in Prodly DevOps, enhancing planning and governance with flexible release features.
  • Users highlight the time-saving benefits of Prodly DevOps, enhancing deployment efficiency and streamlining CI/CD processes.
  • Users value the automation capabilities of Prodly DevOps, significantly speeding up deployments and enhancing accuracy and reliability.
  • Users appreciate the ease of use of Prodly DevOps, facilitating fast and reliable Salesforce CPQ record deployments.
  • Users praise the seamless deployment ease of Prodly DevOps, enhancing collaboration and speeding up release cycles efficiently.
Cons
  • Users experience deployment issues including missed field changes and longer than expected processing times for large data sets.
  • Users experience slow performance during larger deployments and data importing, impacting efficiency in operations.
  • Users find the learning curve steep, particularly for teams new to DevOps practices, impacting initial productivity.
  • Users experience slow deployment times, especially with large datasets, hindering efficiency and effectiveness in their workflow.
  • Users experience delay issues with Prodly DevOps, particularly during large data set deployments that extend timeframe unexpectedly.

What Are Recent G2 Reviews of Prodly DevOps?

What Are G2 Users Discussing About Prodly DevOps?

Natterbox

Natterbox helps you capture revenue from every conversation, with an AI contact centre built inside Salesforce. In G2’s Contact Center category, reviewers rate Natterbox 9.4 out of 10 for quality of support and 9.5 for ease of doing business. Natterbox runs its own global phone network and AI, offering an end-to-end solution for global businesses looking to capture or protect revenue through customer communications. With Natterbox, your team and AI agents handle calls, SMS, WhatsApp and chat at any hour, inbound and outbound. Voice AI agents take the routine calls, so you handle peaks without hiring for them. Everything is recorded, scored and written to Salesforce, so every conversation drives your competitive advantage. With one supplier, you have one team to call. Secret Escapes’ previous AI vendor stalled for over a year without going live, and Natterbox went live in six weeks. At Danone, AI agents answered 32,000+ calls in three months, and Secret Escapes, with 80+ agents, deflects 30% of calls with AI. SALESFORCE NATIVE CONTACT CENTRE Natterbox is for Salesforce teams with high call volumes. It is built natively in Salesforce, so nothing waits to sync, and you build routing and traditional or AI-powered IVR with clicks, not code. If you need voice in Salesforce, Natterbox supplies the calling, routing and AI agents. Danone, PRS for Music and Financial Lease see 100% of their calls in Salesforce, and Accquis logged 20% more sales opportunities. AI VOICE AGENTS AND CHATBOTS Voice AI agents answer routine calls in your brand’s voice. Callers say what they need, so there is no IVR menu to press through, and a call that needs a person reaches your team with a live summary. At We Buy Any Home, AI agents handle 81% of calls end to end. AI agents also make calls when a Salesforce record changes, such as a new lead or a renewal date, and write the result to the record. INBOUND AND OUTBOUND AI agents and your team follow the same routing rules, by skill and priority and on live Salesforce data, with callback from the queue. Your team can click to dial from any Salesforce record, show a local number, run an outbound dialler and send SMS and WhatsApp messages. QUALITY ASSURANCE, COACHING, AND COMPLIANCE AI Advisor scores 100% of calls against your own criteria and saves the score, transcript and summary on the Salesforce call record. Each agent gets coaching recommendations from their own calls. Transcripts give you speech analytics on every conversation, and competitor mentions, lead source and intent are written to the record. National Dental Care analyses 100% of calls and saves managers 20 hours a month on manual quality assurance. Call recording with pause and resume, compliance announcements and PCI card payments protect each call, and callers key in card details that the agent never hears. Christies Direct takes card payments with Natterbox PCI Payments.

Average Rating: 4.4/5.0

Total Reviews: 143

How Do G2 Users Rate Natterbox?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • Ease of Use: 9.0/10 (Category avg: 8.8/10)
  • Quality of Support: 9.1/10 (Category avg: 9.1/10)
  • Ease of Admin: 8.8/10 (Category avg: 8.6/10)

Who Is the Company Behind Natterbox?

  • Seller: Natterbox Limited
  • Company Website:
  • Year Founded: 2010
  • HQ Location: London, England
  • LinkedIn® Page: www.linkedin.com
    122 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Salesforce Administrator
  • Top Industries: Financial Services, Staffing and Recruiting
  • Company Size: 58% Medium, 31% Small

What Do G2 Reviewers Say About Natterbox?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the helpful customer support from Natterbox, enhancing their experience and setup process significantly.
  • Users appreciate the seamless integration of Natterbox into Salesforce, enhancing usability and configurability significantly.
  • Users commend the exceptional reliability of Natterbox, experiencing zero outages for seamless communication and productivity.
  • Users value the native Salesforce integration of Natterbox, boosting productivity and simplifying operations effectively.
  • Users value the call recording capabilities of Natterbox, enhancing service quality and efficiency within Salesforce.
Cons
  • Users note call quality issues with Natterbox, expressing a desire for improvements in connection stability and AI integration.
  • Users find the missing features of Natterbox hinder usability, such as lack of call management and integration issues.
  • Users experience poor customer support with Natterbox, facing issues like unprovisioned phones and insufficient assistance.
  • Users face call limitations with Natterbox, including no hold option and complexities in call management.
  • Users find Natterbox's complex setup and outdated interface challenging, particularly for those new to AI projects.

What Are Recent G2 Reviews of Natterbox?

What Are G2 Users Discussing About Natterbox?

Peeklogic Connector for Salesforce and Jira

Peeklogic Jira Connector PRO for Salesforce: Native, Real-Time, Two-Way Salesforce–Jira Integration Built for Enterprise Teams Peeklogic Jira Connector PRO is a 100% Salesforce-native application that connects Salesforce and Atlassian Jira Cloud in real time, with no middleware. Sales, support, product and engineering teams work from one shared, always-current view of the customer. Support agents see Jira progress without leaving Salesforce. Developers get full customer context without logging into the CRM. Leadership can see how customer requests turn into delivered work. The connector has been on Salesforce AppExchange since 2020, holds a 4.99/5 rating from 147 reviews on its PRO listing, and is part of the Peeklogic connector family used by more than 500 companies. WHY ENTERPRISE TEAMS CHOOSE PEEKLOGIC No middleware, no extra trust boundary Most Salesforce–Jira integrations send your data through a third-party sync server. Peeklogic doesn't. It talks to Jira directly through secure Jira REST API endpoints and webhooks, so customer data stays inside Salesforce and Atlassian infrastructure and never passes through an external synchronization layer. Your existing security model, data residency and compliance reviews stay simple: there is no new vendor cloud to assess, and no new server to provision or maintain. Enterprise-grade security - SOC 2 compliant, built to meet HIPAA, ISO and GDPR requirements - Authentication through Salesforce Named Credentials and OAuth 2.0, with no raw passwords stored or embedded in automation - Supports Salesforce Shield orgs - Delivered as a managed package with automatic upgrades - Granular control over which comments and attachments are internal and which are customer-facing Built for complex, large-scale orgs - Connect multiple Salesforce orgs and multiple Jira instances - Sync any standard or custom Salesforce object, including complex relationships such as many-to-many - Map by Salesforce Record Type and use Flow-based mapping variables for advanced scenarios - API efficiency through asynchronous processing and intelligent batching, keeping bulk syncs safely within Salesforce governor limits - Apps, tabs and objects don't count against your Salesforce org limits - Supports Multiple Currencies, Person Accounts, Lightning App Builder, Community (Experience) Builder and Salesforce Mobile (iOS and Android) - Works in both Salesforce Lightning and Classic Lower licensing overhead at scale Not every Salesforce user needs a Jira license. Multiple Salesforce users can map to shared Jira integration accounts, which cuts licensing costs and simplifies governance across large organizations. Fast deployment without a consulting project Traditional enterprise integrations can take months of consulting and middleware configuration. Peeklogic installs from AppExchange and most organizations have a working bi-directional sync in under 30 minutes. The median setup time across 500+ customer implementations is 30 minutes, and it takes about 7 minutes to go from a fresh install to the first Jira issue created. All it needs is a Salesforce System Administrator, a Jira Global Administrator and access to Jira Cloud settings. KEY PRO FEATURES Real-time bi-directional sync Status changes, field updates, comments and attachments sync instantly in both directions between Salesforce and Jira. No manual refreshes, no lag, no data gaps. Sync rules are configurable, so admins decide exactly what moves, in which direction and when. Any object, any field Link Jira issues to Cases, Accounts, Opportunities or any custom object. Map standard and custom fields on both sides through a visual, drag-and-drop interface inside Salesforce, for example Salesforce Priority to Jira Severity, or Salesforce Account to Jira project metadata. Custom Jira schemas and proprietary workflows are fully supported. No-code automation with Salesforce Flow Native Apex actions for Salesforce Flow let you create, edit, link and unlink Jira issues automatically, with no code. Trigger Jira issue creation from escalation conditions, high-priority account incidents, onboarding workflows or any other business event. The PRO version also runs automation triggered by Jira-side updates, so Salesforce records update themselves when Jira statuses change. Advanced teams can extend logic with Apex Triggers when they need more orchestration flexibility. Interactive Lightning component A Lightning Web Component on any record page lets users view, create, edit, link and comment on Jira issues without leaving Salesforce. PRO adds: - Advanced issue views: Sub-Tasks, Linked Issues and full Activity History inside Salesforce - Watcher management: add or remove Jira watchers from the Salesforce UI - Search and link by Fix Version: filter and link Jira issues by specific release versions Full collaboration sync - Bi-directional comment sync with @mention mapping and #tag filtering to separate public and internal notes - Bi-directional attachment sync, including inline images, diagnostic files and customer screenshots, with Public vs. Internal visibility control - Chatter feed post sync, so Salesforce Chatter conversations show up as Jira comments - Email-to-Case integration that sends customer emails straight into Jira comment threads Native Jira Service Management (JSM) support Work with JSM Service Desk projects directly from Salesforce: create service requests, select portals, manage request types and handle public and internal replies, with precise rules for which updates customers can see. Jira Assets (CMDB) sync Sync Jira Assets (Insight) objects to Salesforce objects and map asset attributes to Salesforce fields, keeping configuration data and customer records aligned. Salesforce DevOps Center support Integrates with Salesforce DevOps Center and creates Jira issues automatically from DevOps Center Work Items, connecting release management with the rest of your delivery process. AI-powered and Agentforce-ready Peeklogic connects with multiple AI platforms with no code: OpenAI/ChatGPT, Google Vertex AI, Claude by Anthropic, Perplexity AI, Google Gemini and ChatPDF AI. If you use a different AI provider, Peeklogic will add it at no extra cost. Use AI to summarize Jira tickets and comment threads so decisions happen faster. Because synced Jira data lives inside Salesforce, Agentforce and other Salesforce AI services can read, analyze and automate against it in real time. When AI agents summarize customer conversations in Salesforce, that enriched context can flow straight into Jira tickets, giving engineers cleaner issue descriptions, summarized customer sentiment and structured troubleshooting details. Reporting and visibility Track escalated cases, issue resolution status and development activity with built-in reporting in Salesforce. Project managers and account teams can follow sprint progress and engineering status without asking for updates. COMMON USE CASES - Support escalation: turn Salesforce Cases into Jira issues automatically and give agents live status updates to share with customers - Feature requests and product feedback: map a strategic customer's Opportunity to a Jira Epic so commercial teams can follow delivery timelines in real time - Service management: run JSM requests, portals and public/internal replies from Salesforce - Professional services and PSA: keep project delivery, tasks and customer accounts connected across teams - DevOps and release management: connect DevOps Center work items, Jira issues and Fix Versions - IT and asset management: bring Jira Assets (CMDB) data into customer and account records WHO USES PEEKLOGIC JIRA CONNECTOR PRO Peeklogic is used by organizations of every size, from fast-growing SaaS companies to large enterprises with multiple orgs, multiple Jira instances and strict security requirements. Typical users include service agents and supervisors, sales representatives and managers, business operations managers, Salesforce administrators, product managers and engineering teams. Industries served include High Tech and SaaS, Financial Services (banking, insurance, investment), Healthcare and Life Sciences, Retail and E-Commerce, Hospitality and Tourism, Transportation and Logistics, Entertainment and Media, Real Estate, Legal Services, Education, Telecommunications, Consulting Services and Government. Works alongside your Salesforce ecosystem Peeklogic works with popular DevOps, project management and PSA tools on the Salesforce platform, including Copado, Flosum, Opsera, Gearset, DevOps Center, Agile Accelerator, Cloud Coach, Inspire Planner, TaskRay, Kantata, Precursive, Klient PSA, Mission Control, Certinia PSA, Sage and Agentforce. Easy to switch Teams regularly move to Peeklogic from Exalate, Zapier, ServiceRocket, zAgile, Appfire, Sinergify, Goldfinger, Celigo and Workato, usually to get rid of middleware, cut integration costs, or get deeper native Salesforce functionality. SUPPORT AND GETTING STARTED Every customer gets expert integration support from the Peeklogic team, the same Salesforce specialists who build the product. A 30-day free trial of the PRO version is available on AppExchange, along with a free version for simple one-way Salesforce-to-Jira scenarios, so you can validate the connector in your own org before you commit. Nonprofit discounts are available. Peeklogic Jira Connector PRO gives enterprise teams real-time, two-way Salesforce–Jira sync with the security of a native app, the flexibility to handle complex data models, and a setup measured in minutes, not months.

Average Rating: 4.8/5.0

Total Reviews: 82

How Do G2 Users Rate Peeklogic Connector for Salesforce and Jira?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.2/10)
  • Ease of Use: 9.4/10 (Category avg: 8.8/10)
  • Quality of Support: 9.8/10 (Category avg: 9.1/10)
  • Ease of Admin: 9.1/10 (Category avg: 8.6/10)

Who Is the Company Behind Peeklogic Connector for Salesforce and Jira?

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 71% Medium, 16% Small

What Do G2 Reviewers Say About Peeklogic Connector for Salesforce and Jira?

AI-generated summary from verified user reviews

Pros
  • Users praise the excellent customer support from Peeklogic Connector, enhancing their experience and addressing specific needs effectively.
  • Users find the ease of use in Peeklogic Connector remarkable, appreciating its straightforward implementation and customization options.
  • Users praise the efficient integration of Peeklogic Connector between Salesforce and Jira, meeting all requirements seamlessly.
  • Users appreciate the easy setup of Peeklogic Connector, benefiting from quick configuration and responsive support.
  • Users value the seamless synchronization of Salesforce Tasks with Jira Issues, enhancing tracking and collaboration efficiency.
Cons
  • Users find the configuration time-consuming, requiring significant coordination and impacting other project tasks.
  • Users find the UX improvement necessary, as navigating components and finding updated information can be challenging.
  • Users find the complex onboarding process for Peeklogic Connector challenging and requiring extensive support for initial setup.
  • Users find the difficult setup process time-consuming, though support from the Peeklogic team is helpful.
  • Users find the integration process challenging and not very intuitive, often requiring extensive setup and admin collaboration.

What Are Recent G2 Reviews of Peeklogic Connector for Salesforce and Jira?

Blackthorn Payments

Unlock the power of seamless payment processing with Blackthorn Payments. Designed to cater to every industry, our Salesforce-native solution modernizes and centralizes your online, subscription, and mobile payments. Enjoy the convenience of streamlined transactions, from one-time to recurring, while empowering your team with vital financial insights. ✔Embrace the future: Conduct transactions effortlessly using Bluetooth-enabled card readers and our mobile payment app. ✔Think globally: Our Stripe Checkout integration enables localized payments, offering global appeal. ✔Adapt to your customers: Support native currencies and regional digital payment methods seamlessly. ✔Managing subscriptions made easy: Automate simple and complex models, while maintaining full control within Salesforce. ✔Security and simplicity at the forefront: Utilize our robust security framework without compromising data management. ✔Stay connected: Minimize data loss and simplify access with fewer integrations, ensuring a hassle-free experience. ✔Grow without limits: Handle transaction volumes of any scale, while maintaining a seamless customer experience. ✔135+ Currencies ✔Any Object ✔Charge, Authorize, Refund ✔Disputes ✔Expired Card updater ✔Historical Migration Sync ✔Lightning Component Terminal ✔Payment Requests w/PayLink ✔PCI-Compliant SAQ-D ✔SCA/3D Secure 2 Ready ✔Recurring Billing & Payment Schedules ✔REST & Apex APIs ✔Retry Logic ✔Stripe Billing Subscriptions ✔Webhooks MOBILE PAYMENTS (Paid Add-On) ✔Native iOS & Android apps w/card readers ✔EMV Certified - Card-Present Rates ✔Swipe, Chip, Tap/NFC ✔Field Service Lightning FSL ✔Salesforce Mobile ✔Subscriptions w/ Stripe Billing ✔Recurring Billing & Payment Schedules ✔Works w/ Opportunities & Quotes ✔Accounting Seed & QuickBooks Online ✔Spreedly, Stripe, Authorize.net, & PayPal ✔Stripe Checkout ✔Mobile Check Capture MOBILE PAYMENTS 📱 ✔iOS & Android card reader mobile payments ✔Salesforce1 / Salesforce Mobile ✔Field Service Mobile FSL FSM ✔Apple Pay, Google Pay, EMV ✔Credit Card Processing ✔Mobile Check Capture FEATURES ✔Lightning & Classic Virtual Terminal ✔PCI-compliant payment methods ✔Scheduled transactions w/ reattempt ✔Automatically updated expired/lost cards. Account updater ✔Payment requests w/ PayLink ✔Apex & REST APIs https://blackthorn.io/engage-with-us

Average Rating: 4.7/5.0

Total Reviews: 83

How Do G2 Users Rate Blackthorn Payments?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)
  • Ease of Use: 9.3/10 (Category avg: 8.8/10)
  • Quality of Support: 9.6/10 (Category avg: 9.1/10)
  • Ease of Admin: 8.9/10 (Category avg: 8.6/10)

Who Is the Company Behind Blackthorn Payments?

Who Uses This Product?

  • Top Industries: Information Technology and Services, Non-Profit Organization Management
  • Company Size: 60% Small, 38% Medium

What Do G2 Reviewers Say About Blackthorn Payments?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the excellent customer support of Blackthorn Payments for their thoroughness and kindness in resolving issues.
  • Users find the ease of use in setting up recurring payments highly beneficial for their business operations.
  • Users love the easy integrations with Salesforce, enhancing payment management and overall experience with Blackthorn Payments.
  • Users value the easy setup of recurring payments with Blackthorn Payments, enhancing efficiency and support for their business.
  • Users find the easy setup for recurring payments to be beneficial and straightforward for their business needs.
Cons
  • Users are frustrated by the limitation of accepting only one discount code, though customer service provides helpful workarounds.
  • Users dislike the limitation to a single discount code, feeling it restricts business flexibility despite helpful customer service.

What Are Recent G2 Reviews of Blackthorn Payments?

What Are G2 Users Discussing About Blackthorn Payments?

Neeraja Prakash
NP
Researched and written by Neeraja Prakash
Updated October 3, 2024