272 Opensense Email Signatures Reviews
Overall Review Sentiment for Opensense Email Signatures
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Recently, we completed a big update in OpenSense: cleaning up the portal and consolidating the signature designs for all of our brands to make the signature look and feel the same across all brands. Ben and his team from the beginning have been quite instrumental in guiding us through the process of setup and implementation; in fact, they do weekly check-in calls just to ensure everything is in order. It has already turned out pretty impressive from what their expertise put us up to with the banner ads launch. What separates Ben, though, is his availability and support-a true meaning of over and above customer service. Many of the tasks we have taken on are technical in nature, but he has an amazing capability of breaking these concepts down so that we are empowered to be able to take full control of the portal ourselves. Our experience with OpenSense has been incredibly straightforward and positive, leaving us wondering why it isn't a tool every company uses. The platform offers extensive integration capabilities with other tools and allows for significant customization, making it a versatile asset for our marketing strategies. Review collected by and hosted on G2.com.
So far the only thing I would say I "don't like" would be the HubSpot integrations. There isn't an out of the box way to apply signatures to automated email workflows. But there is a way to do it customly, which is ok but will take more time to figure out. Review collected by and hosted on G2.com.
The Opensense folks have been very friendly, helpful, and knowledgeable from the very beginning. Even though you may pay more for this product than competitors, you're getting more than just the product itself and are getting top-notch services. Their white-glove approach to this technology is what separates them from their competion. They've made it very easy to implement this technology, especially for us as a company who is switching from another vendor. Review collected by and hosted on G2.com.
The only downside is the way that the signatures need to be applied to get all the features and data from the marketing and reporting components. Review collected by and hosted on G2.com.
I like that I can manage company-wide signatures to help with our brand awareness and also promote services/blog posts. The tool is very easy to use and lets me assign signatures to certain groups/teams in a quick and simple way. Our Implementation Engineer, Corey Smith has been AMAZING helping me ensure our setup is correct and has been very quick to answer my questions. He's been extremely helpful while I onboarded both domains in my company when it comes to handling our users who have alias domains, adding meeting links, ensuring our disclaimer only shows up once, and much more. Review collected by and hosted on G2.com.
Viewing which employees have/have not updated their signatures is a little bit slow to load, but I assume that is due to the number of employees. Review collected by and hosted on G2.com.
Opensense has made implementing new email signatures across the company insanely easy. We are constantly updating our banners to promote events and instead of making every employee update their signature manually, I can do it for everyone with the click of a button. Our team has been so great and very helpful! Ben, Royna and Joe are always quick to respond and offer their services. Review collected by and hosted on G2.com.
Using a new tool can be intmidiating at first and though Opensense is easy to use, there was definietly a learning curve for me at the beginning of the process. Review collected by and hosted on G2.com.
Working with this team has been a fantastic experience! They offer seamless, user-friendly email signature solutions that keep our branding consistent, professional, and compliant.
Their customer service is top-notch—responsive, knowledgeable, and always ready to go the extra mile.
From setup to updates, the process has been smooth and efficient. Any questions or tweaks are handled efficiently. Review collected by and hosted on G2.com.
If I had to mention one minor downside, it would be that the level of customization they offer is so extensive, it can feel a bit overwhelming at first. But their team is incredibly helpful in guiding you through the options and finding what’s best for your brand.
The other downside is not due to Opensense - rolling out to the entire company with initial setup requires a bit of time for initial setup, but it’s well worth it for the quality and professionalism their product brings to our emails. Review collected by and hosted on G2.com.
Opensense Email Signature, spent time and effort to learn about behaviours of each team, each individual's relationship to signatures and have put forward an option/solution to achieve the different needs. Throughout our implementation of Opensense, we had many challenges and questions, each of which came back with "yes we can do this". Which is impressive and surprizing at the same time. Review collected by and hosted on G2.com.
With every application, there are little annoyances. The only one we have had since inception was that the signatures may not always appear in the email right away, however regardless of it showing or not, we know that when we send it out, it will be there no matter the circumstances. Perfect everytime. Review collected by and hosted on G2.com.
What really stands out is the level of customization Opensense allows. You can incorporate logos, social media icons, disclaimers, and promotional banners seamlessly into your signatures, all while maintaining a clean and professional look. The ability to centrally manage and update signatures across an organization is a huge time-saver, ensuring that everyone is consistently aligned with our brand guidelines. Review collected by and hosted on G2.com.
Opensense may be more expensive compared to other email signature solutions, especially for small businesses or organizations with limited budgets. The pricing structure could feel high for basic email signature needs. Review collected by and hosted on G2.com.
Opensense is incredibly easy to implement and use, making the entire email signature process smooth and efficient. Their customer service is outstanding—thorough communication and clear documentation at every step. The onboarding materials are robust, ensuring a seamless setup experience.
Special shoutouts to Ben Smith, who has been an amazing point of contact, and Corey Smith, who has been super helpful in working with different internal departments and troubleshooting any issues. Royna, our implementation facilitator, guided us through the process with professionalism and expertise. The entire Opensense team is friendly, knowledgeable, and always willing to go the extra mile. Highly recommended! Review collected by and hosted on G2.com.
We haven't experienced any downsides! Even in the beginning, when we were struggling to integrate Opensense with our Google Workspace, they went as far as getting their CEO involved to help us resolve the issue. Navigating Google Customer Service for a trouble ticket is next to impossible, and they walked through that with us. Review collected by and hosted on G2.com.
I wanted to share some insights on the advantages of using OpenSense within our organization. One of the most significant benefits is its fully automated execution once it has been properly configured. The only requirement from the client side is to provide the “trigger,” which can be easily implemented.
Additionally, updating the banner is straightforward. By simply cloning the previous banner and updating the photo and dates, the process becomes seamless and efficient.
In summary, after the initial setup, OpenSense requires minimal day-to-day management, significantly reducing operational headaches and allowing us to focus on other critical tasks. Review collected by and hosted on G2.com.
The aspect I find most challenging is the initial setup journey. For individuals who are not technically inclined in this sector, some guidance and support are necessary.
Fortunately, the team at OpenSense has been incredibly helpful during my initial onboarding. I would like to specifically mention Ben Smith, who has been exceptionally patient and resourceful despite my frequent inquiries. Without their willingness to assist during the onboarding stage, I might have considered moving on to another service. Review collected by and hosted on G2.com.
Consistent branding across all Novatech's communications has always been a huge priority for us. The platform is incredibly user-friendly, and the customization options are endless. It's streamlined our email signature process, saving us time and ensuring consistent branding across all Novatech;s communications. The support team has been fantastic. Ben Smith specifically -has been incredible, always very quick to respond and extrememly helpful! Review collected by and hosted on G2.com.
The price of Opensense has been brought up during our budgeting planning meetings for next year. This would be the only reason to consider other options for us. Review collected by and hosted on G2.com.