# Best Sales Coaching Software - Page 5 *By [Julie Jung](https://research.g2.com/insights/author/julie-jung)* Sales coaching software gives salespeople and managers the ability to analyze sales calls to help refine technique, establish best practices, and improve sales close rates. Sales coaching tools enable continuous training with features such as conversation intelligence, live feedback from observers, and the signalling of upsell or close opportunities. These platforms may also provide a repository of previously recorded sales calls, as well as a list of upcoming sales deals in the pipeline. This provides greater visibility over which sales calls may have a direct influence over revenue. In some cases, live feedback or review is offered by a third-party representative or artificial intelligence. With help from these tools, teams can reduce ramp time by quickly identifying areas for improvement and aligning the messaging and approach among client-facing salespeople. Sales coaching software is a natural complement to [sales training and onboarding software](https://www.g2.com/categories/sales-training-and-onboarding) which trains new hires and provides continual training through role playing, skills assessments, and microcourses. Sales coaching software may integrate with [outbound call tracking software](https://www.g2.com/categories/outbound-call-tracking) to streamline cold dialing and lead follow-up calls, and integrate with or share features of [video conferencing software](https://www.g2.com/categories/video-conferencing) for joint or observed calls with clients. These tools may also integrate with [sales enablement software](https://www.g2.com/categories/sales-enablement) and [sales performance management software](https://www.g2.com/categories/sales-performance-management) so sellers can access relevant resources and receive feedback on their overall success respectively. Emails and calls captured within a sales coaching platform will often be tied to customer data in the company’s [CRM software](https://www.g2.com/categories/crm). To qualify for inclusion in the Sales Coaching category, a product must: - Offer capture, analysis, and feedback tools related to sales calls - Help identify pivotal moments or opportunities in conversations, as well as areas for improvement, to share with the corresponding salesperson - Integrate with call dialers, CRM software, or both to pull and store sales call information ## Top Sales Coaching Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Gong](https://www.g2.com/products/gong/reviews) | 4.7/5.0 (6,504 reviews) | Call recording with AI-driven rep coaching | "[Actionable Conversation Insights That Keep Teams Aligned.](https://www.g2.com/survey_responses/gong-review-12837945)" | | 2 | [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5.0 (24,664 reviews) | Live deal-data coaching inside Salesforce pipelines | "[Powerful, Customizable Sales Platform—But Needs Onboarding to Tame Complexity](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-12936463)" | | 3 | [Mindtickle](https://www.g2.com/products/mindtickle/reviews) | 4.7/5.0 (2,238 reviews) | Practice-driven readiness with AI call coaching | "[Smooth, Easy-to-Manage Sales Training with Mindtickle](https://www.g2.com/survey_responses/mindtickle-review-12908229)" | | 4 | [Fathom](https://www.g2.com/products/fathom-video/reviews) | 5.0/5.0 (6,917 reviews) | AI call recording with CRM-synced summaries | "[Exceptional Meeting Summaries and Notes, Seamless Meeting Recordings](https://www.g2.com/survey_responses/fathom-review-13075632)" | | 5 | [Substrata](https://www.g2.com/products/substrata-substrata/reviews) | 4.9/5.0 (1,093 reviews) | B2B deal coaching with behavioral signal intelligence | "[Real Insights for Real Global Sales Challenges](https://www.g2.com/survey_responses/substrata-review-12617983)" | | 6 | [Nooks](https://www.g2.com/products/nooks/reviews) | 4.8/5.0 (1,615 reviews) | Live cold call coaching in virtual sales floors | "[Nooks Supercharged Our Call Volume and Conversations](https://www.g2.com/survey_responses/nooks-review-13036332)" | | 7 | [GTM Studio - Powered by ZoomInfo](https://www.g2.com/products/gtm-studio-powered-by-zoominfo/reviews) | 4.5/5.0 (3,395 reviews) | — | "[Amazing Platform That Helps Marketers Bridge the Gap with your Audience](https://www.g2.com/survey_responses/gtm-studio-powered-by-zoominfo-review-9742370)" | | 8 | [SmartWinnr](https://www.g2.com/products/smartwinnr/reviews) | 4.9/5.0 (244 reviews) | Pharma field rep readiness with AI roleplay | "[SmartWinnr Makes Sales Training Real with Natural Roleplays and Actionable Reports](https://www.g2.com/survey_responses/smartwinnr-review-12485064)" | | 9 | [RingEX](https://www.g2.com/products/ringex/reviews) | 4.2/5.0 (1,369 reviews) | — | "[Seamless Communication, Unifies Our Workflow](https://www.g2.com/survey_responses/ringex-review-12983792)" | | 10 | [Jiminny](https://www.g2.com/products/jiminny/reviews) | 4.6/5.0 (927 reviews) | Call recording with AI-powered self-coaching frameworks | "[AI-Powered Call Insights with Accurate Highlights, Summaries, and CRM Integration](https://www.g2.com/survey_responses/jiminny-review-12917847)" | --- ## What Are the Most Common Questions About Sales Coaching Software? *AI-generated · Last updated: May 26, 2026* ### What is the best sales coaching tool for improving close rates? Based on G2 reviews, Gong stands out as the strongest fit in this dataset for improving close rates because verified users consistently connect it to better coaching, stronger deal visibility, and more confident follow-up. According to verified users, Gong helps teams review calls, identify winning patterns, surface objections, and coach reps using real customer conversations instead of memory or guesswork. G2 reviewers mention that this makes it easier to refine messaging, improve deal strategy, and spot risks before opportunities stall. Users also describe faster ramp time and more focused feedback for reps and managers. In this recent review set, Gong is the single most grounded recommendation because it appears most often and repeatedly ties coaching insights to better sales execution. **Here are some of the top-rated products on G2:** - [Gong](https://www.g2.com/products/gong/reviews) – best for reviewing calls, surfacing objections, and coaching reps with searchable conversation insights - [Nooks](https://www.g2.com/products/nooks/reviews) – useful for live coaching and outbound call productivity with sales floor collaboration - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) – suitable for teams that want coaching tied to CRM workflows and sales task automation ### Which sales coaching platform offers the most personalized training plans? Based on G2 reviews, SmartWinnr is frequently described by verified users as a platform that supports tailored learning paths, role-based assignments, and ongoing reinforcement for field teams. G2 reviewers mention structured learning journeys, quizzes, AI roleplays, and targeted coaching that can be aligned to team, role, or product focus. Reviews also point to managers being able to assign specific content and track readiness across different groups, which supports a more personalized training approach. Other products in this dataset also mention onboarding and coaching, but SmartWinnr reviewers most clearly describe customized training delivery and continuous reinforcement in day-to-day workflows. According to verified users, that makes it a strong option for organizations that want more individualized coaching and enablement experiences. ### Which vendor provides AI-powered sales conversation analysis? Based on G2 reviews, Gong is the clearest example in this dataset of a vendor providing AI-powered sales conversation analysis. Verified users repeatedly describe call recording, transcription, AI summaries, keyword tracking, searchable transcripts, and insights that help teams understand messaging, objections, risks, and next steps. According to verified users, these features reduce manual note-taking and make it easier to analyze what happened in customer conversations at scale. G2 reviewers mention using Gong to identify patterns in winning and losing deals, review call moments quickly, and coach teams with objective data from actual conversations. While several products here include AI summaries or coaching features, Gong appears most consistently in reviews tied directly to conversation analysis across sales calls. ### What platform integrates sales coaching with CRM systems? Based on G2 reviews, Gong is one of the strongest examples of a platform that combines sales coaching with CRM-connected workflows. G2 reviewers mention that it records and analyzes conversations while also syncing with systems like Salesforce, helping teams connect call insights to deal progress and pipeline activity. According to verified users, this reduces manual logging, keeps notes and summaries tied to customer records, and gives managers more context for coaching and deal reviews. Reviews also highlight that coaching becomes more actionable because reps and leaders can work from both conversation data and account context in one motion. Other products in this dataset mention CRM integrations too, but Gong is most consistently described as blending coaching, conversation analysis, and CRM-linked visibility. ### Which tool supports sales coaching for remote teams? Based on G2 reviews, Nooks is strongly associated with supporting sales coaching for remote teams. Verified users describe its virtual sales floor, live collaboration, call monitoring, coaching labs, and shared calling environment as especially useful for distributed teams. According to verified users, it helps remote reps stay connected, listen to one another’s calls, get real-time feedback, and avoid the isolation that often comes with outbound work. G2 reviewers mention that managers can coach in the moment, support onboarding, and review calls more effectively without being physically present. Several products in this category support coaching overall, but Nooks stands out in this review set for the way remote collaboration and coaching are built directly into daily calling workflows. ### Which vendor offers analytics on sales rep performance improvement? Based on G2 reviews, Gong is repeatedly described as a vendor that offers analytics tied to sales rep performance improvement. G2 reviewers mention scorecards, talk ratio insights, call scoring, trend visibility, objection tracking, and searchable call data that managers use to coach more precisely. According to verified users, the value comes from being able to review real conversations, compare rep behavior, and identify where messaging, pacing, or follow-up can improve. Reviews also highlight that onboarding and ramp time improve when teams can learn from top performers’ calls and get more objective feedback. While other products in this dataset include performance dashboards, Gong appears most often in reviews that directly connect analytics to rep development, coaching quality, and day-to-day sales improvement. ### Which solution supports real-time call feedback? Based on G2 reviews, Balto is the strongest fit in this dataset for real-time call feedback. Verified users describe prompts, rebuttals, compliance reminders, and live coaching that appear during the call instead of only after it ends. According to verified users, this helps agents stay on track, respond to objections more confidently, and maintain consistency without sounding robotic when the setup is well aligned. G2 reviewers mention that it improves confidence, shortens ramp time for newer reps, and supports better call flow by guiding key points in the moment. Other products here offer post-call summaries or coaching analysis, but Balto is most directly tied in reviews to live feedback and in-call guidance while conversations are happening. ### What is the most affordable sales coaching software for SMBs? Based on G2 reviews, affordability is discussed more as relative value than exact pricing, so there is not enough grounded evidence to name a single cheapest option. According to verified users, some buyers highlight products that feel practical for smaller teams because they are easy to adopt, reduce manual work, or deliver useful coaching without a heavy setup burden. G2 reviewers mention cost concerns for some enterprise-oriented platforms, while other tools are described as simpler to roll out and easier to justify through time savings, onboarding support, or training efficiency. For SMB buyers comparing sales coaching software, the most grounded takeaway is to prioritize tools with clear adoption, coaching impact, and manageable setup based on your team’s workflow. **Here are some of the top-rated products on G2:** - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) – useful for teams that want centralized visibility and coaching tied to CRM workflows - [Fathom](https://www.g2.com/products/fathom-video/reviews) – strong for automatic summaries, action items, and lightweight coaching through meeting review - [Gong](https://www.g2.com/products/gong/reviews) – best for teams prioritizing deep coaching and deal visibility, though some reviewers note budget considerations ### What is the top-rated sales coaching platform for enterprises? Based on G2 reviews, Gong is the most grounded enterprise recommendation in this dataset because reviewers repeatedly describe broad coaching use cases across onboarding, manager feedback, deal inspection, call analysis, and cross-team visibility. According to verified users, enterprise teams use it to review customer conversations at scale, identify winning patterns, support ramp time, and improve forecasting discussions with a shared source of truth. G2 reviewers mention that it helps sales leaders coach with objective call data instead of relying on rep recollection, while also supporting integrations and wider revenue workflows. Some reviews note a learning curve and dense feature set, but that same depth is often described as valuable for larger organizations that need scalable coaching and deal visibility. **Here are some of the top-rated products on G2:** - [Gong](https://www.g2.com/products/gong/reviews) – ideal for enterprise teams that need scalable coaching, searchable call analysis, and deal visibility - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) – best for organizations that want coaching and automation within a broad CRM ecosystem - [Nooks](https://www.g2.com/products/nooks/reviews) – useful for enterprise outbound teams focused on coaching, collaboration, and call productivity ### What platform provides on-demand sales training content? Based on G2 reviews, SmartWinnr is strongly associated with on-demand sales training content. Verified users describe short learning modules, quizzes, structured learning journeys, content libraries, and mobile-friendly access that let reps train when it fits their day instead of relying only on live sessions. According to verified users, this makes it easier to reinforce product knowledge, onboarding content, objection handling, and field readiness over time. G2 reviewers mention that managers can assign content by role or team and track completion without chasing learners manually. Other products in this dataset also support enablement libraries or course content, but SmartWinnr is most consistently described in reviews as a platform built around flexible, ongoing, on-demand training for sales teams. ## G2 Grid® for Sales Coaching Software ![G2 Grid® for Sales Coaching Software plotting products by satisfaction and market presence](https://www.g2.com/categories/sales-coaching/grids.png?focus%5B%5D=24724&focus%5B%5D=506&focus%5B%5D=5280&focus%5B%5D=156120&focus%5B%5D=1333617&focus%5B%5D=1188166&focus%5B%5D=135441&focus%5B%5D=1173) Highlighted products: Gong, Agentforce Sales (formerly Salesforce Sales Cloud), Mindtickle, Fathom, Substrata, Nooks, GTM Studio - Powered by ZoomInfo, and RingEX. Underlying data: [Grid® JSON](https://www.g2.com/categories/sales-coaching/grids.json?focus%5B%5D=gong&focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=mindtickle&focus%5B%5D=fathom-video&focus%5B%5D=substrata-substrata&focus%5B%5D=nooks&focus%5B%5D=gtm-studio-powered-by-zoominfo&focus%5B%5D=ringex) ## How Many Sales Coaching Software Products Does G2 Track? **Total Products under this Category:** 220 ### Category Stats (Jul 2026) - **Average Rating**: 4.62/5 (↓0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Flockjay (+1.49%) - Among all products in this category, Flockjay recorded the largest rating increase compared to last month *Last updated: July 12, 2026* ## How Does G2 Rank Sales Coaching Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 105,400+ Authentic Reviews - 220+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Sales Coaching Software Is Best for Your Use Case? - **Leader:** [Gong](https://www.g2.com/products/gong/reviews) - **Highest Performer:** [SmartWinnr](https://www.g2.com/products/smartwinnr/reviews) - **Easiest to Use:** [SmartWinnr](https://www.g2.com/products/smartwinnr/reviews) - **Top Trending:** [Hyperbound](https://www.g2.com/products/hyperbound/reviews) - **Best Free Software:** [GTM Studio - Powered by ZoomInfo](https://www.g2.com/products/gtm-studio-powered-by-zoominfo/reviews) --- **Sponsored** ### Apollo.io Apollo.io is an AI-powered go-to-market (GTM) platform that helps revenue teams find, engage, and manage B2B buyers across the entire sales cycle. Apollo.io is the company behind the industry’s first fully agentic GTM platform, transforming how revenue teams execute. Going beyond automation, Apollo’s intelligent agents actively drive results across the entire sales funnel – from prospecting to deal management – all in one place. Trusted by millions of users and hundreds of thousands of companies – including Anthropic, Autodesk, and Docusign – Apollo is making world-class go-to-market simple, intelligent, and accessible for all. Apollo serves sales development representatives, account executives, sales leaders, revenue operations, and marketing teams at B2B organizations of various sizes. Teams use Apollo to build and maintain target account lists, orchestrate outbound and inbound motions, manage opportunities, and understand which activities lead to qualified pipeline and closed revenue. Key capabilities include: Data and targeting: Access to a large B2B database with company and contact details, including firmographic, technographic, and buyer signal data, so users can define ideal customer profiles and create precise segments for outreach. Prospecting and enrichment: Tools to search, filter, and save prospect lists, plus enrichment workflows that keep contact and account records up to date in Apollo and connected systems such as CRM. Sales engagement: Multi-step, multi-channel sequences for email, calls, and tasks that standardize how reps follow up with prospects, with controls for timing, throttling, and deliverability. Agentic and AI-assisted workflows: Intelligent agents and AI features that help with account research, lead scoring, message generation, and next-step recommendations so reps can prioritize and personalize at scale. Deal and activity management: Basic CRM-style functionality for tracking opportunities, stages, activities, and notes, giving teams a single view of pipeline health and sales performance. By combining data, engagement, and deal execution in one platform, Apollo is designed to reduce the number of disconnected tools in a typical GTM stack and provide a consistent workflow for building pipeline and managing deals. This helps organizations improve data quality, increase seller productivity, and run more structured, measurable go-to-market programs. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1034&secure%5Bchosen_at%5D=2026-07-13T09%3A47%3A17Z&secure%5Bdisplayable_resource_id%5D=1034&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1034&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=19743&secure%5Bresource_id%5D=1034&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsales-coaching%3Fpage%3D4&secure%5Btoken%5D=afe2678ca5b6c91a37f9c638cd7be22f700b3a2cb1b4dae96e79a54bb2f61308&secure%5Burl%5D=https%3A%2F%2Fwww.apollo.io%2Fdemo%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3DG2Clicks%26utm_content%3Dtopic%26utm_term%3Dsalescoaching&secure%5Burl_type%5D=custom_url) --- ## Sales Coaching Software Features & Capabilities ### What are the Best Sales Coaching Software with Competition? Motivates employees by creating time-sensitive competititons that drive performance. **Top-rated Sales Coaching Software for Competition:** - [Mindtickle](https://www.g2.com/products/mindtickle/reviews) - [Substrata](https://www.g2.com/products/substrata-substrata/reviews) - [Nooks](https://www.g2.com/products/nooks/reviews) [Explore Sales Coaching Software with Competition](https://www.g2.com/categories/sales-coaching/f/competition) ### What are the Best Sales Coaching Software with Playbook Creation? Allows for the creation of a customized playbook that new hires can use for reference in understanding company-specific sales processes. **Top-rated Sales Coaching Software for Playbook Creation:** - [Gong](https://www.g2.com/products/gong/reviews) - [Mindtickle](https://www.g2.com/products/mindtickle/reviews) - [Substrata](https://www.g2.com/products/substrata-substrata/reviews) [Explore Sales Coaching Software with Playbook Creation](https://www.g2.com/categories/sales-coaching/f/playbook-creation) ### What are the Best Sales Coaching Software with Coaching Card? Allows managers to utilize and snapshot scorecards to coach new hires and assign action items. **Top-rated Sales Coaching Software for Coaching Card:** - [Gong](https://www.g2.com/products/gong/reviews) - [Mindtickle](https://www.g2.com/products/mindtickle/reviews) - [Substrata](https://www.g2.com/products/substrata-substrata/reviews) [Explore Sales Coaching Software with Coaching Card](https://www.g2.com/categories/sales-coaching/f/coaching-card) ## What Are the Top-Rated Sales Coaching Software Products in 2026? ### 1. [Emissary.io](https://www.g2.com/products/emissary-io/reviews) Direct access to exclusive firsthand knowledge about your most important target accounts through our highly talented community of over 10,000 former senior Fortune 500 executives. Because nothing beats the power of human intelligence. Clients leverage Emissary to drive productivity, create opportunities, and improve outcomes. **Average Rating:** 3.0/5.0 **Total Reviews:** 5 **How Do G2 Users Rate Emissary.io?** - **Ease of Use:** 6.1/10 (Category avg: 9.2/10) - **Knowledge Base:** 6.7/10 (Category avg: 8.8/10) - **Leaderboard:** 10.0/10 (Category avg: 8.8/10) - **Playbook Creation:** 8.3/10 (Category avg: 8.5/10) **Who Is the Company Behind Emissary.io?** - **Seller:** [Emissary.io](https://www.g2.com/sellers/emissary-io) - **Year Founded:** 2013 - **HQ Location:** New York, US - **Twitter:** @emissary (556 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/emissaryio (134 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 40% Enterprise, 40% Small-Business #### What Are Emissary.io's Pros and Cons? **Pros:** - Access (1 reviews) - Ease of Use (1 reviews) **Cons:** - AI Inaccuracy (1 reviews) ### What Do G2 Reviewers Say About Emissary.io? *AI-generated summary from verified user reviews* **Pros:** - Users value the **easy access** and perfect load time of Emissary.io, enhancing their overall experience. - Users appreciate the **ease of use** of Emissary.io, noting its quick load times and easy accessibility. **Cons:** - Users note the need for improved **accuracy of information** , which would enhance their overall experience with Emissary.io. #### What Are Recent G2 Reviews of Emissary.io? **"[Good or Bad](https://www.g2.com/survey_responses/emissary-io-review-11035169)"** **Rating:** 5.0/5.0 stars *— Adnan K.* [Read full review](https://www.g2.com/survey_responses/emissary-io-review-11035169) --- **"[What really works](https://www.g2.com/survey_responses/emissary-io-review-1230777)"** **Rating:** 5.0/5.0 stars *— Verified User in Retail* [Read full review](https://www.g2.com/survey_responses/emissary-io-review-1230777) --- ### 2. [FullyRamped](https://www.g2.com/products/fullyramped/reviews) FullyRamped is an AI sales roleplay platform that helps B2B enterprise revenue teams practice and improve sales conversations across the full sales cycle, including cold calls, discovery calls, product demos, objection handling, and deal preparation. Sales teams use FullyRamped to accelerate new hire onboarding, maintain consistent messaging across regions, and build rep readiness before reps engage with live prospects. The platform is used by sales leaders, enablement teams, and frontline managers who need to scale coaching and rep development without adding management overhead. Customers include Kaseya, Cribl, Verkada, Ritten, ReMatter, and Expedock. Reps practice against AI personas that simulate real buyer behavior across different roles, industries, and objection scenarios. After each simulation, the platform provides automated scoring and feedback tied to the team's sales methodology. Supported frameworks include Sandler, MEDDPICC, MEDDIC, Challenger and more. Managers can review sessions, leave coaching notes, and assign targeted practice scenarios directly in the platform. AI-driven certifications assess rep readiness without human bias or scheduling coordination. Key features: - AI roleplay simulations for cold calls, discovery calls, full-length demo calls (up to one hour with screen sharing), multi-stakeholder simulations, deal prep, and objection handling - Automated AI scoring and coaching feedback mapped to custom rubrics and sales methodologies - AI certifications that assess rep readiness objectively and at scale - Real call analysis through Gong integration, applying consistent AI scoring to actual customer conversations - Performance analytics, leaderboards, and activity tracking at the rep and team level - Multi-language support for global revenue teams across 15+ languages FullyRamped integrates with Gong, Salesloft, and Clari. The platform is SOC 2 certified. Most teams complete onboarding within days. **Average Rating:** 4.9/5.0 **Total Reviews:** 6 **How Do G2 Users Rate FullyRamped?** - **Ease of Use:** 9.7/10 (Category avg: 9.2/10) **Who Is the Company Behind FullyRamped?** - **Seller:** [FullyRamped](https://www.g2.com/sellers/fullyramped-c2b4f62e-f397-4d59-b0cd-5950570b976e) - **Company Website:** https://fullyramped.com/ - **HQ Location:** San Francisco, US - **LinkedIn® Page:** https://www.linkedin.com/company/fullyramped/ (8 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Enterprise, 50% Small-Business #### What Are FullyRamped's Pros and Cons? **Pros:** - Helpful (4 reviews) - Flexibility (2 reviews) - Time-saving (2 reviews) - User Interface (2 reviews) - Analytics (1 reviews) **Cons:** - Integration Issues (1 reviews) ### What Do G2 Reviewers Say About FullyRamped? *AI-generated summary from verified user reviews* **Pros:** - Users find FullyRamped to be a **highly helpful tool** for streamlined training and enhancing team development. - Users value the **flexibility** of FullyRamped, enabling tailored training and seamless adaptation to global needs. - Users find FullyRamped to be a **huge time-saver** , enhancing training efficiency and eliminating scheduling bottlenecks. - Users praise the **intuitive user interface** of FullyRamped, facilitating rapid SDR training with personalized AI features. - Users value the **strong analytics capabilities** of FullyRamped, aiding reps in gaining confidence quickly. **Cons:** - Users desire improved **integration with existing outreach systems** for analyzing cold call performance more efficiently. #### What Are Recent G2 Reviews of FullyRamped? **"[Scales Practice & Saves a Ton of Time as SDR Leader](https://www.g2.com/survey_responses/fullyramped-review-10963074)"** **Rating:** 4.5/5.0 stars *— Kol S.* [Read full review](https://www.g2.com/survey_responses/fullyramped-review-10963074) --- **"[Game changing AI sales training tool](https://www.g2.com/survey_responses/fullyramped-review-10915939)"** **Rating:** 5.0/5.0 stars *— Rocky C.* [Read full review](https://www.g2.com/survey_responses/fullyramped-review-10915939) --- ### 3. [Itero](https://www.g2.com/products/itero/reviews) Itero is the AI Customer Simulation & AutoQA solution for modern, customer facing teams. Create realistic, role-specific training simulations and automate the scoring and certification of your human agents—all in one platform. Speed up onboarding and certify agents across insurance, lending, and SaaS sales. Use AutoQA to objectively benchmark every live rep and surface improvement opportunities—without manual review. Train, certify, and quality-assure your workforce—without the bottlenecks, bias, or compliance headaches. **Average Rating:** 4.8/5.0 **Total Reviews:** 5 **How Do G2 Users Rate Itero?** - **Ease of Use:** 8.3/10 (Category avg: 9.2/10) - **Knowledge Base:** 5.8/10 (Category avg: 8.8/10) - **Leaderboard:** 5.6/10 (Category avg: 8.8/10) - **Playbook Creation:** 7.9/10 (Category avg: 8.5/10) **Who Is the Company Behind Itero?** - **Seller:** [Itero](https://www.g2.com/sellers/itero) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 80% Mid-Market, 20% Enterprise #### What Are Itero's Pros and Cons? **Pros:** - Feedback Management (3 reviews) - Helpful (3 reviews) - Customer Support (1 reviews) - Customization (1 reviews) **Cons:** - AI Inaccuracy (1 reviews) - Complexity (1 reviews) - Difficult Navigation (1 reviews) - Learning Curve (1 reviews) ### What Do G2 Reviewers Say About Itero? *AI-generated summary from verified user reviews* **Pros:** - Users value the **actionable feedback management** of Itero, enhancing coaching and consistency in sales training. - Users find Itero **exceptionally actionable** , enhancing coaching scalability and reinforcing consistent messaging for outbound teams. - Users praise the **fantastic customer support** of Itero, appreciating their responsiveness and commitment to improvement. - Users value the **customization** feature of Itero, enhancing training with tailored role play scenarios. **Cons:** - Users find the **AI's inaccuracy** at times leads to an unengaged interaction, affecting communication quality. - Users find the **complexity of Itero** challenging, as enhancements can complicate back-end navigation and usability. - Users find the **difficult navigation** due to system complexity can hinder their experience with Itero. - Users note a **learning curve** when implementing Itero, requiring team buy-in and clear processes to maximize its value. #### What Are Recent G2 Reviews of Itero? **"[Must have for Outbound teams](https://www.g2.com/survey_responses/itero-review-12385116)"** **Rating:** 5.0/5.0 stars *— Verified User in Outsourcing/Offshoring* [Read full review](https://www.g2.com/survey_responses/itero-review-12385116) --- **"[Empowers Training with Custom Scenarios and Continuous Enhancements](https://www.g2.com/survey_responses/itero-review-12034504)"** **Rating:** 4.5/5.0 stars *— Ashley B.* [Read full review](https://www.g2.com/survey_responses/itero-review-12034504) --- ### 4. [Account Heroes](https://www.g2.com/products/account-heroes/reviews) Account Heroes is a sales acceleration solution that brings much-needed context to sales representatives fingertips to improve rep performance. Reps that use Account Heroes are guided by powerful analytics and recommendations so they are more confident in front of prospects. Managers that use Account Heroes can coach their team and have more data-driven conversations with sales reps and marketing. Time-saving integrations to Salesforce, Outreach, and Slack make it easy for teams to get started. **Average Rating:** 4.5/5.0 **Total Reviews:** 4 **How Do G2 Users Rate Account Heroes?** - **Ease of Use:** 8.3/10 (Category avg: 9.2/10) - **Knowledge Base:** 10.0/10 (Category avg: 8.8/10) - **Leaderboard:** 10.0/10 (Category avg: 8.8/10) - **Playbook Creation:** 10.0/10 (Category avg: 8.5/10) **Who Is the Company Behind Account Heroes?** - **Seller:** [Heroes Technology Ltd](https://www.g2.com/sellers/heroes-technology-ltd) - **Year Founded:** 2020 - **HQ Location:** London, GB - **LinkedIn® Page:** https://www.linkedin.com/company/makeheroes (185 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 75% Mid-Market, 25% Small-Business #### What Are Recent G2 Reviews of Account Heroes? **"[Account Heroes has improved sales procedure in the entire organization](https://www.g2.com/survey_responses/account-heroes-review-7559569)"** **Rating:** 4.0/5.0 stars *— Sara M.* [Read full review](https://www.g2.com/survey_responses/account-heroes-review-7559569) --- **"[Account Heroes is a powerful sales acceleration platform](https://www.g2.com/survey_responses/account-heroes-review-5077506)"** **Rating:** 5.0/5.0 stars *— Greg H.* [Read full review](https://www.g2.com/survey_responses/account-heroes-review-5077506) --- #### What Are G2 Users Discussing About Account Heroes? - [What is Account Heroes used for?](https://www.g2.com/discussions/what-is-account-heroes-used-for) ### 5. [Call Criteria](https://www.g2.com/products/call-criteria/reviews) Call Criteria offers affordable, efficient, and scalable quality assurance solutions for your contact center. Our QA solutions include sophisticated true AI (Large Language Model), speech analytics, and traditional human evaluations. Our customized scorecards offer precise feedback to boost compliance, customer satisfaction, and sales performance. With our consultative approach, we help you navigate the complexity amongst all the options, deploy the best solution for your business, and leverage the results to get the best possible improvement outcome possible. **Average Rating:** 3.5/5.0 **Total Reviews:** 4 **How Do G2 Users Rate Call Criteria?** - **Ease of Use:** 10.0/10 (Category avg: 9.2/10) - **Knowledge Base:** 10.0/10 (Category avg: 8.8/10) - **Leaderboard:** 10.0/10 (Category avg: 8.8/10) - **Playbook Creation:** 10.0/10 (Category avg: 8.5/10) **Who Is the Company Behind Call Criteria?** - **Seller:** [Call Criteria](https://www.g2.com/sellers/call-criteria) - **HQ Location:** N/A - **Twitter:** @CallCriteria (428 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/call-criteria (65 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Small-Business, 25% Mid-Market #### What Are Recent G2 Reviews of Call Criteria? **"[They're doing a great job!](https://www.g2.com/survey_responses/call-criteria-review-7080622)"** **Rating:** 4.0/5.0 stars *— Destinee M.* [Read full review](https://www.g2.com/survey_responses/call-criteria-review-7080622) --- **"[It was really a user friendly](https://www.g2.com/survey_responses/call-criteria-review-9927668)"** **Rating:** 5.0/5.0 stars *— Abid H.* [Read full review](https://www.g2.com/survey_responses/call-criteria-review-9927668) --- #### What Are G2 Users Discussing About Call Criteria? - [What is the most important feature of controlling the quality of a call?](https://www.g2.com/discussions/what-is-the-most-important-feature-of-controlling-the-quality-of-a-call) - [What does quality assurance do in a call center?](https://www.g2.com/discussions/what-does-quality-assurance-do-in-a-call-center) - 1 comment - [What are the features of call center software?](https://www.g2.com/discussions/call-center-human-quality-assurance-what-are-the-features-of-call-center-software) ### 6. [Demodesk Meeting](https://www.g2.com/products/demodesk-meeting/reviews) Demodesk Meeting is the leading platform for virtual sales. Schedule meetings on auto-pilot, run professional video meetings, and coach sales teams in real-time with AI. 100% GDPR compliant, enterprise-grade security and support. The platform automates repetitive tasks and streamlines the entire sales process, enabling sellers to focus on building relationships and closing deals. Demodesk offers revolutionary screen-sharing and interactive capabilities to create an immersive and personalized experience for prospects, leading to increased engagement and higher conversion rates. Features like shadowing or integrated playbooks and battle cards, enable real-time coaching during virtual calls. The platform offers comprehensive analytics and reporting features that provide actionable insights into sales performance. Armed with this valuable data, sales leaders can make data-driven decisions, optimize sales processes, and identify areas for improvement. Businesses of all sizes rely on us to digitalize sales, boost productivity and drive more revenue. Key results from our customers: +25% time saved on manual tasks (Pipedrive) ↑ 2x conversion rate (Clark) +30% higher revenue per seller (Treatwell) ↑ 3x increase in agent productivity (Eigensonne) **Average Rating:** 4.6/5.0 **Total Reviews:** 104 **How Do G2 Users Rate Demodesk Meeting?** - **Ease of Use:** 9.2/10 (Category avg: 9.2/10) - **Knowledge Base:** 5.0/10 (Category avg: 8.8/10) - **Playbook Creation:** 0.0/10 (Category avg: 8.5/10) **Who Is the Company Behind Demodesk Meeting?** - **Seller:** [Demodesk](https://www.g2.com/sellers/demodesk) - **Year Founded:** 2018 - **HQ Location:** Munich, Germany - **Twitter:** @demodesk (258 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/25165726/ (22 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Customer Success Manager, Sales Manager - **Top Industries:** Computer Software, Financial Services - **Company Size:** 53% Mid-Market, 41% Small-Business #### What Are Recent G2 Reviews of Demodesk Meeting? **"[Transcription Perfection, Annoying Notifications](https://www.g2.com/survey_responses/demodesk-meeting-review-12722494)"** **Rating:** 5.0/5.0 stars *— Franck O.* [Read full review](https://www.g2.com/survey_responses/demodesk-meeting-review-12722494) --- **"[Easy Client Meetings, Smart AI Assistance, and Powerful Workflow Automation](https://www.g2.com/survey_responses/demodesk-meeting-review-12866251)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/demodesk-meeting-review-12866251) --- #### What Are G2 Users Discussing About Demodesk Meeting? - [What is your experience with Demodesk for virtual meetings, and what challenges have you encountered?](https://www.g2.com/discussions/what-is-your-experience-with-demodesk-for-virtual-meetings-and-what-challenges-have-you-encountered) - [How do you use Demodesk?](https://www.g2.com/discussions/how-do-you-use-demodesk) - 1 comment - [What is the use of Demodesk?](https://www.g2.com/discussions/what-is-the-use-of-demodesk) - 1 comment - [Why do you want to join Demodesk?](https://www.g2.com/discussions/why-do-you-want-to-join-demodesk) - 1 comment - [What does Demodesk do?](https://www.g2.com/discussions/what-does-demodesk-do) - 1 comment ### 7. [AI Roleplay & Coaching Platform](https://www.g2.com/products/ai-roleplay-coaching-platform/reviews) SecondBody is an enterprise AI sales coaching and roleplay platform that helps global sales organizations practice live buyer conversations, get real-time feedback, and measurably improve performance across discovery, objection handling, and methodology execution. Built for B2B and enterprise revenue teams, SecondBody replaces one-off training events with continuous, conversational coaching that sits inside every rep's daily workflow. The platform is voice-first and accessible through WhatsApp, phone, or a web widget, allowing reps across distributed and field-based teams to roleplay between meetings or get coached on a deal without leaving the channel they already use. Each session is led by Rory, an AI coach trained on real B2B sales conversations and configurable to a team's playbook, ICP, qualification framework, and product positioning. SecondBody is purpose-built for enterprise sales organizations and regulated industries where live calls cannot be recorded, including financial services, healthcare, insurance, and pharmaceutical sales. The platform is SOC 2 Type II compliant, supports SSO and SAML authentication, and provides role-based access controls for admins, managers, and reps, making it deployable across large, multi-region sales teams under standard enterprise procurement and security review. Key capabilities: AI roleplay with customizable buyer personas across cold calls, discovery, objection handling, negotiation, and full sales-cycle scenarios at enterprise scale Methodology-aware scorecards that evaluate reps against frameworks like MEDDIC, MEDDPICC, BANT, SPIN, Challenger, and custom enterprise playbooks Voice-first delivery on WhatsApp, phone, and web, designed for hybrid and field-based teams operating in environments where screen time is limited Continuous coaching loops that surface missed moments, talk-ratio data, and specific feedback after every session, with manager dashboards for team progress, certification, and skill gaps Enterprise-grade security and admin controls, including SOC 2 Type II, SSO/SAML, role-based permissions, and integrations with leading CRM and communication tools SecondBody is used by sales leaders, enablement teams, and frontline reps in mid-market and enterprise B2B organizations to translate training content into on-call behavior. The platform is hosted in the cloud and available in English, with a typical use case of cutting new-hire ramp time, improving win rates on contested deals, and giving sales leadership an objective, scalable view of rep readiness across regions and teams. **Average Rating:** 5.0/5.0 **Total Reviews:** 3 **How Do G2 Users Rate AI Roleplay & Coaching Platform?** - **Ease of Use:** 10.0/10 (Category avg: 9.2/10) - **Knowledge Base:** 10.0/10 (Category avg: 8.8/10) - **Leaderboard:** 10.0/10 (Category avg: 8.8/10) - **Playbook Creation:** 10.0/10 (Category avg: 8.5/10) **Who Is the Company Behind AI Roleplay & Coaching Platform?** - **Seller:** [SecondBody](https://www.g2.com/sellers/secondbody) - **Year Founded:** 2023 - **HQ Location:** New York, US - **LinkedIn® Page:** https://www.linkedin.com/company/secondbody/ (10 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Mid-Market, 33% Small-Business #### What Are Recent G2 Reviews of AI Roleplay & Coaching Platform? **"[Accelerated Sales Onboarding with 24/7 AI Coaching](https://www.g2.com/survey_responses/ai-roleplay-coaching-platform-review-12729923)"** **Rating:** 5.0/5.0 stars *— Ed S.* [Read full review](https://www.g2.com/survey_responses/ai-roleplay-coaching-platform-review-12729923) --- **"[Sharing Best Practices That Boost Team Productivity](https://www.g2.com/survey_responses/ai-roleplay-coaching-platform-review-12729077)"** **Rating:** 5.0/5.0 stars *— Phil M.* [Read full review](https://www.g2.com/survey_responses/ai-roleplay-coaching-platform-review-12729077) --- ### 8. [AmpUp AI](https://www.g2.com/products/ampup-ai/reviews) AmpUp is an AI sales performance platform that closes the execution gap between your top reps and everyone else. It doesn't replace your CRM or call recorder — it sits downstream of those tools and turns the data they already capture into pre-call preparation, post-call coaching, and AI roleplay practice tied to your live pipeline. Three components work together as one system. Sales Brain analyzes every sales interaction across four behavioral drivers — preparation, objection handling, closing discipline, and product knowledge — and writes structured signals back to Salesforce or HubSpot automatically. Atlas delivers a deal-specific brief before each call and a coaching debrief after, so reps walk in prepared and leave with clear next steps. Skill Lab builds AI roleplay scenarios from the objections currently stalling your active deals, not generic scripts. AmpUp integrates natively with Gong, Chorus, Salesforce, HubSpot, and Outreach. SOC 2 Type II certified. Built by founders from Google, ThoughtSpot, and Amazon. In an internal analysis of approximately 1,000 enterprise sales interactions (H2 2024), preparation correlated with 6.8x higher stage-progression rates and strong objection handling with 4.2x higher win rates. **Average Rating:** 5.0/5.0 **Total Reviews:** 3 **How Do G2 Users Rate AmpUp AI?** - **Ease of Use:** 10.0/10 (Category avg: 9.2/10) - **Knowledge Base:** 10.0/10 (Category avg: 8.8/10) - **Playbook Creation:** 10.0/10 (Category avg: 8.5/10) **Who Is the Company Behind AmpUp AI?** - **Seller:** [AmpUp](https://www.g2.com/sellers/ampup-f8d6fa76-45ab-4dc9-b15e-e00a0e6916e7) - **HQ Location:** Palo Alto, US - **LinkedIn® Page:** https://www.linkedin.com/company/ampup-ai/ (20 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Enterprise, 33% Small-Business #### What Are Recent G2 Reviews of AmpUp AI? **"[AmpUp Delivers Coaching and Faster Sales Iteration from Week One](https://www.g2.com/survey_responses/ampup-ai-review-12849826)"** **Rating:** 5.0/5.0 stars *— Narendra V.* [Read full review](https://www.g2.com/survey_responses/ampup-ai-review-12849826) --- **"[Quick to implement AI Sales platform that has proven to improve our sales teams close rates](https://www.g2.com/survey_responses/ampup-ai-review-12833442)"** **Rating:** 5.0/5.0 stars *— Verified User in Automotive* [Read full review](https://www.g2.com/survey_responses/ampup-ai-review-12833442) --- ### 9. [Parlare Coaching Conversation Elevator](https://www.g2.com/products/parlare-coaching-conversation-elevator/reviews) Parlare is an AI-powered practice platform for leaders learning to coach, give feedback, and have difficult conversations. Practice against an AI coachee that pushes back, shuts down, and only opens up when you earn it — then get scored against five proven frameworks (BID/SBI, Conversation Elevator, Humble Inquiry, Middle Path, Clear is Kind) with a Gold Standard rewrite of your weakest moment. **Average Rating:** 5.0/5.0 **Total Reviews:** 3 **How Do G2 Users Rate Parlare Coaching Conversation Elevator?** - **Ease of Use:** 10.0/10 (Category avg: 9.2/10) - **Leaderboard:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Parlare Coaching Conversation Elevator?** - **Seller:** [Parlare](https://www.g2.com/sellers/parlare) - **Year Founded:** 2026 - **HQ Location:** Toronto, CA - **LinkedIn® Page:** https://www.linkedin.com/company/parlare-inc/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business #### What Are Recent G2 Reviews of Parlare Coaching Conversation Elevator? **"[Realistic Conversations, Great for Practice](https://www.g2.com/survey_responses/parlare-coaching-conversation-elevator-review-12636903)"** **Rating:** 5.0/5.0 stars *— Katie N.* [Read full review](https://www.g2.com/survey_responses/parlare-coaching-conversation-elevator-review-12636903) --- **"[Parlare Makes Conversations Clearer, More Intentional, and Easy to Learn From](https://www.g2.com/survey_responses/parlare-coaching-conversation-elevator-review-12701800)"** **Rating:** 5.0/5.0 stars *— Brent S.* [Read full review](https://www.g2.com/survey_responses/parlare-coaching-conversation-elevator-review-12701800) --- ### 10. [Sales Pitch Pro](https://www.g2.com/products/sales-pitch-pro/reviews) Today's sales teams need to be versatile, dynamic and self-sufficient. Sales Pitch Pro pushes your sales team to be top of their game. **Average Rating:** 4.7/5.0 **Total Reviews:** 3 **How Do G2 Users Rate Sales Pitch Pro?** - **Ease of Use:** 10.0/10 (Category avg: 9.2/10) - **Knowledge Base:** 10.0/10 (Category avg: 8.8/10) - **Leaderboard:** 10.0/10 (Category avg: 8.8/10) - **Playbook Creation:** 10.0/10 (Category avg: 8.5/10) **Who Is the Company Behind Sales Pitch Pro?** - **Seller:** [Sales Pitch Pro](https://www.g2.com/sellers/sales-pitch-pro) - **Year Founded:** 2016 - **HQ Location:** N/A - **Twitter:** @salespitchpro (106 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/17979712 (2 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 33% Mid-Market #### What Are Recent G2 Reviews of Sales Pitch Pro? **"[Great email AI generator](https://www.g2.com/survey_responses/sales-pitch-pro-review-10188684)"** **Rating:** 5.0/5.0 stars *— sadaf H.* [Read full review](https://www.g2.com/survey_responses/sales-pitch-pro-review-10188684) --- **"[Great product to help you grow your sales skill](https://www.g2.com/survey_responses/sales-pitch-pro-review-4951612)"** **Rating:** 4.0/5.0 stars *— Verified User in Automotive* [Read full review](https://www.g2.com/survey_responses/sales-pitch-pro-review-4951612) --- #### What Are G2 Users Discussing About Sales Pitch Pro? - [What is sales pitch strategy?](https://www.g2.com/discussions/what-is-sales-pitch-strategy) - [How do I make my sales pitch stand out?](https://www.g2.com/discussions/how-do-i-make-my-sales-pitch-stand-out) - [What are the five elements of a great sales pitch?](https://www.g2.com/discussions/what-are-the-five-elements-of-a-great-sales-pitch) ### 11. [Solidroad](https://www.g2.com/products/solidroad/reviews) Constantly improve your customer experience. Increase CSAT without extra cost using the AI QA & training platform that reviews 100% of customer conversations. Create tailored training for human reps and refine AI agents. **Average Rating:** 4.5/5.0 **Total Reviews:** 3 **How Do G2 Users Rate Solidroad?** - **Ease of Use:** 9.2/10 (Category avg: 9.2/10) **Who Is the Company Behind Solidroad?** - **Seller:** [Solidroad](https://www.g2.com/sellers/solidroad) - **Year Founded:** 2023 - **HQ Location:** Dublin, IE - **LinkedIn® Page:** https://www.linkedin.com/company/solidroad/ (5 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Mid-Market, 33% Enterprise #### What Are Solidroad's Pros and Cons? **Pros:** - Artificial Intelligence (2 reviews) - Ease of Use (1 reviews) - Helpful (1 reviews) - User Interface (1 reviews) **Cons:** - Call Issues (1 reviews) - Inadequate AI Capabilities (1 reviews) ### What Do G2 Reviewers Say About Solidroad? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **realistic AI simulations** of Solidroad, enhancing their learning and creative thinking as CX agents. - Users love the **ease of use** of Solidroad, appreciating its simple interface and helpful features for tracking. - Users appreciate the **ease of use** of Solidroad, finding its simple interface beneficial for tracking and organization. - Users appreciate the **user-friendly interface** of Solidroad, finding it simple yet comprehensive for their needs. **Cons:** - Users face **call issues** where AI responds too quickly, interrupting their ongoing conversation. - Users find the **inadequate AI capabilities** of Solidroad stressful, as the AI often acts in place of human agents. #### What Are Recent G2 Reviews of Solidroad? **"[Just amazing!](https://www.g2.com/survey_responses/solidroad-review-9486608)"** **Rating:** 5.0/5.0 stars *— Joselyn M.* [Read full review](https://www.g2.com/survey_responses/solidroad-review-9486608) --- **"[It was easy to use and quite comprehensive with the reviews](https://www.g2.com/survey_responses/solidroad-review-9402169)"** **Rating:** 4.0/5.0 stars *— Hussein Y.* [Read full review](https://www.g2.com/survey_responses/solidroad-review-9402169) --- ### 12. [WingRep](https://www.g2.com/products/wingrep/reviews) WingRep helps sales teams accelerate revenue by putting a coach in every rep's pocket. Each rep gets a 24/7 AI coach based on the persona of a real-world expert - fully trained on their company, products, goals, and calendars. The AI coach preps reps before every call, joins the calls, gives instant feedback and coaching, creates deliverables and follow-ups to deliver real-time impact and improvement, so each call is better than the last - leading to sales and revenue acceleration. **Average Rating:** 5.0/5.0 **Total Reviews:** 3 **How Do G2 Users Rate WingRep?** - **Ease of Use:** 9.4/10 (Category avg: 9.2/10) - **Knowledge Base:** 9.2/10 (Category avg: 8.8/10) - **Leaderboard:** 10.0/10 (Category avg: 8.8/10) - **Playbook Creation:** 7.5/10 (Category avg: 8.5/10) **Who Is the Company Behind WingRep?** - **Seller:** [WingRep](https://www.g2.com/sellers/wingrep) - **HQ Location:** San Francisco, US - **LinkedIn® Page:** https://www.linkedin.com/company/wingrep/ (9 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Mid-Market, 33% Small-Business #### What Are WingRep's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Efficiency (2 reviews) - Engagement (2 reviews) - Helpful (2 reviews) - Productivity Increase (2 reviews) **Cons:** - Software Bugs (1 reviews) ### What Do G2 Reviewers Say About WingRep? *AI-generated summary from verified user reviews* **Pros:** - Users find WingRep's **ease of use** enhances their productivity and organization, making sales meetings more effective. - Users highlight the **efficiency of WingRep** , significantly boosting productivity and enhancing deal-closing success. - Users value the **engagement tips** from WingRep, enhancing meeting effectiveness and ensuring thorough preparation for client interactions. - Users value the **helpful tips and organization** from WingRep, enhancing meeting effectiveness and client engagement. - Users commend WingRep for its **significant boost in productivity** , enabling quicker deal closures and improved win rates. **Cons:** - Users report encountering some **glitches** with WingRep, though they find them to be minimal overall. #### What Are Recent G2 Reviews of WingRep? **"[WingRep Keeps Me Prepared and On Track—For Every Meeting!](https://www.g2.com/survey_responses/wingrep-review-11848141)"** **Rating:** 5.0/5.0 stars *— Bonnie P.* [Read full review](https://www.g2.com/survey_responses/wingrep-review-11848141) --- **"[Optimizes my workload, allowing me to focus on more important activities](https://www.g2.com/survey_responses/wingrep-review-11797338)"** **Rating:** 5.0/5.0 stars *— Helen K.* [Read full review](https://www.g2.com/survey_responses/wingrep-review-11797338) --- ### 13. [Behavior Sales](https://www.g2.com/products/behavior-sales/reviews) Instant Personality Assessment to Close Sales Faster. DISC Personality Test. OCEAN Big 5 Personality Test. Instantly Convert any text, Linkedin, Twitter or Email into Behavioral Intelligence (Personality Assessment) with our Free Behavioral Intelligence A.I to help you connect with people faster and close sales faster! Convert any Linkedin Profile into a full personality assessment in 15 seconds or less! Instantly Convert Your Sales Calls into Behavioral Intelligence with our Free A.I Sales Call Analysis within Minutes. Upload your call recordings to claim your Free Sales Insight Report to unlock insights that are sabotaging your sales. Access the latest in buying behavior science to help you apply a data-driven approach to improving your sales conversations! **Average Rating:** 3.5/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Behavior Sales?** - **Ease of Use:** 9.2/10 (Category avg: 9.2/10) - **Knowledge Base:** 6.7/10 (Category avg: 8.8/10) - **Leaderboard:** 6.7/10 (Category avg: 8.8/10) - **Playbook Creation:** 6.7/10 (Category avg: 8.5/10) **Who Is the Company Behind Behavior Sales?** - **Seller:** [Behavior Sales](https://www.g2.com/sellers/behavior-sales) - **Year Founded:** 2012 - **HQ Location:** New York, US - **LinkedIn® Page:** https://www.linkedin.com/company/bubble-hq/ (448 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are Behavior Sales's Pros and Cons? **Pros:** - Navigation Ease (1 reviews) ### What Do G2 Reviewers Say About Behavior Sales? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **seamless navigation** between tabs in Behavior Sales, enhancing their overall experience. #### What Are Recent G2 Reviews of Behavior Sales? **"[I am having an amazing soft work through.](https://www.g2.com/survey_responses/behavior-sales-review-10326125)"** **Rating:** 5.0/5.0 stars *— Verified User in Oil & Energy* [Read full review](https://www.g2.com/survey_responses/behavior-sales-review-10326125) --- ### 14. [Call Optix](https://www.g2.com/products/call-optix/reviews) Call Optix is an AI-powered sales intelligence and voice analytics platform built for revenue teams that refuse to let critical insights slip through the cracks. In a market where customer conversations hold the key to competitive advantage, businesses can no longer afford to rely on gut instinct or fragmented call notes. Call Optix transforms every sales and service interaction into structured, actionable intelligence—automatically capturing what was said, what it means, and what needs to happen next. The platform serves sales teams, call centers, and customer service organizations across high-touch industries where phone conversations directly impact revenue. Call Optix delivers measurable impact across the entire organization. Sales reps reclaim hours previously lost to manual note-taking and CRM updates, with AI handling call summaries, action items, and follow-up tasks automatically—freeing them to focus on what they do best: building relationships and closing deals. Managers gain unprecedented visibility into team performance through data-driven scorecards and coaching insights, enabling them to develop reps with precision rather than guesswork. Business owners and revenue leaders access a real-time command center for pipeline health, conversion metrics, and revenue trends—turning customer conversations into a strategic asset that informs smarter decisions. Call Optix exists to solve a fundamental challenge: the gap between what happens on calls and what gets captured, acted upon, and learned from. Without the right tools, top-performer tactics stay siloed, coaching remains subjective, and revenue-critical details vanish after every conversation. Call Optix closes that gap by embedding intelligence directly into the sales workflow—ensuring nothing gets missed, every rep can perform like your best rep, and leadership operates from a single source of truth. The result is a data-driven revenue culture where teams sell smarter, coach better, and grow faster. **Average Rating:** 4.9/5.0 **Total Reviews:** 6 **How Do G2 Users Rate Call Optix?** - **Ease of Use:** 9.2/10 (Category avg: 9.2/10) **Who Is the Company Behind Call Optix?** - **Seller:** [Call Optix](https://www.g2.com/sellers/call-optix) - **Year Founded:** 2023 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/calloptix/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 33% Mid-Market #### What Are Call Optix's Pros and Cons? **Pros:** - Accuracy (4 reviews) - Automation (3 reviews) - Call Recording (3 reviews) - Ease of Use (3 reviews) - Helpful (3 reviews) **Cons:** - Learning Curve (2 reviews) - Admin Challenges (1 reviews) - App Stability (1 reviews) - Call Issues (1 reviews) - Connectivity Issues (1 reviews) ### What Do G2 Reviewers Say About Call Optix? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **accuracy of Call Optix** , enhancing deal follow-ups and improving customer interaction insights significantly. - Users enjoy the **automation of call updates** , streamlining management and enhancing productivity with comprehensive insights. - Users value the **convenience of automated call updates** , allowing them to focus on problem-solving and improving service quality. - Users highlight the **ease of use** of Call Optix, simplifying team updates and enhancing call management efficiency. - Users value the **pipeline visibility** of Call Optix, allowing them to catch deals before they slip away. **Cons:** - Users find the **learning curve steep** due to overwhelming data and non-automated onboarding processes. - Users have highlighted the **lack of automated onboarding** as a challenge in managing Call Optix efficiently. - Users experience **application errors and slow loading** during high call volume, highlighting a need for improved stability. - Users report **call issues** during high volumes, experiencing application errors and slow loading times that affect stability. - Users experience **connectivity issues** during high data volumes, impacting stability and consistency of the Call Optix platform. #### What Are Recent G2 Reviews of Call Optix? **"[Call Optix Turns Call Audits into a Blueprint for Better Guest Service](https://www.g2.com/survey_responses/call-optix-review-12299656)"** **Rating:** 4.5/5.0 stars *— Suraj C.* [Read full review](https://www.g2.com/survey_responses/call-optix-review-12299656) --- **"[No More Chasing Call Updates—AI Dashboard Keeps Everything on Track](https://www.g2.com/survey_responses/call-optix-review-12359296)"** **Rating:** 5.0/5.0 stars *— TRUMAC H.* [Read full review](https://www.g2.com/survey_responses/call-optix-review-12359296) --- ### 15. [Cybenta](https://www.g2.com/products/cybenta/reviews) Cybenta is a real-time AI sales co-pilot that helps revenue teams run better calls, advance deals faster, and improve win rates by turning every conversation into structured deal intelligence. Unlike traditional tools like Gong or Chorus that analyze calls after they happen, Cybenta works live during meetings. It listens to customer conversations across Zoom, Microsoft Teams, and other platforms, and provides in-the-moment coaching to sales reps based on proven methodologies such as MEDDPICC. Reps receive contextual prompts, objection-handling guidance, and deal-specific recommendations directly inside their call interface - without interrupting the flow of the conversation. Cybenta goes beyond simple transcription or summaries. It builds persistent deal memory across every interaction, tracking key qualification signals like pain points, economic buyers, decision criteria, and next steps. This allows the platform to understand where each deal stands and guide reps on what to focus on next. Instead of restarting discovery on every call, Cybenta ensures continuity by surfacing what’s already known, what’s missing, and what risks could impact deal progression. For sales leaders, Cybenta provides a Live Deal Room—a real-time dashboard showing all active calls, deal health, MEDDPICC coverage, and risk signals across the pipeline. Managers can identify at-risk deals instantly, understand team performance, and ensure consistent execution of sales methodology across the organization. Cybenta also integrates with CRM platforms like Salesforce and HubSpot, automatically logging call summaries, next steps, and deal updates without requiring manual data entry or complex field mapping. This ensures CRM data stays accurate while reducing administrative overhead for reps. Designed for modern B2B sales teams, Cybenta combines real-time coaching, deal intelligence, and pipeline visibility into a single platform. It helps teams move from reactive call analysis to proactive deal execution—turning every conversation into a measurable step toward closing. **Average Rating:** 4.8/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Cybenta?** - **Ease of Use:** 9.2/10 (Category avg: 9.2/10) **Who Is the Company Behind Cybenta?** - **Seller:** [Cybenta](https://www.g2.com/sellers/cybenta) - **Year Founded:** 2024 - **HQ Location:** London, GB - **LinkedIn® Page:** https://www.linkedin.com/company/cybenta/ (2 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are Recent G2 Reviews of Cybenta? **"[Review on cybenta](https://www.g2.com/survey_responses/cybenta-review-10429647)"** **Rating:** 4.5/5.0 stars *— Verified User in Computer & Network Security* [Read full review](https://www.g2.com/survey_responses/cybenta-review-10429647) --- **"[Easy to use](https://www.g2.com/survey_responses/cybenta-review-10183428)"** **Rating:** 5.0/5.0 stars *— Sukru A.* [Read full review](https://www.g2.com/survey_responses/cybenta-review-10183428) --- ### 16. [Executive Coach Suite – Custom Coaching Management Software](https://www.g2.com/products/executive-coach-suite-custom-coaching-management-software/reviews) AllianceTek has more than 18+ years of experience providing end-to-end software engineering services, with extensive experience in building Mobile, Cloud, and Web solutions.    Our core expertise lies in building solutions based on leading technologies and platforms, such as Microsoft .NET, Salesforce, Microsoft SharePoint, Azure, Amazon Web Services, iOS, Android, and many others. **Average Rating:** 2.5/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Executive Coach Suite – Custom Coaching Management Software?** - **Ease of Use:** 7.5/10 (Category avg: 9.2/10) - **Knowledge Base:** 6.7/10 (Category avg: 8.8/10) - **Leaderboard:** 10.0/10 (Category avg: 8.8/10) - **Playbook Creation:** 5.0/10 (Category avg: 8.5/10) **Who Is the Company Behind Executive Coach Suite – Custom Coaching Management Software?** - **Seller:** [Alliancetek](https://www.g2.com/sellers/alliancetek) - **Year Founded:** 2004 - **HQ Location:** Malvern, Pennsylvania, United States - **Twitter:** @AllianceTekInc (353 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/alliancetek (96 employees on LinkedIn®) - **Phone:** 484-892-5713 **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are G2 Users Discussing About Executive Coach Suite – Custom Coaching Management Software? - [What is Executive Coach Suite – Custom Coaching Management Software used for?](https://www.g2.com/discussions/what-is-executive-coach-suite-custom-coaching-management-software-used-for) ### 17. [Hive Perform](https://www.g2.com/products/hive-perform/reviews) Hive Perform is your Sales Performance System. It helps sales leaders make sure their strategy is being executed in the field - consistently, deal by deal. It connects to your CRM and call recordings to give you visibility into everything happening in your pipeline and shows whether your team is pitching the latest messaging, handling objections the right way, and following your sales process. Then it turns that insight into initiatives - automatic interventions to improve performance and roll out change across the team. **Average Rating:** 4.7/5.0 **Total Reviews:** 21 **How Do G2 Users Rate Hive Perform?** - **Ease of Use:** 9.0/10 (Category avg: 9.2/10) **Who Is the Company Behind Hive Perform?** - **Seller:** [Hive Perform](https://www.g2.com/sellers/hive-perform) - **Year Founded:** 2013 - **HQ Location:** London, London - **Twitter:** @HiveLearning (2,299 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/hive-perform/ (12 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 56% Enterprise, 32% Mid-Market #### What Are Hive Perform's Pros and Cons? **Pros:** - Learning Enhancement (2 reviews) - Access (1 reviews) - Access Ease (1 reviews) - Accessibility (1 reviews) - Community Engagement (1 reviews) **Cons:** - Learning Curve (2 reviews) - Difficult Navigation (1 reviews) - Inefficient Searching (1 reviews) - Insufficient Detail (1 reviews) - Lack of Accessibility (1 reviews) ### What Do G2 Reviewers Say About Hive Perform? *AI-generated summary from verified user reviews* **Pros:** - Users value the **flexibility and tailored learning** of Hive Perform, enabling effective training for leaders anywhere. - Users value the **flexibility and accessibility** of Hive Perform, enabling learning and leadership development on the go. - Users value the **flexibility and accessibility** of Hive Perform, enabling learning anytime and anywhere for effective leadership. - Users value the **flexibility and accessibility** of Hive Perform, enabling learning anywhere for on-the-go leaders. - Users value the **community engagement** in Hive Perform, fostering valuable shared experiences and collaborative learning among peers. **Cons:** - Users find the **learning curve challenging** , especially with navigation and unfamiliar social media functionalities. - Users find the **difficult navigation** in Hive Perform makes tracking learning progress challenging and unclear. - Users find the **inefficient searching** for learner progress frustrating, making navigation through learning pathways challenging. - Users find the **insufficient detail** in learner progress tracking makes navigation challenging and unclear. - Users find the **lack of accessibility** challenging, especially with unfamiliar social media functionalities and comment management. #### What Are Recent G2 Reviews of Hive Perform? **"[Easy, simple and great way to network](https://www.g2.com/survey_responses/hive-perform-review-10515344)"** **Rating:** 5.0/5.0 stars *— Steve B.* [Read full review](https://www.g2.com/survey_responses/hive-perform-review-10515344) --- **"[Using Hive as part of our leadership development programme](https://www.g2.com/survey_responses/hive-perform-review-10531525)"** **Rating:** 5.0/5.0 stars *— Leanne S.* [Read full review](https://www.g2.com/survey_responses/hive-perform-review-10531525) --- #### What Are G2 Users Discussing About Hive Perform? - [What is Hive Learning used for?](https://www.g2.com/discussions/what-is-hive-learning-used-for) ### 18. [Knode](https://www.g2.com/products/knode-ai-knode/reviews) Knode is the AI sales management and coaching platform that drives revenue by transforming seller behavior. We analyze 100% of your recorded sales conversations to discover what your best sellers do differently, measure every rep against that data-driven standard, and deliver the actionable coaching needed to turn your entire team into top performers. ☑️ Decode Winning Behaviors: Discover what actually works from your own team's data, not generic frameworks. ☑️ Quantitative Performance Tracking: Move beyond spot-checks with objective, data-driven scorecards for every seller on every call. ☑️ AI-Driven Coaching Plans: Get personalized, actionable recommendations to close the most impactful skill gaps. ☑️ Objective & Transparent AI: See the evidence and rationale behind every insight—no black-box scores. 🔌 Integrates seamlessly with your stack: Works with Gong, Chorus, Outreach (Kaia), Zoom, Salesforce, HubSpot, Slack, Teams, and more. 🚀 Fast, Easy Setup: Get data-driven insights in days, not months. 🤝 A True Partnership: Your expert partner in solving your biggest sales challenges. Ready to stop guessing and start driving predictable revenue growth? **Average Rating:** 5.0/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Knode?** - **Ease of Use:** 10.0/10 (Category avg: 9.2/10) - **Knowledge Base:** 10.0/10 (Category avg: 8.8/10) - **Leaderboard:** 5.8/10 (Category avg: 8.8/10) - **Playbook Creation:** 10.0/10 (Category avg: 8.5/10) **Who Is the Company Behind Knode?** - **Seller:** [Knode AI](https://www.g2.com/sellers/knode-ai) - **Year Founded:** 2023 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/knodeai/ (19 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are Knode's Pros and Cons? **Pros:** - Customer Support (1 reviews) - Ease of Use (1 reviews) - Efficiency (1 reviews) - Helpful (1 reviews) - Time-saving (1 reviews) ### What Do G2 Reviewers Say About Knode? *AI-generated summary from verified user reviews* **Pros:** - Users commend Knode's **exceptional customer support** , highlighting their hands-on approach and constant availability for assistance. - Users appreciate the **user-friendly UI** of Knode, enhancing efficiency and support for their team’s success. - Users recognize Knode for its ability to enhance **efficiency** , significantly improving team performance and business outcomes. - Users find Knode's **automated analysis** invaluable for gaining insights and optimizing sales team performance efficiently. - Users value the **time-saving analysis** Knode provides, enhancing visibility and optimizing sales efforts efficiently. #### What Are Recent G2 Reviews of Knode? **"[Knode.ai Delivers Actionable Sales Insights and Saves Hours Weekly](https://www.g2.com/survey_responses/knode-review-11887672)"** **Rating:** 5.0/5.0 stars *— Adam W.* [Read full review](https://www.g2.com/survey_responses/knode-review-11887672) --- **"[Knode: A Hands-On Partner That Transformed Our Sales Team](https://www.g2.com/survey_responses/knode-review-11858314)"** **Rating:** 5.0/5.0 stars *— Katherine T.* [Read full review](https://www.g2.com/survey_responses/knode-review-11858314) --- ### 19. [Leaptree Optimize](https://www.g2.com/products/leaptree-optimize/reviews) Leaptree Optimize is an AI-Powered contact center QA built inside Salesforce that significantly streamlines processes with intelligent insights. The platform allows seamless setup of multiple scorecards, with AI-powered automation and insight engines delivering deeper performance trend analysis. It allows supervisors to automate the creation of metrics and scorecards for any given activity: from call handling to updating records and scheduling follow-ups. Optimize enables the measurement of interactions across voice, email, webchat and social media. With Leaptree Optimize, you can implement an AI-driven QA program that is: Consistent - Leaptree Optimize scorecards run within Salesforce, allowing every activity to be scored against a consistent set of criteria. Reps and agents know exactly what they will be scored on, so they can focus on doing the right things to get the right results. Targeted - Supervisors can select exactly the activities they want to focus on (e.g. all complaint- handling calls, all prospect qualification calls), score reps and agents consistently and fairly, provide feedback and identify areas for coaching. Configurable - Self-service capabilities allow business managers and agents to configure and modify scorecards without assistance from developers or IT support Real-time - Dashboards provide at-a-glance guides to current quality scores, allowing managers to monitor quality across the team or organization, drill down into areas of concern, and take appropriate action. Affordable - We’ve priced Leaptree Optimize to be highly affordable. Our pricing is transparent so you're always in control of what you spend. **Average Rating:** 4.7/5.0 **Total Reviews:** 21 **How Do G2 Users Rate Leaptree Optimize?** - **Ease of Use:** 9.1/10 (Category avg: 9.2/10) - **Knowledge Base:** 6.7/10 (Category avg: 8.8/10) - **Leaderboard:** 8.3/10 (Category avg: 8.8/10) - **Playbook Creation:** 8.3/10 (Category avg: 8.5/10) **Who Is the Company Behind Leaptree Optimize?** - **Seller:** [Leaptree](https://www.g2.com/sellers/leaptree) - **Year Founded:** 2019 - **HQ Location:** Dublin, Dublin - **Twitter:** @leaptree (653 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/64938876/ (11 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 81% Mid-Market, 10% Enterprise #### What Are Leaptree Optimize's Pros and Cons? **Pros:** - Ease of Use (8 reviews) - Coaching (7 reviews) - Customization (6 reviews) - Features (6 reviews) - Salesforce Integration (6 reviews) **Cons:** - Improvement Needed (4 reviews) - Learning Curve (3 reviews) - Complex Features (2 reviews) - Limitations (2 reviews) - Missing Features (2 reviews) ### What Do G2 Reviewers Say About Leaptree Optimize? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Leaptree Optimize, enjoying its seamless integration and user-friendly interface. - Users value the **effective coaching support** from Leaptree Optimize, enhancing performance visibility and facilitating better evaluations. - Users highlight the **customization options** in Leaptree Optimize, allowing tailored solutions that meet their unique needs effectively. - Users praise the **robust dashboards and custom reporting** of Leaptree Optimize, enhancing analytics and customer insights. - Users appreciate the **seamless Salesforce integration** of Leaptree Optimize, enhancing reporting and customization for optimal efficiency. **Cons:** - Users find that Leaptree Optimize has **limited features and minimal automation** , affecting usability and efficiency in processes. - Users note a challenging **learning curve** with Leaptree Optimize, hindering the ability to fully utilize its features. - Users find the **complex features** of Leaptree Optimize challenging to navigate, often needing more training resources. - Users note that **some features are hard to navigate** , complicating use and requiring better training resources. - Users find the **lack of key features** in Leaptree Optimize limits its effectiveness and usability. #### What Are Recent G2 Reviews of Leaptree Optimize? **"[Leaptree Optimize: Essential for Driving Quality with Data and BI in Salesforce](https://www.g2.com/survey_responses/leaptree-optimize-review-12070892)"** **Rating:** 4.5/5.0 stars *— Anton R.* [Read full review](https://www.g2.com/survey_responses/leaptree-optimize-review-12070892) --- **"[Great product, great team!](https://www.g2.com/survey_responses/leaptree-optimize-review-12230932)"** **Rating:** 5.0/5.0 stars *— George R.* [Read full review](https://www.g2.com/survey_responses/leaptree-optimize-review-12230932) --- ### 20. [OnePgr](https://www.g2.com/products/onepgr/reviews) OnePgr is a complete meeting and collaboration platform, delivered as a single application, fundamentally changing the way sales, customer support, and other teams communicate. From conversations ranging from exchanging emails, scheduling meetings, meeting online, sharing documents, sending video messages, to analyzing recordings, OnePgr helps teams more effectively organize information and communication as well as gain behavioral insights to help improve sales cycle time, ticket & incident resolution time, project efficiency, among other performance metrics. More information at: https://onepgr.com **Average Rating:** 4.4/5.0 **Total Reviews:** 10 **How Do G2 Users Rate OnePgr?** - **Ease of Use:** 9.0/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.3/10 (Category avg: 8.8/10) - **Leaderboard:** 8.3/10 (Category avg: 8.8/10) - **Playbook Creation:** 8.3/10 (Category avg: 8.5/10) **Who Is the Company Behind OnePgr?** - **Seller:** [OnePgr](https://www.g2.com/sellers/onepgr) - **HQ Location:** San Francisco, Bay Area - **LinkedIn® Page:** https://www.linkedin.com/company/one-pgr (13 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are OnePgr's Pros and Cons? **Pros:** - Communication (4 reviews) - Daily Use (3 reviews) - Helpful (3 reviews) - Video Conferencing (3 reviews) - Virtual Meetings (3 reviews) **Cons:** - Connection Issues (2 reviews) - Connectivity Issues (2 reviews) - Video Issues (2 reviews) - Audio Issues (1 reviews) - Call Issues (1 reviews) ### What Do G2 Reviewers Say About OnePgr? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **efficient communication capabilities** of OnePgr, making client interactions seamless and effective. - Users value the **efficiency and seamless communication** offered by OnePgr for daily file sharing and conferencing. - Users love the **real-time collaboration** features of OnePgr, enhancing communication and streamlining customer interactions efficiently. - Users love the **seamless video conferencing** experience of OnePgr, enhancing communication and collaboration effortlessly. - Users love the **seamless virtual meetings** on OnePgr, enhancing collaboration and communication effortlessly. **Cons:** - Users experience **connection issues** , resulting in poor video quality and unstable audio during video conferences. - Users often experience **connectivity issues** during video conferences, affecting audio and video quality significantly. - Users experience **poor video quality** during conferencing, often due to unstable internet connections affecting overall performance. - Users report **poor audio quality** during video conferencing, which negatively impacts their overall experience. - Users report **poor connection and audio quality** during video conferencing, impacting their experience significantly. #### What Are Recent G2 Reviews of OnePgr? **"[Perfect and overwhelming tool for easy meeting scheduling](https://www.g2.com/survey_responses/onepgr-review-9300510)"** **Rating:** 4.5/5.0 stars *— Girish J.* [Read full review](https://www.g2.com/survey_responses/onepgr-review-9300510) --- **"[For the betterment](https://www.g2.com/survey_responses/onepgr-review-10225855)"** **Rating:** 5.0/5.0 stars *— Balaj D.* [Read full review](https://www.g2.com/survey_responses/onepgr-review-10225855) --- #### What Are G2 Users Discussing About OnePgr? - [What is OnePgr used for?](https://www.g2.com/discussions/what-is-onepgr-used-for) - 3 comments ### 21. [Pega Sales Automation](https://www.g2.com/products/pega-sales-automation/reviews) AI-powered Intelligent Sales Automation for today’s changing world **Average Rating:** 4.1/5.0 **Total Reviews:** 13 **How Do G2 Users Rate Pega Sales Automation?** - **Ease of Use:** 7.2/10 (Category avg: 9.2/10) **Who Is the Company Behind Pega Sales Automation?** - **Seller:** [Pegasystems](https://www.g2.com/sellers/pegasystems) - **Year Founded:** 1983 - **HQ Location:** Cambridge, MA - **Twitter:** @pega (45,022 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/pegasystems (5,558 employees on LinkedIn®) - **Ownership:** NASDAQ:PEGA **Who Uses This Product?** - **Company Size:** 54% Mid-Market, 31% Enterprise #### What Are Pega Sales Automation's Pros and Cons? **Pros:** - Features (2 reviews) - Automation (1 reviews) - Automation Focus (1 reviews) - Ease of Use (1 reviews) - Process Management (1 reviews) **Cons:** - Integration Issues (1 reviews) - Navigation Difficulty (1 reviews) - Not User-Friendly (1 reviews) - Poor Interface Design (1 reviews) ### What Do G2 Reviewers Say About Pega Sales Automation? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **out-of-the-box templates** of Pega Sales Automation, facilitating easy process automation tailored to business needs. - Users value the **out-of-the-box automation templates** in Pega Sales Automation for streamlining processes efficiently. - Users value the **out-of-the-box automation templates** in Pega Sales Automation for tailoring processes to business needs. - Users benefit from the **ease of use** of Pega Sales Automation, thanks to intuitive, built-in templates for automation. - Users value the **out-of-the-box templates** for easily automating processes tailored to business needs. **Cons:** - Users often find **integration issues** with other APIs, complicating their workflow and functionality within Pega Sales Automation. - Users find the **navigation difficulty** in Pega Sales Automation frustrating due to its outdated and unappealing interface. - The outdated user interface makes Pega Sales Automation **not user-friendly** , complicating navigation and the overall experience. - Users find the **poor interface design** of Pega Sales Automation detracts from user-friendliness and ease of navigation. #### What Are Recent G2 Reviews of Pega Sales Automation? **"[Easy to use and customize](https://www.g2.com/survey_responses/pega-sales-automation-review-8709085)"** **Rating:** 4.5/5.0 stars *— Max L.* [Read full review](https://www.g2.com/survey_responses/pega-sales-automation-review-8709085) --- **"[Great way to automate your Market](https://www.g2.com/survey_responses/pega-sales-automation-review-8999492)"** **Rating:** 5.0/5.0 stars *— Anudeep N.* [Read full review](https://www.g2.com/survey_responses/pega-sales-automation-review-8999492) --- #### What Are G2 Users Discussing About Pega Sales Automation? - [What is Pega Sales Automation used for?](https://www.g2.com/discussions/what-is-pega-sales-automation-used-for) ### 22. [Pepsales AI](https://www.g2.com/products/pepsales-ai/reviews) Pepsales is the AI platform of choice for B2B sales teams looking to shorten sales cycles, improve deal qualification, and consistently hit revenue targets. Powered by real-time conversation intelligence, Pepsales gives sales leaders and account executives the insights and guidance they need to close more deals, faster. By analyzing calls, meetings, and prospect conversations across Zoom, Google Meet, and Microsoft Teams, Pepsales delivers live coaching, qualification scorecards, and AI-driven action items, so every rep runs a winning sales process. It seamlessly integrates with CRMs like Salesforce, HubSpot, Zoho, and Pipedrive, automatically syncing summaries, insights, and next steps to keep your pipeline moving. Whether you're scaling MEDDPICC, BANT, or any other sales methodology, Pepsales helps you implement it at scale with consistency. Top Sales teams at companies like Spyne, Rocketium, Spotdraft, and Hubilo trust Pepsales to turn conversations into conversions and sales data into strategy. To learn more, visit www.pepsales.ai **Average Rating:** 4.7/5.0 **Total Reviews:** 6 **How Do G2 Users Rate Pepsales AI?** - **Ease of Use:** 8.9/10 (Category avg: 9.2/10) - **Knowledge Base:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Pepsales AI?** - **Seller:** [Pepsales AI](https://www.g2.com/sellers/pepsales-ai) - **Year Founded:** 2023 - **HQ Location:** San Francisco, US - **LinkedIn® Page:** https://www.linkedin.com/company/pep-sales/ (53 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 83% Small-Business, 17% Mid-Market #### What Are Pepsales AI's Pros and Cons? **Pros:** - Time-saving (3 reviews) - Accuracy (2 reviews) - Efficiency (2 reviews) - Insights (2 reviews) - Action Items (1 reviews) ### What Do G2 Reviewers Say About Pepsales AI? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **time-saving benefits** of Pepsales AI, streamlining discovery calls and enhancing coaching efficiency. - Users value the **accuracy** of Pepsales AI, which enhances insights and streamlines the discovery and qualification process. - Users value the **efficiency** of Pepsales AI, achieving smarter calls and faster coaching that saves time. - Users highlight **real-time insights and deal scoring** from Pepsales AI, enhancing discovery calls and coaching efficiency. - Users value the **Blockers feature** for its ability to identify problems early, facilitating quicker demos and more efficient sales. #### What Are Recent G2 Reviews of Pepsales AI? **"[A great asset for anyone in sales](https://www.g2.com/survey_responses/pepsales-ai-review-11169130)"** **Rating:** 5.0/5.0 stars *— Ritik R.* [Read full review](https://www.g2.com/survey_responses/pepsales-ai-review-11169130) --- **"[A must have for modern sales teams](https://www.g2.com/survey_responses/pepsales-ai-review-11370536)"** **Rating:** 5.0/5.0 stars *— Dinesh G.* [Read full review](https://www.g2.com/survey_responses/pepsales-ai-review-11370536) --- ### 23. [Regal](https://www.g2.com/products/regal/reviews) Regal helps businesses transform their customer experience with AI Agents. Regal helps businesses build, improve and manage AI Agents for CX. We're the only voice AI platform that treats conversations as part of your customer journey, not a separate channel. We have deep contact center experience, tools that let any team build complex AI Agents for CX, and a track record of improving customer lifetime value. For instance, our Unified Customer Profile allows businesses to understand real-time customer intent signals and automatically tailors multi-touch inbound and outbound interactions with a blend of AI Agents and your human agents. Regal supports over 200 leading brands including Toyota, Google, Kin Insurance, Ro, and Coursera. Regal is based in NYC and is backed by $83M from leading investors including Emergence Capital, Founder Collective and Homebrew. **Average Rating:** 4.7/5.0 **Total Reviews:** 45 **How Do G2 Users Rate Regal?** - **Ease of Use:** 9.0/10 (Category avg: 9.2/10) - **Knowledge Base:** 1.7/10 (Category avg: 8.8/10) - **Leaderboard:** 8.3/10 (Category avg: 8.8/10) - **Playbook Creation:** 3.3/10 (Category avg: 8.5/10) **Who Is the Company Behind Regal?** - **Seller:** [Regal Voice](https://www.g2.com/sellers/regal-voice) - **Year Founded:** 2020 - **HQ Location:** New York, US - **LinkedIn® Page:** https://www.linkedin.com/company/regal-io/ (130 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Insurance, Hospital & Health Care - **Company Size:** 76% Mid-Market, 20% Small-Business #### What Are Regal's Pros and Cons? **Pros:** - Helpful (16 reviews) - Features (14 reviews) - Ease of Use (12 reviews) - Efficiency (12 reviews) - Automation (11 reviews) **Cons:** - Learning Curve (5 reviews) - Inadequate Reporting (4 reviews) - Limited Features (4 reviews) - Complexity (3 reviews) - Missing Features (3 reviews) ### What Do G2 Reviewers Say About Regal? *AI-generated summary from verified user reviews* **Pros:** - Users commend Regal.ai for its **exceptional support and professionalism** , enhancing outreach and optimizing processes effectively. - Users appreciate the **user-friendly interface and powerful features** of Regal.ai, enhancing productivity and simplifying communications. - Users appreciate the **user-friendly interface** of Regal.ai, making call center operations smooth and efficient. - Users commend **Regal.ai's efficiency** , enhancing outreach, productivity, and conversion rates within their teams. - Users praise Regal.ai for its **efficient automation** features that simplify communication and enhance team workflows. **Cons:** - Users find the **learning curve steep** , as navigating the platform and report creation can be overwhelming. - Users find **inadequate reporting** challenging, as it complicates the creation and management of necessary reports. - Users note the **limited features** in Regal.ai compared to established products, needing more essential functionalities. - Users find the **complexity of implementation** with Regal.ai challenging, often prolonging the setup process. - Users note the **missing features** in Regal.ai, citing delays in rollout and inadequate real-time data capabilities. #### What Are Recent G2 Reviews of Regal? **"[Effortless Automation and Outstanding Support](https://www.g2.com/survey_responses/regal-review-12064580)"** **Rating:** 5.0/5.0 stars *— Sudeep P.* [Read full review](https://www.g2.com/survey_responses/regal-review-12064580) --- **"[Knowledgeable Experts and a Human Touch](https://www.g2.com/survey_responses/regal-review-13060961)"** **Rating:** 5.0/5.0 stars *— Vince F.* [Read full review](https://www.g2.com/survey_responses/regal-review-13060961) --- ### 24. [Sales Interaction Agent](https://www.g2.com/products/sales-interaction-agent/reviews) Q for Sales gives revenue teams real-time guidance to eliminate guesswork, accelerate workflows, and win more deals. With the help of Q for Sales, you can capture notes, analyze sales conversations, and understand what motivates buyers to boost seller engagement and effectively coach your team from the customer’s perspective. Built with the entire revenue team in mind. From real-time insights to Voice of the Customer and buyer analytics, Q surfaces actionable insights for every member of the revenue team. Validate messaging, surface the moments that matter, share important meeting clips across teams, and enable your reps to meet buyers in the moment—with better understanding across every meeting and deal. Q for Sales Includes: Q Real-Time: AI-Powered Notetaking and Meeting Insights for Zoom, Teams, & WebEx Meeting Insights: Auto-surface key moments and action items. Analyze buyer sentiment and engagement to identify the topics, content, and moments that matter most to your customer. Deal Insights: Understand the sentiment and engagement of all stakeholders, identify what is needed to move deals forward and accelerate sales execution. Analytics: Voice of customer insights based on verbal, tonal, and visual signals to validate messaging and methodology, identify market trends, gauge confidence, and better understand your buyer. Improve: Micro-Coaching and Seller EQ to inform Reps on their performance, surface coachable moments, and improve conversation skills and empathy based on buyer reactions. Team EQ: Realize the value of training and enablement. Identify lapses in empathy, hesitations, and coachable moments across your team. Track improvement and correlate training to real business outcomes. Sharing: Quickly create and share meeting clips and playlists based on your selection or save time with AI-generated key moments. Sales Coaching: Surface coachable moments based on buyer confusion and concern while gaining new metrics around Rep performance. Realize the value of training and enablement. Team Selling: Get the right people involved in every deal and streamline handoffs. Comment and collaborate directly within the context of specific meetings and deals. Access Controls: Complete or controlled access to Meeting Insights, Deal Insights, and Analytics based on your unique permissions. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Sales Interaction Agent?** - **Ease of Use:** 7.5/10 (Category avg: 9.2/10) - **Knowledge Base:** 10.0/10 (Category avg: 8.8/10) - **Leaderboard:** 10.0/10 (Category avg: 8.8/10) - **Playbook Creation:** 10.0/10 (Category avg: 8.5/10) **Who Is the Company Behind Sales Interaction Agent?** - **Seller:** [Uniphore](https://www.g2.com/sellers/uniphore) - **Year Founded:** 2008 - **HQ Location:** Palo Alto , US - **Twitter:** @uniphore (2,302 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/uniphore (875 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are Recent G2 Reviews of Sales Interaction Agent? **"[Helps understand seller performance and areas to improve on](https://www.g2.com/survey_responses/sales-interaction-agent-review-8373005)"** **Rating:** 5.0/5.0 stars *— Dennis D.* [Read full review](https://www.g2.com/survey_responses/sales-interaction-agent-review-8373005) --- **"[Unleashing Sales Potential: How Q at Lunavi Transforms Teams, Drives Results, and Saves Time](https://www.g2.com/survey_responses/sales-interaction-agent-review-8326296)"** **Rating:** 5.0/5.0 stars *— Georgia S.* [Read full review](https://www.g2.com/survey_responses/sales-interaction-agent-review-8326296) --- ### 25. [Skylar](https://www.g2.com/products/skylar/reviews) We let your sales team practice with AI clients that act just like yours. No risk, all reward. Leading sales teams use Skylar to ensure they're ready for every call. Think of it like this: Great actors rehearse. Star athletes watch game tapes. Now your team can do the same. With Skylar, your reps practice key scenarios, get instant feedback, and learn from top performers. Managers save time by getting summaries so they focus on what matters most. **Average Rating:** 4.8/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Skylar?** - **Ease of Use:** 10.0/10 (Category avg: 9.2/10) - **Knowledge Base:** 10.0/10 (Category avg: 8.8/10) - **Leaderboard:** 10.0/10 (Category avg: 8.8/10) - **Playbook Creation:** 5.0/10 (Category avg: 8.5/10) **Who Is the Company Behind Skylar?** - **Seller:** [Skylar](https://www.g2.com/sellers/skylar) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/getskylar (4 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Skylar's Pros and Cons? **Pros:** - Ease of Use (1 reviews) - Engagement (1 reviews) - Feedback Management (1 reviews) - Helpful (1 reviews) **Cons:** - Expensive (1 reviews) ### What Do G2 Reviewers Say About Skylar? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **realistic role-playing scenarios** of Skylar, enhancing practice and personalized feedback in training. - Users love the **realistic role-playing scenarios** in Skylar, enhancing practice with personalized feedback and adaptive training. - Users love the **personalized feedback** from Skylar, which enhances training with realistic role-playing and tailored insights. - Users appreciate the **realistic role-playing scenarios** in Skylar, enhancing their training experience with personalized feedback. **Cons:** - Users find the **expensive pricing model** limiting, wishing for more flexible options to avoid high costs. #### What Are Recent G2 Reviews of Skylar? **"[Brilliant & Effective Skill Development Tool](https://www.g2.com/survey_responses/skylar-review-12730437)"** **Rating:** 4.5/5.0 stars *— Dave F.* [Read full review](https://www.g2.com/survey_responses/skylar-review-12730437) --- **"[Transformative Tool for Effective Sales Training](https://www.g2.com/survey_responses/skylar-review-10447239)"** **Rating:** 5.0/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/skylar-review-10447239) --- ## What Is Sales Coaching Software? [Sales Acceleration Software](https://www.g2.com/categories/sales-acceleration) ## What Software Categories Are Similar to Sales Coaching Software? - [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management) - [Sales Analytics Software](https://www.g2.com/categories/sales-analytics) - [Sales Training and Onboarding Software](https://www.g2.com/categories/sales-training-and-onboarding) - [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant) - [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) - [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) - [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i) --- ## How Do You Choose the Right Sales Coaching Software? ### What You Should Know About Sales Coaching Software ### What is Sales Coaching Software? A sales coaching software allows executive sales teams to analyze sales calls and identify proactive ways to improve both general sales tactics and the overall relationship with a particular client. This software allows users to improve their technique with two main features: call audio recordings and call video recordings.  Call audio recordings generally come with call transcriptions that allow users to identify critical talking points they brought up during a call or points they missed. This allows sales representatives to identify what talking points were effective. Video recordings can be equally effective as it can allow sales representatives to analyze their body language or general cadence as they pitch to potential clients. Used together, both video recordings and audio recordings allow sales representatives to consistently refine their technique and see success through more effective sales pitches. #### What Types of Sales Coaching Software Exist? **Standalone sales coaching software** Standalone sales coaching software is often a point solution that is intended specifically for the use case of sales coaching. These solutions often come with video coaching, audio recording, and call transcription features but not much else. **All-encompassing sales solutions** Some sales coaching software are packaged as modules as a feature of a larger sales acceleration solution. These all-encompassing solutions generally have features for sales enablement, sales engagement, sales training and onboarding, email tracking, and any additional features that can accelerate sales. ### What are the Common Features of Sales Coaching Software? The following are some core features within sales coaching software: **Sales pipeline:** A core feature of most sales coaching software is sales pipeline features. Sales pipeline features allow users to see all sales deals that are currently in the pipeline. If a sales representative sees a deal in the pipeline they may go back to past conversations with that customer or prospect and identify what matters the most to the customer as well as the most obvious pain points. This makes conversations much more effective with customers. **Video coaching:** Video coaching features allow users to coach sales representatives by assigning them video assessments. Video assessments prompt sales representatives to record themselves on video while they perform a mock pitch. After recording themselves, sales representatives send the video over to their managers to be assessed. Video coaching features provide managers with an easy way to score the sales representative’s pitch and provide feedback. **Machine scoring:** Machine scoring is an artificial intelligence (AI) embedded feature that automatically scores the overall performance of a sales call or video coaching assessment. Machine scoring features automatically transcribe a sales call and identify if key topics were covered, or if the speaking rate was good, and that all emotions exhibited were positive throughout a call. **Sales call library:** Sales coaching solutions generally provide a library or repository of past recorded sales calls. By having access to a wide range of past sales calls, new sales representatives easily access calls that were successful and use them to improve their overall sales pitches. **Conversation intelligence (CI):** CI features are almost always found in a sales coaching solution. CI records, transcribes, and analyzes sales calls. By analyzing sales calls, it identifies keywords and topics of conversation so users can quickly jump to those points in the recorded sales calls and further derive valuable insights. Other Features of Sales Coaching Software: [Coaching Card Capabilities](https://www.g2.com/categories/sales-coaching/f/coaching-card), [Competition Capabilities](https://www.g2.com/categories/sales-coaching/f/competition), [Playbook Creation Capabilities](https://www.g2.com/categories/sales-coaching/f/playbook-creation) ### What are the Benefits of Sales Coaching Software? **Increase sales revenue:** One of the main goals of deploying sales coaching software is to increase overall sales revenue. By analyzing past calls and identifying what worked and what didn’t, sales representatives can refine their sales tactics and strategies. This improves the overall success of future sales calls and potentially increases overall sales revenue. **Onboarding:** Sales coaching software makes onboarding more efficient for new sales representatives. Sales coaching software provides a repository of recorded sales calls that new sales representatives can take a look at during their onboarding process. By looking through these recorded sales calls, new sales representatives see how seasoned sales representatives at a company pitch the product and, which tactics were the most effective. This reduces onboarding time for new sales representatives and increases the chances of their first few calls being more successful. **Consistent messaging:** Sales coaching software helps to establish consistent messaging across all sales calls. One of the key ways to improve sales strategies is to establish a common message across all sales calls. This common message allows all sales representatives to pitch the product they are selling with consistent brand messaging that has been proven to be successful in the past. Having a consistent message also allows sales representatives to come prepared for every sales pitch without having to change up messaging every single time. ### Who Uses Sales Coaching Software? Sales coaching software helps unify sales managers or top sellers with the sales representatives who are still perfecting their craft: **Sales managers:** For managers or team leads, sales coaching software offers timely insights and metrics to shape feedback for specific employees and the team as a whole. With instructor-led training, managers provide the necessary feedback to strengthen team performance and see improved customer satisfaction and revenue growth. **Sales representatives:** For the general sales team, ongoing sales training is the ideal way to improve confidence and technique en route to hitting sales goals and collecting higher commissions. With features such as voice transcription and recorded sales calls, sales representatives can review their sales pitches and continuously improve their sales techniques. #### Software Related to Sales Coaching Software A well-oiled sales floor often involves several solutions built around sales training, performance measurement, and timely assistance. This is in addition to basics like CRM software. Below are some examples of software that supplement sales coaching software at one or more points in the journey: [Sales training and onboarding software](https://www.g2.com/categories/sales-training-and-onboarding) **:** Sales training and onboarding software is designed for the education and ramping of new hires. These involve components, such as product or brand messaging, sales call scripts, and virtual role playing, that help sales representatives get comfortable selling a particular offering. Though there will inevitably be pain points and opportunities for coaching, these learning applications can get new hires up to speed and prepared to hit the floor running. [Sales analytics software](https://www.g2.com/categories/sales-analytics) **:** Sales analytics software provides an up-to-date perspective on sales goals, general efficiency, and other aspects of the business process. The dashboards that are assembled in these programs are valuable for managers to gauge the health of the operation and adjust the strategy or staffing as necessary. Dashboards are also displayed on sales floors to give the entire team an updated view of their critical numbers so they know where they stand, when or where to improve, and when to celebrate. [Sales enablement software](https://www.g2.com/categories/sales-enablement) **:** Marketing collateral is an important tool for any salesperson. Sales enablement software gives salespeople easy access to playbooks, product descriptions, and scripts so they can study and practice their sales techniques around this company knowledge. These tools are also useful during sales meetings or pitches with customers to help present the most valuable information and bolster product knowledge during critical moments. ### Challenges with Sales Coaching Software **Time spent on building playbooks:** One of the major features that get included with most sales coaching software is the ability to create sales playbooks. This allows users to create a step-by-step process for pitching to a client. A potential pitfall is creating too many playbooks which makes it very easy to become disorganized and buried under overdue tasks and activities. Every pitch does not need a fully fleshed-out playbook which may take up a lot of a sales representatives’ time. **Protecting buyer privacy:** A lot of sales coaching solutions offer video recording, which allows users to record every sales call with a potential buyer. This may feel invasive to the client, especially if they don’t know they’re being recorded. The wise thing to do is choose a solution that allows users to clearly state that the buyer is being recorded so they are aware of the situation and can opt out of the call.  ### Which Companies Should Buy Sales Coaching Software? **Companies that have enterprise sales teams:** The most common use case for sales coaching software is for companies that have enterprise sales teams. Enterprise sales teams generally sell over video calls or audio conference calls, as a part of a long sales cycle. This sales cycle can take anywhere from one month to a whole year. Sales coaching software can help these teams constantly refine their sales technique as they analyze their cadence over sales calls. ### How to Buy Sales Coaching Software #### Requirements Gathering (RFI/RFP) for Sales Coaching Software While there aren’t necessarily stark differences between any two sales coaching software, some offerings do provide more or less functionality, and some software are geared towards certain industries. Buyers can narrow down their choices to choose the software that best suits their needs.  #### Compare Sales Coaching Software Products **Create a long list** Long lists are created by eliminating software options that do not provide critical functionality. To make a long list for a sales coaching software, a buyer should look at the following functionalities and deem which products provide the necessary functionality: - Video recordings - Audio recordings - Machine scoring - Sales pipeline tracking - Call transcriptions - Sales onboarding and training - Sales playbook creation - Manager review scorecards - Sales rep gamification and leaderboards - Sales coaching knowledgebase **Create a short list** Once a buyer has narrowed down their list from the following functionality above, it’s then important to get even more specific requirements. For example, some sales coaching software are intended for financial or high tech sales, while others are for insurance sales, travel sales, etc. If the company is in a very specific vertical, the buyer must look for a solution that caters to their specific needs.  **Conduct demos** Demos are one of the most important stages in the buying journey. This allows a buyer to sit through an actual product demo and see if the product matches all of the requirements. To make sure the demo runs smoothly, buyers must ensure that the vendor has all of their requirements beforehand so they can showcase their features properly. Some of the critical features that should be showcased in a product demo include video recording, call transcriptions, and audio recording, as these are the cornerstones of any sales coaching software #### Selection of Sales Coaching Software **Choose a selection team** It’s essential to have input from the end users of the software before making any purchasing decisions. Businesses must create a small selection team for sales coaching software. It’s important to get input from sales managers as team leads understand what’s critical for the training of the sales representatives they manage. It’s also important for a few sales representatives to demo some potential products and get their input on what features they like or what they need to improve their selling skills. This will allow a conversation where people can voice their concerns and conclude on the software that best fits the team’s needs. **Negotiation** When it comes down to the negotiation stage it’s important to consider implementation and training costs. Once a buyer ensures that all other requirements are met, the last stage is ensuring that workers are properly trained on the new software. This should be included in the price of the software, especially if it’s a recurring revenue cost.  **Final decision** After the negotiation stage is conducted, the final decision requires buy-in from everyone on the selection team. It’s important to get everyone on the same page to ensure that all requirements are met and the final decision is supported by everyone involved. ### What Does Sales Coaching Software Cost? There are a few factors to note when it comes to the cost of sales coaching software. The pricing of sales coaching software is generally run on a software as a service (SaaS) model. This means that the software is a subscription, and businesses must pay a monthly fee to use it. Pricing also depends on the number of seats being purchased. This is generally dictated by the number of sales representatives that have their login and account on the software. The more seats purchased, the higher the price will be every month. The price of a sales coaching software varies heavily depending on if it is a standalone product that focuses only on sales coaching versus a product that offers sales coaching features as a part of a larger sales enablement solution.  **Standalone sales coaching solution pricing:** Since these are point solutions they are often cheaper than all-encompassing sales solutions. Generally, the price of a standalone solution is anywhere from $300-$2,000 a month depending on the number of seats purchased. **All-in-one sales coaching solution pricing:** As stated previously, some sales coaching software are packaged as modules as a feature of a larger sales acceleration solution. These solutions can cost anywhere from $800-$5,000 a month depending on the number of seats needed.  #### Return on Investment (ROI) Businesses that implement sales coaching software generally see a return on their investment within a year. After a year. Below is the breakdown of the estimated time to ROI according to our review data on G2 as of December 4, 2020: - 41% of buyers see an ROI in 6 months or less - 31% of buyers see an ROI in 7-12 months - 17% of buyers see an ROI in 13-24 months - 11% of all other buyers see an ROI from 24 months onwards