Jamie C.
JC
Americas Manager of Enterprise Programs and Initiatives
"Stellar Partnership and Streamlined Sales Processes"
5/5
What do you like best about Backstory?

I value People.ai's stellar customer success team. The CSEs truly integrate into the customer's organization and culture, which drives stronger alignment and influences the product roadmap in meaningful ways. I appreciate the true joint partnerships they create rather than transactional relationships. The experience of rolling out PeopleGlass was almost seamless, layering on top of our CRM. We helped co-create our forecasting module, and the partnership was incredible. Soon, People.ai will integrate into our internal AI assistant that the entire organization will use, not just sales. I recommend People.ai highly and am a big advocate. Review collected by and hosted on G2.com.

What do you dislike about Backstory?

I do not have anything negative to say about People.ai. We are looking forward to seeing them to continue to grow and scale! Review collected by and hosted on G2.com.

Response from Stephanie Madsen of Backstory

Thank you so much for this thoughtful review and for being such a strong partner and advocate, Jamie! We’re thrilled to hear that your experience with our Customer Success team has been positive and truly collaborative. We truly value your partnership and the insights you share, as they help shape our roadmap.

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