I really appreciate Dynamics 365 Sales for the feedback it provides on customer needs and product limitations. It's great for tracking sales records, forecasting future business, and the insights it provides into product feature enhancement and discovery are excellent. The way it helps me measure if we're moving in the right direction and solving the right problems is invaluable. I also like how it allows for comparisons of past data and understanding of the whole value of the sale. Review collected by and hosted on G2.com.

I find the UX a little bit complicated, especially since I'm more into product management rather than sales. There should be more filter options to review data from a product manager's perspective. The options could definitely be less complicated and more user-friendly. It feels like there's a repetition of features, such as "My open opportunities," "closed opportunities," and so on, which could be improved by having a single tab with a dropdown filter. This would make it less complicated and more approachable for new users. Bringing in more filters, and allowing more than one value for each field in the search options, could really enhance product discovery. Review collected by and hosted on G2.com.