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Best Restaurant Management Software

Neya Kumaresan
NK
Researched and written by Neya Kumaresan

Restaurant management software helps restaurant owners and managers run a restaurant end to end. These tools are used by restaurant employees to keep track of inventory, payroll, orders, and analytics. Managers and owners can use these tools to compare business practices at multiple locations, ease the onboarding process for new employees, and track employee effectiveness. The best restaurant management tools provide a wide range of features for either niche restaurant types or restaurants as a whole.

There is crossover between restaurant management software and point of sale (POS) systems. However, while restaurant management tools include POS features, they also include a variety of other features to help run a restaurant. Visit the restaurant POS category for tools that primarily perform POS functionality.

To qualify for inclusion in the Restaurant Management category, a product must:

Provide at least four of the following features: inventory management, POS, employee management, accounting, order management, reservations, or payroll
Help run both the front and back of house while providing back-office support
Be designed specifically for restaurants or the foodservice industry
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Featured Restaurant Management Software At A Glance

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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210 Listings in Restaurant Management Available
(282)4.7 out of 5
2nd Easiest To Use in Restaurant Management software
Save to My Lists
Entry Level Price:Starting at $50.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Restaurant POS software that simplifies billing, menu, inventory, and order management, tailored from single outlets to large outlet chains alike. Today, it drives operations for 1,00,000+ outlets, ma

    Users
    No information available
    Industries
    • Restaurants
    • Food & Beverages
    Market Segment
    • 40% Small-Business
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Petpooja Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    73
    Ease of Use
    71
    Billing
    42
    Inventory Management
    42
    Features
    36
    Cons
    Inventory Management
    20
    Slow Performance
    15
    Delayed Updates
    8
    Pricing Issues
    7
    Expensive
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Petpooja features and usability ratings that predict user satisfaction
    8.3
    Interoperability
    Average: 8.4
    8.5
    Reporting
    Average: 8.9
    9.4
    Ease of Use
    Average: 9.0
    9.1
    Dashboard
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Petpooja
    Company Website
    Year Founded
    2011
    HQ Location
    Ahmedabad, Gujarat
    Twitter
    @Petpooja_POS
    376 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,466 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Restaurant POS software that simplifies billing, menu, inventory, and order management, tailored from single outlets to large outlet chains alike. Today, it drives operations for 1,00,000+ outlets, ma

Users
No information available
Industries
  • Restaurants
  • Food & Beverages
Market Segment
  • 40% Small-Business
  • 38% Mid-Market
Petpooja Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
73
Ease of Use
71
Billing
42
Inventory Management
42
Features
36
Cons
Inventory Management
20
Slow Performance
15
Delayed Updates
8
Pricing Issues
7
Expensive
6
Petpooja features and usability ratings that predict user satisfaction
8.3
Interoperability
Average: 8.4
8.5
Reporting
Average: 8.9
9.4
Ease of Use
Average: 9.0
9.1
Dashboard
Average: 8.9
Seller Details
Seller
Petpooja
Company Website
Year Founded
2011
HQ Location
Ahmedabad, Gujarat
Twitter
@Petpooja_POS
376 Twitter followers
LinkedIn® Page
www.linkedin.com
1,466 employees on LinkedIn®
(1,240)4.8 out of 5
1st Easiest To Use in Restaurant Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Restroworks(formerly known as Posist) is a leading cloud-based restaurant management software, providing a range restaurant solutions like the cloud-based POS system. Restroworks, a B4B company, dri

    Users
    • Manager
    • Restaurant Manager
    Industries
    • Restaurants
    • Food & Beverages
    Market Segment
    • 49% Small-Business
    • 46% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Restroworks Restaurant POS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    140
    Customer Support
    105
    Reporting
    91
    Features
    80
    Billing
    74
    Cons
    Poor Customer Support
    20
    Poor Support Access
    20
    Poor Support Service
    18
    Connection Issues
    16
    Connectivity Issues
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Restroworks Restaurant POS features and usability ratings that predict user satisfaction
    9.4
    Interoperability
    Average: 8.4
    9.5
    Reporting
    Average: 8.9
    9.6
    Ease of Use
    Average: 9.0
    9.5
    Dashboard
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    San Francisco, US
    LinkedIn® Page
    www.linkedin.com
    189 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Restroworks(formerly known as Posist) is a leading cloud-based restaurant management software, providing a range restaurant solutions like the cloud-based POS system. Restroworks, a B4B company, dri

Users
  • Manager
  • Restaurant Manager
Industries
  • Restaurants
  • Food & Beverages
Market Segment
  • 49% Small-Business
  • 46% Mid-Market
Restroworks Restaurant POS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
140
Customer Support
105
Reporting
91
Features
80
Billing
74
Cons
Poor Customer Support
20
Poor Support Access
20
Poor Support Service
18
Connection Issues
16
Connectivity Issues
15
Restroworks Restaurant POS features and usability ratings that predict user satisfaction
9.4
Interoperability
Average: 8.4
9.5
Reporting
Average: 8.9
9.6
Ease of Use
Average: 9.0
9.5
Dashboard
Average: 8.9
Seller Details
Year Founded
2012
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
189 employees on LinkedIn®

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(311)4.6 out of 5
Optimized for quick response
11th Easiest To Use in Restaurant Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Restaurant365 is a restaurant-specific, integrated restaurant management solution designed to streamline and optimize various aspects of restaurant operations. From financial management and accounting

    Users
    • Controller
    • Financial Controller
    Industries
    • Restaurants
    • Food & Beverages
    Market Segment
    • 73% Mid-Market
    • 14% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Restaurant365 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    64
    Features
    43
    Customer Support
    23
    Integrations
    23
    Inventory Management
    23
    Cons
    Learning Difficulty
    16
    Training Difficulty
    16
    Inadequate Reporting
    15
    Learning Curve
    15
    Missing Features
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Restaurant365 features and usability ratings that predict user satisfaction
    8.2
    Interoperability
    Average: 8.4
    8.4
    Reporting
    Average: 8.9
    8.4
    Ease of Use
    Average: 9.0
    8.0
    Dashboard
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2011
    HQ Location
    Irvine, CA
    Twitter
    @Restaurant_365
    1,814 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,895 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Restaurant365 is a restaurant-specific, integrated restaurant management solution designed to streamline and optimize various aspects of restaurant operations. From financial management and accounting

Users
  • Controller
  • Financial Controller
Industries
  • Restaurants
  • Food & Beverages
Market Segment
  • 73% Mid-Market
  • 14% Small-Business
Restaurant365 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
64
Features
43
Customer Support
23
Integrations
23
Inventory Management
23
Cons
Learning Difficulty
16
Training Difficulty
16
Inadequate Reporting
15
Learning Curve
15
Missing Features
15
Restaurant365 features and usability ratings that predict user satisfaction
8.2
Interoperability
Average: 8.4
8.4
Reporting
Average: 8.9
8.4
Ease of Use
Average: 9.0
8.0
Dashboard
Average: 8.9
Seller Details
Company Website
Year Founded
2011
HQ Location
Irvine, CA
Twitter
@Restaurant_365
1,814 Twitter followers
LinkedIn® Page
www.linkedin.com
3,895 employees on LinkedIn®
(282)4.4 out of 5
4th Easiest To Use in Restaurant Management software
Save to My Lists
Entry Level Price:$149.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OpenTable helps restaurants do what they do best—better. Whether restaurant owners want to fill more seats, run smoother shifts, build guest relationships, or earn more revenue, OpenTable has easy-to-

    Users
    • General Manager
    • Owner
    Industries
    • Restaurants
    • Hospitality
    Market Segment
    • 47% Small-Business
    • 46% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • OpenTable for Restaurants Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    76
    Reservation Management
    43
    Customer Support
    37
    Reservations Management
    36
    Integrations
    20
    Cons
    Expensive
    37
    Limited Customization
    17
    Integration Issues
    13
    High Fees
    11
    Scheduling Issues
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • OpenTable for Restaurants features and usability ratings that predict user satisfaction
    7.9
    Interoperability
    Average: 8.4
    8.8
    Reporting
    Average: 8.9
    8.8
    Ease of Use
    Average: 9.0
    9.0
    Dashboard
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1998
    HQ Location
    San Francisco, US
    Twitter
    @OpenTable
    52,036 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,122 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OpenTable helps restaurants do what they do best—better. Whether restaurant owners want to fill more seats, run smoother shifts, build guest relationships, or earn more revenue, OpenTable has easy-to-

Users
  • General Manager
  • Owner
Industries
  • Restaurants
  • Hospitality
Market Segment
  • 47% Small-Business
  • 46% Mid-Market
OpenTable for Restaurants Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
76
Reservation Management
43
Customer Support
37
Reservations Management
36
Integrations
20
Cons
Expensive
37
Limited Customization
17
Integration Issues
13
High Fees
11
Scheduling Issues
10
OpenTable for Restaurants features and usability ratings that predict user satisfaction
7.9
Interoperability
Average: 8.4
8.8
Reporting
Average: 8.9
8.8
Ease of Use
Average: 9.0
9.0
Dashboard
Average: 8.9
Seller Details
Company Website
Year Founded
1998
HQ Location
San Francisco, US
Twitter
@OpenTable
52,036 Twitter followers
LinkedIn® Page
www.linkedin.com
2,122 employees on LinkedIn®
(299)4.8 out of 5
Optimized for quick response
3rd Easiest To Use in Restaurant Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Owner.com is the all-in-one platform that independent restaurants use to power their digital presence. It gives the technology and marketing superpowers of major brands like Domino's, Chick Fil-A

    Users
    • Owner
    • CEO
    Industries
    • Restaurants
    • Food & Beverages
    Market Segment
    • 94% Small-Business
    • 3% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Owner.com Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    35
    Customer Satisfaction
    34
    Customer Support
    33
    Setup Ease
    22
    Online Ordering
    17
    Cons
    Expensive
    7
    Limited Customization
    6
    Not User-Friendly
    6
    Delivery Issues
    4
    POS Integration Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Owner.com features and usability ratings that predict user satisfaction
    8.9
    Interoperability
    Average: 8.4
    9.4
    Reporting
    Average: 8.9
    9.5
    Ease of Use
    Average: 9.0
    9.5
    Dashboard
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Owner.com
    Company Website
    Year Founded
    2018
    HQ Location
    Palo Alto, CA
    Twitter
    @owner
    3,224 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    223 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Owner.com is the all-in-one platform that independent restaurants use to power their digital presence. It gives the technology and marketing superpowers of major brands like Domino's, Chick Fil-A

Users
  • Owner
  • CEO
Industries
  • Restaurants
  • Food & Beverages
Market Segment
  • 94% Small-Business
  • 3% Mid-Market
Owner.com Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
35
Customer Satisfaction
34
Customer Support
33
Setup Ease
22
Online Ordering
17
Cons
Expensive
7
Limited Customization
6
Not User-Friendly
6
Delivery Issues
4
POS Integration Issues
4
Owner.com features and usability ratings that predict user satisfaction
8.9
Interoperability
Average: 8.4
9.4
Reporting
Average: 8.9
9.5
Ease of Use
Average: 9.0
9.5
Dashboard
Average: 8.9
Seller Details
Seller
Owner.com
Company Website
Year Founded
2018
HQ Location
Palo Alto, CA
Twitter
@owner
3,224 Twitter followers
LinkedIn® Page
www.linkedin.com
223 employees on LinkedIn®
(50)4.7 out of 5
5th Easiest To Use in Restaurant Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SpotHopper is the leading AI-powered marketing and growth platform used by over 18,000 restaurants restaurants across the U.S. and Canada. We combine the functionality of a website builder, marketing

    Users
    • Owner
    Industries
    • Restaurants
    • Food & Beverages
    Market Segment
    • 74% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SpotHopper Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Helpful
    2
    Integrations
    2
    Intuitive
    2
    Easy Navigation
    1
    Cons
    Inventory Management
    1
    Menu Management
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SpotHopper features and usability ratings that predict user satisfaction
    8.2
    Interoperability
    Average: 8.4
    7.8
    Reporting
    Average: 8.9
    9.0
    Ease of Use
    Average: 9.0
    8.2
    Dashboard
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    Milwaukee, US
    LinkedIn® Page
    www.linkedin.com
    710 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SpotHopper is the leading AI-powered marketing and growth platform used by over 18,000 restaurants restaurants across the U.S. and Canada. We combine the functionality of a website builder, marketing

Users
  • Owner
Industries
  • Restaurants
  • Food & Beverages
Market Segment
  • 74% Small-Business
  • 24% Mid-Market
SpotHopper Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Helpful
2
Integrations
2
Intuitive
2
Easy Navigation
1
Cons
Inventory Management
1
Menu Management
1
SpotHopper features and usability ratings that predict user satisfaction
8.2
Interoperability
Average: 8.4
7.8
Reporting
Average: 8.9
9.0
Ease of Use
Average: 9.0
8.2
Dashboard
Average: 8.9
Seller Details
Year Founded
2015
HQ Location
Milwaukee, US
LinkedIn® Page
www.linkedin.com
710 employees on LinkedIn®
(1,158)4.6 out of 5
10th Easiest To Use in Restaurant Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Square Point of Sale is a powerful, flexible POS system built for every kind of business—from restaurants and retailers to salons and professional services. With Square POS, you can manage your ent

    Users
    • Owner
    • Business Owner
    Industries
    • Retail
    • Food & Beverages
    Market Segment
    • 90% Small-Business
    • 7% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Square Point of Sale is a payment processing system that allows businesses to accept payments from customers and manage their inventory.
    • Users like the simplicity and user-friendliness of the system, its portability, the ability to accept various payment methods including Apple Pay and Google Pay, and the convenience of tracking sales and managing inventory.
    • Reviewers experienced confusion on how to withdraw funds, limitations in customization options, lack of real-time phone support, high processing fees, and difficulties with the built-in reporting system.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Square Point of Sale Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    98
    Payment Processing
    44
    Features
    37
    Invoicing
    30
    Simple
    30
    Cons
    High Fees
    21
    Limited Features
    16
    Expensive
    15
    Limited Customization
    14
    Payment Issues
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Square Point of Sale features and usability ratings that predict user satisfaction
    8.9
    Interoperability
    Average: 8.4
    8.9
    Reporting
    Average: 8.9
    9.4
    Ease of Use
    Average: 9.0
    9.1
    Dashboard
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Block
    Company Website
    Year Founded
    2009
    HQ Location
    Oakland, California
    Twitter
    @Square
    308,385 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12,948 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Square Point of Sale is a powerful, flexible POS system built for every kind of business—from restaurants and retailers to salons and professional services. With Square POS, you can manage your ent

Users
  • Owner
  • Business Owner
Industries
  • Retail
  • Food & Beverages
Market Segment
  • 90% Small-Business
  • 7% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Square Point of Sale is a payment processing system that allows businesses to accept payments from customers and manage their inventory.
  • Users like the simplicity and user-friendliness of the system, its portability, the ability to accept various payment methods including Apple Pay and Google Pay, and the convenience of tracking sales and managing inventory.
  • Reviewers experienced confusion on how to withdraw funds, limitations in customization options, lack of real-time phone support, high processing fees, and difficulties with the built-in reporting system.
Square Point of Sale Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
98
Payment Processing
44
Features
37
Invoicing
30
Simple
30
Cons
High Fees
21
Limited Features
16
Expensive
15
Limited Customization
14
Payment Issues
12
Square Point of Sale features and usability ratings that predict user satisfaction
8.9
Interoperability
Average: 8.4
8.9
Reporting
Average: 8.9
9.4
Ease of Use
Average: 9.0
9.1
Dashboard
Average: 8.9
Seller Details
Seller
Block
Company Website
Year Founded
2009
HQ Location
Oakland, California
Twitter
@Square
308,385 Twitter followers
LinkedIn® Page
www.linkedin.com
12,948 employees on LinkedIn®
(329)4.2 out of 5
Optimized for quick response
12th Easiest To Use in Restaurant Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Toast is an all-in-one restaurant point of sale and management system that helps restaurants improve operations, increase sales, manage efficient teams and create a better guest experience. From handh

    Users
    • Owner
    • General Manager
    Industries
    • Restaurants
    • Food & Beverages
    Market Segment
    • 66% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Toast POS is a restaurant-specific platform designed for managing front-of-house and back-of-house operations, including order taking, payment processing, online and in-restaurant flow management, real-time menu updating, and data tracking.
    • Reviewers like the ease of use of Toast POS, its user-friendly interface, the simplicity of processing credit card transactions, the detailed reporting system, and the all-in-one service it provides for restaurant management.
    • Users reported issues with internet connectivity dependency, problems with connection drops during movement, difficulties in finding specific reports, high costs including monthly subscriptions and hardware fees, and occasional lags or freezes during busy times.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Toast Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    53
    Features
    23
    Intuitive
    21
    Helpful
    19
    Comprehensive Features
    17
    Cons
    Poor Customer Support
    22
    Poor Support Access
    15
    Expensive
    13
    Integration Issues
    10
    Payment Issues
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Toast features and usability ratings that predict user satisfaction
    8.3
    Interoperability
    Average: 8.4
    8.5
    Reporting
    Average: 8.9
    8.9
    Ease of Use
    Average: 9.0
    9.0
    Dashboard
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Toast
    Company Website
    Year Founded
    2011
    HQ Location
    Boston, MA
    Twitter
    @ToastTab
    10,042 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7,252 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Toast is an all-in-one restaurant point of sale and management system that helps restaurants improve operations, increase sales, manage efficient teams and create a better guest experience. From handh

Users
  • Owner
  • General Manager
Industries
  • Restaurants
  • Food & Beverages
Market Segment
  • 66% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Toast POS is a restaurant-specific platform designed for managing front-of-house and back-of-house operations, including order taking, payment processing, online and in-restaurant flow management, real-time menu updating, and data tracking.
  • Reviewers like the ease of use of Toast POS, its user-friendly interface, the simplicity of processing credit card transactions, the detailed reporting system, and the all-in-one service it provides for restaurant management.
  • Users reported issues with internet connectivity dependency, problems with connection drops during movement, difficulties in finding specific reports, high costs including monthly subscriptions and hardware fees, and occasional lags or freezes during busy times.
Toast Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
53
Features
23
Intuitive
21
Helpful
19
Comprehensive Features
17
Cons
Poor Customer Support
22
Poor Support Access
15
Expensive
13
Integration Issues
10
Payment Issues
9
Toast features and usability ratings that predict user satisfaction
8.3
Interoperability
Average: 8.4
8.5
Reporting
Average: 8.9
8.9
Ease of Use
Average: 9.0
9.0
Dashboard
Average: 8.9
Seller Details
Seller
Toast
Company Website
Year Founded
2011
HQ Location
Boston, MA
Twitter
@ToastTab
10,042 Twitter followers
LinkedIn® Page
www.linkedin.com
7,252 employees on LinkedIn®
(3,410)4.6 out of 5
6th Easiest To Use in Restaurant Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational effi

    Users
    • Owner
    • Manager
    Industries
    • Construction
    • Retail
    Market Segment
    • 83% Small-Business
    • 13% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Connecteam is a platform designed to facilitate communication, task assignment, and scheduling among team members, with additional features for time tracking and payroll management.
    • Users frequently mention the user-friendly design, robust functionality, and the convenience of having multiple features in one platform, such as chat, task assignment, scheduling, and time tracking.
    • Reviewers mentioned some limitations such as the need for more customization options, issues with agent adoption, challenges with the mobile interface, and difficulties in navigating certain features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Connecteam Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2,305
    Features
    1,266
    Scheduling
    1,180
    Intuitive
    955
    Communication
    947
    Cons
    Missing Features
    656
    Limited Features
    586
    Scheduling Issues
    446
    Improvement Needed
    363
    Not User-Friendly
    341
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Connecteam features and usability ratings that predict user satisfaction
    8.2
    Interoperability
    Average: 8.4
    8.8
    Reporting
    Average: 8.9
    9.0
    Ease of Use
    Average: 9.0
    6.3
    Dashboard
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2015
    HQ Location
    New York, NY
    Twitter
    @ConnecteamApp
    1,246 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    454 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational effi

Users
  • Owner
  • Manager
Industries
  • Construction
  • Retail
Market Segment
  • 83% Small-Business
  • 13% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Connecteam is a platform designed to facilitate communication, task assignment, and scheduling among team members, with additional features for time tracking and payroll management.
  • Users frequently mention the user-friendly design, robust functionality, and the convenience of having multiple features in one platform, such as chat, task assignment, scheduling, and time tracking.
  • Reviewers mentioned some limitations such as the need for more customization options, issues with agent adoption, challenges with the mobile interface, and difficulties in navigating certain features.
Connecteam Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2,305
Features
1,266
Scheduling
1,180
Intuitive
955
Communication
947
Cons
Missing Features
656
Limited Features
586
Scheduling Issues
446
Improvement Needed
363
Not User-Friendly
341
Connecteam features and usability ratings that predict user satisfaction
8.2
Interoperability
Average: 8.4
8.8
Reporting
Average: 8.9
9.0
Ease of Use
Average: 9.0
6.3
Dashboard
Average: 8.9
Seller Details
Company Website
Year Founded
2015
HQ Location
New York, NY
Twitter
@ConnecteamApp
1,246 Twitter followers
LinkedIn® Page
www.linkedin.com
454 employees on LinkedIn®
(16)4.7 out of 5
9th Easiest To Use in Restaurant Management software
Save to My Lists
Entry Level Price:$179.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    As a leader in restaurant technology, Popmenu is on a mission to make profitable growth easy for all restaurants. Digital marketing, online ordering, and on-premise technologies headline a powerful pr

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 38% Small-Business
    • 13% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Popmenu Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Time Efficiency
    5
    Website Creation
    5
    Customer Support
    4
    Efficiency
    4
    Cons
    Limited Functionality
    3
    Poor Support Access
    3
    Integration Issues
    2
    Limited Customization
    2
    Setup Difficulty
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Popmenu features and usability ratings that predict user satisfaction
    7.7
    Interoperability
    Average: 8.4
    9.0
    Reporting
    Average: 8.9
    9.2
    Ease of Use
    Average: 9.0
    7.7
    Dashboard
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Popmenu
    Company Website
    Year Founded
    2016
    HQ Location
    Atlanta, Georgia
    Twitter
    @GetPopmenu
    407 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    291 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

As a leader in restaurant technology, Popmenu is on a mission to make profitable growth easy for all restaurants. Digital marketing, online ordering, and on-premise technologies headline a powerful pr

Users
No information available
Industries
No information available
Market Segment
  • 38% Small-Business
  • 13% Mid-Market
Popmenu Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Time Efficiency
5
Website Creation
5
Customer Support
4
Efficiency
4
Cons
Limited Functionality
3
Poor Support Access
3
Integration Issues
2
Limited Customization
2
Setup Difficulty
2
Popmenu features and usability ratings that predict user satisfaction
7.7
Interoperability
Average: 8.4
9.0
Reporting
Average: 8.9
9.2
Ease of Use
Average: 9.0
7.7
Dashboard
Average: 8.9
Seller Details
Seller
Popmenu
Company Website
Year Founded
2016
HQ Location
Atlanta, Georgia
Twitter
@GetPopmenu
407 Twitter followers
LinkedIn® Page
www.linkedin.com
291 employees on LinkedIn®
(47)4.7 out of 5
7th Easiest To Use in Restaurant Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Running a restaurant is tough. Between managing stock levels, scheduling staff rotas, processing payroll, and keeping track of costs across multiple locations, operators are juggling countless moving

    Users
    No information available
    Industries
    • Hospitality
    • Restaurants
    Market Segment
    • 68% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Nory Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    17
    Efficiency
    8
    Time-saving
    7
    Time Saving
    7
    Data Management
    6
    Cons
    Inconsistent Data Management
    3
    Poor Usability
    3
    Inventory Management
    2
    Lacking Features
    2
    Limited Flexibility
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Nory features and usability ratings that predict user satisfaction
    9.3
    Interoperability
    Average: 8.4
    9.3
    Reporting
    Average: 8.9
    9.3
    Ease of Use
    Average: 9.0
    9.6
    Dashboard
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Nory
    Company Website
    Year Founded
    2021
    HQ Location
    London
    LinkedIn® Page
    www.linkedin.com
    73 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Running a restaurant is tough. Between managing stock levels, scheduling staff rotas, processing payroll, and keeping track of costs across multiple locations, operators are juggling countless moving

Users
No information available
Industries
  • Hospitality
  • Restaurants
Market Segment
  • 68% Mid-Market
  • 32% Small-Business
Nory Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
Efficiency
8
Time-saving
7
Time Saving
7
Data Management
6
Cons
Inconsistent Data Management
3
Poor Usability
3
Inventory Management
2
Lacking Features
2
Limited Flexibility
2
Nory features and usability ratings that predict user satisfaction
9.3
Interoperability
Average: 8.4
9.3
Reporting
Average: 8.9
9.3
Ease of Use
Average: 9.0
9.6
Dashboard
Average: 8.9
Seller Details
Seller
Nory
Company Website
Year Founded
2021
HQ Location
London
LinkedIn® Page
www.linkedin.com
73 employees on LinkedIn®
(103)3.9 out of 5
8th Easiest To Use in Restaurant Management software
Save to My Lists
Entry Level Price:$59.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lavu is a Point of Sale solution designed for use by full-service, quick-service, and franchise restaurants, from bars, nightclubs, and lounges, to food trucks and coffee shops. Lavu’s restaurant mana

    Users
    • Owner
    Industries
    • Restaurants
    • Food & Beverages
    Market Segment
    • 87% Small-Business
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Lavu Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    2
    Helpful
    2
    Ease of Use
    1
    Real-Time Updates
    1
    Setup Ease
    1
    Cons
    Delayed Updates
    1
    Menu Management
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Lavu features and usability ratings that predict user satisfaction
    8.9
    Interoperability
    Average: 8.4
    9.4
    Reporting
    Average: 8.9
    8.5
    Ease of Use
    Average: 9.0
    9.6
    Dashboard
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Lavu
    Year Founded
    2010
    HQ Location
    Albuquerque, NM
    Twitter
    @LavuInc
    2,172 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    203 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lavu is a Point of Sale solution designed for use by full-service, quick-service, and franchise restaurants, from bars, nightclubs, and lounges, to food trucks and coffee shops. Lavu’s restaurant mana

Users
  • Owner
Industries
  • Restaurants
  • Food & Beverages
Market Segment
  • 87% Small-Business
  • 12% Mid-Market
Lavu Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
2
Helpful
2
Ease of Use
1
Real-Time Updates
1
Setup Ease
1
Cons
Delayed Updates
1
Menu Management
1
Lavu features and usability ratings that predict user satisfaction
8.9
Interoperability
Average: 8.4
9.4
Reporting
Average: 8.9
8.5
Ease of Use
Average: 9.0
9.6
Dashboard
Average: 8.9
Seller Details
Seller
Lavu
Year Founded
2010
HQ Location
Albuquerque, NM
Twitter
@LavuInc
2,172 Twitter followers
LinkedIn® Page
www.linkedin.com
203 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    More than just a point of sale, Aloha Cloud by NCR Voyix combines the powerful business tools you need with the simplicity that helps you focus on your food, not your tech. Aloha Cloud's core capab

    Users
    • Server
    • Bartender
    Industries
    • Restaurants
    • Food & Beverages
    Market Segment
    • 41% Mid-Market
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Aloha Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Efficiency
    4
    Features
    4
    Reporting
    4
    Convenience
    3
    Cons
    Poor Customer Support
    4
    Integration Issues
    3
    Poor Support Services
    3
    Connectivity Issues
    2
    Difficult Learning
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Aloha Cloud features and usability ratings that predict user satisfaction
    8.7
    Interoperability
    Average: 8.4
    9.0
    Reporting
    Average: 8.9
    8.3
    Ease of Use
    Average: 9.0
    8.5
    Dashboard
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    NCR Voyix
    Year Founded
    1884
    HQ Location
    Atlanta, Georgia
    LinkedIn® Page
    www.linkedin.com
    7,682 employees on LinkedIn®
    Ownership
    NYSE: NCR
    Total Revenue (USD mm)
    $6,207
Product Description
How are these determined?Information
This description is provided by the seller.

More than just a point of sale, Aloha Cloud by NCR Voyix combines the powerful business tools you need with the simplicity that helps you focus on your food, not your tech. Aloha Cloud's core capab

Users
  • Server
  • Bartender
Industries
  • Restaurants
  • Food & Beverages
Market Segment
  • 41% Mid-Market
  • 37% Small-Business
Aloha Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Efficiency
4
Features
4
Reporting
4
Convenience
3
Cons
Poor Customer Support
4
Integration Issues
3
Poor Support Services
3
Connectivity Issues
2
Difficult Learning
2
Aloha Cloud features and usability ratings that predict user satisfaction
8.7
Interoperability
Average: 8.4
9.0
Reporting
Average: 8.9
8.3
Ease of Use
Average: 9.0
8.5
Dashboard
Average: 8.9
Seller Details
Seller
NCR Voyix
Year Founded
1884
HQ Location
Atlanta, Georgia
LinkedIn® Page
www.linkedin.com
7,682 employees on LinkedIn®
Ownership
NYSE: NCR
Total Revenue (USD mm)
$6,207
(96)4.2 out of 5
14th Easiest To Use in Restaurant Management software
Save to My Lists
Entry Level Price:Starting at $79.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tock is the reservation and table management platform that works for the hospitality industry. For over a decade, Tock has been working to create solutions to the industry’s toughest problems. From el

    Users
    • General Manager
    Industries
    • Restaurants
    • Wine and Spirits
    Market Segment
    • 66% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tock Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    50
    Reservation Management
    26
    Reservations Management
    25
    Customer Support
    23
    Customization
    15
    Cons
    Limited Customization
    16
    Scheduling Issues
    15
    Complexity
    14
    Reservation System Issues
    13
    Not User-Friendly
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tock features and usability ratings that predict user satisfaction
    6.8
    Interoperability
    Average: 8.4
    7.9
    Reporting
    Average: 8.9
    7.9
    Ease of Use
    Average: 9.0
    8.4
    Dashboard
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tock
    Year Founded
    2014
    HQ Location
    Chicago, IL
    Twitter
    @tock
    5,312 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    182 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tock is the reservation and table management platform that works for the hospitality industry. For over a decade, Tock has been working to create solutions to the industry’s toughest problems. From el

Users
  • General Manager
Industries
  • Restaurants
  • Wine and Spirits
Market Segment
  • 66% Small-Business
  • 30% Mid-Market
Tock Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
50
Reservation Management
26
Reservations Management
25
Customer Support
23
Customization
15
Cons
Limited Customization
16
Scheduling Issues
15
Complexity
14
Reservation System Issues
13
Not User-Friendly
12
Tock features and usability ratings that predict user satisfaction
6.8
Interoperability
Average: 8.4
7.9
Reporting
Average: 8.9
7.9
Ease of Use
Average: 9.0
8.4
Dashboard
Average: 8.9
Seller Details
Seller
Tock
Year Founded
2014
HQ Location
Chicago, IL
Twitter
@tock
5,312 Twitter followers
LinkedIn® Page
www.linkedin.com
182 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TouchBistro is an all-in-one POS and restaurant management system that makes running a restaurant easier. Providing the most essential front of house, back of house, and guest engagement solutions

    Users
    • Owner
    • President
    Industries
    • Restaurants
    • Food & Beverages
    Market Segment
    • 84% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TouchBistro Restaurant POS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    This product has not yet received any positive sentiments.
    Cons
    Connectivity Issues
    1
    Inventory Management
    1
    Lack of Tracking
    1
    Menu Management
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TouchBistro Restaurant POS features and usability ratings that predict user satisfaction
    5.6
    Interoperability
    Average: 8.4
    6.2
    Reporting
    Average: 8.9
    8.6
    Ease of Use
    Average: 9.0
    6.0
    Dashboard
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2011
    HQ Location
    Toronto, Canada
    Twitter
    @touchbistro
    2,578 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    417 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TouchBistro is an all-in-one POS and restaurant management system that makes running a restaurant easier. Providing the most essential front of house, back of house, and guest engagement solutions

Users
  • Owner
  • President
Industries
  • Restaurants
  • Food & Beverages
Market Segment
  • 84% Small-Business
  • 11% Mid-Market
TouchBistro Restaurant POS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
This product has not yet received any positive sentiments.
Cons
Connectivity Issues
1
Inventory Management
1
Lack of Tracking
1
Menu Management
1
Poor Customer Support
1
TouchBistro Restaurant POS features and usability ratings that predict user satisfaction
5.6
Interoperability
Average: 8.4
6.2
Reporting
Average: 8.9
8.6
Ease of Use
Average: 9.0
6.0
Dashboard
Average: 8.9
Seller Details
Year Founded
2011
HQ Location
Toronto, Canada
Twitter
@touchbistro
2,578 Twitter followers
LinkedIn® Page
www.linkedin.com
417 employees on LinkedIn®