Popmenu Reviews & Product Details

I like how easily it integrates with our system. It’s straightforward to use, and the implementation was fast, simple, and user-friendly. Review collected by and hosted on G2.com.

What I dislike about Popmenu is that I can’t make changes across all the locations I manage at once. Everything has to be done one location at a time. Also, if a customer orders extras, I’m not able to “adjust” the pricing the way I can on ubereats. Another thing I don’t like, and WOULD LIKE to see, is the ability to limit orders by time. For example, during the holiday season, I’d like to set a cap on how many people can place a pick-up order for 12 PM, and so on. Review collected by and hosted on G2.com.

I have been using Popmenu for over five to six years for my restaurant's online presence, and I appreciate how they handle everything from setup to ongoing tasks. The seamless setup process, where Popmenu took care of all the work, was effortless, allowing me to avoid complexities and focus on my business. Their innovative approach keeps them in tune with current trends, ensuring that I don't need to look elsewhere. The Popmenu Boost feature saves me time by automating social media posts and researching new products and innovations, effectively streamlining tasks I would otherwise have to spend hours on. I love the way their platform is designed, facilitating easy access to the backend for any necessary changes, while their accommodating support team promptly implements requested modifications, keeping me informed throughout the process. Their commitment to staying updated with changes and trends and their support in marketing the business, including hosting webinars, greatly aids the success of my small business. This level of comprehensive support and proactive adaptation is why I continue to choose and recommend Popmenu. Review collected by and hosted on G2.com.

I find the lack of integration of website reviews with Google reviews limiting. It would be beneficial for small businesses like mine if reviews collected through Popmenu could be synced with Google, enhancing our online visibility and potentially driving more customer engagement. Review collected by and hosted on G2.com.

I appreciate the easy setup process with Popmenu, as I was guided through the various steps by their competent onboarding team, leaving me very satisfied with the experience. The ongoing commitment from the onboarding team to ensure I had all necessary information and their consistent follow-ups to clarify my satisfaction with each interaction was incredibly helpful. I find the ongoing integration between my POS system, Toast, and Popmenu on my website to be excellent. This, combined with the outstanding AI answering capabilities, truly enhances my operations. Additionally, I value the website integration feature, which allows for seamless design changes as my needs evolve. The integration with my POS system ensures that menu changes appear almost instantaneously. Moreover, the ongoing support for developing and managing our marketing programs is highly beneficial. I am also impressed with Popmenu's ongoing development and its dedication to staying at the cutting edge, particularly in AI technology, which makes me consider using it repeatedly. Their integration with OpenTable is another promising feature that stands out. Most importantly, the support staff has consistently provided exceptional service throughout my experience with Popmenu, making these offerings very appealing. Review collected by and hosted on G2.com.

I find the marketing support through Popmenu lacking in personalization, which is particularly challenging for our small, specialized restaurant. The need for tailored marketing solutions to align with our niche offerings is not adequately addressed. Additionally, the initial photography service provided was unsatisfactory. Many of the pictures from the initial photoshoot were unusable and felt like a waste of time and resources. Review collected by and hosted on G2.com.

I appreciate Popmenu for its easy and seamless setup process, which made transitioning to the platform rather easy. The template-based site building is incredibly useful, allowing me to update and change things around without dealing with HTML code. I find the web builder to be its best feature. It has significantly improved the ease of updating our website, allowing us to change or add content easily without external help. We can manage everything on our own, which has streamlined our workflow greatly. Review collected by and hosted on G2.com.

Some functionalities of Popmenu are not ideal and could use improvement. The support provided is not always timely. The plug-and-play nature of the website builder, while useful for ease of updates, imposes limitations on the freedom of design and custom functionalities on our website. Review collected by and hosted on G2.com.

I am very happy with Popmenu and find the technology to be next-level. Setting it up was straightforward with professional assistance from Brianna and Angela on the marketing who helped create a professional website. The service allows me to focus more on my customers and managing daily operations with less headache, as the technology handles much of it for me. I particularly enjoy the simplicity of the online ordering feature, which has received positive feedback from my customers. The integration of social media posting and a loyalty rewards VIP program has been great, offering smooth operation and significant time savings. Overall, the program is very well-rounded and has covered all bases, making it a powerful tool that I would definitely recommend to other businesses. Review collected by and hosted on G2.com.

I’m very happy with POPMENU. Review collected by and hosted on G2.com.

I appreciate Popmenu's exceptional support team and their marketing tools, which have proven to be instrumental in navigating website tasks and utilizing marketing strategies. The emails and texts feature within Popmenu is efficient, significantly saving me time in my marketing operations. I value their expertise in targeting the right audience for business growth, which aids in both obtaining and retaining customers. The initial setup of Popmenu was very easy, allowing for a smooth transition from our previous outdated solution. Overall, the impact on growing sales and simplifying website management has been profound. I wholeheartedly believe Popmenu offers the cutting-edge advantages we need in our fast-paced market. Review collected by and hosted on G2.com.

Nothing I love ❤️ POPMENU Review collected by and hosted on G2.com.

I have been using Popmenu for over five years to manage two restaurant locations, and I find the email marketing component particularly impressive. It is more efficient and easier to use than our previous solution, Squarespace, which has significantly simplified getting the word out effectively. Additionally, the customer support from Popmenu is incredibly helpful, addressing any issues that arise promptly. I also appreciate the platform's features such as the announcement section, the marketing section, and the events calendar. These tools are highly valuable in coordinating and enhancing our restaurant's marketing efforts. Overall, the ease of using Popmenu and the accessibility of customer support are aspects that would encourage me to continue using and repurchasing the service. Review collected by and hosted on G2.com.

I find Popmenu's customizability for web pages lacking and quite basic. I wish there were better and easier ways to customize our website as it feels limited in its current form. Review collected by and hosted on G2.com.

The onboarding process was fantastic all around - quick, efficient, great design options, and customer service. The implementation process was equally positive. Our website is very visually appealing, with strong functionality and easy to maintain. Lastly, performance KPIs have exceeded expectations. Review collected by and hosted on G2.com.

The menu can be a little tricky to set up and manage. There have been a couple of times where customer support wasn't responsive, and I had to escalate to a direct Popmenu contact. Review collected by and hosted on G2.com.

I love that Popmenu has solved my problems with online orders and automated marketing. I've been using it for four months, and I find it very useful. Its setup was surprisingly easy thanks to the assistance of the project implementer. Additionally, the price and the profit we gain are factors I value greatly. Initially, I was skeptical, but after experiencing its effectiveness firsthand, I realize how valuable it is for my business. I am so satisfied that I wouldn't change anything about Popmenu. Without a doubt, I would give it a score of 10 on a scale of 1 to 10 and would recommend it without reservations. Review collected by and hosted on G2.com.

NOTHING, IT'S PERFECT Review collected by and hosted on G2.com.

How intuitive they are. Every time I think that we need a feature it is available or in production in the next quarter. Review collected by and hosted on G2.com.

I really have no issues with Pop Menu! I love Pop Menu Review collected by and hosted on G2.com.