With the help of Owner, our website has become much better. They improved our online ordering system and gave our website a more modern and stylish look.

We also really love their AI photo enhancement tool. It takes photos we capture with our phone camera and makes them look much more professional, beautiful, and high-quality.

Another thing we really appreciated was their team. The people who consulted with us were very helpful, patient, and professional. They guided us through the process and helped us install and set up the program.

Overall, we are very happy with Owner and the improvements they have made to our website and online ordering experience. Review collected by and hosted on G2.com.

This is our first month working with Owner, and so far, we haven’t experienced any disadvantages. The only thing that would make the experience even better would be a more affordable price. Review collected by and hosted on G2.com.

The website they designed for us is amazing, and it’s way better than the site we had before. They’re also helping us with promotion. As a new restaurant concept in Erie, PA, that’s awesome because we really need the support. I’m hoping the plastic promotion cards are the trick to increasing our online sales. The team also seems nice to work with, although we’re still within our first month. The best advice I can give is to try it out, especially if you’re starting from scratch. Review collected by and hosted on G2.com.

Nothing, everything they do is in an attempt to help us be more successful so I'm all for that. As with any technology, there are kinks to work out so if something isn't working as expected let them know asap. Review collected by and hosted on G2.com.

What I like best about Owner.com is that they truly understand what restaurant owners need. Their platform has helped more customers find Just Smash online, made ordering easier, and contributed to a huge increase in our sales. Everything feels simple and organized, which gives us more time to focus on making great food and taking care of our customers. Review collected by and hosted on G2.com.

Cost a little high but worth it and pays for itself wish I can order more giftcards Review collected by and hosted on G2.com.

Overall Rating: 4.5/5

I manage online presence for the Lobster Guys Long Beach restaurant, and Owner.com has become a go-to for getting their digital footprint live quickly.

Onboarding: Notably fast — I got a website live without the usual back-and-forth chasing down content and copy.

UI/UX: Clean and well organized. The menu structure makes it easy to move fast across multiple client accounts without hunting through nested settings.

AI/Intelligence: The standout feature. During site creation, it automatically sourced and assembled the content itself — I didn't expect it to handle that much on its own, and it cut real time off setup. It also generated Google Ads for SEO without any extra configuration on my end, solving something I'd previously been handling manually for clients. That felt like a genuine win, not a feature that just looks good on paper.

Support: Consistently responsive, which makes it easy to recommend to clients who aren't tech-savvy and may need help after launch.

Pricing/ROI: Strong ROI given the time saved on content creation and SEO/ads setup — usually the most labor-intensive parts of launching a restaurant site.

Integrations: easy to handle. We're using Toast as a main POS and setup took up to 15 minutes.

Performance: everything is fast, no notable lags or bugs.. Review collected by and hosted on G2.com.

More visibility into what the AI is doing on the marketing side—specifically which SEO/ad decisions it’s making and why—would help me explain the value to owners with more confidence. I’d also like more tools to tweak, manage, and fine-tune the results of AI-generated campaigns, content, and similar outputs.

Better hardware options would be helpful as well. For example, we need a guest-facing display to collect customer contact details for our loyalty program. Tablets for ordering directly from the table would also be useful; right now we use another solution for that. Review collected by and hosted on G2.com.

The team was very responsive to our questions throughout onboarding, and they consistently looked for ways to improve their service. Meetings were planned and executed quickly. The staff were knowledgeable in their areas and, when needed, knew exactly who to direct us to for additional assistance. Review collected by and hosted on G2.com.

I haven’t had any issues working with Owner.com. It’s been a great addition to our software and has fit in smoothly with what we already use. Review collected by and hosted on G2.com.

I like how Owner.com makes everything easy to use, especially with its seamless integration with our Toast POS and reservation system. It's convenient to have all contacts from different apps in one spot. Owner.com helps us appear on the first page of searches for seafood, brewery, pub, etc., which is fantastic. I appreciate how it coordinates deliveries, allowing us to use platforms like DoorDash and Uber Eats effectively. The website feels great and functional, causing users to stay on it without bouncing. It's a fantastic tool, and I'm looking forward to learning more about its capabilities. The setup process was a no-brainer and very easy, with no issues except for a minor mistake on my end. Also, I've experienced great help in updating photos on our site, which adds more value. Review collected by and hosted on G2.com.

No complaints at all Review collected by and hosted on G2.com.

I like that we can use AI to help make changes very quickly on Owner.com. It used to take an entire day just to update pricing across all of our restaurant locations, but now an AI agent can do it all for us very fast. I find the AI features awesome, it's the first time I've seen a platform that incorporates a native AI agent for restaurant management. Everything is so easy to use, and if I need help with something there's an AI agent and support always available. The point system, AI agent, and smart promotions were key reasons why we chose Owner.com over Doordash's Online Ordering, plus it's much more customizable. The initial setup was very easy too! Review collected by and hosted on G2.com.

I feel like the web designing UI could be improved, a lot of settings are nested and hidden, so it's a bit difficult to make changes manually. I'd love to have a more straightforward setup where I can directly move and edit on screen, similar to web-builders where you just drag and drop components directly. Review collected by and hosted on G2.com.

I love having very good customer service from Owner.com. If I need any bugs fixed on the software or the menu, they get it done within 24 hours, and they're very professional. I appreciate how this makes my business run more smoothly and saves me time. The quick response time gives me reliability and confidence that my customers will have a good experience with the online ordering. The online ordering team is very professional, easy to work with, and genuinely cares about the success of my business. The onboarding was amazing; it was very quick and easy. Review collected by and hosted on G2.com.

So the payment system is Stripe and they take a long time to deposit the money in your bank account. I've had issues with them and it's been very stressful. That's the only bad thing about this company. Is Stripe their payment processing system. They owe me a big apology. Instead of depositing money on a Monday, they deposit my money on a Wednesday and there's no phone number to reach and talk to them. It's very inconvenient to work with them Review collected by and hosted on G2.com.

Owner.com is so much better than the last SaaS we used. I really like that I can simply ask for a banner for different pages and it shows up right away. We’re seeing more people engaging with our website than ever before, and it’s been a noticeable improvement. Review collected by and hosted on G2.com.

At first, I didn’t like that I wasn’t told the specifics of how the menu was added to the website. I ended up having to figure it out on my own through trial and error. Review collected by and hosted on G2.com.

I like how all there purchasing is done right from our website. I also like the app notifications telling me if a form is filled out or if something needs to be addressed Review collected by and hosted on G2.com.

Right now I use toast for my point of sales and owner for online ordering and it seems as though the reports from owner and quite up to speed with what toast has to offer Review collected by and hosted on G2.com.