Updating your website was one of your 2026 goals, and SpotHopper made it happen. One of the best parts of working with SpotHopper is the backend integration. It’s a real time saver—everything from reservations to employment inquiries, catering, and special events is organized in one place. The system is incredibly user-friendly and makes managing the business much more efficient.

SpotHopper’s customer service team is very active and supportive. I usually don’t have to wait long to hear back from our representative, and they’re always open to our ideas. If we can dream it, they do their best to make it happen. Sasha is the BEST! Give that lady a raise. She truly goes above and beyond—she’s consistently there for us and does everything she can to make sure we’re happy with what we’re working on. We’ve been blessed to have her in our corner. On the platform side, SpotHopper is super easy to use. Even with zero marketing experience or skills, it’s simple to navigate and to integrate what you need, whether you’re making enhancements to your site or trying to get more out of the platform overall.

Great service and follow up. Sasha and Shannah have been fantastic.