# Best Restaurant Management Software for Small Business *By [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)* Products classified in the overall Restaurant Management category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Restaurant Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Restaurant Management category. In addition to qualifying for inclusion in the Restaurant Management Software category, to qualify for inclusion in the Small Business Restaurant Management Software category, a product must have at least 10 reviews left by a reviewer from a small business. ## How Many Restaurant Management Software Products Does G2 Track? **Total Products under this Category:** 269 ## How Does G2 Rank Restaurant Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 9,900+ Authentic Reviews - 269+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Restaurant Management Software Is Best for Your Use Case? - **Best for Small Businesses:** [Owner.com](https://www.g2.com/products/owner-com/reviews) - **Best for Mid-Market:** [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - **Best for Enterprise:** [Restaurant365](https://www.g2.com/products/restaurant365/reviews) - **Highest User Satisfaction:** [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - **Best Free Software:** [Connecteam](https://www.g2.com/products/connecteam/reviews) --- **Sponsored** ### Apicbase Centralise recipes, inventory, purchasing, and menu planning to improve efficiency, cut costs, and gain total control across all your locations. Bring the key aspects of your back-of-house operations together in one place. Get actionable insights to boost profitability, drive efficiency, and lighten the workload for your employees. Apicbase is an end-to-end F&B Management Platform for: ✔️ Multi-site restaurants ✔️ Hotel chain restaurants ✔️ Large-scale catering businesses ✔️ Ghost kitchen & virtual brand networks The system supports all back-of-house processes: ✔️ Menu Engineering ✔️ Inventory management ✔️ Procurement ✔️ Production planning ✔️ Menu planning ✔️ HACCP & tasks planning ✔️ Sales analytics ✔️ AI Forecasting ✔️ Carbon Tracking Robust API's allow for efficient data transfers between ERP, EPOS, vendor tech, accounting and personnel planning. Apicbase sits at the core of tech ecosystems in the food & beverage and foodservice industry. It is Europe's leading F&B management platform. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=438&secure%5Bdisplayable_resource_id%5D=438&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=438&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=50893&secure%5Bresource_id%5D=438&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Frestaurant-management%2Fenterprise&secure%5Btoken%5D=a99d1ffd764bd35f0574828b08247b3a9a5d5d2142428af5e6fd79c8daa36041&secure%5Burl%5D=https%3A%2F%2Fget.apicbase.com%2Fplatform%2F&secure%5Burl_type%5D=product_website) --- ## What Are the Top-Rated Restaurant Management Software Products in 2026? ### 1. [Owner.com](https://www.g2.com/products/owner-com/reviews) Owner is the AI growth system for independent restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party sales. Unlike traditional restaurant software that requires owners to manage multiple tools, Owner delivers a proven system run by experts. It’s like having an army of engineers and marketers working for your restaurant, helping you drive direct orders, increase repeat customers, and keep more profit. **Average Rating:** 4.8/5.0 **Total Reviews:** 366 **How Do G2 Users Rate Owner.com?** - **Interoperability:** 9.0/10 (Category avg: 8.5/10) - **Reporting:** 9.5/10 (Category avg: 9.0/10) - **Ease of Use:** 9.5/10 (Category avg: 9.0/10) - **Dashboard:** 9.5/10 (Category avg: 9.0/10) **Who Is the Company Behind Owner.com?** - **Seller:** [Owner.com](https://www.g2.com/sellers/owner-com) - **Company Website:** https://Owner.com - **Year Founded:** 2018 - **HQ Location:** Palo Alto, CA - **Twitter:** @owner (4,160 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/owner-com/ (254 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 91% Small-Business, 3% Mid-Market #### What Are Owner.com's Pros and Cons? **Pros:** - Ease of Use (70 reviews) - Customer Satisfaction (55 reviews) - Customer Support (49 reviews) - Setup Ease (43 reviews) - Online Ordering (39 reviews) **Cons:** - Limited Customization (9 reviews) - Expensive (8 reviews) - Integration Issues (8 reviews) - Long Delays (7 reviews) - Delivery Issues (6 reviews) ### 2. [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) Restroworks is a cloud-based enterprise restaurant management platform trusted by 25,000+ restaurants across global markets. Purpose-built for multi-format restaurant operations—including QSR, fine dining, casual dining, and cafés—the platform delivers a comprehensive technology stack covering POS, Inventory Management, Kitchen Automation, Self-Ordering Kiosks, and analytics. With a fully integrated system that unifies front-of-house and back-of-house operations. With a strong presence across the US, the Middle East, Southeast Asia, the UK, and other global markets, Restroworks enables enterprise restaurant brands to scale efficiently, maintain operational consistency, and make data-driven decisions. **Average Rating:** 4.8/5.0 **Total Reviews:** 1,255 **How Do G2 Users Rate Restroworks Restaurant POS?** - **Interoperability:** 9.5/10 (Category avg: 8.5/10) - **Reporting:** 9.5/10 (Category avg: 9.0/10) - **Ease of Use:** 9.6/10 (Category avg: 9.0/10) - **Dashboard:** 9.5/10 (Category avg: 9.0/10) **Who Is the Company Behind Restroworks Restaurant POS?** - **Seller:** [Restroworks](https://www.g2.com/sellers/restroworks) - **Year Founded:** 2012 - **HQ Location:** San Francisco, US - **Twitter:** @Restroworks (735 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2350408/ (177 employees on LinkedIn®) - **Ownership:** Private **Who Uses This Product?** - **Who Uses This:** Manager, Restaurant Manager - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 50% Small-Business, 49% Mid-Market #### What Are Restroworks Restaurant POS's Pros and Cons? **Pros:** - Ease of Use (169 reviews) - Customer Support (117 reviews) - Reporting (104 reviews) - Billing (92 reviews) - Features (77 reviews) **Cons:** - Poor Customer Support (23 reviews) - Poor Support Access (20 reviews) - Poor Support Service (17 reviews) - Connection Issues (16 reviews) - Connectivity Issues (16 reviews) ### 3. [Petpooja POSS](https://www.g2.com/products/petpooja-poss/reviews) Restaurant POS software that simplifies billing, menu, inventory, and order management, tailored from single outlets to large outlet chains alike. Today, it drives operations for 1,00,000+ outlets, making it one of the most widely adopted POS platforms in the F&B industry. **Average Rating:** 4.7/5.0 **Total Reviews:** 281 **How Do G2 Users Rate Petpooja POSS?** - **Interoperability:** 8.6/10 (Category avg: 8.5/10) - **Reporting:** 8.3/10 (Category avg: 9.0/10) - **Ease of Use:** 9.4/10 (Category avg: 9.0/10) - **Dashboard:** 9.2/10 (Category avg: 9.0/10) **Who Is the Company Behind Petpooja POSS?** - **Seller:** [Petpooja](https://www.g2.com/sellers/petpooja) - **Company Website:** https://www.petpooja.com/ - **Year Founded:** 2011 - **HQ Location:** Ahmedabad, Gujarat - **Twitter:** @Petpooja_POS (389 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/petpooja-prayosha-food-service-pvt-ltd- (1,606 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 42% Small-Business, 37% Mid-Market #### What Are Petpooja POSS's Pros and Cons? **Pros:** - Customer Support (49 reviews) - Ease of Use (46 reviews) - Inventory Management (37 reviews) - Billing (29 reviews) - Features (29 reviews) **Cons:** - Inventory Management (14 reviews) - Slow Performance (14 reviews) - Delayed Updates (6 reviews) - Training Difficulty (6 reviews) - Connectivity Issues (4 reviews) ### 4. [Toast](https://www.g2.com/products/toast/reviews) Toast is an all-in-one restaurant point of sale and management system that helps restaurants improve operations, increase sales, manage efficient teams and create a better guest experience. From handhelds and display screens to online ordering, email marketing and payroll, the entire Toast system works together to help restaurants delight their guests, do what they love, and thrive. **Average Rating:** 4.2/5.0 **Total Reviews:** 350 **How Do G2 Users Rate Toast?** - **Interoperability:** 8.3/10 (Category avg: 8.5/10) - **Reporting:** 8.6/10 (Category avg: 9.0/10) - **Ease of Use:** 8.8/10 (Category avg: 9.0/10) - **Dashboard:** 9.0/10 (Category avg: 9.0/10) **Who Is the Company Behind Toast?** - **Seller:** [Toast](https://www.g2.com/sellers/toast) - **Company Website:** https://pos.toasttab.com/ - **Year Founded:** 2011 - **HQ Location:** Boston, MA - **Twitter:** @ToastTab (10,060 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/toast-inc/ (7,502 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, General Manager - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 63% Small-Business, 30% Mid-Market #### What Are Toast's Pros and Cons? **Pros:** - Ease of Use (87 reviews) - Intuitive (33 reviews) - Simple (29 reviews) - Features (26 reviews) - Helpful (25 reviews) **Cons:** - Poor Customer Support (24 reviews) - Expensive (19 reviews) - Poor Support Access (15 reviews) - Payment Issues (13 reviews) - Missing Features (11 reviews) ### 5. [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) Square Point of Sale is a powerful, flexible POS system built for every kind of business—from restaurants and retailers to salons and professional services. With Square POS, you can manage your entire operation from one place. Accept payments in person, online, or on the go. Track sales, inventory, and customer preferences in real time, and use built-in analytics to understand how your business is performing across every location and channel. Tailored solutions of every business. Square POS includes seven industry modes: Quick Service, Full Service, Bar, Retail, Bookings, Services, and Standard. Each mode includes features designed for your business type, including order management, KDS, and pre-authorized tabs for restaurants, appointment scheduling for beauty providers, invoices and estimates for service professionals, and inventory and vendor management for retailers. A POS that grows with your business. As your business evolves, Square POS adapts with you. Easily switch modes, add locations, or manage multiple concepts within one app. Square hardware works across every mode, from countertop setups to mobile readers, so you can take payments wherever your customers are. Simplify your operations. Square combines payments, hardware, and software in one unified platform. Accept all major payment types, including tap, chip, swipe, and digital wallets like Apple Pay and Google Pay. Get paid as soon as the next business day, with transparent pricing, no hidden fees, and no long-term contracts. Insights and tools that drive growth. Square POS includes built-in reports that track sales, customers, staff, and inventory in real time. Square AI delivers smart insights to help you make more informed business decisions. And with integrated tools like Square Marketing, Payroll, Banking, and Square Online, you can manage your entire business from one connected platform. Get started in minutes. Square POS is free to download and simple to set up. Train your team quickly and start accepting payments right away. Explore advanced features with a 30-day free trial, and upgrade anytime. Transparent pricing means you always know what you’ll pay—with no contracts or surprises. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,181 **How Do G2 Users Rate Square Point of Sale?** - **Interoperability:** 8.9/10 (Category avg: 8.5/10) - **Reporting:** 8.9/10 (Category avg: 9.0/10) - **Ease of Use:** 9.4/10 (Category avg: 9.0/10) - **Dashboard:** 9.1/10 (Category avg: 9.0/10) **Who Is the Company Behind Square Point of Sale?** - **Seller:** [Block](https://www.g2.com/sellers/block) - **Company Website:** https://block.xyz/ - **Year Founded:** 2009 - **HQ Location:** Oakland, California - **Twitter:** @Square (310,120 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/joinblock/ (12,465 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Business Owner - **Top Industries:** Retail, Food & Beverages - **Company Size:** 89% Small-Business, 7% Mid-Market #### What Are Square Point of Sale's Pros and Cons? **Pros:** - Ease of Use (122 reviews) - Payment Processing (58 reviews) - Features (44 reviews) - Simple (42 reviews) - Setup Ease (41 reviews) **Cons:** - High Fees (30 reviews) - Expensive (24 reviews) - Access Limitations (19 reviews) - Missing Features (17 reviews) - Payment Issues (17 reviews) ### 6. [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) OpenTable helps restaurants do what they do best—better. Whether restaurant owners want to fill more seats, run smoother shifts, build guest relationships, or earn more revenue, OpenTable has easy-to-use solutions. Customers connect to a global network of 1.7 billion seated diners per year, and more than 60,000 restaurants, bars, wineries, and other venues across 105 countries and 8 languages. With free POS integrations, 2-click email campaigns, premium communications, and more, restaurants can manage all their most important data in one place to scale their success. **Average Rating:** 4.4/5.0 **Total Reviews:** 281 **How Do G2 Users Rate OpenTable for Restaurants?** - **Interoperability:** 7.9/10 (Category avg: 8.5/10) - **Reporting:** 8.9/10 (Category avg: 9.0/10) - **Ease of Use:** 8.8/10 (Category avg: 9.0/10) - **Dashboard:** 9.0/10 (Category avg: 9.0/10) **Who Is the Company Behind OpenTable for Restaurants?** - **Seller:** [OpenTable, Inc.](https://www.g2.com/sellers/opentable-inc) - **Company Website:** https://www.OpenTable.com - **Year Founded:** 1998 - **HQ Location:** San Francisco, US - **Twitter:** @OpenTable (51,945 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/12181/ (2,196 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** General Manager, Owner - **Top Industries:** Restaurants, Hospitality - **Company Size:** 47% Small-Business, 46% Mid-Market #### What Are OpenTable for Restaurants's Pros and Cons? **Pros:** - Ease of Use (50 reviews) - Reservation Management (29 reviews) - Customer Support (24 reviews) - Reservations Management (23 reviews) - Customization (14 reviews) **Cons:** - Expensive (27 reviews) - Limited Customization (12 reviews) - High Fees (8 reviews) - Integration Issues (8 reviews) - Not User-Friendly (7 reviews) ### 7. [Connecteam](https://www.g2.com/products/connecteam/reviews) Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational efficiency. Connecteam allows managers to put their business processes on autopilot and focus on business growth while also freeing up employees to be more productive, professional, and satisfied. At the heart of Connecteam lies a powerful suite of tools for scheduling, time tracking, task management, communication, HR processes, and training—all built for the realities of frontline teams. Whether you need to create complex shift schedules, automate payroll-ready timesheets, distribute company announcements, or onboard new hires at scale, Connecteam brings everything under one intuitive app. Save time and increase productivity with AI assisted scheduling, mobile-first custom checklists, forms, and reports; Track work hours with GPS time clock; Simplify employee communication, enhance professional skills with mobile courses (AI powered course content creator), manage daily tasks and so much more, all in one app. Connecteam AI helps you work faster and smarter than humanly possible, while keeping it simple: -AI Agent : Just ask your AI sidekick in chat. From stock info to safety steps, manuals, or care procedures, employees get instant spot-on answers, pulled straight from your in-app resources. No delays, no guesswork. -Auto scheduling : Your team schedule’s fully covered in seconds. AI puzzles availability, roles, fairness, and requirements with expert precision. The result? Reliable schedules, happier employees, and no admin hassle. -AI course creation: Turn any training topic into a full course. Just describe the subject and AI instantly builds a pro-level course, ready to go. Your team, trained the way you need, to the standard you expect. -File to Form: Digitize forms in a snap - upload a file or take a photo of any paper form. AI turns it into a fillable version your team can complete wherever they are. Easy for them, efficient for you. -AI updates and feed: Level up every update - write clear team updates that land. AI enhances your message and auto-translates it into each employee’s preferred language. Everyone stays aligned, nothing gets misinterpreted. -Speech to text: Fill forms, hands-free - simply speak into forms. AI captures, summarizes, and sorts your team’s input on the spot, without them having to look down or slow down. No distractions, no delays—just clear, accurate reporting. Additionally, ensure a secure and easy login for system admins with Active Directory Single Sign-On (SSO). **Average Rating:** 4.6/5.0 **Total Reviews:** 3,487 **How Do G2 Users Rate Connecteam?** - **Interoperability:** 8.3/10 (Category avg: 8.5/10) - **Reporting:** 8.7/10 (Category avg: 9.0/10) - **Ease of Use:** 9.0/10 (Category avg: 9.0/10) - **Dashboard:** 6.3/10 (Category avg: 9.0/10) **Who Is the Company Behind Connecteam?** - **Seller:** [Connecteam](https://www.g2.com/sellers/connecteam) - **Company Website:** https://connecteam.com - **Year Founded:** 2015 - **HQ Location:** New York, NY - **Twitter:** @ConnecteamApp (1,237 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10591384/ (520 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Manager - **Top Industries:** Construction, Retail - **Company Size:** 83% Small-Business, 14% Mid-Market #### What Are Connecteam's Pros and Cons? **Pros:** - Ease of Use (2137 reviews) - Features (1202 reviews) - Scheduling (1105 reviews) - Team Collaboration (886 reviews) - User-Friendly (878 reviews) **Cons:** - Missing Features (624 reviews) - Limited Features (568 reviews) - Scheduling Issues (416 reviews) - Improvement Needed (374 reviews) - Not User-Friendly (353 reviews) ### 8. [SpotOn](https://www.g2.com/products/spoton/reviews) SpotOn is one of the fastest-growing software and payment companies providing the technology and support that helps local businesses—and the people that run them—to succeed on their own terms. Known for its flexible, cloud-based technology and personalized support, SpotOn offers an end-to-end platform to accept payments, boost revenue, streamline operations, and create exceptional guest experiences. From seamless and efficient point-of-sale systems to integrated management solutions built for the fast-growing enterprise, SpotOn builds technology that "works the way you work," and backs it up with a 24/7 team of experts who make sure it always does—with fairness, flexibility, and a personal touch. SpotOn has 2,000 employees, including one of the strongest product and technology teams in the combined software & payments industry **Average Rating:** 4.4/5.0 **Total Reviews:** 232 **How Do G2 Users Rate SpotOn?** - **Interoperability:** 7.5/10 (Category avg: 8.5/10) - **Reporting:** 10.0/10 (Category avg: 9.0/10) - **Ease of Use:** 8.5/10 (Category avg: 9.0/10) - **Dashboard:** 10.0/10 (Category avg: 9.0/10) **Who Is the Company Behind SpotOn?** - **Seller:** [SpotOn](https://www.g2.com/sellers/spoton) - **Company Website:** https://www.spoton.com - **Year Founded:** 2005 - **HQ Location:** San Francisco, US - **Twitter:** @SpotOn (3,256 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/spoton/ (2,581 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, General Manager - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 60% Small-Business, 36% Mid-Market #### What Are SpotOn's Pros and Cons? **Pros:** - Customer Support (84 reviews) - Ease of Use (66 reviews) - Staff Professionalism (49 reviews) - Helpful (43 reviews) - User Interface (28 reviews) **Cons:** - Poor Customer Support (26 reviews) - Difficult Setup (16 reviews) - Technical Issues (15 reviews) - Connectivity Issues (14 reviews) - Slow Performance (13 reviews) ### 9. [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) More than just a point of sale, Aloha Cloud by NCR Voyix combines the powerful business tools you need with the simplicity that helps you focus on your food, not your tech. Aloha Cloud's core capabilities include fixed and handheld POS, online ordering, loyalty, email marketing, robust reporting, and payment processing. With Aloha Cloud, brands get cloud-based POS without sacrificing quality, functionality or 24/7 access to support. Every feature is designed hand-in-hand with customers, industry veterans and some of the most recognized usability experts to ensure that Aloha users can learn the system quicker, do their jobs faster and make fewer mistakes. Aloha Cloud helps operators of all types run their restaurants with ease, keep tables turning with an easy-to-use POS, take any payment and get paid faster and save time and reduce stress. **Average Rating:** 3.9/5.0 **Total Reviews:** 328 **How Do G2 Users Rate Aloha Cloud?** - **Interoperability:** 8.5/10 (Category avg: 8.5/10) - **Reporting:** 8.8/10 (Category avg: 9.0/10) - **Ease of Use:** 8.3/10 (Category avg: 9.0/10) - **Dashboard:** 8.6/10 (Category avg: 9.0/10) **Who Is the Company Behind Aloha Cloud?** - **Seller:** [NCR Voyix](https://www.g2.com/sellers/ncr-voyix) - **Year Founded:** 1884 - **HQ Location:** Atlanta, Georgia - **LinkedIn® Page:** https://www.linkedin.com/company/ncrvoyix/ (7,922 employees on LinkedIn®) - **Ownership:** NYSE: NCR - **Total Revenue (USD mm):** $6,207 **Who Uses This Product?** - **Who Uses This:** Server, Bartender - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 40% Mid-Market, 38% Small-Business #### What Are Aloha Cloud's Pros and Cons? **Pros:** - Ease of Use (26 reviews) - User Interface (16 reviews) - Intuitive (15 reviews) - Efficiency (13 reviews) - Features (13 reviews) **Cons:** - Limited Customization (11 reviews) - Slow Performance (10 reviews) - Learning Curve (9 reviews) - Poor Customer Support (9 reviews) - Connectivity Issues (7 reviews) ### 10. [Lightspeed Restaurant](https://www.g2.com/products/lightspeed-restaurant/reviews) Lightspeed Restaurant POS is the one-stop restaurant platform that helps hospitality businesses simplify, scale and provide exceptional customer experiences. Restaurant owners can understand their business with detailed reports in minutes, identify best-selling menu items and use online ordering and delivery to reach customers wherever they are. The unified system empowers expansion to new locations, access to new revenue streams and global payments. With tools like accounting, loyalty and in-depth analytics, Lightspeed Restaurant POS is built to help restaurants provide seamless customer service and grow their business. **Average Rating:** 4.3/5.0 **Total Reviews:** 51 **How Do G2 Users Rate Lightspeed Restaurant?** - **Interoperability:** 8.8/10 (Category avg: 8.5/10) - **Reporting:** 8.6/10 (Category avg: 9.0/10) - **Ease of Use:** 9.2/10 (Category avg: 9.0/10) - **Dashboard:** 8.8/10 (Category avg: 9.0/10) **Who Is the Company Behind Lightspeed Restaurant?** - **Seller:** [Lightspeed](https://www.g2.com/sellers/lightspeed) - **Year Founded:** 2005 - **HQ Location:** Montreal - **Twitter:** @LightspeedHQ (18,468 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1557218/ (3,474 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 85% Small-Business, 11% Mid-Market #### What Are Lightspeed Restaurant's Pros and Cons? **Pros:** - Features (2 reviews) - Ease of Use (1 reviews) - Reporting (1 reviews) **Cons:** - Poor Customer Support (2 reviews) - Poor Support Access (2 reviews) - High Fees (1 reviews) - Payment Issues (1 reviews) - Poor Reporting (1 reviews) ### 11. [Restaurant365](https://www.g2.com/products/restaurant365/reviews) Restaurant365 is a comprehensive restaurant management solution specifically designed to enhance and simplify the operational processes of restaurants. This integrated platform addresses a wide range of needs, including financial management, accounting, inventory tracking, and labor scheduling, making it an essential tool for restaurant owners and managers. By consolidating these critical functions into a single system, Restaurant365 enables users to manage their business more effectively and efficiently. Restaurant365 provides solutions for restaurant owners, operators, and finance professionals who seek to optimize their operations and improve profitability. Whether managing a single-location eatery or overseeing a multi-unit restaurant group, users can benefit from the platform's ability to provide real-time insights and analytics. This data-driven approach allows decision-makers to identify trends, monitor performance, and make informed choices that can lead to cost reductions and enhanced operational efficiency. Key features of Restaurant365 include robust financial management tools that facilitate accurate accounting and reporting, as well as inventory management capabilities that help track stock levels and reduce waste. The labor scheduling functionality allows managers to efficiently allocate staff resources, ensuring that labor costs are kept in check while maintaining high service standards. Additionally, the platform's user-friendly interface and customizable dashboards make it easy for users to access the information they need at a glance. One of the standout benefits of Restaurant365 is its ability to integrate various aspects of restaurant management into a single platform, reducing the need for multiple software solutions. This integration not only streamlines operations but also minimizes the risk of errors that can occur when transferring data between different systems. By providing a holistic view of restaurant performance, Restaurant365 empowers users to make strategic decisions that drive growth and profitability. Overall, Restaurant365 serves as a vital resource for those in the restaurant industry, offering a suite of tools designed to meet the unique challenges faced by this sector. With its focus on real-time data and operational efficiency, Restaurant365 stands out as a valuable partner for restaurant operators looking to enhance their business performance and achieve long-term success. **Average Rating:** 4.6/5.0 **Total Reviews:** 316 **How Do G2 Users Rate Restaurant365?** - **Interoperability:** 8.2/10 (Category avg: 8.5/10) - **Reporting:** 8.4/10 (Category avg: 9.0/10) - **Ease of Use:** 8.4/10 (Category avg: 9.0/10) - **Dashboard:** 8.0/10 (Category avg: 9.0/10) **Who Is the Company Behind Restaurant365?** - **Seller:** [Restaurant365](https://www.g2.com/sellers/restaurant365) - **Company Website:** https://www.restaurant365.com - **Year Founded:** 2011 - **HQ Location:** Irvine, CA - **Twitter:** @Restaurant_365 (1,825 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2366033/ (3,963 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Controller, Financial Controller - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 72% Mid-Market, 14% Small-Business #### What Are Restaurant365's Pros and Cons? **Pros:** - Ease of Use (36 reviews) - Features (24 reviews) - Restaurant Management (14 reviews) - Inventory Management (13 reviews) - Integrations (12 reviews) **Cons:** - Missing Features (10 reviews) - Training Difficulty (10 reviews) - Complex Setup (8 reviews) - Inadequate Reporting (8 reviews) - Poor Usability (8 reviews) ### 12. [Foodics](https://www.g2.com/products/foodics/reviews) Foodics is an All-in-One restaurant management & Point of Sale solution that helps business owners from all sizes and types to run their operations smoothly and with precision. We are the door of the restaurant owners to the ecosystem that allows them to benefit from many 3rd party service integrations, such as delivery aggregators, accounting, finance, loyalty, business intelligence, delivery management, and others. We dedicate ourselves to empowering the F&B community with technology to enable their growth. We took the community support initiatives to the next level with launching 2 financial products. 1. Payment solution that is integrated with Foodics RMS & POS that allows an easier checkout experience & seamless end of day and reconciliation operations. 2. Micro-lending program for small businesses to fund their operations and fuel their growth plans. **Average Rating:** 4.6/5.0 **Total Reviews:** 49 **How Do G2 Users Rate Foodics?** - **Interoperability:** 8.3/10 (Category avg: 8.5/10) - **Reporting:** 8.4/10 (Category avg: 9.0/10) - **Ease of Use:** 9.4/10 (Category avg: 9.0/10) - **Dashboard:** 8.8/10 (Category avg: 9.0/10) **Who Is the Company Behind Foodics?** - **Seller:** [Foodics](https://www.g2.com/sellers/foodics) - **Year Founded:** 2014 - **HQ Location:** Riyadh - **Twitter:** @foodics (15,582 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/foodics/ (1,088 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Food & Beverages, Restaurants - **Company Size:** 57% Small-Business, 37% Mid-Market ### 13. [Restoke](https://www.g2.com/products/restoke/reviews) Restoke is an all-in-one, AI powered back-of-house management platform that helps restaurant teams escape the daily grind by automating their entire operation. Streamline tedious tasks like food costs, ordering, inventory, team management, accounting and more. Also complete routine work like preps, procedures, trainings and compliance, creating a high visibility work environment for managers. With Restoke, restaurant teams will finally have the headspace and time to focus on what's really important - creating amazing food experiences for their customers. **Average Rating:** 4.8/5.0 **Total Reviews:** 26 **How Do G2 Users Rate Restoke?** - **Interoperability:** 9.0/10 (Category avg: 8.5/10) - **Reporting:** 9.2/10 (Category avg: 9.0/10) - **Ease of Use:** 8.7/10 (Category avg: 9.0/10) - **Dashboard:** 9.2/10 (Category avg: 9.0/10) **Who Is the Company Behind Restoke?** - **Seller:** [Restoke](https://www.g2.com/sellers/restoke) - **Year Founded:** 2021 - **HQ Location:** Melbourne, AU - **Twitter:** @Restoke_ai (31 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/restoke-ai/ (29 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospitality, Restaurants - **Company Size:** 77% Small-Business, 23% Mid-Market #### What Are Restoke's Pros and Cons? **Pros:** - Ease of Use (13 reviews) - Inventory Management (10 reviews) - Customer Support (8 reviews) - Helpful (8 reviews) - Recipe Management (8 reviews) **Cons:** - Setup Difficulty (3 reviews) - Complex Implementation (2 reviews) - Slow Performance (2 reviews) - Expensive (1 reviews) - Import Issues (1 reviews) ### 14. [Tock](https://www.g2.com/products/tock/reviews) Tock is the reservation and table management platform that works for the hospitality industry. For over a decade, Tock has been working to create solutions to the industry’s toughest problems. From eliminating no-shows to controlling costs, Tock builds tools that help businesses adapt to hospitality’s ever-changing needs through greater creativity and control. Restaurants, wineries, hotels, and bars all around the world love Tock for its flexibility, customization, and world-class support. **Average Rating:** 4.2/5.0 **Total Reviews:** 95 **How Do G2 Users Rate Tock?** - **Interoperability:** 6.8/10 (Category avg: 8.5/10) - **Reporting:** 7.9/10 (Category avg: 9.0/10) - **Ease of Use:** 7.9/10 (Category avg: 9.0/10) - **Dashboard:** 8.4/10 (Category avg: 9.0/10) **Who Is the Company Behind Tock?** - **Seller:** [Tock](https://www.g2.com/sellers/tock) - **Year Founded:** 2014 - **HQ Location:** Chicago, IL - **Twitter:** @tock (5,261 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/tock (176 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** General Manager - **Top Industries:** Restaurants, Wine and Spirits - **Company Size:** 66% Small-Business, 30% Mid-Market #### What Are Tock's Pros and Cons? **Pros:** - Communication (1 reviews) - Ease of Use (1 reviews) - Efficiency (1 reviews) - Integrations (1 reviews) - Reservations Management (1 reviews) **Cons:** - Navigation Issues (1 reviews) - Not User-Friendly (1 reviews) - Poor Navigation (1 reviews) - Reservation System Issues (1 reviews) ### 15. [Push Operations](https://www.g2.com/products/push-operations/reviews) Push Operations is the hospitality industry’s leading all-in-one people management platform, built to streamline and automate every aspect of the employee lifecycle. Trusted by thousands of restaurant owners, Push combines payroll, HR, scheduling, time tracking, and reporting into one seamless system, saving both time and money. With features like one-click payroll, AI-powered scheduling, real-time customizable reporting, and digital hiring and onboarding, Push simplifies complex tasks, reduces manual admin work, minimizes errors, and ensures compliance with labor laws. This allows restaurant teams to focus on what they do best—delivering exceptional service. **Average Rating:** 4.4/5.0 **Total Reviews:** 155 **How Do G2 Users Rate Push Operations?** - **Interoperability:** 8.2/10 (Category avg: 8.5/10) - **Reporting:** 8.3/10 (Category avg: 9.0/10) - **Ease of Use:** 8.8/10 (Category avg: 9.0/10) - **Dashboard:** 7.5/10 (Category avg: 9.0/10) **Who Is the Company Behind Push Operations?** - **Seller:** [Push Operations](https://www.g2.com/sellers/push-operations) - **HQ Location:** Vancouver, Canada - **Twitter:** @pushoperations (310 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3710179/ (153 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** General Manager, Manager - **Top Industries:** Restaurants, Hospitality - **Company Size:** 50% Mid-Market, 48% Small-Business #### What Are Push Operations's Pros and Cons? **Pros:** - Ease of Use (64 reviews) - Scheduling (41 reviews) - Helpful (39 reviews) - Payroll Management (39 reviews) - Scheduling Ease (38 reviews) **Cons:** - Limited Features (28 reviews) - Navigation Difficulty (28 reviews) - Missing Features (26 reviews) - Limited Customization (24 reviews) - Navigation Issues (15 reviews) ### 16. [Lavu](https://www.g2.com/products/lavu/reviews) Lavu is a Point of Sale solution designed for use by full-service, quick-service, and franchise restaurants, from bars, nightclubs, and lounges, to food trucks and coffee shops. Lavu’s restaurant management system goes beyond simply placing orders and accepting payments. With employee management functionality including scheduling, shift-trading, and payroll reports, extensive sales and inventory reporting, inventory management, online ordering, and more, Lavu is a fully-featured system for all your restaurant management needs. Reporting can be accessed from the Control Panel at work, home, or anywhere with an internet connection, perfect for multiple location restaurants or owners on the go. Lavu offers a Loyalty App, delivery routing, happy hour pricing, layout customization, menu customization, and more. You have the freedom to choose the payment processor of your choice and no matter who you choose you will be able to easily split checks and accept multiple payment types through your Lavu POS. An affordable, intuitive system that is easy to use, easy to train on and that can be up and running in your establishment in no time. Currently being used in 60 countries, Lavu is the perfect choice for your restaurant, big or small, mobile or brick and mortar. **Average Rating:** 3.8/5.0 **Total Reviews:** 97 **How Do G2 Users Rate Lavu?** - **Interoperability:** 8.9/10 (Category avg: 8.5/10) - **Reporting:** 9.4/10 (Category avg: 9.0/10) - **Ease of Use:** 8.4/10 (Category avg: 9.0/10) - **Dashboard:** 9.6/10 (Category avg: 9.0/10) **Who Is the Company Behind Lavu?** - **Seller:** [Lavu](https://www.g2.com/sellers/lavu) - **Year Founded:** 2010 - **HQ Location:** Albuquerque, NM - **Twitter:** @LavuInc (2,165 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1818919/ (215 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, General Manager - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 88% Small-Business, 12% Mid-Market ### 17. [Upserve](https://www.g2.com/products/upserve-2019-05-21/reviews) Upserve POS is the industry-leading, cloud-based Point-of-Sale (POS) system used by thousands of restaurants with a passion for providing remarkable hospitality. Designed by restaurateurs for restaurateurs, Upserve POS merges an easy-to-use interface with modern capabilities so you get smooth operations and the ability to focus on your people and guest experience. Combined with Upserve HQ and payment processing, this is the only complete restaurant management solution in the industry, purpose-built for the restaurateur. **Average Rating:** 4.1/5.0 **Total Reviews:** 88 **How Do G2 Users Rate Upserve?** - **Interoperability:** 9.0/10 (Category avg: 8.5/10) - **Reporting:** 8.8/10 (Category avg: 9.0/10) - **Ease of Use:** 8.9/10 (Category avg: 9.0/10) - **Dashboard:** 9.6/10 (Category avg: 9.0/10) **Who Is the Company Behind Upserve?** - **Seller:** [Upserve](https://www.g2.com/sellers/upserve) - **Year Founded:** 2009 - **HQ Location:** Providence, RI - **Twitter:** @getupserve (5,747 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10501821/ (45 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner - **Top Industries:** Food & Beverages, Restaurants - **Company Size:** 77% Small-Business, 17% Mid-Market ### 18. [HungerRush POS](https://www.g2.com/products/hungerrush-pos/reviews) HungerRush POS is a comprehensive cloud-based restaurant management system tailored to quick-service and fast casual restaurants that seamlessly integrates digital ordering, delivery, customer engagement, kitchen operations, reporting and management processes, marketing, and payment processing. HungerRush provides flexible software and true business partnership to empower restaurant operators with a deeper understanding of guests, greater control over operations, and the tools to grow their business. **Average Rating:** 4.4/5.0 **Total Reviews:** 49 **How Do G2 Users Rate HungerRush POS?** - **Interoperability:** 8.5/10 (Category avg: 8.5/10) - **Reporting:** 9.1/10 (Category avg: 9.0/10) - **Ease of Use:** 9.3/10 (Category avg: 9.0/10) - **Dashboard:** 9.1/10 (Category avg: 9.0/10) **Who Is the Company Behind HungerRush POS?** - **Seller:** [HungerRush](https://www.g2.com/sellers/hungerrush) - **Company Website:** https://www.hungerrush.com/ - **Year Founded:** 2003 - **HQ Location:** Houston, Texas - **Twitter:** @hungerrush - **LinkedIn® Page:** https://www.linkedin.com/company/hungerrush/ (270 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 57% Small-Business, 37% Mid-Market #### What Are HungerRush POS's Pros and Cons? **Pros:** - Ease of Use (1 reviews) - Features (1 reviews) - Integrations (1 reviews) - Reservations Management (1 reviews) - Setup Ease (1 reviews) **Cons:** - Complexity (1 reviews) - Delayed Updates (1 reviews) - Inaccurate Tracking (1 reviews) - Integration Issues (1 reviews) - Long Delays (1 reviews) ### 19. [UrbanPiper](https://www.g2.com/products/urbanpiper/reviews) We believe that selling online is imperative for restaurants and food chains in the 21st century. However, building an effective online presence by developing apps and websites in-house can be an expensive and time-consuming effort. At UrbanPiper, we have built a suite of products, which makes the whole experience of selling online quick and simple. UrbanPiper offers a comprehensive suite of products, which include white-labelled and customizable websites and apps, a feature-rich CMS + CRM dashboard to manage and analyze your online presence, customer segmentation and campaigning tool to make it easier for you to keep your customers engaged, and to top it all - a devoted support team to make your online experience a breeze. The platform offers you everything that you need to grow your online business in an efficient manner. As a cloud-based solution, our clients do not have to pay anything extra for the latest updates, features and bug fixes. For a low monthly subscription fee, we ensure that all their technology concerns are taken care of – so that, they can focus single-mindedly on their business. **Average Rating:** 4.6/5.0 **Total Reviews:** 55 **How Do G2 Users Rate UrbanPiper?** - **Interoperability:** 8.1/10 (Category avg: 8.5/10) - **Reporting:** 8.9/10 (Category avg: 9.0/10) - **Ease of Use:** 8.8/10 (Category avg: 9.0/10) - **Dashboard:** 9.0/10 (Category avg: 9.0/10) **Who Is the Company Behind UrbanPiper?** - **Seller:** [UrbanPiper](https://www.g2.com/sellers/urbanpiper) - **Year Founded:** 2016 - **HQ Location:** Bengaluru, Karnataka - **Twitter:** @urbanpiper (252 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/urbanpiper/ (215 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Director - **Top Industries:** Food & Beverages, Restaurants - **Company Size:** 51% Small-Business, 39% Mid-Market ### 20. [TouchBistro Restaurant POS](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) TouchBistro is an all-in-one POS and restaurant management system that makes running a restaurant easier. Providing the most essential front of house, back of house, and guest engagement solutions on one powerful platform, TouchBistro helps restaurateurs streamline and simplify their operations – allowing them to spend less time manually connecting the dots, and more time connecting with guests and growing their business. Built to meet the unique needs of the restaurant industry, TouchBistro is fast, reliable, and easy to use, and has all of the features restaurateurs need to increase sales, deliver a great guest experience, and save both time and money. By pairing innovative restaurant technology with an unparalleled dedication to customer support and success, TouchBistro has powered more than 29,000 restaurants in over 100 countries, and is a global leader changing the way restaurateurs do business. **Average Rating:** 4.1/5.0 **Total Reviews:** 106 **How Do G2 Users Rate TouchBistro Restaurant POS?** - **Interoperability:** 5.6/10 (Category avg: 8.5/10) - **Reporting:** 6.2/10 (Category avg: 9.0/10) - **Ease of Use:** 8.5/10 (Category avg: 9.0/10) - **Dashboard:** 6.0/10 (Category avg: 9.0/10) **Who Is the Company Behind TouchBistro Restaurant POS?** - **Seller:** [TouchBistro](https://www.g2.com/sellers/touchbistro) - **Year Founded:** 2011 - **HQ Location:** Toronto, Canada - **Twitter:** @touchbistro (2,571 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2410023/ (382 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, President - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 84% Small-Business, 11% Mid-Market #### What Are TouchBistro Restaurant POS's Pros and Cons? **Pros:** - Ease of Use (1 reviews) - Reliability (1 reviews) **Cons:** - Poor Customer Support (2 reviews) - Connectivity Issues (1 reviews) - Expensive (1 reviews) - Inventory Management (1 reviews) - Lack of Tracking (1 reviews) ### 21. [Apicbase](https://www.g2.com/products/https-get-apicbase-com/reviews) Centralise recipes, inventory, purchasing, and menu planning to improve efficiency, cut costs, and gain total control across all your locations. Bring the key aspects of your back-of-house operations together in one place. Get actionable insights to boost profitability, drive efficiency, and lighten the workload for your employees. Apicbase is an end-to-end F&B Management Platform for: ✔️ Multi-site restaurants ✔️ Hotel chain restaurants ✔️ Large-scale catering businesses ✔️ Ghost kitchen & virtual brand networks The system supports all back-of-house processes: ✔️ Menu Engineering ✔️ Inventory management ✔️ Procurement ✔️ Production planning ✔️ Menu planning ✔️ HACCP & tasks planning ✔️ Sales analytics ✔️ AI Forecasting ✔️ Carbon Tracking Robust API's allow for efficient data transfers between ERP, EPOS, vendor tech, accounting and personnel planning. Apicbase sits at the core of tech ecosystems in the food & beverage and foodservice industry. It is Europe's leading F&B management platform. **Average Rating:** 4.5/5.0 **Total Reviews:** 59 **How Do G2 Users Rate Apicbase?** - **Interoperability:** 8.0/10 (Category avg: 8.5/10) - **Reporting:** 8.6/10 (Category avg: 9.0/10) - **Ease of Use:** 8.3/10 (Category avg: 9.0/10) - **Dashboard:** 9.1/10 (Category avg: 9.0/10) **Who Is the Company Behind Apicbase?** - **Seller:** [APICBASE NV](https://www.g2.com/sellers/apicbase-nv) - **Year Founded:** 2017 - **HQ Location:** Antwerp - **Twitter:** @apicbase (686 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/apicbase/ (49 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospitality, Food Production - **Company Size:** 60% Small-Business, 32% Mid-Market #### What Are Apicbase's Pros and Cons? **Pros:** - Control Customization (1 reviews) - Customizability (1 reviews) - Customization (1 reviews) - Easy Integrations (1 reviews) - Features (1 reviews) **Cons:** - Complex Interface (1 reviews) - Complexity (1 reviews) - Training Difficulty (1 reviews) ### 22. [EagleOwl](https://www.g2.com/products/eagleowl/reviews) EagleOwl is a cloud-based restaurant management platform to help restaurateurs improve their bottom-line by up to 20%. EagleOwl provides powerful, actionable insights into your end to end BOH operations, leading to reduced food cost and improved margin. The platform includes features such as supplier and purchase order management, recipe costing, menu engineering, SKU price fluctuation alerts, a collaboration tool to communicate within the platform, production costing, SKU level daily variance report, automated consumption reports, Opex and financial reports. EagleOwl goes deep into the inventory and operational efficiency of your business. Our YouTube Channel - https://www.youtube.com/channel/UCQ\_d4mzlLs33wnb\_FvYKXfQ **Average Rating:** 4.8/5.0 **Total Reviews:** 30 **How Do G2 Users Rate EagleOwl?** - **Interoperability:** 8.6/10 (Category avg: 8.5/10) - **Reporting:** 8.3/10 (Category avg: 9.0/10) - **Ease of Use:** 9.6/10 (Category avg: 9.0/10) - **Dashboard:** 9.6/10 (Category avg: 9.0/10) **Who Is the Company Behind EagleOwl?** - **Seller:** [Horned Owl Software Pvt Ltd](https://www.g2.com/sellers/horned-owl-software-pvt-ltd) - **Year Founded:** 2018 - **HQ Location:** Bangalore, Karnataka - **Twitter:** @TryEagleOwl (25 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/eagleowl/ (2 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Restaurants, Food & Beverages - **Company Size:** 61% Mid-Market, 39% Small-Business ## What Is Restaurant Management Software? [Restaurant Software](https://www.g2.com/categories/restaurant) ## What Software Categories Are Similar to Restaurant Management Software? - [Restaurant Reservations Software](https://www.g2.com/categories/restaurant-reservations) - [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos) - [Food Delivery Software](https://www.g2.com/categories/food-delivery-software) - [Restaurant Inventory Management Software](https://www.g2.com/categories/restaurant-inventory-management) - [Restaurant Business Intelligence & Analytics Software](https://www.g2.com/categories/restaurant-business-intelligence-analytics) - [Restaurant Scheduling Software](https://www.g2.com/categories/restaurant-scheduling) - [Cloud Kitchen Management Software](https://www.g2.com/categories/cloud-kitchen-management) --- ## How Do You Choose the Right Restaurant Management Software? ### What You Should Know About Restaurant Management Software ### What is Restaurant Management Software? Restaurant management software is designed to be an end-to-end software solution to help users run their restaurant. Ideally, if one purchases restaurant management software, they will not need to purchase other software to help run their restaurant. While every business is slightly different and has different needs, the intention behind a restaurant management system is to act as a POS solution, table management solution, inventory management solution, kitchen management solution, reservations solution, accounting solution, and more, all in one software package. While this may sound overwhelming, the intention is good. Restaurants operate on notoriously slim margins, and purchasing one software solution is often more cost-effective than buying many. Providing a more streamlined experience benefits both the business and each customer that walks through the door. By making it easy to seat a customer, take their order, send that order to the kitchen, and deliver the check, restaurant management software saves time for both the customer and the server. Some solutions are even available as a mobile app, eliminating the need for server stations entirely. Freeing up servers, saving time, and lowering costs all enable restaurants to run more efficiently between the back of house and front of house. It’s much easier to use one solution for everything rather than hope a variety of solutions will seamlessly integrate. Cloud-based software especially is easy to implement with touchscreen stations, so the learning curve is lower for both servers and the restaurant manager. Restaurant management software can also help owners and managers with the high-level aspects of running a restaurant outside of daily service. Accounting, billing, menu creation, inventory management, employee scheduling, and more are common features of restaurant management software. ### Why Use Restaurant Management Software? Restaurant management software is built to help users manage their restaurant or restaurants. By using a single unified system, users can streamline both the food prep and sales aspect of the business, as well as the high-level behind-the-scenes aspects. These solutions are designed to improve the daily experience of restaurant employees so they can in turn focus on improving the guest experience. Restaurant management systems are intended to manage all aspects of a restaurant from start to finish, from purchasing food all the way to billing and accounting. While many [restaurant POS](https://www.g2.com/categories/restaurant-pos) solutions are becoming robust enough to rival restaurant management software, their goal is not to be a comprehensive solution. Restaurant management systems, given that they are so robust, can help reduce costs, increase employee productivity, and even improve compliance with food safety regulations. Anyone looking for a comprehensive system to run a restaurant with a large variety of features can benefit from restaurant management software. They are designed specifically for the needs of a restaurant business and therefore cater their offerings specifically for restaurant needs. ### Who Uses Restaurant Management Software? Restaurant management software can be used by everyone who works in a restaurant. Hosts and hostesses can use the platform to accept reservations, manually input a reservation, assign tables, and create a waitlist. Servers can use it to place guest orders, make sales, create or split checks, run credit cards, and generally process payments like a POS system. The kitchen can use the platform to create a menu, mark when menu items are no longer available, receive tickets, and manage inventory. Restaurant owners and managers can receive high-level insights into the business with reports and analytics, manage accounting, handle billing and purchasing, and basically oversee all restaurant operations. ### Kinds of Restaurant Management Software Most restaurant management software is designed to be a one-stop shop for all restaurant-running needs. However, some center on different aspects of running a restaurant than others. Some might focus more on the business side, with robust accounting features. Some might focus more on the server side, providing easy tools to streamline service. Some may focus on helping a kitchen become and stay organized by digitizing order tickets. In general, most restaurant management systems will be very similar, but the slight shift in focus can help direct improvements in a restaurant where they are most needed. Depending on the size of the restaurant and how many locations there are, some software is built specifically for single locations and some are specifically created for large businesses handling multiple restaurants. ### Restaurant Management SoftwareFeatures **Finance tracking –** Tracking every transaction is extremely important in a restaurant. Not only does it help manage income versus expenditures, but it also makes it much easier if a customer ever disputes a purchase. Knowing how much money is going into purchasing food by breaking down recipes by the cost of individual ingredients and which menu items are more successful than others can help owners and managers make informed decisions moving forward. This can also help a kitchen see how much money is being lost to food waste and make adjustments. In general, it’s always a good idea to know how sales are faring and where costs can be cut. **Tax tools –** Tax season can be rough on everyone, especially small businesses. Restaurant management platforms with tax tools can help prepare a restaurant for tax season with minimal work. By keeping track of all receipts and purchases, owners don’t need to worry about losing track of crucial information or doing a lot of tabulating last minute. **Menu creation –** While there’s obviously a lot of work that goes into creating a menu beyond the realm of software, restaurant management software can help organize that process. Some restaurant management software can maintain ingredient lists and recipes for menu items. Once menu items are finalized, they can easily be added to the POS feature, making it much easier for servers to place orders for customers. **Order management –** Order management and food sales obviously make up the bulk of a restaurant’s business. If operations don’t run smoothly, that can spell disaster for the entire business. With digital tickets or an integrated ticket printer, the kitchen can stay organized and on top of orders as they arrive. If a restaurant also runs a delivery service, staying organized is even more important in order to ensure that the food gets exactly where it needs to go. Some platforms will even alert servers when an order is running behind so they can keep customers informed. **Credit card processing –** Most point-of-sale systems have built-in credit card processing, and many restaurant management systems are no different. Since most diners pay by card, built-in credit card processing can make the payment process a lot smoother for both guests and servers. This can also eliminate the need to pay extra money to a credit card processing service. By having the service bundled with the software platform, there is no need to pay more out of pocket. **Loyalty management –** Obtaining and retaining customers is a huge challenge for any restaurant. Many restaurant management systems will include some kind of loyalty management features in the form of gift cards, frequent diner cards, or email newsletters. By having these all housed within the platform, redeeming cards or maintaining a record of accumulated points becomes easy. Customers don’t need to remember a paper card, and servers don’t need to spend a lot of time trying to ensure the customer gets their discount. **Inventory management –** For a restaurant, inventory control is a primary concern. Without enough of the right ingredients, serving customers becomes impossible. Food is not cheap, nor does it last forever, so ordering the right amount is extremely important. With inventory management features in a restaurant management system, chefs and cooks can keep track of all available ingredients, when they will expire, and what needs to be ordered in the near future. If a set amount of something is available, such as bottles of wine, a smart system will automatically update the inventory when items are purchased. While there is also restaurant inventory software available, having the feature available in a system already being used makes it much easier for the kitchen to communicate with the back office and front of house, and vice versa. **Employee management and scheduling –** Restaurants often have large workforces that work separate shifts. Employee management features can help restaurants schedule their employees’ shifts and create onboarding timelines for new employees who need training. This way, restaurants are always staffed appropriately and employees aren’t stretched thin. Some restaurant management software will even be able to report which days or nights are busier and which are slower so managers can schedule appropriately without under- or overstaffing. **Reporting and analytics –** Restaurants work with extremely small margins, so knowing exactly what is happening with the business at all times is crucial. Since restaurant management systems touch almost every aspect of a restaurant, they can collect data from the various corners of the business and create analytics that provide a clear picture of its operations. With this data and analysis, restaurant owners and managers can make informed decisions based on where they are performing well and where they need to improve. While data analytics solutions will provide more robust information, the basic tools within restaurant management systems are often enough for busy restaurateurs without a background in data science. **Delivery and takeout –** Customers love having the ability to order food online, so it makes sense to provide that option. A restaurant management system with functionality to create an online ordering portal helps keep everything in one place, as well as save time and money when trying to figure out how to build a website and avoid vendor fees. And with those orders coming directly through the restaurant management software, orders are less likely to be lost or pushed aside in favor of in-house diners. **Floor plans –** Restaurant management software allows hosts to input the floor plan of the restaurant into the tool so they can easily seat guests and reserve tables. Servers can use the floor plan to ensure that the right order goes to the right table. Some tools may even allow orders to be placed based on table seat, so if someone has an allergy or dietary restriction, they are not accidentally served the wrong item. ### Trends Related to Restaurant Management Software **Tableside ordering –** Cloud-based restaurant management software has the ability to sync multiple mobile devices so servers can ditch the ticket pad and use a tablet or mobile phone to place orders right at the table. With the increased speed and accuracy offered by such functionality, it’s understandable why more and more restaurants are implementing this solution. **Tablet-based POS –** Most restaurant management systems are optimized to run on an iPad or similar tablet, saving restaurant owners money by being easily replaceable and saving space by not requiring a computer mouse or keyboard. Tablets are also portable and easy to set up, making them ideal if you want to try out new layouts or train new employees. No more bulky server stations. **Online ordering –** Ordering food online is a huge trend, and one that is likely not going away anytime soon. If a restaurant doesn’t offer online ordering, they’re likely missing out on a huge amount of potential sales. Luckily, restaurant management software makes it easy to create an online ordering portal with minimal effort. ### Software and Services Related to Restaurant Management Software [Restaurant POS software](https://www.g2.com/categories/restaurant-pos) provides many similar features to a restaurant management system but is not as robust in features. Restaurant POS software is primarily designed to facilitate customer transactions and may contain additional features to aid in managing a restaurant. Restaurant management software is designed to run all aspects of a restaurant. [Restaurant reservations software](https://www.g2.com/categories/restaurant-reservations) is designed to accept and manage reservations. Customers can make a reservation for a specific time, either on a restaurant’s website or a dedicated restaurant reservations site like OpenTable. While restaurant management software may be able to do this as well, it may not necessarily interface with the larger aggregate sites. [Restaurant delivery/takeout software](https://www.g2.com/categories/restaurant-delivery-takeout) provides a means for restaurants to create an online ordering portal. While that may be on their website or on a larger marketplace like GrubHub, these tools typically integrate with restaurant management systems. Some modern restaurant management software may contain this feature, but it may not interface with the larger marketplaces. [Restaurant inventory managment & purchasing software](https://www.g2.com/categories/restaurant-inventory-management-purchasing) is a set of tools specifically designed to help restaurants manage their food inventory and streamline the purchasing process. Restaurant management systems will likely contain features similar to this, but they may not be as robust. [Restaurant business intelligence & analytics software](https://www.g2.com/categories/restaurant-business-intelligence-analytics) is designed to provide high-level insights into the performance of a restaurant. This data often comes from other restaurant software being used by the business. Restaurant management software will have the ability to create some reports and analytics because it gathers a large amount of data from all aspects of restaurant operations, but they may not be as robust as those created by a dedicated business intelligence and analytics tool.