Best Personalization Software - Page 11

How Many Personalization Software Products Does G2 Track?

Total Products under this Category: 253

Category Stats (Sep 2026)

  • Average Rating: 4.51/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: All In One Email (+5.56%) - Among all products in this category, All In One Email recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Personalization Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 38,200+ Authentic Reviews
  • 253+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Personalization Software

G2 Grid® for Personalization Software plotting products by satisfaction and market presence

Highlighted products: Insider One, Braze, Klaviyo, Customer.io, Agentforce Marketing (formerly Salesforce Marketing Cloud), Bloomreach, Dotdigital, and Iterable.

Underlying data: [Grid® JSON](https://www.g2.com/categories/personalization/grids.json?focus%5B%5D=insider-one&focus%5B%5D=braze&focus%5B%5D=klaviyo&focus%5B%5D=customer-io&focus%5B%5D=agentforce-marketing-formerly-salesforce-marketing-cloud&focus%5B%5D=bloomreach-bloomreach&focus%5B%5D=dotdigital&focus%5B%5D=iterable)

Salestools

Salestools.io build the world's first AI SDR's and AI Sales agents, pioneered since 2018. Unlike traditional sales intelligence tools, our AI-driven solution operates independently owning the data layer to execute end-to-end prospecting, outreach, and engagement at unprecedented scale. Salestools.io AI SDR's work autonomously to target, prospect, reply 24/7, handle objections and build personalised outreach by Email and LinkedIn. It creates personalized, unique, and relevant emails for each prospect and LinkedIn messages on behalf of every sales representatives, and none will know. It uses Social Selling engagement mechanism crafting comments on autopilot or co-pilot and 87% connection request rate is guaranteed. Forget lead forms - Salestools empowers you to identify and engage every anonymous website visitor, even those who don't leave their information. By seamlessly integrating ExactVisitor.com, we reveal the true identities behind your website traffic. No more guessing games. Now you can pinpoint the exact decision-makers visiting your site and immediately add them to highly personalized outreach campaigns. Our AI-powered systems craft custom connection requests and messaging that captivates each prospect, driving engagement and new pipeline.

Average Rating: 4.3/5.0

Total Reviews: 19

How Do G2 Users Rate Salestools?

  • Has the product been a good partner in doing business?: 7.6/10 (Category avg: 9.2/10)
  • Ease of Admin: 8.0/10 (Category avg: 8.8/10)
  • Ease of Use: 8.3/10 (Category avg: 8.8/10)
  • Quality of Support: 7.9/10 (Category avg: 9.3/10)

Who Is the Company Behind Salestools?

  • Seller: Salestools
  • Year Founded: 2015
  • HQ Location: San Francisco, US
  • Twitter: @Salestoolsio
    1,340 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 50% Small, 25% Large

What Do G2 Reviewers Say About Salestools?

AI-generated summary from verified user reviews

Pros
  • Users value how Salestools effectively supports business development by enhancing digital sales strategies and user contributions.
  • Users commend Salestools for its effective digital sales support, enhancing contributions and overall user experience.
  • Users commend Salestools for its thoughtful design that enhances digital sales and user contribution experience.
  • Users commend Salestools for its effective user support that enhances digital sales efficiency and contributor experience.
Cons
  • Users express frustration over the non-user-friendly interface that complicates cancellation and ruins their experience.
  • Users are frustrated with payment issues, facing difficulties in canceling subscriptions and obtaining refunds from Salestools.
  • Users experience poor customer support, feeling trapped with no response or resolution for cancellations and refunds.
  • Users express frustration over subscription issues, feeling trapped with ongoing payments and no response from customer service.
  • Users express frustration with persistent bugs and poor support, leading to difficulties in using Salestools effectively.

What Are Recent G2 Reviews of Salestools?

What Are G2 Users Discussing About Salestools?

WhatCounts

WhatCounts is an email service provider helping you send what counts with an amazing platform and full-service agency to back it up. We partner with companies to drive more revenue by leveraging our savvy email experts and a sophisticated email marketing platform. We provide data management, software, and services to marketers seeking to deliver smart personalized digital messages to their target audiences. The WhatCounts team works hard to make sure your subscribers always receive meaningful messages.

Average Rating: 3.4/5.0

Total Reviews: 14

How Do G2 Users Rate WhatCounts?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.2/10)
  • Ease of Admin: 8.7/10 (Category avg: 8.8/10)
  • Ease of Use: 6.7/10 (Category avg: 8.8/10)
  • Quality of Support: 7.7/10 (Category avg: 9.3/10)

Who Is the Company Behind WhatCounts?

  • Seller: Zeta Global
  • Year Founded: 2007
  • HQ Location: New York, NY
  • Twitter: @ZetaGlobal
    16,660 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,116 employees on LinkedIn®
  • Ownership: NYSE: ZETA

Who Uses This Product?

  • Company Size: 71% Medium, 21% Large

What Are Recent G2 Reviews of WhatCounts?

What Are G2 Users Discussing About WhatCounts?

All In One Email

All In One Email combines an email marketing platform with hands-on deliverability expertise and fully managed services for high-volume senders. We work with political campaigns, nonprofits, advocacy organizations, publishers and agencies whose volume and deadlines leave no room for deliverability problems. Three ways to work together: 1. Platform Only, $500 per month: multi-relay SMTP sending with SPF, DKIM and DMARC setup on authenticated. Your team manages the sending to your ESP. 2. Platform Plus Sending, from $0.80 CPM: the full platform on top of our internal email engine, with automation, segmentation, reporting and deliverability support. Volume tiers are $0.80 CPM up to 100,000 emails per month, $0.70 up to 1 million, and $0.60 up to 2.5 million. 3. Fully Managed, quoted: our team becomes your outsourced email team, running end-to-end strategy and creative, campaign deployment, ongoing optimization, and deliverability Doing email since 2007, sending more than 100 million messages a month.

Average Rating: 4.8/5.0

Total Reviews: 2

How Do G2 Users Rate All In One Email?

  • Ease of Use: 10.0/10 (Category avg: 8.8/10)
  • Quality of Support: 10.0/10 (Category avg: 9.3/10)

Who Is the Company Behind All In One Email?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About All In One Email?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the centralized and organized features of All In One Email, enhancing their email management experience.

What Are Recent G2 Reviews of All In One Email?

Appier AiDeal

Still distributing coupons to all users indiscriminately? Still bothered by the heavy manual effort required for coupon segmentation? Try AIDEAL! Stop Indiscriminate Coupon Distribution Coupons distributed to everyone hurts profit margins. Target only hesitant buyers who need a push from incentives. Avoid delivering to window shoppers (those who won’t checkout with coupons) or immediate buyers (those who will buy regardless) to optimize your coupon costs. Predict Purchase Intent with Deep Learning Pinpoint users’ behavioral patterns in real time. Leverage thousands of data features, i.e., mouse movement and swiping trajectory, to calculate users’ likelihood to purchase. Know who to target and when to trigger coupon pop-ups dynamically to deliver optimal campaign results. Maximize Marketing ROI and Seal the Deal Drive immediate conversions among hesitant buyers with limited-time deals. No more wasted budget on immediate buyers and window shoppers. Increase transaction completion rate without diminishing margins. Improve overall conversion rates while optimizing profits.

Average Rating: 4.5/5.0

Total Reviews: 1

How Do G2 Users Rate Appier AiDeal?

  • Ease of Use: 8.3/10 (Category avg: 8.8/10)
  • Quality of Support: 8.3/10 (Category avg: 9.3/10)

Who Is the Company Behind Appier AiDeal?

  • Seller: Appier
  • Year Founded: 2012
  • HQ Location: Taipei, Taiwan
  • Twitter: @GoAppier
    1,230 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    862 employees on LinkedIn®
  • Ownership: TYO: 4180

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Appier AiDeal?

What Are G2 Users Discussing About Appier AiDeal?

Batch

Batch is a modern Customer Engagement Platform built for CRM teams seeking greater efficiency, agility, and autonomy in orchestrating their omnichannel campaigns (email, SMS, push notifications, in-app messages, landing pages, Ads, WhatsApp, RCS, etc.). Designed as a no-code solution, it’s the only CEP that combines a seamless interface, intelligent segmentation, an interactive journey builder, all messaging channels, and built-in analytics. With Batch, marketers can independently create, launch, and monitor personalized campaigns — simple or complex — without relying on engineering teams, even for anonymous audiences. The platform is powered by a high-performance, modern data foundation: it connects natively to Snowflake/BigQuery environments or composable CDPs, and consolidates multiple tools into one — campaign orchestrator, email and mobile router, and data platform — while delivering a user experience built for simplicity and performance. With Batch, marketing teams benefit from a sovereign, high-impact platform and expert support to take back control of customer engagement, accelerate CRM cycles, and generate more value with less complexity. With offices in France and Germany, Batch supports over 400 clients across 25 countries — Le Monde, La Redoute, Oscaro, Lacoste, Manomano, SNCF Connect, Tagesspiegel, Sky, Leclerc, Intermarché, Rewe, Lidl, Le Point, Sephora, BVG, Leboncoin, Mobile.de, dm-drogerie markt.

Average Rating: 4.6/5.0

Total Reviews: 40

How Do G2 Users Rate Batch?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • Ease of Admin: 8.8/10 (Category avg: 8.8/10)
  • Ease of Use: 9.5/10 (Category avg: 8.8/10)
  • Quality of Support: 9.5/10 (Category avg: 9.3/10)

Who Is the Company Behind Batch?

  • Seller: Batch
  • Year Founded: 2015
  • HQ Location: Paris, lle-de-France
  • Twitter: @batch
    1,923 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    120 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Leisure, Travel & Tourism
  • Company Size: 46% Large, 41% Medium

What Do G2 Reviewers Say About Batch?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the excellent customer support from Batch, highlighting attentive and proactive success managers.
  • Users find Batch to be an easy-to-use platform that facilitates personalized engagement with excellent support from success managers.
  • Users appreciate the excellent support and ease of use with Batch, enhancing campaign setup and user engagement.
  • Users commend Batch for their business enhancement capabilities, exceeding expectations through innovative solutions and exceptional support.
  • Users find Batch to provide an intuitive experience, making campaign setup quick and efficient with excellent support.
Cons
  • Users find the missing features in Batch hinder the setup of an effective omnichannel strategy.
  • Users find the dashboard overwhelming at first, particularly during advanced push notification campaign setups.
  • Users find the difficult setup of Batch's omnichannel strategy challenging without prior CEP interface experience.
  • Users feel there is a need for development on features and testing to enhance their experience with Batch.
  • Users find integration difficulties when attempting to connect with tech teams for in-depth support.

What Are Recent G2 Reviews of Batch?

BEYABLE

BEYABLE, your #1 Partner for conversion & experimentation 
Optimize 100% of the visitor journey with AI Personalization. BEYABLE analyzes each visitor's behavior in real time to deliver a unique experience and maximize your conversions. BEYABLE includes: • Personalization • E-Merchandising • Product recommendations • E-Mail Remarketing • Cart abandonment • AB Testing • CRO • Lead Generation • Search AI Turn your visitors into loyal customers, boost your results today. To learn more, visit www.beyable.com

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate BEYABLE?

  • Ease of Use: 10.0/10 (Category avg: 8.8/10)
  • Quality of Support: 10.0/10 (Category avg: 9.3/10)

Who Is the Company Behind BEYABLE?

  • Seller: BEYABLE
  • Year Founded: 2014
  • HQ Location: Paris, FR
  • LinkedIn® Page: www.linkedin.com
    27 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of BEYABLE?

ChatDaddy

Boost marketing performance and build better customer relationships by providing a more personal experience for you and your customers.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate ChatDaddy?

  • Ease of Use: 10.0/10 (Category avg: 8.8/10)
  • Quality of Support: 10.0/10 (Category avg: 9.3/10)

Who Is the Company Behind ChatDaddy?

  • Seller: ChatDaddy
  • Year Founded: 2018
  • HQ Location: Hong Kong, HK
  • LinkedIn® Page: www.linkedin.com
    25 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium, 100% Small

What Are Recent G2 Reviews of ChatDaddy?

CiValue

ciValue helps retailers accelerate growth with the ultimate SaaS solution to seize media and data monetization opportunities. Already globally serving retailers from Food, Drug & Specialty verticals, ciValue delivers a self-serve approach for retailers and their brand partners to achieve new revenue streams, sales growth, and increase share of wallet through customer-centric merchandising and marketing. In only 8 weeks, and with full ownership of their revenue. Built for scale, the solution leverages automation and AI to accelerate revenue-generating opportunities, and delivers dedicated applications for customer & product performance intelligence, audiences & segmentation building, offer management, and insights sharing that enable users to promptly identify risks and opportunities, and act on those insights, in a few clicks only. In turn, these insights and activations onto what consumers want, help users optimize their assortment and promotions, execute hyper-targeted personalized offers & ads across physical and digital channels, and close the measurement loop between the physical and digital world. The solution delivers a radically different business model, changing the way retailers monetize their 1st party data and media, by leaving them in control to reap the full revenue of their strategy. Founded in 2014, the company based in Israel counts + 30 employees and a successful track record of growing and retaining highly satisfied customers.

Average Rating: 5.0/5.0

Total Reviews: 2

How Do G2 Users Rate CiValue?

  • Ease of Use: 10.0/10 (Category avg: 8.8/10)
  • Quality of Support: 10.0/10 (Category avg: 9.3/10)

Who Is the Company Behind CiValue?

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of CiValue?

Deck AI Assistant

Deck is an AI assistant with its own inbox. It was built to handle the ambiguous, multi-step work that takes up 28 hours a week and let's you focus on higher impact work. You give it a name and it gets its own inbox and email address, so you can loop it into any thread the same way you'd cc a coworker. From there it reads along, keeps track of decisions and files as they come up, and flags anything in a conversation that actually needs your attention instead of burying it in your inbox. Beyond just watching threads, you can hand Deck actual tasks, like drafting a reply, pulling together a summary, or running a recurring routine, and it emails you the finished result. It also automates manual tasks like daily brief covering your calendar, automating customer intake, and reporting and analysis, and general tasks that weigh down operators and teams. It is SOC 2 and GDPR compliant.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Deck AI Assistant?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Ease of Admin: 10.0/10 (Category avg: 8.8/10)
  • Ease of Use: 8.3/10 (Category avg: 8.8/10)
  • Quality of Support: 10.0/10 (Category avg: 9.3/10)

Who Is the Company Behind Deck AI Assistant?

  • Seller: Deck
  • Year Founded: 2025
  • HQ Location: N/A
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Deck AI Assistant?

Fanplayr

Fanplayr, is a leading provider of data and AI-driven e-commerce optimization and personalization solutions. Fanplayr uses behavioral and real-time data to boost customer engagement and increase online conversions through personalized, multichannel experiences.

Average Rating: 4.0/5.0

Total Reviews: 1

How Do G2 Users Rate Fanplayr?

  • Ease of Use: 8.3/10 (Category avg: 8.8/10)
  • Quality of Support: 8.3/10 (Category avg: 9.3/10)

Who Is the Company Behind Fanplayr?

  • Seller: Fanplayr
  • Year Founded: 2012
  • HQ Location: Palo Alto, US
  • LinkedIn® Page: www.linkedin.com
    49 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Fanplayr?

iPresso

Integrated Marketing Automation platform for professional marketers. Industry-specific, with support, without a break from development. iPresso is more than just a technology... … and more than automation - everything counts: understanding the industry and business, support oriented to needs and problems, analytics, integration, continuous development. Make your marketing more effective! It’s not just a slogan but our mantra, which we use to develop the system. The core assumption of iPresso is to support professional marketers in their everyday work: integrate data, tools, design and conduct personalized, multi-channel campaigns, measure results and constantly improve them. How do we do it? We are continuously working on making iPresso maximally accessible and intuitive. iPresso is used by marketers from companies and brands operating all over the world. Discover what iPresso places at their disposal. Marketing Automation is complicated and hard to launch? ‍Not with iPresso! Technology is for all people. Marketing Automation was created especially for selected marketers, entrepreneurs and designers. We believe and know from experience that you do not expect a tool overloaded with redundant features.You need iPresso to be as flexible, friendly and integrated as possible. MAiA: The AI Assistant Built Into iPresso One of iPresso's key competitive advantages is MAiA (Marketing AI Assistant) - a built-in artificial intelligence assistant that transforms the way marketers work with campaign data.MAiA automates campaign performance reporting and reduces analysis time from hours to seconds. Instead of manually browsing dashboards and exporting data, a marketer asks a question in natural language and receives a ready-made interpretation of results, optimization recommendations, and actionable conclusions. What MAiA can do: - Generate campaign reports on demand, without manual configuration - Interpret anomalies and trends in data in real time - Compress analytical work from multi-hour sessions to instant answers - Support data-driven marketing decisions at every stage of the funnel - MAiA directly addresses one of the biggest challenges facing modern marketers: data overload combined with a chronic lack of time for interpretation. Adjust iPresso to your industry and business We possess competences and additional functionalities that better match iPresso to a particular industry. iPresso Enterprise is a dedicated marketing automation service for: finance, FMCG, telecommunications, automotive, airlines, media and entertainment, B2B – it’s an option worth considering.

Average Rating: 4.5/5.0

Total Reviews: 1

How Do G2 Users Rate iPresso?

  • Ease of Use: 10.0/10 (Category avg: 8.8/10)
  • Quality of Support: 10.0/10 (Category avg: 9.3/10)

Who Is the Company Behind iPresso?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of iPresso?

What Are G2 Users Discussing About iPresso?

Jeeng

Jeeng (formerly PowerInbox) provides a platform for publishing with a revolutionary algorithm that helps create automated & personalized messaging which fuel engagement and monetization. Jeeng monetization lets publishers add new revenue streams by leveraging their own data to engage subscribers and drive traffic. Jeeng also works with advertisers the help them put their brand in front of unique opt-in subscribers in email, on the web & in push.

Average Rating: 4.5/5.0

Total Reviews: 5

How Do G2 Users Rate Jeeng?

  • Ease of Use: 8.7/10 (Category avg: 8.8/10)
  • Quality of Support: 9.0/10 (Category avg: 9.3/10)

Who Is the Company Behind Jeeng?

  • Seller: Jeeng
  • Year Founded: 2010
  • HQ Location: N/A
  • Twitter: @JeengOfficial
    2,231 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 40% Medium, 40% Small

What Are Recent G2 Reviews of Jeeng?

What Are G2 Users Discussing About Jeeng?

Pathmonk

Use Intent data & micro moments to get instant 1.5x lift in website signups with your current traffic. Pathmonk analyses all actions of the website visitors and delivers personalized micro-moments that convert more visitors into leads. Convert and monetize your website traffic.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Pathmonk?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Ease of Admin: 10.0/10 (Category avg: 8.8/10)
  • Ease of Use: 10.0/10 (Category avg: 8.8/10)
  • Quality of Support: 10.0/10 (Category avg: 9.3/10)

Who Is the Company Behind Pathmonk?

  • Seller: Pathmonk
  • Year Founded: 2021
  • HQ Location: Düsseldorf, DE
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Pathmonk?

Piano Subscriptions

The subscription platform built to grow revenue, not just process payments Piano Subscriptions connects user identity, audience segmentation, real-time personalization, billing and payments, so every interaction is optimized for conversion. Designed for the full subscriber lifecycle, from acquisition to renewal, with native Stripe Billing integration.

Average Rating: 4.5/5.0

Total Reviews: 3

How Do G2 Users Rate Piano Subscriptions?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Ease of Admin: 6.7/10 (Category avg: 8.8/10)
  • Ease of Use: 10.0/10 (Category avg: 8.8/10)
  • Quality of Support: 9.4/10 (Category avg: 9.3/10)

Who Is the Company Behind Piano Subscriptions?

  • Seller: Piano
  • Year Founded: 2016
  • HQ Location: Amsterdam, North Holland, Netherlands
  • Twitter: @piano_io
    1,432 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    791 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Medium, 33% Large

What Do G2 Reviewers Say About Piano Subscriptions?

AI-generated summary from verified user reviews

Pros
  • Users value the automation capabilities of Piano Activation, significantly saving time in managing personalized customer experiences.
  • Users find that content personalization in Piano Activation significantly streamlines customer experience management, saving time and enhancing engagement.
  • Users value the customization features of Piano Activation, enhancing user experiences through targeted personalization on multiple platforms.
  • Users value the time-saving drag-and-drop interface of Piano Activation for efficiently managing personalized customer experiences.
  • Users love the ease of use of Piano Activation, streamlining customer experience management across different platforms effortlessly.
Cons
  • Users find it difficult to manage multiple customer experiences, indicating a need for better prioritization features in Piano Activation.
  • Users find it challenging to manage multiple customer experiences, indicating a need for better prioritization features.
  • Users struggle with segmentation issues that complicate managing multiple customer experiences effectively on the same page.

What Are Recent G2 Reviews of Piano Subscriptions?

Power Personas

Power Personas is an AI-powered behavioral segmentation & personalization platform that makes it easy for you to create ICPs and buyer personas that automatically show you how to align your content, messaging and branding with your customers, so it makes a bigger impact. Whether you’re targeting a single type of customer or multiple cohorts, our science-based, human-centered recommendations help just about everyone on your team.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Power Personas?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Power Personas?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated July 14, 2026