Peak Reviews & Product Details

AI applications developed by Peak is already pre-built to enhance every business processes with automation and optimization. The inventory optimization application has helped in reducing cases of stockout and also enhance the cash flow. Review collected by and hosted on G2.com.

Try to work out which areas of operation you think you've got room for improvement on before you engage Peak (or any AIaaS vendor) - with so much possible in this area one of the biggest problems you'll face is deciding where to start. You need an area with rich data ideally, and where you can find incremental improvements that have a definite, measurable ROI.

Peak have a good team but the teams are small and you 'll need to have a dedicated point of contact you can use at your end to build a relationship with them - it's key that they get to understand your business in detail Review collected by and hosted on G2.com.

We're looking at optimising our sales process to make it faster, and to improve conversion rates between the various stages. We're looking at how we can better identify customers in our existing customer base that we should be focusing on, and whether they're going to grow so we can make sure we're ready to provide them with what they need. We're on track to see a very satisfying ROI by reducing our void costs. Review collected by and hosted on G2.com.

Over the months, we refined our way of working together, to make sure we reviewed frequently how work was progressing - early on, we were sometimes slightly at cross-purposes, where PeakAI produced results which didn't directly answer the business's questions. We're now working together very effectively, to get the best out of Peak's technical expertise and the client's knowledge of their business and its issues. Review collected by and hosted on G2.com.

Ensure you define the questions/requirements clearly. Meet/WebEx regularly, to ensure work-in-progress is reviewed and discussed frequently. Review collected by and hosted on G2.com.

We have examined stock availability and how best to deploy stock for maximum customer service without increasing stock levels. We are looking at how to reduce unnecessary stock movements to maintain availability as efficiently as possible. Vehicle utilisation is another focus, where we can identify surplus vehicles which can either be removed or moved to locations short of vehicles. We are also modelling other distribution network options. Review collected by and hosted on G2.com.

The main challenges revolve around adapting our data and creating understanding between our commercial model and standard sales practices. Again this is a journey, and AI is not a silver bullet solution. The gulf between those who are new to working with data and processes and those who live it day to day takes some effort in bridging. Review collected by and hosted on G2.com.

Have members of the team that are comfortable with data, data models and how to apply data to business solutions. Have patience whilst the data model is being calibrated. Bring in senior team members by showcasing the outputs of the data. Review collected by and hosted on G2.com.

Improved conversion rates, customer segmentation, value driver recognition are the starting points. Review collected by and hosted on G2.com.

We are looking at various modules with Peak, asset optimisation, cross selling/basket analysis, customer segmentation, logistics optimisation all to try and improve revenues, return on capital and provide some cost savings. Review collected by and hosted on G2.com.