Best Patient Engagement Software - Page 2

How Many Patient Engagement Software Products Does G2 Track?

Total Products under this Category: 443

Category Stats (Sep 2026)

  • Average Rating: 4.35/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: cliexa (+5.26%) - Among all products in this category, cliexa recorded the largest rating increase compared to last month

Last updated: September 15, 2026

How Does G2 Rank Patient Engagement Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 13,000+ Authentic Reviews
  • 443+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Patient Engagement Software

G2 Grid® for Patient Engagement Software plotting products by satisfaction and market presence

Highlighted products: Birdeye, Weave, Agentforce Health (formerly Salesforce Health Cloud), NexHealth, Carepatron, Curogram, ModMed, and Pabau Practice Management.

Underlying data: [Grid® JSON](https://www.g2.com/categories/patient-engagement/grids.json?focus%5B%5D=birdeye&focus%5B%5D=weave-weave&focus%5B%5D=agentforce-health-formerly-salesforce-health-cloud&focus%5B%5D=nexhealth&focus%5B%5D=carepatron&focus%5B%5D=curogram&focus%5B%5D=modmed&focus%5B%5D=pabau-practice-management)

Solutionreach

Accelerate your revenue cycle with a unified, customizable patient messaging solution that streamlines the patient journey from first appointment to final payment. Solutionreach is the easy-to-use communications solution that helps build personalized patient relationships, improves care outcomes, optimizes staff time, and drives revenue We transform your patient communications while integrating seamlessly into existing operations. For 24 years, Solutionreach has kept offices running smoothly daily by growing revenue, and reducing no-shows for healthcare customers of all sizes with our industry-leading platform and service reliability. To learn how to get happier patients and staff with Solutionreach, visit www.solutionreach.com.

Average Rating: 4.3/5.0

Total Reviews: 167

How Do G2 Users Rate Solutionreach?

  • Workflow Management: 8.3/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 8.4/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 8.5/10 (Category avg: 8.5/10)
  • Patient Communications: 8.6/10 (Category avg: 8.8/10)

Who Is the Company Behind Solutionreach?

  • Seller: Solutionreach
  • Year Founded: 2000
  • HQ Location: Lehi, UT
  • Twitter: @solutionreach
    1,828 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    305 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Office Manager
  • Top Industries: Medical Practice, Hospital & Health Care
  • Company Size: 88% Small, 9% Medium

What Do G2 Reviewers Say About Solutionreach?

AI-generated summary from verified user reviews

Pros
  • Users love the easy appointment scheduling with Solutionreach, enhancing communication and staff satisfaction.
  • Users love Solutionreach for its streamlined patient communication and effortless scheduling experience for both staff and patients.
  • Users value the efficient communication of Solutionreach, facilitating quick updates and reaching customers effectively.
  • Users value the communication ease of Solutionreach, finding it quick to send newsletters and updates efficiently.
  • Users value the communication efficiency of Solutionreach, enabling quick outreach to all customers effortlessly.
Cons
  • Users find the frequent updates of Solutionreach frustrating, especially with changes that disrupt workflow and usability.
  • Users find the browser requirement inconvenient, causing frustration and accidental closures after the latest update.
  • Users find the inefficient updates frustrating as it requires manual browser access, leading to frequent accidental closures.
  • Users find the lack of a pay per use payments option to be a significant drawback of Solutionreach.
  • Users are frustrated with the update issues that require manual browser access, complicating the user experience.

What Are Recent G2 Reviews of Solutionreach?

What Are G2 Users Discussing About Solutionreach?

Artera

Artera is a patient communication and engagement platform designed to assist healthcare providers in managing and automating interactions with patients through various channels, including text, email, phone, and voice AI agents. This innovative solution caters to a diverse range of healthcare entities, such as specialty practices, Federally Qualified Health Centers (FQHCs), health systems, and federal agencies, all of which require efficient coordination of patient communication across multiple workflows. The platform's unique structure combines its core offering, Artera Harmony, with dedicated AI Service Squads. These teams work closely with healthcare organizations to develop tailored solutions that seamlessly integrate into existing workflows and Electronic Health Record (EHR) environments. This collaborative approach ensures that each organization can optimize its patient engagement strategies while maintaining the integrity of its operational processes. Artera's key capabilities significantly enhance patient communication efficiency. The voice AI agents are particularly noteworthy, as they can manage routine patient interactions such as appointment scheduling, intake processes, referrals, payments, and care gap outreach. This automation not only reduces the administrative burden on healthcare staff but also improves the overall patient experience by providing timely and accurate responses. Additionally, the Smart Inbox feature consolidates all patient communications in one accessible location, allowing providers to maintain a complete log of conversation history and context across different practices. Automated workflows further streamline routine tasks and complex care journeys, including appointment reminders and proactive patient outreach. These workflows are designed to operate without requiring staff intervention, thanks to deep EHR integrations that facilitate seamless communication. The AI Service Squads play a critical role in this process, collaborating directly with provider teams to design, implement, and support customized AI solutions tailored to the specific needs of each practice. Artera's platform supports over 200 million patients and processes more than 2 billion communications annually, showcasing its robust capabilities in the healthcare communication landscape. With integrations into major EHR systems and a commitment to security, as evidenced by its SOC 2 Type 2, HITRUST, HIPAA compliance, and FedRAMP Class D Certification, Artera prioritizes patient data protection. Importantly, patient data is not utilized to train AI models, ensuring privacy and compliance. With over 11 years of experience in healthcare communication and recognition as the top-ranked solution in KLAS for Patient Communications in 2026, Artera stands out as a comprehensive solution for healthcare organizations seeking to enhance patient engagement and streamline communication processes.

Average Rating: 4.8/5.0

Total Reviews: 93

How Do G2 Users Rate Artera?

  • Workflow Management: 9.7/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 10.0/10 (Category avg: 8.5/10)
  • Patient Communications: 9.5/10 (Category avg: 8.8/10)

Who Is the Company Behind Artera?

  • Seller: Artera
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Santa Barbara, US
  • Twitter: @Artera_io
    762 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    289 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 65% Medium, 18% Large

What Do G2 Reviewers Say About Artera?

AI-generated summary from verified user reviews

Pros
  • Users value the quick and versatile communication capabilities of Artera, enhancing patient outreach effectively.
  • Users value the ease of use of Artera, enhancing communication and simplifying appointment management for patients.
  • Users value the effective patient communication features of Artera, enabling quick outreach and two-way messaging.
  • Users value the quick and effective texting communication that enhances outreach and engagement with patients.
  • Users love the mass texting feature of Artera for its ease of use and efficient patient communication.
Cons
  • Users highlight the messaging issues in Artera, noting challenges with filtering and missed notifications.
  • Users find the limited features of Artera challenging, especially for managing high patient volumes in larger organizations.
  • Users find the limited messaging features of Artera hinder efficient communication and organization for managing high patient volumes.
  • Users experience communication issues due to a lack of notifications for new messages and channel activity.
  • Users find the difficult navigation in Artera frustrating, particularly in scaling features for larger organizations.

What Are Recent G2 Reviews of Artera?

What Are G2 Users Discussing About Artera?

Practice Better

Practice Better is the leading all-in-one practice management software solution designed to help health and wellness professionals streamline their operations and enhance client support. Our comprehensive platform caters to a diverse range of practitioners, including nutritionists, therapists, coaches, therapists, chiropractors, fitness trainers, and more, providing them with the tools necessary to manage their practices efficiently and effectively. Practice Better serves both solo practitioners and larger group practices across the globe. By offering a centralized, all-in-one EHR solution. With our user-friendly interface, Practice Better allows practitioners to focus more on their clients and less on administrative tasks, ultimately leading to improved client outcomes and satisfaction. Key features of Practice Better include appointment booking, billing management, telehealth capabilities, and client engagement tools. The appointment booking system enables practitioners to manage their schedules seamlessly, reducing the likelihood of double bookings and missed appointments. Practice Better Payments simplifies invoicing and payment processing, allowing professionals to track their finances with ease. Additionally, the telehealth functionality provides a secure platform for virtual consultations, ensuring that practitioners can connect with clients regardless of location. Another significant aspect of Practice Better is its client engagement tools, which include customizable client portals and online programs or courses. These features empower practitioners to create personalized experiences for their clients, fostering a sense of community and support. By offering resources like educational materials and progress tracking, practitioners can enhance the overall client experience and encourage adherence to wellness plans. Overall, Practice Better stands out in the practice management software category by providing a comprehensive suite of features tailored specifically for health and wellness professionals. Our focus on improving practice management, client support, and engagement allows practitioners to scale their businesses effectively while delivering better outcomes for their clients. The platform not only simplifies daily operations but also enhances overall quality of care, making it an invaluable tool for those in the health and wellness industry.

Average Rating: 4.7/5.0

Total Reviews: 299

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How Do G2 Users Rate Practice Better?

  • Workflow Management: 8.7/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 8.2/10 (Category avg: 8.5/10)
  • Patient Communications: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind Practice Better?

  • Seller: Green Patch Inc
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Toronto, ON, CA
  • Twitter: @thatcleanlife
    4,778 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    88 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Registered Dietitian, Owner
  • Top Industries: Health, Wellness and Fitness, Alternative Medicine
  • Company Size: 96% Small

What Do G2 Reviewers Say About Practice Better?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Practice Better, finding it intuitive and efficient for managing their practice.
  • Users appreciate the seamless integrations of Practice Better, enhancing efficiency in managing client care and workflow.
  • Users commend Practice Better for its efficiency, citing streamlined processes and easy integrations that save valuable time.
  • Users appreciate the easy integrations in Practice Better, streamlining patient management and enhancing their workflow efficiency.
  • Users appreciate the seamless integrations of Practice Better, enhancing efficiency and streamlining their workflow.
Cons
  • Users find the missing features in Practice Better hinder their therapy-related processes and overall functionality.
  • Users find Practice Better has limited features, lacking robust assessments and collaboration tools necessary for effective therapy practice.
  • Users find the platform not user-friendly, struggling with its overwhelming functionalities and clunky navigation.
  • Users find limited integration with other tools frustrating, affecting overall usability and feature accessibility in Practice Better.
  • Users face integration issues with Practice Better, struggling to sync with essential platforms like Google Calendar and QuickBooks.

What Are Recent G2 Reviews of Practice Better?

What Are G2 Users Discussing About Practice Better?

EHRYourWay

EHRYourWay is an end-to-end, ONC-certified electronic health record (EHR) solution specifically designed for the unique needs of behavioral health organizations. This comprehensive platform caters to outpatient and inpatient mental health clinics, addiction treatment centers, psychiatric hospitals, and Certified Community Behavioral Health Clinics (CCBHCs). By integrating all necessary functionalities—from patient intake and admissions to scheduling, clinical documentation, billing, and reporting—EHRYourWay eliminates the need for multiple vendors and disjointed systems, providing a seamless experience for users. Targeted primarily at healthcare providers in the behavioral health sector, EHRYourWay addresses the complexities of clinical workflows, compliance, and billing associated with mental health care. The platform is particularly beneficial for organizations that require a high degree of customization in their documentation and operational processes. Unlike rigid EHR systems that impose predefined workflows, EHRYourWay allows organizations to configure the platform according to their specific needs, ensuring that forms, workflows, and rules align with existing practices. This flexibility is essential for maintaining efficiency and minimizing disruption in clinical settings. One of the standout features of EHRYourWay is its robust clinical documentation capabilities. The platform enables users to create fully customized electronic replicas of their existing paper forms, allowing clinical staff to document care in a familiar format. It supports a wide range of behavioral health documentation, including psychiatric evaluations, therapy progress notes, and treatment plans. Additionally, built-in validated assessments, such as the PHQ-9 and GAD-7, automate scoring, while the integrated treatment planning module ensures continuity across patient records, linking assessments, diagnoses, and treatment goals in a comprehensive, audit-ready manner. In terms of billing and revenue cycle management, EHRYourWay streamlines the entire process from eligibility verification to claims submission. Its advanced fee schedule rules engine automates the determination of CPT codes and charge amounts, reducing manual entry and minimizing errors. The platform accommodates complex billing requirements, supporting various payers, including Medicaid, Medicare, and commercial insurers. Furthermore, EHRYourWay is equipped with compliance features, such as SOC 2 and ONC certifications, ensuring that organizations remain audit-ready while adhering to regulatory standards. EHRYourWay also excels in practice management, offering integrated solutions for scheduling, telehealth, patient portals, and intake management without the need for third-party add-ons. With a dedicated team of over 150 developers focused exclusively on behavioral health, EHRYourWay provides specialized support seven days a week, ensuring that users receive assistance tailored to their operational needs. This commitment to understanding the intricacies of behavioral health operations sets EHRYourWay apart as a comprehensive solution for organizations striving to enhance their clinical and administrative workflows.

Average Rating: 4.7/5.0

Total Reviews: 332

How Do G2 Users Rate EHRYourWay?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 8.7/10)

Who Is the Company Behind EHRYourWay?

  • Seller: EHR Your Way
  • Company Website:
  • Year Founded: 2008
  • HQ Location: San Diego, California
  • Twitter: @ehryourway
    168 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    33 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Therapist, Office Manager
  • Top Industries: Mental Health Care, Hospital & Health Care
  • Company Size: 55% Small, 43% Medium

What Do G2 Reviewers Say About EHRYourWay?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of EHR Your Way, appreciating its intuitive design and streamlined workflows.
  • Users value the efficiency of EHRYourWay, enjoying easy appointment management and streamlined workflows for enhanced productivity.
  • Users value the responsive customer support from EHRYourWay, enhancing their overall experience with the system.
  • Users value the extensive customization of EHRYourWay, making it adaptable and user-friendly for their organization.
  • Users appreciate the streamlined documentation workflow of EHRYourWay, enhancing efficiency and accuracy in managing client records.
Cons
  • Users often face technical issues like bugs and slow performance, hindering daily workflow and productivity.
  • Users are frustrated by the limited customization of forms and templates, hindering their ability to meet specific clinical needs.
  • Users find the time consumption in getting information and generating reports frustrating, impacting their overall efficiency.
  • Users face file management issues with EHRYourWay, including manual saving, session timeouts, and limited chart access.

What Are Recent G2 Reviews of EHRYourWay?

What Are G2 Users Discussing About EHRYourWay?

MaxAssist

MaxAssist® is an AI-powered platform designed for dental practices to enhance patient engagement and streamline daily operations. Built by dental professionals, it integrates multiple features to support admin teams, office managers, and dentists in managing scheduling, communication, and administrative workflows. Unlike traditional software, MaxAssist® goes beyond sending reminders by also targeting patients who do not respond to automation. MaxAI, our actionable intelligence feature, uses over a decade of patient scheduling data to generate personalized daily plans. Each morning, dental teams receive guidance on which patients to contact and the most effective approach, helping practices stay ahead of gaps in their hygiene schedule while also identifying unscheduled treatment opportunities. MaxAI can forecast up to 30 days in advance, allowing practices to proactively address potential slowdowns and maximize patient visits. Max integrates with Mango Voice for seamless patient communication. Features like Call Pop and Patient Pop provide immediate visibility into who is calling, including appointment history and relevant patient details. Staff can engage patients in real time, book appointments directly from calls, and reduce manual note-taking, creating a more efficient admin team. MaxAssist® features a user-friendly interface and optimized workflows that reduce errors and simplify repetitive tasks. Staff can manage appointments, track performance, and optimize the entire patient journey with less effort. By combining AI-driven insights, integrated communication tools, and workflow optimization, MaxAssist® ensures dental teams can keep hygiene schedules full, capture previously missed treatment opportunities, and deliver a more productive, patient-focused practice environment.

Average Rating: 4.7/5.0

Total Reviews: 281

How Do G2 Users Rate MaxAssist?

  • Workflow Management: 9.0/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 8.6/10 (Category avg: 8.5/10)
  • Patient Communications: 9.3/10 (Category avg: 8.8/10)

Who Is the Company Behind MaxAssist?

  • Seller: MaxAssist
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Calgary, Alberta
  • LinkedIn® Page: www.linkedin.com
    69 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Office Manager, Dentist
  • Top Industries: Hospital & Health Care, Health, Wellness and Fitness
  • Company Size: 88% Small, 6% Medium

What Do G2 Reviewers Say About MaxAssist?

AI-generated summary from verified user reviews

Pros
  • Users find MaxAssist to be extremely easy to use, simplifying appointment management and enhancing overall efficiency.
  • Users appreciate the easy patient communication with MaxAssist, especially through convenient text messaging for appointment reminders.
  • Users enjoy the time-saving features of MaxAssist, simplifying appointment management and reducing phone call needs.
  • Users highlight the effective communication with patients via text, finding it convenient and user-friendly.
  • Users commend the prompt customer support of MaxAssist, enhancing their overall efficiency and satisfaction with the product.
Cons
  • Users face messaging issues with MaxAssist, notably with automatic reminders and lack of group messaging options.
  • Users find the limited features of MaxAssist frustrating, especially regarding scheduling and character count restrictions.
  • Users find the system usability challenging due to confusing notes and navigation issues, affecting overall experience.
  • Users express frustration with the limited customization options in MaxAssist, impacting their efficiency and workflow.
  • Users find the high cost of MaxAssist surprising compared to existing built-in programs like Tracker.

What Are Recent G2 Reviews of MaxAssist?

What Are G2 Users Discussing About MaxAssist?

MyChart

MyChart Bedside provides access to their latest lab results, a way to message their nurses and doctors, and clear, nontechnical explanations of their treatment.

Average Rating: 4.4/5.0

Total Reviews: 38

How Do G2 Users Rate MyChart?

  • Workflow Management: 7.5/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 8.9/10 (Category avg: 8.5/10)
  • Patient Communications: 9.4/10 (Category avg: 8.8/10)

Who Is the Company Behind MyChart?

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Health, Wellness and Fitness
  • Company Size: 50% Large, 38% Small

What Are Recent G2 Reviews of MyChart?

What Are G2 Users Discussing About MyChart?

Luma Health

Luma was founded on the idea that healthcare should work better for all. Our solutions eliminate bottlenecks in the patient journey to make health systems more efficient – from scheduling and care coordination to AI fax processing. Headquartered in San Francisco, Luma serves more than 1,000 healthcare organizations in the United States, Canada, and the United Kingdom. Luma supports the care journeys of more than 100 million patients.

Average Rating: 4.8/5.0

Total Reviews: 81

How Do G2 Users Rate Luma Health?

  • Workflow Management: 9.3/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 9.5/10 (Category avg: 8.5/10)
  • Patient Communications: 9.8/10 (Category avg: 8.8/10)

Who Is the Company Behind Luma Health?

  • Seller: Luma Health
  • Year Founded: 2015
  • HQ Location: San Mateo, California
  • Twitter: @lumahealthhq
    686 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    197 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Medical Practice, Hospital & Health Care
  • Company Size: 57% Medium, 38% Small

What Do G2 Reviewers Say About Luma Health?

AI-generated summary from verified user reviews

Pros
  • Users value the automation features of Luma Health, enhancing patient engagement while reducing manual workload.
  • Users appreciate the easy communication with patients, allowing for seamless text interactions and timely responses.
  • Users value the comprehensive features of Luma Health, enhancing patient engagement while reducing workforce strain effectively.
  • Users appreciate the easy patient communication with Luma Health, allowing for seamless texting and quick replies.
  • Users commend Luma Health's exceptional customer support, noting the team's brilliance, compassion, and innovative problem-solving skills.
Cons
  • Users find Luma's complex interface challenging, requiring familiarity with existing systems for optimal use.
  • Users note the complexity and data accuracy issues with Luma Health, impacting overall usability despite excellent support.
  • Users frequently experience incomplete data issues with Luma, affecting functionality and requiring familiarity with the system.
  • Users find Luma Health to be not user-friendly, requiring a steep learning curve for effective usage.
  • Users find Luma Health's system complexity challenging, requiring significant familiarity with other products for effective use.

What Are Recent G2 Reviews of Luma Health?

What Are G2 Users Discussing About Luma Health?

RevenueWell

RevenueWell is a dental practice management and patient communication platform that helps dental practices attract new patients, automate administrative workflows, and strengthen relationships with existing patients throughout the care journey. Designed for solo practices, group practices, and dental specialists, the platform integrates marketing, communication, and front-office tools into a single solution built specifically for the dental industry. RevenueWell was founded in 2010 by dental professionals to address the operational and communication challenges unique to dental practices. The platform reduces manual front-desk work by automating outreach, appointment management, and patient follow-up — allowing staff to spend less time on administrative tasks and more time on patient care. Core platform capabilities include: Automated appointment reminders, post-op instructions, and treatment plan follow-ups via email, text, and phone Two-way texting and integrated phone (RevenueWell Phone) for flexible, real-time patient communication Online scheduling and digital patient intake forms (RevenueWell Forms) to reduce paperwork and streamline check-in Social media management and online reputation management tools to support patient acquisition Teledentistry support for remote patient consultations RevenueWell also offers add-on products for practices that want to extend their capabilities: AI Receptionist — An AI-powered virtual receptionist that handles inbound patient calls, answers common questions, and captures appointment requests around the clock, reducing missed calls and front-desk phone volume AI Insurance Verification — An automated insurance verification tool that checks patient eligibility in real time, reducing manual verification time and helping prevent claim errors before appointments For practices that prefer a fully managed approach to patient acquisition, RevenueWell offers digital marketing services, including website design, paid search advertising, and SEO — handled by a team with dental-specific marketing expertise. This allows practices to outsource their online marketing without managing agencies or building in-house capabilities. RevenueWell integrates with major dental practice management systems, making it compatible with existing clinical workflows without requiring practices to replace their current software infrastructure.

Average Rating: 4.7/5.0

Total Reviews: 138

How Do G2 Users Rate RevenueWell?

  • Workflow Management: 9.5/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 9.3/10 (Category avg: 8.5/10)
  • Patient Communications: 9.6/10 (Category avg: 8.8/10)

Who Is the Company Behind RevenueWell?

  • Seller: RevenueWell
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Chicago, Illinois
  • Twitter: @RevenueWell
    1,154 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    158 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Office Manager
  • Top Industries: Medical Practice, Hospital & Health Care
  • Company Size: 94% Small, 6% Medium

What Do G2 Reviewers Say About RevenueWell?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of RevenueWell, enhancing patient connections and streamlining practice operations.
  • Users appreciate the improved patient communication offered by RevenueWell, enhancing connections through various channels.
  • Users appreciate the automated reminders from RevenueWell, noting significant time savings and streamlined workflow for their staff.
  • Users appreciate the confirmation automation in RevenueWell, making appointment management and patient communication efficient and effective.
  • Users value the efficiency of RevenueWell, especially in saving time on confirmations and reminders.
Cons
  • Users experience billing issues with RevenueWell, facing delayed cancellations and frustrating customer support during the process.
  • Users experience technical issues with RevenueWell, facing glitches and difficulties during transitions and updates.
  • Users report connectivity issues with RevenueWell, causing delays in accessing texts and voicemails, impacting communication efficiency.
  • Users report poor customer service, facing delays and frustrations during transition and billing issues with RevenueWell.
  • Users express frustration with the frequent updates that complicate usability and make features harder to find.

What Are Recent G2 Reviews of RevenueWell?

What Are G2 Users Discussing About RevenueWell?

OhMD

OhMD is a HIPAA-compliant omni-channel patient communication platform designed to reduce high inbound call volume for physician practices. OhMD brings AI-driven and human-led conversations together across phone, text, and web in a single unified inbox, allowing practices to deflect routine calls with AI while keeping staff in control when expertise is needed. Practices use OhMD to: • Deflect inbound patient calls into text and AI-assisted conversations • Answer calls, texts, and web chats from one unified inbox • Automate scheduling and routine requests without removing staff from the loop • Reduce front desk interruptions and staff burnout • Improve patient access without hiring or outsourcing Practices using OhMD report: • Fewer staff-handled calls • Lower communication costs • Improved patient access and growth Core capabilities include: • AI-assisted call answering and scheduling • Secure texting and call-to-text deflection • Unified inbox for calls, texts, and web chat • Smart routing and assignments based on patient intent • Human takeover of AI conversations when needed

Average Rating: 4.8/5.0

Total Reviews: 170

How Do G2 Users Rate OhMD?

  • Workflow Management: 9.6/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 9.3/10 (Category avg: 8.5/10)
  • Patient Communications: 9.9/10 (Category avg: 8.8/10)

Who Is the Company Behind OhMD?

  • Seller: OhMD
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Burlington, Vermont
  • LinkedIn® Page: www.linkedin.com
    48 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Office Manager, Medical Assistant
  • Top Industries: Medical Practice, Hospital & Health Care
  • Company Size: 54% Small, 45% Medium

What Do G2 Reviewers Say About OhMD?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of patient communication with OhMD, enjoying seamless connections without sharing personal numbers.
  • Users value the efficient patient communication of OhMD, enabling seamless interaction without sharing personal contact details.
  • Users appreciate the texting feature of OhMD for seamless, efficient communication with patients outside business hours.
  • Users love the ease of use of OhMD, enabling quick and friendly communication with patients.
  • Users appreciate the convenient communication with patients, eliminating delays and enhancing overall interaction with the clinic.
Cons
  • Users find messaging issues frustrating, including lack of privacy and app refresh requirements for new messages.
  • Users note the limited features of OhMD, expressing a desire for enhancements to improve usability and functionality.
  • Users find the limited messaging features of OhMD restrict productivity and hinder communication efficiency with patients.
  • Users find some missing features in OhMD, hoping for improved functionality and enhanced mobile app capabilities.
  • Users face technical issues like occasional slowdowns and login problems, though they don't significantly disrupt the experience.

What Are Recent G2 Reviews of OhMD?

What Are G2 Users Discussing About OhMD?

rater8

Unlock unparalleled visibility and sustainable growth for your healthcare organization with raVE, the rater8 Visibility Engine — the only automated, HIPAA-compliant reputation management solution built specifically for healthcare. In an era where patients thoroughly research providers online before booking an appointment, maintaining a strong digital presence is vital for driving revenue and boosting new patient volume. With raVE, medical practices and hospitals can effortlessly cultivate 5-star reviews, capture real-time feedback, and enhance patient satisfaction. A polished online reputation means that healthcare organizations can quickly soar to the top of local and AI-generated search results, outshine their competition, and book more appointments. raVE also automates internal feedback processes through post-visit micro-surveys, giving patients a quick and easy opportunity to share their feedback. With the ability to benchmark performance against 30+ million data points, and with AI-powered tools to analyze patient sentiment, organizations can uncover the operational insights necessary to make data-driven decisions that elevate the patient experience. You make patients happy. We make sure everyone knows about it. Take your organization from invisible to in-demand with rater8.

Average Rating: 4.9/5.0

Total Reviews: 118

How Do G2 Users Rate rater8?

  • Workflow Management: 8.5/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 9.6/10 (Category avg: 8.5/10)
  • Patient Communications: 8.6/10 (Category avg: 8.8/10)

Who Is the Company Behind rater8?

  • Seller: rater8
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Austin, TX
  • Twitter: @rater8social
    126 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    90 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Practice Administrator, Marketing Director
  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 70% Medium, 28% Small

What Do G2 Reviewers Say About rater8?

AI-generated summary from verified user reviews

Pros
  • Users find Rater8 to be an easy-to-use platform that seamlessly integrates with their existing systems for efficient workflow.
  • Users praise the exceptional customer support from the Rater8 team, highlighting their timely and effective assistance.
  • Users love the instant results from Rater8, seeing a significant 400% increase in reviews within a year.
  • Users value the real-time insights from Rater8, reporting significant growth and excellent customer support.
  • Users commend rater8 for its exceptional review management and partnership in enhancing online reputation and growth.
Cons
  • Users find review tracking challenging due to limitations in addressing concerns and demographic barriers for feedback.
  • Users find the interface not user-friendly, struggling to navigate tabs and features after time away from the platform.
  • Users find the difficult navigation frustrating, especially after not logging in for a while.
  • Users feel that rater8's pricing is expensive compared to competitors offering integrated reputation management features.
  • Users are frustrated by inadequate reporting that complicates tracking issues and metrics related to appointments or patients.

What Are Recent G2 Reviews of rater8?

What Are G2 Users Discussing About rater8?

medent

Better connections start with medent. At medent, our mission is to support value-based care. We offer an “All-In-One” EMR/EHR, Patient Portal & Practice Management system that integrates with industry leading AI to provide a high-level of interoperability and automation. Trusted in the industry for more than 50 years, medent boasts highly customizable tools and flexible workflows that ensure patients are getting the right care at the right time. Schedule your free demonstration to see why 97% of our business comes from satisfied customer referrals!

Average Rating: 4.8/5.0

Total Reviews: 25

How Do G2 Users Rate medent?

  • Workflow Management: 9.4/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 8.3/10 (Category avg: 8.5/10)
  • Patient Communications: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind medent?

  • Seller: medent
  • Company Website:
  • Year Founded: 1968
  • HQ Location: Auburn, New York
  • LinkedIn® Page: www.linkedin.com
    120 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 44% Small, 44% Medium

What Do G2 Reviewers Say About medent?

AI-generated summary from verified user reviews

Pros
  • Users find Medent to be extremely easy to use, allowing quick learning and efficient customization for their needs.
  • Users appreciate the helpful customer service of Medent, contributing to a straightforward and user-friendly experience.
  • Users value the exceptional customer service from Medent, appreciating their responsiveness and commitment to improvements.
  • Users appreciate the user-friendly accessibility of Medent, enhancing their overall experience and support availability.
  • Users appreciate the centralized and user-friendly system of Medent, fostering collaboration and continuous improvement.
Cons
  • Users report interface issues, noting it's cumbersome to navigate back to the main menu frequently.
  • Users experience a complex interface, making integration and troubleshooting challenging for large organizations.
  • Users find the difficult navigation frustrating, wishing for quicker access to key features and the main menu.
  • Users experience integration issues with Medent, requiring time-consuming efforts to build and adjust interfaces.
  • Users find the lack of a ticketing system in Medent frustrating for tracking open tickets within the organization.

What Are Recent G2 Reviews of medent?

What Are G2 Users Discussing About medent?

InteliChart

InteliChart offers an AI-powered patient engagement platform that makes healthcare easier for patients, families, and the care teams who support them. The platform unifies the entire patient journey within a single system, helping practices coordinate engagement, reduce administrative burden, and support patients and families throughout their care experience. InteliChart integrates with more than 45 EHR systems and supports over 94 million patient records across ambulatory practices, health systems, long-term care organizations, and EHR partners. The platform is also recognized as the #1 patient engagement platform by Black Book for three consecutive years and as a top-rated Patient Portal by KLAS. Healthy Outcomes includes Patient Portal, Patient Intake, Patient Schedule, Patient Notify, Patient Survey, Patient Activate, Patient eHealth, and our Family Portal giving organizations a connected set of tools for communication, digital forms, scheduling, follow-up, and virtual care. Because every product is developed in-house, the platform functions as a unified ecosystem rather than a collection of separate solutions. InteliChart also brings intelligence to every corner of the platform with InteliSense, a suite of AI agents that automate administrative, operational, and clinical tasks such as scheduling, appointment recalls, check-ins, revenue workflows, and answering/handling common patient questions. Because InteliSense is built directly into the patient engagement tools patients and care teams use every day, every interaction feels consistent and connected while significantly reducing the manual workload that contributes to staff burnout. Healthcare organizations choose InteliChart because it helps them: 1. Simplify patient engagement using one platform for the entire journey 2. Reduce manual tasks and lighten staff workload 3. Improve patient satisfaction, communication, and follow-through 4. Strengthen revenue by reducing missed steps and improving adherence 5. Consolidate vendors and create a more predictable, connected experience 6. Deliver modern digital tools that patients want to use InteliChart's patient engagement platform is HITRUST r2 Certified, SOC 2 Type 2 Certified, HITRUST Practitioner Certified, HIPAA Security Certified, and NIST Certified, supporting secure and reliable experiences across the healthcare ecosystem. For organizations evaluating patient engagement software or AI-enabled healthcare tools, InteliChart provides a complete, unified platform that supports workflow efficiency, patient communication, and long-term digital engagement.

Average Rating: 4.4/5.0

Total Reviews: 69

How Do G2 Users Rate InteliChart?

  • Workflow Management: 8.0/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 8.1/10 (Category avg: 8.5/10)
  • Patient Communications: 8.4/10 (Category avg: 8.8/10)

Who Is the Company Behind InteliChart?

  • Seller: InteliChart
  • Company Website:
  • Year Founded: 2006
  • HQ Location: Charlotte, North Carolina
  • Twitter: @InteliChart
    929 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    78 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 55% Medium, 35% Small

What Do G2 Reviewers Say About InteliChart?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of InteliChart, making patient registration and communication efficient and streamlined.
  • Users value the efficient patient communication that simplifies workflows and enhances both patient experience and staff management.
  • Users appreciate the easy communication facilitated by InteliChart, enhancing interactions and streamlining office processes.
  • Users value the efficiency of InteliChart, streamlining patient communication and reducing manual tasks for staff.
  • Users value the easy integrations of InteliChart, enhancing functionality and simplifying workflows with seamless connections.
Cons
  • Users express frustration over limited features, particularly missing patient reminders and inadequate population filters in InteliChart.
  • Users find InteliChart's interface to be not user-friendly, complicating navigation and making setup more challenging than necessary.
  • Users find the difficult setup of InteliChart to be lengthy and complicated, especially for multiple users.
  • Users are frustrated by missing features, including patient reminders and unfulfilled enhancement requests within InteliChart.
  • Users face EMR integration issues with InteliChart, affecting lab data visibility and functionality for patients and staff.

What Are Recent G2 Reviews of InteliChart?

What Are G2 Users Discussing About InteliChart?

Lighthouse 360

Lighthouse 360+™ is your all-in-one platform to enhance the patient experience that seamlessly integrates with any Practice Management System (PMS). Lighthouse 360+ enables dental practices of all sizes, including multi-site locations, to seamlessly integrate patient communication, reputation management, and overall practice functionality. The platform’s vendor-agnostic capabilities allows practices to benefit regardless of their PMS.

Average Rating: 3.7/5.0

Total Reviews: 18

How Do G2 Users Rate Lighthouse 360?

  • Workflow Management: 7.9/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 7.4/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 10.0/10 (Category avg: 8.5/10)
  • Patient Communications: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Lighthouse 360?

  • Seller: Henry Schein One
  • Year Founded: 2018
  • HQ Location: American Fork, UTAH
  • Twitter: @Henryscheinone
    157 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,393 employees on LinkedIn®
  • Ownership: NASDAQ:HSIC

Who Uses This Product?

  • Top Industries: Health, Wellness and Fitness
  • Company Size: 94% Small, 6% Medium

What Do G2 Reviewers Say About Lighthouse 360?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the excellent customer support from Lighthouse 360, making integration and usability seamless for their staff.
  • Users appreciate the ease of use of Lighthouse 360, finding it user-friendly and quick to integrate.
  • Users value the efficiency of Lighthouse 360, noting its ease of integration and reduced workload for staff.
  • Users highlight the easy integrations with Lighthouse 360, enhanced by excellent support and user-friendly design.
  • Users love the ease of integration and user-friendliness of Lighthouse 360, enhancing productivity and support.
Cons
  • Users desire more customization options for automated texts, wishing for greater flexibility in templates.

What Are Recent G2 Reviews of Lighthouse 360?

DearDoc

DearDoc provides over 2,500+ doctors, physicians, and health and wellness practitioners with a suite of cloud-based tools and services designed to help doctors get more patients, run their practices more efficiently, and improve patient experience. DearDoc offers solutions for every stage of the patient journey, including an AI Smartchat, Autodialer and Review Generator, testimonial displayer, text-to-pay software, and a telemedicine platform. DearDoc also provides creative and technical support services for enhanced patient acquisition and experience including website design, SEO services, Social Media Management, and Google Integration.

Average Rating: 4.6/5.0

Total Reviews: 50

How Do G2 Users Rate DearDoc?

  • Workflow Management: 8.9/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.7/10)
  • Patient Satisfaction Management: 9.2/10 (Category avg: 8.5/10)
  • Patient Communications: 9.1/10 (Category avg: 8.8/10)

Who Is the Company Behind DearDoc?

  • Seller: Deardoc
  • Year Founded: 2019
  • HQ Location: New York, New York
  • Twitter: @getDearDoc
    40 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    128 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Medical Practice, Health, Wellness and Fitness
  • Company Size: 94% Small, 6% Medium

What Do G2 Reviewers Say About DearDoc?

AI-generated summary from verified user reviews

Pros
  • Users value the efficient patient communication of DearDoc, enhancing engagement and minimizing front desk workload.
  • Users find DearDoc to be extremely user-friendly, with seamless integration and efficient AI chat for patient engagement.
  • Users value the efficient appointment scheduling with DearDoc, ensuring no calls are missed and converting inquiries into bookings.
  • Users appreciate the instant response time of DearDoc, ensuring patient inquiries are addressed swiftly and effectively.
  • Users love how DearDoc's AI chat efficiently engages patients, swiftly answering questions and streamlining the scheduling process.
Cons
  • Users express frustration over misleading marketing, claiming deceptive sales tactics and false guarantees contributed to their dissatisfaction.
  • Users frequently face payment issues with DearDoc, including unexpected charges and inadequate support for cancellations.
  • Users report severe issues with poor customer support, experiencing delays, miscommunication, and frustrating service delivery.
  • Users experience significant billing issues with DearDoc, facing unfulfilled guarantees and unresponsive support during onboarding.
  • Users find the complex interface bewildering due to an overwhelming number of customization options.

What Are Recent G2 Reviews of DearDoc?

What Are G2 Users Discussing About DearDoc?

Agentforce Life Sciences (formerly Salesforce Life Sciences Cloud)

Agentforce Life Sciences (formerly Life Sciences Cloud) is an intelligent, AI-first end-to-end engagement platform that redefines how the clinical, medical, and commercial teams engage with patients, healthcare providers, clinical trial sites and care ecosystems to bring new therapies to market faster. Built on the deeply unified Agentforce 360 Platform, it enables pharma and medtech organizations to personalize customer interactions, streamline clinical operations, and improve patient outcomes with data, contextual insights, and trusted AI. Transform Clinical Trials - Automate personalized engagement, prescreening, and scheduling for efficient enrollment into clinical trials - Streamline clinical trial site and investigator selection with AI powered by comprehensive site performance data - Enable study teams and sites to manage and oversee clinical trials, ensuring timely and high quality clinical trials Reimagine HCP Engagement - Enable field teams with data-driven intelligence on a mobile-first application - Drive product adoption with 24x7 support for medical inquiries - Deliver impact during visits powered by pre-approved content - Manage schedules, samples, and signature captures with compliance built in the flow of work Improve Patient Outcomes - Increase patient onboarding to latest therapies with seamless benefit (re)verification and financial assistance. - Take immediate actions based on AI-powered recommendations to boost patient adherence and prevent dropoffs Compliance at Every Step - Maximize efficiency with structured and unstructured data consolidated with zero-copy integration powered by Data 360 - Maintain adherence to global and regional regulations including HIPAA, GDPR, GxP, and FedRamp with Life Sciences Cloud - Set user-based permissions within your organization to control patient data visibility Open Ecosystem for Interoperability - Leverage AppExchange, AgentExchange, and the extensive network of partners across domains - Seamlessly integrate with Salesforce Customer 360 products like Slack, Marketing Cloud, Tableau, and Commerce Cloud - Bring rich industry data natively into the application via Data 360 from partners like H1, Viz.ai, and IQVIA to unlock precise insights and tailored recommendations

Average Rating: 4.1/5.0

Total Reviews: 35

Who Is the Company Behind Agentforce Life Sciences (formerly Salesforce Life Sciences Cloud)?

  • Seller: Salesforce
  • Company Website:
  • Year Founded: 1999
  • HQ Location: San Francisco, CA
  • Twitter: @salesforce
    579,511 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    89,711 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care
  • Company Size: 41% Large, 38% Medium

What Are Recent G2 Reviews of Agentforce Life Sciences (formerly Salesforce Life Sciences Cloud)?

Emma Stein
ES
Researched and written by Emma Stein
Updated October 3, 2024