# Best Patient Engagement Software - Page 2 ## How Many Patient Engagement Software Products Does G2 Track? **Total Products under this Category:** 404 ### Category Stats (Aug 2026) - **Average Rating:** 4.34/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** AbbaDox (+2.48%) - Among all products in this category, AbbaDox recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank Patient Engagement Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 12,700+ Authentic Reviews - 404+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Patient Engagement Software ![G2 Grid® for Patient Engagement Software plotting products by satisfaction and market presence](https://www.g2.com/categories/patient-engagement/grids.png?focus%5B%5D=19432&focus%5B%5D=48097&focus%5B%5D=140008&focus%5B%5D=155274&focus%5B%5D=1824&focus%5B%5D=87629&focus%5B%5D=27950&focus%5B%5D=47612) Highlighted products: Birdeye, Weave, ModMed, Curogram, eClinicalWorks, NexHealth, Adit, and Pabau Practice Management. Underlying data: [Grid® JSON](https://www.g2.com/categories/patient-engagement/grids.json?focus%5B%5D=birdeye&focus%5B%5D=weave-weave&focus%5B%5D=modmed&focus%5B%5D=curogram&focus%5B%5D=eclinicalworks&focus%5B%5D=nexhealth&focus%5B%5D=adit&focus%5B%5D=pabau-practice-management) **Sponsored** ### INE INE is a comprehensive training solution designed to empower organizations with the skills necessary to navigate the complexities of IT and cybersecurity. With over 20 years of experience serving Fortune 500 companies, INE offers a robust suite of on-demand courses, live virtual training sessions, and immersive labs that provide hands-on practical experience. This approach ensures that teams are not only prepared for examinations but also equipped to tackle real-world challenges with confidence. Targeted towards professional and enterprise teams, INE's offerings cater to a diverse audience that includes IT professionals, cybersecurity experts, and organizations seeking to enhance their workforce capabilities. The platform is particularly beneficial for companies looking to upskill their employees, retain talent, and maintain compliance with industry standards. By leveraging INE’s resources, organizations can create a continuous cycle of skill development that is essential in today’s rapidly evolving technological landscape. INE’s key features include an extensive library of over 750 expert-led courses, more than 70 structured learning paths, and thousands of hands-on labs designed to provide practical experience. Additionally, the platform offers 12 industry-awarded certifications that validate the skills acquired by learners. These features not only enhance the learning experience but also ensure that users gain in-depth knowledge and practical techniques necessary for identifying and mitigating IT and cyber threats effectively. Furthermore, INE provides enhanced business analytics and dashboarding tools that allow organizations to measure training return on investment (ROI) and gain real-time insights into their workforce development efforts. This data-driven approach enables organizations to make informed decisions about training investments and further develop their teams in alignment with evolving industry demands. As cyber threats continue to evolve, INE equips professionals with the tools and knowledge needed to stay ahead, making it a trusted partner for over 1,450 global organizations committed to workforce development. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1651&secure%5Bchosen_at%5D=2026-08-01T22%3A38%3A01Z&secure%5Bdisplayable_resource_id%5D=1551&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=122246&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=122246&secure%5Bresource_id%5D=1651&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fpatient-engagement%3Fpage%3D2&secure%5Btoken%5D=54e98edd92690cca7bee816f4812d258a01c6411b348c76bd007c9e1bc591bf8&secure%5Burl%5D=https%3A%2F%2Fine.com%2Fenterprise%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3D10488984-mkt-b2b-leadgen-paidads-2503%26utm_content%3Dg2_clicks%26utm_term%3Db2b&secure%5Burl_type%5D=custom_url) ### [Solutionreach](https://www.g2.com/products/solutionreach/reviews) Accelerate your revenue cycle with a unified, customizable patient messaging solution that streamlines the patient journey from first appointment to final payment. Solutionreach is the easy-to-use communications solution that helps build personalized patient relationships, improves care outcomes, optimizes staff time, and drives revenue We transform your patient communications while integrating seamlessly into existing operations. For 24 years, Solutionreach has kept offices running smoothly daily by growing revenue, and reducing no-shows for healthcare customers of all sizes with our industry-leading platform and service reliability. To learn how to get happier patients and staff with Solutionreach, visit www.solutionreach.com. **Average Rating:** 4.3/5.0 **Total Reviews:** 167 #### How Do G2 Users Rate Solutionreach? - **Workflow Management:** 8.3/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 8.5/10 (Category avg: 8.5/10) - **Patient Communications:** 8.6/10 (Category avg: 8.8/10) #### Who Is the Company Behind Solutionreach? - **Seller:** [Solutionreach](https://www.g2.com/sellers/solutionreach) - **Year Founded:** 2000 - **HQ Location:** Lehi, UT - **Twitter:** @solutionreach 1,828 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2b9e2f8996e493377ecc86b037a572fe70d926607780d97d148bdef799392e8a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2326749%2F&secure%5Burl_type%5D=linkedin_company_website) 309 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Office Manager - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 88% Small, 9% Medium #### What Do G2 Reviewers Say About Solutionreach? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **streamlined appointment scheduling** with Solutionreach, enhancing communication and user satisfaction for staff and patients. - Users value the **streamlined patient communication** with Solutionreach, making scheduling effortless for both staff and patients. - Users value the **efficient communication** capabilities of Solutionreach, ensuring quick and easy updates for all customers. - Users find **communication easy** with Solutionreach, allowing quick updates to reach customers efficiently. - Users value the **communication efficiency** of Solutionreach, finding it quick to send updates to customers. ##### Cons - Users are frustrated by **frequent updates** that change the functionality of Conversations, leading to a less seamless experience. - Users find the **browser dependency inconvenient** , as it complicates usage and leads to accidental closures. - Users find the **inefficient updates** frustrating, as it complicates the user experience with unnecessary browser requirements. - Users desire a **pay per use payments option** for greater flexibility with Solutionreach billing. - Users are frustrated with the **update issues** in Solutionreach, particularly the unintended browser opening of Conversations. #### What Are Recent G2 Reviews of Solutionreach? **["Great Partner!"](https://www.g2.com/survey_responses/solutionreach-review-12439031)** **Rating:** 5.0/5.0 stars _— Betsy C._ [Read full review](https://www.g2.com/survey_responses/solutionreach-review-12439031) **["Easy Texting for Payments, Reviews, and Paperwork"](https://www.g2.com/survey_responses/solutionreach-review-12625716)** **Rating:** 5.0/5.0 stars _— Kelsey H._ [Read full review](https://www.g2.com/survey_responses/solutionreach-review-12625716) #### What Are G2 Users Discussing About Solutionreach? - [What is Solutionreach used for?](https://www.g2.com/discussions/solutionreach-what-is-solutionreach-used-for) - [What is Solutionreach used for?](https://www.g2.com/discussions/what-is-solutionreach-used-for) ### [Practice Better](https://www.g2.com/de/products/practice-better/reviews) Practice Better ist die führende All-in-One-Praxisverwaltungssoftwarelösung, die darauf ausgelegt ist, Gesundheits- und Wellness-Profis dabei zu helfen, ihre Abläufe zu optimieren und die Unterstützung ihrer Klienten zu verbessern. Unsere umfassende Plattform richtet sich an eine Vielzahl von Praktikern, darunter Ernährungsberater, Therapeuten, Coaches, Chiropraktiker, Fitnesstrainer und mehr, und bietet ihnen die notwendigen Werkzeuge, um ihre Praxen effizient und effektiv zu verwalten. Practice Better bedient sowohl Einzelpraktiker als auch größere Gruppenpraxen weltweit, indem es eine zentrale, All-in-One-EHR-Lösung anbietet. Mit unserer benutzerfreundlichen Oberfläche ermöglicht Practice Better den Praktikern, sich mehr auf ihre Klienten und weniger auf administrative Aufgaben zu konzentrieren, was letztendlich zu verbesserten Klientenergebnissen und Zufriedenheit führt. Zu den Hauptmerkmalen von Practice Better gehören Terminbuchung, Abrechnungsmanagement, Telemedizin-Funktionen und Werkzeuge zur Klientenbindung. Das Terminbuchungssystem ermöglicht es Praktikern, ihre Zeitpläne nahtlos zu verwalten und die Wahrscheinlichkeit von Doppelbuchungen und verpassten Terminen zu verringern. Practice Better Payments vereinfacht die Rechnungsstellung und Zahlungsabwicklung, sodass Fachleute ihre Finanzen mühelos verfolgen können. Darüber hinaus bietet die Telemedizin-Funktionalität eine sichere Plattform für virtuelle Konsultationen, sodass Praktiker unabhängig vom Standort mit Klienten in Verbindung treten können. Ein weiterer wichtiger Aspekt von Practice Better sind die Werkzeuge zur Klientenbindung, die anpassbare Klientenportale und Online-Programme oder -Kurse umfassen. Diese Funktionen befähigen Praktiker, personalisierte Erlebnisse für ihre Klienten zu schaffen und ein Gefühl von Gemeinschaft und Unterstützung zu fördern. Durch das Angebot von Ressourcen wie Bildungsmaterialien und Fortschrittsverfolgung können Praktiker das Gesamterlebnis der Klienten verbessern und die Einhaltung von Wellness-Plänen fördern. Insgesamt zeichnet sich Practice Better in der Kategorie der Praxisverwaltungssoftware dadurch aus, dass es eine umfassende Suite von Funktionen bietet, die speziell für Gesundheits- und Wellness-Profis zugeschnitten sind. Unser Fokus auf die Verbesserung des Praxismanagements, der Klientenunterstützung und der Bindung ermöglicht es Praktikern, ihre Geschäfte effektiv zu skalieren und gleichzeitig bessere Ergebnisse für ihre Klienten zu erzielen. Die Plattform vereinfacht nicht nur den täglichen Betrieb, sondern verbessert auch die Gesamtqualität der Versorgung, was sie zu einem unverzichtbaren Werkzeug für diejenigen in der Gesundheits- und Wellnessbranche macht. **Average Rating:** 4.7/5.0 **Total Reviews:** 298 #### How Do G2 Users Rate Practice Better? - **Workflow-Verwaltung:** 8.7/10 (Category avg: 8.9/10) - **War the product ein guter Geschäftspartner?:** 9.2/10 (Category avg: 8.7/10) - **Management der Patientenzufriedenheit:** 8.2/10 (Category avg: 8.5/10) - **Patientenkommunikation:** 9.2/10 (Category avg: 8.8/10) #### Who Is the Company Behind Practice Better? - **Verkäufer:** [Green Patch Inc](https://www.g2.com/de/sellers/green-patch-inc) - **Unternehmenswebsite:** practicebetter.io - **Gründungsjahr:** 2014 - **Hauptsitz:** Toronto, ON, CA - **Twitter:** @thatcleanlife 4,778 Twitter-Follower - **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=574360a36e3a79434b49cd9e640790593b12f4dfb95350e580b320098dad786a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F16034130&secure%5Burl_type%5D=linkedin_company_website) 89 Mitarbeiter\*innen auf LinkedIn® #### Who Uses This Product? - **Who Uses This:** Eigentümer, Eingetragene Diätassistentin - **Top Industries:** Gesundheit, Wellness und Fitness, Alternative Medizin - **Company Size:** 96% Small #### What Do G2 Reviewers Say About Practice Better? _AI-generated summary from verified user reviews_ ##### Pros - Benutzer schätzen die **Benutzerfreundlichkeit** von Practice Better, die Prozesse sowohl für Fachleute als auch für Kunden nahtlos optimiert. - Benutzer schätzen die **All-in-One-Plattform** von Practice Better, die die Kommunikation mit Kunden, Abrechnungen und Terminplanungsaufgaben vereinfacht. - Benutzer schätzen die **Effizienz** von Practice Better, dank nahtloser Integrationen, die Prozesse optimieren und Zeit sparen. - Benutzer schätzen die **einfachen Integrationen** von Practice Better, die ihren Arbeitsablauf verbessern, indem sie mehrere wesentliche Aufgaben konsolidieren. - Benutzer schätzen die **nahtlosen Integrationen** von Practice Better, die Aufgaben konsolidieren und die Effizienz des Workflows effektiv verbessern. ##### Cons - Benutzer heben die **fehlenden Funktionen** in Practice Better hervor, insbesondere bei Bewertungen und Zusammenarbeitstools für Therapeuten. - Benutzer finden **begrenzte Funktionen** in Practice Better und wünschen sich verbesserte Bewertungs- und Kollaborationstools, die auf Therapeuten zugeschnitten sind. - Benutzer finden die Plattform **nicht benutzerfreundlich** und nennen überwältigende Funktionalität und umständliche Navigation, die die Effizienz behindert. - Benutzer haben **Integrationsprobleme** mit Practice Better, insbesondere beim Synchronisieren von Google Kalender und beim Verbinden mit QuickBooks. - Benutzer finden die **steigenden Kosten** von Practice Better herausfordernd, insbesondere für diejenigen, die ihr Geschäft starten. #### What Are Recent G2 Reviews of Practice Better? **["Alles zur Hand mit Practice Better"](https://www.g2.com/de/survey_responses/practice-better-review-8288026)** **Rating:** 5.0/5.0 stars _— Elizabeth A._ [Read full review](https://www.g2.com/de/survey_responses/practice-better-review-8288026) **["Elite, einfach zu bedienende Plattform mit herausragendem Kundenservice"](https://www.g2.com/de/survey_responses/practice-better-review-12488200)** **Rating:** 5.0/5.0 stars _— Stephanie Z._ [Read full review](https://www.g2.com/de/survey_responses/practice-better-review-12488200) #### What Are G2 Users Discussing About Practice Better? - [What do you like most about Practice Better for managing client health records, and what improvements could be made?](https://www.g2.com/de/discussions/what-do-you-like-most-about-practice-better-for-managing-client-health-records-and-what-improvements-could-be-made) - [Was ist die bessere App?](https://www.g2.com/de/discussions/what-is-the-better-app) - 1 comment - [Ist Practice Better HIPAA-konform?](https://www.g2.com/de/discussions/is-practice-better-hipaa-compliant) - 1 comment - [Ist die kanadische Praxis besser?](https://www.g2.com/de/discussions/is-canadian-practice-better) - 1 comment ### [EHRYourWay](https://www.g2.com/pt/products/ehryourway/reviews) EHRYourWay é uma solução de prontuário eletrônico (EHR) de ponta a ponta, certificada pela ONC, especificamente projetada para as necessidades únicas de organizações de saúde comportamental. Esta plataforma abrangente atende a clínicas de saúde mental ambulatoriais e hospitalares, centros de tratamento de dependência, hospitais psiquiátricos e Clínicas Comunitárias de Saúde Comportamental Certificadas (CCBHCs). Ao integrar todas as funcionalidades necessárias — desde a admissão e recepção de pacientes até o agendamento, documentação clínica, faturamento e relatórios — o EHRYourWay elimina a necessidade de múltiplos fornecedores e sistemas desconexos, proporcionando uma experiência contínua para os usuários. Voltado principalmente para provedores de saúde no setor de saúde comportamental, o EHRYourWay aborda as complexidades dos fluxos de trabalho clínicos, conformidade e faturamento associados ao cuidado em saúde mental. A plataforma é particularmente benéfica para organizações que exigem um alto grau de personalização em seus processos de documentação e operação. Ao contrário dos sistemas EHR rígidos que impõem fluxos de trabalho predefinidos, o EHRYourWay permite que as organizações configurem a plataforma de acordo com suas necessidades específicas, garantindo que formulários, fluxos de trabalho e regras estejam alinhados com as práticas existentes. Essa flexibilidade é essencial para manter a eficiência e minimizar a interrupção nos ambientes clínicos. Uma das características de destaque do EHRYourWay é sua robusta capacidade de documentação clínica. A plataforma permite que os usuários criem réplicas eletrônicas totalmente personalizadas de seus formulários de papel existentes, permitindo que a equipe clínica documente o cuidado em um formato familiar. Ela suporta uma ampla gama de documentação de saúde comportamental, incluindo avaliações psiquiátricas, notas de progresso de terapia e planos de tratamento. Além disso, avaliações validadas integradas, como o PHQ-9 e o GAD-7, automatizam a pontuação, enquanto o módulo de planejamento de tratamento integrado garante continuidade nos registros dos pacientes, vinculando avaliações, diagnósticos e metas de tratamento de maneira abrangente e pronta para auditoria. Em termos de faturamento e gestão do ciclo de receita, o EHRYourWay simplifica todo o processo desde a verificação de elegibilidade até a submissão de reivindicações. Seu avançado motor de regras de tabela de taxas automatiza a determinação de códigos CPT e valores de cobrança, reduzindo a entrada manual e minimizando erros. A plataforma acomoda requisitos complexos de faturamento, suportando vários pagadores, incluindo Medicaid, Medicare e seguradoras comerciais. Além disso, o EHRYourWay está equipado com recursos de conformidade, como certificações SOC 2 e ONC, garantindo que as organizações permaneçam prontas para auditoria enquanto aderem aos padrões regulatórios. O EHRYourWay também se destaca na gestão de práticas, oferecendo soluções integradas para agendamento, telemedicina, portais de pacientes e gestão de recepção sem a necessidade de complementos de terceiros. Com uma equipe dedicada de mais de 150 desenvolvedores focados exclusivamente em saúde comportamental, o EHRYourWay fornece suporte especializado sete dias por semana, garantindo que os usuários recebam assistência adaptada às suas necessidades operacionais. Este compromisso em entender as complexidades das operações de saúde comportamental diferencia o EHRYourWay como uma solução abrangente para organizações que buscam aprimorar seus fluxos de trabalho clínicos e administrativos. **Average Rating:** 4.7/5.0 **Total Reviews:** 332 #### How Do G2 Users Rate EHRYourWay? - **the product tem sido um bom parceiro comercial?:** 9.8/10 (Category avg: 8.7/10) #### Who Is the Company Behind EHRYourWay? - **Vendedor:** [EHR Your Way](https://www.g2.com/pt/sellers/ehr-your-way) - **Website da Empresa:** ehryourway.com - **Ano de Fundação:** 2008 - **Localização da Sede:** San Diego, California - **Twitter:** @ehryourway 168 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5eee67a9f7400daff75e67a2cb2cf322c139f3ba627fd3ab4ee15b86552deaf3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fehr-your-way%2F&secure%5Burl_type%5D=linkedin_company_website) 33 funcionários no LinkedIn® #### Who Uses This Product? - **Who Uses This:** Terapeuta, Gerente de Escritório - **Top Industries:** Cuidados de Saúde Mental, Hospital e Cuidados de Saúde - **Company Size:** 55% Small, 43% Medium #### What Do G2 Reviewers Say About EHRYourWay? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários apreciam a **facilidade de uso** do EHR Your Way, simplificando a navegação e agilizando as tarefas diárias de forma eficaz. - Os usuários acham o **suporte ao cliente da EHRYourWay excepcional** , auxiliando prontamente com problemas e melhorando a experiência geral do usuário. - Os usuários valorizam a **eficiência** do EHRYourWay, apreciando fluxos de trabalho simplificados e acesso rápido às informações necessárias. - Os usuários apreciam o **fluxo de trabalho de documentação simplificado** do EHRYourWay, que aumenta a eficiência e reduz as tarefas administrativas. - Os usuários elogiam a **navegação amigável** do EHRYourWay, tornando-o conveniente para a equipe e melhorando sua experiência. ##### Cons - Os usuários frequentemente enfrentam **problemas técnicos** , incluindo bugs e desempenho lento, que prejudicam o fluxo de trabalho diário e a produtividade. - Os usuários acham a **personalização limitada** no EHRYourWay restritiva para suas necessidades de documentação clínica. - Os usuários acham a **navegação ruim** no EHRYourWay frustrante, impactando a usabilidade e desacelerando significativamente seu fluxo de trabalho. - Os usuários acham o EHRYourWay **não amigável** , especialmente para colegas mais velhos e durante períodos de fluxo de trabalho intenso. - Os usuários percebem uma **curva de aprendizado significativa** com o EHRYourWay, tornando a navegação inicial desafiadora para novos usuários. #### What Are Recent G2 Reviews of EHRYourWay? **["EHR Extremamente Útil e que Economiza Tempo com Problemas Mínimos"](https://www.g2.com/pt/survey_responses/ehryourway-review-12210651)** **Rating:** 5.0/5.0 stars _— Amanda J._ [Read full review](https://www.g2.com/pt/survey_responses/ehryourway-review-12210651) **["Suporte Consistentemente Excelente e uma Implementação Suave do EHRYW"](https://www.g2.com/pt/survey_responses/ehryourway-review-12678542)** **Rating:** 4.0/5.0 stars _— Kate T._ [Read full review](https://www.g2.com/pt/survey_responses/ehryourway-review-12678542) #### What Are G2 Users Discussing About EHRYourWay? - [What are the EHR functions?](https://www.g2.com/pt/discussions/what-are-the-ehr-functions) - 1 comment - [What are the key components of an EHR?](https://www.g2.com/pt/discussions/what-are-the-key-components-of-an-ehr) - [Quais são as características únicas do software de registro eletrônico de saúde?](https://www.g2.com/pt/discussions/what-are-the-unique-features-of-electronic-health-record-software) - 1 comment - [What are the features of an EHR system?](https://www.g2.com/pt/discussions/ehr-your-way-what-are-the-features-of-an-ehr-system) ### [MaxAssist](https://www.g2.com/pt/products/maxassist/reviews) MaxAssist® é uma plataforma impulsionada por IA projetada para consultórios odontológicos, com o objetivo de melhorar o engajamento dos pacientes e otimizar as operações diárias. Desenvolvida por profissionais da odontologia, ela integra múltiplas funcionalidades para apoiar equipes administrativas, gerentes de escritório e dentistas na gestão de agendamentos, comunicação e fluxos de trabalho administrativos. Ao contrário dos softwares tradicionais, o MaxAssist® vai além do envio de lembretes, também direcionando pacientes que não respondem à automação. O MaxAI, nosso recurso de inteligência acionável, utiliza mais de uma década de dados de agendamento de pacientes para gerar planos diários personalizados. Todas as manhãs, as equipes odontológicas recebem orientações sobre quais pacientes contatar e a abordagem mais eficaz, ajudando os consultórios a se anteciparem a lacunas na agenda de higiene, além de identificar oportunidades de tratamento não agendadas. O MaxAI pode prever até 30 dias à frente, permitindo que os consultórios abordem proativamente potenciais desacelerações e maximizem as visitas dos pacientes. O Max integra-se com o Mango Voice para uma comunicação perfeita com os pacientes. Funcionalidades como Call Pop e Patient Pop oferecem visibilidade imediata sobre quem está ligando, incluindo histórico de consultas e detalhes relevantes do paciente. A equipe pode interagir com os pacientes em tempo real, agendar consultas diretamente das chamadas e reduzir a anotação manual, criando uma equipe administrativa mais eficiente. O MaxAssist® apresenta uma interface amigável e fluxos de trabalho otimizados que reduzem erros e simplificam tarefas repetitivas. A equipe pode gerenciar agendamentos, acompanhar o desempenho e otimizar toda a jornada do paciente com menos esforço. Ao combinar insights impulsionados por IA, ferramentas de comunicação integradas e otimização de fluxos de trabalho, o MaxAssist® garante que as equipes odontológicas possam manter as agendas de higiene cheias, capturar oportunidades de tratamento anteriormente perdidas e oferecer um ambiente de prática mais produtivo e focado no paciente. **Average Rating:** 4.7/5.0 **Total Reviews:** 270 #### How Do G2 Users Rate MaxAssist? - **Gerenciamento de fluxo de trabalho:** 9.0/10 (Category avg: 8.9/10) - **the product tem sido um bom parceiro comercial?:** 9.3/10 (Category avg: 8.7/10) - **Gestão da Satisfação do Paciente:** 8.6/10 (Category avg: 8.5/10) - **Comunicação com o paciente:** 9.3/10 (Category avg: 8.8/10) #### Who Is the Company Behind MaxAssist? - **Vendedor:** [MaxAssist](https://www.g2.com/pt/sellers/maxassist) - **Website da Empresa:** www.maxassist.com - **Ano de Fundação:** 2013 - **Localização da Sede:** Calgary, Alberta - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=41dffb6f53aa05e7705f93bc65e010be9726374c45071531864a33c82b8ca04e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frecallmax%2F&secure%5Burl_type%5D=linkedin_company_website) 66 funcionários no LinkedIn® #### Who Uses This Product? - **Who Uses This:** Gerente de Escritório, Dentista - **Top Industries:** Hospital e Cuidados de Saúde, Saúde, Bem-estar e Fitness - **Company Size:** 88% Small, 6% Medium #### What Do G2 Reviewers Say About MaxAssist? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários acham o MaxAssist incrivelmente **fácil de usar** , agilizando o contato com pacientes e simplificando o gerenciamento de consultas sem esforço. - Os usuários valorizam os recursos de **comunicação eficaz com o paciente** do MaxAssist, melhorando o engajamento e a retenção sem esforço. - Os usuários valorizam muito a **facilidade de configuração** do MaxAssist, apreciando seu design intuitivo e suporte ao cliente responsivo. - Os usuários valorizam os **recursos que economizam tempo** do MaxAssist, permitindo uma comunicação eficiente e reduzindo a necessidade de chamadas telefônicas. - Os usuários acham a **configuração fácil** do MaxAssist altamente benéfica, permitindo uma integração perfeita e comunicação eficiente. ##### Cons - Os usuários frequentemente enfrentam **problemas de mensagens** com o MaxAssist, como lembretes automáticos e distribuição indesejada de texto para todos os pacientes. - Os usuários estão frustrados com os **recursos limitados** do MaxAssist, especialmente em relação ao agendamento e gerenciamento de compromissos. - Os usuários acham a **navegação do sistema confusa** , com notas pouco claras e dificuldades durante os acompanhamentos afetando a usabilidade. - Os usuários encontram **limitações de software** no MaxAssist, particularmente com notas confusas e dificuldades em acessar informações essenciais. - Os usuários acham a **navegação complexa** no MaxAssist frustrante, preferindo acesso mais rápido à informação e formatação mais simples. #### What Are Recent G2 Reviews of MaxAssist? **["Comunicação Confiável e Eficiente com Pacientes que Reduz o Trabalho Administrativo"](https://www.g2.com/pt/survey_responses/maxassist-review-13184668)** **Rating:** 4.5/5.0 stars _— Mel V._ [Read full review](https://www.g2.com/pt/survey_responses/maxassist-review-13184668) **["A Lista de Cancelamento do MaxAssist Economiza Tempo com Mensagens em Massa Rápidas"](https://www.g2.com/pt/survey_responses/maxassist-review-13161859)** **Rating:** 5.0/5.0 stars _— Melissa L._ [Read full review](https://www.g2.com/pt/survey_responses/maxassist-review-13161859) #### What Are G2 Users Discussing About MaxAssist? - [Para que é usado o RecallMax?](https://www.g2.com/pt/discussions/what-is-recallmax-used-for) - 1 comment ### [Luma Health](https://www.g2.com/products/luma-health/reviews) Luma was founded on the idea that healthcare should work better for all. Our solutions eliminate bottlenecks in the patient journey to make health systems more efficient – from scheduling and care coordination to AI fax processing. Headquartered in San Francisco, Luma serves more than 1,000 healthcare organizations in the United States, Canada, and the United Kingdom. Luma supports the care journeys of more than 100 million patients. **Average Rating:** 4.8/5.0 **Total Reviews:** 81 #### How Do G2 Users Rate Luma Health? - **Workflow Management:** 9.3/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 9.5/10 (Category avg: 8.5/10) - **Patient Communications:** 9.8/10 (Category avg: 8.8/10) #### Who Is the Company Behind Luma Health? - **Seller:** [Luma Health](https://www.g2.com/sellers/luma-health) - **Year Founded:** 2015 - **HQ Location:** San Mateo, California - **Twitter:** @lumahealthhq 686 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4e3d15a86d881aa1e7579816ce015619b0fe1ecca1b0f4d4b3ca16453090685d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6403362%2F&secure%5Burl_type%5D=linkedin_company_website) 198 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 57% Medium, 38% Small #### What Do G2 Reviewers Say About Luma Health? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **automation features** of Luma Health, enhancing patient engagement while minimizing the need for human intervention. - Users value the **easy communication** with patients, facilitating quick and effective replies. - Users appreciate the **comprehensive features** of Luma Health, enhancing patient engagement and streamlining operational efficiency. - Users appreciate the **easy communication** with patients, enabling seamless text exchanges and quick responses. - Users value the **outstanding customer support** of Luma Health, appreciating the team's brilliance and compassion in problem-solving. ##### Cons - Users find the **complex interface** of Luma Health challenging, needing prior knowledge of products for effective use. - Users face challenges with **data management** in Luma, often stemming from inaccurate or incomplete system-level data. - Users report that **incomplete data** often leads to issues with Luma's functionality, affecting overall user experience. - Users find Luma Health **not user-friendly** due to its complexity and the need for product familiarity to navigate successfully. - Users find Luma Health's **system complexity** challenging, needing prior knowledge for effective use and data management. #### What Are Recent G2 Reviews of Luma Health? **["Effortless Patient Communication Made Easy"](https://www.g2.com/survey_responses/luma-health-review-11980167)** **Rating:** 5.0/5.0 stars _— Stephanie S._ [Read full review](https://www.g2.com/survey_responses/luma-health-review-11980167) **["Luma Leads The Way"](https://www.g2.com/survey_responses/luma-health-review-9733505)** **Rating:** 4.5/5.0 stars _— Vonda M._ [Read full review](https://www.g2.com/survey_responses/luma-health-review-9733505) #### What Are G2 Users Discussing About Luma Health? - [What is patient engagement platform?](https://www.g2.com/discussions/what-is-patient-engagement-platform) - 1 comment - [How do you use Luma health?](https://www.g2.com/discussions/how-do-you-use-luma-health) - 1 comment - [Is Luma Health legitimate?](https://www.g2.com/discussions/is-luma-health-legitimate) - [What does Luma Health do?](https://www.g2.com/discussions/what-does-luma-health-do) ### [RevenueWell](https://www.g2.com/products/revenuewell/reviews) RevenueWell is a dental practice management and patient communication platform that helps dental practices attract new patients, automate administrative workflows, and strengthen relationships with existing patients throughout the care journey. Designed for solo practices, group practices, and dental specialists, the platform integrates marketing, communication, and front-office tools into a single solution built specifically for the dental industry. RevenueWell was founded in 2010 by dental professionals to address the operational and communication challenges unique to dental practices. The platform reduces manual front-desk work by automating outreach, appointment management, and patient follow-up — allowing staff to spend less time on administrative tasks and more time on patient care. Core platform capabilities include: Automated appointment reminders, post-op instructions, and treatment plan follow-ups via email, text, and phone Two-way texting and integrated phone (RevenueWell Phone) for flexible, real-time patient communication Online scheduling and digital patient intake forms (RevenueWell Forms) to reduce paperwork and streamline check-in Social media management and online reputation management tools to support patient acquisition Teledentistry support for remote patient consultations RevenueWell also offers add-on products for practices that want to extend their capabilities: AI Receptionist — An AI-powered virtual receptionist that handles inbound patient calls, answers common questions, and captures appointment requests around the clock, reducing missed calls and front-desk phone volume AI Insurance Verification — An automated insurance verification tool that checks patient eligibility in real time, reducing manual verification time and helping prevent claim errors before appointments For practices that prefer a fully managed approach to patient acquisition, RevenueWell offers digital marketing services, including website design, paid search advertising, and SEO — handled by a team with dental-specific marketing expertise. This allows practices to outsource their online marketing without managing agencies or building in-house capabilities. RevenueWell integrates with major dental practice management systems, making it compatible with existing clinical workflows without requiring practices to replace their current software infrastructure. **Average Rating:** 4.7/5.0 **Total Reviews:** 134 #### How Do G2 Users Rate RevenueWell? - **Workflow Management:** 9.5/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 9.3/10 (Category avg: 8.5/10) - **Patient Communications:** 9.6/10 (Category avg: 8.8/10) #### Who Is the Company Behind RevenueWell? - **Seller:** [RevenueWell](https://www.g2.com/sellers/revenuewell) - **Company Website:** www.revenuewell.com - **Year Founded:** 2010 - **HQ Location:** Chicago, Illinois - **Twitter:** @RevenueWell 1,154 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c0e12552de097bc30837d89437e68b0925849f295247afd570a035b22dd480b3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1183856%2F&secure%5Burl_type%5D=linkedin_company_website) 156 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Office Manager - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 93% Small, 6% Medium #### What Do G2 Reviewers Say About RevenueWell? _AI-generated summary from verified user reviews_ ##### Pros - Users enjoy the **ease of use** with RevenueWell, enhancing patient connections and simplifying practice management. - Users appreciate the **effective patient communication** features of RevenueWell, enhancing their connection and engagement with patients. - Users appreciate the **automatic reminders** in RevenueWell, which streamline appointment confirmations and save valuable time. - Users appreciate the **confirmation automation** of RevenueWell, simplifying patient communication and saving valuable staff time. - Users love the **efficiency** of RevenueWell, appreciating time savings in confirmations, reminders, and real-time notifications. ##### Cons - Users report frustrating **billing issues** with RevenueWell, including delays in cancellation and excessive password changes. - Users report frequent **technical issues** with RevenueWell, including glitches and difficulties with campaign alerts and reminders. - Users experience **messaging issues** with RevenueWell, reporting instability and lack of timely notifications in the mobile app. - Users face **connectivity issues** with RevenueWell, impacting timely patient communications and overall app stability. - Users report **poor customer service** , citing long billing issues and difficult transitions to RevenueWell phones. #### What Are Recent G2 Reviews of RevenueWell? **["Helpful Insights and Great Communication"](https://www.g2.com/survey_responses/revenuewell-review-13068805)** **Rating:** 4.5/5.0 stars _— Karen D._ [Read full review](https://www.g2.com/survey_responses/revenuewell-review-13068805) **["RevenueWell is like having an extra person working for you."](https://www.g2.com/survey_responses/revenuewell-review-879108)** **Rating:** 5.0/5.0 stars _— Lesley R._ [Read full review](https://www.g2.com/survey_responses/revenuewell-review-879108) #### What Are G2 Users Discussing About RevenueWell? - [What does RevenueWell do?](https://www.g2.com/discussions/what-does-revenuewell-do) - [Who owns RevenueWell?](https://www.g2.com/discussions/who-owns-revenuewell) - [How much does RevenueWell cost?](https://www.g2.com/discussions/how-much-does-revenuewell-cost) - [What is RevenueWell?](https://www.g2.com/discussions/what-is-revenuewell) ### [OhMD](https://www.g2.com/products/ohmd/reviews) OhMD is a HIPAA-compliant omni-channel patient communication platform designed to reduce high inbound call volume for physician practices. OhMD brings AI-driven and human-led conversations together across phone, text, and web in a single unified inbox, allowing practices to deflect routine calls with AI while keeping staff in control when expertise is needed. Practices use OhMD to: • Deflect inbound patient calls into text and AI-assisted conversations • Answer calls, texts, and web chats from one unified inbox • Automate scheduling and routine requests without removing staff from the loop • Reduce front desk interruptions and staff burnout • Improve patient access without hiring or outsourcing Practices using OhMD report: • Fewer staff-handled calls • Lower communication costs • Improved patient access and growth Core capabilities include: • AI-assisted call answering and scheduling • Secure texting and call-to-text deflection • Unified inbox for calls, texts, and web chat • Smart routing and assignments based on patient intent • Human takeover of AI conversations when needed **Average Rating:** 4.8/5.0 **Total Reviews:** 170 #### How Do G2 Users Rate OhMD? - **Workflow Management:** 9.6/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 9.3/10 (Category avg: 8.5/10) - **Patient Communications:** 9.9/10 (Category avg: 8.8/10) #### Who Is the Company Behind OhMD? - **Seller:** [OhMD](https://www.g2.com/sellers/ohmd) - **Company Website:** www.ohmd.com - **Year Founded:** 2016 - **HQ Location:** Burlington, Vermont - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7f5f4f9f930d1fe933d1181ba6633d352657fe77b139588ffb7e7218a2ad14ee&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3265568%2F&secure%5Burl_type%5D=linkedin_company_website) 47 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Office Manager, Medical Assistant - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 54% Small, 45% Medium #### What Do G2 Reviewers Say About OhMD? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **easy communication** with patients via OhMD, eliminating phone tag and ensuring timely responses. - Users value the **easy patient communication** with OhMD, enhancing connections without sharing personal phone numbers. - Users love the **user-friendly experience** of OhMD, facilitating quick, bidirectional communication with patients. - Users love the **texting feature** of OhMD for seamless communication with patients, enhancing convenience and accessibility. - Users value the **efficient patient communication** through OhMD, enhancing convenience and minimizing missed connections. ##### Cons - Users experience **messaging issues** with OhMD, including lack of privacy and the need to refresh for new messages. - Users highlight the **limited features** of OhMD, expressing a desire for more functionality and improvements. - Users find the **limited messaging features** of OhMD hinder their ability to communicate efficiently and manage patient interactions. - Users feel there's a lack of **missing features** in OhMD, limiting its full potential and functionality. - Users experience occasional **technical issues** with OhMD, including slow performance and temporary login problems. #### What Are Recent G2 Reviews of OhMD? **["Love OHMD"](https://www.g2.com/survey_responses/ohmd-review-11664821)** **Rating:** 5.0/5.0 stars _— Lisa S._ [Read full review](https://www.g2.com/survey_responses/ohmd-review-11664821) **["OhMD easy to integrate"](https://www.g2.com/survey_responses/ohmd-review-11680721)** **Rating:** 5.0/5.0 stars _— Verified User in Medical Practice_ [Read full review](https://www.g2.com/survey_responses/ohmd-review-11680721) #### What Are G2 Users Discussing About OhMD? - [What is OhMD used for?](https://www.g2.com/discussions/what-is-ohmd-used-for) ### [Lighthouse 360](https://www.g2.com/products/lighthouse-360/reviews) Lighthouse 360+™ is your all-in-one platform to enhance the patient experience that seamlessly integrates with any Practice Management System (PMS). Lighthouse 360+ enables dental practices of all sizes, including multi-site locations, to seamlessly integrate patient communication, reputation management, and overall practice functionality. The platform’s vendor-agnostic capabilities allows practices to benefit regardless of their PMS. **Average Rating:** 3.7/5.0 **Total Reviews:** 18 #### How Do G2 Users Rate Lighthouse 360? - **Workflow Management:** 7.9/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 7.4/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 10.0/10 (Category avg: 8.5/10) - **Patient Communications:** 10.0/10 (Category avg: 8.8/10) #### Who Is the Company Behind Lighthouse 360? - **Seller:** [Henry Schein One](https://www.g2.com/sellers/henry-schein-one-c2b2b9e0-09c0-490c-9b70-33bd380468f0) - **Year Founded:** 2018 - **HQ Location:** American Fork, UTAH - **Twitter:** @Henryscheinone 157 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c085ea416b5e6b925e3c5a24df84d407832f0b65c7a290923f99ef7d84eef1fc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhenry-schein-one%2F&secure%5Burl_type%5D=linkedin_company_website) 1,388 employees on LinkedIn® - **Ownership:** NASDAQ:HSIC #### Who Uses This Product? - **Top Industries:** Health, Wellness and Fitness - **Company Size:** 94% Small, 6% Medium #### What Do G2 Reviewers Say About Lighthouse 360? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **excellent customer support** of Lighthouse 360, making integration seamless and user-friendly. - Users commend the **ease of use** of Lighthouse 360, highlighting its user-friendly nature and quick staff adaptation. - Users value the **efficiency** of Lighthouse 360, as it simplifies operations and minimizes missed appointments effectively. - Users value the **easy integration and excellent customer support** of Lighthouse 360, enhancing efficiency and user experience. - Users appreciate the **product satisfaction** with Lighthouse 360, praising its user-friendliness and excellent customer support. ##### Cons - Users desire more **customization options** for automated texts in Lighthouse 360 to enhance functionality. #### What Are Recent G2 Reviews of Lighthouse 360? **["Easy to use, Reduces missed appointments!"](https://www.g2.com/survey_responses/lighthouse-360-review-10764543)** **Rating:** 4.0/5.0 stars _— Verified User in Medical Practice_ [Read full review](https://www.g2.com/survey_responses/lighthouse-360-review-10764543) **["Easily intuitive"](https://www.g2.com/survey_responses/lighthouse-360-review-6716655)** **Rating:** 4.0/5.0 stars _— Nicholas R._ [Read full review](https://www.g2.com/survey_responses/lighthouse-360-review-6716655) ### [medent](https://www.g2.com/de/products/medent/reviews) Bessere Verbindungen beginnen mit medent. Bei medent ist es unsere Mission, wertorientierte Pflege zu unterstützen. Wir bieten ein „All-In-One“ EMR/EHR, Patientenportal und Praxisverwaltungssystem, das sich mit führender KI der Branche integriert, um ein hohes Maß an Interoperabilität und Automatisierung zu bieten. Seit mehr als 50 Jahren in der Branche vertrauenswürdig, bietet medent hochgradig anpassbare Werkzeuge und flexible Arbeitsabläufe, die sicherstellen, dass Patienten die richtige Pflege zur richtigen Zeit erhalten. Vereinbaren Sie Ihre kostenlose Demonstration, um zu sehen, warum 97 % unseres Geschäfts aus Empfehlungen zufriedener Kunden stammen! **Average Rating:** 4.8/5.0 **Total Reviews:** 25 #### How Do G2 Users Rate medent? - **Workflow-Verwaltung:** 9.4/10 (Category avg: 8.9/10) - **War the product ein guter Geschäftspartner?:** 9.4/10 (Category avg: 8.7/10) - **Management der Patientenzufriedenheit:** 8.3/10 (Category avg: 8.5/10) - **Patientenkommunikation:** 9.2/10 (Category avg: 8.8/10) #### Who Is the Company Behind medent? - **Verkäufer:** [medent](https://www.g2.com/de/sellers/medent) - **Unternehmenswebsite:** www.medent.com - **Gründungsjahr:** 1968 - **Hauptsitz:** Auburn, New York - **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b1701d68ba8a232569132c5ae8165c349b0fd0431ddd7c60c502e07a7d06e78e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmedentemr%2F&secure%5Burl_type%5D=linkedin_company_website) 119 Mitarbeiter\*innen auf LinkedIn® #### Who Uses This Product? - **Top Industries:** Krankenhaus & Gesundheitswesen, Medizinische Praxis - **Company Size:** 44% Medium, 44% Small #### What Do G2 Reviewers Say About medent? _AI-generated summary from verified user reviews_ ##### Pros - Benutzer finden Medent **extrem einfach zu bedienen** und schätzen die benutzerfreundliche Oberfläche sowie den hilfreichen Kundensupport. - Benutzer loben das **hilfsbereite und freundliche Kundensupport** -Team von Medent für ihre Reaktionsfähigkeit und Bereitschaft zur Verbesserung. - Benutzer schätzen die **extreme Anpassungsfähigkeit** von Medent und finden es benutzerfreundlich und anpassungsfähig an verschiedene Bedürfnisse. - Benutzer schätzen die **Anpassungsoptionen** in Medent, was es benutzerfreundlich und anpassungsfähig an unterschiedliche Vorlieben und Abteilungen macht. - Benutzer finden Medent **einfach und benutzerfreundlich** , mit einem hilfreichen Kundenservice, der das Gesamterlebnis verbessert. ##### Cons - Benutzer stehen vor **Interface-Problemen** wie übermäßigem Klicken und fehlendem schnellen Zugriff auf das Hauptmenü. - Benutzer finden die **komplexe Benutzeroberfläche** herausfordernd und zeitaufwändig zu navigieren, insbesondere für eine große Organisation. - Benutzer finden die **schwierige Navigation** frustrierend, da die Rückkehr zum Hauptmenü übermäßiges Klicken erfordert. - Benutzer empfinden das Fehlen eines **praktischen Ticketingsystems** und einer Seite mit bekannten Problemen als hinderlich für die Effizienz der Fehlersuche. - Benutzer finden den **Mangel an einem Ticketsystem** in Medent frustrierend, was die Identifizierung offener Tickets erschwert. #### What Are Recent G2 Reviews of medent? **["Sehr empfehlenswert medent!"](https://www.g2.com/de/survey_responses/medent-review-5073979)** **Rating:** 5.0/5.0 stars _— Erica M._ [Read full review](https://www.g2.com/de/survey_responses/medent-review-5073979) **["Ein einfach zu bedienendes, intuitives EHR-System mit exzellentem Kundendienst."](https://www.g2.com/de/survey_responses/medent-review-11208439)** **Rating:** 5.0/5.0 stars _— Scott Shaver O._ [Read full review](https://www.g2.com/de/survey_responses/medent-review-11208439) #### What Are G2 Users Discussing About medent? - [Ist Medent cloudbasiert?](https://www.g2.com/de/discussions/is-medent-cloud-based) - 1 comment - [Wie funktioniert Medent Mobile?](https://www.g2.com/de/discussions/how-does-medent-mobile-work) - 1 comment - [Hat MEDENT eine App?](https://www.g2.com/de/discussions/does-medent-have-an-app) - 1 comment - [Was ist Medent-Software?](https://www.g2.com/de/discussions/what-is-medent-software) - 1 comment ### [rater8](https://www.g2.com/products/rater8/reviews) Unlock unparalleled visibility and sustainable growth for your practice with the rater8 Visibility Engine (raVE), the only automated, HIPAA-compliant reputation management solution built specifically for healthcare. In an era where patients thoroughly research providers online before booking an appointment, maintaining a strong digital presence is vital for driving practice revenue and boosting new patient volume. With raVE, medical practices and hospitals can effortlessly cultivate 5-star reviews, capture real-time feedback, and enhance patient satisfaction. A polished online reputation means that healthcare organizations can quickly soar to the top of local and AI-generated search results, outshine their competition, and book more appointments. raVE also automates internal feedback processes through post-visit micro-surveys, giving patients a quick and easy opportunity to share their feedback. With the ability to benchmark performance against 30+ million data points, and with AI-powered tools to analyze patient sentiment, practices can uncover the operational insights necessary to make data-driven decisions that elevate the patient experience. You make patients happy. We make sure everyone knows about it. Take your practice from invisible to in-demand with rater8. **Average Rating:** 4.9/5.0 **Total Reviews:** 117 #### How Do G2 Users Rate rater8? - **Workflow Management:** 8.5/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 9.6/10 (Category avg: 8.5/10) - **Patient Communications:** 8.6/10 (Category avg: 8.8/10) #### Who Is the Company Behind rater8? - **Seller:** [rater8](https://www.g2.com/sellers/rater8) - **Company Website:** rater8.com - **Year Founded:** 2015 - **HQ Location:** Montvale, NJ - **Twitter:** @rater8social 126 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=04edb010d95c04a42a168148cbf195d83a3851304d1088e57c04eea3d4ce57d6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frater8%2F&secure%5Burl_type%5D=linkedin_company_website) 87 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Practice Administrator, Marketing Director - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 70% Medium, 28% Small #### What Do G2 Reviewers Say About rater8? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Rater8, facilitating seamless integration and efficient patient feedback collection. - Users rave about Rater8's **exceptional customer support** , with a responsive team ready to assist anytime. - Users enjoy the **instant results** from Rater8, boosting their reviews significantly with ease and efficiency. - Users value the **real-time feedback** from Rater8, enhancing their practice's growth and online reputation significantly. - Users praise the **ease of use and effective team support** of rater8 for managing online reviews and reputation. ##### Cons - Users find the **review management process tedious** due to time constraints and limitations on certain demographics contributing reviews. - Users find the **user interface unintuitive** , often struggling to navigate tabs and dropdowns after time away. - Users find **difficult navigation** challenging, as it takes time to reacquaint themselves with the interface and tabs. - Users find the **pricing of rater8 to be expensive** compared to competitors offering integrated reputation management features. - Users find the **inadequate reporting** limits their ability to track reviews and address issues effectively. #### What Are Recent G2 Reviews of rater8? **["Consistently Professional, Delightful Experience from Start to Implementation"](https://www.g2.com/survey_responses/rater8-review-13090587)** **Rating:** 5.0/5.0 stars _— Bullard B._ [Read full review](https://www.g2.com/survey_responses/rater8-review-13090587) **["Lightning-Fast Support and a Helpful Client Success Manager"](https://www.g2.com/survey_responses/rater8-review-12445678)** **Rating:** 5.0/5.0 stars _— Verified User in Medical Practice_ [Read full review](https://www.g2.com/survey_responses/rater8-review-12445678) #### What Are G2 Users Discussing About rater8? - [What is rater8 used for?](https://www.g2.com/discussions/what-is-rater8-used-for) - 1 comment ### [InteliChart](https://www.g2.com/de/products/intelichart/reviews) InteliChart bietet eine KI-gestützte Patientenengagement-Plattform, die das Gesundheitswesen für Patienten, Familien und die Betreuungsteams, die sie unterstützen, erleichtert. Die Plattform vereint den gesamten Patientenweg in einem einzigen System, das Praxen dabei hilft, das Engagement zu koordinieren, die administrative Belastung zu reduzieren und Patienten und Familien während ihrer Betreuungserfahrung zu unterstützen. InteliChart integriert sich mit mehr als 45 EHR-Systemen und unterstützt über 94 Millionen Patientenakten in ambulanten Praxen, Gesundheitssystemen, Langzeitpflegeorganisationen und EHR-Partnern. Die Plattform wird auch drei Jahre in Folge von Black Book als die Nr. 1 Patientenengagement-Plattform anerkannt und von KLAS als ein top-bewertetes Patientenportal. Healthy Outcomes umfasst Patientenportal, Patientenaufnahme, Patiententerminplanung, Patientenbenachrichtigung, Patientenbefragung, Patientenaktivierung, PatienteneHealth und unser Familienportal, das Organisationen eine vernetzte Reihe von Werkzeugen für Kommunikation, digitale Formulare, Terminplanung, Nachverfolgung und virtuelle Pflege bietet. Da jedes Produkt intern entwickelt wird, funktioniert die Plattform als ein einheitliches Ökosystem und nicht als eine Sammlung separater Lösungen. InteliChart bringt auch Intelligenz in jede Ecke der Plattform mit InteliSense, einer Suite von KI-Agenten, die administrative, operative und klinische Aufgaben wie Terminplanung, Terminerinnerungen, Check-ins, Einnahmen-Workflows und die Beantwortung/Handhabung häufiger Patientenfragen automatisieren. Da InteliSense direkt in die Patientenengagement-Tools integriert ist, die Patienten und Betreuungsteams täglich nutzen, fühlt sich jede Interaktion konsistent und verbunden an, während die manuelle Arbeitsbelastung, die zur Erschöpfung des Personals beiträgt, erheblich reduziert wird. Gesundheitsorganisationen wählen InteliChart, weil es ihnen hilft: 1. Patientenengagement zu vereinfachen, indem eine Plattform für den gesamten Weg genutzt wird 2. Manuelle Aufgaben zu reduzieren und die Arbeitsbelastung des Personals zu verringern 3. Die Patientenzufriedenheit, Kommunikation und Nachverfolgung zu verbessern 4. Die Einnahmen zu stärken, indem verpasste Schritte reduziert und die Einhaltung verbessert werden 5. Anbieter zu konsolidieren und eine vorhersehbarere, vernetzte Erfahrung zu schaffen 6. Moderne digitale Werkzeuge bereitzustellen, die Patienten nutzen möchten InteliCharts Patientenengagement-Plattform ist HITRUST r2 zertifiziert, SOC 2 Typ 2 zertifiziert, HITRUST Practitioner zertifiziert, HIPAA Security zertifiziert und NIST zertifiziert, was sichere und zuverlässige Erfahrungen im gesamten Gesundheitsökosystem unterstützt. Für Organisationen, die Patientenengagement-Software oder KI-gestützte Gesundheitswerkzeuge evaluieren, bietet InteliChart eine vollständige, einheitliche Plattform, die die Effizienz von Arbeitsabläufen, die Patientenkommunikation und das langfristige digitale Engagement unterstützt. **Average Rating:** 4.4/5.0 **Total Reviews:** 69 #### How Do G2 Users Rate InteliChart? - **Workflow-Verwaltung:** 8.0/10 (Category avg: 8.9/10) - **War the product ein guter Geschäftspartner?:** 8.6/10 (Category avg: 8.7/10) - **Management der Patientenzufriedenheit:** 8.1/10 (Category avg: 8.5/10) - **Patientenkommunikation:** 8.4/10 (Category avg: 8.8/10) #### Who Is the Company Behind InteliChart? - **Verkäufer:** [InteliChart](https://www.g2.com/de/sellers/intelichart) - **Unternehmenswebsite:** intelichart.com - **Gründungsjahr:** 2006 - **Hauptsitz:** Charlotte, North Carolina - **Twitter:** @InteliChart 929 Twitter-Follower - **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7079f0c1d85dda7ea0833822ae85d13e9e7f50d1bbcf7316cb6877eb50c0963&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fintelichart%2F&secure%5Burl_type%5D=linkedin_company_website) 80 Mitarbeiter\*innen auf LinkedIn® #### Who Uses This Product? - **Top Industries:** Krankenhaus & Gesundheitswesen, Medizinische Praxis - **Company Size:** 55% Medium, 35% Small #### What Do G2 Reviewers Say About InteliChart? _AI-generated summary from verified user reviews_ ##### Pros - Benutzer schätzen die **Benutzerfreundlichkeit** von InteliChart, das die Patientenregistrierung und Kommunikation effektiv vereinfacht. - Benutzer schätzen die **effizienten Patientenkommunikations** funktionen von InteliChart, die sowohl die Patientenerfahrung als auch den Arbeitsablauf des Personals verbessern. - Benutzer schätzen die **einfache Patientenkommunikation** , die durch InteliChart erleichtert wird und die Effizienz sowohl für das Personal als auch für die Patienten verbessert. - Benutzer schätzen die **Effizienz** von InteliChart, da es die Kommunikation verbessert und den Arbeitsablauf für Gesundheitsdienstleister optimiert. - Benutzer finden, dass **einfache Integrationen** mit InteliChart die Funktionalität verbessern und die Patientenerfahrung erheblich verbessern. ##### Cons - Benutzer finden die **begrenzten Funktionen** von InteliChart frustrierend, insbesondere in Bezug auf Patienten-Erinnerungen und Bevölkerungsfilter. - Benutzer finden InteliChart **nicht benutzerfreundlich** und kämpfen mit dem komplexen Layout und dem zeitaufwändigen Einrichtungsprozess. - Benutzer finden die **schwierige Einrichtung** von InteliChart frustrierend, insbesondere beim Zugriff auf mehrere Konten oder Funktionen. - Benutzer sind frustriert über die **fehlenden Funktionen** in InteliChart, was die Benutzerfreundlichkeit und die gewünschten Funktionalitäten beeinträchtigt. - Benutzer berichten von **EMR-Integrationsproblemen** mit InteliChart, die den Zugriff auf wesentliche Patientendaten beeinträchtigen und IT-Intervention erfordern. #### What Are Recent G2 Reviews of InteliChart? **["Intelichart war ein erstaunliches Produkt für unsere Klinik."](https://www.g2.com/de/survey_responses/intelichart-review-10237753)** **Rating:** 4.5/5.0 stars _— Adriana S._ [Read full review](https://www.g2.com/de/survey_responses/intelichart-review-10237753) **["Schaffung eines positiven Patientenerlebnisportals, Steigerung des Engagements"](https://www.g2.com/de/survey_responses/intelichart-review-13056501)** **Rating:** 4.5/5.0 stars _— Stacie E._ [Read full review](https://www.g2.com/de/survey_responses/intelichart-review-13056501) #### What Are G2 Users Discussing About InteliChart? - [Wofür wird InteliChart verwendet?](https://www.g2.com/de/discussions/what-is-intelichart-used-for) - 1 upvote ### [MyChart](https://www.g2.com/de/products/mychart/reviews) MyChart Bedside bietet Zugang zu ihren neuesten Laborergebnissen, eine Möglichkeit, ihre Krankenschwestern und Ärzte zu kontaktieren, und klare, nicht technische Erklärungen ihrer Behandlung. **Average Rating:** 4.4/5.0 **Total Reviews:** 37 #### How Do G2 Users Rate MyChart? - **Workflow-Verwaltung:** 7.5/10 (Category avg: 8.9/10) - **War the product ein guter Geschäftspartner?:** 10.0/10 (Category avg: 8.7/10) - **Management der Patientenzufriedenheit:** 8.9/10 (Category avg: 8.5/10) - **Patientenkommunikation:** 9.4/10 (Category avg: 8.8/10) #### Who Is the Company Behind MyChart? - **Verkäufer:** [Epic Systems](https://www.g2.com/de/sellers/epic-systems-750cb0d2-609a-45fe-a972-9ac8cf80bc1a) - **Gründungsjahr:** 1979 - **Hauptsitz:** Verona, WI - **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2ff08c4f8eae05a807df1b7e218e92d126f6faa65063b30a916c1fcada0738db&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F163658%2F&secure%5Burl_type%5D=linkedin_company_website) 17,254 Mitarbeiter\*innen auf LinkedIn® #### Who Uses This Product? - **Top Industries:** Krankenhaus & Gesundheitswesen, Gesundheit, Wellness und Fitness - **Company Size:** 51% Large, 38% Small #### What Are Recent G2 Reviews of MyChart? **["MyChart - durch die Augen eines Patienten und des Personals eines Anbieters"](https://www.g2.com/de/survey_responses/mychart-review-6791215)** **Rating:** 4.0/5.0 stars _— Priscilla H._ [Read full review](https://www.g2.com/de/survey_responses/mychart-review-6791215) **["Revolutionierte meine Pflege"](https://www.g2.com/de/survey_responses/mychart-review-7520167)** **Rating:** 5.0/5.0 stars _— Matthew M. M._ [Read full review](https://www.g2.com/de/survey_responses/mychart-review-7520167) #### What Are G2 Users Discussing About MyChart? - [Is MyChart a software?](https://www.g2.com/de/discussions/is-mychart-a-software) - [What is the difference between Epic and MyChart?](https://www.g2.com/de/discussions/what-is-the-difference-between-epic-and-mychart) - [Was sind die Vorteile von MyChart?](https://www.g2.com/de/discussions/what-are-the-benefits-of-mychart) - 1 comment - [What does MyChart app do?](https://www.g2.com/de/discussions/what-does-mychart-app-do) ### [athenaOne](https://www.g2.com/de/products/athenaone/reviews) athenahealth bietet cloudbasierte Dienste für elektronische Gesundheitsakten (EHR), Revenue Cycle Management & medizinische Abrechnung, Patientenengagement, Pflegekoordination und Bevölkerungsmanagement sowie Epocrates und andere mobile Point-of-Care-Apps. Unsere Suite integrierter, netzwerkfähiger Dienste arbeitet daran, messbare finanzielle und klinische Ergebnisse für Anbieter zu liefern. Das athenahealth EHR bietet eine Startseite, die es Benutzern ermöglicht, den täglichen Zeitplan und Patienteninformationen zu überprüfen, Bestellungen zu verwalten und eingehende Laborergebnisse anzusehen. Das Abrechnungsmodul kann zusammen mit dem EHR oder eigenständig verwendet werden und verfügt über eine patentierte und kontinuierlich aktualisierte Regel-Engine. Die Werkzeuge für das Management medizinischer Praxen bieten Einblick in tägliche Verantwortlichkeiten, benutzerdefinierte Benchmarking, proaktive Trendanalysen und mehr. Patienten können ein Patientenportal nutzen, um die Historie zu überprüfen, Rechnungen zu bezahlen, Formulare zu unterschreiben und Termine zu vereinbaren. Erinnerungen können per Telefon, E-Mail oder Textnachricht zugestellt werden; Patienten können sogar benachrichtigt werden, wenn Testergebnisse im Patientenportal warten. **Average Rating:** 3.4/5.0 **Total Reviews:** 112 #### How Do G2 Users Rate athenaOne? - **Workflow-Verwaltung:** 9.4/10 (Category avg: 8.9/10) - **War the product ein guter Geschäftspartner?:** 7.0/10 (Category avg: 8.7/10) - **Management der Patientenzufriedenheit:** 6.7/10 (Category avg: 8.5/10) - **Patientenkommunikation:** 8.9/10 (Category avg: 8.8/10) #### Who Is the Company Behind athenaOne? - **Verkäufer:** [athenahealth](https://www.g2.com/de/sellers/athenahealth) - **Gründungsjahr:** 1997 - **Hauptsitz:** Watertown, MA - **Twitter:** @athenahealth 24,384 Twitter-Follower - **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ff5bef9377c1c5649c78827ffc29fa2fc47bcfdeaebfb487ccc7f0920d9b343b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fathenahealth&secure%5Burl_type%5D=linkedin_company_website) 8,948 Mitarbeiter\*innen auf LinkedIn® - **Eigentum:** NASDAQ: ATHN #### Who Uses This Product? - **Top Industries:** Krankenhaus & Gesundheitswesen, Medizinische Praxis - **Company Size:** 44% Small, 35% Medium #### What Do G2 Reviewers Say About athenaOne? _AI-generated summary from verified user reviews_ ##### Pros - Benutzer schätzen die **ständigen Funktionsaktualisierungen** und die tiefgehenden Anpassungsoptionen, die ihren Arbeitsablauf und ihre Berichtsfähigkeiten verbessern. - Benutzer finden athenaOne **einfach zu bedienen** mit benutzerfreundlichen Vorlagen und nahtloser Kalenderintegration für effiziente Arbeitsabläufe. - Benutzer schätzen die **erstklassige API-Integration** von athenaOne, die eine nahtlose Verbindung wesentlicher Werkzeuge für ein effizientes Praxismanagement ermöglicht. - Benutzer schätzen den **außergewöhnlichen Kundenservice** von AthenaOne, der ihre Praxisverwaltungserfahrung erheblich verbessert. - Benutzer schätzen die **benutzerfreundlichen Vorlagen** in athenaOne, die ihren Arbeitsablauf und ihre Produktivität erheblich verbessern. ##### Cons - Benutzer äußern Frustration über **unzureichende Berichterstattung** , da sie diese für ihre Dokumentationsbedürfnisse als umständlich und zeitraubend empfinden. - Benutzer finden die **hohe Lernkurve** von athenaOne frustrierend, was zu ineffizienter Dokumentation und komplizierten Prozessen führt. - Benutzer erleben **schlechten Kundensupport** mit athenaOne und sehen sich oft mit langsamen Reaktionszeiten des Helpdesks konfrontiert. - Benutzer berichten von schweren **Abrechnungsproblemen** mit athenaOne, einschließlich Preiserhöhungen und frustrierenden Erfahrungen mit dem Kundensupport. - Benutzer finden den **Berichterstattungsprozess ineffizient** , da er zu viel Aufwand erfordert und die Zugänglichkeit für das Personal einschränkt. #### What Are Recent G2 Reviews of athenaOne? **["Einfach zu navigierende EHR mit schnellem Zugriff auf wichtige Informationen"](https://www.g2.com/de/survey_responses/athenaone-review-12619892)** **Rating:** 5.0/5.0 stars _— kelly b._ [Read full review](https://www.g2.com/de/survey_responses/athenaone-review-12619892) **["Benutzerfreundliches EMR mit hervorragenden Planungstools"](https://www.g2.com/de/survey_responses/athenaone-review-1482555)** **Rating:** 4.0/5.0 stars _— Verifizierter Benutzer in Forschung_ [Read full review](https://www.g2.com/de/survey_responses/athenaone-review-1482555) #### What Are G2 Users Discussing About athenaOne? - [What are the benefits and challenges of using athenaOne for healthcare practice management?](https://www.g2.com/de/discussions/what-are-the-benefits-and-challenges-of-using-athenaone-for-healthcare-practice-management) - [What is Athena health system?](https://www.g2.com/de/discussions/what-is-athena-health-system) - [What is Athena EHR?](https://www.g2.com/de/discussions/what-is-athena-ehr) - [What is Athena electronic medical records?](https://www.g2.com/de/discussions/what-is-athena-electronic-medical-records) - [What are the benefits of using athenahealth?](https://www.g2.com/de/discussions/what-are-the-benefits-of-using-athenahealth) ### [Raintree Systems](https://www.g2.com/de/products/raintree-systems/reviews) Raintree ist eine umfassende Softwarelösung für Rehabilitation und Physiotherapie, die darauf ausgelegt ist, großen Therapieanbietern und Unternehmen bei der Verwaltung der Patientenversorgung und der Geschäftsabläufe zu unterstützen. Mit einem Fokus auf die einzigartigen Bedürfnisse von Rehabilitationspraxen unterstützt Raintree jährlich über 50 Millionen Patientenbesuche in mehr als 8.500 Therapiekliniken in den Vereinigten Staaten. Die Software integriert fortschrittliche Technologien, einschließlich künstlicher Intelligenz, um das Erlebnis der elektronischen Gesundheitsakte (EHR) speziell für Reha-Therapie-Profis zu verbessern. Raintree richtet sich in erster Linie an Erwachsenentherapie- und Kindertherapiepraxen und bedient eine breite Palette von Nutzern, darunter Physiotherapeuten, Ergotherapeuten und Sprachtherapeuten. Das Design der Software basiert auf Best Practices in der Rehabilitation, um sicherzustellen, dass Therapeuten optimale Pflege bieten und hervorragende Patientenergebnisse erzielen können. Raintrees Engagement für Innovation zeigt sich in seinen strategischen Investitionen in KI-Technologie, die die klinische Dokumentation optimiert und die Patientenbindung verbessert. Zu den Hauptmerkmalen von Raintree gehört sein ONC-zertifiziertes EHR, das als erstes seiner Art speziell für die Rehabilitationstherapie entwickelt wurde. Diese Zertifizierung unterstreicht die Einhaltung von Industriestandards durch die Software und stellt sicher, dass Therapieorganisationen sicher und effizient arbeiten können. Darüber hinaus bietet Raintree KI-Schreibtechnologie, die die klinische Dokumentation automatisiert, sodass Therapeuten sich mehr auf die Patientenversorgung als auf administrative Aufgaben konzentrieren können. Die Plattform umfasst auch robuste Werkzeuge für die Patientenbindung und Kommunikation, die bessere Interaktionen zwischen Anbietern und Patienten ermöglichen und letztendlich zu einer verbesserten Zufriedenheit und besseren Ergebnissen führen. Darüber hinaus bietet Raintree umfassende Lösungen für das Revenue Cycle Management (RCM), die Therapiepraktiken dabei helfen, ihre finanziellen Prozesse zu optimieren. Durch die Integration von Business Intelligence und Analytik können Nutzer wertvolle Einblicke in ihre Abläufe gewinnen, die es ihnen ermöglichen, datengesteuerte Entscheidungen zu treffen, die Effizienz und Rentabilität steigern. Mit einer Kundenbasis, die 8 der 10 größten Reha-Therapieorganisationen umfasst und über 2.500 Implementierungen landesweit, hebt sich Raintree als führend in der Branche hervor und priorisiert Compliance, Sicherheit und die spezifischen Bedürfnisse von Rehabilitationsanbietern. **Average Rating:** 4.2/5.0 **Total Reviews:** 117 #### How Do G2 Users Rate Raintree Systems? - **Workflow-Verwaltung:** 8.3/10 (Category avg: 8.9/10) - **War the product ein guter Geschäftspartner?:** 8.2/10 (Category avg: 8.7/10) - **Management der Patientenzufriedenheit:** 8.4/10 (Category avg: 8.5/10) - **Patientenkommunikation:** 8.0/10 (Category avg: 8.8/10) #### Who Is the Company Behind Raintree Systems? - **Verkäufer:** [Raintree Systems](https://www.g2.com/de/sellers/raintree-systems) - **Unternehmenswebsite:** www.raintreeinc.com - **Gründungsjahr:** 1983 - **Hauptsitz:** Chandler, AZ - **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7de253d6fdca9588dd0bf734db06c554ccced869cd687636063f1bae1ba6ef7a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F56783%2F&secure%5Burl_type%5D=linkedin_company_website) 303 Mitarbeiter\*innen auf LinkedIn® #### Who Uses This Product? - **Top Industries:** Krankenhaus & Gesundheitswesen, Medizinische Praxis - **Company Size:** 46% Medium, 40% Small #### What Do G2 Reviewers Say About Raintree Systems? _AI-generated summary from verified user reviews_ ##### Pros - Benutzer schätzen die **innovativen Funktionen** von Raintree Systems, die die Effizienz des Workflows verbessern und moderne Technologie nahtlos integrieren. - Benutzer lieben die **Benutzerfreundlichkeit** von Raintree Systems und genießen optimierte Arbeitsabläufe und umfassende Funktionen an einem Ort. - Benutzer schätzen die **Effizienz** von Raintree Systems, die Arbeitsabläufe verbessert und Abrechnungsprozesse effektiv vereinfacht. - Benutzer schätzen den **reaktionsschnellen Kundensupport** und die nahtlose Dokumentationsintegration, die von Raintree Systems angeboten werden. - Benutzer schätzen die **Geschäftseffizienz** von Raintree Systems und loben seine optimierten Prozesse und die effektive Unterstützung für Klinikabläufe. ##### Cons - Benutzer finden Raintree Systems **nicht benutzerfreundlich** aufgrund seiner veralteten Benutzeroberfläche und der überwältigenden Komplexität für neue Benutzer. - Benutzer finden **schlechte Benutzerfreundlichkeit** herausfordernd, mit komplexen Funktionen, die überwältigen und die effektive Nutzung für ABA-Therapie behindern. - Benutzer stehen vor einer **steilen Lernkurve** und finden die Benutzerfreundlichkeit herausfordernd ohne angemessene Unterstützung oder Schulung von Raintree Systems. - Benutzer haben oft **Navigationsschwierigkeiten** mit Raintree Systems aufgrund seiner veralteten Benutzeroberfläche und überwältigenden Funktionen. - Benutzer haben Schwierigkeiten mit **schwieriger Navigation** aufgrund einer veralteten Benutzeroberfläche und fehlendem intuitiven Design in Raintree Systems. #### What Are Recent G2 Reviews of Raintree Systems? **["Starke Merkmale, aber Raum für Verbesserungen"](https://www.g2.com/de/survey_responses/raintree-systems-review-11353838)** **Rating:** 4.0/5.0 stars _— Courtni D._ [Read full review](https://www.g2.com/de/survey_responses/raintree-systems-review-11353838) **["Raintree macht die Therapiedokumentation schnell und mühelos"](https://www.g2.com/de/survey_responses/raintree-systems-review-13068969)** **Rating:** 5.0/5.0 stars _— Verifizierter Benutzer in Krankenhaus & Gesundheitswesen_ [Read full review](https://www.g2.com/de/survey_responses/raintree-systems-review-13068969) #### What Are G2 Users Discussing About Raintree Systems? - [Wofür wird Raintree Systems | Therapy & Rehab verwendet?](https://www.g2.com/de/discussions/what-is-raintree-systems-therapy-rehab-used-for) - 1 comment ### [TigerConnect Clinical Collaboration Platform](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews) TigerConnect is the secure, unified communication and workflow platform helping healthcare organizations deliver faster, higher quality care. 7,000+ acute, post-acute, and ambulatory care facilities rely on our user-friendly, cloud-based, HIPAA-compliant, and HITRUST-certified solution with 99.995% uptime to improve workflow efficiency, patient outcomes, and provider satisfaction. With the ability to integrate across your existing systems and a diverse product suite that includes role-based messaging, voice and video calling, patient engagement, on-call scheduling, and alarm management, you can achieve greater workflow efficiency across a variety of care settings – ED, inpatient, OR, post-acute, and more – by ensuring the right information gets to the right people at the right time. Since 2010, TigerConnect’s commitment to client success is reflected in our experienced clinical, implementation, and customer support teams that work directly with clients at every stage to drive adoption, improve outcomes, and achieve the highest possible ROI. To learn more, please visit us at www.tigerconnect.com. \*Individual products were formerly known as TigerText Essentials and TigerFlow\* **Average Rating:** 4.5/5.0 **Total Reviews:** 195 #### How Do G2 Users Rate TigerConnect Clinical Collaboration Platform? - **Workflow Management:** 8.9/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 8.4/10 (Category avg: 8.5/10) - **Patient Communications:** 8.7/10 (Category avg: 8.8/10) #### Who Is the Company Behind TigerConnect Clinical Collaboration Platform? - **Seller:** [TigerConnect](https://www.g2.com/sellers/tigerconnect) - **Year Founded:** 2010 - **HQ Location:** Santa Monica, CA - **Twitter:** @TigerConnect 3,930 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=53ee648ab8e17066d888dec0bebe21a1115c134e3317c03c76674eb5e8bc9eea&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftigerconnect%2F&secure%5Burl_type%5D=linkedin_company_website) 343 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 37% Medium, 33% Large #### What Do G2 Reviewers Say About TigerConnect Clinical Collaboration Platform? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of TigerConnect, enhancing collaboration and productivity across various platforms seamlessly. - Users appreciate the **seamless accessibility** of TigerConnect across multiple platforms, enhancing collaboration and efficiency in clinical settings. - Users appreciate the **ease of IM** with TigerConnect, enhancing productivity and user-friendliness in communication. - Users value the **efficiency** of TigerConnect, enabling seamless collaboration and quick resolutions across multiple devices. - Users value the **HIPAA compliance** of TigerConnect, ensuring secure and effective collaboration in clinical settings. ##### Cons - Users feel the **missing videoconferencing and patient communication features** hinder effective family interactions and collaboration. #### What Are Recent G2 Reviews of TigerConnect Clinical Collaboration Platform? **["Essential Part of everything we do"](https://www.g2.com/survey_responses/tigerconnect-clinical-collaboration-platform-review-10554046)** **Rating:** 5.0/5.0 stars _— Leonard P._ [Read full review](https://www.g2.com/survey_responses/tigerconnect-clinical-collaboration-platform-review-10554046) **["Simple UI with Peace of Mind from Safe, Encrypted Content"](https://www.g2.com/survey_responses/tigerconnect-clinical-collaboration-platform-review-12657232)** **Rating:** 5.0/5.0 stars _— Verified User in Hospital & Health Care_ [Read full review](https://www.g2.com/survey_responses/tigerconnect-clinical-collaboration-platform-review-12657232) #### What Are G2 Users Discussing About TigerConnect Clinical Collaboration Platform? - [Is TigerConnect free?](https://www.g2.com/discussions/is-tigerconnect-free) - [Is TigerConnect HIPAA compliant?](https://www.g2.com/discussions/is-tigerconnect-hipaa-compliant) - [How does TigerConnect work?](https://www.g2.com/discussions/how-does-tigerconnect-work) - [What is TigerConnect app?](https://www.g2.com/discussions/what-is-tigerconnect-app) - 1 comment - [‹ Prev‹ Prev](/categories/patient-engagement?order=g2_score#product-list) - [1](/categories/patient-engagement?order=g2_score#product-list) - 2 - [3](/categories/patient-engagement?order=g2_score&page=3#product-list) - [4](/categories/patient-engagement?order=g2_score&page=4#product-list) - [5](/categories/patient-engagement?order=g2_score&page=5#product-list) - [6](/categories/patient-engagement?order=g2_score&page=6#product-list) - … - [26](/categories/patient-engagement?order=g2_score&page=26#product-list) - [27](/categories/patient-engagement?order=g2_score&page=27#product-list) - [Next ›Next ›](/categories/patient-engagement?order=g2_score&page=3#product-list) Spotlight Categories [Experience Management Software](https://www.g2.com/categories/experience-management) [Job Search Sites](https://www.g2.com/categories/job-search-sites) [Media Monitoring Software](https://www.g2.com/categories/media-monitoring) [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i) [A/B Testing Tools](https://www.g2.com/categories/a-b-testing-tools) Similar Categories - [Interactive Patient Care Systems (IPC)](/categories/interactive-patient-care-systems-ipc) - [Other Patient Experience](/categories/other-patient-experience) - [Patient Case Management](/categories/patient-case-management) - [Patient Intake](/categories/patient-intake) - [Patient Relationship Management (PRM)](/categories/patient-relationship-management-prm) - [Patient Scheduling](/categories/patient-scheduling) - [Remote Patient Monitoring (RPM)](/categories/remote-patient-monitoring-rpm) [Browse Patient Engagement Themes](/categories/patient-engagement/themes) ![Emma Stein](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma Stein") ES Researched and written by [Emma Stein](https://research.g2.com/insights/author/emma-stein) Updated October 3, 2024 Patient engagement software facilitates the encouragement of a patient’s active participation in the maintenance of their health, the building of a collaborative patient-doctor relationship, and the improvement of the overall patient experience. Hospitals, medical practices, and other healthcare organizations are increasingly becoming subject to the same kinds of expectations that retail and hospitality industries deal with; as a result, patients expect compassion, acknowledgment, immediate communication, and easy access to information from their healthcare providers. Products in the patient engagement category must offer one or more of the following functions: patient portal or patient communication, reputation management, outreach and marketing, surveys and feedback, patient education, self care management, or appointment reminder. Providing a patient portal to facilitate communication between provider and patient as well as enable active participation of the patient in regards to their own health is a major benefit of patient engagement solutions. Patient engagement software enables hospitals and clinics to practice reputation management and feedback generation, triggering a cycle of post-appointment reviews, reputation boosting, practice and provider adjustments, and overall improved patient experience. Patient engagement tools can also simplify the process of reaching out or marketing to new or referred patients, which can include the dissemination of health education information and literature. Patients with chronic care, as well as their physicians, can leverage patient engagement software to maintain their at-home or self-administered medication or therapy regimens. Some patient engagement solutions can also serve as appointment reminders, either via the patient portal or [HIPAA compliant messaging software](https://www.g2.com/categories/hipaa-compliant-messaging). Patient engagement software can either be patient facing or physician facing, and take myriad forms—anything from a patient portal to medical online reputation management tools to patient-experience survey management capabilities. Patient engagement software equips healthcare organizations with tools to improve methods and levels of engagement. Patient engagement software can integrate with relevant technologies such as [interactive patient care systems (IPC)](https://www.g2.com/categories/interactive-patient-care-systems-ipc), [telemedicine software](https://www.g2.com/categories/telemedicine), [patient intake software](https://www.g2.com/categories/patient-intake), [EHR software](https://www.g2.com/categories/ehr), and [clinical communication and collaboration software](https://www.g2.com/categories/clinical-communication-and-collaboration). To qualify for inclusion in the Patient Engagement category, a product must: - Provide a method of active patient engagement such as patient portal, patient surveys, digital intake forms - Improve or provide insight to healthcare organizations on ways to improve patient satisfaction - Track and measure improvement of patient experience Show More * * * ## How Do You Choose the Right Patient Engagement Software? ### What You Should Know About Patient Engagement Software ### What is Patient Engagement Software? Patient engagement software facilitates communication between health care providers and the patients they serve. These solutions are designed to improve patient satisfaction and patient experience. The software provides users with a patient portal, the ability to distribute patient surveys, and handle patient intake. Solutions in the patient engagement category offer a wide array of features, which include but are not limited to: reputation management, marketing and referral capabilities, appointment reminders, patient messaging, surveys, patient education tools, and self-care management.  Hospitals or medical practices looking to boost their patient satisfaction, cut down on unnecessary readmissions, and streamline communication with patients should be using patient engagement tools. Patient engagement solutions provide communication channels compliant with Health Insurance Portability and Accountability Act (HIPAA) to providers and patients to boost engagement between the two parties. Patient engagement software often integrates directly with health care providers’ electronic health record (EHR). ### What are the Common Features of Patient Engagement Software? The following are some core features within patient engagement software that can help users build better patient relationships and improve patient satisfaction: [**Patient portal**](https://www.g2.com/categories/patient-engagement/f/patient-portal-patient-communication) **:** Patient portals allow patients to log in to see and update their health information. Implementing a patient portal can give patients a more active role in their health care. They can access their records, see past visit history, look at lab results, and more.  [**Patient surveys**](https://www.g2.com/categories/patient-engagement/f/surveys-feedback) **:** Providers send out patient surveys to gather feedback. Direct patient feedback can give health care providers actionable steps to improve. Most solutions offer the ability to customize patient surveys, allowing providers to gather feedback relevant to their practice or hospital. Surveys can be sent automatically after a visit to ensure that every targeted patient is asked for their feedback. [**Digital patient intake**](https://www.g2.com/categories/patient-engagement/f/digital-intake-forms) **:** Patient engagement solutions give providers the ability to handle patient intake digitally before they even step foot in the office. Patients can provide necessary information, such as health insurance information and health history. Health care providers can customize intake forms to collect all necessary information.  **Secure messaging:** These tools give health care providers the ability to message their patients directly while maintaining HIPAA compliance.  Other Features of Patient Engagement Software: [Appointment Reminder Capabilities](https://www.g2.com/categories/patient-engagement/f/appointment-reminder), [Engagement Measuring Capabilities](https://www.g2.com/categories/patient-engagement/f/engagement-measuring), [Integration with Wearables Capabilities](https://www.g2.com/categories/patient-engagement/f/integration-with-wearables), [IPC Systems Integration Capabilities](https://www.g2.com/categories/patient-engagement/f/ipc-systems-integration), [Online Presence Management Capabilities](https://www.g2.com/categories/patient-engagement/f/online-presence-management), [Outreach / Marketing Capabilities](https://www.g2.com/categories/patient-engagement/f/outreach-marketing), [Patient Education Capabilities](https://www.g2.com/categories/patient-engagement/f/patient-education), [Patient Feedback Management Capabilities](https://www.g2.com/categories/patient-engagement/f/patient-feedback-management), [Patient Satisfaction Management Capabilities](https://www.g2.com/categories/patient-engagement/f/patient-satisfaction-management), [Reputation Management Capabilities](https://www.g2.com/categories/patient-engagement/f/reputation-management), [Self Care Management Capabilities](https://www.g2.com/categories/patient-engagement/f/self-care-management) ### What are the Benefits of Patient Engagement Software? **Improved patient satisfaction:** Patient satisfaction is an increasingly important metric for health care providers. Patient engagement tools help solve pain points for patients and increase the ease and efficiency with which they can interact with their health care providers. These solutions phone tag and consolidate patient interactions within a single system. Features like digital patient intake and in-app follow-up improve the patient experience making them potentially stick with the provider that gave them that experience. Health care organizations can boost patient retention by improving their patients’ satisfaction.  **Better quality of care:** Patients can leverage patient engagement software to take a more active role in their own health, and providers can have more consistent check-ins with their patients. The increased ease of communication is particularly important in the case of patients requiring chronic care. Health care organizations can automate check-ins with these patients, sending automated appointment reminders and educational material designed to give these patients more tools to help manage their conditions.  **Streamlined communication:** Patient engagement solutions give health care providers HIPAA compliant ways to talk directly to their patients. This communication, depending on the system, can be via email or text, and some solutions have built-in telehealth capabilities so medical professionals can conduct fully virtual visits. Certain solutions may provide the ability to automate communications, and features like automated appointment reminders may reduce no-shows. ### Who Uses Patient Engagement Software? **Administrators:** Health care administrators use patient engagement software to schedule appointments, handle patient intake, and collect patient feedback. Some solutions may provide medical billing features or integrate with medical billing software, which administrators leverage to handle patient invoices and payments. **Medical professionals:** Doctors, nurses, NPs, PAs, and other medical professionals use patient engagement solutions to directly message their patients. They may also use the solution to upload and share lab results or send educational material relevant to their patients. Medical professionals can use these solutions to engage with patients holistically, leveraging increased access to provide a deeper level of informed care. **Patients:** Patients use these solutions to interact with their care providers, send required documentation, book appointments, and review historical health data. The goal of patient engagement software is to get patients more involved in their health care, so the solutions are designed with patient interaction in mind.  #### Software Related to Patient Engagement Software Related solutions that can be used together with patient engagement software include: [Telemedicine software](https://www.g2.com/categories/telemedicine) **:** Patient engagement solutions often integrate with, or include the features of, telemedicine software. The combination of these two types of software can provide a near-comprehensive solution for health care providers looking to improve patient engagement. [Patient intake software](https://www.g2.com/categories/patient-intake) **:** Patient intake functionality is a common feature of patient engagement solutions, which allows patients to fill out intake forms and provide necessary previsit information digitally. [EHR software](https://www.g2.com/categories/ehr) **:** The EHR is the backbone of any health care providers’ tech stack. It’s because of its importance and the fact that patient engagement solutions need to access and deliver health records, the latter will offer integrations with the former.  [HIPAA compliant messaging software](https://www.g2.com/categories/hipaa-compliant-messaging) **:** Secure messaging, or HIPAA compliant messaging in the case of health care, is a core feature of patient engagement solutions. Communication between patient and provider must be secure, and patient engagement tools provide a secure two-way, real-time communication method.  ### Challenges with Patient Engagement Software Software solutions can come with their own set of challenges.  **Adoption:** Product adoption is key to ensuring successful implementation. If no one uses the system, there’s no point in having it. Health care providers must be diligent about educating their employees on the patient engagement solution to drive meaningful use. In addition, organizations that purchase patient engagement solutions should build the solutions’ use into their workflows to drive adoption. As patient engagement solutions are designed to boost patient interaction, it is important to educate patients on the new system. There may be robust functionality that patients either do not know or use because of a lack of knowledge. Both problems can be addressed by educating patients on the full breadth of features a patient engagement solution offers. A large part of adoption may be whether or not the solution has a mobile app.  **Integrations:** Proper integrations with providers’ existing health systems are necessary for patient engagement solutions to work as intended. EHR integration is the most common, but it may be valuable to ensure that the patient engagement system integrates with other parts of the tech stack. If the organization is running on a medical practice management system, the patient engagement software should integrate with it. **Compliance:** Patient engagement software must be compliant with relevant health care regulations to be safe and effective. HIPAA compliance, which demands the protection of personal health information (PHI), is first and foremost among regulatory compliance in patient engagement systems.  ### Which Companies Should Buy Patient Engagement Software? All health care providers interacting with patients should invest in a patient engagement solution.  **Hospitals:** Hospitals deal with high volumes of patients. Patient engagement systems streamline intake and communication with those patients, automating interactions wherever possible consequently reducing the staff’s burden. Automation of standard interactions, like appointment reminders, can help hospitals deal with high patient volume.  **Independent practices:** For independent practices, patient engagement is vital. Patient engagement solutions can help these providers build solid relationships with their patients. **Multi location practices:** Building relationships and standardizing a streamlined approach to patient communication across multiple locations is much easier with patient engagement software. Multi location practices can leverage the software to drive consistent patient engagement.  ### How to Buy Patient Engagement Software #### Requirements Gathering (RFI/RFP) for Patient Engagement Software During the requirement gathering process, the selection team should put together the core functionality they’re looking for. The team should have an estimate of how many users they’ll have, as well as the tech literacy of those users. Patient engagement solutions offer a wide range of features, so narrowing down what is necessary and what may be a bonus is key. The health care provider may want an omnichannel solution with a mobile app to boost adoption in heavy mobile device users. Integration with existing systems should be considered at this point. #### Compare Patient Engagement Software Products **Create a long list** Prospective buyers should put together a list of vendors that meet their core requirements to form their long list. They should start with a comprehensive list of features they’re looking for, from must-haves to wish list functionality.  **Create a short list** At this point, prospective buyers should send out RFIs and use the responses to narrow their long list down to a short list of viable solutions. The selection team should conduct in-depth research at this point and start to form informed opinions on the available options. **Conduct demos** At this point, the prospective buyer will demo products from the short list. During the demo stage, the buyer should ask questions about specific scenarios common to their practice or hospital. Certain solutions may be geared towards a specific type of practice, and have features for that practice type. Initial pricing conversions should take place if they haven’t already, or if the vendor’s pricing isn’t clearly outlined.  #### Selection of Patient Engagement Software **Choose a selection team** Administrators, medical professionals, and systems administrators should all be involved in the selection process. Administrators and medical professionals, the users of the software, should have a say in choosing the solution that they’ll spend the most time using. Systems administrators, or tech support professionals involved in the implementation and integration of the software into the existing tech stack, should also be involved. **Negotiation** The selection team will have to negotiate with the vendor, weighing the price against the potential benefit of purchasing and implementing the solution.