rater8 Reviews & Product Details

I really like how quickly their support team responds when we have a question or problem. I also really enjoy working with our Client Success Manager Madison! She is so helpful! Review collected by and hosted on G2.com.

It's not a dislike- our practice just wishes we could add a "how did you hear about us" question to the review email. No complaints at all we love working with Rater8! Review collected by and hosted on G2.com.

A few of our Google Business ratings were at 3.0, and now all 42 of our listings are 4.7 or above!

Madison has been an amazing resource for us! We had a lot to learn we when first signed up with Rater8 and she never made us feel like we were asking a "dumb" question. She has helped us in claiming our Google listings, understanding the data, and making decisions to help us improve our online reputation. Review collected by and hosted on G2.com.

New technology is always time consuming to learn at first.

Only a few weeks in, and we found it quick and easy to navigate the Rater8 site. Review collected by and hosted on G2.com.

Great customer support. Lots of features that are really helpful. We are getting exactly what we need. Review collected by and hosted on G2.com.

I don't have anything at this time. All is well. Review collected by and hosted on G2.com.

Their system is easy to use and I like how the low ratings are emailed to us so we know what is going on. We have also had two great reps managing us now. First we had Austin who was just a pleasure to work with and now we have Madison, she is also a pleasure. Review collected by and hosted on G2.com.

Nothing. I am not sure why I cannot move forward with this survey unless I write something here, we have no dislikes. Review collected by and hosted on G2.com.

Instant results. The day after we turned it on, we started getting reviews! Review collected by and hosted on G2.com.

Nothing so far. We have been enjoying the service. Review collected by and hosted on G2.com.

Rater8 has had such a positive impact for our organization and I think a big part of that is thanks to the knowledge, recommendations and genuine passion of Madison, our Account Manager. Review collected by and hosted on G2.com.

I would just like to understand Rater8 and all of its features a bit more. I feel like my understanding scratches the surface of this great tool. It would be cool if Rater8 could have informational trainings/videos or continued education for its users who would be interested. Luckily we feel extremely confident with the support and recommendations from our Account Managers. Review collected by and hosted on G2.com.

Rater8 has a great system for increasing patient reviews and provides fantastic analytics on the backend to track your progress. We have achieved great success, tripling our patient reviews in a short period. The support we've received from Rater8 has been excellent, and I've been impressed by the number of new services they have added since we came on board. Review collected by and hosted on G2.com.

I would love an option for two-way patient communication in the future. Review collected by and hosted on G2.com.

We've been using Rater8 for a while now, and it’s honestly great to use for our practice. It provided insights on how our patients feel. The automated feedback makes it super easy to hear from patients without having to do anything manually, and it’s great seeing more positive Google reviews come in consistently. I really appreciate how simple the dashboard is—it’s clean, easy to navigate, and gives us real-time insights into how we’re doing. Plus, knowing it’s HIPAA-compliant gives us peace of mind with patient info. Overall, it’s been a smooth and really helpful tool for keeping track of our patient experience and boosting our online reputation. Review collected by and hosted on G2.com.

It had the features we needed so none to point out at this time Review collected by and hosted on G2.com.

The platform makes it easy for us collect patient feedback, helping us continuously improve our services. The automated surveys are simple and effective, and our patients respond well to the seamless experience. Plus, the Rater8 team, including Madison Steele, is incredibly accommodating and always ready to assist with any questions. Highly recommend for any medical practice looking to enhance patient engagement and online reputation! Review collected by and hosted on G2.com.

There are no downsides or dislikes about rater8! Review collected by and hosted on G2.com.

We were able to easily boost our Google presence online. The strategy consultants give great guidence on how to further enhance your presence. Review collected by and hosted on G2.com.

i can't hink of anything. If I need anything, I always get a quck response. Review collected by and hosted on G2.com.