# EHRYourWay Reviews **Vendor:** EHR Your Way **Category:** [Mental Health Software](https://www.g2.com/categories/mental-health) **Average Rating:** 4.7/5.0 **Total Reviews:** 338 ## About EHRYourWay EHRYourWay is an end-to-end, ONC-certified electronic health record (EHR) solution specifically designed for the unique needs of behavioral health organizations. This comprehensive platform caters to outpatient and inpatient mental health clinics, addiction treatment centers, psychiatric hospitals, and Certified Community Behavioral Health Clinics (CCBHCs). By integrating all necessary functionalities—from patient intake and admissions to scheduling, clinical documentation, billing, and reporting—EHRYourWay eliminates the need for multiple vendors and disjointed systems, providing a seamless experience for users. Targeted primarily at healthcare providers in the behavioral health sector, EHRYourWay addresses the complexities of clinical workflows, compliance, and billing associated with mental health care. The platform is particularly beneficial for organizations that require a high degree of customization in their documentation and operational processes. Unlike rigid EHR systems that impose predefined workflows, EHRYourWay allows organizations to configure the platform according to their specific needs, ensuring that forms, workflows, and rules align with existing practices. This flexibility is essential for maintaining efficiency and minimizing disruption in clinical settings. One of the standout features of EHRYourWay is its robust clinical documentation capabilities. The platform enables users to create fully customized electronic replicas of their existing paper forms, allowing clinical staff to document care in a familiar format. It supports a wide range of behavioral health documentation, including psychiatric evaluations, therapy progress notes, and treatment plans. Additionally, built-in validated assessments, such as the PHQ-9 and GAD-7, automate scoring, while the integrated treatment planning module ensures continuity across patient records, linking assessments, diagnoses, and treatment goals in a comprehensive, audit-ready manner. In terms of billing and revenue cycle management, EHRYourWay streamlines the entire process from eligibility verification to claims submission. Its advanced fee schedule rules engine automates the determination of CPT codes and charge amounts, reducing manual entry and minimizing errors. The platform accommodates complex billing requirements, supporting various payers, including Medicaid, Medicare, and commercial insurers. Furthermore, EHRYourWay is equipped with compliance features, such as SOC 2 and ONC certifications, ensuring that organizations remain audit-ready while adhering to regulatory standards. EHRYourWay also excels in practice management, offering integrated solutions for scheduling, telehealth, patient portals, and intake management without the need for third-party add-ons. With a dedicated team of over 150 developers focused exclusively on behavioral health, EHRYourWay provides specialized support seven days a week, ensuring that users receive assistance tailored to their operational needs. This commitment to understanding the intricacies of behavioral health operations sets EHRYourWay apart as a comprehensive solution for organizations striving to enhance their clinical and administrative workflows. ## EHRYourWay Pros & Cons **What users like:** - Users praise the **ease of use** of EHR Your Way, highlighting its intuitive design for seamless navigation and efficiency. (68 reviews) - Users praise the **helpful customer support** of EHRYourWay, consistently available to address technical difficulties and inquiries. (29 reviews) - Users value the **efficiency** of EHRYourWay, appreciating its ease of use and time-saving features for daily tasks. (27 reviews) - Users appreciate the **streamlined documentation workflow** of EHR YourWay, enhancing efficiency in managing client records and notes. (22 reviews) - Users value the **easy navigation** of EHRYourWay, appreciating its user-friendly design and prompt support. (21 reviews) - Users value the **high level of customization** in EHR Your Way, tailoring the platform to meet their specific needs. (19 reviews) - Intuitive Use (19 reviews) - Users value the **user-friendly interface and continuous improvements** of EHR Your Way, enhancing their workflow and efficiency. (18 reviews) - Easy Access (17 reviews) - Documentation (16 reviews) **What users dislike:** - Users experience frequent **technical issues** such as bugs and slow performance, disrupting daily workflow and productivity. (12 reviews) - Users find the **limited customization** frustrating, as it hampers their ability to tailor the EHR to specific needs. (11 reviews) - Users find **poor navigation** in EHRYourWay frustrating, affecting efficiency and causing frequent workflow disruptions. (9 reviews) - Users find EHRYourWay to be **not user-friendly** , leading to frustrations with usability and performance issues. (8 reviews) - Users find the **learning curve steep** , making initial navigation and understanding of EHRYourWay challenging for new users. (7 reviews) - Users find **time consumption issues** arise from manual saving, tracking note status, and dealing with time difference delays. (7 reviews) - Usability Issues (7 reviews) - Users find the **access difficulty** of EHR Your Way challenging, especially for new users and client interactions. (6 reviews) - Software Bugs (6 reviews) - Users experience **billing issues** with integration, unsaved information, and insufficient report details affecting payment tracking. (5 reviews) ## EHRYourWay Reviews ### 1. Consistently Excellent Support and a Smooth EHRYW Implementation **Rating:** 4.0/5.0 stars **Reviewed by:** Kate T. | Director Of Compliance, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about EHRYourWay?** Our organization has been working with EHRYW since summer of 2024. I have had consistently positive experiences with EHRYW overall, including communication, problem solving, and customer service. EHRYW was very helpful in the implementation process, ensuring that we had ample time and space to ask questions and explore the new environment. Additionally, since we’ve rolled out, we have been very happy with the customer experience - the support staff always responds to my many questions or requests quickly and professionally. Regardless of the individual addressing our support tickets, everyone has been very helpful in investigating back-end things, fixing bugs and providing context so that I can better conceptualize the EHR environment which has been really helpful in thinking through ways we can further customize to meet our needs. Recently, I was working on a ticket with a support member who let me know that the system did not have the functionality to support my request, but he also provided some alternative ideas to my original request, which allowed us to meet our needs in a different way - just a way I wouldn’t have thought of without the collaboration. **What do you dislike about EHRYourWay?** As with all EHRs, there are limitations - though I will say that the team is always seeking opportunities to further develop and improve systems and functions - and they also solicit feedback from users to better understand customer needs, etc. Clients have reported varied feedback about the client portal, but it is difficult to determine if that is user error, access issues (such as inconsistent internet access) or truly feedback that belongs with the EHR itself. **What problems is EHRYourWay solving and how is that benefiting you?** Our primary focus at this time is working to streamline our workflows (clinical flow, reporting, etc) to improve clinician and client experience as well as to improve our data collection practices. The EHRYW team is great about responding to any questions, concerns, and requests. ### 2. Extremely Helpful and Time-Saving EHR with Minimal Issues **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda J. | Clinical Mental Health Therapist and Assistant Director of Family Centered Treatment with Connected Families, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about EHRYourWay?** EHR your way is an extremely helpful tool! Compared to other providers in the past, I have found it to be more effective and concise with very minimal bugs or issues. It is so helpful for creating unique forms and reports that ensure we can work smarter and not harder! It truly saves us so much time and everyone is always so easy to work with! **What do you dislike about EHRYourWay?** There’s nothing that I strongly dislike about EHR your way. I would say that I feel the mobile site could be more user friendly… it’s challenging to search clients and navigate it the same way as the desktop version which in prefer but it is a newer tool and not worked all kinks out which is fair. **What problems is EHRYourWay solving and how is that benefiting you?** EHR your way is helping me to streamline records in chart management by creating forms and tools that help navigate the complexities of care with more ease! ### 3. User-Friendly EHR With Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jordyn D. | Licensed Clinical Professional Counselor, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about EHRYourWay?** What I like most about EHR YOUR WAY is how user-friendly and straightforward it is. The system is easy to navigate, even for clinicians who are not especially tech-savvy. Documentation, treatment plans, and billing are organized in a way that makes sense clinically, which saves time and reduces frustration. Customer support has also been responsive and helpful whenever questions come up. **What do you dislike about EHRYourWay?** Some features could benefit from minor updates or additional customization options, and certain processes can feel a bit manual at times. However, these are small issues and do not significantly impact overall usability or efficiency. **What problems is EHRYourWay solving and how is that benefiting you?** EHR Your Way solves the problem of overly complicated and time-consuming electronic health record systems. It streamlines documentation, treatment planning, and billing into a clear, easy-to-navigate platform, which significantly reduces the administrative burden. This benefits me by saving time, minimizing frustration, and allowing me to focus more on providing quality care to clients rather than managing paperwork or learning complex software. ### 4. Easy to use and very customizable EHR system with amazing support **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon C. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2026 **What do you like best about EHRYourWay?** The amazing support we received from EHR YOUR WAY staff. They have been amazing and always quick to answer. We have worked with them so much it is like they are working with us at our organization. **What do you dislike about EHRYourWay?** we all hate implementation time and this was no different. but EHR YOUR WAY was right there to help us work through any problems we had so quickly or to come up with a better way. **What problems is EHRYourWay solving and how is that benefiting you?** no more paper charting, we are all electronic because of EHR YOUR WAY. This is helping with our communication and efficency of staff as well as our documentation of patient charts. EHR YOUR WAY has also helped us pass our annual reviews because they were able to see all the settings we have to ensure forms are being done when they are needed to be done. ### 5. EHRYW: Helping Lomi Clinic Thrive **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon S. | Administrative Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about EHRYourWay?** One of the things I appreciate most about EHR Your Way is how much it continues to grow and improve. Every few months, something gets easier, more intuitive, or more streamlined. The whole system feels like it’s evolving with us, which makes our workday flow so much better. It’s also budget-friendly — a huge plus for a nonprofit clinic like ours. We get the tools we need without the overwhelming cost that comes with a lot of other EHR systems. And their support team? Honestly, they have stepped up big time. They respond quicker and genuinely try to help, which makes a world of difference when we are juggling client care and admin tasks. **What do you dislike about EHRYourWay?** There are a few spots where EHR Your Way could still improve. The inbox can feel a bit messy — having options to sort or organize messages into folders would make communication much easier to manage. I would also love to see more client payment options directly through CMS, like PayPal, Zelle, or Venmo. That would remove a barrier for many of our clients who don’t always use traditional payment methods. A little more flexibility for administrators to edit forms would also be amazing. Clinics evolve, insurance requirements shift, and being able to adjust our forms without going through support would save time and headaches. And because we work with interns, having built-in prompts or reminders in the assessments, notes, and treatment documentation would be incredibly helpful for training and consistency. Lastly, client communication through the portal can be a challenge. Emails often land in spam, or clients get confused trying to log in. A cleaner, more intuitive system would really improve their experience. **What problems is EHRYourWay solving and how is that benefiting you?** EHR Your Way helps us keep our clinic organized without a ton of manual work. It has made charting, scheduling, and general workflow much more efficient. For a small nonprofit, having everything in one place — and not needing to rely on several different programs — really saves time and reduces stress. The biggest benefit is that it supports the way we work. It doesn’t feel like we have to force our clinic into someone else’s rigid system. EHRYW helps us stay organized, keeps our costs manageable, and frees up more of our time for actual client care instead of chasing down paperwork. It also gives our staff — from seasoned clinicians to new interns — one central, consistent place to document and collaborate. And because the platform keeps improving, we feel confident that it will continue to support us as our needs grow. ### 6. Effortless Scheduling and Seamless Calendar Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Jillian B. | BCBA, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about EHRYourWay?** EHR allows me to stay organized with my schedule and never miss a meeting or an important work event! The administrative assistant is able to easily add events to my schedule, so there are no miscommunications. I also like how I can link my EHR calendar to my google calendar, so I never miss an event that has been added. It also allows me to have easy access to important documents/files/records. This way, I am able to stay informed and up to date on all the client cases that I work on. It's been a rare occurrence that I need to utilize customer support; however, the issues have been resolved very quickly when I have contacted them! **What do you dislike about EHRYourWay?** At first, I was not seeing all the events/meetings that were added to my EHR calendar by our administrative assistant. However, linking the EHR calendar to my google calendar has resolved this issue! **What problems is EHRYourWay solving and how is that benefiting you?** EHR helps me stay organized with my schedule, especially when our administrative assistant adds meeting, evaluations, assessments, and other important events to my calendar. Before using EHR for this, it was easy for meeting times to be confused. Additionally, it was difficult to get all of the information and records to review for each client. However, EHR makes this easy to review these documents all in one place. ### 7. Effortless Data Analysis with EHR Your Way **Rating:** 5.0/5.0 stars **Reviewed by:** Jaemi P. | Data Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about EHRYourWay?** From a data analyst standpoint, I’ve had a really positive experience using EHR Your Way. The system makes it easy for me to view, pull, and review charts without any unnecessary steps. Everything loads quickly, and the layout is organized in a way that makes data retrieval straightforward. I really appreciate how consistent and reliable the platform is. When I’m working with charts or pulling information for reports, I don’t have to fight the system or dig around to find what I need. The search functions are clear, the data is well structured, and navigating through records is smooth. Overall, it’s been a user-friendly and efficient tool for the work I do. It supports my workflow instead of slowing it down, and that’s something I really value. **What do you dislike about EHRYourWay?** I haven't found anything I dislike about EHR. It has been an all around positive experience for me. **What problems is EHRYourWay solving and how is that benefiting you?** It solves the problem of having to hunt for information. Everything I need is easy to find, and the system is very intuitive. This benefits me by saving time, reducing frustration, and allowing me to focus on the work instead of figuring out how to navigate the EHR. ### 8. Customizable and Seamless Asset **Rating:** 5.0/5.0 stars **Reviewed by:** Makayla D. | Private Practice Therapist/Owner, Affiliate of a large mental health agency, Mid-Market (51-1000 emp.) **Reviewed Date:** December 29, 2025 **What do you like best about EHRYourWay?** We've found that EHRYourWay is quite easy and offers seamless documentation. It provides great reminders and internal communication features. Overall, we have been happy with the implementation of EHRYourWay into our private practice. Documentation and communication has been efficient, and no discrepancies have been noted since switching to this system. **What do you dislike about EHRYourWay?** While it's difficult to note a downside, If we had to choose one thing that we "like least", the system itself sometimes appears a bit "dated" aesthetically speaking. Not a major concern nor deterring factor. **What problems is EHRYourWay solving and how is that benefiting you?** EHR Your Way helps streamline internal communication and coordination across departments, which reduces unnecessary back-and-forth with insurance companies and prevents information from getting routed to the wrong teams. The reminder and task features also help keep documentation timely and accurate, which is essential when running a busy clinical practice. ### 9. Tailored Solutions That Fit Our Needs Perfectly **Rating:** 4.5/5.0 stars **Reviewed by:** David A. | Clinical Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2025 **What do you like best about EHRYourWay?** They really do make the product accommodate my company's needs. Don't have it how you like it?? They seem to get it for you. Our providers love the ease of use, especially if they have any experience at all with another planform. It really makes a difference with job satisfaction when they are not overwhelmed with documentation. EHR Your Way integrates well with portals for other platforms where our providers are serving facilities with Point Click Care for example. They can still obtain our notes although we don't directly document in the facility EHR. **What do you dislike about EHRYourWay?** There are occasional updates that can break something that worked fine before the update. Their engineers are very good, and they can fix it, but it happens. **What problems is EHRYourWay solving and how is that benefiting you?** Linking documentation with CPT codes and ultimately billing. It's a big deal ### 10. Streamlined Documentation Makes EHR Your Way a Standout Choice **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany D. | Security Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 29, 2025 **What do you like best about EHRYourWay?** The most helpful feature on EHR Your Way is its streamlined documentation workflow, which allows clinicians to complete notes, treatment plans, and progress updates quickly and consistently. The clear layout and organized sections reduce administrative burden and support accurate, timely recordkeeping. **What do you dislike about EHRYourWay?** The least helpful aspect is the limited flexibility within certain forms and templates, which can make it difficult to tailor documentation to specific clinical needs. Additionally, occasional system slowdowns interrupt workflow and reduce efficiency during busy periods. **What problems is EHRYourWay solving and how is that benefiting you?** EHR Your Way helps address several core operational and clinical challenges. It improves documentation accuracy, supports compliance with regulatory requirements, and streamlines recordkeeping so clinicians can focus more on direct service. It also centralizes client information, enhances coordination among providers, and reduces administrative workload by making treatment plans, progress notes, and billing processes more efficient. ## EHRYourWay Discussions - [What are the EHR functions?](https://www.g2.com/discussions/what-are-the-ehr-functions) - 1 comment - [What are the unique features of electronic health record software?](https://www.g2.com/discussions/what-are-the-unique-features-of-electronic-health-record-software) - 1 comment - [View EHRYourWay pricing details and edition comparison](https://www.g2.com/products/ehryourway/reviews/ehryourway-review-7140149?section=pricing&secure%5Bexpires_at%5D=2026-05-24+10%3A45%3A39+-0500&secure%5Bsession_id%5D=e879c83d-6c42-4d96-894a-f73221fe5883&secure%5Btoken%5D=bff9fb464fca0b9e2836a6e199a6fa6875ae835b009b4e95609d53538b769b88&format=llm_user) ## EHRYourWay Integrations - [Deepgram](https://www.g2.com/products/deepgram/reviews) - [Google](https://www.g2.com/products/google-google/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [LabCorp Link](https://www.g2.com/products/labcorp-link/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Openai](https://www.g2.com/products/openai/reviews) - [PointClickCare Skilled Nursing Platform](https://www.g2.com/products/pointclickcare-skilled-nursing-platform/reviews) - [Quest Diagnostics Professional Lab Services](https://www.g2.com/products/quest-diagnostics-professional-lab-services/reviews) - [Surescripts E-Prescribing](https://www.g2.com/products/surescripts-e-prescribing/reviews) - [Zocdoc](https://www.g2.com/products/zocdoc/reviews) - [Zoom Virtual Agent](https://www.g2.com/products/zoom-virtual-agent/reviews) ## EHRYourWay Features **Administrative** - Workflow Management - Billing - Security and Authorization - Practice Management - Compliance - Insurance Management - Appointment Scheduler - Patient Portal - HIPAA Compliance **Clinical** - Compliance - Revenue Cycle Management (RCM) - Software Integrations - Revenue Cycle Management (RCM) - Task Automation - Revenue Cycle Management (RCM) **Administrative** - Regular Updates - E-Prescribing - Clinical Alerts - E-Prescribing - Electronic Prior Authorization - E-Prescribing **Efficiency ** - Claims Data Automation - Healthcare Claims Management - Electronic Submissions - Healthcare Claims Management - Clearinghouse Integration - Healthcare Claims Management - Claims Process Workflow - Healthcare Claims Management **Operations** - Workflow Optimization - Clinical Documentation - EHR Integration - Clinical Documentation - Clinical Communication - Clinical Documentation - Transcription Automation - Clinical Documentation - CDI Training - Clinical Documentation - Clinical Data Exchange - Clinical Documentation - Document Access - Clinical Documentation - Digitization - Clinical Documentation **Data Management** - EHR Integration - Referral Insight - Referral Database - Data Sharing **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation **Patient Convenience ** - Tablets and Kiosks - Payment Collection - Form Workflow - Patient Check-in - Mobile Patient Intake **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables **Medication Management - eMAR** - Real-Time Medication Administration Recording - PRN (As Needed) MedicationTracking - Refusal and Side Effect Documentation **Clinical** - Patient Records - Specialty EHR Templates - Interoperability - Documentation - E-Prescription **Financial** - Billing Automation - Revenue Cycle Management (RCM) - Clearinghouse Integration - Revenue Cycle Management (RCM) - Claims Management - Revenue Cycle Management (RCM) **Operations** - HIPAA Compliant - E-Prescribing - Provider Certification - E-Prescribing - Pharmacy Medication History - E-Prescribing - EPCS - E-Prescribing - Patient Medication History - E-Prescribing **Accuracy** - Claims Resubmission - Healthcare Claims Management - Patient Data Security - Healthcare Claims Management - Claims Scrubbing - Healthcare Claims Management **Visibility** - Scheduler - Source Tracking - Referral Tracking **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management **Administration ** - Patient Data Transfer - HIPAA Compliance - Insurance Credentialing - ID Verification - Appointment Scheduler Integration - E-Signature **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration **Generative AI** - AI Text Summarization **Safety and Compliance - eMAR** - Audit Trails and Compliance Logs - AI Risk Detection - Controlled Drugs Tracking - Barcode Scanning - Alerts **Interoperability** - Pharmacy Network - E-Prescribing - EHR Integration - E-Prescribing - Lab Integration - E-Prescribing **Generative AI** - AI Text Summarization **Agentic AI - EHR** - Autonomous Task Execution **Integration - eMAR** - Mobile Access - Facility Management - Reporting and Analytics - Pharmacy Management Integration ## Top EHRYourWay Alternatives - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.5/5.0 (329 reviews) - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (895 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (485 reviews)