G2

Joey P.

Mid-Market (51-1000 emp.)

9/30/2026

"Streamlined Reputation Management with Exceptional Support"

5/5

What do you like best about rater8?

I love how rater8 takes care of our online reputation management so I don't have to think about it. It's very reliable and efficiently distributes patient feedback across all relevant rating platforms, which is incredibly helpful. The platform is user-friendly and allows me to easily run reports and share feedback with individual providers. The customer service is extraordinary, especially from my business development contacts, Jen Marcos and Nicole Dredger, who have exceptional knowledge of the system. Additionally, setting up rater8 was extremely streamlined and nearly flawless, which made the process simple and effective. Review collected by and hosted on G2.com.

What do you dislike about rater8?

I think the only slight issue, which isn't really a rater8 thing, is making sure that from a Google My Business page standpoint, we are uploading them to rater8 in a timely fashion as we onboard new providers each month. So I don't really see it as much room for improvement on rater8's part. Review collected by and hosted on G2.com.

What problems is rater8 solving and how is that benefiting you?

I use rater8 for online reputation management, consistently gathering patient feedback across our organization. It provides timely reporting, distributes reviews on important platforms, and relieves me from managing our reputation manually. It's user-friendly and supported by exceptional customer service. Review collected by and hosted on G2.com.