G2

Aidan K.

Marketer

Mid-Market (51-1000 emp.)

11/6/2026

"Assort Streamlines Patient Calls and Scheduling with Seamless EHR Integration"

5/5

What do you like best about Assort Health?

What I like most is how Assort handles patient calls and scheduling without adding more work for the front desk. The EHR integration is a big plus since staff don't have to enter everything twice. Being able to handle calls after hours and follow our scheduling rules is helpful too. If it works consistently, I can see it saving a lot of staff time and being worth the cost. Review collected by and hosted on G2.com.

What do you dislike about Assort Health?

My biggest concern is how well the AI handles more complicated patient calls. Not every appointment is straightforward, and patients don't always explain what they need clearly. I'd want it to recognize when a call needs to go to an actual staff member instead of giving the wrong information or booking something incorrectly. The setup and cost would also be something to consider for smaller practices. Review collected by and hosted on G2.com.

What problems is Assort Health solving and how is that benefiting you?

One of our biggest issues is keeping up with patient calls while also helping people in the office. Between scheduling, cancellations, and prescription requests, our front desk can get overwhelmed pretty quickly. Assort helps take some of those routine calls off our hands, especially after hours. It makes it easier for us to keep up with patients without constantly being tied to the phones. Review collected by and hosted on G2.com.