Webgility offers just what we need for accounting automation and is excellent for rapidly growing businesses. The UI is very streamlined, saving our team hours of labor every day. The support team was exceptional in setting us up, and made sure to keep our onboarding sessions as closely scheduled as possible. It allows all of our eCommerce platforms to be integrated seamlessly into our accounting software. Review collected by and hosted on G2.com.

There are a few niche cases that are specific to our custom manufacturing processes that do not translate easily over to Webgility. While Webgility can technically handle these, there must be certain workaround that reduce overall ease of automation. Other than this, there are no real complaints with Webgility that are outside of our specific use case. Review collected by and hosted on G2.com.

It functions...for the most part...most of the time. Pricing won't break the budget. Review collected by and hosted on G2.com.

UI/UX is outdated, antiquated, and not user-friendly. Instead of being cloud-based—as so many things are in 2026—it is a program that needs to be downloaded and "on" all the time, which required us to put it on a remote desktop, which has been problematic. Support and onboarding left much to be desired. The Webgility scheduler turns off randomly. Inventory adjustments are not always automatic or timely. It's slow; the setup & connection to WiX/NetSuite was arduous. No AI or intelligent features, and the field mapping and/or API endpoints are lacking. Review collected by and hosted on G2.com.

I like how Webgility bridges seamlessly between QuickBooks, Amazon, and Shopify, automatically posting sales into sales receipts and invoices in QuickBooks. I appreciate that their onboarding process is really great, with a very helpful and patient team. They schedule sessions that suit your timing, where you share your screen and they guide you, setting everything up. You just need to tell them what you want, and they make it happen, which makes it feel pretty white glove. Setting up Webgility was also pretty easy thanks to their support. Review collected by and hosted on G2.com.

Nothing yet Review collected by and hosted on G2.com.

I had a wonderful experience working with Arun. He was professional, knowledgeable, patient, and incredibly helpful throughout the entire process. He took the time to answer all of my questions and explained everything clearly, which I really appreciated. I truly value his support and guidance. Review collected by and hosted on G2.com.

There’s nothing I dislike about Webgility. Review collected by and hosted on G2.com.

Webgility's best feature is its ability to adjust to your current system settings and procedures to seamlessly integrate your sales platform to your accounting platform. Review collected by and hosted on G2.com.

My only complaint is that it does not tell you when you need to update. I do not check frequently so I ended up being a few updates behind. Review collected by and hosted on G2.com.

The staff at Webgility is wonderful. They are professional and caring. They have great expertise. Faizan and Jeenu have been so very kind and helpful. My business never in better place. Thank you! Review collected by and hosted on G2.com.

At this point I don't have any issues, but we have taken customization request for Avalara and if it doesn't work the way I expected with QuickBooks then for sure, I will start disliking the app.

But I'm sure it will work!! Review collected by and hosted on G2.com.

So far, I'm so happy with Webgility as a software and company. The software is user-friendly, easy to navigate, and their customer support team is outstanding!! Can't say enough good things about Prerit the onboarding manager. 5/5 stars! Review collected by and hosted on G2.com.

Nothing at all. They are the best. Amazing company. Review collected by and hosted on G2.com.

Our webgility implementation and onboarding experience has been very positive. Faizan, our training specialist, has demonstrated strong product knowledge and a deep understanding of e-commerce accounting workflows. He is consistently patient, clear and thorough during our ongoing traning sessions, taking the time to explain and answer questions thoughtfully. His calm and supportive approach has made the learning process smooth and productive, and we truly appreciate his guidence throughout the implementation. After completing our onboarding sessions, we can confidently reaffirm our positive experience with Webgility. As we move forward with testing the integration, we anticipate having questions, but we are certain that Faizan and his team will remain knowledgeable, patient, and responsive in their support. Faizan’s guidance during onboarding has established a solid foundation for a smooth and successful implementation. Review collected by and hosted on G2.com.

There is a lack of synchronization features with other sales channels, such as TikTok. Review collected by and hosted on G2.com.

I like how easy it is to post orders from Amazon to QuickBooks, and I also appreciate having access to support when I need it. Review collected by and hosted on G2.com.

There is absolutely nothing that I dislike about Webgility. Review collected by and hosted on G2.com.

Support is excellent and they explain things in detail. Very happy with the people I have been talking with over the last few months. My recent phone conversation was with Prerit Agrawal who was excellent on 12/18/25 and you need more people like him who explains things in detail. I also do not want to forget my conversations with Vipin Gaikward who was an integral part in helping things get started and continues to be there when we have questions. Thank you both for your time and support. Review collected by and hosted on G2.com.

We have had no immediate problems with Webgility at this time. Things have been moving smoothly and when we do have any issues we are able to contact the support people and get the answers needed in a timely fashion Review collected by and hosted on G2.com.