Unicommerce Reviews & Product Details

What I like best about Unicommerce is how effortlessly it brings all sales channels, inventory, warehouses, and logistics together into one clean, unified system. Instead of juggling multiple dashboards, spreadsheets, or manual updates, everything syncs automatically — orders, stock levels, returns, shipments, and even invoices.

This saves a huge amount of time, reduces human errors, and gives complete real-time visibility into operations. The platform is also extremely reliable and scalable, so whether orders are 50 a day or 5,000 a day, the workflow stays smooth. Review collected by and hosted on G2.com.

While Unicommerce is powerful, the main downside is that the interface can feel a bit overwhelming at first, especially for new users. There are many menus, settings, and configuration options, so the learning curve can be steep.

Some advanced features also require manual setup or training, which might take extra time. And occasionally, customization options feel limited, meaning you have to adjust your process to match the system rather than the other way around.

Overall, it works very well once everything is set up — but the initial onboarding and complexity are the parts I dislike the most. Review collected by and hosted on G2.com.

Unicommerce is highly efficient when it comes to managing multi-channel e-commerce operations. The platform provides a centralized view of orders, inventory, returns, and dispatches, which makes day-to-day coordination much smoother. Its real-time inventory sync helps in reducing overselling issues, and the automated order routing saves a significant amount of manual effort. Review collected by and hosted on G2.com.

Some features feel a bit slow at times, and a few processes still need multiple steps. Apart from that, nothing major. Review collected by and hosted on G2.com.

Unicommerce enables efficient order processing within defined TATs and provides real-time visibility of inventory across multiple warehouses. The system is generally stable and offers accurate order and tracking updates. It also centralizes the data for sales, returns, inventory, and GST-related reports. I appreciate the smooth onboarding experience and the responsiveness of the support team during the initial setup and training phase. Unicommerce also introduced new features like VMS, RECO, GRN, purchase order, gatepass, and many others. It helps us manage inventory for all marketplaces in a very smooth way and provides exact data on sale orders. The support given by the account manager is commendable. Unicommerce helps me a lot in growing my online business. Review collected by and hosted on G2.com.

Sometimes the API connector gets broken, but it gets fixed with the help of the team. There is a need to work on the API connector issue. Review collected by and hosted on G2.com.

I like using Unicommerce to manage marketplace orders and sync structured data into our internal systems, such as SAP B1 and the Frappe framework. The platform provides consistent order, item, and tax details, which help automate processes and reduce manual efforts. I appreciate the API-based updates that allow near real-time tracking, enabling my team to trigger workflows like invoicing, POD processing, and return handling. The return-item structure also supports SAP credit-note automation with clearer traceability. Overall, Unicommerce has streamlined our order operations, improved turnaround time, and enabled several automation projects in inventory, logistics, and finance. Everything works best for me, and I don't have any issues right now. Review collected by and hosted on G2.com.

We did encounter occasional issues with inactive SKU mappings, which required coordination with our inventory team, but once corrected, the data flow stabilized. Review collected by and hosted on G2.com.

I like that Unicommerce is integrated through API for most marketplaces, allowing us to sync our order flow every 5 minutes. This helps us process orders within the given TAT and manage our multiple warehouses efficiently. It seldomly is down, providing accurate live order status. I appreciate that all data is captured, which helps build our strategy to scale our business. The sale and return data, as well as data for filing GST returns and inventory reports to plan production, are particularly beneficial. Managing multiple portals with a single OMS helps expose inventory to all portals in real time. Additionally, the initial setup was a great experience. We are very happy with prompt support by our account manager Mr Ankit & MrSanchit our onbording POC which helps to address training of our staff and day to day issue resolution Review collected by and hosted on G2.com.

I think there should be one tool for account reconciliation which is available separately today. Multiple portals have multiple commission structures across categories, also deductions in terms of logistic charges, marketing charges need to be captured, so it should help in mapping the amount received from platforms versus various deductions done at order level to get a profitability view at SKU/order level. Review collected by and hosted on G2.com.

I really appreciate Unicommerce for its all-in-one system, which offers streamlined inventory and order management. Its ability to centralize inventory management and facilitate smooth operations across multiple marketplaces is incredibly valuable. I love the smooth order processing and the ease of managing returns. The user-friendly dashboard is another aspect I find commendable, as it simplifies our workflow. Furthermore, the analytics and reporting features are very useful, especially for tracking performance and aiding in decision-making. The initial setup process was smooth, allowing our team to get started with minimal challenges. Overall, I rate it highly for its efficiency and ease of use, awarding it a 9 out of 10. Review collected by and hosted on G2.com.

Sometimes the system slows down, affecting operations, particularly during purchases. Additionally, there are a few features that could be more user-friendly, which would enhance the overall usability of the software. Review collected by and hosted on G2.com.

I really appreciate Unicommerce for its inventory sync and order sync capabilities, which are crucial for my operations. I also value the RTO data capturing feature, and I find the channel-wise report very useful. Additionally, the ability to manage stock transfer through Gatepass is a feature I find beneficial. The transaction visibility and E-commerce order processes in Unicommerce are excellent and have prompted me to switch from my previous product. The initial setup of Unicommerce was very easy for me, especially since it's my second time going live with it. Review collected by and hosted on G2.com.

I dislike the issues with B2B RTO, as sometimes the API breaks, and there's limited customization in reports. Review collected by and hosted on G2.com.

I like Unicommerce for its strong integration with Amazon, Flipkart, and other platforms, along with its support for API-based syncing which helps in scaling operations smoothly. The fast order syncing from marketplaces to Unicommerce with minimal lag in order status updates is great. I appreciate the smooth workflow enabled by batch processing for invoice generation and label downloads. Real-time stock updates from all channels are fantastic, and the quick access to report SKU-level data is a huge plus. I also enjoy the end-to-end visibility, as everything from order creation to dispatch and returns is tracked in one place. Review collected by and hosted on G2.com.

I don't like the reports customization. Review collected by and hosted on G2.com.

Unicommerce has become the backbone of our e-commerce operations. We use almost every feature — from order processing and inventory management to marketplace integrations and reporting — and everything works seamlessly together. The platform has helped us save a huge amount of time, reduce manual errors, and get much better visibility across all our channels. Their analytics and reporting tools especially make decision-making faster and more data-driven. Review collected by and hosted on G2.com.

The platform works very well overall, but the call support experience could definitely be improved. Faster response times and more proactive communication would make the support experience excellent. Review collected by and hosted on G2.com.

Uniware is great! Their products are good quality and prices are okay. Customer service is also good, they reply fast. I like using Uniware and would recommend them Review collected by and hosted on G2.com.

One area where Uniware ERP could improve is in its reporting features, as sometimes generating specific reports can be a bit tricky and could be more intuitive. Review collected by and hosted on G2.com.