SAP Commerce Cloud
SAP Commerce Cloud is a proven enterprise commerce solution that helps organizations create personalized buying experiences and simplify commerce operations to drive profitable growth. Whether supporting B2B, B2C, or B2B2C business models, SAP Commerce Cloud provides the flexibility and scale to support organizations of all sizes while adapting to evolving customer expectations and commerce requirements. AI-powered capabilities such as intelligent product discovery, recommendations, shopping assistants, and guided selling help customers make confident purchasing decisions, while self-service experiences and commerce automation improve efficiency and reduce costs. Native SAP ERP integration and a broad partner ecosystem help connect customer demand with operational execution to deliver trusted commerce experiences at scale. SAP Commerce Cloud is trusted by more than 3,500 customers across 20 industries and 100 countries. Customers rely on the solution for enterprise-scale performance and reliability, supporting more than $570 billion in gross merchandise value and over 120 million orders.
Average Rating: 4.3/5.0
Total Reviews: 313
How Do G2 Users Rate SAP Commerce Cloud?
- Has the product been a good partner in doing business?: 8.4/10 (Category avg: 8.8/10)
- Flow Of Goods: 8.9/10 (Category avg: 8.6/10)
- Stock Levels: 8.9/10 (Category avg: 8.7/10)
- What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)
Who Is the Company Behind SAP Commerce Cloud?
- Seller: SAP
- Company Website:
- Year Founded: 1972
- HQ Location: Walldorf
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LinkedIn® Page: www.linkedin.com
149,349 employees on LinkedIn® - Ownership: NYSE:SAP
Who Uses This Product?
- Who Uses This: Consultant, Associate
- Top Industries: Information Technology and Services, Computer Software
- Company Size: 45% Large, 33% Medium
What Do G2 Reviewers Say About SAP Commerce Cloud?
AI-generated summary from verified user reviews
Pros
- Users value the ease of use of SAP Commerce Cloud, facilitating quick setup and integration across diverse business models.
- Users value the excellent integration capabilities of SAP Commerce Cloud, enhancing efficiency and streamlining complex commerce operations.
- Users value the extensibility and integration capabilities of SAP Commerce Cloud, enhancing their complex B2B implementations effectively.
- Users value the extensibility and integration capabilities of SAP Commerce Cloud for complex B2B and B2C implementations.
- Users appreciate the extensibility and customization of SAP Commerce Cloud, effortlessly adapting to complex e-commerce needs.
Cons
- Users note that SAP Commerce Cloud's high pricing and complex nature may hinder smaller teams and new users.
- Users find the complexity of SAP Commerce Cloud challenging, requiring significant time and technical expertise for setup.
- Users find the difficult learning curve of SAP Commerce Cloud challenging, especially for small teams and new developers.
- Users find the steep learning curve of SAP Commerce Cloud challenging, especially for new developers and small teams.
- Users highlight the complex implementation of SAP Commerce Cloud, particularly for newcomers and small teams lacking technical support.
What Are Recent G2 Reviews of SAP Commerce Cloud?
"SAP Commerce Cloud, My Experience"
Rating: 4.0/5.0 stars
— Eman K.
"powerful and flexible e-commerce platform"
Rating: 5.0/5.0 stars
— Archer O.

