Case IQ
As compliance, risk, and regulatory requirements grow more complex, organizations need purpose-built solutions to address and manage them effectively. Case IQ offers a comprehensive suite of AI-powered compliance and risk management solutions designed to support HR, fraud, ethics, and compliance teams. Case IQ's solutions enable organizations to capture and detect incidents, manage investigations, and proactively prevent and remediate risk—all from a single, trusted vendor. Its suite of solutions includes: • AI-powered case management • 24/7 whistleblower hotline • AI-powered compliance monitoring • Approvals and disclosures software • Third-party risk management platform Trusted by global organizations, including Fortune 500 companies, Case IQ is built to be configurable, scalable, and adaptable across a wide range of regulatory environments, unique use cases, and internal policies. As a leader in AI for investigations, Case IQ offers an AI-powered case management solution, designed to support thorough, timely, and fair investigations across the full case lifecycle. Central to this is Clairia, the AI assistant purpose-built for investigations, which delivers contextual insights, recommendations, and guidance to help teams work more efficiently while maintaining oversight and accountability. With built-in Playbooks, organizations can tailor how AI is applied to align with internal processes, policies, and governance standards, supporting responsible and consistent AI adoption. Configurable workflows, automation, reporting dashboards, and collaboration tools further enhance efficiency, visibility, and coordination across stakeholders, while enterprise-grade security ensures sensitive data is protected. Supporting case management is a 24/7/365 live-answer whistleblower hotline that empowers employees to report concerns securely and anonymously in over 100 languages. Every report is captured in real time and routed directly into the case management system, helping organizations respond faster and strengthen oversight. Beyond investigations and whistleblowing, Case IQ helps organizations proactively prevent risk through AI-powered compliance monitoring. Using AI and machine learning, the solution detects and identifies suspicious transactions related to bribery, corruption, and fraud, allowing compliance teams to take action before they escalate. To further strengthen compliance programs, Case IQ offers an approvals and disclosures solution that centralizes and automates conflict-of-interest workflows including gifts, hospitality, donations, etc. With configurable and automated workflows, built-in risk logic, real-time analytics, and full audit trails, organizations gain greater visibility and control, enabling faster, more consistent decision-making. Additionally, Case IQ's third-party management solution allows organizations to manage external risk across the full lifecycle of vendor relationships. By automating onboarding, due diligence, ongoing monitoring, and screening within a single system, teams can reduce manual effort, improve oversight, and maintain consistent risk governance across all third parties.
Average Rating: 4.5/5.0
Total Reviews: 117
How Do G2 Users Rate Case IQ?
- Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
- Performance: 8.7/10 (Category avg: 9.2/10)
- AI Text Summarization: 6.3/10 (Category avg: 8.1/10)
- Interoperability: 8.0/10 (Category avg: 8.6/10)
Who Is the Company Behind Case IQ?
- Seller: Case IQ
- Company Website:
- Year Founded: 1999
- HQ Location: Ottawa, CA
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LinkedIn® Page: www.linkedin.com
183 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Higher Education, Education Management
- Company Size: 51% Large, 22% Medium
What Do G2 Reviewers Say About Case IQ?
AI-generated summary from verified user reviews
Pros
- Users appreciate the ease of use of Case IQ, finding it helpful for effective tracking and customization in investigations.
- Users value the secure design and customizable tracking of Case IQ, enhancing confidence in managing employee relations cases.
- Users praise the easy implementation of Case IQ, appreciating its quick setup and user-friendly interface.
- Users praise the intuitive interface and comprehensive features of Case IQ, enhancing case management efficiency and support.
- Users value the reportability feature of Case IQ, enhancing confidence in managing employee relations effectively.
Cons
- Users find the interface not user-friendly and struggle with navigation, making their experience frustrating and cumbersome.
- Users find the complexity of setup and navigation in Case IQ to be frustrating and time-consuming.
- Users find the learning curve steep for Case IQ, particularly with the Yellowfin reporting feature and lack of training.
- Users find the complex navigation of Case IQ frustrating and non-intuitive, making it difficult to access necessary features.
- Users face considerable data management issues with Case IQ, struggling to efficiently organize and retrieve important documents.
What Are Recent G2 Reviews of Case IQ?
"Case IQ in human rights office a game changer for the University"
Rating: 5.0/5.0 stars
— Marie M.
"Exceptional Support and Flexible Functionality"
Rating: 5.0/5.0 stars
— Laura G.

