--- title: Click Boarding Reviews meta_title: 'Click Boarding Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 16 reviews by the users' company size, role or industry to find out how Click Boarding works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 16 scale: '5' date_modified: '2026-06-21' parent_category: name: Talent Acquisition Suites url: https://www.g2.com/categories/talent-acquisition-suites --- # Click Boarding Reviews **Vendor:** Click Boarding **Category:** [Onboarding Software](https://www.g2.com/categories/onboarding-software) **Average Rating:** 4.1/5.0 **Total Reviews:** 16 ## About Click Boarding Click Boarding is an employee experience platform providing modern, compliant HR solutions that impact new hire first year growth and retention. Our DNA is part experience, scalability and compliance. Click Boarding’s modern, fully compliant employee experience platform enables retention at every turn. From a steady stream of pre-hire welcome communications and helpful information, to an easy and streamlined process to complete all of the required forms, Click Boarding activates employees to accelerate productivity, increase engagement, drive advocacy and improve retention. Built on a secure, open structure that enables easy integration, Click Boarding easily integrates with existing HR systems. Configurable connections to applicant tracking systems (ATS), screening, human resource information systems (HRIS), payroll, and learning management systems (LMS) provide seamless connections and flexibility of choice. Click Boarding puts security at the heart of everything we do. ## Click Boarding Reviews ### 1. Unparalleled Flexibility, Fast Setup, and a Customer-First Team **Rating:** 5.0/5.0 stars **Reviewed by:** Pav M. | Solutions Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Click Boarding?** Having worked at an HR SaaS company for over 10 years, I have a deep appreciation for the level of thought and consideration that's gone into the Click Boarding platform. The flexibility and customization options are genuinely unparalleled in this space. The platform itself is intuitive and well-designed — I was able to fully configure it for a client, including third-party integrations, in under a week. That kind of speed-to-value is rare. The team at Click Boarding are an absolute delight to work with across the board. From the onboarding experience through to day-to-day support and client success, I cannot speak highly enough of them. It's genuinely refreshing to work with a team that cares about their customers and outcomes. The new AI features they've recently rolled out are brilliant and a real testament to their commitment to staying ahead of the curve. The ROI on this product is a total game-changer — I'd recommend it without hesitation. **What do you dislike about Click Boarding?** I'll be sure to update if I can find something I dislike **What problems is Click Boarding solving and how is that benefiting you?** Turned a high volume onboarding nightmare into an effortless automated process that ensures the best candidate experience possible. We have had many compliments from staff on the process as they go through it. ### 2. Admin UX needs work, external UX works well enough **Rating:** 2.5/5.0 stars **Reviewed by:** Paige W. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Click Boarding?** I like that front-end users can easily navigate through process flows. Customer Service is helpful. **What do you dislike about Click Boarding?** I dislike the format of editing forms and process flows- it is much more difficult to edit each piece of process flows and forms than it should be in regard to the multiple steps and ease of losing progress if steps don't save properly. It is also very easy to disrupt an integration when changing a step. **What problems is Click Boarding solving and how is that benefiting you?** It seems that UI is updating (from the pictures on the sales website), which would be helpful for the new hire onboarding experience ### 3. Simple and Intuitive Onboarding **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2021 **What do you like best about Click Boarding?** Click Boarding has provided us with a streamlined onboarding solution aimed at providing clarity and transparency for new hires before their start date. The product ensures hires complete all activities in a simple and intuitive format. The mobile responsive solution was important to ensure hires could complete activities no matter what device they were using. Click Boarding also provides direct support for users issues which has been very helpful. **What do you dislike about Click Boarding?** Like many smaller companies just starting out, Click Boarding experienced some early hurdles providing near perfect services. There were times where they couldn't handle the large volume of usage, especially if that volume wasn't steady. Click Boarding has invested in their infrastructure to improve stability and consistency. Click Boarding has also expanded options for integrating with other platforms which should hopefully bring value at a later point for our organization. **What problems is Click Boarding solving and how is that benefiting you?** Our legacy onboarding process was disjointed and lacked transparency. Pre-hires received different experiences depending on hiring managers. Click Boarding has provided a consistent, transparent experience that allows hires to complete tasks easily and sets them up for success on day 1. In addition to new hire forms and paperwork, Click Boarding allows us to elevate the experience by layering in content about the organization, culture, role expectations, etc. **Official Response from Michelle Graham:** > Hello - Thank you for taking the time to provide valuable feedback. We’re sincerely grateful the Click Boarding platform is providing such a high level of flexibility, efficiency and value for your organization. And we’re thrilled to hear your onboarding process has improved as well! As you mentioned, Click has had a number of challenges to overcome in the past. But we’ve made a significant technology and human capital investments, allowing us to continue optimizing the features and services our platform provides. Should you experience any issues in the future, our dedicated Client Success team is here to answer your call at 952-283-3454. You can also email them at support@clickboarding.com. Thanks again for your business. We’re committed to your satisfaction and look forward to serving you again in the future. In your corner, Team Click Boarding ### 4. CB Review - G2 **Rating:** 2.5/5.0 stars **Reviewed by:** Jared G. | HRIS Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2021 **What do you like best about Click Boarding?** Ease of form and process creation. The UI has everything laid out in an easily understandable way. **What do you dislike about Click Boarding?** I dislike several things about CB. The creation of fields and forms leaves a lot to be desired. **What problems is Click Boarding solving and how is that benefiting you?** We are gathering employee data and mapping it to our core HRIS system. The benefits are the UI and mobile friendly. **Official Response from Michelle Graham:** > Hello, Jared - Thank you for taking the time to provide valuable feedback on your recent experience with Click Boarding. We are glad to hear that the ease of process creation has made the onboarding experience better for your company. Automated, guided workflows are key to simplifying and ensuring accuracy throughout the paperless onboarding process. However, we were disappointed to read your comments regarding your dislikes on our platform’s fields and forms. We appreciate your candor, and have shared your feedback with our team for future improvement consideration. At Click, we are constantly looking for ways to improve our service and will continue to reach out for feedback and input regarding your experience. Thank you for your business, Jared. We’re committed to your satisfaction, and we look forward to serving you again. In your corner, Team Click Boarding ### 5. One of our most essential tools! **Rating:** 4.5/5.0 stars **Reviewed by:** Jesse B. | Human Resources - Corporate Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2020 **What do you like best about Click Boarding?** If you've worked in HR for a company with multiple offices across multiple states, you can already imagine the headache that creates from a process and legality standpoint. Clickboarding is able to solve a LOT of the problems that we face. To this day we're still incredibly impressed with how it has streamlined our new hire process so much that onboarding a remote worker is just as easy as onboarding someone in the office. **What do you dislike about Click Boarding?** The UI could be a little better, there are limitations on how you want things to look and it can get to be a bit...crowded looking... if you're hiring a lot. There are a couple of processes that could use a little work in terms of simplicity and ease, but in the end none of these nit picky items are dealbreakers. **Recommendations to others considering Click Boarding:** If you have multiple locations, or have to hire remote employees, and are looking for a way to simply the onboarding process, look no further. **What problems is Click Boarding solving and how is that benefiting you?** - Consolidation of onboarding paperwork - Employment verification across multiple offices - Onboarding of remote employees - In-person I9 verification for remote employees - Making sure accurate tax info collected for payroll ### 6. Gets the job done, but not the easiest to administer **Rating:** 3.5/5.0 stars **Reviewed by:** Beth W. | Director Of Recruiting, Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2020 **What do you like best about Click Boarding?** The new hire experience is great and we've received a lot of positive feedback from our new hires after going through the process. I also like that you can complete the I9 and E-verify in the system and don't have to go out to other sites to get those steps done. They've updated their UI recently, which has helped a bit on the administrative burden on the backend. **What do you dislike about Click Boarding?** Setting up your process on the backend is clunky and still needs some work. It's not intuitive at all to get things set up the first time. If we didn't have a great account manager to walk us through everything (sometimes multiple times), I don't know how I would have figured it out on my own (and this is not my first rodeo). **What problems is Click Boarding solving and how is that benefiting you?** It creates a better onboarding experience for candidates and keeps the excitement going in the period between offer acceptance and their start date. It also streamlines things for our HR Admin and makes remote onboarding easier. **Official Response from Michelle Graham:** > Hello, Beth - Thank you for your time and the valuable feedback on the Click Boarding platform. We’re delighted to hear your new hires had such positive onboarding experiences! Like many other clients, the automated, guided workflows – along with our library of over 100 forms – are key to simplifying and ensuring accuracy throughout the automated onboarding process. We’re sorry to learn that the administration side of our platform caused you frustration. If you encounter any problems in the future, our Customer Care Team wants to help! From simple to complex, our team of dedicated professionals is here to ensure you get the very most out of Click Boarding. Call us directly at 952-283-3454 or email us at support@clickboarding.com. To continually improve your experience, the Click platform is regularly enhanced with self-service capabilities. In addition, our Resource Center is filled with helpful articles and video tutorials for your reference. Stay tuned for new enhancements we’ll be rolling out in the future! Thank you for your business, Beth. We’re committed to your satisfaction, and we look forward to serving you again. In your corner, Team Click Boarding ### 7. Great Customer Support, Software is a Work in Progress **Rating:** 3.5/5.0 stars **Reviewed by:** Amber F. | Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2020 **What do you like best about Click Boarding?** The client support we've received when we've asked for it has been excellent. The software provides a nice experience for candidates. **What do you dislike about Click Boarding?** We've had CB for a few years and we we're not aware of the many new features and updates that had been rolled out. It required us reaching out to ask how to improve our candidate experience for them to tell us about all of the new features, since no one has been managing our account. Once we did connect with them though, they were amazing. They helped us elevate the experience with bi-weekly training, support, and check-in calls. The software still needs some updating and the backend is a little clunky on the administrative aspect. **What problems is Click Boarding solving and how is that benefiting you?** Trying to create delightful candidate experiences. Benefits are a seamless, easy process for our candidates ### 8. Human Resource **Rating:** 4.0/5.0 stars **Reviewed by:** Jennifer P. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2020 **What do you like best about Click Boarding?** We have enjoyed having our on-boarding process - consolidated to one spot. **What do you dislike about Click Boarding?** Don't enjoy updating forms each year - the process isn't fast. **What problems is Click Boarding solving and how is that benefiting you?** They have been on top of replying if having issues. On top of it! ### 9. Friendly Partner! **Rating:** 5.0/5.0 stars **Reviewed by:** Marni S. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2020 **What do you like best about Click Boarding?** I work for Hireology and one of our partners is ClickBoarding. I feel like we have a great working relationship, in that if we ever need assistance, I know I will always get the same person who can help out, which keeps things nice and consistent. I love the friendly help guides that are in the ClickBoard system, in the event that I have any one off questions, it makes it easy to navigate. **What do you dislike about Click Boarding?** I am interested to know what other integration capabilities there are with Clickboarding. For instance, I have a lot of clients who want to add multiple signatures to an onboard form, and right now they only have the ability for a candidate to sign off, unless they are filling out the I-9 Part Two. **Recommendations to others considering Click Boarding:** I think Clickboard does a great job of meeting the needs of an employer when it comes to seamlessly sending out all new hire paperwork. **What problems is Click Boarding solving and how is that benefiting you?** We are helping clients streamline their Hiring Process from Start to Finish. ### 10. Great customer service!! **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle W. | Human Resources Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 02, 2020 **What do you like best about Click Boarding?** Click boarding is user friendly and easy to use. There are always several changes throughout the year and their platform makes it easy to keep up with. New employees love the ease of use. **What do you dislike about Click Boarding?** Nothing that I can think of. We are still learning what the system can do **Recommendations to others considering Click Boarding:** Easy to work with and highly recommend this product. You won't be disappointed **What problems is Click Boarding solving and how is that benefiting you?** Ease of process for new employee onboarding. Being able to complete most documents online also helped during the covid crisis ### 11. Streamlined our process **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2020 **What do you like best about Click Boarding?** It has allowed our process to be completely paperless. Now no one is hand entering data and there is no more missing paperwork! Payroll recieves it in a timely manner, we don't have to track people down and ask for papers any more. **What do you dislike about Click Boarding?** Not as customizable as we would like. Previewing the process can be difficult without making a fake account and walking all the way through it. **Recommendations to others considering Click Boarding:** It makes the process smoother on the new employee and the internal team. **What problems is Click Boarding solving and how is that benefiting you?** We have several locations across in the US, We had a hard time developing a standard set of paperwork to be used for onboarding and for our locations to know which was the correct/most updated forms. Then they would have to scan it in and someone at corporate would hand enter the data into the system. We have solved for all of that. It has made everyone's jobs easier! ### 12. Easy to use and great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Ciana H. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2020 **What do you like best about Click Boarding?** Click boarding is such an easy product to use, their support teams are very responsive (Which is huge), they are constantly checking in to make sure that you are satisfied with their services. Totally streamlined our on-boarding process. **What do you dislike about Click Boarding?** I haven't run into anything I don't like, I am not lying **What problems is Click Boarding solving and how is that benefiting you?** Click boarding has completely revamped our on-boarding process. Just in time for this pandemic ### 13. Director Talent Acquisition **Rating:** 4.5/5.0 stars **Reviewed by:** Dan B. | Director Talent Acquisition, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2020 **What do you like best about Click Boarding?** It works and I don't have to think about it. **What do you dislike about Click Boarding?** There is one document we cannot use in Clickboarding due to the format. It would be great to have all of our onboarding docs work in one platform. **What problems is Click Boarding solving and how is that benefiting you?** We are saving administrative tasks for having candidates sign paperwork manually the first day and having our admin enter all the info into ADP. ### 14. Click Boarding is easy to use and is improving constantly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2020 **What do you like best about Click Boarding?** Click Boarding is superior to its competitors that we have tried. I like the ease of use and everify integration. They are constantly making product improvements based on user feedback and their ticket responses are fast and accurate. **What do you dislike about Click Boarding?** I did not like that you could not copy workflows and had to recreate the wheel every time leaving room for error. I believe that this has been fixed. **What problems is Click Boarding solving and how is that benefiting you?** We are onboarding employees with this tool. ### 15. Simple but effective tool for onboarding employees both site and field (home) based. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2020 **What do you like best about Click Boarding?** Simple interface for candidates Flexibility for multiple sites/countries/processes I9 integration w/notary assistance for field based employees **What do you dislike about Click Boarding?** The process of reviewing forms within a process - having to be a 'candidate' to be able see form content. **What problems is Click Boarding solving and how is that benefiting you?** Removing time on day 1 orientation by not having to fill out paper forms Ensuring I9 compliance for all candidates Field employees being able to complete onboarding process electronically ### 16. Product does the job but could do it better. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2020 **What do you like best about Click Boarding?** Simple to use. Staff is easy to work with. **What do you dislike about Click Boarding?** Need more field level validations. For example, do not allow invalid SSN or a date of birth that does not make sense. UI should be upgraded as it looks very dated. **What problems is Click Boarding solving and how is that benefiting you?** Allow our clients to onboard employees electronically. The compliance offered by I9 has been hugely helpful. ## Click Boarding Discussions - [What is Click Boarding used for?](https://www.g2.com/discussions/what-is-click-boarding-used-for) - [View Click Boarding pricing details and edition comparison](https://www.g2.com/products/click-boarding/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-23+11%3A03%3A52+-0500&secure%5Bsession_id%5D=db66a1ea-6f5c-4043-a4fe-bca18420945a&secure%5Btoken%5D=9eb05b6e669ab8bebf23629593830b78974a1281098eaf76f3c39eed2d986e74&format=llm_user) ## Click Boarding Integrations - [Egnyte](https://www.g2.com/products/egnyte/reviews) ## Click Boarding Features **Basics** - Interoperability - Performance - Process - Survey **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Logistics** - Internal Communication **Platform Data** - Visualization **Agentic AI - Offboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction **Platform** - Customization - Integration APIs - Internationalization - Performance - Mobility **Recruiting and Onboarding** - Onboarding ## Top Click Boarding Alternatives - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - 4.1/5.0 (1,599 reviews) - [Kallidus](https://www.g2.com/products/kallidus/reviews) - 4.3/5.0 (364 reviews) - [ICIMS](https://www.g2.com/products/icims/reviews) - 4.2/5.0 (973 reviews)