Click Boarding Reviews & Product Details

Click Boarding Overview

What is Click Boarding?

When it comes to onboarding, employees and HR managers alike expect a consumer experience – personalized, mobile-first, on demand, intuitive, easy and secure. Click Boarding reinforces the employer brand and the reasons for saying “yes,” and provides a consumer experience that employees expect. Built on a secure, open structure, Click Boarding is a modern onboarding platform that excites HR and new hires by blending employee engagement with digital process workflow into smooth, flexible solutions.

Click Boarding Details
Languages Supported
Bulgarian, German, English, French, Hungarian, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Spanish, Chinese (Simplified)
Product Description

Click Boarding is an onboarding cloud solution designed to help HR onboard new hires.

How do you position yourself against your competitors?

Click Boarding is a modern onboarding platform that affirms the new hire’s Yes! Uniquely blending a great employee experience, new hire forms and onboarding tasks into an efficient, flexible and compliant solution, nobody marries employee engagement and compliance better than Click Boarding.

Click Boarding’s intuitive, customizable and mobile-first guided process puts the employee first. From a steady stream of pre-hire welcome communications and helpful information, to an easy and streamlined process to complete all of the required forms, Click Boarding activates employees to accelerate productivity, increase engagement, drive advocacy and improve retention.

Built on a secure, open structure that enables easy integration, Click Boarding easily integrates with existing HR systems. Configurable connections to applicant tracking systems (ATS), screening, human resource information systems (HRIS), payroll, and learning management systems (LMS) provide seamless connections and flexibility of choice. Click Boarding puts security at the heart of everything we do.


Seller Details
Seller
Click Boarding
Company Website
Year Founded
2013
HQ Location
Minneapolis, MN
Twitter
@ClickBoardingHR
2,765 Twitter followers
LinkedIn® Page
www.linkedin.com
42 employees on LinkedIn®

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Click Boarding Reviews

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Human Resources - Corporate Recruiter
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

If you've worked in HR for a company with multiple offices across multiple states, you can already imagine the headache that creates from a process and legality standpoint. Clickboarding is able to solve a LOT of the problems that we face. To this day we're still incredibly impressed with how it has streamlined our new hire process so much that onboarding a remote worker is just as easy as onboarding someone in the office. Review collected by and hosted on G2.com.

What do you dislike?

The UI could be a little better, there are limitations on how you want things to look and it can get to be a bit...crowded looking... if you're hiring a lot. There are a couple of processes that could use a little work in terms of simplicity and ease, but in the end none of these nit picky items are dealbreakers. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you have multiple locations, or have to hire remote employees, and are looking for a way to simply the onboarding process, look no further. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

- Consolidation of onboarding paperwork

- Employment verification across multiple offices

- Onboarding of remote employees

- In-person I9 verification for remote employees

- Making sure accurate tax info collected for payroll Review collected by and hosted on G2.com.

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Director Of Recruiting
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The new hire experience is great and we've received a lot of positive feedback from our new hires after going through the process. I also like that you can complete the I9 and E-verify in the system and don't have to go out to other sites to get those steps done.

They've updated their UI recently, which has helped a bit on the administrative burden on the backend. Review collected by and hosted on G2.com.

What do you dislike?

Setting up your process on the backend is clunky and still needs some work. It's not intuitive at all to get things set up the first time. If we didn't have a great account manager to walk us through everything (sometimes multiple times), I don't know how I would have figured it out on my own (and this is not my first rodeo). Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It creates a better onboarding experience for candidates and keeps the excitement going in the period between offer acceptance and their start date. It also streamlines things for our HR Admin and makes remote onboarding easier. Review collected by and hosted on G2.com.

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Response from Michelle Graham of Click Boarding

Hello, Beth -

Thank you for your time and the valuable feedback on the Click Boarding platform. We’re delighted to hear your new hires had such positive onboarding experiences! Like many other clients, the automated, guided workflows – along with our library of over 100 forms – are key to simplifying and ensuring accuracy throughout the automated onboarding process.

We’re sorry to learn that the administration side of our platform caused you frustration. If you encounter any problems in the future, our Customer Care Team wants to help! From simple to complex, our team of dedicated professionals is here to ensure you get the very most out of Click Boarding. Call us directly at 952-283-3454 or email us at support@clickboarding.com.

To continually improve your experience, the Click platform is regularly enhanced with self-service capabilities. In addition, our Resource Center is filled with helpful articles and video tutorials for your reference. Stay tuned for new enhancements we’ll be rolling out in the future!

Thank you for your business, Beth. We’re committed to your satisfaction, and we look forward to serving you again.

In your corner,

Team Click Boarding

Recruiter
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The client support we've received when we've asked for it has been excellent. The software provides a nice experience for candidates. Review collected by and hosted on G2.com.

What do you dislike?

We've had CB for a few years and we we're not aware of the many new features and updates that had been rolled out. It required us reaching out to ask how to improve our candidate experience for them to tell us about all of the new features, since no one has been managing our account. Once we did connect with them though, they were amazing. They helped us elevate the experience with bi-weekly training, support, and check-in calls.

The software still needs some updating and the backend is a little clunky on the administrative aspect. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Trying to create delightful candidate experiences. Benefits are a seamless, easy process for our candidates Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

We have enjoyed having our on-boarding process - consolidated to one spot. Review collected by and hosted on G2.com.

What do you dislike?

Don't enjoy updating forms each year - the process isn't fast. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

They have been on top of replying if having issues. On top of it! Review collected by and hosted on G2.com.

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Account Executive
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

I work for Hireology and one of our partners is ClickBoarding. I feel like we have a great working relationship, in that if we ever need assistance, I know I will always get the same person who can help out, which keeps things nice and consistent. I love the friendly help guides that are in the ClickBoard system, in the event that I have any one off questions, it makes it easy to navigate. Review collected by and hosted on G2.com.

What do you dislike?

I am interested to know what other integration capabilities there are with Clickboarding. For instance, I have a lot of clients who want to add multiple signatures to an onboard form, and right now they only have the ability for a candidate to sign off, unless they are filling out the I-9 Part Two. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I think Clickboard does a great job of meeting the needs of an employer when it comes to seamlessly sending out all new hire paperwork. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are helping clients streamline their Hiring Process from Start to Finish. Review collected by and hosted on G2.com.

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Sr staffing specialist
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Click boarding is user friendly and easy to use. There are always several changes throughout the year and their platform makes it easy to keep up with. New employees love the ease of use. Review collected by and hosted on G2.com.

What do you dislike?

Nothing that I can think of. We are still learning what the system can do Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Easy to work with and highly recommend this product. You won't be disappointed Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Ease of process for new employee onboarding. Being able to complete most documents online also helped during the covid crisis Review collected by and hosted on G2.com.

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AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

It has allowed our process to be completely paperless. Now no one is hand entering data and there is no more missing paperwork! Payroll recieves it in a timely manner, we don't have to track people down and ask for papers any more. Review collected by and hosted on G2.com.

What do you dislike?

Not as customizable as we would like. Previewing the process can be difficult without making a fake account and walking all the way through it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It makes the process smoother on the new employee and the internal team. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have several locations across in the US, We had a hard time developing a standard set of paperwork to be used for onboarding and for our locations to know which was the correct/most updated forms. Then they would have to scan it in and someone at corporate would hand enter the data into the system. We have solved for all of that. It has made everyone's jobs easier! Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Click boarding is such an easy product to use, their support teams are very responsive (Which is huge), they are constantly checking in to make sure that you are satisfied with their services. Totally streamlined our on-boarding process. Review collected by and hosted on G2.com.

What do you dislike?

I haven't run into anything I don't like, I am not lying Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Click boarding has completely revamped our on-boarding process. Just in time for this pandemic Review collected by and hosted on G2.com.

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Director Talent Acquisition
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

It works and I don't have to think about it. Review collected by and hosted on G2.com.

What do you dislike?

There is one document we cannot use in Clickboarding due to the format. It would be great to have all of our onboarding docs work in one platform. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are saving administrative tasks for having candidates sign paperwork manually the first day and having our admin enter all the info into ADP. Review collected by and hosted on G2.com.

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AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Click Boarding is superior to its competitors that we have tried. I like the ease of use and everify integration. They are constantly making product improvements based on user feedback and their ticket responses are fast and accurate. Review collected by and hosted on G2.com.

What do you dislike?

I did not like that you could not copy workflows and had to recreate the wheel every time leaving room for error. I believe that this has been fixed. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are onboarding employees with this tool. Review collected by and hosted on G2.com.

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AP
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Simple interface for candidates

Flexibility for multiple sites/countries/processes

I9 integration w/notary assistance for field based employees Review collected by and hosted on G2.com.

What do you dislike?

The process of reviewing forms within a process - having to be a 'candidate' to be able see form content. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Removing time on day 1 orientation by not having to fill out paper forms

Ensuring I9 compliance for all candidates

Field employees being able to complete onboarding process electronically Review collected by and hosted on G2.com.

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AS
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Simple to use. Staff is easy to work with. Review collected by and hosted on G2.com.

What do you dislike?

Need more field level validations. For example, do not allow invalid SSN or a date of birth that does not make sense.

UI should be upgraded as it looks very dated. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Allow our clients to onboard employees electronically. The compliance offered by I9 has been hugely helpful. Review collected by and hosted on G2.com.

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