Click Boarding Reviews & Product Details

Having worked at an HR SaaS company for over 10 years, I have a deep appreciation for the level of thought and consideration that's gone into the Click Boarding platform. The flexibility and customization options are genuinely unparalleled in this space.

The platform itself is intuitive and well-designed — I was able to fully configure it for a client, including third-party integrations, in under a week. That kind of speed-to-value is rare.

The team at Click Boarding are an absolute delight to work with across the board. From the onboarding experience through to day-to-day support and client success, I cannot speak highly enough of them. It's genuinely refreshing to work with a team that cares about their customers and outcomes.

The new AI features they've recently rolled out are brilliant and a real testament to their commitment to staying ahead of the curve. The ROI on this product is a total game-changer — I'd recommend it without hesitation. Review collected by and hosted on G2.com.

I'll be sure to update if I can find something I dislike Review collected by and hosted on G2.com.

It is a simple system to set up & offers a flexible approach that supports different countries and locations with their unique onboarding needs. Review collected by and hosted on G2.com.

Initially, the admin side of the tool was a little clunky and did not support video uploads. Changes had to be made by contacting Click rather than being able to make the changes ourselves. That has changed and there is more ability for us as a company to make changes and edits. Review collected by and hosted on G2.com.

I like that front-end users can easily navigate through process flows. Customer Service is helpful. Review collected by and hosted on G2.com.

I dislike the format of editing forms and process flows- it is much more difficult to edit each piece of process flows and forms than it should be in regard to the multiple steps and ease of losing progress if steps don't save properly. It is also very easy to disrupt an integration when changing a step. Review collected by and hosted on G2.com.

Click Boarding has provided us with a streamlined onboarding solution aimed at providing clarity and transparency for new hires before their start date. The product ensures hires complete all activities in a simple and intuitive format. The mobile responsive solution was important to ensure hires could complete activities no matter what device they were using. Click Boarding also provides direct support for users issues which has been very helpful. Review collected by and hosted on G2.com.

Like many smaller companies just starting out, Click Boarding experienced some early hurdles providing near perfect services. There were times where they couldn't handle the large volume of usage, especially if that volume wasn't steady. Click Boarding has invested in their infrastructure to improve stability and consistency. Click Boarding has also expanded options for integrating with other platforms which should hopefully bring value at a later point for our organization. Review collected by and hosted on G2.com.

Ease of form and process creation. The UI has everything laid out in an easily understandable way. Review collected by and hosted on G2.com.

I dislike several things about CB. The creation of fields and forms leaves a lot to be desired. Review collected by and hosted on G2.com.

If you've worked in HR for a company with multiple offices across multiple states, you can already imagine the headache that creates from a process and legality standpoint. Clickboarding is able to solve a LOT of the problems that we face. To this day we're still incredibly impressed with how it has streamlined our new hire process so much that onboarding a remote worker is just as easy as onboarding someone in the office. Review collected by and hosted on G2.com.

The UI could be a little better, there are limitations on how you want things to look and it can get to be a bit...crowded looking... if you're hiring a lot. There are a couple of processes that could use a little work in terms of simplicity and ease, but in the end none of these nit picky items are dealbreakers. Review collected by and hosted on G2.com.

The new hire experience is great and we've received a lot of positive feedback from our new hires after going through the process. I also like that you can complete the I9 and E-verify in the system and don't have to go out to other sites to get those steps done.

They've updated their UI recently, which has helped a bit on the administrative burden on the backend. Review collected by and hosted on G2.com.

Setting up your process on the backend is clunky and still needs some work. It's not intuitive at all to get things set up the first time. If we didn't have a great account manager to walk us through everything (sometimes multiple times), I don't know how I would have figured it out on my own (and this is not my first rodeo). Review collected by and hosted on G2.com.

The client support we've received when we've asked for it has been excellent. The software provides a nice experience for candidates. Review collected by and hosted on G2.com.

We've had CB for a few years and we weren't aware of the many new features and updates that had been rolled out. It required us reaching out to ask how to improve our candidate experience for them to tell us about all of the new features, since no one has been managing our account. Once we did connect with them though, they were amazing. They helped us elevate the experience with bi-weekly training, support, and check-in calls. The software still needs some updating and the backend is a little clunky on the administrative aspect. Review collected by and hosted on G2.com.

We have enjoyed having our on-boarding process - consolidated to one spot. Review collected by and hosted on G2.com.

Don't enjoy updating forms each year - the process isn't fast. Review collected by and hosted on G2.com.

I work for Hireology and one of our partners is ClickBoarding. I feel like we have a great working relationship, in that if we ever need assistance, I know I will always get the same person who can help out, which keeps things nice and consistent. I love the friendly help guides that are in the ClickBoard system, in the event that I have any one off questions, it makes it easy to navigate. Review collected by and hosted on G2.com.

I am interested to know what other integration capabilities there are with Clickboarding. For instance, I have a lot of clients who want to add multiple signatures to an onboard form, and right now they only have the ability for a candidate to sign off, unless they are filling out the I-9 Part Two. Review collected by and hosted on G2.com.