The ability to keep track of all the case notes for each investigation or employee relations issue. This enables me to record essential information to refer to at at later date.

Customizable to our needs, excellent tracking and reporting features. Now that we have been using CaseIQ for several months, I am impressed with how easy the system is to use for new investigators. As a System Admin, I have done in house training and most the those trained are able to quickly navigate the system and complete their reporting requirements without any additional help from me. Customer service is some of the best I have experienced over a long career of using these types of programs.

Case IQ makes it easy for different members of our team to use the platform in the way that works best for them. Some team members really like the notes and activities features, while others rely more on the file conversions. Overall, we appreciate being able to customize the forms, tabs, and resources so we can consistently collect the information we need for our Employee Relation cases and Workers Compensation / Worker Injury reporting.