G2

Wayne V.

Cyber Security Consultant and IT Specialist

Small-Business (50 or fewer emp.)

4/30/2026

"Well-Designed, Simple SOP Workflows with Powerful Logic and Integrations"

4.5/5

What do you like best about Process Street?

Process Street is well designed and simple to use. If you want to standardise your business processes into an SOP and then run them as recurring workflows, this is the software I would recommend. We used Process Street for many years for things like onboarding new clients, onboarding and offboarding users from our managed clients. You can have form fields, add conditional logic and approvals at key steps - the options are almost limitless! There are integrations via Zapier and native webhooks and we experimented with integrating Process Street with our PSA at the time. Review collected by and hosted on G2.com.

What do you dislike about Process Street?

When we first started using Process Street, it was really affordable. However, now that there are various plans, the cost can climb quite quickly - especially as we needed more functionality and added more users. A weakened South Africa Rand and escalating cost led us to discontinue unfortunately. Review collected by and hosted on G2.com.

What problems is Process Street solving and how is that benefiting you?

Process Street standardises onboarding and offboarding users from our managed clients. We have also used it to standardise the setup of new computers for some of our clients - it's great at making sure every configuration is done the same way. We have used the mobile app when at clients and it is a good way to run through a workflow. Review collected by and hosted on G2.com.