
It meets our needs of geofencing capabilities and qr scans. We use these across multiple airport clientel and this was the best solution we found for QR scans in particular although we have also been using their data forms. They have good customer service which is responsive and helpful. When we needed additional custom work done they are quick to turn it around. Review collected by and hosted on G2.com.
We have a "niche" that allGeo fills, there are lots of pieces of the platform that we don't use. As far as disliking, some of the front-end UI could be more intuitive. For example, it uses words and terminology that not everyone is familiar with. These could be helped by including tooltips on the menu items or buttons. Also some processes feel overly complicated like setting up a QR scan or form should be just a few button clicks. The overall look and feel is a bit dated so a freshen up would be nice. I have noticed the addition of an AI agent recently but haven't had much chance to use it so that is a plus. Review collected by and hosted on G2.com.
Thank you for sharing your experience, Steve. We’re glad allGeo has been able to support your operations across multiple airport clients with geofencing, QR scans, and data forms.
We also appreciate your candid feedback about the user interface, terminology, and setup experience. We’re currently rolling out a modernized UI focused on making the platform more intuitive and simplifying common workflows, and feedback like yours helps inform those improvements.
It’s great to hear that our customer service team has been responsive and that we’ve been able to quickly support your custom requirements. Thank you for choosing allGeo and for taking the time to share your feedback.