Best Feedback Analytics Software - Page 12

How Many Feedback Analytics Software Products Does G2 Track?

Total Products under this Category: 238

Category Stats (Aug 2026)

  • Average Rating: 4.61/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Yellow Tokens (+1.75%) - Among all products in this category, Yellow Tokens recorded the largest rating increase compared to last month

Last updated: August 06, 2026

How Does G2 Rank Feedback Analytics Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 41,600+ Authentic Reviews
  • 238+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Feedback Analytics Software

G2 Grid® for Feedback Analytics Software plotting products by satisfaction and market presence

Highlighted products: SurveyMonkey, Birdeye, Medallia Customer Experience, AskNicely, Glassbox, Resonate CX, Hotjar by Contentsquare, and Edge.

Underlying data: [Grid® JSON](https://www.g2.com/categories/feedback-analytics/grids.json?focus%5B%5D=surveymonkey&focus%5B%5D=birdeye&focus%5B%5D=medallia-customer-experience&focus%5B%5D=asknicely&focus%5B%5D=glassbox&focus%5B%5D=resonate-cx&focus%5B%5D=hotjar-by-contentsquare&focus%5B%5D=eyerate-reviews-edge)

Sponsored

EdgeTier

Are you tired of excel sheets, pivot tables, reading transcripts, filling QA forms, building custom dashboards, to find answers to "what is going on in my contact centre"? You've come to the right place. The EdgeTier Conversational Intelligence and Support Platform helps Customer Support teams uncover the missed insights in their support and survey messages, react faster to emerging customer issues, and have the data they need at their fingertips to make decisions, positioning the contact centre as a strategic hub of insights for the entire company. Global Brands like Abercrombie & Fitch, CarTrawler, TUI Travel, and Ryanair use EdgeTier to process millions of customer messages, boost NPS, CSAT and first contact resolution scores, as well as improve overall efficiency. Having 24/7 insights into customer attitudes, helps you understand customer issues, detect emerging conversational trends in real time, and improve agent performance. Key functionality: - Real-time integrations with every customer contact centre system - Proactive AI alerting with real time detection of unforeseen customer issues - Automated Agent QA performance reports and analysis - Automatic tagging of customer messages and surveys - Get real-time alerts for critical customer interactions (set up in advance) - Sentiment analysis and emotion detection of all your customer and agent interactions - Real-time reporting and KPI analysis - AI assisted chat and email handling EdgeTier seamlessly integrates with existing customer support systems without needing any IT time, and monitors customer conversations 24/7 in multilingual environments, as well as providing prompts to support agents speaking to customers.

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Feedal

Feedal is feedback analysis company which uses Ai for the core analysis . We provide multiple survey form templates design for customers which they can use according to their use case and can be added via direct link , email , embed code and more.

Who Is the Company Behind Feedal?

  • Seller: Feedal
  • Year Founded: 2024
  • HQ Location: Gurugram, IN
  • LinkedIn® Page: linkedin.com
    1 employees on LinkedIn®

Feedbackboard.io

Feedbackboard.io is a modern platform for structured customer feedback, transparent communication, and data-driven product development. Organizations use Feedbackboard to collect ideas, requests, and insights from customers and internal teams in a single, organized space. The platform simplifies how teams understand needs, prioritize improvements, and communicate product decisions. Feedbackboard.io combines essential feedback management features into one intuitive workflow. Users can submit ideas, vote on feature requests, follow progress through a public or internal roadmap, and stay informed via integrated changelogs. With the Impact Matrix, teams can evaluate requests based on benefit and effort, enabling clear and measurable prioritization. The platform is designed for SaaS companies, agencies, e-commerce brands, IT departments, and modern organizations of any size. All data is hosted in Germany and fully GDPR compliant, ensuring security and reliability for European and international teams. Feedbackboard.io offers a fast setup, straightforward user experience, and flexible customization options, including branding and multi-workspace support. More than 1,000 teams use Feedbackboard.io to reduce support inquiries, improve product transparency, and build stronger customer engagement through an open and collaborative feedback process.

Who Is the Company Behind Feedbackboard.io?

Feedback Rivers

Make customer feedback visible and actionable. Combine all your feedback sources into a system of record. Get closer to your customers and build the habit of listening to them. Analyze and act on feedback to improve your product and customer experience.

Who Is the Company Behind Feedback Rivers?

FeedbackRobot

FeedbackRobot is an AI-powered feedback automation platform designed to help businesses effortlessly collect, analyze, and act on customer feedback in real time. Built for ecommerce brands, SaaS companies, and service-based businesses, FeedbackRobot lets you stay ahead of customer needs and deliver exceptional experiences at scale, with zero manual effort. Key Features - Automated Customer Feedback Collection - AI Sentiment Analysis - Actionable Insights Dashboard - Proactive Issue Resolution - No-Code Setup

Who Is the Company Behind FeedbackRobot?

  • Seller: Buttercloud
  • Year Founded: 2012
  • HQ Location: Grandville, US
  • Twitter: @buttercloud
    200 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    12 employees on LinkedIn®

feedback.tools

feedback.tools is an AI-powered platform that captures, organizes, and prioritizes user feedback, giving teams a clear roadmap to build products people love. The platform brings together feedback from all your channels into a single source of truth, helping you spot trends, close feedback loops, and make impactful product decisions.

Who Is the Company Behind feedback.tools?

Feedbackview

Feedbackview is an AI-native feedback management platform that helps product teams collect, manage, and act on customer feedback through an embeddable widget that captures bugs, feature requests, and questions. As products grow more complex, understanding user needs becomes critical. Traditional feedback tools lack context and make it hard for small teams to handle feedback effectively. We believe collecting and managing feedback should be AI first, simple, contextual, and collaborative. Feedbackview offers a powerful AI-native feedback management solution that lets you punch above your weight in terms of customer feedback, without the complexity or cost of enterprise tools. Starting 49/month, it's made for small to medium teams.

Who Is the Company Behind Feedbackview?

Feedgage

Feedgage is a customer experience platform that can collect customer feedback from all over the web and turns them into actionable insights with AI. Feedgage offers a SaaS to businesses of all sizes that will lead an increase in customer loyalty and open the way for new customers.

Who Is the Company Behind Feedgage?

  • Seller: Feedgage
  • Year Founded: 2021
  • HQ Location: Houston, US
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Feedis Proxime

Proxime centralizes all your customer feedback, is connected to all your productivity tools, and uses the latest advances in artificial intelligence and natural language understanding to detect emotions and track in real time quantitative insights.

Who Is the Company Behind Feedis Proxime?

Feedlyze

Feedlyze is an affordable AI platform that turns messy customer feedback into actionable insights. Centralize data from Intercom, Freshdesk, and reviews to spot trends and pain points instantly. It takes just 5 minutes to set up feedlyze.com

Who Is the Company Behind Feedlyze?

Feednap

Feednap is a feedback collecting tool. An embed code will be provided to add it in the code, and a feedback collecting widget will appear in the website. The website owners can customize this widget according to their preference. Apart from that, web owners can have access to analytics to see what their customers or web visitors are saying.

Who Is the Company Behind Feednap?

FeedNotch

FeedNotch innovative platform is designed to help professionals like they easily collect, organize, and collaborate on customer feedback, resulting in a more streamlined and efficient product development process. It works by installing a simple script into your website to show a floating widget, embedded form of even custom trigger elements which helps users to provide instant feedback, report bugs and issues are they navigate and use your website. With FeedNotch, they have the power to create teams and invite their coworkers, organization members, and even third-party experts to join in on the collaborative process. Say goodbye to scattered emails and messy spreadsheets, and hello to a centralized hub where all ideas and feedback can be easily shared and discussed. No more wasting time searching for the right feedback or struggling to keep track of team members' notes and thoughts. With FeedNotch, everything is in one place for easy accessibility. What sets FeedNotch apart is its ability to group feedback into collections, making it simple for different teams to access the specific feedback they are interested in.

Who Is the Company Behind FeedNotch?

  • Seller: FeedNotch
  • HQ Location: N/A
  • Twitter: @seth_abi_
    31 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

FeedSense

FeedSense is an AI-powered feedback analysis tool for SaaS product teams. Most tools stop at collecting feedback — FeedSense analyzes it automatically using multi-dimensional emotion analysis. It surfaces why users feel the way they do, not just whether they're happy or unhappy. Lightweight SDK that loads in under 300ms with zero performance impact. Flat pricing — no per-tracked-user charges. Built from the ground up with a multi-layered AI pipeline: emotion analysis, automated daily insights, keyword extraction, and anomaly detection.

Who Is the Company Behind FeedSense?

FeedValue

FeedValue is a lightweight feedback widget for SaaS products and websites. Add it with one line of code to collect user feedback, bug reports, and feature requests directly in your app. Integrates with Slack, Linear, and Jira for instant notifications and issue tracking. Built for indie hackers and small teams who want user insights without the complexity or cost of enterprise tools.

Who Is the Company Behind FeedValue?

Feeedback

Decode customer Feeedback and build what matters ! Understanding your customers is the key to growth, but collecting and analyzing feedback can be overwhelming. Feeedback is your AI-powered solution to gather real-time user reviews, track churn, and uncover actionable insights to shape the future of your SaaS. AI-Powered feedback analysis : Instantly decode user sentiment and key pain points. Churn prediction and monitoring : Identify and reduce customer drop-off before it happens. Automated review collection : Seamlessly gather insights without disrupting user experience. Opportunity discovery : Uncover trends to prioritize the right product improvements. Customizable Dashboards : Track and visualize customer feedback in real time. Unlike generic survey tools, Feeedback uses AI to automate, analyze, and extract meaningful insights instantly, so you can act fast and stay ahead of your competition. Ready to build what your customers actually want? Try Feeedback today!

Who Is the Company Behind Feeedback?

Feelingstream

Feelingstream helps large service companies improve customer experience.

Who Is the Company Behind Feelingstream?

Inia Debnath
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Researched and written by Inia Debnath
Updated October 3, 2024