---
title: IST Sentiment Analysis Reviews
meta_title: 'IST Sentiment Analysis Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how IST Sentiment Analysis works for a business like yours.
date_modified: '2024-10-06'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# IST Sentiment Analysis Reviews
**Vendor:** IST Networks  
**Category:** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)
## About IST Sentiment Analysis
IST's Sentiment Analysis solution offers businesses the chance to listen in on their customers’ conversations across all social media platforms. It can decipher whether customers comments are positive, negative or neutral automatically. It can also determine possible sale opportunities by steering comments that contain questions.






- [View IST Sentiment Analysis pricing details and edition comparison](https://www.g2.com/products/ist-sentiment-analysis/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-30+18%3A20%3A22+-0500&secure%5Bsession_id%5D=ec2977f7-8953-4fc2-8492-0545c28b9076&secure%5Btoken%5D=c0e07f5ca2af338cd343c4bde7c24292ed323f07dd1a0f2c3879a6cb9e3174b4&format=llm_user)

## IST Sentiment Analysis Features
**Feedback Management**
- Tagging
- Segmentation
- Custom Reports and Dashboards

**Agentic AI - Genesys AppFoundry Marketplace**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Feedback Analysis**
- Thematic Analysis
- Sentiment Analysis
- NPS/CSAT Scoring

**Feedback Sources**
- Online Reviews
- Surveys
- Social Media
- Customer Service Channels

**Generative AI**
- AI Text Generation
- AI Text Summarization

## Top IST Sentiment Analysis Alternatives
  - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - 4.4/5.0 (2,023 reviews)
  - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,211 reviews)
  - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (4,021 reviews)