Penji Reviews & Provider Details

I love Penji's capability to produce high-end, high-quality graphic design at high volumes, hitting the mark on our briefs at Ascendant Arrow. Their service provides a ready-made graphic design solution out of the box, with very capable and cooperative team members open to ideas. I really enjoy having a creative director assigned to us who helps move things forward and improve relationships. The fast 24-hour turnaround times are incredibly valuable as I can rely on them to deliver fast and on time, meeting our deadlines. Their project management and revision systems work very well, with precise communication and a good briefing system. I appreciate not having to go out and hire designers because if a team member leaves, there's always a replacement available. The high-quality work from their skilled designers can even enhance our own envisioning, consistently setting a higher standard. Review collected by and hosted on G2.com.

I think, perhaps, a better way to forward briefs, maybe having even video briefs or audio briefs could be good. The ability to leave audio notes could be helpful and speed things up. So feedback through audio. Review collected by and hosted on G2.com.

user friendly platform, unlimited edits, my friendly and responsive account manager Review collected by and hosted on G2.com.

nothing so far, the team has exceeded my expectations! Review collected by and hosted on G2.com.

I appreciate Penji for providing fast turnaround and scalable design solutions that allow us to deliver clients' creative needs sooner, enhancing our team's productivity by freeing bandwidth for other tasks. I find their system remarkably easy to use, particularly the order entry feature, which simplifies inputting and managing tasks. It's great working with their team, as they are easy to collaborate with, fostering an efficient and supportive working environment. I am also impressed with their ability to consistently deliver great services, which encourages me to continue and potentially expand our partnership with them. Review collected by and hosted on G2.com.

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I appreciate Penji for delivering high-quality business graphics quickly and consistently. The timeliness of the deliverables truly stands out, as it helps me meet tight deadlines without compromising on the professionalism of the graphic designs. Penji has enabled my team to maintain a professional standard in our visual content, significantly enhancing our business presentations and communications. The consistent quality and reliability of their service are impressive, making me confident in depending on them for crucial projects. This reliability and efficiency are the reasons why I would highly recommend Penji to others. Review collected by and hosted on G2.com.

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The people. Hands down. Every single person in every department that I have worked with over the last three years has been great. Shoutout to some of the team members I have had the pleasure of working with, Project Managers Jhonna & Mark, and designers Karen Mae, Erdalyn, Renzlie, Jayson, Iffath! I wish I could name every one! Review collected by and hosted on G2.com.

It's really hard to think of something that I 'dislike' about Penji. If that ever comes up, I'll let you know. Review collected by and hosted on G2.com.

The reliability and versatility of the design team. Once aligned with our brand, Penji consistently delivers high-quality work across a wide range of requests — fast. Their ability to take a rough idea and turn it into something polished (often with minimal direction) is a tremendous asset. Plus, their communication is clear, professional, and patient. With our Art Director Pepe guiding the vision, Penji executes flawlessly. Review collected by and hosted on G2.com.

The request system can be somewhat restrictive when handling multiple deliverables. There’s no easy way to select various sizes or formats in one go — and no simple text box to list out all variations when needed. It introduces some unnecessary back-and-forth that could be eliminated with more flexible input options. The design quality is excellent — but the platform could use more workflow customization. Review collected by and hosted on G2.com.

As a busy entrepreneur, I’ve struggled with finding a service that’s both efficient and creative. Penji exceeded my expectations on every level. Their platform is intuitive and makes it super easy to submit design requests. What really blew me away was their turnaround time—most projects were completed within 24-48 hours, and the quality was consistently top-notch. Review collected by and hosted on G2.com.

The team is incredibly talented and open to feedback, making revisions quick and painless. I’ve used Penji for everything from logo designs to social media graphics, and they’ve nailed it every single time. Their unlimited design model is a lifesaver for businesses like mine that have constant design needs but don’t want to hire an in-house designer. Review collected by and hosted on G2.com.

Penji solves a huge operational challenge for us — we don’t need an internal design team. I don’t have to spend time hiring, vetting, or managing in-house designers. Instead, I get access to a full bench of talented creatives, plus an art director who ensures everything stays on-brand. We can run multiple projects at once, get fast turnarounds, and deliver high-quality creative consistently.

But what I really enjoy about working with Penji is the experience. Every day feels like opening a creative gift — seeing where the designers took the brief and watching the concepts evolve. Not every version is perfect, but the Penji team takes feedback seriously, collaborates closely, and works with me to land on something phenomenal. When a design goes from “I’m not sure this is working” to “Wow, this is exactly it,” it’s genuinely exciting.

Penji has become a critical part of our creative engine — faster, more cost-effective, and often more inspired than what we could build internally. Review collected by and hosted on G2.com.

If I had to name a drawback, it’s that sometimes there’s a small cultural or contextual gap that takes a few extra revisions — not because of language barriers, but because some references or nuances don’t always translate right away. But honestly, the volume, quality, and collaborative spirit far outweigh any of that. Penji has been a game-changer for our design output. Review collected by and hosted on G2.com.

The low-code development approach is a huge plus. It allows our team to quickly prototype and deploy custom automations without needing to rely solely on developers. The workflow designer is intuitive, and the AI-driven decisioning tools add real value for personalized customer interactions. Review collected by and hosted on G2.com.

Initial setup can feel overwhelming without technical guidance. Documentation could be more beginner-friendly. Some features are hidden deep within menus and take time to discover or configure. Review collected by and hosted on G2.com.

The reliability. I know that regardless of the design size, I will get a draft the next day Review collected by and hosted on G2.com.

For very minor updates, wish it was easier to get those prioritized quickly Review collected by and hosted on G2.com.