Best Feedback Analytics Software with All-in-One Capabilities

Below are the top-rated Feedback Analytics Software with All-in-One capabilities, as verified by G2’s Research team. Real users have identified All-in-One as an important function of Feedback Analytics Software. Compare different products that offer this feature so you can decide which is best for your business needs.
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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6 Listings in Feedback Analytics Available
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Birdeye
(3,936)4.7 out of 5
Entry Level Price:Contact Us
3rd Easiest To Use in Feedback Analytics software
OverviewPros and Cons
Product Description

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by the biggest multi-location brands globally including H&R Block, Aspen Dental, and Caesars Entertainment. One P

Users: Owner, Marketing Manager · Industries: Hospital & Health Care, Real Estate · Market Segment: 49% Small-Business, 35% Mid-Market
User Sentiment

Users frequently mention the ease of use, the ability to consolidate reviews in one place, and the efficient management of online reputation as key benefits of Birdeye. Users experienced a learning curve when first implementing all features across multiple locations and found some features overwhelming due to the multitude of tools packed into the platform.

Pros and ConsUser Satisfaction
ProsEase of Use, Helpful, Review Management, Customer Support, Features
ConsMissing Features, Improvement Needed, Review Management, Limited Features, Learning Curve
User SatisfactionSeller Details
Birdeye features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.4
8.7
Thematic Analysis
Average: 8.6
9.0
Custom Reports and Dashboards
Average: 8.6
9.0
Customer Service Channels
Average: 8.7
Seller Details
Seller
Birdeye
Company Website
Year Founded
2012
HQ Location
Palo Alto, CA
Twitter
@BirdEye_
5,239 Twitter followers
LinkedIn® Page
www.linkedin.com
1,434 employees on LinkedIn®
Medallia Customer Experience
(199)4.5 out of 5
Entry Level Price:Contact Us
8th Easiest To Use in Feedback Analytics software
View top Consulting Services for Medallia Customer Experience
OverviewPros and Cons
Product Description

Medallia Experience Cloud, an award-winning SaaS platform, leads the market in helping organizations understand, manage and improve the experiences of their customers, employees, and citizens. Medalli

Industries: Hospitality, Financial Services · Market Segment: 62% Enterprise, 22% Mid-Market
Pros and ConsUser Satisfaction
ProsFeedback Management, Helpful, Ease of Use, Customer Support, Insights Generation
ConsLearning Curve, Limitations, Steep Learning Curve, AI Limitations, Difficult Reporting
User SatisfactionSeller Details
Medallia Customer Experience features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.4
8.1
Thematic Analysis
Average: 8.6
8.4
Custom Reports and Dashboards
Average: 8.6
8.1
Customer Service Channels
Average: 8.7
Seller Details
Seller
Medallia
Company Website
Year Founded
2001
HQ Location
San Francisco, CA
Twitter
@Medallia
12,257 Twitter followers
LinkedIn® Page
www.linkedin.com
1,961 employees on LinkedIn®
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Resonate CX
(473)4.6 out of 5
Entry Level Price:Contact Us
4th Easiest To Use in Feedback Analytics software
OverviewPros and Cons
Product Description

Your Vision + Our Platform = Brand Advocates All customers and employees want is to be heard. We bridge the gap between you and your customers to create brand advocates. Our platform uses award-wi

Users: Store Manager, Store manager · Industries: Retail, Education Management · Market Segment: 36% Enterprise, 35% Small-Business
User Sentiment

Reviewers like the ease of use, the ability to view feedback separately for different brands, the integration with OfficeRND, and the valuable insights provided by the platform, such as NPS scores and customer perspectives. Reviewers experienced challenges with the interface, frustration with constant pop-ups for AI assistance, lack of context regarding the distribution of surveys, and confusion about the rating system.

Pros and ConsUser Satisfaction
ProsEase of Use, Helpful, Feedback Management, Customer Feedback, Insights Generation
ConsScoring System Issues, Inadequate Feedback, Reporting Issues, Survey Issues, Not Intuitive
User SatisfactionSeller Details
Resonate CX features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.4
8.9
Thematic Analysis
Average: 8.6
9.1
Custom Reports and Dashboards
Average: 8.6
8.8
Customer Service Channels
Average: 8.7
Seller Details
Seller
Resonate Solutions
Company Website
Year Founded
2001
HQ Location
North Sydney, Australia
Twitter
@ResonateAU
213 Twitter followers
LinkedIn® Page
www.linkedin.com
62 employees on LinkedIn®
Qualtrics Customer Experience
(747)4.3 out of 5
Entry Level Price:Contact Us
View top Consulting Services for Qualtrics Customer Experience
OverviewPros and Cons
Product Description

Qualtrics XM for Customer Experience is the customer experience product used by the world's most iconic brands to immediately surface customer friction and guide frontline teams in the moment to bette

Users: Business Data Analyst, Community Manager · Industries: Information Technology and Services, Higher Education · Market Segment: 52% Enterprise, 36% Mid-Market
Pros and ConsUser Satisfaction
ProsEase of Use, Analytics, Helpful, Feedback Management, Insights Generation
ConsComplexity, Improvement Needed, Limited Customization, Not Intuitive, Expensive
User SatisfactionSeller Details
Qualtrics Customer Experience features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.4
8.3
Thematic Analysis
Average: 8.6
8.3
Custom Reports and Dashboards
Average: 8.6
8.7
Customer Service Channels
Average: 8.7
Seller Details
Seller
Qualtrics
Company Website
Year Founded
2002
HQ Location
Provo, UT
Twitter
@Qualtrics
42,177 Twitter followers
LinkedIn® Page
www.linkedin.com
6,019 employees on LinkedIn®
ReviewTrackers
(161)4.6 out of 5
Entry Level Price:Starting at $89.00
OverviewUser Satisfaction
Product Description

The success of your brand depends on the voice of your customer. ReviewTrackers allows you to make sense of historically unstructured data points like feedback and reviews to drive your customer acqui

Demographics
UsersMarketing Director
IndustriesMarketing and Advertising, Hospitality
Market Segment46% Mid-Market, 35% Small-Business
User SatisfactionSeller Details
ReviewTrackers features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.4
7.5
Thematic Analysis
Average: 8.6
8.9
Custom Reports and Dashboards
Average: 8.6
9.8
Customer Service Channels
Average: 8.7
Seller Details
Seller
PG Forsta
HQ Location
Salt Lake City, Utah
LinkedIn® Page
www.linkedin.com
502 employees on LinkedIn®
Mopinion
(28)4.1 out of 5
Entry Level Price:Starting at €279.00
OverviewUser Satisfaction
Product Description

In order to succeed in a more complex and digitising world, you'll need a helping hand when it comes to finding out exactly what your customers want and need. Mopinion provides you with the Europe

Demographics
UsersNo information available
IndustriesRetail
Market Segment50% Mid-Market, 29% Enterprise
User SatisfactionSeller Details
Mopinion features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.4
5.0
Thematic Analysis
Average: 8.6
4.6
Custom Reports and Dashboards
Average: 8.6
6.3
Customer Service Channels
Average: 8.7
Seller Details
Seller
Mopinion
Year Founded
2013
HQ Location
Rotterdam, South Holland, Netherlands
LinkedIn® Page
www.linkedin.com
25 employees on LinkedIn®
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6 Listings in Feedback Analytics Available
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