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Best E-Commerce Tools for Small Business

Subhransu Sahu
SS
Researched and written by Subhransu Sahu

Products classified in the overall E-Commerce Tools category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business E-Commerce Tools to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business E-Commerce Tools category.

In addition to qualifying for inclusion in the E-Commerce Tools category, to qualify for inclusion in the Small Business E-Commerce Tools category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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46 Listings in Small Business E-Commerce Tools Available

  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Commerce Components by Shopify is the modern, composable stack for enterprises. It offers best-in-class Shopify components that seamlessly integrate with preferred first and third-party applications.

    Users
    No information available
    Industries
    • Cosmetics
    • Computer Software
    Market Segment
    • 70% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Commerce Components by Shopify Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Easy Integrations
    1
    Many Options
    1
    Time Saving
    1
    Cons
    Expensive
    3
    Integration Issues
    1
    Pricing Issues
    1
    Usage Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Commerce Components by Shopify features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.8
    8.9
    Ease of Admin
    Average: 8.8
    9.1
    Ease of Use
    Average: 8.8
    9.0
    Ease of Setup
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Shopify
    Company Website
    Year Founded
    2006
    HQ Location
    Ottawa, ON
    Twitter
    @Shopify
    440,063 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26,002 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Commerce Components by Shopify is the modern, composable stack for enterprises. It offers best-in-class Shopify components that seamlessly integrate with preferred first and third-party applications.

Users
No information available
Industries
  • Cosmetics
  • Computer Software
Market Segment
  • 70% Small-Business
  • 29% Mid-Market
Commerce Components by Shopify Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Easy Integrations
1
Many Options
1
Time Saving
1
Cons
Expensive
3
Integration Issues
1
Pricing Issues
1
Usage Limitations
1
Commerce Components by Shopify features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.8
8.9
Ease of Admin
Average: 8.8
9.1
Ease of Use
Average: 8.8
9.0
Ease of Setup
Average: 8.8
Seller Details
Seller
Shopify
Company Website
Year Founded
2006
HQ Location
Ottawa, ON
Twitter
@Shopify
440,063 Twitter followers
LinkedIn® Page
www.linkedin.com
26,002 employees on LinkedIn®
(883)4.8 out of 5
1st Easiest To Use in E-Commerce Tools software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Elfsight Apps is a SaaS-service that provides customizable & coding-free website widgets with rich integration capabilities. Elfsight Apps can be embedded to any website platform: WordPress, Shop

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Design
    Market Segment
    • 89% Small-Business
    • 5% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Elfsight Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    31
    Ease of Use
    22
    Widget Variety
    22
    Easy Setup
    14
    Easy Integrations
    10
    Cons
    Poor Support
    5
    Expensive
    4
    Widget Issues
    4
    Limited Customization
    2
    Missing Features
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Elfsight features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.8
    9.6
    Ease of Admin
    Average: 8.8
    9.7
    Ease of Use
    Average: 8.8
    9.7
    Ease of Setup
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Elfsight
    Year Founded
    2012
    HQ Location
    Yerevan, AM
    Twitter
    @elfsight
    1,688 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    33 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Elfsight Apps is a SaaS-service that provides customizable & coding-free website widgets with rich integration capabilities. Elfsight Apps can be embedded to any website platform: WordPress, Shop

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Design
Market Segment
  • 89% Small-Business
  • 5% Mid-Market
Elfsight Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
31
Ease of Use
22
Widget Variety
22
Easy Setup
14
Easy Integrations
10
Cons
Poor Support
5
Expensive
4
Widget Issues
4
Limited Customization
2
Missing Features
2
Elfsight features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.8
9.6
Ease of Admin
Average: 8.8
9.7
Ease of Use
Average: 8.8
9.7
Ease of Setup
Average: 8.8
Seller Details
Seller
Elfsight
Year Founded
2012
HQ Location
Yerevan, AM
Twitter
@elfsight
1,688 Twitter followers
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®

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  • Easily shop for curated – and trusted – software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Google Wallet is a mobile payment system.

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 57% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Google Pay for Business Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    App Variety
    2
    Sales Growth
    2
    Design Quality
    1
    Ease of Use
    1
    Intuitive Navigation
    1
    Cons
    Poor Support
    2
    Dashboard Issues
    1
    Limited Analytics
    1
    Payment Issues
    1
    Reporting Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Google Pay for Business features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.8
    9.7
    Ease of Admin
    Average: 8.8
    9.6
    Ease of Use
    Average: 8.8
    9.4
    Ease of Setup
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Google
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    31,716,915 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    325,307 employees on LinkedIn®
    Ownership
    NASDAQ:GOOG
Product Description
How are these determined?Information
This description is provided by the seller.

Google Wallet is a mobile payment system.

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 57% Small-Business
  • 30% Mid-Market
Google Pay for Business Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
App Variety
2
Sales Growth
2
Design Quality
1
Ease of Use
1
Intuitive Navigation
1
Cons
Poor Support
2
Dashboard Issues
1
Limited Analytics
1
Payment Issues
1
Reporting Issues
1
Google Pay for Business features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.8
9.7
Ease of Admin
Average: 8.8
9.6
Ease of Use
Average: 8.8
9.4
Ease of Setup
Average: 8.8
Seller Details
Seller
Google
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
31,716,915 Twitter followers
LinkedIn® Page
www.linkedin.com
325,307 employees on LinkedIn®
Ownership
NASDAQ:GOOG
(149)4.6 out of 5
4th Easiest To Use in E-Commerce Tools software
Save to My Lists
Entry Level Price:Pay As You Go
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chargeflow is The Chargeback Platform that prevents and recovers chargebacks automatically, so you don’t have to. Trusted by top brands like Caraway, Huel, and Elementor, Chargeflow securely integrate

    Users
    • CEO
    • Owner
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 89% Small-Business
    • 10% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Chargeflow is a product that automates the chargeback management process, providing a solution for businesses to handle disputes and recover disputed transactions.
    • Users like the full automation of the dispute process, the intuitive dashboard, and the high success rate in winning disputes, along with the excellent customer support provided by Chargeflow.
    • Users reported issues with the pricing clarity, the lack of customization options, and the occasional delay in response times, as well as the need for more detailed analytics and integrations with certain platforms.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Chargeflow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    36
    Ease of Use
    29
    Time Saving
    27
    Service Quality
    21
    Automation Efficiency
    20
    Cons
    Expensive
    9
    Integration Issues
    5
    Payment Issues
    5
    Poor Support
    4
    Email Functionality
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Chargeflow features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.8
    9.1
    Ease of Admin
    Average: 8.8
    9.2
    Ease of Use
    Average: 8.8
    9.3
    Ease of Setup
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2020
    HQ Location
    Wilmington, US
    LinkedIn® Page
    www.linkedin.com
    141 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chargeflow is The Chargeback Platform that prevents and recovers chargebacks automatically, so you don’t have to. Trusted by top brands like Caraway, Huel, and Elementor, Chargeflow securely integrate

Users
  • CEO
  • Owner
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 89% Small-Business
  • 10% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Chargeflow is a product that automates the chargeback management process, providing a solution for businesses to handle disputes and recover disputed transactions.
  • Users like the full automation of the dispute process, the intuitive dashboard, and the high success rate in winning disputes, along with the excellent customer support provided by Chargeflow.
  • Users reported issues with the pricing clarity, the lack of customization options, and the occasional delay in response times, as well as the need for more detailed analytics and integrations with certain platforms.
Chargeflow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
36
Ease of Use
29
Time Saving
27
Service Quality
21
Automation Efficiency
20
Cons
Expensive
9
Integration Issues
5
Payment Issues
5
Poor Support
4
Email Functionality
3
Chargeflow features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
9.1
Ease of Admin
Average: 8.8
9.2
Ease of Use
Average: 8.8
9.3
Ease of Setup
Average: 8.8
Seller Details
Year Founded
2020
HQ Location
Wilmington, US
LinkedIn® Page
www.linkedin.com
141 employees on LinkedIn®
(331)4.9 out of 5
2nd Easiest To Use in E-Commerce Tools software
Save to My Lists
Entry Level Price:$49.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Discover the only solution that accurately sends data back to your Ads Manager, raising ROAS by 50% in just a matter of 1 week. wetracked.io is the #1 highest-rated ad tracking solution that fixes

    Users
    • CEO
    • Owner
    Industries
    • Apparel & Fashion
    • Retail
    Market Segment
    • 95% Small-Business
    • 2% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • wetracked.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    116
    Ease of Use
    58
    Tracking Features
    54
    Easy Setup
    49
    Quick Response
    43
    Cons
    Expensive
    26
    Poor Support
    8
    Integration Issues
    7
    Pricing Issues
    7
    Dashboard Issues
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • wetracked.io features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 8.8
    9.7
    Ease of Admin
    Average: 8.8
    9.8
    Ease of Use
    Average: 8.8
    9.6
    Ease of Setup
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Discover the only solution that accurately sends data back to your Ads Manager, raising ROAS by 50% in just a matter of 1 week. wetracked.io is the #1 highest-rated ad tracking solution that fixes

Users
  • CEO
  • Owner
Industries
  • Apparel & Fashion
  • Retail
Market Segment
  • 95% Small-Business
  • 2% Mid-Market
wetracked.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
116
Ease of Use
58
Tracking Features
54
Easy Setup
49
Quick Response
43
Cons
Expensive
26
Poor Support
8
Integration Issues
7
Pricing Issues
7
Dashboard Issues
6
wetracked.io features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 8.8
9.7
Ease of Admin
Average: 8.8
9.8
Ease of Use
Average: 8.8
9.6
Ease of Setup
Average: 8.8
Seller Details
Company Website
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
(137)4.8 out of 5
5th Easiest To Use in E-Commerce Tools software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SafeOpt, powered by addShoppers, is a performance-driven revenue recovery solution designed to complement your existing marketing efforts by turning lost traffic into new revenue. Using our proprietar

    Users
    • Marketing Manager
    • Marketing Director
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 58% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SafeOpt Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    64
    Ease of Use
    44
    Easy Setup
    43
    Sales Revenue
    26
    Sales Growth
    24
    Cons
    Limited Customization
    8
    Email Spamming
    7
    Missing Features
    7
    Limited Templates
    6
    Template Limitations
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SafeOpt features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 8.8
    9.4
    Ease of Admin
    Average: 8.8
    9.4
    Ease of Use
    Average: 8.8
    9.5
    Ease of Setup
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2011
    HQ Location
    Charlotte, NC
    Twitter
    @AddShoppers
    2,630 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    68 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SafeOpt, powered by addShoppers, is a performance-driven revenue recovery solution designed to complement your existing marketing efforts by turning lost traffic into new revenue. Using our proprietar

Users
  • Marketing Manager
  • Marketing Director
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 58% Small-Business
  • 37% Mid-Market
SafeOpt Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
64
Ease of Use
44
Easy Setup
43
Sales Revenue
26
Sales Growth
24
Cons
Limited Customization
8
Email Spamming
7
Missing Features
7
Limited Templates
6
Template Limitations
5
SafeOpt features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 8.8
9.4
Ease of Admin
Average: 8.8
9.4
Ease of Use
Average: 8.8
9.5
Ease of Setup
Average: 8.8
Seller Details
Company Website
Year Founded
2011
HQ Location
Charlotte, NC
Twitter
@AddShoppers
2,630 Twitter followers
LinkedIn® Page
www.linkedin.com
68 employees on LinkedIn®
(74)5.0 out of 5
9th Easiest To Use in E-Commerce Tools software
Save to My Lists
Entry Level Price:Starting at $49.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LitExtension is the world-leading e-commerce migration/replatform service provider. We help merchants and eCommerce experts migrate data from their current store to a desired shopping cart automatical

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 88% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LitExtension Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Issue Resolution
    12
    Customer Support
    6
    Customer Focused
    3
    Ease of Use
    3
    Quick Response
    2
    Cons
    Communication Issues
    1
    Poor Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LitExtension features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.8
    9.9
    Ease of Admin
    Average: 8.8
    9.7
    Ease of Use
    Average: 8.8
    9.8
    Ease of Setup
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2011
    HQ Location
    Nam Tu Liem, VN
    Twitter
    @litextension
    1,441 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    85 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LitExtension is the world-leading e-commerce migration/replatform service provider. We help merchants and eCommerce experts migrate data from their current store to a desired shopping cart automatical

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 88% Small-Business
  • 11% Mid-Market
LitExtension Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Issue Resolution
12
Customer Support
6
Customer Focused
3
Ease of Use
3
Quick Response
2
Cons
Communication Issues
1
Poor Support
1
LitExtension features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.8
9.9
Ease of Admin
Average: 8.8
9.7
Ease of Use
Average: 8.8
9.8
Ease of Setup
Average: 8.8
Seller Details
Year Founded
2011
HQ Location
Nam Tu Liem, VN
Twitter
@litextension
1,441 Twitter followers
LinkedIn® Page
www.linkedin.com
85 employees on LinkedIn®
(79)4.9 out of 5
3rd Easiest To Use in E-Commerce Tools software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TrueOps is the most advanced solution for reclaiming your money from Amazon FBA. TrueOps offers market-leading 10% commission rates, seller-friendly policies like never charging for reimbursed invento

    Users
    • CEO
    • Director
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 94% Small-Business
    • 6% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TrueOps FBA Refunds Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    25
    Affordable Pricing
    13
    Time Saving
    13
    Customer Support
    10
    Quick Response
    9
    Cons
    Missing Features
    2
    Dashboard Issues
    1
    Email Issues
    1
    Limited Customization
    1
    Payment Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TrueOps FBA Refunds features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 8.8
    10.0
    Ease of Admin
    Average: 8.8
    9.8
    Ease of Use
    Average: 8.8
    9.8
    Ease of Setup
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    TrueOps
    Year Founded
    2023
    HQ Location
    Chicago, US
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TrueOps is the most advanced solution for reclaiming your money from Amazon FBA. TrueOps offers market-leading 10% commission rates, seller-friendly policies like never charging for reimbursed invento

Users
  • CEO
  • Director
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 94% Small-Business
  • 6% Mid-Market
TrueOps FBA Refunds Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
25
Affordable Pricing
13
Time Saving
13
Customer Support
10
Quick Response
9
Cons
Missing Features
2
Dashboard Issues
1
Email Issues
1
Limited Customization
1
Payment Issues
1
TrueOps FBA Refunds features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 8.8
10.0
Ease of Admin
Average: 8.8
9.8
Ease of Use
Average: 8.8
9.8
Ease of Setup
Average: 8.8
Seller Details
Seller
TrueOps
Year Founded
2023
HQ Location
Chicago, US
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
Entry Level Price:$11.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales. - Automatically import your tracking numbers to AfterShip, so you can get current tracking inf

    Users
    • CEO
    • Owner
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 86% Small-Business
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AfterShip Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    19
    Helpful
    13
    Ease of Use
    10
    Integrations
    9
    Easy Integrations
    8
    Cons
    Expensive
    5
    Missing Features
    3
    Poor Customer Support
    3
    Pricing Issues
    3
    Tracking Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AfterShip features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Ease of Admin
    Average: 8.8
    9.0
    Ease of Use
    Average: 8.8
    8.8
    Ease of Setup
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    AfterShip
    Company Website
    Year Founded
    2012
    HQ Location
    Singapore
    Twitter
    @aftership
    4,022 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    348 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales. - Automatically import your tracking numbers to AfterShip, so you can get current tracking inf

Users
  • CEO
  • Owner
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 86% Small-Business
  • 12% Mid-Market
AfterShip Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
19
Helpful
13
Ease of Use
10
Integrations
9
Easy Integrations
8
Cons
Expensive
5
Missing Features
3
Poor Customer Support
3
Pricing Issues
3
Tracking Issues
3
AfterShip features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.8
8.8
Ease of Admin
Average: 8.8
9.0
Ease of Use
Average: 8.8
8.8
Ease of Setup
Average: 8.8
Seller Details
Seller
AfterShip
Company Website
Year Founded
2012
HQ Location
Singapore
Twitter
@aftership
4,022 Twitter followers
LinkedIn® Page
www.linkedin.com
348 employees on LinkedIn®
(1,848)4.7 out of 5
Optimized for quick response
14th Easiest To Use in E-Commerce Tools software
Save to My Lists
15% Off: $21-46/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tidio is an all-in-one customer support software suite comprising (1) help desk, (2) live chat, (3) chatbot automation, and (4) AI agent features. Over 300,000 businesses across ecommerce, services, a

    Users
    • Owner
    • CEO
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 90% Small-Business
    • 8% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Tidio is a customer support tool that provides real-time chat and AI-based assistance for businesses and websites.
    • Reviewers like Tidio's user-friendly interface, its ability to handle initial inquiries efficiently, and its seamless integration with existing systems.
    • Reviewers experienced issues with the setup process, the short trial period, and the lack of certain features in the free plan.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tidio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    253
    Helpful
    194
    Chatbots
    170
    Easy Setup
    161
    Chat Features
    148
    Cons
    Expensive
    89
    Missing Features
    64
    Cost
    61
    Limited Features
    61
    Limited Customization
    53
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tidio features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.8
    9.2
    Ease of Admin
    Average: 8.8
    9.3
    Ease of Use
    Average: 8.8
    9.2
    Ease of Setup
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tidio
    Company Website
    Year Founded
    2013
    HQ Location
    San Francisco, California
    Twitter
    @tidiocx
    1,316 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    164 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tidio is an all-in-one customer support software suite comprising (1) help desk, (2) live chat, (3) chatbot automation, and (4) AI agent features. Over 300,000 businesses across ecommerce, services, a

Users
  • Owner
  • CEO
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 90% Small-Business
  • 8% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Tidio is a customer support tool that provides real-time chat and AI-based assistance for businesses and websites.
  • Reviewers like Tidio's user-friendly interface, its ability to handle initial inquiries efficiently, and its seamless integration with existing systems.
  • Reviewers experienced issues with the setup process, the short trial period, and the lack of certain features in the free plan.
Tidio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
253
Helpful
194
Chatbots
170
Easy Setup
161
Chat Features
148
Cons
Expensive
89
Missing Features
64
Cost
61
Limited Features
61
Limited Customization
53
Tidio features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
9.2
Ease of Admin
Average: 8.8
9.3
Ease of Use
Average: 8.8
9.2
Ease of Setup
Average: 8.8
Seller Details
Seller
Tidio
Company Website
Year Founded
2013
HQ Location
San Francisco, California
Twitter
@tidiocx
1,316 Twitter followers
LinkedIn® Page
www.linkedin.com
164 employees on LinkedIn®
(37)5.0 out of 5
7th Easiest To Use in E-Commerce Tools software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Channelwill, the outstanding eCommerce post-purchase and marketing solution platform, especially as a Shopify expert, empowers over 300,000 Shopify and Shopify Plus merchants to grow their brands, lik

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 97% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Channelwill Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    22
    Ease of Use
    13
    Quick Response
    9
    Easy Setup
    7
    Easy Integrations
    4
    Cons
    Expensive
    2
    Limited Customization
    2
    Dashboard Issues
    1
    Poor Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Channelwill features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.8
    10.0
    Ease of Admin
    Average: 8.8
    9.8
    Ease of Use
    Average: 8.8
    9.8
    Ease of Setup
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    Pasadena, California
    LinkedIn® Page
    www.linkedin.com
    72 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Channelwill, the outstanding eCommerce post-purchase and marketing solution platform, especially as a Shopify expert, empowers over 300,000 Shopify and Shopify Plus merchants to grow their brands, lik

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 97% Small-Business
Channelwill Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
22
Ease of Use
13
Quick Response
9
Easy Setup
7
Easy Integrations
4
Cons
Expensive
2
Limited Customization
2
Dashboard Issues
1
Poor Support
1
Channelwill features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.8
10.0
Ease of Admin
Average: 8.8
9.8
Ease of Use
Average: 8.8
9.8
Ease of Setup
Average: 8.8
Seller Details
Year Founded
2014
HQ Location
Pasadena, California
LinkedIn® Page
www.linkedin.com
72 employees on LinkedIn®
(38)4.7 out of 5
11th Easiest To Use in E-Commerce Tools software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SureCart is a powerful eCommerce and checkout plugin for WordPress. It enables creators, entrepreneurs and businesses to sell not only physical goods but also digital products and subscriptions with e

    Users
    No information available
    Industries
    • Design
    • Marketing and Advertising
    Market Segment
    • 97% Small-Business
    • 3% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SureCart Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Customer Support
    19
    Easy Setup
    14
    Features
    13
    Easy Integrations
    12
    Cons
    Missing Features
    15
    Limitations
    11
    Integration Issues
    6
    Payment Issues
    5
    Access Limitations
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SureCart features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.8
    9.0
    Ease of Admin
    Average: 8.8
    9.4
    Ease of Use
    Average: 8.8
    9.3
    Ease of Setup
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SureCart
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SureCart is a powerful eCommerce and checkout plugin for WordPress. It enables creators, entrepreneurs and businesses to sell not only physical goods but also digital products and subscriptions with e

Users
No information available
Industries
  • Design
  • Marketing and Advertising
Market Segment
  • 97% Small-Business
  • 3% Mid-Market
SureCart Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Customer Support
19
Easy Setup
14
Features
13
Easy Integrations
12
Cons
Missing Features
15
Limitations
11
Integration Issues
6
Payment Issues
5
Access Limitations
4
SureCart features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.8
9.0
Ease of Admin
Average: 8.8
9.4
Ease of Use
Average: 8.8
9.3
Ease of Setup
Average: 8.8
Seller Details
Seller
SureCart
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
(477)4.6 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LoyaltyLion helps Shopify brands increase repeat purchases with integrated loyalty programs that motivate shoppers with unique loyalty experiences. Allow customers to earn points for any on-site activ

    Users
    • Marketing Manager
    • Ecommerce Manager
    Industries
    • Apparel & Fashion
    • Retail
    Market Segment
    • 73% Small-Business
    • 25% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • LoyaltyLion is a loyalty program platform that integrates with various tech stacks to help businesses increase customer engagement and retention.
    • Reviewers frequently mention the platform's seamless integration with other tools, intuitive interface, and the excellent customer support provided by the LoyaltyLion team.
    • Users experienced some difficulties with the initial setup, limitations in customization, and a desire for more features such as location-specific rewards or point multiplier events.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LoyaltyLion Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    143
    Ease of Use
    110
    Loyalty Programs
    69
    Easy Integrations
    68
    Onboarding
    62
    Cons
    Limited Customization
    37
    Lack of Customization
    17
    Rewards System
    17
    Limited Functionality
    16
    Poor Support
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LoyaltyLion features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Ease of Admin
    Average: 8.8
    8.5
    Ease of Use
    Average: 8.8
    8.4
    Ease of Setup
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    London, GB
    Twitter
    @LoyaltyLionHQ
    1,744 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    74 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LoyaltyLion helps Shopify brands increase repeat purchases with integrated loyalty programs that motivate shoppers with unique loyalty experiences. Allow customers to earn points for any on-site activ

Users
  • Marketing Manager
  • Ecommerce Manager
Industries
  • Apparel & Fashion
  • Retail
Market Segment
  • 73% Small-Business
  • 25% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • LoyaltyLion is a loyalty program platform that integrates with various tech stacks to help businesses increase customer engagement and retention.
  • Reviewers frequently mention the platform's seamless integration with other tools, intuitive interface, and the excellent customer support provided by the LoyaltyLion team.
  • Users experienced some difficulties with the initial setup, limitations in customization, and a desire for more features such as location-specific rewards or point multiplier events.
LoyaltyLion Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
143
Ease of Use
110
Loyalty Programs
69
Easy Integrations
68
Onboarding
62
Cons
Limited Customization
37
Lack of Customization
17
Rewards System
17
Limited Functionality
16
Poor Support
15
LoyaltyLion features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
8.8
Ease of Admin
Average: 8.8
8.5
Ease of Use
Average: 8.8
8.4
Ease of Setup
Average: 8.8
Seller Details
Company Website
Year Founded
2012
HQ Location
London, GB
Twitter
@LoyaltyLionHQ
1,744 Twitter followers
LinkedIn® Page
www.linkedin.com
74 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Handshake: B2B customer ordering and sales rep order entry solutions. Handshake is for companies like brands, manufacturers and distributors who are selling to retail stores or other business customer

    Users
    No information available
    Industries
    • Consumer Goods
    • Wholesale
    Market Segment
    • 62% Small-Business
    • 25% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Handshake features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.8
    8.6
    Ease of Admin
    Average: 8.8
    9.1
    Ease of Use
    Average: 8.8
    7.6
    Ease of Setup
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Shopify
    Year Founded
    2006
    HQ Location
    Ottawa, ON
    Twitter
    @Shopify
    440,063 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26,002 employees on LinkedIn®
    Ownership
    NYSE:SHOP
Product Description
How are these determined?Information
This description is provided by the seller.

Handshake: B2B customer ordering and sales rep order entry solutions. Handshake is for companies like brands, manufacturers and distributors who are selling to retail stores or other business customer

Users
No information available
Industries
  • Consumer Goods
  • Wholesale
Market Segment
  • 62% Small-Business
  • 25% Mid-Market
Handshake features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
8.6
Ease of Admin
Average: 8.8
9.1
Ease of Use
Average: 8.8
7.6
Ease of Setup
Average: 8.8
Seller Details
Seller
Shopify
Year Founded
2006
HQ Location
Ottawa, ON
Twitter
@Shopify
440,063 Twitter followers
LinkedIn® Page
www.linkedin.com
26,002 employees on LinkedIn®
Ownership
NYSE:SHOP
(22)4.6 out of 5
10th Easiest To Use in E-Commerce Tools software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Klickly is a commission-based advertising platform that helps online retailers drive sales and traffic to their stores. It uses artificial intelligence (AI) and consumer data to optimize campaigns and

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 82% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Klickly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Setup
    9
    Sales Growth
    7
    Ease of Use
    6
    Customer Support
    5
    Issue Resolution
    5
    Cons
    Time-Consuming
    2
    Expensive
    1
    Integration Issues
    1
    Limited Customization
    1
    Payment Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Klickly features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.8
    9.8
    Ease of Admin
    Average: 8.8
    9.8
    Ease of Use
    Average: 8.8
    9.8
    Ease of Setup
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Klickly
    Year Founded
    2018
    HQ Location
    Santa Monica, US
    Twitter
    @KlicklyTeam
    480 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    34 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Klickly is a commission-based advertising platform that helps online retailers drive sales and traffic to their stores. It uses artificial intelligence (AI) and consumer data to optimize campaigns and

Users
No information available
Industries
No information available
Market Segment
  • 82% Small-Business
  • 18% Mid-Market
Klickly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Setup
9
Sales Growth
7
Ease of Use
6
Customer Support
5
Issue Resolution
5
Cons
Time-Consuming
2
Expensive
1
Integration Issues
1
Limited Customization
1
Payment Issues
1
Klickly features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.8
9.8
Ease of Admin
Average: 8.8
9.8
Ease of Use
Average: 8.8
9.8
Ease of Setup
Average: 8.8
Seller Details
Seller
Klickly
Year Founded
2018
HQ Location
Santa Monica, US
Twitter
@KlicklyTeam
480 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®