Introducing G2.ai, the future of software buying.Try now
Payblox
Sponsored
Payblox
Visit Website
Product Avatar Image
Elfsight

By Elfsight

4.8 out of 5 stars

How would you rate your experience with Elfsight?

Payblox
Sponsored
Payblox
Visit Website

Elfsight Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise Elfsight for its outstanding customer support, enhancing their overall experience with the platform. (31 mentions)
Users appreciate the ease of use of Elfsight, making integration and customization quick and hassle-free. (22 mentions)
Users highlight the widget variety of Elfsight, appreciating the flexibility and ease of customization for their needs. (22 mentions)
Users highlight the incredibly easy setup of Elfsight, enabling seamless integration even for those with limited coding experience. (14 mentions)
Users love the easy integrations with Elfsight, enabling seamless implementation and customization for their websites. (10 mentions)
Users express concerns about poor support response times and the need for clearer documentation and guidance. (5 mentions)
Users find the pricing structure limiting, complicating access for web designers needing flexible view options. (4 mentions)
Users find the limitations on widget usage challenging, making it overwhelming to choose how many to use. (4 mentions)
Users find the limited customization options of Elfsight restrictive, especially for multi-website projects and client accounts. (2 mentions)
Users desire additional features like thumbnail previews and more flexible plans for multi-website management. (2 mentions)
Users criticize the view limits on widgets, desiring more flexible upgrade options to accommodate varying usage needs. (2 mentions)
Users find the pricing structure limiting, wishing for more flexible options to accommodate varying usage needs. (1 mentions)

Top Pros or Advantages of Elfsight

1. Customer Support
Users praise Elfsight for its outstanding customer support, enhancing their overall experience with the platform.
See 31 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great support"

What do you like about Elfsight?

Elfsight social stream was really good. I tried a bunch and this one has the best free program and great support.

Jérôme B.
JB

Jérôme B.

Small-Business (50 or fewer emp.)

5.0/5

"Efficient usage, robust customer support"

What do you like about Elfsight?

Elfsight is easy to use, easy to implement, integrate, customizable, reliable and customer support helps to great extend to add custom code or to answ

2. Ease of Use
Users appreciate the ease of use of Elfsight, making integration and customization quick and hassle-free.
See 22 mentions

See Related User Reviews

Jérôme B.
JB

Jérôme B.

Small-Business (50 or fewer emp.)

5.0/5

"Efficient usage, robust customer support"

What do you like about Elfsight?

Elfsight is easy to use, easy to implement, integrate, customizable, reliable and customer support helps to great extend to add custom code or to answ

Chris H.
CH

Chris H.

Small-Business (50 or fewer emp.)

5.0/5

"Great widget app for non developers"

What do you like about Elfsight?

I first came across Elfsight when I looking at new websites for a company as a consultant. I noticed a web developer using them. When I was building m

3. Widget Variety
Users highlight the widget variety of Elfsight, appreciating the flexibility and ease of customization for their needs.
See 22 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Product & Customer Service"

What do you like about Elfsight?

Elfsight has a modern, adjustable look - which gives me flexibility for styling the widgets to accommodate our current special. I used another widget

ML

Maria L.

Small-Business (50 or fewer emp.)

5.0/5

"perfect Support"

What do you like about Elfsight?

I especially like the support very much. Even when it comes to tricky features on a website, the people behind Elfsight are there for me if there's a

4. Easy Setup
Users highlight the incredibly easy setup of Elfsight, enabling seamless integration even for those with limited coding experience.
See 14 mentions

See Related User Reviews

JH

Julia H.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to Use"

What do you like about Elfsight?

I've incorporated some Elfsight widgets into our new Squarespace site! Despite my very limited coding experience, Elfsight has been a dream to use. Cu

Jérôme B.
JB

Jérôme B.

Small-Business (50 or fewer emp.)

5.0/5

"Efficient usage, robust customer support"

What do you like about Elfsight?

Elfsight is easy to use, easy to implement, integrate, customizable, reliable and customer support helps to great extend to add custom code or to answ

5. Easy Integrations
Users love the easy integrations with Elfsight, enabling seamless implementation and customization for their websites.
See 10 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Product & Customer Service"

What do you like about Elfsight?

Elfsight has a modern, adjustable look - which gives me flexibility for styling the widgets to accommodate our current special. I used another widget

ML

Maria L.

Small-Business (50 or fewer emp.)

5.0/5

"perfect Support"

What do you like about Elfsight?

I especially like the support very much. Even when it comes to tricky features on a website, the people behind Elfsight are there for me if there's a

Top Cons or Disadvantages of Elfsight

1. Poor Support
Users express concerns about poor support response times and the need for clearer documentation and guidance.
See 5 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great support"

What do you dislike about Elfsight?

Support while good sometimes took a while to get -- 24 hours.

Shelley  J.
SJ

Shelley J.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Widget Integration with Stellar Support!"

What do you dislike about Elfsight?

In most cases, Elfsight's interface is intuitive, but on a few occasions, I've had to refer to their documentation for more detailed instructions on a

2. Expensive
Users find the pricing structure limiting, complicating access for web designers needing flexible view options.
See 4 mentions

See Related User Reviews

Swann V.
SV

Swann V.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to implement and looks great"

What do you dislike about Elfsight?

The pricing structure is a bit limiting for me as a web designer as some users use a lot more "views" than other. Would love to be able to purchase ex

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Very user friendly and easy to integrate!"

What do you dislike about Elfsight?

As I was just learning and understanding the product, the pricing options were fairly complicated, and it took a while for me to get a hold of someone

3. Widget Issues
Users find the limitations on widget usage challenging, making it overwhelming to choose how many to use.
See 4 mentions

See Related User Reviews

Robbie F.
RF

Robbie F.

Small-Business (50 or fewer emp.)

4.0/5

"Widget heaven"

What do you dislike about Elfsight?

The limitations on how many times you can use a widget can be a challenge.

DP

Dave P.

Small-Business (50 or fewer emp.)

5.0/5

"Elfsight widgets save me time"

What do you dislike about Elfsight?

Nothing really. The only niggle I used to have was that the platform.js script reguarly got flagged up in Google Lighthouse audits. I reached out to s

4. Limited Customization
Users find the limited customization options of Elfsight restrictive, especially for multi-website projects and client accounts.
See 2 mentions

See Related User Reviews

Jérôme B.
JB

Jérôme B.

Small-Business (50 or fewer emp.)

5.0/5

"Efficient usage, robust customer support"

What do you dislike about Elfsight?

Plans lack flexibility for professionals buidling multi-websites, and using their account for their customers

Chris W.
CW

Chris W.

Small-Business (50 or fewer emp.)

4.5/5

"Very responsive customisation"

What do you dislike about Elfsight?

Was slightly limiting css out of the box

5. Missing Features
Users desire additional features like thumbnail previews and more flexible plans for multi-website management.
See 2 mentions

See Related User Reviews

Chris S.
CS

Chris S.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent customer service!!"

What do you dislike about Elfsight?

They have a few features I'd like to see, such as showing thumbnails in place of the pagination numbers below the player.

Jérôme B.
JB

Jérôme B.

Small-Business (50 or fewer emp.)

5.0/5

"Efficient usage, robust customer support"

What do you dislike about Elfsight?

Plans lack flexibility for professionals buidling multi-websites, and using their account for their customers

6. View Limits
Users criticize the view limits on widgets, desiring more flexible upgrade options to accommodate varying usage needs.
See 2 mentions

See Related User Reviews

Swann V.
SV

Swann V.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to implement and looks great"

What do you dislike about Elfsight?

The pricing structure is a bit limiting for me as a web designer as some users use a lot more "views" than other. Would love to be able to purchase ex

Chris H.
CH

Chris H.

Small-Business (50 or fewer emp.)

5.0/5

"Great widget app for non developers"

What do you dislike about Elfsight?

The only thing I don't like is that their widgets come in tiers. I don't like the idea of something not displaying if you go over your view allowance.

7. Pricing Issues
Users find the pricing structure limiting, wishing for more flexible options to accommodate varying usage needs.
See 1 mentions

See Related User Reviews

Swann V.
SV

Swann V.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to implement and looks great"

What do you dislike about Elfsight?

The pricing structure is a bit limiting for me as a web designer as some users use a lot more "views" than other. Would love to be able to purchase ex

Elfsight Reviews (883)

View 1 Video Reviews
Reviews

Elfsight Reviews (883)

View 1 Video Reviews
4.8
883 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Sierra G.
SG
Social Media and Marketing Manager
Automotive
Mid-Market (51-1000 emp.)
"Elfsight is the BEST!!!"
What do you like best about Elfsight?

Elfsight is a life saver. I was looking for a tool that allowed me to put Google reviews on the website and stumbled upon Elfsight and thought it was the best ever since. I had no idea how much it actually offered!! It's so easy to use and very easy to implement on the website. Once you design something it just gives you the website code and all you have to do is copy and paste and add it to your website. We recently created a spin the wheel for our website because our sales team wanted to do something fun and different that stood out and our website provider didn't have anything to make it, but then we saw the option to create a spinning wheel on Elfsight and it literally saved us. It brought so much traction to our website and a lot of people came into the store after they spun the wheel and got a prize! Would highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Elfsight?

There really isn't much to say here. The platform is so easy to use and is a great tool. You can basically build an entire website just with choosing different widgets from here. Review collected by and hosted on G2.com.

Kathia S.
KS
Consultor SEO
Small-Business (50 or fewer emp.)
"Quick and effective customer service"
What do you like best about Elfsight?

It has very good support, I made an inquiry before subscribing and they answered all my questions in less than 24 hours, and also afterwards when I was already managing the widget configuration. The subscription we have is the All Apps Pro Pack and it has perfectly adapted to what my client requested: it has a very intuitive platform, is easy to implement on the website, and hasn't given me any problems... Honestly, I have no complaints. Review collected by and hosted on G2.com.

What do you dislike about Elfsight?

There are some widgets that would benefit from new improvements, such as being able to select the type of post in Instagram Feed to only show videos, but I know they have a list of features to work on and that one is in the queue. Review collected by and hosted on G2.com.

Duncan R.
DR
Co Founder
Small-Business (50 or fewer emp.)
"A great Squarespce enhancement"
What do you like best about Elfsight?

We have been using Elfsight popups for over a year now. We have found the popup widget very easy to use and it has really improved the sophistication of our website. The widget has excellent customisation features including allowing popups with different media and the usual look and feel settings. There is a good selection of ways to display the popup. Customer support is first class and the team seems to work closely with the developers - it is refreshing to find the support staff knowledgable about the product and they do not simply refer you to online help that you have already looked at. We have not had any problems implementing popups with a Squarespace website but have had help with some customisation. Review collected by and hosted on G2.com.

What do you dislike about Elfsight?

The only downside we have experienced is the initial understanding of how to implement Elfsight - there is plenty of online and real person support to get over this. Once understood it is easy to use. Review collected by and hosted on G2.com.

DP
Digital Marketer
Small-Business (50 or fewer emp.)
"Elfsight widgets save me time"
What do you like best about Elfsight?

The time saved, is the most valuable thing about Elfsight. So quick and easy to embed a widget into the sites I manage. Most of the sites I work on have been built using the Weebly webpage builder.

The Before and After Slider widget works so well on my clients website. It works flawlessly and look great. It would have taken me a long time to code this myself. Well worth the money paid for this one.

Google Reviews is probably the widget I use the most though. I've embedded it on quite a few of my clients sites. I love how many features and options there are to choose from. I like how I can get the colours to match any branding. There are even options to add your own styling code to get things looking just right.

I've only needed to reach out to customer support on a couple of occasions over the last few years. The support has always been very impressive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Elfsight?

Nothing really. The only niggle I used to have was that the platform.js script reguarly got flagged up in Google Lighthouse audits. I reached out to support and they gave me some code to try out, which helped me get round the low Lighthouse scores. Apart from this, I am really happy to use Elfsight - I wouldn't use any other company for my Weebly widgets. Review collected by and hosted on G2.com.

Suchanda .
S
Owner
Small-Business (50 or fewer emp.)
"Effortless, Elegant, and Essential for Building Trust"
What do you like best about Elfsight?

For building a strong brand, social proof is critical. Elfsight's Google Reviews widget has been a game-changer. The implementation was incredibly straightforward – I had it up and running on our website in minutes without writing a single line of code.

What I love most is the sheer customizability. I was able to tweak the design to perfectly match our brand's aesthetic, making the reviews look like a native, professional part of our site. It instantly adds a layer of credibility and trust, which is invaluable for a business. The widget pulls in the latest reviews automatically, so it's a 'set it and forget it' tool that consistently works to build our reputation.

I also have to give a special mention to their customer support team. They are not only extremely prompt and helpful, but they go above and beyond. We had a small issue with some code interference on our site, and their support team worked directly on it to sort everything out for us. That level of service is rare and deeply appreciated. Review collected by and hosted on G2.com.

What do you dislike about Elfsight?

Honestly, it's difficult to find anything to dislike as the widget does its job perfectly. If I had to make a suggestion for a minor improvement, it would be to have the ability to filter out our own machine IDs or IP addresses from the view count. This would prevent our backend work from inflating the load statistics. However, this is just a small niggle, and the core product is absolutely fantastic and delivers on all its promises. Review collected by and hosted on G2.com.

RD
Holder
Small-Business (50 or fewer emp.)
"Very pleasant to use and fantastic customer service"
What do you like best about Elfsight?

I have been using Elfsight Widgets for some time now on several of my clients' websites, especially widgets for forms, reviews and social media. I have to say that they are very well made and work as you would expect, or maybe even better! Setting them up is really easy and enjoyable, creation and management are very intuitive and even those with no experience can quickly get great results. When you think you would like the widget to have a function, it most likely does!

The truly amazing thing is the support service. On several occasions, when I needed help or advice, within a few hours a support guy called Pavel, very kind and knowledgeable, answered me and helped me find the most suitable solution to get what I wanted to optimize the functioning of the widgets.

Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about Elfsight?

Very few things really, maybe the price is a bit high... Review collected by and hosted on G2.com.

GF
Founder, Web Developer / Designer
Small-Business (50 or fewer emp.)
"Great features and Support!"
What do you like best about Elfsight?

Their widgets have so many features available making it too difficult to not find something for any need. They can support almost any website need, and their support team and developers are ready to help you with anything. They provided too many lines of custom coding to me to help me add custom functionality to their pricing tables widget and achieve exactly what I needed! You guys are awesome. Please keep up the magnificent work! Review collected by and hosted on G2.com.

What do you dislike about Elfsight?

NOTHING! They responded so well and quickly to any of my requests! Review collected by and hosted on G2.com.

Chris O.
CO
General Manager
Small-Business (50 or fewer emp.)
"Great review widget, excellent customer service"
What do you like best about Elfsight?

I am not a web developer yet was easily able to integrate the elfsight review widget into my multi-location funeral home's website. We recently had an unusual spike in traffic, and the customer service team presented us with several different options for making sure we did not go over our monthly view limit. Very happy with this product. Review collected by and hosted on G2.com.

What do you dislike about Elfsight?

I don't have any issues with the product. Review collected by and hosted on G2.com.

Michael K.
MK
Internet Marketing Consultant
Small-Business (50 or fewer emp.)
"Elfsight Apps are Amazing."
What do you like best about Elfsight?

Their library of ready to use apps is impressive. The customization options for these apps is comprehensive. The support team is superb and the turnaround time is quick. The apps are easy to use, easy to implement and a tremendous time-saver. They are constantly adding to their library of apps as well. Review collected by and hosted on G2.com.

What do you dislike about Elfsight?

So far I have yet to encounter any downsides to their apps. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business (50 or fewer emp.)
"Easy to use and Amazing Support"
What do you like best about Elfsight?

Their support is so incredibly helpful. Every time I have an issue I simply get in touch through their website and receive an email reply back promptly. They are always happy to assist and even get the devs to check your website and make adjustments to the widget to get it working! Review collected by and hosted on G2.com.

What do you dislike about Elfsight?

Sometimes the widgets don't work *perfectly* and need some trouble shooting but that's expected with most things. But it's always so easy to get in touch and get it fixed if you need help. Review collected by and hosted on G2.com.