# Top Free E-Commerce Tools

## How Many E-Commerce Tools Products Does G2 Track?

**Total Products under this Category:** 1,128

### Category Stats (Aug 2026)

- **Average Rating:** 4.45/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** FastMoss (+19.99%) - Among all products in this category, FastMoss recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank E-Commerce Tools Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 7,700+ Authentic Reviews
- 1,128+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for E-Commerce Tools
 ![G2 Grid® for E-Commerce Tools plotting products by satisfaction and market presence](https://www.g2.com/categories/e-commerce-tools/grids.png?focus%5B%5D=148778&focus%5B%5D=159197&focus%5B%5D=1255430&focus%5B%5D=73078&focus%5B%5D=170153&focus%5B%5D=1328690&focus%5B%5D=120851&focus%5B%5D=73864)

Highlighted products: Google Pay for Business, Chargeflow, Commerce Components by Shopify, Elfsight, Minty Business, wetracked.io, Flodesk, and LoyaltyLion.

Underlying data: [Grid® JSON](https://www.g2.com/categories/e-commerce-tools/grids.json?focus%5B%5D=google-pay-for-business&focus%5B%5D=chargeflow-inc-chargeflow&focus%5B%5D=commerce-components-by-shopify&focus%5B%5D=elfsight&focus%5B%5D=minty-business&focus%5B%5D=wetracked-io&focus%5B%5D=flodesk&focus%5B%5D=loyaltylion)

**Sponsored**

### Merchanto

We help businesses automatically prevent chargebacks and fraud, secure merchant accounts, and recover funds.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=361&secure%5Bchosen_at%5D=2026-08-15T08%3A49%3A30Z&secure%5Bdisplayable_resource_id%5D=361&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=361&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1392706&secure%5Bresource_id%5D=361&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fe-commerce-tools%2Ffree&secure%5Btoken%5D=2b3637621d9191d60eec54f44a9d49dbc7fc7ec59b2fdd489837adb7b54f97a1&secure%5Burl%5D=https%3A%2F%2Fmerchanto.org%2F%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3Dwidget%26utm_id%3D2&secure%5Burl_type%5D=custom_url)

### [Chargeflow](https://www.g2.com/products/chargeflow-inc-chargeflow/reviews)

Chargeflow is The Chargeback Platform that prevents and recovers chargebacks automatically, so you don’t have to. Trusted by top brands like Caraway, Huel, and Elementor, Chargeflow securely integrates with every major payment processor and platform. Start in under 90 seconds with success-based pricing—pay only when we win chargebacks for you. - Increase your chargeback win-rates by up to 4x with our fully hands-off Automation product. Automate chargeback recovery. - Prevent up to 90% of incoming chargebacks with Chargeflow Alerts and pay only for prevented chargebacks, powered by Visa and Mastercard. - Deep dive into your chargebacks root cause and uncover how chargebacks are affecting your business with Chargeflow Insights -- completely free, forever.

**Average Rating:** 4.7/5.0

**Total Reviews:** 274

#### How Do G2 Users Rate Chargeflow?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10)
- **Ease of Admin:** 9.1/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.3/10 (Category avg: 8.8/10)
- **Ease of Setup:** 9.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Chargeflow?

- **Seller:** [Chargeflow, Inc.](https://www.g2.com/sellers/chargeflow-inc)
- **Company Website:** chargeflow.io
- **Year Founded:** 2020
- **HQ Location:** New York, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=740c5c35a14c6cc8cb7b2277ffc8682ebcb15213ab07846af2d8b8b1e2618ed6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F74563948&secure%5Burl_type%5D=linkedin_company_website)  
185 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 85% Small, 10% Medium

#### What Do G2 Reviewers Say About Chargeflow?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Chargeflow, emphasizing its clear dashboard and straightforward setup process.
- Users value the **time-saving automation** of Chargeflow, significantly reducing effort in handling chargebacks and improving efficiency.
- Users praise Chargeflow for its **efficiency in automating chargeback management** , ensuring swift and effective dispute responses.
- Users praise Chargeflow for its **automation efficiency** , significantly saving time and enhancing their success in chargeback cases.
- Users value Chargeflow’s **automation** , which significantly saves time and enhances efficiency in managing chargeback cases.

##### Cons

- Users find Chargeflow's fees, particularly the **30% commission charge** , to be expensive for smaller businesses.
- Users find that **improvement is needed** in email alerts and notification reliability to enhance efficiency and reduce manual work.
- Users express concern over **poor support** , highlighting unhelpful AI responses and slow assistance during peak times.
- Users experience **payment issues** with Chargeflow, including unclear charges and unexpected fees during the trial period.
- Users experience **inaccuracy issues** with Chargeflow, particularly regarding chargeback prioritization and analytics transparency.

#### What Are Recent G2 Reviews of Chargeflow?

**["Great Chargeback Automation Tool Chargeflow saves us time by automatically handling chargebacks."](https://www.g2.com/survey_responses/chargeflow-review-12906330)**

**Rating:** 5.0/5.0 stars

_— Muhammad I._

[Read full review](https://www.g2.com/survey_responses/chargeflow-review-12906330)

**["Chargeflow Simplified Chargebacks and Boosted Revenue Recovery"](https://www.g2.com/survey_responses/chargeflow-review-12917871)**

**Rating:** 5.0/5.0 stars

_— Dimitry K._

[Read full review](https://www.g2.com/survey_responses/chargeflow-review-12917871)

### [Flodesk](https://www.g2.com/products/flodesk/reviews)

Flodesk is the best email marketing platform for small businesses. Built for small business owners, solopreneurs, creators, and coaches, Flodesk combines beautiful, brand-first email design with professional-grade marketing automation — all in an interface intuitive enough to use without onboarding, training, or a design team. Founded in 2019, Flodesk is a bootstrapped company serving 100,000+ businesses globally, with $36M+ in annual recurring revenue and no outside funding. Flodesk has been profitable since its second week after launch. What makes Flodesk different from other email marketing platforms: - Flodesk's patented layout technology is the only email design system that renders custom fonts and brand-forward layouts consistently across all major email clients and devices — including Gmail, Apple Mail, Outlook, and mobile. Upload your own fonts, store your full brand palette, and send emails that look exactly as designed, every time. - Flodesk delivers approximately 99% platform-wide email deliverability — nearly 10 percentage points above the ESP industry average — and average open rates of 36–47%, compared to an industry benchmark of approximately 21%. Flodesk Workflows include multi-trigger marketing automation, real-time instant reactions, advanced audience segmentation with and/or filter logic, split paths with natural rejoin, and behavior-based ecommerce triggers for Shopify and Flodesk Checkout. These are enterprise-grade automation capabilities in an interface any business owner can navigate without a developer. - Flodesk forms: including spin-the-wheel forms, video forms, countdown timer forms, full-page landing pages, and link-in-bio pages — convert at more than 2x the industry average. - Flodesk Checkout lets you sell products, services, subscriptions, and digital goods with zero platform fee, Buy Now Pay Later support (Klarna, Affirm, Afterpay), Apple Pay, Google Pay, one-click upsells, abandoned cart recovery, and automatic sales tax collection. - Every paid plan includes unlimited email sends, with no per-email charges and no feature paywalls. Pricing starts at $25/month. A free plan is available for list building, and a 14-day free trial requires no credit card. Flodesk is the email marketing platform where your brand comes first — not an afterthought. For small businesses where the inbox is a competitive advantage, Flodesk is purpose-built to help you show up beautifully, automate intelligently, and grow sustainably.

**Average Rating:** 4.8/5.0

**Total Reviews:** 301

#### How Do G2 Users Rate Flodesk?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.8/10)
- **Ease of Admin:** 9.2/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.7/10 (Category avg: 8.8/10)
- **Ease of Setup:** 9.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Flodesk?

- **Seller:** [Flodesk](https://www.g2.com/sellers/flodesk)
- **Year Founded:** 2018
- **HQ Location:** San Francisco, California
- **Twitter:** @flodeskinc  
2,958 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=28fadf59644b4ac756b5c4f85eeb4832317bd5b93afe9c46222255b7b6628603&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fflodesk%2F&secure%5Burl_type%5D=linkedin_company_website)  
88 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, Owner
- **Top Industries:** Health, Wellness and Fitness, Professional Training & Coaching
- **Company Size:** 98% Small, 0% Medium

#### What Do G2 Reviewers Say About Flodesk?

_AI-generated summary from verified user reviews_

##### Pros

- Users love Flodesk's **ease of use** , making it simple to create beautiful content effortlessly.
- Users love the **beautiful and diverse templates** of Flodesk, enhancing their email design and brand representation.
- Users love the **seamless and easy-to-use email marketing** system of Flodesk, enhancing engagement with beautiful designs.
- Users love the **intuitive interface** of Flodesk, finding it beautiful and easy to use for business management.
- Users admire Flodesk for its **beautiful and intuitive interface** , making email management a breeze for their businesses.

##### Cons

- Users desire **missing features** like A/B testing and improved image handling for a more robust Flodesk experience.
- Users desire more **template options** in Flodesk for greater design flexibility and font variety.
- Users express frustration with **limited email management features** , notably lacking list view and API scheduling options.
- Users find the **customization limitations** of Flodesk frustrating, especially regarding template layouts and image placements.
- Users find the **lack of integrations** frustrating, limiting seamless connectivity with other tools like CRMs and services.

#### What Are Recent G2 Reviews of Flodesk?

**["Streamlined, Beautiful Email Marketing That Just Works"](https://www.g2.com/survey_responses/flodesk-review-12921450)**

**Rating:** 5.0/5.0 stars

_— Valerie W._

[Read full review](https://www.g2.com/survey_responses/flodesk-review-12921450)

**["Simplicity That Scales: Brand Templates and Seamless Canva & Instagram Integrations"](https://www.g2.com/survey_responses/flodesk-review-13065097)**

**Rating:** 5.0/5.0 stars

_— Abdelrahman A._

[Read full review](https://www.g2.com/survey_responses/flodesk-review-13065097)

#### What Are G2 Users Discussing About Flodesk?

- [Does Flodesk have landing pages?](https://www.g2.com/discussions/does-flodesk-have-landing-pages)
- [Does Flodesk have email automation?](https://www.g2.com/discussions/does-flodesk-have-email-automation)
- [Is MailChimp or Flodesk better?](https://www.g2.com/discussions/is-mailchimp-or-flodesk-better) - 1 comment
- [What can Flodesk do?](https://www.g2.com/discussions/what-can-flodesk-do)

### [wetracked.io](https://www.g2.com/products/wetracked-io/reviews)

wetracked.io is a specialized ad tracking solution designed to help Shopify & WooCommerce store owners accurately capture and report their sales data back to advertising platforms. This innovative tool addresses a critical issue faced by many online retailers: the loss of sales data due to ad blockers and changes in privacy policies, particularly from iOS updates. By ensuring that up to 100% of sales data is tracked and reported, wetracked.io enables users to optimize their ad campaigns effectively. The primary target audience for wetracked.io includes e-commerce businesses operating on the Shopify platform that rely heavily on digital advertising to drive sales. With the increasing complexity of online advertising and the challenges posed by data privacy measures, many merchants struggle to understand the true performance of their ads. wetracked.io provides a solution that not only enhances data accuracy but also empowers users to make informed decisions about their advertising strategies. This tool is particularly beneficial for those who have experienced declining return on ad spend (ROAS) and are seeking ways to improve their campaign performance. Key features of wetracked.io include its ability to connect seamlessly to Shopify & WooCommerce stores in just two minutes, utilizing first-party tracking to ensure that all sales data is captured accurately. The solution automatically pushes this data to major ad platforms, including Meta, TikTok, and Google Ads, allowing merchants to see which ads are generating revenue and which are not. This level of insight is crucial for optimizing ad spend and improving overall campaign effectiveness. Additionally, wetracked.io operates effectively even when ad blockers are in use, distinguishing it from many other tracking solutions that may falter under similar circumstances. One of the standout benefits of wetracked.io is its user-friendly setup process, which requires no coding or complex configurations. Merchants can begin tracking their sales data without the need for new dashboards, as the tool integrates directly with existing ad managers. This ease of use, combined with the potential for significant financial savings, averaging $3,428 per month by better performing ad algorithms, makes wetracked.io a valuable asset for Shopify & WooCommerce merchants looking to enhance their advertising performance. With a proven track record of increasing tracked sales by an average of 47% within 24 hours and boosting ROAS by up to 50% within the first week, wetracked.io stands out as a critical resource for e-commerce businesses aiming to maximize their advertising effectiveness.

**Average Rating:** 4.9/5.0

**Total Reviews:** 344

#### How Do G2 Users Rate wetracked.io?

- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 8.8/10)
- **Ease of Admin:** 9.8/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.8/10 (Category avg: 8.8/10)
- **Ease of Setup:** 9.6/10 (Category avg: 8.8/10)

#### Who Is the Company Behind wetracked.io?

- **Seller:** [wetracked.io](https://www.g2.com/sellers/wetracked-io)
- **Company Website:** wetracked.io
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=141bfb45112584b132c0de57b2c8ed50f50b614039ed0dbb11235a8e51fd2914&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwetracked-io%2F&secure%5Burl_type%5D=linkedin_company_website)  
17 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Apparel & Fashion, Retail
- **Company Size:** 93% Small, 1% Medium

#### What Do G2 Reviewers Say About wetracked.io?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **excellent customer support** of wetracked.io, consistently receiving quick and knowledgeable assistance around the clock.
- Users find Wetracked extremely **easy to use** , appreciating its quick setup and user-friendly dashboard.
- Users appreciate the **easy setup** of WeTracked, making implementation and adding new stores simple and efficient.
- Users praise the **accurate and reliable tracking** features of WeTracked.io, enabling easy setup and insightful data visualization.
- Users praise the **quick response** of wetracked.io's customer service, highlighting their exceptional support and smooth onboarding.

##### Cons

- Users find the **pricing expensive** , though they believe it provides significant value for marketing optimization.
- Users find the **dashboard a bit confusing** and suggest modernizing its design for better usability.
- Users find **poor support** frustrating, especially lacking localized options and detailed documentation for technical setups.
- Users point out the **limited integration options** which may restrict broader functionality with third-party tools.
- Users feel the **pricing could be better** , particularly for smaller startups, impacting their overall satisfaction.

#### What Are Recent G2 Reviews of wetracked.io?

**["Seamless Multi-Platform Integration, Perfect for Shopify"](https://www.g2.com/survey_responses/wetracked-io-review-13066063)**

**Rating:** 5.0/5.0 stars

_— Achraf A._

[Read full review](https://www.g2.com/survey_responses/wetracked-io-review-13066063)

**["wetracked.io Simplifies E-Commerce Tracking and Gives Clear, Actionable Insights"](https://www.g2.com/survey_responses/wetracked-io-review-13002275)**

**Rating:** 5.0/5.0 stars

_— Alexandre B._

[Read full review](https://www.g2.com/survey_responses/wetracked-io-review-13002275)

### [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews)

LoyaltyLion is a customer loyalty platform specifically designed to assist ecommerce brands in creating and managing rewards programs. The platform is tailored for direct-to-consumer brands, particularly those in the apparel, beauty, health and wellness, and consumer goods sectors, operating on platforms such as Shopify, Shopify Plus, and Shopify POS. By leveraging LoyaltyLion, brands can enhance customer engagement through VIP tiers and referral programs, ultimately increasing repeat purchase rates, reducing reliance on discounts, and boosting customer lifetime value. The platform allows customers to earn points through a variety of activities, including purchases, product reviews, referrals, social media interactions, and even personalized actions. These points can be redeemed for various rewards, such as vouchers, gift cards, free products, shipping options and custom rewards. Unlike traditional loyalty programs that often rely on pop-up widgets, LoyaltyLion provides a seamless and fully embedded experience within the online store. Customers can view their points balance directly on product pages and redeem rewards at checkout, creating a more integrated shopping experience. Key features of LoyaltyLion include customizable points and earning rules, which can be configured out-of-the-box or through custom API-triggered actions. The platform supports multi-level VIP tiers, each offering exclusive perks such as automatic free shipping, percentage discounts, and early access to sales or product launches. Additionally, the referral system includes shareable links with built-in fraud protection, enabling brands to manage their loyalty programs securely and effectively. LoyaltyLion also provides valuable insights through its customer lifetime value (CLV) analytics and segmentation tools. Real-time dashboards track loyalty-attributed revenue and repeat purchase rates, while automated customer segments help brands target their marketing efforts more effectively. The platform supports multichannel loyalty, allowing customers to earn and redeem points both online and in physical store locations through Shopify POS integration. Furthermore, LoyaltyLion integrates with over 50 tools, including email marketing platforms, helpdesk solutions, and workflow automation tools, enabling brands to create comprehensive loyalty strategies. With advanced AI functionality, LoyaltyLion enhances the effectiveness of loyalty campaigns by offering recommendations on promotion timing, reward combinations, and campaign segmentation. The AI features also facilitate quicker translations of loyalty programs into over 130 languages, ensuring that brands can maintain their unique tone of voice across diverse markets. Recognized as the leading product for mid-market brands in the Loyalty Management Software category on G2 from 2024 to 2026, LoyaltyLion has established itself as a trusted partner for over 12 years, collaborating with more than 10,000 ecommerce brands to drive customer loyalty and engagement.

**Average Rating:** 4.6/5.0

**Total Reviews:** 610

#### How Do G2 Users Rate LoyaltyLion?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.8/10)
- **Ease of Admin:** 8.8/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.6/10 (Category avg: 8.8/10)
- **Ease of Setup:** 8.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind LoyaltyLion?

- **Seller:** [LoyaltyLion](https://www.g2.com/sellers/loyaltylion)
- **Company Website:** loyaltylion.com
- **Year Founded:** 2012
- **HQ Location:** London, GB
- **Twitter:** @LoyaltyLionHQ  
1,736 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3cc170b9fb476ea080abd14f58091bbbad50d67134b4ecd0790d48cdba62f652&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Floyaltylion%2F&secure%5Burl_type%5D=linkedin_company_website)  
62 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, Ecommerce Manager
- **Top Industries:** Apparel & Fashion, Retail
- **Company Size:** 71% Small, 24% Medium

#### What Do G2 Reviewers Say About LoyaltyLion?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **exceptional customer support** from LoyaltyLion, highlighting helpful account managers and seamless integrations.
- Users commend the **ease of setup** and exceptional support of LoyaltyLion, ensuring a seamless rewards experience.
- Users find it easy to launch loyalty programs with **quick setup and customizable options** that enhance brand engagement.
- Users commend the **easy setup** of LoyaltyLion, appreciating quick resolutions and great communication throughout the process.
- Users highlight the **easy integrations** of LoyaltyLion with existing tech stacks, enhancing overall user experience and functionality.

##### Cons

- Users find **limited customization** challenging, making it difficult to adapt the program to their needs efficiently.
- Users feel a **lack of customization** options in LoyaltyLion, limiting their ability to tailor rewards and layouts effectively.
- Users express concerns about **poor support** , citing delays and limited availability for urgent queries and assistance.
- Users find **limited functionality** in LoyaltyLion, with design constraints and unexposed features complicating their experience.
- Users find **integration issues** with LoyaltyLion frustrating, especially pertaining to outdated APIs and limited customization options.

#### What Are Recent G2 Reviews of LoyaltyLion?

**["GREAT LOYALTY PROGRAM. VERY GOOD TEAM"](https://www.g2.com/survey_responses/loyaltylion-review-11489891)**

**Rating:** 5.0/5.0 stars

_— Maria G._

[Read full review](https://www.g2.com/survey_responses/loyaltylion-review-11489891)

**["Great Loyalty Experience for our business needs."](https://www.g2.com/survey_responses/loyaltylion-review-11663985)**

**Rating:** 4.5/5.0 stars

_— Anna S._

[Read full review](https://www.g2.com/survey_responses/loyaltylion-review-11663985)

#### What Are G2 Users Discussing About LoyaltyLion?

- [Who started the loyalty program?](https://www.g2.com/discussions/who-started-the-loyalty-program)
- [What is Lootly io?](https://www.g2.com/discussions/what-is-lootly-io)
- [How do lions use loyalty?](https://www.g2.com/discussions/how-do-lions-use-loyalty)
- [What do LoyaltyLion do?](https://www.g2.com/discussions/what-do-loyaltylion-do)

### [Tidio](https://www.g2.com/products/tidio/reviews)

Tidio is an all-in-one customer support software suite comprising (1) help desk, (2) live chat, (3) chatbot automation, and (4) AI agent features. Over 300,000 businesses across ecommerce, services, and tech use Tidio to streamline communication, resolve issues faster, and drive more sales. With Tidio, support teams can engage customers in real time via live chat, automate responses to FAQs with Flows (rules-based chatbots), and manage conversations from multiple channels like email, Messenger, Instagram, WhatsApp, and email in one unified dashboard. At the heart of the platform is Lyro, Tidio’s conversational AI agent and chatbot, capable of resolving up to 67% of common customer inquiries without human involvement. With a single click, Lyro starts using your company’s existing help content to provide accurate and brand-consistent responses without making up answers. When in doubt, the AI agent will hand over the ticket to your team, enhancing trust between users and your brand. Tidio empowers businesses to scale their support without overwhelming their teams. It reduces missed chats, shortens response times, and frees up agents to focus on complex issues. Start free and get 50 AI-powered conversations with Lyro. No credit card required. 💬 Live Chat • Real-Time Support – Engage with visitors instantly through a lightweight chat widget. • Live Typing Preview – See what users are typing before they hit send. • Canned Responses – Use pre-written replies for quick, consistent answers. • AI Reply Assistant – Enhance responses with GPT-4 suggestions. • User Management – Ban users by IP, view live visitor lists. • Chat Transcripts – Save or email conversation history. • Attachments – Support for sending files (images, docs, videos). ⚙️ Flows (Chatbot Automation) • Visual Automation Builder – No-code drag & drop builder for custom flows. • Pre-designed Templates – 40+ templates designed for eCommerce. • Data Collection – Auto-capture contact info and feedback. • Abandoned Cart Recovery – Send timed offers/discounts. • Third-Party Integrations – Sync data with external tools and platforms. 🤖 Lyro (AI Agent) • Conversational AI – Automatically resolve up to 70% of questions. • Product Recommendations – Suggest items based on Shopify product data. • Multichannel Support – Works across live chat, WhatsApp, Instagram, Messenger. • Multilingual Capabilities – Respond in English, Spanish, French, Portuguese, German. • Analytics – Review AI performance and conversation stats. 🛒 Order Management (for Shopify) • Cart Preview – See what's in the customer's cart in real time. • Order History Access – View past orders for personalized help. • Direct Product Recommendations – Suggest products inside the chat. • Order Management – Cancel, update, or refund orders via chat. • Discount Offering – Share coupon codes live in conversation. 🎫 Ticketing System • Unified Ticket Creation – Convert emails/chats into support tickets. • Tagging and Prioritization – Organize and prioritize tasks. • Operator Tracking – Know who’s assigned to what. • Advanced Filtering – Quickly sort through tickets. • Spam Management – Auto-detect and filter irrelevant messages. 📡 Communication Channels Manage all in one dashboard: • Live Chat – Real-time website conversations. • Email – Integrate multiple inboxes. • Instagram – Reply to DMs and reactions. • Messenger – Chat with Facebook users. 🎨 Customization • Branding – Match chat widget to your site's look & feel. • Visibility Settings – Customize widget display by time/device. • Offline Messaging – Capture leads when you're offline. 📊 Analytics • Performance Monitoring – Track response times, satisfaction, missed chats. • Team Insights – Evaluate individual/team productivity. • Flow Analysis – Optimize automations based on performance data. 🔒 Privacy & Compliance • SOC 2 Type 2 • GDPR • CCPA • EU-US DPF • CPRA • AI Pact

**Average Rating:** 4.6/5.0

**Total Reviews:** 1,893

#### How Do G2 Users Rate Tidio?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10)
- **Ease of Admin:** 9.2/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.3/10 (Category avg: 8.8/10)
- **Ease of Setup:** 9.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Tidio?

- **Seller:** [Tidio](https://www.g2.com/sellers/tidio)
- **Company Website:** www.tidio.com
- **Year Founded:** 2013
- **HQ Location:** San Francisco, California
- **Twitter:** @tidiocx  
1,306 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b2a83a78e0bc36b2aeb648b49343637659cf7ed06e7b3c547dd0700227f35904&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3343461%2F&secure%5Burl_type%5D=linkedin_company_website)  
177 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Retail, Marketing and Advertising
- **Company Size:** 90% Small, 9% Medium

#### What Do G2 Reviewers Say About Tidio?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Tidio, enhancing team communication and providing seamless customer interaction.
- Users appreciate Tidio for its **immediate customer support capabilities** , enhancing engagement and satisfaction with timely assistance.
- Users are impressed by Tidio's **efficient AI chatbot** , which enhances customer communication and support during peak times.
- Users praise Tidio's **easy setup** , making the initial configuration smooth and efficient for getting started quickly.
- Users love Tidio’s **real-time engagement features** , making customer interaction seamless and effective across multiple platforms.

##### Cons

- Users find Tidio **expensive** , especially for freelancers seeking affordable licensing options that meet their needs.
- Users find the **missing features** in Tidio, like geolocation, to be costly and lacking in flexibility.
- Users find Tidio's **limited customization** frustrating, wishing for more control over chatbot settings and workflows.
- Users find Tidio's pricing to be **too expensive** and suggest a more flexible payment model for better affordability.
- Users desire **more features** in Tidio, such as additional chatbot styles and improved editing capabilities on mobile.

#### What Are Recent G2 Reviews of Tidio?

**["Efficient Customer Engagement, Easy Setup"](https://www.g2.com/survey_responses/tidio-review-13183557)**

**Rating:** 4.5/5.0 stars

_— Ambrish R._

[Read full review](https://www.g2.com/survey_responses/tidio-review-13183557)

**["Clean, Customizable Dashboard with Smooth WordPress Chatbot Integration"](https://www.g2.com/survey_responses/tidio-review-13177684)**

**Rating:** 4.5/5.0 stars

_— Michelle Ann R._

[Read full review](https://www.g2.com/survey_responses/tidio-review-13177684)

#### What Are G2 Users Discussing About Tidio?

- [How can I set up and optimize chatbots in Tidio for my e-commerce site?](https://www.g2.com/discussions/how-can-i-set-up-and-optimize-chatbots-in-tidio-for-my-e-commerce-site) - 3 comments
- [What is Tidio used for?](https://www.g2.com/discussions/what-is-tidio-used-for) - 4 comments, 1 upvote
- [How do I uninstall Tidio?](https://www.g2.com/discussions/how-do-i-uninstall-tidio) - 1 comment
- [Is Tidio safe?](https://www.g2.com/discussions/is-tidio-safe) - 7 comments
- [How do you use Tidio?](https://www.g2.com/discussions/how-do-you-use-tidio) - 2 comments

### [LitExtension](https://www.g2.com/products/litextension/reviews)

LitExtension is the world-leading e-commerce migration/replatform service provider. We help merchants and eCommerce experts migrate data from their current store to a desired shopping cart automatically within 3 simple steps. Data migration with LitExtension allows you to transfer all important data including products, customers, orders,. Accurately, securely and automatically. Currently, we support more than 140 platforms. Some prominent names are BigCommerce, Shopify, WooCommerce, Magento, Prestashop, OpenCart, Volusion, Zen Cart… LitExtension also helps transfer data from Database Dump, CSV Files, XML Files and other special data types. 3 simple steps to migrate your data with LitExtension 1. Enter your carts' information 2. Select the entities you want to migrate 3. Perform Free Demo migration (optionally) or Full Migration immediately Detailed data you can transfer: - Products - Products Categories - Manufacturers - Customers - Orders - Coupons - Reviews - CMS pages - Blogs - Custom fields - etc. Additional Options to boost your data import functionality: - Clear data on target store before migration (FREE) - Create 301 redirects on target store - Migrate product and category SEO URLs - Strip HTML from category, product names - Migrate additional images (FREE) - Migrate short and full descriptions (FREE) - Migrate product SKUs (FREE) - etc. WHY SHOULD YOU CHOOSE LITEXTENSION? I. 100% Uptime and Superb Migration Assurance During the migration, we ensure 100% uptime for your current store. It will still serve new customers and process new orders normally. No sales disruption! After the migration, we ensure no missing data with our Free and Unlimited Recent Migrations, Re-Migrations and Smart Update services within 3 months. Besides, LitExtension provides a 30 day money back guarantee to prove confidence in our services and their value to you. II. No technical skills needed All shopping cart migration steps are simplified to reduce human involvement. In addition, wizard instructions will appear along the way whenever you need. Get a hands-off migration experience with LitExtension! III. 24/7 Professional Support Our experts have more than 10 years of experience in the eCommerce industry with 150,000+ successful migrations for 50,000+ customers worldwide. We are confident to help you resolve all issues before, during or after the migration process. IV. Highest Data Security LitExtension has a set of practices, technologies and policies in place to ensure the highest security level for your data. - Server Security - Data Security - Data Access Restrictions - GDPR Compliance - NDA - Payment Security

**Average Rating:** 5.0/5.0

**Total Reviews:** 74

#### How Do G2 Users Rate LitExtension?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Admin:** 9.9/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.7/10 (Category avg: 8.8/10)
- **Ease of Setup:** 9.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind LitExtension?

- **Seller:** [Litextension](https://www.g2.com/sellers/litextension)
- **Year Founded:** 2011
- **HQ Location:** Nam Tu Liem, VN
- **Twitter:** @litextension  
1,431 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4169913c0a5716952b858d5848f7980fd8fcc9f6d4f84cfc40e2a28415979c9a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flitextension%2F&secure%5Burl_type%5D=linkedin_company_website)  
87 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 88% Small, 11% Medium

#### What Do G2 Reviewers Say About LitExtension?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **customer-focused approach** of LitExtension, noting their attentiveness to specific migration needs.
- Users commend the **issue resolution** of LitExtension, appreciating prompt responses and effective communication throughout the process.
- Users praise the **quick response times** of LitExtension, ensuring efficient communication and prompt resolutions throughout the process.

#### What Are Recent G2 Reviews of LitExtension?

**["OXID to WooCommerce Migration"](https://www.g2.com/survey_responses/litextension-review-10731441)**

**Rating:** 5.0/5.0 stars

_— Daniel S._

[Read full review](https://www.g2.com/survey_responses/litextension-review-10731441)

**["Super impressed after being really cautious - I highly recommend"](https://www.g2.com/survey_responses/litextension-review-9524419)**

**Rating:** 5.0/5.0 stars

_— Tim H._

[Read full review](https://www.g2.com/survey_responses/litextension-review-9524419)

#### What Are G2 Users Discussing About LitExtension?

- [What is LitExtension used for?](https://www.g2.com/discussions/what-is-litextension-used-for) - 1 comment, 1 upvote

### [AfterShip](https://www.g2.com/products/aftership/reviews)

AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales. - Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments in one place - Filter shipments by dates, statuses, carriers, and destinations - Trace whether all your shipments are being delivered on time and identify any delays/exceptions. - 7 Standardized tracking statuses - 40 Standardized tracking sub-statuses Keep customers informed and up to date - Embed the AfterShip Track Button for effortless order tracking - Automatically insert AfterShip’s tracking link to your Shopify store’s order confirmation and order history pages - Add your tracking link to either your store’s header or footer - Send delivery notifications to customers and yourself through Email, SMS, WhatsApp, and FB messenger - Configure notifications for Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions - Schedule delivery SMS based on the buyer's timezone - Auto-send email updates based on the order language for different delivery checkpoints for a delightful post-purchase experience. - Set up automated email delivery update workflows to auto-alert customers when the order status changes. - Send shipping notifications from your email address - Customize messages to include your logo, URL, and product recommendations Provide a branded experience - Automatically generate a tracking page for each shipment and customize the look & feel - Customize your tracking page by adding your logo, store URL, and AI-driven product recommendations - Set up a custom domain to display the tracking information - SSL certificate for users with a verified custom domain Secure your packages with AfterShip(R) Protection - Protect your packages from loss, damage, and porch piracy with AfterShip(R) Protection, powered by InsureShield(R) shipping insurance. - Quick claims approval - High % of claims paid quickly - Coverage for loss, damage, and porch piracy - Protection up to the total value of goods - Estimate loss recovery with an ROI calculator - Allow customers to opt in or out of shipment coverage at checkout - 24/7 resolution status visibility Multiple shipping solutions - AfterShip connects you with 1000+ carriers worldwide - Including UPS, DHL, USPS, China Post (ePacket), and China EMS - Standardized layout of tracking results received from different carriers Delivery date prediction - Set clear delivery expectations for your customers by displaying accurate order delivery dates. Analyze & take action - Get powerful insight on shipments, carriers' transit time, notifications, tracking pages, and customer feedback - Filter data by date, shipment type, devices, location, visits, and more

**Average Rating:** 4.7/5.0

**Total Reviews:** 309

#### How Do G2 Users Rate AfterShip?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10)
- **Ease of Admin:** 8.8/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.8/10)
- **Ease of Setup:** 8.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind AfterShip?

- **Seller:** [AfterShip](https://www.g2.com/sellers/aftership)
- **Year Founded:** 2012
- **HQ Location:** Singapore
- **Twitter:** @aftership  
4,018 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f81bb9b7397a9c969272f27577593c034d35f466c7637c0a74e527b195ece260&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2498164%2F&secure%5Burl_type%5D=linkedin_company_website)  
418 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 86% Small, 12% Medium

#### What Do G2 Reviewers Say About AfterShip?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend AfterShip for its **exceptional customer support** , highlighting timely help and effective communication during challenges.
- Users find AfterShip to be **very helpful** for organizing logistical needs and automating client updates effectively.
- Users value the **intuitive integrations** of AfterShip, enhancing organizational efficiency and client communication seamlessly.
- Users value the **easy integrations** of AfterShip, enhancing order tracking efficiency and streamlining workflows.
- Users find AfterShip to be **easy to use** , streamlining order tracking and enhancing the overall experience.

##### Cons

- Users find AfterShip's pricing **too high** , especially for small businesses with lower shipping volumes.
- Users report **tracking issues** with AfterShip that hinder business operations and lead to frustrating experiences with support.
- Users note a **lack of smaller carriers** and some syncing issues with their Shopify accounts as downsides.
- Users report **poor customer support** , highlighting ineffective assistance, unresolved technical issues, and unsatisfactory billing resolutions.
- Users report **poor support** from AfterShip, facing unresolved technical issues and inadequate help through the ticketing system.

#### What Are Recent G2 Reviews of AfterShip?

**["1,100 Carriers and Branded Tracking Pages That Deliver"](https://www.g2.com/survey_responses/aftership-review-12703213)**

**Rating:** 5.0/5.0 stars

_— SANDILE N._

[Read full review](https://www.g2.com/survey_responses/aftership-review-12703213)

**["Clean, Intuitive Shipment Tracking with Strong Branded Notifications"](https://www.g2.com/survey_responses/aftership-review-12725506)**

**Rating:** 5.0/5.0 stars

_— Lee P._

[Read full review](https://www.g2.com/survey_responses/aftership-review-12725506)

#### What Are G2 Users Discussing About AfterShip?

- [How do you use AfterShip?](https://www.g2.com/discussions/how-do-you-use-aftership) - 1 comment
- [What courier does AfterShip use?](https://www.g2.com/discussions/what-courier-does-aftership-use) - 1 comment, 1 upvote
- [What is AfterShip app?](https://www.g2.com/discussions/what-is-aftership-app) - 1 comment
- [How does AfterShip tracking work?](https://www.g2.com/discussions/how-does-aftership-tracking-work) - 1 comment

### [Redo Returns & Exchanges](https://www.g2.com/products/redo-returns-exchanges/reviews)

Redo was created to enhance the post-purchase operations of ecommerce businesses. We provide everything you should be doing (returns, exchanges, order protection, order tracking, customer support), and connect all of them into a single platform. Our returns solution is free for merchants while still allowing merchants to provide a premiere post-purchase experience for their customers. We build out product hand-in-hand with our merchants to make sure our product remains built for merchants, by merchants, and addresses the main pain points they're working hard to resolve every day.

**Average Rating:** 4.8/5.0

**Total Reviews:** 19

#### How Do G2 Users Rate Redo Returns & Exchanges?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.8/10)
- **Ease of Admin:** 9.1/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.5/10 (Category avg: 8.8/10)
- **Ease of Setup:** 9.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Redo Returns & Exchanges?

- **Seller:** [Redo](https://www.g2.com/sellers/redo)
- **HQ Location:** Draper, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b51d6ff09f87923c97f57cf73872a567f19fdcb403ef8769060e1cd7554f65f2&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fre-do-co&secure%5Burl_type%5D=linkedin_company_website)  
355 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Apparel & Fashion
- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Redo Returns & Exchanges?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Redo Returns & Exchanges, making the return process quick and stress-free.
- Users appreciate the **top-notch customer support** of Redo Returns & Exchanges, making the return process easy and stress-free.
- Users appreciate the **efficient returns and exchanges management** , enjoying a seamless and user-friendly experience with excellent support.
- Users love the **customer experience** Redo Returns & Exchanges offers, making returns fast, easy, and stress-free.
- Users appreciate the **user-friendly interface** of Redo Returns & Exchanges, making customer support fast and stress-free.

##### Cons

- Users find the **expensive costs** associated with Redo Returns & Exchanges can hinder conversion rates significantly.
- Users express frustration over **return issues** , citing manual handling and additional costs affecting overall customer experience.
- Users find the **Redo Portal's confusing interface** overwhelming, making it difficult to navigate the returns process.
- Users face **difficult learning processes** due to frequent platform updates, but find them manageable overall.
- Users find the **difficult setup** of Redo Returns & Exchanges confusing, requiring frequent support for updates and assistance.

#### What Are Recent G2 Reviews of Redo Returns & Exchanges?

**["Transformed Returns, Improved Margins, Outstanding Support"](https://www.g2.com/survey_responses/redo-returns-exchanges-review-13048464)**

**Rating:** 5.0/5.0 stars

_— Isaac T._

[Read full review](https://www.g2.com/survey_responses/redo-returns-exchanges-review-13048464)

**["Effortless Returns, Seamless Integration"](https://www.g2.com/survey_responses/redo-returns-exchanges-review-13034435)**

**Rating:** 5.0/5.0 stars

_— Katherine L._

[Read full review](https://www.g2.com/survey_responses/redo-returns-exchanges-review-13034435)

### [SureCart](https://www.g2.com/products/surecart/reviews)

SureCart is a powerful eCommerce and checkout plugin for WordPress. It enables creators, entrepreneurs and businesses to sell not only physical goods but also digital products and subscriptions with ease. Unlike traditional WordPress eCommerce plugins, SureCart leverages a headless architecture - combining the flexibility of WordPress with the performance and security of a cloud-based checkout engine. With an intuitive no-code interface, SureCart empowers users to launch their eCommerce store, create custom checkout forms, manage recurring subscriptions, automate workflows, and optimize conversions - all from within the WordPress dashboard. Whether you're setting an online shop, selling a single eBook, launching an online course, or scaling a subscription service, SureCart provides everything you need to succeed.

**Average Rating:** 4.7/5.0

**Total Reviews:** 38

#### How Do G2 Users Rate SureCart?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.8/10)
- **Ease of Admin:** 9.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.4/10 (Category avg: 8.8/10)
- **Ease of Setup:** 9.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind SureCart?

- **Seller:** [SureCart](https://www.g2.com/sellers/surecart)
- **Year Founded:** 2022
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2211c7e1dc5fe4c541e9abaaebf54cd115e31415b7b3479f58b89014dceef142&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsurecart%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Design, Marketing and Advertising
- **Company Size:** 97% Small, 3% Medium

#### What Do G2 Reviewers Say About SureCart?

_AI-generated summary from verified user reviews_

##### Pros

- Users find SureCart's **ease of use** remarkable, allowing quick setup and seamless integration without unnecessary complexities.
- Users rave about the **excellent customer support** offered by SureCart, ensuring prompt and knowledgeable assistance.
- Users love the **easy setup** of SureCart, allowing quick store launches without complex configurations or additional costs.
- Users appreciate the **speed, efficiency, and rich features** of SureCart, enhancing their e-commerce experience in WordPress.
- Users appreciate the **easy integrations** of SureCart, allowing seamless connections with various apps and tools.

##### Cons

- Users note **missing features** in SureCart, particularly with product variations and the basic affiliate module limiting advanced use.
- Users note **limitations in product management and basic affiliate features** , which hinder their overall experience with SureCart.
- Users experience **integration issues** , with a need for better third-party support and payment gateway options for smoother operations.
- Users face **payment issues** due to limited gateway options and lack of support for local payment methods.
- Users face **access limitations** with unsupported payment gateways and variant restrictions that hinder product diversity.

#### What Are Recent G2 Reviews of SureCart?

**["Game-changing way to sell subscriptions and licenses"](https://www.g2.com/survey_responses/surecart-review-11674296)**

**Rating:** 5.0/5.0 stars

_— Taimur A._

[Read full review](https://www.g2.com/survey_responses/surecart-review-11674296)

**["SureCart is Awesome For My Sites and My Clients!"](https://www.g2.com/survey_responses/surecart-review-11556770)**

**Rating:** 5.0/5.0 stars

_— Natasha N._

[Read full review](https://www.g2.com/survey_responses/surecart-review-11556770)

### [Handshake](https://www.g2.com/products/handshake/reviews)

Handshake: B2B customer ordering and sales rep order entry solutions. Handshake is for companies like brands, manufacturers and distributors who are selling to retail stores or other business customers. For customer ordering - Handshake helps you provide a modern B2B eCommerce experience for easy online ordering and a mobile app for shelf-side orders when your customers are out on the floor. For sales rep ordering - Handshake provides a dedicated sales rep app that gives them the customer, product, pricing and inventory information they need to have better customer conversations. Orders can be entered fast and submitted instantly.

**Average Rating:** 4.2/5.0

**Total Reviews:** 60

#### How Do G2 Users Rate Handshake?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10)
- **Ease of Admin:** 8.6/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.8/10)
- **Ease of Setup:** 7.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Handshake?

- **Seller:** [Shopify](https://www.g2.com/sellers/shopify)
- **Year Founded:** 2006
- **HQ Location:** Ottawa, ON
- **Twitter:** @Shopify  
450,909 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3a47e88783b7429c2984c8a3e2defbd798a6e43fb11bd4596b012234db02fbbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F784652%2F&secure%5Burl_type%5D=linkedin_company_website)  
28,516 employees on LinkedIn®
- **Ownership:** NYSE:SHOP

#### Who Uses This Product?

- **Top Industries:** Wholesale, Consumer Goods
- **Company Size:** 60% Small, 26% Medium

#### What Do G2 Reviewers Say About Handshake?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Handshake to be **super easy to use** , with a straightforward layout and quick job search capabilities.
- Users love the **intuitive navigation** of Handshake, making job searches simple and relevant for college students.
- Users appreciate the **user-friendly interface** of Handshake, which simplifies finding relevant jobs and internships.

##### Cons

- Users find **communication issues** with Handshake, citing random job recommendations and limited tool integration visibility.
- Users experience **poor support** with Handshake, feeling that job recommendations often miss the mark and integrations are minimal.

#### What Are Recent G2 Reviews of Handshake?

**["handshake whole"](https://www.g2.com/survey_responses/handshake-review-6605141)**

**Rating:** 5.0/5.0 stars

_— k e._

[Read full review](https://www.g2.com/survey_responses/handshake-review-6605141)

**["Useful and Efficient"](https://www.g2.com/survey_responses/handshake-review-7558224)**

**Rating:** 4.0/5.0 stars

_— Amanda F._

[Read full review](https://www.g2.com/survey_responses/handshake-review-7558224)

#### What Are G2 Users Discussing About Handshake?

- [How does handshake make money?](https://www.g2.com/discussions/how-does-handshake-make-money)
- [What is handshake premium?](https://www.g2.com/discussions/what-is-handshake-premium)
- [What is a handshake profile?](https://www.g2.com/discussions/handshake-what-is-a-handshake-profile)
- [What is a handshake profile?](https://www.g2.com/discussions/what-is-a-handshake-profile)
- [What is Handshake Software?](https://www.g2.com/discussions/what-is-handshake-software)

### [Consio](https://www.g2.com/products/consio/reviews)

Consio is a Shopify-native AI phone platform for ecommerce teams. For support teams, Consio’s AI Voice Agent answers inbound calls 24/7 with full Shopify context, resolves order status questions, returns, FAQs, product inquiries, and after-hours requests, sends SMS updates with tracking or product links, and uses AI IVR to qualify and route high-value calls to the right human agent. For sales teams, Consio’s Ecom Power Dialer helps brands run outbound phone campaigns for abandoned cart recovery, checkout follow-up, VIP customers, repeat buyers, churn-risk customers, and high-intent Shopify or Klaviyo segments. Teams can automate voicemail drops, follow up by SMS, and measure exactly which calls, voicemails, SMS messages, agents, and campaigns drive Shopify revenue. Consio centralizes AI and human calls, SMS, live monitoring, call recordings, transcripts, AI summaries, Shopify customer context, and ROI attribution in one ecommerce phone platform. Consio works with Shopify, Klaviyo, Gorgias, Zendesk, Kustomer, Richpanel, Edesk and other ecommerce support tools.

**Average Rating:** 5.0/5.0

**Total Reviews:** 21

#### How Do G2 Users Rate Consio?

- **Ease of Admin:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Setup:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Consio?

- **Seller:** [Consio](https://www.g2.com/sellers/consio)
- **Year Founded:** 2024
- **HQ Location:** Toronto, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3e7ab08fd66ed018f40abf66d869f31a8a6c484c9a2571b3508b4887d822492e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fconsioai%2F&secure%5Burl_type%5D=linkedin_company_website)  
29 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 68% Small, 23% Medium

#### What Are Recent G2 Reviews of Consio?

**["Consio Makes Customer Follow-Ups Simple, Fast, and Natural"](https://www.g2.com/survey_responses/consio-review-13163354)**

**Rating:** 5.0/5.0 stars

_— Steph D._

[Read full review](https://www.g2.com/survey_responses/consio-review-13163354)

**["Phone calls are now a revenue channel, not just a support cost"](https://www.g2.com/survey_responses/consio-review-13104764)**

**Rating:** 5.0/5.0 stars

_— Carlos M._

[Read full review](https://www.g2.com/survey_responses/consio-review-13104764)

### [Noibu](https://www.g2.com/products/noibu-noibu/reviews)

Noibu is the leading ecommerce analytics & monitoring platform, built to surface what matters most across the customer journey, from errors and performance gaps to experience insights that influence conversion. By surfacing end-to-end shopping data, session replays, and full technical context, Noibu makes it easy to understand what’s happening on your site, why it’s happening, and what to do next. ➡️ Issue detection & alerts. Automatically detect every conversion-blocking issue, and prioritize what to fix with AI and expert verification. ➡️ Session replay. See friction through the eyes of your customer, pinpoint frustration signals, and trace blockers to their root cause. ➡️ Performance monitoring. Track trends in site speed, interactivity, and visual stability with real user data, and quantify the cost of slowdowns. ➡️ Complete technical details. Pinpoint the root cause of issues and friction with detailed stack traces, HTTP request & response data, browser and OS breakdowns, page lifecycle events, and more. ➡️ Release monitoring. Automatically track how every deployment affects errors, performance, and site health to validate impact quickly and ship with confidence. ➡️ Page analysis. See where customers click, how they engage, and what converts them with heat maps, scroll maps, and page-level diagnostics. ➡️ Seamless ecommerce workflow integrations. Connect Noibu to Jira, GitHub, GitLab, Jenkins, Slack, and more to accelerate team workflows and resolution. Noibu is trusted by some of the world’s biggest ecommerce brands across the globe.

**Average Rating:** 4.6/5.0

**Total Reviews:** 53

#### How Do G2 Users Rate Noibu?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.8/10)
- **Ease of Admin:** 8.5/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.2/10 (Category avg: 8.8/10)
- **Ease of Setup:** 9.4/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Noibu?

- **Seller:** [Noibu](https://www.g2.com/sellers/noibu)
- **Year Founded:** 2017
- **HQ Location:** Ottawa, Ontario
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d45c7047a5dca8a1942b2a647cb7fdff143a8f1b7ded25b44e41d968f11b7feb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnoibu%2F&secure%5Burl_type%5D=linkedin_company_website)  
107 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail
- **Company Size:** 57% Medium, 32% Small

#### What Do G2 Reviewers Say About Noibu?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **exceptional support team** at Noibu, highlighting their promptness and dedication to client success.
- Users value the **responsive customer support** from Noibu, enhancing their experience and effective tool utilization.
- Users find the **Dashboard Usability** of Noibu easy to navigate, effectively prioritizing customer-facing issues for better decision-making.
- Users appreciate the **ease of learning** with Noibu, thanks to the dedicated support team that enhances their experience.
- Users find Noibu's **ease of use** invaluable for gaining insights and addressing customer-facing issues effectively.

##### Cons

- Users feel a strong desire for **expanded capabilities** in Noibu, indicating its limitations in meeting their needs.
- Users feel the **limited analytics** of Noibu hinder their ability to fully leverage the tool's potential.
- Users feel frustrated by Noibu's **limited functionality** , expressing a desire for more capabilities to enhance their experience.

#### What Are Recent G2 Reviews of Noibu?

**["Efficient Issue Tracking with Easy UI"](https://www.g2.com/survey_responses/noibu-review-12996183)**

**Rating:** 4.0/5.0 stars

_— Nicholas S._

[Read full review](https://www.g2.com/survey_responses/noibu-review-12996183)

**["Powerful RUM and Session Replay That Turns Errors Into Actionable Issues"](https://www.g2.com/survey_responses/noibu-review-13105116)**

**Rating:** 5.0/5.0 stars

_— Eleni G._

[Read full review](https://www.g2.com/survey_responses/noibu-review-13105116)

### [Memberful](https://www.g2.com/products/memberful/reviews)

Monetize your passion with membership. Best-in-class membership software for independent publishers, educators, podcasters, creators, and more.

**Average Rating:** 4.5/5.0

**Total Reviews:** 40

#### How Do G2 Users Rate Memberful?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10)
- **Ease of Admin:** 9.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.8/10)
- **Ease of Setup:** 9.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Memberful?

- **Seller:** [Memberful](https://www.g2.com/sellers/memberful)
- **HQ Location:** San Francisco, CA
- **Twitter:** @memberful  
1,844 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2a039724d9d35a40496613ff4159a1bd2072c4bfce524b7354add2343c3cef96&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F69917444&secure%5Burl_type%5D=linkedin_company_website)  
9 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Online Media
- **Company Size:** 88% Small

#### What Do G2 Reviewers Say About Memberful?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **excellent customer support** of Memberful, highlighting responsiveness and personalized service from the support team.
- Users appreciate the **ease of use** of Memberful, citing its seamless integration and intuitive setup process.
- Users appreciate the **easy integrations** that seamlessly connect Memberful with their websites and services.
- Users find the **easy setup** of Memberful to be straightforward, enabling quick subscription collection and management.
- Users value the **exceptional customer support** from Memberful, appreciating responsive and knowledgeable assistance throughout their experience.

##### Cons

- Users note that Memberful's pricing is **quite high** , which may impact the decision to start a subscription-based business.
- Users desire additional **integration options** for Memberful to enhance their overall usability and experience.
- Users express concern over **limited functionality** , feeling Memberful is trailing behind competitors in essential features.
- Users find Memberful lacking in **essential features** , expressing concern over its shift towards hosting content instead of core membership tools.
- Users find **navigation issues** with notifications problematic, making it difficult to manage their alerts effectively.

#### What Are Recent G2 Reviews of Memberful?

**["Great all-in-one platform to kickstart your subscription-based business"](https://www.g2.com/survey_responses/memberful-review-10270666)**

**Rating:** 4.5/5.0 stars

_— Jean-Maxime C._

[Read full review](https://www.g2.com/survey_responses/memberful-review-10270666)

**["Top Tier Customer Service Geared Towards Business Owners!"](https://www.g2.com/survey_responses/memberful-review-10321545)**

**Rating:** 5.0/5.0 stars

_— Jessica Z._

[Read full review](https://www.g2.com/survey_responses/memberful-review-10321545)

### [Selldone](https://www.g2.com/products/selldone/reviews)

Selldone, a pioneering force in the e-commerce platform landscape, is headquartered in a vibrant tech hub, reflecting its innovative ethos. Established with a mission to streamline online business operations, Selldone has rapidly expanded its reach and impact. The company, characterized by a dedicated team of experts and a rich history in e-commerce innovation, has positioned itself as a key player for businesses looking to thrive in the digital marketplace. Selldone stands out with its revolutionary "no-plugin" approach, designed to simplify and enhance the e-commerce experience. This platform offers an all-encompassing solution that eliminates the need for multiple plugins and apps, allowing users to build and manage their online stores effortlessly. Key features include advanced inventory management, seamless integration with various payment gateways, and robust analytics tools. The platform's user-friendly, no-code interface enables businesses of all sizes to create professional, high-functioning e-commerce sites without technical expertise. The primary value of Selldone lies in its support for fast-growing companies and its scalability to handle large volumes of transactions. It's an ideal solution for businesses seeking to expand rapidly without compromising on efficiency or customer experience. Selldone's enterprise-grade system is engineered to handle millions of orders, providing a reliable foundation for businesses at scale. By automating workflows and integrating essential e-commerce functionalities into a single platform, Selldone empowers businesses to focus on growth and customer engagement, ensuring a smooth, scalable path to e-commerce success.

**Average Rating:** 4.8/5.0

**Total Reviews:** 77

#### How Do G2 Users Rate Selldone?

- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 8.8/10)
- **Ease of Admin:** 9.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.8/10)
- **Ease of Setup:** 9.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Selldone?

- **Seller:** [Selldone](https://www.g2.com/sellers/selldone)
- **Year Founded:** 2018
- **HQ Location:** Copenhagen, DK
- **Twitter:** @SelldoneInc  
356 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b4c2b6327f571bdb57ef6c833c7d41040b90d54f74a300e497b7e3af4ea9f7d8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fselldone%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder
- **Top Industries:** Marketing and Advertising, Apparel & Fashion
- **Company Size:** 89% Small, 4% Medium

#### What Do G2 Reviewers Say About Selldone?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **user-friendly features** of Selldone, which streamline e-commerce processes and enhance efficiency.
- Users appreciate the **ease of use** of Selldone, streamlining store management without needing technical skills.
- Users praise the **excellent customer support** from Selldone, noting their commitment to resolving issues effectively.
- Users appreciate Selldone's **seamless integrations** , enhancing e-commerce tasks while ensuring a streamlined and efficient experience.
- Users appreciate Selldone for its **all-in-one solutions** , combining essential e-commerce features in a user-friendly platform.

##### Cons

- Users feel frustrated with the **limited customization** options in Selldone, particularly regarding templates and user interface flexibility.
- Users note a **difficult learning curve** with Selldone, especially for those new to e-commerce and advanced customizations.
- Users find the **lack of customization** in Selldone limits advanced design control and requires learning complex systems.
- Users find Selldone's **limited features** inadequate, citing issues with templates, customization, and functionality like media management.
- Users find the **limited templates** inadequate for their marketing needs, highlighting a need for more options.

#### What Are Recent G2 Reviews of Selldone?

**["From shelf-ware to the core of my business — thanks to the AI integration"](https://www.g2.com/survey_responses/selldone-review-12947945)**

**Rating:** 5.0/5.0 stars

_— Tim E._

[Read full review](https://www.g2.com/survey_responses/selldone-review-12947945)

**["All-in-One E-Commerce OS: Lower TCO and Faster Advanced Deployments"](https://www.g2.com/survey_responses/selldone-review-13077070)**

**Rating:** 4.0/5.0 stars

_— Karol M._

[Read full review](https://www.g2.com/survey_responses/selldone-review-13077070)

#### What Are G2 Users Discussing About Selldone?

- [What is Selldone used for?](https://www.g2.com/discussions/what-is-selldone-used-for) - 1 comment

### [Zaapi](https://www.g2.com/products/zaapi/reviews)

The Future of Conversational CX Zaapi is a comprehensive AI-driven Customer Experience (CX) platform designed for the modern era of commerce. By centralizing interactions from WhatsApp, Email, Website, Facebook, Instagram, LINE, TikTok, Shopee, and Lazada, Zaapi eliminates fragmented communication and provides a single, intelligent "source of truth" for every customer relationship. As the intelligent engine behind modern engagement, Zaapi provides the infrastructure to deliver a seamless, unified experience in a world where customers expect instant responses across a dozen platforms. By combining deep e-commerce integrations with cutting-edge AI, Zaapi transforms your communication channels from simple inboxes into high-performance revenue drivers. The AI Agent: 80%+ Automation & Serious ROI The Zaapi AI Agent isn't just a chatbot—it’s a digital extension of your team that understands context and brand voice. - Full Automation: Many users achieve 80% or higher full automation of all incoming inquiries, allowing human agents to focus on high-value tasks. - Instant Accuracy: Drastically improve response rates and agent efficiency by deploying an AI trained on your specific business data and knowledge base. - Measurable Growth: By resolving queries 24/7 without delays, the AI Agent drives significant ROI through increased customer satisfaction and higher conversion rates. Versatile Flow Builder: Automate Anything Zaapi’s powerful, no-code Flow Builder allows you to design and deploy sophisticated customer journeys in minutes. With a deep Shopify integration, you can create seamless automations including: - Welcome Flows: Engage new prospects the moment they connect on any channel. Cart Recovery: Automatically trigger personalized recovery messages via WhatsApp or Email to reclaim lost sales. - Order Updates: Proactively send automated notifications for order status and shipping directly to the customer’s preferred app. - Custom Logic: A truly versatile canvas that enables you to automate almost any workflow, from lead qualification to complex multi-step support paths. Deep Analytics & Performance Tracking Zaapi provides the data-driven insights necessary to master your CX strategy. Our detailed analytics suite allows you to: - Analyze Conversations: Gain visibility into every interaction to identify trends, pain points, and customer sentiment. - Monitor Agent Performance: Track individual and team efficiency, response times, and resolution success. - Optimize AI Efficiency: Constantly refine your AI Agent’s performance by reviewing its interactions and success rates across all channels. Why Zaapi? Zaapi empowers businesses to move beyond "replying to messages" and toward "mastering the customer experience." By combining native e-commerce data with a powerful AI engine, Zaapi ensures that every conversation—no matter the channel—contributes to a seamless customer experience.

**Average Rating:** 4.7/5.0

**Total Reviews:** 37

#### How Do G2 Users Rate Zaapi?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.8/10)
- **Ease of Admin:** 9.6/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.7/10 (Category avg: 8.8/10)
- **Ease of Setup:** 9.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Zaapi?

- **Seller:** [Zaapi](https://www.g2.com/sellers/zaapi)
- **HQ Location:** Singapore, SG
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail, Consumer Services
- **Company Size:** 64% Small, 23% Medium

#### What Do G2 Reviewers Say About Zaapi?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Zaapi to have a **user-friendly design** , making daily customer support effortless and efficient.
- Users appreciate the **easy setup and intuitive interface** of Zaapi, enhancing daily customer support efficiency across multiple channels.
- Users praise Zaapi for its **efficiency** , making chat management and response automation seamless and time-saving.
- Users appreciate the **seamless integrations** of Zaapi, enhancing efficiency by unifying various communication channels in one platform.
- Users praise Zaapi for its **easy setup** , enabling efficient management of multiple chat channels with minimal effort.

##### Cons

- Users note that **required improvements** include better reporting options, faster performance, and enhanced customer data management.
- Users experience **usage limitations** with Zaapi, particularly concerning file size restrictions for images and videos.
- Users feel the pricing is **a bit high** and could be clearer, with unexpected additional charges for credits.
- Users note the **limited features** of Zaapi, missing important tools for conversion and advanced workflows.
- Users note several **missing features** , particularly in conversion and advanced workflows, affecting the overall functionality.

#### What Are Recent G2 Reviews of Zaapi?

**["Reliable Omnichannel Platform with Excellent Support"](https://www.g2.com/survey_responses/zaapi-review-13058934)**

**Rating:** 5.0/5.0 stars

_— derrick t._

[Read full review](https://www.g2.com/survey_responses/zaapi-review-13058934)

**["All-in-One Chat Solution That Empowers Teamwork"](https://www.g2.com/survey_responses/zaapi-review-12918159)**

**Rating:** 5.0/5.0 stars

_— Natavadee S._

[Read full review](https://www.g2.com/survey_responses/zaapi-review-12918159)

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