Best Digital Adoption Platforms - Page 3
Digital adoption platform (DAP) software is an overlay that sits on top of other applications or websites to guide users through tasks and workflows with in-app prompts and tutorials. Digital adoption platform (DAP) software helps organizations onboard employees and customers more efficiently by delivering real-time guidance, reducing training time, and highlighting new or complex features within software tools.
Core Capabilities of Digital Adoption Platform SoftwareTo qualify for inclusion in the Digital Adoption Platform category, a product must:
DAPs differ from tools like product analytics software or customer self-service tools by delivering actionable, in-app guidance rather than primarily analyzing behavior or housing content libraries. They function as a live instructional layer that proactively supports users during real-time interactions with software, and often integrate with product analytics software, survey software, and knowledge base solutions.
Insights from G2 Reviews on Digital Adoption Platform SoftwareAccording to G2 review data, users highlight DAPs’ ability to streamline onboarding, surface bottlenecks in user journeys, and improve overall adoption of both internal and customer-facing tools, often noting time savings, reduced reliance on manual training, and improved clarity when navigating complex workflows.
Featured Digital Adoption Platforms At A Glance
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
- Overview
- User Satisfaction
- Seller Details
HelpHero enables businesses to build interactive, easy to follow product tours that help engage users from day one, and speed up feature adoption quicker than ever. Creating tours is fast, easy and af
- Computer Software
- 67% Small-Business
- 33% Mid-Market
34 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Candu enables product & growth teams to design & embed content into existing products. Product-led companies like Gorgias, Vidyard & Make use Candu’s no-code editor to launch content like
- Computer Software
- Information Technology and Services
- 49% Mid-Market
- 47% Small-Business
291 Twitter followers
- Overview
- User Satisfaction
- Seller Details
OnScreen is a Digital Adoption Platform for enterprise applications with deep integration with SAP ECC and S4HANA.
- 47% Small-Business
- 41% Mid-Market
1 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
ClickLearn is the market leading solution for creating easy user instructions, e-learning and process videos for business software. ClickLearn will automate writing your business-critical walk-thr
- 45% Enterprise
- 40% Mid-Market
481 Twitter followers
- Overview
- User Satisfaction
- Seller Details
User Experience Made Easy, for Everyone. Toonimo is a leading Digital Adoption Platform for enterprises who streamline the efforts for internal employee training and customer onboarding initiatives.
- 42% Mid-Market
- 42% Small-Business
408 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Custify is the customer success platform designed to help SaaS businesses reduce churn, boost customer lifetime value, and deliver world-class customer experiences. With an intuitive interface and pow
- Customer Success Manager
- Senior Customer Success Manager
- Computer Software
- Information Technology and Services
- 62% Small-Business
- 33% Mid-Market
635 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Totango is a Customer Growth platform for driving customer value and revenue at scale, combining scalable customer management, predictive revenue intelligence, and a strategic, value-based post-sales
- Customer Success Manager
- CSM
- Computer Software
- Information Technology and Services
- 57% Mid-Market
- 22% Small-Business
- Overview
- User Satisfaction
- Seller Details
Bento is the only Everboarding platform! With Bento, create workflows for all parts of your customer lifecycle from onboarding to upsells. Guidance can look like tooltips or tours or even full produ
- Computer Software
- 56% Mid-Market
- 40% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
InAppStory offers an all-in-one customer engagement platform for mobile apps. With tools like stories, mini-games, in-app messaging, and personalized content, we help businesses connect with their use
- Marketing and Advertising
- Computer Software
- 37% Enterprise
- 37% Small-Business
81 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Apxor is a pioneering no-code digital nudging platform, designed for product and growth teams of consumer apps and websites to help increase retention and revenue. Apxor helps in enhancing user experi
- 57% Small-Business
- 21% Mid-Market
147 Twitter followers
- Overview
- User Satisfaction
- Seller Details
We shall not forget that digital is, first and foremost, for people. Newired digital accelerator speeds user adoption of web applications and provide code-free tools delivering quick usability fixes.
- 45% Small-Business
- 36% Mid-Market
58 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Ziplyne, a Digital Adoption Platform that enables you, your customers and employees to navigate the hills and valleys of The SaaS Terrain. Use Ziplyne Guide to facilitate the User Experience for
- 70% Small-Business
- 20% Mid-Market
81 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
OnRamp is the intelligent customer onboarding and engagement that turns customer success into a sustainable growth engine. By automating onboarding project kick-off from the CRM, guiding customers wit
- Customer Success Manager
- Computer Software
- Information Technology and Services
- 53% Small-Business
- 43% Mid-Market
50 Twitter followers
- Overview
- User Satisfaction
- Seller Details
FROGED transforms the way companies connect with their customers by combining Human Touch + AI in one secure omnichannel platform. We help businesses deliver smarter, faster, and more personalized
- 71% Small-Business
- 29% Mid-Market
281 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate wit
- Information Technology and Services
- Computer Software
- 45% Mid-Market
- 33% Small-Business
9,817 Twitter followers
