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HelpHero

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18 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.9
Serving customers since
2019
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HelpHero Reviews

Review Filters
Profile Name
Star Rating
16
2
0
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Daniel R.
DR
Daniel R.
COO at Tilo Motion
02/03/2023
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Easy and fast way to implement onboarding for your apps

Very easy to implement onboarding tutorials, almost no technical skills needed. Windows can target CSS elements. Powerful funnel system. Cheapest solution of this kind I have found.
Verified User in Computer Software
UC
Verified User in Computer Software
11/08/2022
Validated Reviewer
Review source: Organic

Awesome in app guides for the value

The tour designer is easy to use. I like that they continually add new features and quickly answer my questions. Theyve added awesome new features since we had signed up that made it even better than before
Dave S.
DS
Dave S.
Director of Customer Success at Seeking Alpha
11/15/2021
Validated Reviewer
Verified Current User
Review source: Organic

Really great service!

Just how malleable the platform is. We have 3 unique service types, each with entirely different offerings. I can dial in and showcase service-specific features, both for onboarding and increasing engagement purposes. It is also supremely helpful in surfacing new features for our customers. The editor offers many options in terms of how you want to showcase or surface features (highlights, modals, toasters, hot spots etc). Setting up CSS classes to conform with unique service branding is really intuitive and straightforward. With the few funnel/logic issues we ran into, Jonas and the team were there to help guide us. Their customer service is truly second to none!

About

Contact

HQ Location:
San Francisco, CA

Social

@GetHelpHero

What is HelpHero?

HelpHero is a software solution designed to enhance the user onboarding experience across various web-based applications. Offered at https://helphero.co, HelpHero provides tools for creating interactive and engaging user tutorials without the need for coding. The platform aims to streamline the user onboarding process, helping businesses reduce churn and improve user engagement by guiding new users through the features and functionalities of their software products.HelpHero's features include customizable onboarding tours, user-specific targeting, analytics to track engagement and effectiveness, and integration options with existing services. It is designed to be easy to implement and manage, providing a user-friendly interface for creating step-by-step guides that can boost proficiency and satisfaction among new users.Ideal for SaaS companies and web app developers looking to improve product adoption, HelpHero offers a seamless way to help users understand and navigate software, increasing the likelihood of their success and long-term use.

Details

Year Founded
2019