Candu Reviews & Product Details

Candu has made it effortless to build experiences within our product that feel native, save development resources, and help guide users to new offerings & outcomes that otherwise wouldn't be possible. Once installed, the drag & drop builder is extremely easy to use and customize. Great for any team looking to drive experiences that they don't want to spend time and energy building natively. The team was also super accommodating in making sure we were set up for success. Review collected by and hosted on G2.com.

Nothing that I have run into yet, they've thought of almost everything and it shows in the product they've built. Review collected by and hosted on G2.com.

The Candu team has created the best onboarding experience -- shoutout to Flora Sanders, our Onboarder!

When our previous vendor informed us they were going out of business, Candu was on a shortlist of viable alternatives. They quickly impressed us with examples of what their platform is capable of and outlined a detailed migration/onboarding plan to ensure we would wouldn't experience any downtime.

The quality of their in-app experiences has been off the charts, and their willingness to help us perfect our guides has been much appreciated. Review collected by and hosted on G2.com.

There is a bit of a learning curve to understand how to build, but it's nothing that time and practice won't solve. Review collected by and hosted on G2.com.

What I like best about Candu is its ability to create personalized in-app experiences without needing to code. It allows product teams to easily customize onboarding flows, guide users with step-by-step tutorials, and display targeted content, which can greatly enhance user engagement and improve activation rates. The drag-and-drop editor is intuitive, making it simple to design and implement these personalized experiences directly within the product. This flexibility helps companies tailor their product experience to different user segments in real time, improving retention and overall customer satisfaction. Review collected by and hosted on G2.com.

Nothing, all good except maybe the ability to clone my segment to different environmnent Review collected by and hosted on G2.com.

Candu offers an impressive array of use cases that continues to expand with each new feature release. Integrating Candu into our development environment was seamless, and it works exceptionally well with Segment. The Candu team is highly responsive and provided comprehensive onboarding for our entire team, ensuring we maximize the platform's potential. Overall, Candu is both easy and enjoyable to use. Review collected by and hosted on G2.com.

There is a steep learning curve at the beginning, but their outstanding Customer Success Agents guide you through every challenge. Review collected by and hosted on G2.com.

It is a modern and great tool to use for building in-product user flows, onboarding checklists, Homepages, Banners for alerts or notifications. They've recently launched hotspots that we are going to use too. They listen to our product feedback and move quick to impelement new features.

What I ike the most is the final deployed design feels like it is build in your own product. If the iniatives that we test using Candu are successflu then move to implement them in-product ourselves. But using Candu you can quickly experiment with ideas without spending valuable time of engineers to build things in product. Review collected by and hosted on G2.com.

There is a bit of a learning curve when you first get started. But their team is helpful and if you have a CSM they can help with example implementations. Review collected by and hosted on G2.com.

We use Candu in many instances, whether it's in-app promotion, surveys, or operational flows. There are so many options to customize in Candu that I think it fits every brand! Of course, this can sometimes feel overwhelming, but the support that the Candu Team provides is absolutely amazing and prompt (special shoutout to Flora)! Review collected by and hosted on G2.com.

So many elements and customizing options can be overwhelming at first, but Candu Team really does their best to help you build appropriate modals and take their time to explain how it works and answer any questions. Allow yourselves a few test modals to understand how things work. Review collected by and hosted on G2.com.

The standout feature of Candu that I appreciate the most is its unparalleled flexibility in customizing the app.

Candu allows users to easily create and implement personalized user interfaces without requiring extensive programming knowledge.

Easy-to-use drag-and-drop interface allows for quick and intuitive design changes.

This customization feature greatly streamlines the process of tailoring the app to your specific business needs and provides a powerful and accessible level of customization.

Candu stands out for its excellent customer support, offering prompt and knowledgeable support and highlighting its commitment to user satisfaction.

The frequency of use in my workflow reflects the app's easy-to-use interface and robust functionality, making it an essential productivity tool for us .

with a minimal effort to integrate , candu is unparalleled , whether you're a tech expert or not. Review collected by and hosted on G2.com.

One area that could be improved is the learning curve for beginners.

For users new to the platform, navigating the extensive customization options can be a little confusing at first.

Also A/B testing.

However, it is still in beta Review collected by and hosted on G2.com.

It is very easy to create content, iterate and A/B test different approaches without needing the help of a developer. The flexibility of the tool allowed us to embed interactive content into our product without coding. We optimized our onboarding and engagement experiences by building the onboarding survey, empty states, resource center, various banners and overlays, all implemented using Candu. The Candu team has always been very helpful in this process, making sure we are successfully leveraging the tool. Review collected by and hosted on G2.com.

The analytics interface is not very advanced, yet we are able integrate Candu with our other analytics tools for more detailed analysis, which solves the problem for the most parts. Review collected by and hosted on G2.com.

Candu is extremely easy to adopt and implement. We were able to see value almost immediately by creating a direct line of communication to our users to encourage engagement of features, deliver education, promote upcoming features and more. After years of utilizing Candu, we are still finding new ways to get value from it across different stages of the customer lifecycle from trialing to onboarding and so on. Review collected by and hosted on G2.com.

We haven't run into any issues when utilizing the product and the Candu team has been extremely supportive and beneficial to us as partners. Review collected by and hosted on G2.com.

Candu proved to be a versatile tool, capable of adapting to different objectives and circumstances, while assisting us with implementing in-app surveys.

By utilizing Candu, we were able to successfully incorporate in-app surveys and it has the capability to play a crucial role in multiple ventures. Its adaptability makes it a highly versatile solution that can be customized to fit a range of purposes and scenarios. Our website integration with Candu was seamless and caused no compatibility problems, proving it to be a reliable and flexible tool for implementing in-app surveys. Review collected by and hosted on G2.com.

There may be moments where generating content proves difficult, particularly when you are new to using the product. Nevertheless, the assistance provided is exceptional, and we successfully completed the project within the designated timeframe. Review collected by and hosted on G2.com.