I use OnRamp for managing onboarding tasks for clients to our third-party logistics platform. OnRamp gives me a single dashboard experience for our clients, containing all the information they need for onboarding, including compliance and training documentation. It allows us to set up clients for success from a technical, operational, and supply chain fulfillment perspective. I appreciate how it helps scale our onboarding process, enabling us to handle more concurrent onboardings without needing additional headcount. This has allowed us to grow the number of accounts we handle during the onboarding cycle. Additionally, OnRamp centralizes all information and communication, providing a high-level executive summary of our account status. The initial setup was pretty easy, thanks to the engaged client success team and the dedicated technical person who assisted in setting everything up. Review collected by and hosted on G2.com.

The automation capabilities would be a much easier tool to use if it were a bit more directed. Right now, I know it's in the early phases of development, and they're building a lot of features to support that. Also, having sort of out-of-the-box canned reporting across all of the accounts that are onboarding would be helpful. I think just some UI changes to make it easier to use and share and edit, and replicate modules across different projects would be helpful. Review collected by and hosted on G2.com.