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uPerform Reviews & Product Details

uPerform® is a healthcare-focused digital adoption and learning platform, recognized as 2026 Best in KLAS, that helps health systems manage constant technology change while improving clinician adoption and training efficiency. uPerform delivers AI-powered, role-based learning directly within the EHR and other critical healthcare systems, so clinicians get the right guidance at the moment of need—without leaving their workflow. This reduces frustration, increases confidence, and helps clinicians stay focused on patient care instead of navigating complex systems. For Education, IT, and Clinical Informatics teams, uPerform provides a single, unified platform to create, manage, and deliver training, performance support, and change communications at scale. Teams can support onboarding, go-lives, system upgrades, and continuous optimization without relying on disconnected tools or manual processes. uPerform supports the entire learning lifecycle. Authors and subject matter experts can quickly capture workflows, create step-by-step guidance, and publish updates as systems evolve—ensuring training content stays accurate, current, and aligned with real clinical processes. By embedding learning and support directly into daily workflows and simplifying training operations, uPerform helps health systems accelerate time to proficiency, reduce help desk and at-the-elbow support, improve user experience, and scale training efficiently across the enterprise.

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uPerform

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uPerform Community

Languages Supported

Arabic, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Finnish, French, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Chinese (Simplified), Chinese (Traditional)

Overview by

Scott Palmer

Pricing

Pricing provided by uPerform.

Custom Subscription

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uPerform Media

uPerform Demo - uPerform Copilot for Epic

uPerform introduces Copilot for Epic - your virtual super user for navigating complex, role-based workflows. uPerform Copilot provides users seamless access to change communication notifications, contextual learning materials, AI-supported direct answer search and more.

uPerform Demo - uPerform Just-In-Time Help Integrations in Epic

Explore the future of healthcare efficiency with uPerform's latest Epic integrations. Empower clinicians to work smarter, reducing help desk calls and boosting overall software satisfaction.

uPerform Demo - The Learning Library is role-based and available from any device

Your staff has a single place to go to for all of your training and support content.

uPerform Demo - Help content is available in a variety of formats

Your staff can learn in the way that works best for them, whether that’s reading a document or following and interacting with a simulation.

uPerform Demo - Learners no longer have to search through file shares to find the help they need

Training administrators can easily configure content to automatically filter to only that which is most relevant to a user's role, region, or department.

Reduce time in training. Improve user efficiency. Support your clinicians with education and change communications directly in their Epic workflow.

uPerform introduces Copilot for Epic with Change Communications - your virtual super user for navigating complex, role-based workflows.

Reduce training time with personalized Learning Pathways powered by uPerform.

Official Downloads

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Adrian F.

Epic Principal Trainer

Mid-Market (51-1000 emp.)

12/30/2022

"Partnered to deliver online training material"

5/5

What do you like best about uPerform?

Service! The staff at uPerform is always willing to listen to our challenges and requests for enhancements. Review collected by and hosted on G2.com.

What do you dislike about uPerform?

At this time, there i no means for adding HTML5 content directly into a uPerform course. uPerform is working to help with that. Review collected by and hosted on G2.com.

Rebecca O.

Enterprise Learning Development Consultant

Enterprise (> 1000 emp.)

8/27/2021

"Game Changer!"

4.5/5

What do you like best about uPerform?

The platform is easy to use and easy to set up. I love that it saves all of our source and publish files. the in-application support has been a huge winner with our leaders! Review collected by and hosted on G2.com.

What do you dislike about uPerform?

Customization options are very limited, but the flip benefit is that it is standard and easy for end users. Review collected by and hosted on G2.com.

Adnan H.

Assistant Manager - Education Design

Enterprise (> 1000 emp.)

11/30/2020

"It's good, but not great"

2.5/5

What do you like best about uPerform?

It's an authoring software and has CMS/LMS like capabilities; great for small businesses that want a cost-optimized learning ecosystem. So if you're looking for an all-in-one package, this might be a good product for you. It also comes with a sandbox that you can use to deploy work in progress deliverables and test functionality as required. So yeah, a lot of good features, but do read the CONs specified below as well, these might be relevant to you. However, another thing that I really liked was the ease of getting support on this software. With a click of a button, my support request was ready to be sent. Review collected by and hosted on G2.com.

What do you dislike about uPerform?

Overall, the product is not as intuitive as other software that help solve similar problems. The UI is bulky and prone to frequent crashes even with 16GB RAM. I found the 'look and feel' to be a little non-contemporary as well, although that's just a superficial observation. For me, I prefer the good 'ol storyline for similar learning problems. It allows me to create similar learning products but provides me with the means to give the learning product a more contemporary look and feel. Storyline review also helps review functionality before deployment, so that's a plus, too Review collected by and hosted on G2.com.

Shelby V.

IT Training and Communication Specialist

Pharmaceuticals

Enterprise (> 1000 emp.)

10/8/2017

"A wonderful tool that fires people up for training!"

4.5/5

What do you like best about uPerform?

I love that uPerform allows me to address all of the ways that people learn- it covers the entire VARK method! It is visual in that it allows for screenshots. It covers auditory learners in that you can have the lessons read to the end user. It covers Readers in that it outputs a traditional Work instruction and it covers Kinesthetic learners in the output of the Interactive "Try It," feature. Review collected by and hosted on G2.com.

What do you dislike about uPerform?

I find that the foldering structure and basic navigation takes a little bit to get used to. It is also irritating how often I will lose work because it goes Offline. I have learned to save and check in often! Review collected by and hosted on G2.com.

Recommendations to others considering uPerform:

The end user support is superb so don't worry about if it is difficult at first they are always willing to help! Review collected by and hosted on G2.com.

What problems is uPerform solving and how is that benefiting you?

We are utilizing this software to create training for IT projects that are utilized by the business. It is much more effective to use this type of training as opposed to just written work instructions. Review collected by and hosted on G2.com.

Ayush T.

Associate Manager

Enterprise (> 1000 emp.)

12/14/2020

"Quick glance through uPerform"

4/5

What do you like best about uPerform?

It is easy to learn the tool, navigation is pretty intuitive and quick. Also, their support team is amazing and responds quickly to all issues and exceptions. Review collected by and hosted on G2.com.

What do you dislike about uPerform?

Managing administration on uPerform is slightly cumbersome. While uPerform serves quite well when basic simulator capabilities are to be used. However, it doesn't provide immersive experience that is similar to some of the other high end tools like Assima or iRise. In addition, the outputs of this tool are available in limited formats and therefore, publishing of materials to be consumed do not have multiple options. Review collected by and hosted on G2.com.

What problems is uPerform solving and how is that benefiting you?

I have primarily used this tool to create Web based trainings and performance support materials such as simulations for my team. Primary benefit of the using this tool is that creation of training materials is very simple and quick and therefore, timelines and schedules are usually, never a problem while using this tool. It is available for a cheaper price when compared to some other tools in same area like Storyline, Assima or iRise. Review collected by and hosted on G2.com.

Andrew W.

SAP Training Consultant

Small-Business (50 or fewer emp.)

1/15/2021

"Long Time User"

5/5

What do you like best about uPerform?

Single source publishing, very easy to capture and edit.

There's a wide range of document types available to publish including work instructions, quick reference guides and test scripts. The simulations run very well in most browsers. Review collected by and hosted on G2.com.

What do you dislike about uPerform?

There's no way to obtain an individual author license, this makes in nigh on impossible as an independent contractor to "sell" the usefulness of the product to clients. The pricing of the product on a per learner basis makes it an expensive product. Review collected by and hosted on G2.com.

What problems is uPerform solving and how is that benefiting you?

Current project is not using any acceleration software. Although on previous projects, uperform has been instrumental in ensuring that system training has been able to continue when network access has been limited in the classroom. Ensuring end users have access to after learning support documentation, both physical and on line. Review collected by and hosted on G2.com.

Francesco G.

SIOP Team Leader

Enterprise (> 1000 emp.)

12/2/2020

"great tool for standard work creation - not very easy to use"

4/5

What do you like best about uPerform?

Standard Works can be created quickly and they are interactive, much easier to follow. I like the interactivity. We used to write standard work on Microsoft Word and this is saving now a lot of time to us. Since few people have started using this tool, lots of other colleagues have shown interest and looks like the tool is now more widely implemented across the company. Review collected by and hosted on G2.com.

What do you dislike about uPerform?

creating a standard work sometimes seems to be not very easy. The tool is not the easiest one to use. Uploading the standard work on the server or on the cloud is not well understood. Also the tool takes a while to open from our computers. Another thing that can be improved is the template. When people first use uPerform is quite difficult for them to understand the logic of creating and then selecting a template in order to then create a standard work. Some tutorial for dummies would be really helpful to speed up the learning curve and make sure the team is using the tool properly. Review collected by and hosted on G2.com.

Recommendations to others considering uPerform:

great tool for writing standard work / instructions. Recommended for companies that need to write instructions or standard works in an interactive way. Review collected by and hosted on G2.com.

What problems is uPerform solving and how is that benefiting you?

I am a continuous improvement manager. My team is using uPerform to write standard works with the goal to improve their process maturity performance and also to make sure that we got all instructions in place especially for all repetitive tasks. Review collected by and hosted on G2.com.

Karan K.

Reengineering Manager

Enterprise (> 1000 emp.)

11/29/2020

"Neither easy nor hard to create and use"

4.5/5

What do you like best about uPerform?

Standalone license if chosen by the organization which let's you publish your work across all internal sites, uperform is best. It has a lot of output formats as well. You can create SOPs, videos, audio videos etc. Review collected by and hosted on G2.com.

What do you dislike about uPerform?

Uperform server based licenses creates difficulties for conent creators, publishers and viewers due to access management. Also the technology support is slow Review collected by and hosted on G2.com.

Recommendations to others considering uPerform:

Make sure you sign up for good dedicated tech support with seller Review collected by and hosted on G2.com.

What problems is uPerform solving and how is that benefiting you?

We started using Uperform in GE and tried to realise benefits of creating Desktop procedures for about 2 years... We weren't much successful due to server licences and access issues Review collected by and hosted on G2.com.

Muthu K.

Safety and Technical Training Developer

Enterprise (> 1000 emp.)

12/14/2020

"My Uperform review"

5/5

What do you like best about uPerform?

I like the SAP screen demonstration feature in perform.

easy integration of the learning content.

easy to extract the learning package and upload it to our own lms. Review collected by and hosted on G2.com.

What do you dislike about uPerform?

and I feel it could be more user friendly Review collected by and hosted on G2.com.

Recommendations to others considering uPerform:

Ancile Uperform is not so powerfull to create learning modules as like Articulate and Captivate, but when it comes to SAP uPerform is best Review collected by and hosted on G2.com.

What problems is uPerform solving and how is that benefiting you?

As most of the users are using SAP modules, it is easy to create screen recording of the platform in Uperform Review collected by and hosted on G2.com.