uPerform Reviews & Product Details

uPerform® is a healthcare-focused digital adoption and learning platform designed to assist health systems in managing the continuous evolution of technology while enhancing clinician adoption and training efficiency. This innovative solution is specifically tailored for the healthcare sector, addressing the unique challenges faced by clinicians and administrative teams as they navigate complex electronic health record (EHR) systems and other critical healthcare applications. The primary audience for uPerform includes Education, IT, and Clinical Informatics teams within healthcare organizations. These teams benefit from a unified platform that enables them to create, manage, and deliver training, performance support, and change communications effectively and at scale. By consolidating these functions, uPerform alleviates the reliance on disparate tools and manual processes, streamlining the onboarding process, system upgrades, and ongoing optimization efforts. This integrated approach ensures that healthcare professionals receive consistent and relevant training that aligns with their daily workflows. One of the standout features of uPerform is its ability to deliver role-based learning directly within the EHR and other essential systems. Clinicians receive tailored guidance at the moment of need, allowing them to access support without disrupting their workflow. This capability not only reduces frustration but also enhances clinician confidence, enabling them to focus on patient care rather than navigating intricate systems. By embedding learning directly into daily tasks, uPerform fosters a more efficient and effective training environment. Additionally, uPerform supports the entire learning lifecycle, allowing authors and subject matter experts to quickly capture workflows, create step-by-step guidance, and publish updates as systems evolve. This ensures that training content remains accurate and relevant, reflecting real clinical processes and adapting to changes in technology. The platform's ability to provide timely updates contributes to a more agile training approach, which is essential in the fast-paced healthcare environment. By simplifying training operations and embedding support within daily workflows, uPerform helps health systems accelerate time to proficiency for clinicians, reduce the burden on help desks, and improve overall user experience. The platform's capacity to scale training efficiently across the enterprise positions it as a valuable asset for healthcare organizations striving for excellence in clinician education and technology adoption.

Seller

uPerform

Discussions

uPerform Community

Languages Supported

Arabic, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Finnish, French, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Chinese (Simplified), Chinese (Traditional)

Solution Type

Best-of-Breed

Overview by

Scott Palmer

Pricing

Pricing provided by uPerform.

Custom Subscription

View More Pricing Information

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

9/16/2026

"Cuts Training Time and Improves Communication on System Updates"

4.5/5

What do you like best about uPerform?

It will help our organization decrease the amount of time team members spend on training. It offers an opportunity to improve our communication with system changes and updates. Review collected by and hosted on G2.com.

What do you dislike about uPerform?

At this time I do not have any concerns as we will be going live next week. Review collected by and hosted on G2.com.

Response from Caitlin McVeigh-Gagnon of uPerform

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Thank you for taking the time to share your review! We're glad uPerform is already helping you cut down training time and keep your teams informed about system changes and updates. Building training paths for users at different experience levels is a great way to give everyone exactly what they need, so they can spend less time in training and more time caring for patients.

Congratulations on your go-live! Our team is here to support you every step of the way, and we'd love to hear how things are going as your rollout progresses.

— The uPerform Team

Jamie C.

Enterprise (> 1000 emp.)

9/16/2026

"Intuitive, In-Workflow Training That Makes Just-in-Time Learning Easy"

5/5

What do you like best about uPerform?

uPerform makes it easy to create and access clear, step-by-step training resources directly within the workflow. I especially like how intuitive and user-friendly it is, and how it supports just-in-time learning without requiring users to leave the system. It will be especially valuable for supporting ongoing learning and reducing the need for traditional classroom training. Review collected by and hosted on G2.com.

What do you dislike about uPerform?

Nothing yet. Just started building the content in uperform for our Epic go-live Review collected by and hosted on G2.com.

Response from Caitlin McVeigh-Gagnon of uPerform

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Thank you for sharing your review! We're excited to be part of your Epic go-live journey. Preparing 8,500 team members is a big undertaking, and it's great to hear that uPerform is already making it easier to build clear, step-by-step resources.

Just-in-time learning within the workflow is at the heart of what we do. Giving users support right when they need it, without leaving the system, helps reduce reliance on classroom training and keeps learning going long after go-live. We're here to support you every step of the way between now, July 2027, and beyond.

— The uPerform Team

Miguel-Enrique S.

Enterprise (> 1000 emp.)

9/16/2026

"Excellent Support and a Secure Single Source of Truth"

4/5

What do you like best about uPerform?

The support from the entire team is excellent, as well as the uPerform user community. The platform has enabled us to have a secure single source of truth. Review collected by and hosted on G2.com.

What do you dislike about uPerform?

Challenges when we don’t have a local Hyperdrive install for the uPerform recorder. Review collected by and hosted on G2.com.

Response from Caitlin McVeigh-Gagnon of uPerform

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Thank you for your review! We're proud to be your secure single source of truth for health IT education, and it's great to hear that both our team and the uPerform community have been valuable resources for you.

We love how you're using Learning Pathways to reach end users who don't yet have access to your LMS. Getting the right content to everyone who needs it, regardless of their employment status, is a powerful way to extend your training reach.

We also appreciate your feedback about the recorder when a local Hyperdrive install isn't available. We've shared it with our product team, and please don't hesitate to reach out to our support team in the meantime so we can help you work through it.

— The uPerform Team

Trish C.

Senior Clinical Informaticist, Learning Innovation & Experience Design

Information Technology and Services

Enterprise (> 1000 emp.)

9/16/2026

"Great People and Collaboration That Fuel Innovation"

5/5

What do you like best about uPerform?

The people. The ability to collaborate and innovate together. Review collected by and hosted on G2.com.

What do you dislike about uPerform?

I don’t love not having full access to everything right away. We move fast in Innovation at Fairview, and a lot of the time we’re in the same lane, so I think a joint development process would be great. They build, we test it out—like a pilot. Sign me up! Review collected by and hosted on G2.com.

Response from Caitlin McVeigh-Gagnon of uPerform

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Thank you for this review, and for being such a great partner! We feel the same way: collaborating with the Innovation team at Fairview is one of the highlights of our work, and your energy pushes us to keep raising the bar.

We hear you on wanting faster access to new capabilities, and we love the idea of building, testing, and refining together. Consider your hand officially raised for our uPerform Labs program! We'll be in touch about ways to bring you into early testing and pilot opportunities.

Here's to continuing to help everyone work smarter, not harder.

— The uPerform Team

Jessica M.

Manager Digital Learning Products

Enterprise (> 1000 emp.)

9/16/2026

"Easy to Use and Saves Significant Development Time"

5/5

What do you like best about uPerform?

The platform is easy to use and significantly reduces development time for instructional designers and content authors, making the overall creation process faster and more efficient. Review collected by and hosted on G2.com.

What do you dislike about uPerform?

Nothing yet! They have a thoughtful product roadmap for system enhancements. Review collected by and hosted on G2.com.

Response from Caitlin McVeigh-Gagnon of uPerform

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Thank you for your review! We're so glad uPerform is helping your instructional designers and content authors create content faster and more efficiently. Giving time back to your team is a big part of what we aim to do.

We especially love hearing how the Epic integration is working for you. Bringing the right content to end users directly in their flow of work, right when they need it, is where training makes the biggest impact. And thank you for the kind words about our roadmap. We're excited about what's ahead and look forward to continuing to grow with you!

— The uPerform Team

Jim N.

Enterprise (> 1000 emp.)

9/16/2026

"Monumental Consolidation and Rev Control, with Constant Innovation"

4.5/5

What do you like best about uPerform?

Consolidation and Rev control is monumental. Also, the constant innovation helps set us up for the future. Review collected by and hosted on G2.com.

What do you dislike about uPerform?

Almost nothing. We have a few techy enhancement requests out there, but overall we're thrilled! Review collected by and hosted on G2.com.

Response from Caitlin McVeigh-Gagnon of uPerform

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Thank you for your review! Going from scattered training content to a single, trusted source is exactly what uPerform is built to deliver, and it's great to hear that consolidation and revision control have made such a big difference. Being confident in what you present to users, and how you present it, makes all the difference in a successful training program.

We appreciate you sharing those enhancement requests with us, too. Feedback from clients like you keeps our innovation focused on what matters most. We're thrilled to have you on this journey with us!

— The uPerform Team

Carrie H.

Enterprise (> 1000 emp.)

9/16/2026

"Excited to Use uPerform’s Content Studio and Learning Dashboards"

5/5

What do you like best about uPerform?

We haven’t gone live with uPerform yet. However, after listening to all the presentations, I’m really looking forward to being able to use Content Studio and the Learning Dashboards. Review collected by and hosted on G2.com.

What do you dislike about uPerform?

So far, everything I have heard has been positive. Review collected by and hosted on G2.com.

Response from Caitlin McVeigh-Gagnon of uPerform

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Thank you for sharing your review! We're so glad the uPerForum Boulder conference presentations got you excited about Content Studio and the Learning Dashboards. They're two of our favorite parts of the platform too. Content Studio is designed to help your team create training content quickly, and the Learning Dashboards make it easy to see how that content is landing with your users.

We're looking forward to your go-live and can't wait to hear what you build. Our team is here to help you get the most out of uPerform from day one.

— The uPerform Team

Mary S.

Enterprise (> 1000 emp.)

9/16/2026

"Us Confidence Ahead of Go-Live"

5/5

What do you like best about uPerform?

My organization has not yet implemented uPerform but seeing all those that have and where they are now will definitely help us when we go live. Review collected by and hosted on G2.com.

What do you dislike about uPerform?

Have yet to implement in at our organization Review collected by and hosted on G2.com.

Response from Caitlin McVeigh-Gagnon of uPerform

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Thank you for sharing your review! One of the best parts of the uPerform community is how much our clients learn from each other, and we're glad hearing from organizations that have gone before you is building confidence for your own journey.

We're looking forward to you becoming an official member of the community and helping you get set up for success from the start.

— The uPerform Team

Katie J.

Enterprise (> 1000 emp.)

9/16/2026

"A Supportive Team That’s Always Ready to Help"

5/5

What do you like best about uPerform?

Everyone's willingness to help and share their knowledge/experiences. Review collected by and hosted on G2.com.

What do you dislike about uPerform?

Can't think of anything at this time, its been a wonderful conference Review collected by and hosted on G2.com.

Response from Caitlin McVeigh-Gagnon of uPerform

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Thank you for your review, and for joining us at the uPerForum Boulder conference! Our community is built on sharing knowledge and experiences, so we're thrilled it's been such a valuable part of your journey.

Figuring out how uPerform fits best for your organization is an important step, and we're here to help you shape that plan. We look forward to continuing the conversation and supporting you as you move forward!

— The uPerform Team

Christopher R.

Mid-Market (51-1000 emp.)

9/16/2026

"Excellent Training Material Creation with Outstanding uPerorm Support"

5/5

What do you like best about uPerform?

I really value the ability to create training materials, along with the support we receive from uPerorm. Review collected by and hosted on G2.com.

What do you dislike about uPerform?

So far, I haven’t found anything to dislike. Review collected by and hosted on G2.com.

Response from Caitlin McVeigh-Gagnon of uPerform

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Thank you for your review! We're glad uPerform makes it easy to create the training materials your team needs. And we really appreciate the kind words about our support. Our team takes great pride in being a true partner to our clients, so it means a lot to hear that it's making a difference for you.

— The uPerform Team