--- title: uPerform Reviews meta_title: 'uPerform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 28 reviews by the users' company size, role or industry to find out how uPerform works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 28 scale: '5' date_modified: '2026-06-15' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # uPerform Reviews **Vendor:** uPerform **Category:** [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform) **Average Rating:** 4.1/5.0 **Total Reviews:** 28 ## About uPerform uPerform® is a healthcare-focused digital adoption and learning platform designed to assist health systems in managing the continuous evolution of technology while enhancing clinician adoption and training efficiency. This innovative solution is specifically tailored for the healthcare sector, addressing the unique challenges faced by clinicians and administrative teams as they navigate complex electronic health record (EHR) systems and other critical healthcare applications. The primary audience for uPerform includes Education, IT, and Clinical Informatics teams within healthcare organizations. These teams benefit from a unified platform that enables them to create, manage, and deliver training, performance support, and change communications effectively and at scale. By consolidating these functions, uPerform alleviates the reliance on disparate tools and manual processes, streamlining the onboarding process, system upgrades, and ongoing optimization efforts. This integrated approach ensures that healthcare professionals receive consistent and relevant training that aligns with their daily workflows. One of the standout features of uPerform is its ability to deliver role-based learning directly within the EHR and other essential systems. Clinicians receive tailored guidance at the moment of need, allowing them to access support without disrupting their workflow. This capability not only reduces frustration but also enhances clinician confidence, enabling them to focus on patient care rather than navigating intricate systems. By embedding learning directly into daily tasks, uPerform fosters a more efficient and effective training environment. Additionally, uPerform supports the entire learning lifecycle, allowing authors and subject matter experts to quickly capture workflows, create step-by-step guidance, and publish updates as systems evolve. This ensures that training content remains accurate and relevant, reflecting real clinical processes and adapting to changes in technology. The platform's ability to provide timely updates contributes to a more agile training approach, which is essential in the fast-paced healthcare environment. By simplifying training operations and embedding support within daily workflows, uPerform helps health systems accelerate time to proficiency for clinicians, reduce the burden on help desks, and improve overall user experience. The platform's capacity to scale training efficiently across the enterprise positions it as a valuable asset for healthcare organizations striving for excellence in clinician education and technology adoption. ## uPerform Reviews ### 1. Partnered to deliver online training material **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian F. | Epic Principal Trainer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2022 **What do you like best about uPerform?** Service! The staff at uPerform is always willing to listen to our challenges and requests for enhancements. **What do you dislike about uPerform?** At this time, there i no means for adding HTML5 content directly into a uPerform course. uPerform is working to help with that. **What problems is uPerform solving and how is that benefiting you?** Our directive as an organization is to have all training material online where it is easily accessible by all staff. Having this facility makes it possible. ### 2. Game Changer! **Rating:** 4.5/5.0 stars **Reviewed by:** Rebecca O. | Enterprise Learning Development Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** August 27, 2021 **What do you like best about uPerform?** The platform is easy to use and easy to set up. I love that it saves all of our source and publish files. the in-application support has been a huge winner with our leaders! **What do you dislike about uPerform?** Customization options are very limited, but the flip benefit is that it is standard and easy for end users. **What problems is uPerform solving and how is that benefiting you?** The small amount of support that our normal job aids provide and how complicated it was for people to receive help. ### 3. It's good, but not great **Rating:** 2.5/5.0 stars **Reviewed by:** Adnan H. | Assistant Manager - Education Design, Enterprise (> 1000 emp.) **Reviewed Date:** November 30, 2020 **What do you like best about uPerform?** It's an authoring software and has CMS/LMS like capabilities; great for small businesses that want a cost-optimized learning ecosystem. So if you're looking for an all-in-one package, this might be a good product for you. It also comes with a sandbox that you can use to deploy work in progress deliverables and test functionality as required. So yeah, a lot of good features, but do read the CONs specified below as well, these might be relevant to you. However, another thing that I really liked was the ease of getting support on this software. With a click of a button, my support request was ready to be sent. **What do you dislike about uPerform?** Overall, the product is not as intuitive as other software that help solve similar problems. The UI is bulky and prone to frequent crashes even with 16GB RAM. I found the 'look and feel' to be a little non-contemporary as well, although that's just a superficial observation. For me, I prefer the good 'ol storyline for similar learning problems. It allows me to create similar learning products but provides me with the means to give the learning product a more contemporary look and feel. Storyline review also helps review functionality before deployment, so that's a plus, too **What problems is uPerform solving and how is that benefiting you?** We're using uPerform to record and deploy simulations for an oil & gas client. The client was refreshing their SAP modules and needed a fresh set of simulations to help employees learn the new software. ### 4. A wonderful tool that fires people up for training! **Rating:** 4.5/5.0 stars **Reviewed by:** Shelby V. | IT Training and Communication Specialist, Pharmaceuticals, Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2017 **What do you like best about uPerform?** I love that uPerform allows me to address all of the ways that people learn- it covers the entire VARK method! It is visual in that it allows for screenshots. It covers auditory learners in that you can have the lessons read to the end user. It covers Readers in that it outputs a traditional Work instruction and it covers Kinesthetic learners in the output of the Interactive "Try It," feature. **What do you dislike about uPerform?** I find that the foldering structure and basic navigation takes a little bit to get used to. It is also irritating how often I will lose work because it goes Offline. I have learned to save and check in often! **Recommendations to others considering uPerform:** The end user support is superb so don't worry about if it is difficult at first they are always willing to help! **What problems is uPerform solving and how is that benefiting you?** We are utilizing this software to create training for IT projects that are utilized by the business. It is much more effective to use this type of training as opposed to just written work instructions. ### 5. Quick glance through uPerform **Rating:** 4.0/5.0 stars **Reviewed by:** Ayush T. | Associate Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2020 **What do you like best about uPerform?** It is easy to learn the tool, navigation is pretty intuitive and quick. Also, their support team is amazing and responds quickly to all issues and exceptions. **What do you dislike about uPerform?** Managing administration on uPerform is slightly cumbersome. While uPerform serves quite well when basic simulator capabilities are to be used. However, it doesn't provide immersive experience that is similar to some of the other high end tools like Assima or iRise. In addition, the outputs of this tool are available in limited formats and therefore, publishing of materials to be consumed do not have multiple options. **What problems is uPerform solving and how is that benefiting you?** I have primarily used this tool to create Web based trainings and performance support materials such as simulations for my team. Primary benefit of the using this tool is that creation of training materials is very simple and quick and therefore, timelines and schedules are usually, never a problem while using this tool. It is available for a cheaper price when compared to some other tools in same area like Storyline, Assima or iRise. ### 6. Long Time User **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew W. | SAP Training Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2021 **What do you like best about uPerform?** Single source publishing, very easy to capture and edit. There's a wide range of document types available to publish including work instructions, quick reference guides and test scripts. The simulations run very well in most browsers. **What do you dislike about uPerform?** There's no way to obtain an individual author license, this makes in nigh on impossible as an independent contractor to "sell" the usefulness of the product to clients. The pricing of the product on a per learner basis makes it an expensive product. **What problems is uPerform solving and how is that benefiting you?** Current project is not using any acceleration software. Although on previous projects, uperform has been instrumental in ensuring that system training has been able to continue when network access has been limited in the classroom. Ensuring end users have access to after learning support documentation, both physical and on line. ### 7. great tool for standard work creation - not very easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Francesco G. | SIOP Team Leader, Enterprise (> 1000 emp.) **Reviewed Date:** December 02, 2020 **What do you like best about uPerform?** Standard Works can be created quickly and they are interactive, much easier to follow. I like the interactivity. We used to write standard work on Microsoft Word and this is saving now a lot of time to us. Since few people have started using this tool, lots of other colleagues have shown interest and looks like the tool is now more widely implemented across the company. **What do you dislike about uPerform?** creating a standard work sometimes seems to be not very easy. The tool is not the easiest one to use. Uploading the standard work on the server or on the cloud is not well understood. Also the tool takes a while to open from our computers. Another thing that can be improved is the template. When people first use uPerform is quite difficult for them to understand the logic of creating and then selecting a template in order to then create a standard work. Some tutorial for dummies would be really helpful to speed up the learning curve and make sure the team is using the tool properly. **Recommendations to others considering uPerform:** great tool for writing standard work / instructions. Recommended for companies that need to write instructions or standard works in an interactive way. **What problems is uPerform solving and how is that benefiting you?** I am a continuous improvement manager. My team is using uPerform to write standard works with the goal to improve their process maturity performance and also to make sure that we got all instructions in place especially for all repetitive tasks. ### 8. Neither easy nor hard to create and use **Rating:** 4.5/5.0 stars **Reviewed by:** Karan K. | Reengineering Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2020 **What do you like best about uPerform?** Standalone license if chosen by the organization which let's you publish your work across all internal sites, uperform is best. It has a lot of output formats as well. You can create SOPs, videos, audio videos etc. **What do you dislike about uPerform?** Uperform server based licenses creates difficulties for conent creators, publishers and viewers due to access management. Also the technology support is slow **Recommendations to others considering uPerform:** Make sure you sign up for good dedicated tech support with seller **What problems is uPerform solving and how is that benefiting you?** We started using Uperform in GE and tried to realise benefits of creating Desktop procedures for about 2 years... We weren't much successful due to server licences and access issues ### 9. My Uperform review **Rating:** 5.0/5.0 stars **Reviewed by:** Muthu K. | Safety and Technical Training Developer, Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2020 **What do you like best about uPerform?** I like the SAP screen demonstration feature in perform. easy integration of the learning content. easy to extract the learning package and upload it to our own lms. **What do you dislike about uPerform?** and I feel it could be more user friendly **Recommendations to others considering uPerform:** Ancile Uperform is not so powerfull to create learning modules as like Articulate and Captivate, but when it comes to SAP uPerform is best **What problems is uPerform solving and how is that benefiting you?** As most of the users are using SAP modules, it is easy to create screen recording of the platform in Uperform ### 10. UPerform is Self explanatory and gives step by step process of the business. **Rating:** 4.0/5.0 stars **Reviewed by:** Urmila S. | S, Enterprise (> 1000 emp.) **Reviewed Date:** December 26, 2020 **What do you like best about uPerform?** The step by step involvement of the whole business scenarios within a very less span of time **What do you dislike about uPerform?** I couldn’t find any negative or dislikes while using the tool **What problems is uPerform solving and how is that benefiting you?** While making user manuals the whole process was very systematic and easy to understand for everyone and all the test scenarios were very clear for the business users because of the clarity in the steps. Infant I highly recommend this tool for creating manuals and test scenarios. ### 11. Had a mixed experience with uPerform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2020 **What do you like best about uPerform?** The tool can generate multiple output formats like a simulation and a training document (BPP). Additionally, it has a feature to pull in definition from a database (we need to maintain the database). **What do you dislike about uPerform?** The user interface leaves a lot to be admired. Editing the text with the simulations can be time consuming. **Recommendations to others considering uPerform:** Go with this tool for SAP related projects. Check with the uPerform team if it supports recordings of different softwares prior to purchasing. **What problems is uPerform solving and how is that benefiting you?** We were developing SAP related training content for a client. They wanted both a demo mode and an additional training document. This tool fit the bill and the budget as it is relatively less expensive than its competitors. ### 12. uPerform recommendation **Rating:** 5.0/5.0 stars **Reviewed by:** Roseann R. | Procurement Capibilities Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2020 **What do you like best about uPerform?** Easy to use once you learn the do’s and don’ts **What do you dislike about uPerform?** When learning to use the most frustration was not hitting enter multiple times. When you do you capture each enter in your documentation and hard to get rid of **Recommendations to others considering uPerform:** Embrace it. Once you understand how to use it -it really is a great product. After leaving previous job I find at times I miss having this tool. **What problems is uPerform solving and how is that benefiting you?** Great for documenting processes ### 13. An ardent L&D professional with wide range of experience using SAP content development deliverables. **Rating:** 4.5/5.0 stars **Reviewed by:** Santosh Kumar P. | Senior Consultant (Learning Technology), Enterprise (> 1000 emp.) **Reviewed Date:** December 26, 2020 **What do you like best about uPerform?** Creating SAP simulations and the server helps to store all deliverables. **What do you dislike about uPerform?** Does not have any option to open multiple content/page at a time, if the author wish to copy a single step of content from other BPP, it does not allow in that way. **What problems is uPerform solving and how is that benefiting you?** Creating multiple sap content development deliverables such as bpp, bpp SIM, bpp bi, MPP, wore, wore SIM which is great. ### 14. Great tool to facilitate creation of User Training and create a strong documentation. **Rating:** 4.5/5.0 stars **Reviewed by:** Orlando G. G. | Engine Control Advanced Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2020 **What do you like best about uPerform?** I really like this tool because is really easy to used and understand. **What do you dislike about uPerform?** Some times the recordings need a little edit due is more like a snapshot than a recording. **Recommendations to others considering uPerform:** Great tool to increase knowledge and documentation creation about your business. **What problems is uPerform solving and how is that benefiting you?** The creations of visual trainings and documents to the new hires that help them to learn and practice with the package that uPerform create. ### 15. Uperform review **Rating:** 3.0/5.0 stars **Reviewed by:** Bindu J. | Vice President and Head Content, Design, Diversity and Employer Branding, Enterprise (> 1000 emp.) **Reviewed Date:** January 11, 2021 **What do you like best about uPerform?** Ability to capture screens with ease and make edits to the comments **What do you dislike about uPerform?** The capture and edit can be time-consuming. **Recommendations to others considering uPerform:** Good application for creating learning materials **What problems is uPerform solving and how is that benefiting you?** The speed was a problem. But creating demonstrations and simulations were really easy. ### 16. We made training documents available to a global audience with uPerform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2020 **What do you like best about uPerform?** I found uPerform a quick and hassle free solution for managing learning documentation for a global organisation. Our end users were able to access content when and where they needed it, the key word search function is a particularly useful feature. **What do you dislike about uPerform?** I would like to see more options and functionality around gamification, certifications, and badges to reward learners. **What problems is uPerform solving and how is that benefiting you?** uPerform is ensuring all users have access to our approved training documentation. We are seeing positive signs with end user adoption. ### 17. End user SAP trainging content **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2020 **What do you like best about uPerform?** The ease of use to automate creation of simulations for e learning course based on the requirements. Very helpful in SAP user kind of training for staff training **What do you dislike about uPerform?** It can sometimes miss the clicks and fail to capture actiond **Recommendations to others considering uPerform:** If you want to use a user friendly and easy to learn tool then go for it **What problems is uPerform solving and how is that benefiting you?** I have designed, developed and created end user training course. It is very user friendly. ### 18. Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Roydon G. | Vice President, EL&D APAC Practice Lead and Head of Digital Learning Solutions, Enterprise (> 1000 emp.) **Reviewed Date:** December 24, 2020 **What do you like best about uPerform?** I like that you can generate multiple outputs from one source file with minimal effort. **What do you dislike about uPerform?** Some of template features which are not editable or requires an admin to make changes. **What problems is uPerform solving and how is that benefiting you?** Simulations for process steps ### 19. I am using uperform since 2012 and I have amazing experince of Digital Adoption Platform Software. **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammad F. | e-Learning Team Lead , Enterprise (> 1000 emp.) **Reviewed Date:** December 29, 2020 **What do you like best about uPerform?** This is good for the e learning platform. **What do you dislike about uPerform?** I couldn't not find anything in this tool. **What problems is uPerform solving and how is that benefiting you?** This application is a content development and delivery tool designed to enable authors and administrators. ### 20. uPerform review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2020 **What do you like best about uPerform?** The best thing about uperform is predefined templates that we can use as scenes. So I can storyboard a Web based training keeping in mind these templates. So I can outline my course based on the templates that are available. It allows me to create structured content. **What do you dislike about uPerform?** Adjusting time lines of visuals with audio is bit complex. It can be bit streamlined and more user friendly. **What problems is uPerform solving and how is that benefiting you?** Storyboarding ### 21. uPerform in Creating Learning Material **Rating:** 5.0/5.0 stars **Reviewed by:** KJ R. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2020 **What do you like best about uPerform?** Easy to Use Easy to earn Easy to Create learning material **What do you dislike about uPerform?** No Sure I need to explore few things from other roles **Recommendations to others considering uPerform:** Best ERP and SaaS Integration Tool **What problems is uPerform solving and how is that benefiting you?** Integration with SAP Creating End User Documentation, Learning Material and Simulations ### 22. Its best tool having straight forward options **Rating:** 3.5/5.0 stars **Reviewed by:** Ankit S. | E-Learning Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2020 **What do you like best about uPerform?** Toolset Pause in simulation Customization are possible through coding **What do you dislike about uPerform?** More options are not there like captive Asset library is missing **What problems is uPerform solving and how is that benefiting you?** Software simulation e-learning helps people to learn easily any where any time Making things standardized and simple ### 23. Excellent tool for professional learning experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** December 29, 2020 **What do you like best about uPerform?** I used this tool to create SAP CLM module's learning material and it is very easy to use. **What do you dislike about uPerform?** Ui can be improved. Everything was perfect didn't found any issue. **Recommendations to others considering uPerform:** You can go for it. **What problems is uPerform solving and how is that benefiting you?** Created workflow learning for sap clm ### 24. Was helpful and did the job I needed at the time **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2020 **What do you like best about uPerform?** It was simple, and easy to navigate for all levels of computer savvy. **What do you dislike about uPerform?** I wish you could of been able to do a little bit more. It was almost too simplistic at times. **What problems is uPerform solving and how is that benefiting you?** I never really had problems to solve within it. Was more of an additional tool. ### 25. There are too many similar tools and some of them are definitely better. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2020 **What do you like best about uPerform?** Everything. Easy to use and very helpful. **What do you dislike about uPerform?** I have entered 5 times my answer her to say that there was nothing to dislike. I dislike the way g2.com is wasting my time and doesn't work well because they don't accept my answer and put the window in red. **Recommendations to others considering uPerform:** Great and very helpful professional platform. **What problems is uPerform solving and how is that benefiting you?** I used it to create knowledge base solutions for technical support ### 26. easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2019 **What do you like best about uPerform?** ability to record all the steps without any manual intervention **What do you dislike about uPerform?** Screen Size sometimes is not adequately captured which can be addressed **What problems is uPerform solving and how is that benefiting you?** User learning and training needs. Users can access simulations on demand ### 27. Create seamless training content **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2019 **What do you like best about uPerform?** The ability to automatically create simulations for trainings based on the active windows. Quite useful in ERP transformation kind of scenarios for end user training. **What do you dislike about uPerform?** Sometimes while creating simulations the window lacks focus which may increase redundant work **What problems is uPerform solving and how is that benefiting you?** Creating end user simulations and training materials ### 28. Good for Creating QRG **Rating:** 2.0/5.0 stars **Reviewed by:** Becky H. | Educational Analyst II, Consumer Goods, Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2019 **What do you like best about uPerform?** You can capture screen recordings easily. **What do you dislike about uPerform?** The software is very picky and at times it seems like it doesn't capture certain clicks. **Recommendations to others considering uPerform:** Reach out to Ancile for issues **What problems is uPerform solving and how is that benefiting you?** Providing work instructions for SAP Processes ## uPerform Discussions - [how do I export LMS package from uPerform](https://www.g2.com/discussions/34858-how-do-i-export-lms-package-from-uperform) - 1 comment, 1 upvote - [How to I upload a standard work to the server?](https://www.g2.com/discussions/34612-how-to-i-upload-a-standard-work-to-the-server) - 1 comment - [View uPerform pricing details and edition comparison](https://www.g2.com/products/uperform/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-02+15%3A28%3A31+-0500&secure%5Bsession_id%5D=79d8faf7-53b8-4b70-964f-f9bccb4f7675&secure%5Btoken%5D=3b1ff42de7539ef3ee591f403633751aa657d397e7ee52b828778aeb2802fa8c&format=llm_user) ## uPerform Features **User Analysis** - Survey Implementation - Data Analysis **Training & eLearning** - Content Creation **Generative AI** - AI Text Generation - AI Text Summarization **User Support** - User Segmentation - Multi-Language Support **Agentic AI - Course Authoring** - Adaptive Learning - Natural Language Interaction **Walkthrough Type** - Audio-visual Walkthroughs - Text Bubble Walkthroughs **Platform Basics - Digital Adoption Platform** - Integration - Communications **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Analytics - Digital Adoption Platform** - Analytics **Functions - Digital Adoption Platform** - Customer self-service - In-app guidance **Agentic AI - Digital Adoption Platform** - Adaptive Learning ## Top uPerform Alternatives - [WalkMe](https://www.g2.com/products/walkme/reviews) - 4.5/5.0 (560 reviews) - [Whatfix](https://www.g2.com/products/whatfix/reviews) - 4.5/5.0 (537 reviews) - [Litmos](https://www.g2.com/products/litmos/reviews) - 4.3/5.0 (680 reviews)