Best Chatbots Software - Page 11
Chatbots, which are often called virtual agents or virtual assistants, are used in place of a human to conduct specific tasks or provide information based on written or spoken requests. This functionality includes both external, customer-facing requests and internal, employee-facing requests. Chatbots allow users to interact with an application in a conversational manner, whether textually or audibly, to perform certain functions.
Although chatbots frequently utilize some degree of natural language processing (NLP) or speech recognition to understand written and spoken requests, they primarily function with the help of scripted conversations, which is in contradistinction to intelligent virtual assistants which utilize natural language understanding (NLU) to conduct human-like conversations. Businesses can leverage chatbot technology to automate tasks that formerly required human intervention. Based on a request from a user, the chatbot provides the user with an output, which is a response to the request in text or speech form.
Customer support tools, such as live chat software, help desk software, or contact center software, may already have chatbots implemented as a first line of defense when dealing with customers. However, they are becoming more widely used in other applications, such as sales and marketing knowledge bases. Users may even use them instead of a query language to find certain data points in business intelligence software; by simply typing or speaking a request to a business intelligence platform, a chatbot can provide the proper data. Chatbot capabilities are constantly expanding and becoming more frequently implemented in other types of software.
To qualify for inclusion in the Chatbots category, a product must:
Best Chatbots Software At A Glance
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- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Quick Facebook Chat App is a tool designed to integrate Facebook Messenger into e-commerce websites, enabling real-time communication between businesses and customers. This integration allows for imme
- 79% Small-Business
- 21% Mid-Market
1,045 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Ranked the #1 Live Chat Platform (July 2025)! ChatBeacon AI: Elevate Customer Engagement with Intelligent Live Chat and Visual Shopping Support ChatBeacon AI is a powerful live chat and AI chatb
- Consumer Services
- 69% Mid-Market
- 53% Small-Business
902 Twitter followers
- Overview
- User Satisfaction
- Seller Details
RoboResponseAI is a SaaS chatbot powered by Generative AI, designed to address the pain points of engaging website visitors, lead conversion, and customer support. It stands out from templated chatbot
- 92% Small-Business
- 8% Mid-Market
- Overview
- User Satisfaction
- Seller Details
CRM Bot is an enterprise-grade conversational AI platform that lets organizations build complex, intelligent chat/voice-bots and deploy them to a wide variety of channels. CRM Bot sits on top of your
- 74% Small-Business
- 16% Mid-Market
7 Twitter followers
- Overview
- User Satisfaction
- Seller Details
The Only AI Assistant for Self Storage. 80% of your repetitive tasks on autopilot. swivl augments your existing team to understand what works and automatically tune property-level decisions every day
- Information Technology and Services
- 88% Mid-Market
- 19% Small-Business
445 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Quriobot is an intuitive chatbot platform designed to enhance customer engagement by transforming static web forms into interactive, conversational experiences. It enables businesses to create customi
- Marketing and Advertising
- 91% Small-Business
- 9% Mid-Market
109 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Collect.chat is an interactive chatbot that collects data from your website visitors by asking scripted questions – 24/7, fully on autopilot. Whenever a user response is recorded, you get an email not
- 71% Small-Business
- 29% Mid-Market
324 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Joonbot is a no-code and easy-to-use chatbot builder to boost your conversions. With Joonbot, you can guide, collect and push information to your audience in no time. Some use cases: Get more qualifie
- 94% Small-Business
- 6% Mid-Market
127 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Boei helps you chat with website visitors through their favorite channels. Now you can keep the conversation going even after they’ve left your site.
- 91% Small-Business
101 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Activechat is a complete 360° customer service & contact center automation tool that instantly transforms specific business knowledge into automated and semi-automated conversations. The platform
- 100% Small-Business
177 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Giosg is a Sales Acceleration Platform that combines live chat, chatbots, AI, and interactive content to help companies build engaging online experiences that turn website visitors into sales — fast.
- 55% Small-Business
- 36% Mid-Market
539 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Radically Better Customer Experiences Through OpenDialog’s Unique Approach To Automated Conversations
- 36% Small-Business
- 36% Enterprise
784 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Raffle AI is the most secure customer self-service solution. It provides reliable, secure AI Search and Chat Assistants to make your content accessible. Advanced security measures: • Governmental-
- 59% Mid-Market
- 29% Enterprise
- Overview
- User Satisfaction
- Seller Details
SiteGPT is an AI chatbot which helps users build AI chatbots and train them on their websites or files or any other source of information. With SiteGPT users can 1. Build a personalised AI based c
- 45% Small-Business
- 27% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
telli is a next-generation call operations platform designed to simplify customer interactions through advanced AI sales agents and auto dialers. This innovative solution leverages human-like voice AI
- 37% Small-Business
- 32% Mid-Market
