It works well. Good customer service. They have also been very receptive to working with us to make it even better, with our Developers.

Raffle AI delivers relevant search results based on a match between the user’s question and the content we make available on our website. The results reflect the user’s presumed intent and help guide users to the content they are looking for. The solution is very quick to implement, and the platform setup is easy to work with. I particularly appreciate the insights provided. They allow me to track what users are searching for, where there are content gaps, which questions lead to support inquiries, and where we can optimize our content. Raffle provides excellent support. They are always responsive and quick to react to inquiries. The solution is continuously developed, and we are involved in new opportunities as well as given the chance to contribute requests for further development.

What I like most about Raffle is the search functionality and how it strengthens the user experience. It has made it much easier for our customers to find the content they are looking for. At the same time, it has given us deeper insights into what our customers are searching for, which helps us better understand their needs and communicate more relevant content.