--- title: OpenDialog AI Reviews meta\_title: 'OpenDialog AI Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 11 reviews by the users' company size, role or industry to find out how OpenDialog AI works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 11 scale: '5' date\_modified: '2026-07-12' parent\_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- # OpenDialog AI Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by OpenDialog AI but has limited features. Are you part of the OpenDialog AI team? [Upgrade your plan](https://my.g2.com/opendialog-ai/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Radically Better Customer Experiences Through OpenDialog’s Unique Approach To Automated Conversations * * * Seller [OpenDialog AI](https://www.g2.com/sellers/opendialog-ai) Discussions [OpenDialog AI Community](https://www.g2.com/products/opendialog-ai/discuss) Overview by Danny Major Show More ## Top-Rated Alternatives [ ![Botpress](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Botpress") Botpress 4.5/5(508) ](https://www.g2.com/products/botpress/reviews) [ ![Zendesk for Customer Service](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,016) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ ![Paylocity](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paylocity") Paylocity 4.4/5(6,154) ](https://www.g2.com/products/paylocity/reviews) [ View All Alternatives ](https://www.g2.com/products/opendialog-ai/competitors/alternatives) ## User Insights Average based on 11 real user reviews. [Log in to unlock pricing and user insights](/login) JI Joe I. Operations Analyst Enterprise (\> 1000 emp.) 7/31/2025 Guest users or non-business users of the software, not included in G2 scores. "Suprisingly easy and helpful tool" 4.5/5 What do you like best about OpenDialog AI? How easy the tool is to interact with. I've used it a number of times to help me do some research and found it to be accurate. I also like the ability to create images and allow me to get creative with turning ideas into images Review collected by and hosted on G2.com. What do you dislike about OpenDialog AI? Sometimes it takes a longer time to generate images? Review collected by and hosted on G2.com. What problems is OpenDialog AI solving and how is that benefiting you? I use it to do company research for RFP's and other documents at work. It's very helpful in that it easily finds information such as database models and software features for the companies I'm researching Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Neha G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neha G.") NG Neha G. Interior Designer Small-Business (50 or fewer emp.) 11/17/2024 Guest users or non-business users of the software, not included in G2 scores. "Earning from AI" 4/5 What do you like best about OpenDialog AI? It is a time saving tool which helps to boost business with ease of client conversation. It also involves case studies to make us understand how real life problems can be solved. Review collected by and hosted on G2.com. What do you dislike about OpenDialog AI? The advanced version is a-bit complicated to understand. Sometimes, there is server problem may due to high traffic use. Review collected by and hosted on G2.com. What problems is OpenDialog AI solving and how is that benefiting you? Inculting ai responses helps being working efficiently and generating better customer engagement. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite RQ Ronald Q. Manager Accounting Small-Business (50 or fewer emp.) 11/21/2023 "Great ease of integration and use -" 4.5/5 What do you like best about OpenDialog AI? Ask it anything and gives you a quick response. Great ease of integration and use - solves matter quickly without waiting on phone for hours for customer support. Review collected by and hosted on G2.com. What do you dislike about OpenDialog AI? too many users slows down the server. long wait lines on peak hours to reach assistant Review collected by and hosted on G2.com. What problems is OpenDialog AI solving and how is that benefiting you? solves matter quickly without waiting on phone for hours for customer support. Review collected by and hosted on G2.com. Show More 6/11/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite OB Olivia B. Administrative Assistant Small-Business (50 or fewer emp.) 9/11/2024 "Great App" 5/5 What do you like best about OpenDialog AI? I love how easy it is to use. I like that you get real rewards and you can skip the complicated processes. Review collected by and hosted on G2.com. What do you dislike about OpenDialog AI? There is not really any issue I have with OpenDialog AI. Review collected by and hosted on G2.com. What problems is OpenDialog AI solving and how is that benefiting you? It's helping my business with client consultation, making the process much smoother and efficient. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![KAVITHA K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "KAVITHA K.") KK KAVITHA K. Senior Program Anlayst Enterprise (\> 1000 emp.) 5/22/2024 "Experience with OpenDialog AI" 4/5 What do you like best about OpenDialog AI? Best about OpenDialog is user friendly interface in designing coversation flows as well as the analytics tool to track the performance. Review collected by and hosted on G2.com. What do you dislike about OpenDialog AI? Advanced feature is complex for begineers other than that all the defines strauctures are helpful for functional. Dependency to switch for another paltform needs more effort Review collected by and hosted on G2.com. What problems is OpenDialog AI solving and how is that benefiting you? Its high flexible for the conversation flows, it gives a better solution for complex dialog . Integration with various API and external services. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Enterprise (\> 1000 emp.) 9/11/2024 "Awesome usecase of AI" 4/5 What do you like best about OpenDialog AI? it saves a lot of time love the simplicity of interaction while being simple it manages to provide great flexibility Review collected by and hosted on G2.com. What do you dislike about OpenDialog AI? this is on the higher side as the requirements grow Review collected by and hosted on G2.com. What problems is OpenDialog AI solving and how is that benefiting you? We use it for our organization for making better customer experiance and we have got a lot of positive feedback from customers Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite BL Ben L. Enterprise (\> 1000 emp.) 11/23/2023 "Much more than a chatbot" 5/5 What do you like best about OpenDialog AI? It has a natural way to group conversations and intents. It can leverage other GenAI technologies. It can be pre-loaded with key information (e.g. website content), which can in turn be intelligently interrogated to help the customer/user. Easy to follow training materials. Review collected by and hosted on G2.com. What do you dislike about OpenDialog AI? It would be useful if some of the conversation flow could be prebuilt based on a high-level use case description. Review collected by and hosted on G2.com. What problems is OpenDialog AI solving and how is that benefiting you? Conversational AI for intelligent automation projects Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ankit .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ankit .") A Ankit . Associate Devops Engineer Mid-Market (51-1000 emp.) 11/12/2023 "Exploring the Realm of Open Dialog AI" 5/5 What do you like best about OpenDialog AI? These systems aim to create more human-like and context-aware conversations, enabling users to interact with machines in a way that feels intuitive and responsive. Review collected by and hosted on G2.com. What do you dislike about OpenDialog AI? can inherit and sometimes exacerbate biases present in their training data, potentially leading to unfair or discriminatory outcomes. Review collected by and hosted on G2.com. What problems is OpenDialog AI solving and how is that benefiting you? For businesses, implementing open dialog AI can result in cost savings by automating routine tasks and handling a significant portion of customer interactions without the need for human intervention. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ankitkumar S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ankitkumar S.") AS Ankitkumar S. Manager Mid-Market (51-1000 emp.) 11/7/2023 "Very good conversational AI platform for chatbot creation" 4/5 What do you like best about OpenDialog AI? It is a powerful and versatile tool that can be used to improve customer service, sales, and marketing Review collected by and hosted on G2.com. What do you dislike about OpenDialog AI? OpenDialog AI has limitation in customisation. It may not be able to fully replicate the specific needs and workflows of a particular business. Review collected by and hosted on G2.com. What problems is OpenDialog AI solving and how is that benefiting you? OpenDialog AI is a conversational AI platform that allows creation of chatbots and virtual assistants. It helps us elimiate need of human availabilitiy 24\*7 Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Tiffany G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tiffany G.") TG Tiffany G. G Small-Business (50 or fewer emp.) 11/9/2023 "Review of OpenDialog AI" 3.5/5 What do you like best about OpenDialog AI? I like that it allows for natural and dynamic conversations. It's all about the flow, you know? Plus, the diverse range of topics we can chat about keeps things interesting. Review collected by and hosted on G2.com. What do you dislike about OpenDialog AI? I can't really say there's anything I dislike about it Review collected by and hosted on G2.com. What problems is OpenDialog AI solving and how is that benefiting you? It is heping me on the sales/marketing end on lead nuturing and analytics Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. 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