--- title: Quick Facebook Chat App Reviews meta_title: 'Quick Facebook Chat App Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how Quick Facebook Chat App works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 14 scale: '5' date_modified: '2026-09-22' parent_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- # Quick Facebook Chat App Reviews **Vendor:** ShopBase **Category:** [Chatbots Software](https://www.g2.com/categories/chatbots) **Average Rating:** 4.4/5.0 **Total Reviews:** 14 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Quick Facebook Chat App Quick Facebook Chat App is a tool designed to integrate Facebook Messenger into e-commerce websites, enabling real-time communication between businesses and customers. This integration allows for immediate responses to inquiries, enhancing customer engagement and support. Key Features and Functionality: - Seamless Integration: Easily embeds Facebook Messenger into your website, providing a familiar chat interface for users. - Real-Time Communication: Facilitates instant messaging between customers and businesses, improving response times and customer satisfaction. - Customization Options: Offers customizable chat widgets to match the website's design and branding. - Mobile Responsiveness: Ensures a smooth chat experience across various devices, including smartphones and tablets. - Automated Responses: Supports setting up automated replies to common questions, enhancing efficiency. Primary Value and Solutions Provided: Quick Facebook Chat App addresses the need for prompt and effective customer communication in the digital marketplace. By integrating a widely-used messaging platform directly into e-commerce sites, it reduces barriers to customer engagement, leading to increased trust and potentially higher conversion rates. The app's real-time chat capabilities ensure that customer inquiries are addressed swiftly, improving overall user experience and satisfaction. ## Quick Facebook Chat App Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users appreciate the **real-time connection** with customers through Facebook Messenger, enhancing communication and follow-up capabilities. (1 reviews) **What users dislike:** - Users often face **connectivity issues** with Quick Facebook Chat App, experiencing delays and failures in loading chats. (1 reviews) - Users often experience **slow loading** times, with chats and messages frequently delayed or failing to load altogether. (1 reviews) - Users experience **connection delays and glitches** that negatively impact chat functionality and communication efficiency. (1 reviews) ## Quick Facebook Chat App Reviews ### 1. Effortless Direct Messaging Across Platforms **Rating:** 4.5/5.0 stars **Reviewed by:** Darnisha L. | Founder, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 17, 2025 **What do you like best about Quick Facebook Chat App?** I like that it allows users like myself to chat directly with friends, family, or customers without the need to switch between different platforms. **What do you dislike about Quick Facebook Chat App?** At times, users like myself may encounter delays when loading chats, messages that do not send, or sluggish connections. **What problems is Quick Facebook Chat App solving and how is that benefiting you?** The app provides a convenient way to connect through Facebook Messenger, which is a platform that many people are already familiar with. It supports instant messaging, voice and video calls, as well as photo sharing. This effectively addresses the issue of relying on email or waiting for delayed responses. ### 2. Great Real-Time Customer Chat, but Needs More Reliable Performance **Rating:** 4.0/5.0 stars **Reviewed by:** Darnisha L. | Founder, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 14, 2025 **What do you like best about Quick Facebook Chat App?** Real-time connection with customers / friends • You can chat with customers directly via Facebook Messenger from your website, so follow-up is possible anywhere afterward. **What do you dislike about Quick Facebook Chat App?** Connection / loading / glitches • Sometimes chats or content fail to load, or there are delays in sending/receiving messages. **What problems is Quick Facebook Chat App solving and how is that benefiting you?** If a visitor starts a chat but leaves the page or comes back later, or wants to follow up from a different device, the conversation could be lost or not easily continued. ### 3. Solution to Advance Communication **Rating:** 4.5/5.0 stars **Reviewed by:** Ngoc H. | Technician, Machinery, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 06, 2023 **What do you like best about Quick Facebook Chat App?** It's convenient to have the ability to block messages. If I were to suggest an improvement, it would be to add customization options on the website. Overall, it's an application with features. **What do you dislike about Quick Facebook Chat App?** Quick Facebook Chat App offers communication options and is user-friendly. There are features that enhance the overall experience. Adding functionalities for businesses like analytics and integrations better cater to their needs. **What problems is Quick Facebook Chat App solving and how is that benefiting you?** The Quick Facebook Chat App resolves issues related to slow and laggy messaging. It enables seamless communication, which greatly benefits businesses and delivers customer service. ### 4. A quick way to instant message across the world **Rating:** 4.0/5.0 stars **Reviewed by:** debjani d. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 07, 2023 **What do you like best about Quick Facebook Chat App?** its user friendly and most features are chat friendly with seversl options available to choose from, easy to implement and used frequently **What do you dislike about Quick Facebook Chat App?** It consumes lots of space in the device installed **What problems is Quick Facebook Chat App solving and how is that benefiting you?** not anything in particular, it keeps on updating from time to time ### 5. Effective Communication Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Andreia S. | Registered Dietitian, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 24, 2023 **What do you like best about Quick Facebook Chat App?** This app has helped streamline communication for my business. It was also very easy to set up and get started with. **What do you dislike about Quick Facebook Chat App?** I can not think of anything at this time. **What problems is Quick Facebook Chat App solving and how is that benefiting you?** Being able to reach out to clients and other companies quickly. ### 6. Quick Facebook Chat **Rating:** 4.0/5.0 stars **Reviewed by:** Lina V. | head coach, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 25, 2023 **What do you like best about Quick Facebook Chat App?** Easy to use, nice features and characteristics **What do you dislike about Quick Facebook Chat App?** The look could be way way better. Update **What problems is Quick Facebook Chat App solving and how is that benefiting you?** COMMUNICATE WITH PEOPLE ### 7. Socializing made easy **Rating:** 4.5/5.0 stars **Reviewed by:** Divya C. | General Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 23, 2023 **What do you like best about Quick Facebook Chat App?** Loads the content faster and quicker, easy to use and quick to connect **What do you dislike about Quick Facebook Chat App?** Alerts and notifications, calling is not of very good quality **What problems is Quick Facebook Chat App solving and how is that benefiting you?** Connecting and socializing faster without breakages ### 8. The messenger I use in communicating with friends, families and also I use it in business. **Rating:** 5.0/5.0 stars **Reviewed by:** Janet R. | Account Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 12, 2021 **What do you like best about Quick Facebook Chat App?** The most convenient way of communicating, like chatting, audio calls, and video calls. There's also an option of group communication depending on the members of the group or topic. I also use it in my business, in time my customer wants to get in touch with me. **What do you dislike about Quick Facebook Chat App?** The only thing I dislike here is that other people can easily send you a message though I didn't know them or I'm not interested in talking to them. But anyway, I can easily block them. **Recommendations to others considering Quick Facebook Chat App:** Use Facebook Chat to get in touch not only with friends and families but also in communicating in Business. It is easy to use and has various options to communicate like chats, calls, and video calls—also, an option for group communication. **What problems is Quick Facebook Chat App solving and how is that benefiting you?** The problem I encountered before was when there were times I was busy at work, and the group chat had a lot of messages. It keeps on notifying and distracts me at work. Good thing. I learned to mute it depending on how long I want. ### 9. Decent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 01, 2021 **What do you like best about Quick Facebook Chat App?** I love the convenience of this app. I also love the real time accuracy and the update of is messaging from the other person. **What do you dislike about Quick Facebook Chat App?** I don't like the sometimes pestering of its notifications of this app. I feel like it's constantly updating and should understand that after being exited out of once should signify not wanting anymore notifications from a particular thread. **Recommendations to others considering Quick Facebook Chat App:** Make it less agitating **What problems is Quick Facebook Chat App solving and how is that benefiting you?** Quick messaging and quick messages to specific people ### 10. Fb Chat App **Rating:** 5.0/5.0 stars **Reviewed by:** Chris S. | Systems Administrator, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 26, 2021 **What do you like best about Quick Facebook Chat App?** Easy code to implement on my website, it only took less than 5 min **What do you dislike about Quick Facebook Chat App?** There is nothing I dislike about this chat feature **What problems is Quick Facebook Chat App solving and how is that benefiting you?** Tech Support for customers on my website that are Facebook members and fans of my Facebook page ### 11. Innovation at it's finest! **Rating:** 5.0/5.0 stars **Reviewed by:** Emre K. | Emre Kadayifci, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 18, 2019 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Quick Facebook Chat App?** Ease of use was a must, moreover the agility and speed in the mainframe of this app made it so enjoyable to use. Quickly recommend and fix any customer mishaps using this app, which reduced downtime and customer wait time. And really, can you get a better service for free? Probably not, however more detailed and technical additions to this program require payments to activate such services. **What do you dislike about Quick Facebook Chat App?** I dislike some of the keyboard arrangements and some layouts, but otherwise a spectacular application with amazing features implemented. I dislike the micro transactions, and truly most of those additional purchases should be implemented in the actual application itself, rather than advertising as a freemium model, where it's free to join and set up, but more enhanced applications of this application require payment. Rather, one direct upfront cost would appeal to users much more. **Recommendations to others considering Quick Facebook Chat App:** This product allows the company to engage with customers quickly and efficiently, moreover, any situations arising from customers can be easily tended to with this application. **What problems is Quick Facebook Chat App solving and how is that benefiting you?** Quick responses to customers, much more faster than traditional Messenger apps and it makes a "business safe" version of messenger. If a customer is dissatisfied, it is easy to satisfy the customers needs and resolve outstanding issues. ### 12. Must have app **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** April 05, 2019 **What do you like best about Quick Facebook Chat App?** The best thing I love about the Quick Facebook chat by beeketing is the fact that, 1 it's 100% free to set up and use, 2 when a buyer chats to on your website it will send a message to your facebook page so that way your keep your buyers were they belong, 3 unlike over live chats where they take time to set up and limit amount of people who can chat at once this app has nothing like it so if anything it's worth using 100% **What do you dislike about Quick Facebook Chat App?** The only downside from what I can see is that you can't set up times on business hours :( so really if you have a facebook auto to reply back then that might inform your buyers you are even closed or away for now.. **What problems is Quick Facebook Chat App solving and how is that benefiting you?** It helps me to connect with any business owner. ### 13. Easy to use - increased communication with those accessing our website. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 22, 2019 **What do you like best about Quick Facebook Chat App?** I like that the program eliminates the need for an agent to handle our live chats. Often times, customers want a quick answer to a quick question and don't want the wait time of an email or text. This solves that problem. The integration to our website is is flawless as well. **What do you dislike about Quick Facebook Chat App?** Could have more customization when using on the website. Otherwise, no complaints. **Recommendations to others considering Quick Facebook Chat App:** Give it a try. It may very well be that this is the solution you're looking for. **What problems is Quick Facebook Chat App solving and how is that benefiting you?** Benefits are that we can have extended and very direct contact with visitors and interested parties. ### 14. Works Well **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 16, 2019 **What do you like best about Quick Facebook Chat App?** This is super easy to use and to be able to quick chat with someone that you want to reach out to. I personally like using other software though more than this application. **What do you dislike about Quick Facebook Chat App?** Nothing really, I just like using other applications more and I do not know many people that have used this. **Recommendations to others considering Quick Facebook Chat App:** It is very easy to use! **What problems is Quick Facebook Chat App solving and how is that benefiting you?** Being able to reach out to a person or business and be able to quick chat them through the application. ## Quick Facebook Chat App Discussions - [What is Quick Facebook Chat App used for?](https://www.g2.com/discussions/what-is-quick-facebook-chat-app-used-for) - [View Quick Facebook Chat App pricing details and edition comparison](https://www.g2.com/products/quick-facebook-chat-app/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-29+19%3A38%3A34+-0500&secure%5Bsession_id%5D=22fb3dd9-cf03-40ab-aa01-4eb6bd3bdacb&secure%5Btoken%5D=113813e468f19311d72cc057706a4f442325b2b72a1c1f27570817fd86e06b89&format=llm_user) ## Quick Facebook Chat App Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information - Augmented Analytics - Proactive Chat **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Additional Functionality** - Customer Surveys - Lead Qualification - Transcripts/Chat History - Language Detection - Pre-Configured Bot - Lead Capture - Code-free Development - Natural Language Processing - Multi-Language - For Sales/Marketing - Contextual Guidance - Automated Responses - Customer Support - Chatbot - Intent Recognition - Sentiment Analysis - Customer Experience Management - Query Suggestions - Transfers/Routing - AI Copilot - Canned Responses - AI/Machine Learning - Multi-Channel Communication - Automated Routing - Workflow Automation ## Top Quick Facebook Chat App Alternatives - [Fin](https://www.g2.com/products/fin/reviews) - 4.5/5.0 (3,751 reviews) - [Drift](https://www.g2.com/products/drift/reviews) - 4.4/5.0 (1,203 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,721 reviews)