Best Assisted Living Software

How Many Assisted Living Software Products Does G2 Track?

Total Products under this Category: 175

Category Stats (Sep 2026)

  • Average Rating: 4.25/5 (↓0.02 vs Aug 2026) The average rating of products in this category, based on all submitted ratings

Last updated: September 01, 2026

How Does G2 Rank Assisted Living Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 700+ Authentic Reviews
  • 175+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Assisted Living Software

G2 Grid® for Assisted Living Software plotting products by satisfaction and market presence

Highlighted products: Therap Services, PointClickCare Senior Living Platform, ShiftCare, Cerner CareTracker, ECP, Carefeed, Net Health Therapy for Senior Living, and Aline.

Underlying data: [Grid® JSON](https://www.g2.com/categories/assisted-living/grids.json?focus%5B%5D=therap-services&focus%5B%5D=pointclickcare-senior-living-platform&focus%5B%5D=shiftcare&focus%5B%5D=cerner-caretracker&focus%5B%5D=ecp-ecp&focus%5B%5D=carefeed&focus%5B%5D=net-health-therapy-for-senior-living&focus%5B%5D=aline-aline)

Therap Services

Therap Services is the national leader in HIPAA-compliant electronic documentation solutions for organizations in Long-Term Services and Supports (LTSS), Home and Community-Based Services (HCBS), and other human services industries. The system caters to a wide range of providers, including those serving individuals with intellectual and developmental disabilities, community employment and vocational rehabilitation programs, special education and school health services, aging and home health agencies, and autism programs. Therap's key features include electronic health record (EHR) capabilities, electronic visit verification (EVV) to track and manage service visits, comprehensive incident reporting and management tools, and person-centered planning tools to support individualized service goals and outcomes. Additionally, the system includes functionality to manage waiver slots and waiting lists, helping providers streamline day-to-day operations.

Average Rating: 4.6/5.0

Total Reviews: 228

How Do G2 Users Rate Therap Services?

  • Quality of Support: 9.3/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.5/10)
  • Ease of Use: 8.8/10 (Category avg: 8.4/10)
  • Ease of Admin: 8.9/10 (Category avg: 8.5/10)

Who Is the Company Behind Therap Services?

  • Seller: Therap
  • Year Founded: 2003
  • HQ Location: Torrington, US
  • Twitter: @therapservices
    515 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    174 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Director, Quality Assurance Coordinator
  • Top Industries: Hospital & Health Care, Individual & Family Services
  • Company Size: 71% Medium, 19% Small

What Do G2 Reviewers Say About Therap Services?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of documentation with Therap Services, enhancing compliance and information sharing effectively.
  • Users praise the exceptional customer support of Therap Services, enhancing their overall experience and satisfaction.
  • Users value the all-in-one services of Therap, enhancing efficiency and accessibility for their caseloads.
  • Users value the versatility and capabilities of Therap Services, appreciating its responsiveness to provider feedback and continuous improvements.
  • Users find Therap Services to be very easy to use, making access to ledgers and updates simple and convenient.
Cons
  • Users find poor navigation in Therap Services frustrating, complicating simple tasks and making it hard to use effectively.
  • Users find the time consumption of manually inputting data and learning the system frustrating and tedious.
  • Users experience access difficulty due to frequent logins after periods of inactivity, which can be frustrating.
  • Users often experience delayed responses for billing issues, making it frustrating to resolve payment-related concerns.

What Are Recent G2 Reviews of Therap Services?

What Are G2 Users Discussing About Therap Services?

PointClickCare Senior Living Platform

PointClickCare's Senior Living Platform is a comprehensive, cloud-based solution designed to enhance the operational efficiency and care quality within senior living communities. By integrating clinical, financial, and operational functions into a single system, it streamlines workflows, reduces administrative burdens, and fosters better communication among care teams. This platform empowers staff to deliver personalized, proactive care, ultimately improving resident outcomes and satisfaction. Key Features and Functionality: - Resident Management: Provides comprehensive resident profiles, including medical history, care plans, and medication lists, facilitating personalized care. - Paperless Move-Ins: Eliminates manual move-in paperwork, allowing staff to spend more time engaging with new residents while supporting compliance. - Pharmacy Collaboration: Simplifies medication order management through seamless integration with preferred pharmacies, ensuring timely medication availability. - Integrated Billing: Aligns billing with resident management and service documentation to maximize reimbursement and enhance trust with residents and their families. - Actionable Reporting Dashboards: Offers interactive dashboards for enterprise-level leaders and local teams, facilitating improved resident outcomes and operational efficiency. - Mobile Accessibility: Features mobile applications like PointClickCare Companion, enabling real-time documentation and communication at the point of care. Primary Value and Solutions Provided: The Senior Living Platform addresses critical challenges in senior care by enhancing care coordination, reducing administrative tasks, and improving financial performance. By providing real-time, comprehensive resident information and streamlining operations, it enables care teams to deliver personalized, proactive care. This approach not only improves resident outcomes and satisfaction but also helps communities manage staffing shortages and rising operational costs effectively. Additionally, the platform's integration with North America's largest long-term and post-acute care dataset offers unparalleled insights, supporting data-driven decision-making and continuous improvement in care delivery.

Average Rating: 4.2/5.0

Total Reviews: 26

How Do G2 Users Rate PointClickCare Senior Living Platform?

  • Quality of Support: 7.7/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.5/10)
  • Ease of Use: 8.8/10 (Category avg: 8.4/10)
  • Ease of Admin: 7.5/10 (Category avg: 8.5/10)

Who Is the Company Behind PointClickCare Senior Living Platform?

  • Seller: PointClickCare
  • Year Founded: 2000
  • HQ Location: Mississauga, Ontario
  • Twitter: @PointClickCare
    4,117 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,311 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care
  • Company Size: 42% Medium, 42% Large

What Do G2 Reviewers Say About PointClickCare Senior Living Platform?

AI-generated summary from verified user reviews

Pros
  • Users value the data security of PointClickCare, ensuring safe communication and centralized resident information.
  • Users appreciate the user-friendly design of PointClickCare, making it easy to access resident information seamlessly.
Cons
  • Users struggle with inefficient reporting, finding it challenging to access specific data in their reports.

What Are Recent G2 Reviews of PointClickCare Senior Living Platform?

What Are G2 Users Discussing About PointClickCare Senior Living Platform?

ShiftCare

ShiftCare is a home care agency software that makes it easy to schedule work, collaborate with caregivers and upload important care documentation, giving you and your team more time for what matters most.

Average Rating: 4.6/5.0

Total Reviews: 44

How Do G2 Users Rate ShiftCare?

  • Quality of Support: 9.3/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.5/10)
  • Ease of Use: 9.0/10 (Category avg: 8.4/10)
  • Ease of Admin: 8.8/10 (Category avg: 8.5/10)

Who Is the Company Behind ShiftCare?

  • Seller: ShiftCare
  • Year Founded: 2015
  • HQ Location: Sydney, New South Wales
  • Twitter: @shiftcare
    42 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    118 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Health, Wellness and Fitness
  • Company Size: 93% Small, 7% Medium

What Are Recent G2 Reviews of ShiftCare?

Cerner CareTracker

CareTracker helps long-term care facilities reduce risk and increase reimbursement as well as manage required resident documentation.

Average Rating: 3.8/5.0

Total Reviews: 25

How Do G2 Users Rate Cerner CareTracker?

  • Quality of Support: 8.3/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.5/10)
  • Ease of Use: 8.9/10 (Category avg: 8.4/10)
  • Ease of Admin: 8.5/10 (Category avg: 8.5/10)

Who Is the Company Behind Cerner CareTracker?

  • Seller: Cerner
  • Year Founded: 1979
  • HQ Location: Kansas City, MO
  • LinkedIn® Page: www.linkedin.com
    10,903 employees on LinkedIn®
  • Ownership: VIE - Vienna Stock Exchange
  • Total Revenue (USD mm): $5,505

Who Uses This Product?

  • Top Industries: Hospital & Health Care
  • Company Size: 44% Large, 40% Medium

What Are Recent G2 Reviews of Cerner CareTracker?

What Are G2 Users Discussing About Cerner CareTracker?

ECP

ECP (Extended Care Professional) is the easiest to use, all-in-one software platform purpose-built for assisted living and senior living communities. ECP brings together eMAR, EHR, CRM, Move-Ins, Billing, and Insights in a single connected system so data entered in sales flows into clinical, and clinical flows into billing, with no duplicate entry. Unlike systems adapted from hospitals or skilled nursing facilities, ECP is designed around how assisted living actually operates. The platform serves frontline care staff, directors of nursing, executive directors, and multi-community operators, from single-site communities to large enterprise portfolios, across 8,500+ communities in all 50 states. Key capabilities include pharmacy-initiated eMAR with 850+ pharmacy integrations, care plan and documentation workflows built for assisted living compliance, a senior living-specific CRM, digital move-in and admissions management, and automated billing charge capture. ECP also offers AI-powered medication safety tools. 100% US-based support. Cloud-based. No local installation required.

Average Rating: 4.8/5.0

Total Reviews: 55

How Do G2 Users Rate ECP?

  • Quality of Support: 9.6/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.5/10)
  • Ease of Use: 8.9/10 (Category avg: 8.4/10)
  • Ease of Admin: 9.0/10 (Category avg: 8.5/10)

Who Is the Company Behind ECP?

  • Seller: ECP
  • Year Founded: 2004
  • HQ Location: East Troy, WI
  • Twitter: @ExtendedCarePro
    663 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    566 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Mental Health Care
  • Company Size: 50% Small, 36% Medium

What Do G2 Reviewers Say About ECP?

AI-generated summary from verified user reviews

Pros
  • Users praise the knowledgeable customer support of ECP, appreciating their quick assistance and clear explanations.
  • Users find ECP's ease of use remarkable, significantly reducing workload while efficiently managing essential information.
  • Users value the responsive support team of ECP, ensuring timely assistance and comprehensive answers to queries.
  • Users find ECP to be user-friendly and feature-rich, facilitating easy integration and customization for diverse needs.
  • Users find ECP easy to learn, enabling self-teaching and effective use of its convenient features.
Cons
  • Users find ECP to be expensive, with additional costs and high charges making it less suitable for small nonprofits.
  • Users find the learning curve steep, making it difficult for teams to adapt quickly to ECP implementation.
  • Users find that coding errors require extensive training and support to resolve, complicating their experience with ECP.
  • Users struggle with difficult navigation, finding the system slow and unintuitive with too many steps required.
  • Users face a difficult setup with ECP, citing high charges and installation fees as significant obstacles.

What Are Recent G2 Reviews of ECP?

What Are G2 Users Discussing About ECP?

Carefeed

Carefeed is an all-in-one operations platform to help senior living and long-term care communities simplify their daily operations. By replacing paperwork, spreadsheets, and disconnected tools with an easy-to-use solution, Carefeed saves time, reduces stress, and ensures residents, families, and staff stay informed and connected. Seamlessly integrating with EHRs and HR systems, Carefeed works alongside the tools providers already use—so they can keep everything running smoothly without extra hassle. With transparent pricing, personalized support, and scalable features, Carefeed serves over 2,000 communities, helping staff spend less time on tedious tasks and more time providing great care, keeping families in the loop, and running their communities with confidence. At Carefeed, we help senior living and long-term care teams lighten their workload, stay organized, and focus on what matters—caring for residents and supporting families.

Average Rating: 5.0/5.0

Total Reviews: 17

How Do G2 Users Rate Carefeed?

  • Quality of Support: 9.8/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.5/10)
  • Ease of Use: 9.9/10 (Category avg: 8.4/10)
  • Ease of Admin: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Carefeed?

  • Seller: Carefeed
  • Year Founded: 2020
  • HQ Location: Cincinnati, US
  • LinkedIn® Page: www.linkedin.com
    74 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care
  • Company Size: 65% Medium, 24% Large

What Do G2 Reviewers Say About Carefeed?

AI-generated summary from verified user reviews

Pros
  • Users find Carefeed's document management system easy to navigate, enhancing convenience for families and streamlining admissions.
  • Users appreciate the ease of use of Carefeed, making documentation simple for families and staff alike.
  • Users value the efficient communication capabilities of Carefeed, helping them stay organized with family and coworkers.
  • Users value the communication efficiency of Carefeed, enhancing organization and keeping interactions with families and coworkers seamless.
  • Users find Carefeed highly efficient for organizing communication with families and co-workers, enhancing overall workflow.
Cons
  • Users express dissatisfaction with limited customization, particularly regarding the inability to add personal documents.
  • Users are disappointed by the missing feature of customizable document uploads in Carefeed.
  • Users find the new access codes cumbersome and prefer a simpler way to add their own documents.

What Are Recent G2 Reviews of Carefeed?

Net Health Therapy for Senior Living

Optima Therapy for SNFs provides contract therapy companies, skilled nursing facilities (SNFs), assisted living facilities (ALFs) and continuing care retirement communities (CCRCs) with the industry’s leading therapy management software for over 25 years. With streamlined operational, clinical and billing workflows, you can focus on improving patient care and outcomes, while successfully meeting the demands of value-based care.

Average Rating: 3.6/5.0

Total Reviews: 37

How Do G2 Users Rate Net Health Therapy for Senior Living?

  • Quality of Support: 7.3/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.5/10)
  • Ease of Use: 7.7/10 (Category avg: 8.4/10)
  • Ease of Admin: 8.9/10 (Category avg: 8.5/10)

Who Is the Company Behind Net Health Therapy for Senior Living?

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Health, Wellness and Fitness
  • Company Size: 46% Medium, 31% Small

What Are Recent G2 Reviews of Net Health Therapy for Senior Living?

What Are G2 Users Discussing About Net Health Therapy for Senior Living?

Aline

The Aline senior living operating system tackles senior living’s most complex challenges in a single, user-friendly platform customized to support your business processes. Aline unites critical workflows— from sales and marketing, operations, leasing, billing, and payments, to resident care and accounting — which together drive occupancy and revenue growth, while enabling a better workday for staff. Purpose-built for senior living, the Aline suite includes CRM, marketing automation, contact center, leasing, billing, payments, care and medication management, quality, accounting, and business intelligence. Powerful automation, senior living designed features, an intuitive UI, mobile apps and streamlined workflows drive productivity and revenue potential, for mid to large size portfolios. Aline easily scales and features an open API that facilitates 100+ integrations and 175+ pharmacy partners. Includes 100+ built-in reports, plus custom reporting capabilities, including real-time executive dashboards and reports. Drive community and portfolio performance through operational efficiency, cost savings, and improved oversight. Aline is purpose-built for senior living, including assisted living, independent living, memory care, long-term care, and skilled nursing facilities.

Average Rating: 4.2/5.0

Total Reviews: 10

How Do G2 Users Rate Aline?

  • Quality of Support: 8.2/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 7.3/10 (Category avg: 8.5/10)
  • Ease of Use: 7.7/10 (Category avg: 8.4/10)
  • Ease of Admin: 8.7/10 (Category avg: 8.5/10)

Who Is the Company Behind Aline?

  • Seller: Aline
  • Year Founded: 2010
  • HQ Location: Louisville, KY
  • LinkedIn® Page: www.linkedin.com
    202 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 70% Medium, 30% Small

What Do G2 Reviewers Say About Aline?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Aline, finding it streamlined and efficient for quick metric retrieval.
  • Users commend Aline for its efficiency, allowing quick metrics access and effortless usability without time wastage.
  • Users value the time-saving efficiency of Aline, enabling quick metrics access and streamlined operations.

What Are Recent G2 Reviews of Aline?

What Are G2 Users Discussing About Aline?

Casamba Skilled

Comprehensive, user-friendly software provides automated workflows to help you gain efficiency, ensure compliance and maximize reimbursement for therapy services.

Average Rating: 4.3/5.0

Total Reviews: 12

How Do G2 Users Rate Casamba Skilled?

  • Quality of Support: 8.3/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.5/10)
  • Ease of Use: 8.2/10 (Category avg: 8.4/10)
  • Ease of Admin: 7.2/10 (Category avg: 8.5/10)

Who Is the Company Behind Casamba Skilled?

  • Seller: Casamba
  • Year Founded: 1993
  • HQ Location: Pittsburgh, Pennsylvania, United States
  • Twitter: @CasambaCorp
    952 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    568 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care
  • Company Size: 50% Large, 33% Medium

What Are Recent G2 Reviews of Casamba Skilled?

What Are G2 Users Discussing About Casamba Skilled?

myUnity

Netsmart myUnity® is an EHR purpose-built for the full post-acute care continuum, with one patient record shared across home health, hospice, palliative care, personal care, assisted living, memory care, dementia care, skilled nursing, senior living and more. When a patient or resident transitions between care settings, their care history, demographics, documentation and financial information follow them to support continuity of care. No duplicate entry. No starting over. Built into myUnity, Bells brings AI into existing workflows to support more complete documentation at the point of care, surface patient risk earlier and help leaders make more informed decisions about care prioritization and resource allocation. myUnity is ONC-Certified and CHAP Verified for home health and hospice and has been rated the #1 post-acute EHR by Black Book for 11 consecutive years. No other post-acute EHR covers the full continuum in a single system with AI embedded natively in the end-user’s workflow.

Average Rating: 3.4/5.0

Total Reviews: 48

How Do G2 Users Rate myUnity?

  • Quality of Support: 7.6/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 7.3/10 (Category avg: 8.5/10)
  • Ease of Use: 6.7/10 (Category avg: 8.4/10)
  • Ease of Admin: 6.6/10 (Category avg: 8.5/10)

Who Is the Company Behind myUnity?

  • Seller: Netsmart
  • Year Founded: 1968
  • HQ Location: Overland Park, KS
  • Twitter: @netsmarttech
    4,424 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,725 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care
  • Company Size: 50% Medium, 26% Large

What Are Recent G2 Reviews of myUnity?

What Are G2 Users Discussing About myUnity?

The WorxHub

TheWorxHub, designed by Siemens specifically for healthcare, is the most user-friendly, cloud-based CMMS solution today, combining asset management, compliance readiness, and safety rounding — all into one easy-to-use solution. We provide frictionless access to embedded accreditation standards and preventive maintenance templates, enabling those on the frontline to stay organized, streamline operations and communication, and reduce costs — all for when it matters the most. TheWorxHub includes built-in, up-to-date compliance standards for The Joint Commission and DNV, designed to track compliance-related tasks and environment of care rounding. The solution also includes pre-built tools and reports, such as deficiency-specific dashboards for generating automated work orders and deficiency notifications, as well risk assessment frameworks and dashboards for tracking riskiest assets. The solution allows users to schedule and automate location and asset-based work orders, schedule preventive maintenance work orders on high-value assets and synchronize biomedical and facilities asset management. In addition, the solution provides ongoing visibility to assets requiring safety inspections. TheWorxHub mobile app enables teams to update service requests and inspection requirements, as well as prioritize and complete work orders anytime, anywhere. The solution provides real-time data and analysis with built-in reports, predefined dashboards with KPIs, and data visualization tools – accessible for any user via web or mobile.

Average Rating: 4.7/5.0

Total Reviews: 19

How Do G2 Users Rate The WorxHub?

  • Quality of Support: 8.8/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 7.5/10 (Category avg: 8.5/10)
  • Ease of Use: 9.0/10 (Category avg: 8.4/10)
  • Ease of Admin: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind The WorxHub?

Who Uses This Product?

  • Top Industries: Hospital & Health Care
  • Company Size: 75% Medium, 20% Small

What Are Recent G2 Reviews of The WorxHub?

What Are G2 Users Discussing About The WorxHub?

CareSuite

CareSuite is a quality EHR designed by senior living professionals to give you the most important tools first. CareSuite helps facilities achieve long term sustainability.

Average Rating: 4.1/5.0

Total Reviews: 11

How Do G2 Users Rate CareSuite?

  • Quality of Support: 8.6/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.5/10)
  • Ease of Use: 8.3/10 (Category avg: 8.4/10)
  • Ease of Admin: 8.9/10 (Category avg: 8.5/10)

Who Is the Company Behind CareSuite?

Who Uses This Product?

  • Top Industries: Hospital & Health Care
  • Company Size: 73% Medium, 27% Small

What Are Recent G2 Reviews of CareSuite?

What Are G2 Users Discussing About CareSuite?

AL ADVANTAGE

AL ADVANTAGE assisted living software is a "Best of Breed", cloud-based, platform designed by expert senior healthcare practitioners to assist caregivers in providing the highest quality care. Our time-saving “type-once” data entry process saves valuable time, by eliminating unnecessary duplication and errors - allowing resident data to flow seamlessly into key functions, forms and reports within the platform. AL ADVANTAGE (ALA) integrates senior care “best practices” to improve resident care, community and family communications, as well as state-specific compliance. More accurate assessments, care plans and resident billing are accomplished with standardized care wording and customizable care levels. Our automated charting, reports, reminders and alerts free up caregivers to focus more fully on residents’ needs instead of piles of paperwork, which improves patient outcomes. We offer a FREE 30-minute demo to answer your questions.

Average Rating: 4.3/5.0

Total Reviews: 12

How Do G2 Users Rate AL ADVANTAGE?

  • Quality of Support: 9.3/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.5/10)
  • Ease of Use: 8.9/10 (Category avg: 8.4/10)
  • Ease of Admin: 9.2/10 (Category avg: 8.5/10)

Who Is the Company Behind AL ADVANTAGE?

Who Uses This Product?

  • Top Industries: Hospital & Health Care
  • Company Size: 50% Small, 33% Medium

What Are Recent G2 Reviews of AL ADVANTAGE?

What Are G2 Users Discussing About AL ADVANTAGE?

Residex

Built by caregivers, for caregivers, Residex elevates the senior living experience for every individual. We deliver the most comprehensive connected care platform, that's purpose-built for senior living: the owners, employees and residents, through an intelligent system that unifies your community across departments for greater efficiency and outcomes. We offer a portfolio of integrated solutions that solve the most common challenges associated with senior living, including EHR (Electronic Health Records), eMAR (Electronic Medication Administration Records), intake and assessments, care planning, regulatory compliance management, workforce management and staffing, financial management and employee development. At Residex, we are building a world where senior living communities run flawlessly, and where clinical and operational missions align, allowing every caregiver to show up fully, every resident to receive the care they deserve, and every community to grow responsibly, with humans at the core.

Average Rating: 4.3/5.0

Total Reviews: 8

How Do G2 Users Rate Residex?

  • Quality of Support: 9.2/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.5/10)
  • Ease of Use: 8.3/10 (Category avg: 8.4/10)
  • Ease of Admin: 9.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Residex?

  • Seller: Residex
  • Year Founded: 2000
  • HQ Location: Englewood, Colorado, United States
  • LinkedIn® Page: www.linkedin.com
    63 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care
  • Company Size: 50% Medium, 38% Small

What Do G2 Reviewers Say About Residex?

AI-generated summary from verified user reviews

Pros
  • Users value the streamlined charting capabilities of Residex, enhancing service efficiency for assisted living facilities.
  • Users value the streamlined charting efficiency of Residex, enhancing service delivery in assisted living facilities.
  • Users value the comprehensive features of Residex, enhancing service delivery and streamlining various operational tasks.
  • Users appreciate the ease of use of Residex, enabling seamless charting and communication in their facilities.
  • Users appreciate the streamlined features of Residex, which enhance service delivery in assisted living facilities.
Cons
  • Users experience file management issues with Residex, wishing for easier access across different chart areas.
  • Users desire better information management, wishing for more seamless access across different areas of the chart.
  • Users feel the limited access to information across different areas of the chart hampers their workflow and efficiency.

What Are Recent G2 Reviews of Residex?

What Are G2 Users Discussing About Residex?

StoriiCare

StoriiCare is an AI-powered EHR and care management platform for adult day care centers, assisted living providers, and care homes. Trusted by over 300 care providers across 11 countries, it combines clinical documentation, private pay and Medicaid billing, and family engagement in one easy-to-use system. Care staff use StoriiCare to document care digitally, replacing paper records and reducing administrative time. Administrators gain real-time oversight across their organization. Families stay informed and connected to their loved ones through activity updates and shared care profiles. StoriiCare includes Skye, a built-in AI agent designed for care environments. Skye helps staff draft progress notes, identifies patterns in care data, and guides teams through documentation workflows. No technical expertise is required. On the clinical side, StoriiCare covers the full care lifecycle. Teams can complete care assessments, manage individualized care plans, record medication administration, log ADLs, write progress notes, and report incidents and falls. Every record is stored securely and accessible in real time. For billing, StoriiCare supports both private pay and Medicaid reimbursement. Providers can generate invoices, track attendance, manage authorization limits, and produce documentation needed for claims, all within the same platform used for care delivery. StoriiCare is used by adult day programs, memory care communities, residential care homes, and other community-based providers. It is recognized by Software Advice as Most Recommended and Best Customer Support, and is known for its ease of use, 50-plus features, and responsive support team.

Average Rating: 4.7/5.0

Total Reviews: 23

How Do G2 Users Rate StoriiCare?

  • Quality of Support: 9.6/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.5/10)
  • Ease of Use: 8.7/10 (Category avg: 8.4/10)
  • Ease of Admin: 9.2/10 (Category avg: 8.5/10)

Who Is the Company Behind StoriiCare?

  • Seller: StoriiCare
  • Company Website:
  • Year Founded: 2014
  • HQ Location: San Mateo, US
  • Twitter: @StoriiCare
    7,617 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    68 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Health, Wellness and Fitness
  • Company Size: 83% Small, 9% Medium

What Do G2 Reviewers Say About StoriiCare?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of StoriiCare, appreciating its intuitive design and streamlined navigation for staff.
  • Users appreciate the excellent customer support of StoriiCare, valuing quick assistance and responsiveness to feedback.
  • Users value the efficiency of StoriiCare, praising its seamless implementation and responsive customer support.
  • Users value the high customizability of StoriiCare, enhancing how they track and support their participants effectively.
  • Users value the customization options in StoriiCare, enhancing functionality and tailoring experiences to meet diverse needs.
Cons
  • Users face technical issues like bugs and overwhelming learning curves, although fixes are prioritized once identified.
  • Users find the limited features of StoriiCare hinder efficiency and complicate documentation processes for staff.
  • Users find StoriiCare has poor usability, citing slow documentation processes and complexities despite its customization options.
  • Users experience software bugs in StoriiCare, leading to glitches that complicate task management and messaging functionalities.
  • Users experience billing issues with StoriiCare, particularly regarding compatibility with Regional Centers' billing systems.

What Are Recent G2 Reviews of StoriiCare?

Emma Stein
ES
Researched and written by Emma Stein
Updated October 3, 2024