# Best Home Care Agency Management Software - Page 3 *By [Emma Stein](https://research.g2.com/insights/author/emma-stein)* Home care agency management software simplifies administrative and financial operations, patient care management, and therapy and rehabilitative service coordination for home care agencies. Home care agencies and service providers provide both skilled and non-skilled (or non-medical) and short-term and long-term care to patients within the comfort of their own homes. Registered nurses, rehabilitative therapists, home aides, medical social workers, and case workers can all leverage home care agency management software to coordinate business operations, centralize processes and workflows, optimize scheduling and caregiving duties, and simplify claims and insurance billing. Depending on the product, home care agency management software may have paired mobile apps to allow caregivers to access schedules and patient records on the go. CRM functionality to support leads and sales may also exist but is not mandatory. Products in the Home Care Agency Management category must serve the unique workflow and billing needs of standard home health care agencies, private duty home care agencies, or both. To qualify for inclusion in the Home Care Agency Management category, a product must: - Enable caregiver scheduling and support compliance with electronic visit verification (EVV) or related insurance requirements - Natively provide patient records management or integrate with EHR systems - Track individualized care plans for patients and caregiver assignments - Support billing and insurance verification workflows and integrate with revenue cycle management solutions\> ## Top Home Care Agency Management Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [AxisCare Home Care Software](https://www.g2.com/products/axiscare-home-care-software/reviews) | 4.7/5.0 (231 reviews) | Caregiver scheduling with GPS-verified clock-in compliance | "[Axiscare- The leading expert in non medical homecare](https://www.g2.com/survey_responses/axiscare-home-care-software-review-13051766)" | | 2 | [CareSmartz360](https://www.g2.com/products/caresmartz360/reviews) | 4.8/5.0 (67 reviews) | Caregiver scheduling with family portal transparency | "[CareSmartz: Simple, Customizable Portal That’s Easy to Set Up](https://www.g2.com/survey_responses/caresmartz360-review-13022482)" | | 3 | [Therap Services](https://www.g2.com/products/therap-services/reviews) | 4.6/5.0 (219 reviews) | IDD documentation with state compliance reporting | "[Therap is Amazing](https://www.g2.com/survey_responses/therap-services-review-4900167)" | | 4 | [AlayaCare](https://www.g2.com/products/alayacare-alayacare/reviews) | 4.0/5.0 (74 reviews) | Real-time caregiver scheduling with mobile clock-in | "[Outstanding Customer Support and Innovation](https://www.g2.com/survey_responses/alayacare-review-12214724)" | | 5 | [PointClickCare Skilled Nursing Platform](https://www.g2.com/products/pointclickcare-skilled-nursing-platform/reviews) | 4.5/5.0 (16 reviews) | Consolidated clinical documentation across skilled nursing settings | "[One of the Most User-Friendly EHRs—Easy Imports and All-in-One Access](https://www.g2.com/survey_responses/pointclickcare-skilled-nursing-platform-review-12474023)" | | 6 | [Aaniie Care](https://www.g2.com/products/aaniie-care/reviews) | 4.6/5.0 (62 reviews) | Caregiver scheduling with EVV and billing integration | "[Intuitive Scheduling and Comprehensive Client & Associate Profiles](https://www.g2.com/survey_responses/aaniie-care-review-12695003)" | | 7 | [Verveware](https://www.g2.com/products/verveware/reviews) | 5.0/5.0 (41 reviews) | EVV-to-billing workflows with state claims automation | "[Effortless Task Management with Verveware](https://www.g2.com/survey_responses/verveware-review-11018435)" | | 8 | [INMYTEAM](https://www.g2.com/products/inmyteam/reviews) | 4.6/5.0 (82 reviews) | EVV-compliant scheduling with caregiver proximity coordination | "[User-Friendly with Efficient Coordination](https://www.g2.com/survey_responses/inmyteam-review-12684599)" | | 9 | [Alora Home Health](https://www.g2.com/products/alora-home-health/reviews) | 4.5/5.0 (76 reviews) | Small home health agencies needing all-in-one compliance | "[Amazing overall](https://www.g2.com/survey_responses/alora-home-health-review-11730932)" | | 10 | [Generations Homecare System](https://www.g2.com/products/generations-homecare-system/reviews) | 4.5/5.0 (10 reviews) | — | "[17 years and still happy!](https://www.g2.com/survey_responses/generations-homecare-system-review-7218720)" | ## G2 Grid® for Home Care Agency Management Software ![G2 Grid® for Home Care Agency Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/home-care-agency-management/grids.png?focus%5B%5D=12627&focus%5B%5D=61084&focus%5B%5D=44186&focus%5B%5D=41515&focus%5B%5D=45032&focus%5B%5D=103121&focus%5B%5D=1362394&focus%5B%5D=1267586) Highlighted products: AxisCare Home Care Software, CareSmartz360, AlayaCare, Therap Services, PointClickCare Skilled Nursing Platform, Aaniie Care, Verveware, and INMYTEAM. Underlying data: [Grid® JSON](https://www.g2.com/categories/home-care-agency-management/grids.json?focus%5B%5D=axiscare-home-care-software&focus%5B%5D=caresmartz360&focus%5B%5D=alayacare-alayacare&focus%5B%5D=therap-services&focus%5B%5D=pointclickcare-skilled-nursing-platform&focus%5B%5D=aaniie-care&focus%5B%5D=verveware&focus%5B%5D=inmyteam) ## How Many Home Care Agency Management Software Products Does G2 Track? **Total Products under this Category:** 115 ### Category Stats (Jul 2026) - **Average Rating**: 3.96/5 (↓0.05 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: eCaring (+0.66%) - Among all products in this category, eCaring recorded the largest rating increase compared to last month *Last updated: July 17, 2026* ## How Does G2 Rank Home Care Agency Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 1,500+ Authentic Reviews - 115+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Home Care Agency Management Software Is Best for Your Use Case? - **Leader:** [AxisCare Home Care Software](https://www.g2.com/products/axiscare-home-care-software/reviews) - **Highest Performer:** [Verveware](https://www.g2.com/products/verveware/reviews) - **Easiest to Use:** [AxisCare Home Care Software](https://www.g2.com/products/axiscare-home-care-software/reviews) - **Top Trending:** [ShiftCare](https://www.g2.com/products/shiftcare/reviews) - **Best Free Software:** [ShiftCare](https://www.g2.com/products/shiftcare/reviews) --- **Sponsored** ### Verveware Verveware is an Electronic Visit Verification (EVV) platform specifically designed for non-medical home care agencies. This innovative solution addresses the unique needs of home care providers by integrating essential functionalities such as visit compliance tracking, scheduling, caregiver workflows, and billing visibility. By connecting directly to state EVV aggregators, Verveware streamlines operations for agencies that work with Medicaid, private pay, and VA billing, ultimately enhancing their efficiency and financial performance. The target audience for Verveware includes home care agencies that require a tailored solution to manage their operations effectively. Unlike traditional EVV systems that have been adapted from medical settings, Verveware is purpose-built for the home care industry. This focus ensures that the platform meets the specific challenges faced by caregivers and clients, providing a more intuitive and user-friendly experience. The platform is particularly beneficial for agencies looking to reduce errors, prevent claim rejections, and expedite payment processes, all of which are critical for maintaining financial health in the competitive home care market. Key features of Verveware include its robust scheduling capabilities, which allow agencies to efficiently allocate caregivers to clients while ensuring compliance with visit requirements. The platform also simplifies caregiver workflows, enabling them to focus more on providing quality care rather than navigating cumbersome software. Additionally, Verveware offers clear billing visibility across various payers, which helps agencies manage their finances more effectively and reduces the likelihood of payment delays. This streamlined approach not only enhances operational efficiency but also improves the overall experience for both caregivers and clients. One of the distinguishing factors of Verveware is its commitment to user accessibility and automation. Unlike many existing EVV solutions that suffer from outdated designs and excessive complexity, Verveware is built with a modern interface that minimizes unnecessary clicks and screens. This thoughtful design allows users to navigate the platform with ease, ensuring that caregivers can quickly access the information they need to deliver high-quality care. By prioritizing the needs of caregivers and clients, Verveware stands out in the EVV landscape as a solution that genuinely supports the home care industry. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=451&secure%5Bchosen_at%5D=2026-07-17T10%3A56%3A56Z&secure%5Bdisplayable_resource_id%5D=451&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=451&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1362394&secure%5Bresource_id%5D=451&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fhome-care-agency-management&secure%5Btoken%5D=163787f1bb3ecf47a39a4f86469129d9dccaf73f6b57816b678824fb9ae537a2&secure%5Burl%5D=https%3A%2F%2Fverveware.co%2Fdemo-g2&secure%5Burl_type%5D=book_demo) --- ## What Are the Top-Rated Home Care Agency Management Software Products in 2026? ### 1. [HHCinfinity](https://www.g2.com/products/hhcinfinity/reviews) HHC 3000 is a powerful combination of Medicare, private-duty, and Point of Care software that's fully integrated, easy to use and cost-effective. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate HHCinfinity?** - **Has the product been a good partner in doing business?:** 5.0/10 (Category avg: 8.1/10) **Who Is the Company Behind HHCinfinity?** - **Seller:** [Allegheny Software Publishers](https://www.g2.com/sellers/allegheny-software-publishers) - **HQ Location:** St Marys, US - **Twitter:** @alleghenysoft (4 Twitter followers) - **LinkedIn® Page:** http://www.linkedin.com/company/allegheny-software (2 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of HHCinfinity? **"[Could be better](https://www.g2.com/survey_responses/hhcinfinity-review-718278)"** **Rating:** 4.0/5.0 stars *— Angella B.* [Read full review](https://www.g2.com/survey_responses/hhcinfinity-review-718278) --- #### What Are G2 Users Discussing About HHCinfinity? - [What is HHC 3000 used for?](https://www.g2.com/discussions/what-is-hhc-3000-used-for) ### 2. [On-Demand Homecare](https://www.g2.com/products/on-demand-homecare/reviews) On-Demand Homecare is a HIPAA and CMS compliant, web-based solution for managing patients, employees, billing, and reports by allowing to to manage your reimbursements with capabilities to submit surveys and assessments, auto RAP generation, and more. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind On-Demand Homecare?** - **Seller:** [On-Demand Homecare](https://www.g2.com/sellers/on-demand-homecare) - **Year Founded:** 2012 - **HQ Location:** Irving, US - **LinkedIn® Page:** https://www.linkedin.com/company/ondemandhomecare/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of On-Demand Homecare? **"[one-stop shop for your home care business needs](https://www.g2.com/survey_responses/on-demand-homecare-review-500940)"** **Rating:** 4.0/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/on-demand-homecare-review-500940) --- #### What Are G2 Users Discussing About On-Demand Homecare? - [What is On-Demand Homecare used for?](https://www.g2.com/discussions/what-is-on-demand-homecare-used-for) ### 3. [RiverSoft](https://www.g2.com/products/riversoft/reviews) Service Agency Manager (SAM) is a home health management software that provides billing and scheduling functionalities, manages patient & physician care planning, and more. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind RiverSoft?** - **Seller:** [Riversoft](https://www.g2.com/sellers/riversoft) - **Year Founded:** 2012 - **HQ Location:** Кременчуг, UA - **Twitter:** @RiverSoftInc (6 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/river-soft/ (47 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Enterprise #### What Are Recent G2 Reviews of RiverSoft? **"[It has been easy to navigate through once I had experience. ](https://www.g2.com/survey_responses/riversoft-review-517521)"** **Rating:** 4.0/5.0 stars *— Ashley P.* [Read full review](https://www.g2.com/survey_responses/riversoft-review-517521) --- #### What Are G2 Users Discussing About RiverSoft? - [What is RiverSoft used for?](https://www.g2.com/discussions/what-is-riversoft-used-for) ### 4. [TheraTracker](https://www.g2.com/products/theratracker/reviews) TheraTracker is a custom software solution to helps you create a blueprint for expectations in documentation and communication by allowing you to follow the progress of and participate in the management of each patient. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate TheraTracker?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.1/10) **Who Is the Company Behind TheraTracker?** - **Seller:** [Turn Key Therapy](https://www.g2.com/sellers/turn-key-therapy) - **HQ Location:** Manchaca, US - **Twitter:** @TurnKeyTherapy (21 Twitter followers) - **LinkedIn® Page:** http://www.linkedin.com/company/turn-key-therapy (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of TheraTracker? **"[Home Healthcare ](https://www.g2.com/survey_responses/theratracker-review-445273)"** **Rating:** 5.0/5.0 stars *— Otis H P.* [Read full review](https://www.g2.com/survey_responses/theratracker-review-445273) --- #### What Are G2 Users Discussing About TheraTracker? - [What is TheraTracker used for?](https://www.g2.com/discussions/theratracker-what-is-theratracker-used-for) - [What is TheraTracker used for?](https://www.g2.com/discussions/what-is-theratracker-used-for) ### 5. [Total Nurse Solution](https://www.g2.com/products/total-nurse-solution/reviews) Total Nurse Solution is a Home Health Care Agency Software that helps you to get your Referrals, Intakes, Case Manager Reports, Plans of Care (POC), Calendars, Modified orders , Resumption of Care , Hospitalization, Re-certifications and Discharge activities automated. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Total Nurse Solution?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.1/10) **Who Is the Company Behind Total Nurse Solution?** - **Seller:** [AB Computer Consulting](https://www.g2.com/sellers/ab-computer-consulting) - **HQ Location:** Miramar, FL - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Enterprise, 100% Small-Business #### What Are Recent G2 Reviews of Total Nurse Solution? **"[great, easy to use](https://www.g2.com/survey_responses/total-nurse-solution-review-857352)"** **Rating:** 4.5/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/total-nurse-solution-review-857352) --- #### What Are G2 Users Discussing About Total Nurse Solution? - [What is Total Nurse Solution used for?](https://www.g2.com/discussions/what-is-total-nurse-solution-used-for) ### 6. [Tynet Online](https://www.g2.com/products/tynet-online/reviews) **Tynet Online** is an integrated EHR and agency management suite that empowers Acute Care health professionals with the tools they need to improve patient care and increase revenue. Our easy to use, cloud-based, software-as-a-service solution helps agencies track patient progress from start to finish with our treatment planning tools and quantifiable clinical outcome assessments. The integrated agency management suite enables revenue tracking and reporting while decreasing data input and errors. Tynet Online is built specifically for: 1. Home Health Agencies 2. Pediatrics Home Health Agencies 3. Therapy Services 4. Psychiatric Home health Our customers Includes: 1. Small Agencies 2. Home Health Therapists and Psychiatrists 3. Home Health Billing Companies 4. large/ Multi-location local agencies 5. National multidisciplinary group **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Tynet Online?** - **Seller:** [Tynet USA](https://www.g2.com/sellers/tynet-usa) - **HQ Location:** N/A - **Twitter:** @TynetUSA_Social (145 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Enterprise #### What Are Recent G2 Reviews of Tynet Online? **"[Homehealth rocks](https://www.g2.com/survey_responses/tynet-online-review-437150)"** **Rating:** 5.0/5.0 stars *— Destinee S.* [Read full review](https://www.g2.com/survey_responses/tynet-online-review-437150) --- #### What Are G2 Users Discussing About Tynet Online? - [What is Tynet Online used for?](https://www.g2.com/discussions/what-is-tynet-online-used-for) ### 7. [Access Domiciliary Care Software](https://www.g2.com/products/access-domiciliary-care-software/reviews) Access Domiciliary Care Software is one of the leading suppliers of clinical and management solutions to the social care market. iCareHealth offers configurable solutions for care homes, home care, extra care, supported living, learning disability and mental health services. **Who Is the Company Behind Access Domiciliary Care Software?** - **Seller:** [The Access Group](https://www.g2.com/sellers/the-access-group-c8efff47-00e5-4546-a552-82de6e4cb43b) - **Year Founded:** 1991 - **HQ Location:** Loughborough, Leicestershire - **Twitter:** @theaccessgroup (4,212 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/403139/ (7,362 employees on LinkedIn®) ### 8. [Acodia Care](https://www.g2.com/products/acodia-care/reviews) Acodia Care is an all-in-one software solution tailored for outpatient and specialized care providers in Germany. Designed with real-world professionals, it simplifies care documentation, scheduling, billing, quality management, and telematics integration. **Who Is the Company Behind Acodia Care?** - **Seller:** [Acodia](https://www.g2.com/sellers/acodia) - **HQ Location:** Kleve, DE - **LinkedIn® Page:** https://www.linkedin.com/company/acodia-gmbh (3 employees on LinkedIn®) ### 9. [Alberta](https://www.g2.com/products/alberta/reviews) Alberta is the all-in-one digital SaaS-solution for patient care: documentation, billing, and CRM in a single system. **Who Is the Company Behind Alberta?** - **Seller:** [IT-Labs](https://www.g2.com/sellers/it-labs-4cdd8b8f-81ea-494f-8777-419e6fbaf995) - **Year Founded:** 2017 - **HQ Location:** Fürth, DE - **LinkedIn® Page:** https://www.linkedin.com/company/itlabsgmbh/ (17 employees on LinkedIn®) ### 10. [Ambulio](https://www.g2.com/products/ambulio/reviews) Ambulio helps ambulant nursing service providers to work 10x more efficient, have more happy patients and employees. The solution including a simple mobile app for nurses and midwifes and a browser-based tool for managers enable fully digital and real-time service processes. It is an all-in-one solution that provides: - Automated shift planning - Automated route- and tourplanning - Digital patient information documentation - Vehicle fleet management - Profitability reports **Who Is the Company Behind Ambulio?** - **Seller:** [Ambulio](https://www.g2.com/sellers/ambulio) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 11. [AveeCare](https://www.g2.com/products/aveecare/reviews) AveeCare is a cloud-based home care agency management platform that serves agencies across all 50 US states. The platform covers scheduling, patient management, caregiver coordination, billing, compliance, real-time visit tracking, and more. AveeCare's scheduling module uses AI to match caregivers to visits based on availability, geographic proximity, skill requirements, and patient preferences, with drag-and-drop editing and recurring visit support. Caregivers use a dedicated iOS and Android mobile app to clock in and out with GPS verification, view schedules, document visits, capture signatures, and receive push notifications. For billing, AveeCare supports private pay invoicing, Medicare, and long-term care insurance. The platform generates CMS-1500 forms and ANSI X12 837P/837I EDI files for claims, with support for 270/271 eligibility verification, 276/277CA claim status inquiries, and 835 ERA remittance processing. Clearinghouse integration via SFTP is available in beta for electronic claims submission and retrieval. Payment collection integrates with Stripe, Square, PayPal, and QuickBooks Online. AveeCare includes an Electronic Visit Verification (EVV) system with GPS precise locations, signature capture, backup confirmations, and export support for multiple aggregator formats (including HHAeXchange, OpenEVV, AuthentiCare, Netsmart, CareBridge, and Therap). Additional capabilities include an AI platform assistant, custom form builders, custom report generation, real-time caregiver location maps, HIPAA-compliant team messaging, smart alerts, incident reporting, patient intake workflows, and 140+ additional features. The platform runs on AWS Cloud Hosting 24/7, with full end-to-end encryption and mandatory 2FA for maximum security. You always get your first month free, then pricing starts at $6 per Monthly Active Patient (MAP) per month with no long-term contracts. An interactive demo is available on our website for free and without signing up. AveeCare is developed by Aveecare LLC, based in Phoenix, Arizona. **Who Is the Company Behind AveeCare?** - **Seller:** [AveeCare](https://www.g2.com/sellers/aveecare) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/aveecare/ (1 employees on LinkedIn®) ### 12. [Billiyo](https://www.g2.com/products/billiyo/reviews) Billiyo empowers today's post-acute care providers with the management and operational support they need to make lives thrive. The Billiyo platform is an all-in-one Home Health Care software solution that ties together medical billing, business operations, clinical documentation, real-time communication and automation in a secure, compliant and affordable cloud based system. Developed from the ground up for post-acute care. **Who Is the Company Behind Billiyo?** - **Seller:** [Billiyo Health](https://www.g2.com/sellers/billiyo-health) - **Year Founded:** 2014 - **HQ Location:** Minneapolis, US - **LinkedIn® Page:** http://www.linkedin.com/company/billiyo (26 employees on LinkedIn®) ### 13. [Birdie](https://www.g2.com/products/birdie/reviews) Discover Birdie, your complete homecare software solution. Designed to give you better visibility over your care and support older adults to live happily at home. **Who Is the Company Behind Birdie?** - **Seller:** [Birdie software](https://www.g2.com/sellers/birdie-software-608cfb6c-6cea-4b08-93bd-39cbcdf35e10) - **HQ Location:** London, England - **LinkedIn® Page:** https://www.linkedin.com/company/birdiedotso/ (3 employees on LinkedIn®) ### 14. [Caelum](https://www.g2.com/products/caelum/reviews) Caelum is a UK care management platform built for providers who are tired of being charged per client, having features locked behind tiers, and being trapped by data they cannot export. It supports domiciliary, residential and supported living services from a single tenant, with a service-type flag rather than separate modules. The platform covers care planning, eMAR, rostering, family portal, CQC evidence packs, supported living modules, clinical assessments, MCA and DoLS workflows, safeguarding, recruitment, payroll, Xero integration, micro-learning, AI care-plan drafting, benchmarks, a carer mobile app and free data export. Pricing is flat per team size. Starter (up to 10 carers) £149/mo, Growth (up to 25 carers) £299/mo, Professional (up to 50 carers) £599/mo. Founding-member rate (£99/£199/£349/mo) available for the next 15 providers, locked for life. A free Solo tier with full feature parity is available for independent carers (1 carer, 2 people supported). Built and run by a CQC-registered care provider (SAL Healthcare), so the workflows match how a real domiciliary service operates. 30-day data export window if you ever leave. No retention scripts, no penalty. **Who Is the Company Behind Caelum?** - **Seller:** [Caelum](https://www.g2.com/sellers/caelum) - **Year Founded:** 2026 - **HQ Location:** Bournemouth, GB - **LinkedIn® Page:** https://www.linkedin.com/company/caelumcare/ (1 employees on LinkedIn®) ### 15. [Care App](https://www.g2.com/products/care-app/reviews) Care App is a cloud-based care management platform purpose-built for regulated adult social care providers in the United Kingdom. It serves supported living services, domiciliary care agencies, residential care homes, nursing homes, and providers supporting individuals with learning disabilities, mental health needs, or complex care requirements. The platform consolidates the operational, clinical, and compliance functions of a care business into one system, replacing the fragmented combination of spreadsheets, paper records, and disconnected tools that many providers rely on today. Client Care: Each service user has a comprehensive digital record covering care plans, risk assessments, body maps, MAR charts, goals, wellbeing scores, diary entries, appointments, and health observation logs. MCA and DoLS assessments are built in. Families access a dedicated portal to view updates and message the care team directly. Workforce & Scheduling: The rota module provides drag-and-drop shift scheduling with attendance tracking, open shifts, and shift swap management. GPS-verified timesheets support Electronic Visit Verification (EVV). Payroll data exports directly to Xero, Sage, QuickBooks, BrightPay, Moneysoft, FreeAgent, and IRIS. Compliance & Governance: Built around CQC inspection readiness, Care App includes internal audit tools, a CQC evidence pack, safeguarding concern management, incident and accident reporting, medication error logging, and compliance tracking across all five CQC inspection areas: Safe, Effective, Caring, Responsive, and Well-Led. A full audit trail logs every action taken across the platform. Staff Management: DBS certificate tracking with expiry alerts, eLearning and training records, appraisals, supervision notes, staff wellbeing check-ins, expense claims with mileage tracking, and a staff messaging and noticeboard system are all included. Finance: Client billing supports all UK funding types — local authority, NHS Continuing Healthcare, direct payments, and self-funded — including split billing for supported living packages with multiple funders. Invoicing, payroll calculations with NI and pension, and revenue reporting are built in. Reporting: Built-in reports cover incidents, training compliance, safeguarding, revenue, and appraisals, with an optional Power BI integration for advanced analytics. Care App is GDPR-compliant, hosted on UK infrastructure, and accessible as a progressive web application on any device. Role-based access controls ensure staff see only the information relevant to their responsibilities. AI Management Suite (Max plan): Care App includes a built-in AI management layer powered by Claude (Anthropic). Tools include Manager Copilot — a daily briefing delivered at 7am summarising open alerts, incidents, and unfilled shifts — alongside a CQC Narrative Builder (generates inspection narratives from live data), Staff Performance Insights (per-staff AI analysis from timesheets, training, and supervision records), Trend-Based Early Warnings (week-over-week CQC metric analysis), Operational Playbooks, and Auto-Fix Workflows. All AI features operate on the organisation's own live data. Multi-branch Management: Organisations running multiple locations can manage branches and regions from a single account. A regional manager role provides scoped visibility across assigned branches. Branch-level CQC scoring, at-risk branch alerts, and cross-branch staff and client transfers are included. **Who Is the Company Behind Care App?** - **Seller:** [Inkfinity Print Solutions](https://www.g2.com/sellers/inkfinity-print-solutions) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 16. [CareBravo](https://www.g2.com/products/carebravo/reviews) CareBravo eliminates Care Chaos™ destroying USA home care agencies. Unlike fragmented software (requiring 7-15 disconnected systems), CareBravo's Autonomous Care OS® delivers unified intelligence across all operations. CareBravo's 4 Layers: Unified Infrastructure: Single source of truth replaces siloed databases Cary™ Intelligence Engine: AI prevents 6 AM scrambles, flags compliance before citations, scrubs claims autonomously Unified Services: Native scheduling, EVV, billing, payroll in one platform Unified Experience: One login serves owners, coordinators, caregivers, billing teams CareBravo Results: 40% revenue growth (Marcus, CareConnect Solutions) $8K/mo savings, 20 hrs/week recovered (Jennifer, Premier Home Health) 80% admin reduction, 99.8% accuracy, 50% lower tech costs 7 guaranteed outcomes with Outcome Assurance™ Pricing: Performance-based (Proof $250/mo → 4.95% collections). We only get paid when you collect ​ **Who Is the Company Behind CareBravo?** - **Seller:** [CareBravo](https://www.g2.com/sellers/carebravo) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 17. [CareCall](https://www.g2.com/products/netsoft-carecall/reviews) Res~Call is a solution for aged care organizations that helps manage your organization from administration to clinical to financial with a centralized information based, care plans and case notes, clinical reporting and more. **Who Is the Company Behind CareCall?** - **Seller:** [Netsoft](https://www.g2.com/sellers/netsoft) - **Year Founded:** 2000 - **HQ Location:** Auckland, NZ - **LinkedIn® Page:** https://www.linkedin.com/company/73829388/ (11 employees on LinkedIn®) ### 18. [Carecallai](https://www.g2.com/products/carecallai/reviews) CareCallAI is an all-in-one care management platform purpose-built for domiciliary care agencies and care homes in Wales and England. It combines care planning, electronic MAR charts, staff rota management, clinical assessments, compliance tracking, and AI-powered insights in a single platform — replacing the need for multiple disconnected systems. Key features include: Digital care logging with GPS check-in and real-time visit tracking Electronic MAR (eMAR) for safer medication management Staff rota with shift patterns, templates, and automated scheduling Clinical assessments including Waterlow, MUST, NEWS2, Falls Risk, and more CIW and CQC compliance management with pre-populated regulation forms and built-in guidance 12-weekly staff supervision tracking (RISCA Reg 36) Safeguarding incident reporting Family portal for real-time care updates AI-generated care insights and risk alerts Mobile app for carers in the field CareCallAI is designed by care professionals for care professionals, with CIW compliance as a core focus. Whether you run a small domiciliary care agency or a larger residential care home, CareCallAI helps you stay compliant, reduce paperwork, and deliver better care. **Who Is the Company Behind Carecallai?** - **Seller:** [Carecallai](https://www.g2.com/sellers/carecallai) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 19. [Care Collaborator](https://www.g2.com/products/care-collaborator/reviews) Care Collaborator was developed to combat the problem created in the aged care sector with the introduction of the new aged care reforms. From 1 July 2015, a home care package consumer has to receive a Home Care Agreement including a Care Plan and Individualised Budget. At the moment Home Care Providers are using low-tech manual spreadsheets or Access databases and having to go back to the office to transfer the data into the documents, then return to the consumer’s home to have them signed. If further changes are required, the process has to be repeated making it a very inefficient system. **Who Is the Company Behind Care Collaborator?** - **Seller:** [Care Collaborator](https://www.g2.com/sellers/care-collaborator) - **Year Founded:** 2014 - **HQ Location:** East Melbourne, AU - **LinkedIn® Page:** https://www.linkedin.com/company/care-collaborator/ (3 employees on LinkedIn®) ### 20. [Careficient](https://www.g2.com/products/careficient/reviews) Careficient is a comprehensive cloud-based Electronic Medical Record (EMR) solution specifically designed for home health, hospice, and home care agencies. Since 2017, Careficient has been helping healthcare agencies across the nation streamline their processes and accelerate growth through innovative technology solutions. The platform serves as an integrated agency management system that replaces multiple tools with one unified solution, optimizing efficiency at every level of the organization. Careficient enables healthcare providers to securely access up-to-date patient information, care plans, and clinical notes to deliver safe, quality care in the home environment. What sets Careficient apart is its purpose-built AI automation that powers workflows behind the scenes rather than being bolted on as an afterthought. This intelligent automation saves time, reduces errors, and helps clinicians stay focused on patient care rather than administrative tasks. The system automates benefits verification and authorization tracking for Medicare, Commercial, and Medicaid payers, streamlining the entire revenue cycle process. The EMR system is meticulously crafted by experienced clinicians, ensuring it meets and exceeds the unique needs and workflows of healthcare professionals. Careficient addresses all business processes agencies need, including patient management, scheduling, documentation, billing, payroll, OASIS forms, accounts receivable, and payer management. Key capabilities include real-time claims management, eligibility verification, automated Medicare billing workflows, advanced claims editing, and revenue cycle analytics. The platform supports Electronic Visit Verification (EVV) with real-time tracking and billing readiness, and offers HOPE-compliant assessments and reporting for hospice agencies. Careficient runs natively in the cloud on HIPAA-compliant servers, allowing secure access from anywhere. The system is both CHAP and ACHC certified, demonstrating its commitment to quality and compliance standards. The platform facilitates seamless data exchange through HL7, FHIR, and CDA standards, ensuring interoperability with other healthcare systems. The solution is designed to be scalable and flexible, capable of handling operations for single agencies or enterprise-level organizations with thousands of users. Careficient helps agencies improve productivity, reduce costs, get paid faster, ensure regulatory compliance, and ultimately deliver better patient outcomes through streamlined workflows and enhanced operational efficiency. **Who Is the Company Behind Careficient?** - **Seller:** [Careficient](https://www.g2.com/sellers/careficient) - **Company Website:** https://www.careficient.com - **Year Founded:** 2016 - **HQ Location:** Stuart, US - **Twitter:** @careficient (6 Twitter followers) - **LinkedIn® Page:** http://www.linkedin.com/company/careficient (85 employees on LinkedIn®) ### 21. [CareLineLive](https://www.g2.com/products/carelinelive/reviews) CareLineLive is a cloud-based home care management platform built specifically for home care agencies. Founded in 2014 by Josh Hough, CareLineLive supports organisations delivering community-based care to plan, manage, and evidence high-quality, person-centred services. The platform provides an all-in-one set of features including electronic care planning, digital care records, roster planning and scheduling, medication management, mobile carer tools, and compliance-ready reporting. These features enable home care agencies to replace paper-based processes and disconnected systems with a single, reliable source of truth. CareLineLive aligns with recognised information security and data protection standards, including ISO 27001-aligned practices and GDPR compliance, supporting agencies operating in regulated care environments. Designed exclusively for home care agencies, CareLineLive helps providers reduce administrative burden, improve operational efficiency, and support carers to deliver safe, consistent care in people’s homes. **Who Is the Company Behind CareLineLive?** - **Seller:** [CareLineLive](https://www.g2.com/sellers/carelinelive) - **Year Founded:** 2014 - **HQ Location:** Slinfold, GB - **LinkedIn® Page:** https://www.linkedin.com/company/carelinelive/ (51 employees on LinkedIn®) ### 22. [Carerealm](https://www.g2.com/products/carerealm/reviews) Carerealm is an intuitive cloud powered platform designed to help manage the care of supported individuals in a modern, scalable and secure way. **Who Is the Company Behind Carerealm?** - **Seller:** [Rouic](https://www.g2.com/sellers/rouic) - **Year Founded:** 2015 - **HQ Location:** DEVON, GB - **LinkedIn® Page:** https://www.linkedin.com/company/rouic (4 employees on LinkedIn®) ### 23. [CareTap](https://www.g2.com/products/caretap/reviews) Caretap is a cloud-based, all-in-one operations and EHR platform built for home care agencies and community-based healthcare providers. From a single secure system, providers manage Electronic Visit Verification (EVV), scheduling, electronic documentation, billing, payroll, analytics, and compliance replacing paper, spreadsheets, and disconnected point tools. Caregivers clock in and out from the field using the iOS or Android mobile app, or by telephone (landline) for visits without a smartphone. Every visit captures GPS location, date, time, and service, with point-of-care electronic signatures that protect against billing fraud and meet 21st Century Cures Act and state DHS EVV requirements. On the back office side, Caretap automates Medicaid, MCO, and private-pay claims with structured billing workflows that reduce denials and speed reimbursement, runs payroll, and provides real-time scheduling with automated visit reminders and two-way HIPAA-secure texting between staff, caregivers, and clients. Built-in reporting and analytics give administrators audit-ready visibility across every program. Beyond traditional home care, Caretap supports a wide range of provider types on the same platform: ARMHS and mental health services, ABA and EIDBI behavioral health, group homes, adult day care, private duty nursing, and interpreting & translation agencies — plus state-specific compliance configurations. Trusted by 28,000+ caregiver users and processing $600M+ in billing over the last 12 months (nearly $1B in claims lifetime), Caretap is recognized among America’s fastest-growing private companies. The platform integrates with ADP and QuickBooks, and is backed by white-glove onboarding and US-based support. **Who Is the Company Behind CareTap?** - **Seller:** [SRS Web Solutions](https://www.g2.com/sellers/srs-web-solutions) - **Year Founded:** 2007 - **HQ Location:** Ramsey, US - **LinkedIn® Page:** http://www.linkedin.com/company/srs-web-solutions-inc (86 employees on LinkedIn®) ### 24. [CareWhen](https://www.g2.com/products/carewhen/reviews) August Systems, Inc. is located in Spokane, WA. The Visit Wizard software is used by Home Health, Private Duty and Hospice agencies. **Who Is the Company Behind CareWhen?** - **Seller:** [August Systems](https://www.g2.com/sellers/august-systems) - **HQ Location:** N/A - **Twitter:** @augustsystems (8 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 25. [CradleMRx](https://www.g2.com/products/cradlemrx/reviews) A home health software that expedites tedious data entry, simplifying processes in the home health industry **Who Is the Company Behind CradleMRx?** - **Seller:** [Cradle Solution](https://www.g2.com/sellers/cradle-solution) - **Year Founded:** 2006 - **HQ Location:** N/A - **Twitter:** @CradleMRx (9 Twitter followers) - **LinkedIn® Page:** http://www.linkedin.com/company/cradle-solution-inc- (17 employees on LinkedIn®) ## What Is Home Care Agency Management Software? [Ambulatory Software](https://www.g2.com/categories/ambulatory) ## What Software Categories Are Similar to Home Care Agency Management Software? - [Assisted Living Software](https://www.g2.com/categories/assisted-living) - [EHR Software](https://www.g2.com/categories/ehr) - [Hospice Software](https://www.g2.com/categories/hospice) --- ## How Do You Choose the Right Home Care Agency Management Software? ### What You Should Know About Home Health Care Software ### What is Home Health Care Software? Home health care providers perform medical services to senior citizens or post-op patients within the comfort of their own homes. Home health care services are generally covered by Medicaid, as home health care providers are medical professionals trained to deliver effective care. These providers rely on home health care software to manage their services. Home health care software must contend with decentralized patient data sources, and manage and organize individual caregivers. Home health care software also helps users content with reimbursement policies and the tracking of equipment and resources. Home health care does not follow the traditional processes of health care as administered in hospitals or medical practices. Therefore, home health care software cannot be expected to look or act the same as medical practice management software. The biggest benefit that home health care software brings to both the home care agency and the patient is the effective management and automation of client and provider data. The caregiver-client relationship is more intimate and collaborative than that of the traditional provider-client relationship, and software exists to streamline and optimize such relationships. Key Benefits of Home Health Care Software - Effectively and efficiently stores, accesses, and shares patient health information - Coordinates caregiver-patient assignments and keeps track of caregiver-patient activity - Enables patients to reach full recovery or achieve self-sufficiency ### Why Use Home Health Care Software? Home health care has the capacity to provide a level of care that is as effective as the type of care a patient can receive in a hospital or assisted living facility. This can be further enabled through the effective use of home health care software. The following are some of the benefits a home health care agency and caregiver can expect to reap from home health care software: **Enables the delivery of quality care —** Automating workflows and streamlining documentation processes help care providers spend less time on paperwork and more time delivering quality care. Many home health care software solutions are optimized for mobile devices, which make it even easier for medical professionals to keep track of their hours and activities without manually logging everything. **Data management —** Home health care software consolidates both patient and provider data, making it easier for dispatched nurses and therapists to successfully meet the health needs of their patients. Home health care supports the input, upload, and synchronization of data, enabling those skilled caregivers to work with data in real time. **Billing management —** Because home care exists outside the scope of a hospital or medical practice, billing of services and insurance reimbursement processes look different. Home health care software simplifies the management of bills, management of contractor payrolls, and scheduling of payment to payers and clearinghouses. ### Who Uses Home Health Care Software? Home health care software enables home health care agencies to provide medically assistive care to patients. While patients end up benefiting from the streamlined operations that home health care software brings to them outside of a hospital or practice, the users of the solutions are agencies or the care providers. **Agencies —** Home health care agency owners leverage home health care software to receive full visibility into its operations, maintain and secure patient data, and take care of their patients. Agencies use the planning and administrative management modules of home health care software to keep track of their dispatched caregivers. **Aides and caregivers —** Home health care professionals are skilled medical professionals who are able to provide medical services to their patients. These professionals include aides, therapists, nurses, and skilled caregivers. Medical professionals utilize the scheduling and documentation functionalities of home health care software, necessary outside the structure and format of a hospital or assisted living facility. ### Kinds of Home Health Care software At its core, home health care provides senior citizens with skilled care without the restrictions of a medical setting. The nuances between in-home care and intermittent house visits, hospice and nursing home, or outpatient therapy services, do not necessarily translate into wildly differing solution offerings. Some home health care software may be more preoccupied with agency or clinical management while others are focused on improving patient outcomes and assessments. Some home health care software may only offer electronic visit verification (EVV), facilitating Medicaid adherence, and fraud protection. ### Home Health Care Software Features Home health care software enables an agency to run more efficiently, ensure accurate clinical documentation, and better manage both its staff and their assigned patient cases.These are the most common features found in all home health care solutions: **Scheduling —** Simplifies shift management, automatically assigns caregivers to client, logs client visits and activities, and supports direct uploading of progress notes into the system. **Billing —** Provides built-in or seamless integrations with third-party billing and payroll solutions, to ease the process of counting hours of care provided as well as to encourage accountability and transparency of staff. **Documentation and collaboration —** Provides easy-to-use clinical documentation templates and resources. Supports communication and messaging between caregiver staff, family and caregiver, and patient and caregiver. Also simplifies communication between caregiver and agency manager, so that all tracked activities are followed through. **Compliance —** Ensures that the home health care agency’s operations and plans of care remain in compliance with Medicaid and Medicare. #### Additional Home Health Care Features **Mobile access —** Optimizes solution for all mobile devices, enabling caregivers to be able to work offline or in the field without worry that their activity isn’t tracked. Other home health care software features: [Skilled Care](https://www.g2.com/categories/home-health-care/f/skilled-care), [Non-Skilled Care](https://www.g2.com/categories/home-health-care/f/non-skilled-care). ### Trends Related to Home Health Care Software Similar to the rising popularity in telemedicine due to innovations in medical technology, home health care has been gaining traction because it is a less expensive, more convenient alternative to long-term hospital visits or assisted living scenarios. These are a few of the trends that will impact home health care software market going forward. **Response to PDGM —** In January 2019, a new home health reimbursement model went into effect: the Patient-Driven Groupings Model (PDGM). This reimbursement model will require a rehaul of existing patient plans, payment models, and utilization measures. PDGM will unfortunately negatively impact rural communities with smaller client pools and will most likely drive consolidation in market share in the future. PDGM will also result in shorter term patient treatment; while chronic care management will be negatively impacted, in other aspects of patient health management, home health care will now focus on patient education and more effective delivery of care. Referral networks will also be utilized more aggressively, as well as patient feedback and collaboration between providers and payer networks. **Chronic care management —** Amazon, Google, and other B2C companies' biggest impact will be in the personal health arena. With PDGM slashing support of chronic care management, in the specific scenario of home health care, patients will turn to tech giants’ experiments in healthtech to take advantage of inexpensive, non-hospital solutions. Couple that with the sustained increase in patient engagement strategies and methods, and they may influence the care management measures taken by home health care providers and adjacent health services. ### Potential Issues with Home Health Care Software **Communication and expectations —** Because home care agencies assign caregivers to specific clients, there may be gaps in communication with clients and their families in terms of care expectation or cultural sensitivities. Additionally, because patients are referred to home health care agencies via their primary physician, some issues or concerns may not have been communicated prior to the assignment of caregiver to the patient. Such gaps cannot be simply resolved, even with a home health care solution. **Better tools, better technology —** Because home health care takes the medical professional out of the hospital setting, this system of care also removes infrastructure and equipment from that professional’s everyday routine. No matter how sophisticated a home health care solution is, if it does not supplement an effective ecosystem, the solution will fail because it will not be able to integrate or communicate with existing infrastructure. **Complicated billing process —** The billing process for home health care is complicated. The care given to patients is completely contingent on their needs, regardless of whether that need is recovery-based. A home health care solution that does not have a flexible billing engine cannot support a home care agency or an effective home health care program. ### Software and Services Related to Home Health Care Software Home health care software eases the day-to-day tasks of nurses, aides, and skilled caregivers as they take care of senior citizens in the comfort of their own home. The operational management, scheduling and coordination, and documentation that home health care software supports overlap with similar provisions of care and scope of health care services. The following solutions are used in those similar scenarios: **Private duty home care —** [Private duty home care software](https://www.g2.com/categories/private-duty-home-care) streamlines the scheduling of caregivers to senior citizens, as well as consolidating patient and caregiver information. Private duty home care is similar to home health care in the kinds of services that are offered by home health care agencies. However, the services of home health care are medically driven, while the services of private duty home care are designed to assist senior citizens with their daily lives. That is why while home care is typically covered by Medicare; private duty home care typically is not. **Ancillary care providers —** [Ancillary care providers](https://www.g2.com/categories/ancillary-care) facilitate the sharing of patient information between the primary care giver and diagnostic, therapeutic, and custodial providers of care. Patients who need continued care for a prolonged period of time will turn to nursing facilities, hospice centers, or physical therapy practices, which will need to reference patient case information to provide the optimal level of care. Ancillary care providers communicate with home health care agencies to schedule nurses and provide access to patient files. **Assisted living —** Assisted living facilities provide senior citizens with housing and care services that do not require skilled nurses or the full faculties of a nursing home. [Assisted living software](https://www.g2.com/categories/assisted-living) manages the operations of assisted living facilities, ensuring that the needs of their residents are met along with ensuring the activities remain in compliance. The most significant difference between assisted living and home health care is that the latter allows senior citizens to remain in their own homes. **Clinical documentation —** [Clinical documentation software](https://www.g2.com/categories/clinical-documentation) bolsters the patient information stored in electronic health records (EHRs). Aside from the software’s adherence to workflows and the part in plays in improving both health outcomes and patient experience, clinical documentation software makes the lives of providers and physicians much easier. Medical documents, forms, and even templates are automatically created and stored for later use, and the software supports effective clinical data exchange. In the scenario of home health care, clinical documentation software ensures that home care agencies are equipped with all of the relevant information before taking on a patient. **Patient case management —** [Patient case management software](https://www.g2.com/categories/patient-case-management) optimizies and facilitates the coordination of care, regardless of the care being provided at a hospital, smaller practice, or ancillary care clinic. With patient case management software, medical professionals can better determine the health status of a patient. This is helpful for home health care agencies as well, so they know the level and details of care that has already been given to a patient prior to their entrance into the home health care system.