StoriiCare Reviews & Product Details

StoriiCare has excellent customer service! The database is completely customizable so that you can create your own forms. It is not a one size fits all database but is built up for what works with your agency. Review collected by and hosted on G2.com.

StoriiCare is continually working and upgrading their database system to be able to complete new functions. Even as we have given some feedback about what capabilities that we want, those capabilities are then created and implemented. Nothing really that I dislike about StoriiCare. I anticipate that it will only get even better with time. Review collected by and hosted on G2.com.

The support that is given when attempting to use a new icon. I love that everything you can think of for Adult Day is accessible or in the works for using the app. I was able to create a daily sheet for all participants and a preadmission form. All the options to create it are on the site and everything you can think of is available. I enjoy being able to scan paperwork and drag the documentation into the files. I love that this app allows me to put everything in one spot, including med documentation or any changes that occur and that my CNA's don't have to chart on paper. Review collected by and hosted on G2.com.

Sometimes not having something at my fingertips or forgetting how to add the tasks or forms. However, the great thing about storiicare is they have a chat where the help can come pretty quickly. I do wish that we didn't have to submit a ticket to get a person to person help. I would also like to see some updated videos for tasks. Review collected by and hosted on G2.com.

I love how StoriiCare helps us stay organized. Having everything in one place makes managing daily tasks and client records so much easier. Review collected by and hosted on G2.com.

StoriiCare has been a great tool for our team. I think adding more customization options and making certain features easier to navigate would make the experience even better. Review collected by and hosted on G2.com.

I like how StoriiCare is always listening to how we run our business and working WITH us to find solutions to our daily needs. Review collected by and hosted on G2.com.

Everyone we have worked with has been AMAZING, but having a quick customer service line for simple fixes as I have problems would be great. A number or virtual meeting room that doesn't need to be scheduled so I can work through the small fixes in real time when I'm in the system. I wear lots of hats and sometimes I'm it would be nice to finish a task before putting on a different hat rather than going back and forth. Review collected by and hosted on G2.com.

I like the ease of use of StoriiCare. The calendar feature works really well as it's used by multiple staff members with different levels of computer skills. Review collected by and hosted on G2.com.

I wish the billing would send people an auto paid invoice after a payment is charged or have the option to set up an option for auto-pay if a payment method is on file and have it be automatically charged and then send a paid invoice to the family. It was a learning curve and a lot of setup time and learning for staff, but that's to be expected. Review collected by and hosted on G2.com.

Our facility loves the wide variety of features StoriiCare has to offer, including family app and shared calendar. We are able to customize many fields/features. Review collected by and hosted on G2.com.

Some features include multiple steps, like adding contacts and linking them to the payer. There is no automated way to assign clients a unique ID (MRN, PMR, etc.) at this time. Review collected by and hosted on G2.com.

We are pretty early on in the process, but we have certainly appreciated the onboarding experience. The responsiveness from the team stands out, and we're also appreciative of the customization abilities StoriiCare offers, allowing us to really tailor StoriiCare to fit our specific needs. Review collected by and hosted on G2.com.

We're still figuring out some of the ways that StoriiCare might be improved to best serve us. Implementation is still in very early stages. There are some moving parts, different app downloads, and services within the StoriiCare platform that are feeding into the larger documentation. I'm interested to see how some of those different platform systems speak to each other, you know, how seamless that's going to be. We'll see about that. There was some fairly heavy lifting when it came to the billing portions of the StoriiCare setup. The extent to which those are now complete is yet to be discovered. We'll see what that looks like as we start to process some of our initial payments and billing cycles. Review collected by and hosted on G2.com.

I appreciate that StoriiCare keeps everything for our residences and home care in one system and is relatively easy for staff to learn. It reduces the mental load of remembering where documentation lives and helps our team focus more on residents instead of paperwork. The care plan templates are especially helpful, as they save our RNs a significant amount of time and help ensure consistency across residents. The family portal is a great feature that improves transparency and communication with families, allowing them to see updates and feel connected to their loved ones without us having to send separate emails or reports. Review collected by and hosted on G2.com.

More quick-select and checkbox options would make real-time charting faster for staff. One of the main areas for improvement is the lack of true checkbox or quick-select inputs in note sections. We've had to build workarounds by creating tables inside of notes where staff manually type yes/no or initials to indicate completion of ADLs or care plan elements. While this works, it's slower and less intuitive, especially for CNAs documenting in real time on a phone or tablet. Review collected by and hosted on G2.com.

The simplicity of the system has made billing and invoicing so easy! The training staff are exceptional and very welcoming! Review collected by and hosted on G2.com.

The only downsides that I've encountered are the customization options, sometimes is a bit confusing. Review collected by and hosted on G2.com.

StoriiCare is a user-friendly EMR that’s well suited for day program purposes. It’s easy to navigate and works well for the needs of a day program setting. Integration of StoriiCare has been smooth and near effortless thanks to their friendly and supportive customer service team. Review collected by and hosted on G2.com.

Any “dislikes” we’ve had (and there really aren’t many) have been met with gratitude, along with a clear eagerness to improve. Review collected by and hosted on G2.com.