StoriiCare Reviews & Product Details

I love that the StoriiCare team truly cares about their customers and the customer experience. They are always there within minutes to help solve problems, navigate forms, and different workflows. It doesn't cost extra money either, and I never feel like I'm being sold more of their product. The product speaks for itself. Also, setting up StoriiCare was incredibly easy and seamless. Review collected by and hosted on G2.com.

Some of the features like the messaging portal are a bit clunky and sometimes things glitch. However, the SC team is on it! They always update their features and I love that you can see the updates changing in real time. Review collected by and hosted on G2.com.

I want to give the Storii team credit for their willingness to get on video calls and also send us videos to try to help when issues have arisen. As other reviewers have said, their software is customizable, and I think at times that causes some hiccups in roll-out, but it does allow for the software to be adapted to meet our needs. The owner of the company is also willing to get on these calls, and if it is a software issue or a "storii issue" they take ownership and have resolved our issues.

I really like the family app option and the sign in process in connection with an IPAD and a link has made attendance much easier. We were doing a paper sign in method previously that was very time intensive for logging in our previous software.

The software can also be put on IPAD for the staff to document in real time who is participating in what activities, provided the activity calendar is done in the Storiicare system. This puts some of the responsibility on the team members and gives them ownership. Review collected by and hosted on G2.com.

I'm old school and I still wish there as a paper manual that I could have held in my hand and used it to learn the features, but I realize that is not how things are done anymore! We did have some challenges with roll out and it is overwhelming to learn all new software. I thought our families would use the app more than they have; that was a bit challenging to get that started, and I wish the families could message us directly from the app without us having to start the text chain. I also would love it if I could upload a ton of pictures and maybe "tag" certain participants so they would show up in their loved one's profile. Review collected by and hosted on G2.com.

Storiicare offers an amazing resource and tool for service providers - whether you are in the health care industry to social services for adults with ID/DD, this platform has an all-in-one, inclusive tool that allows you the opportunity to schedule activities and track engagement, monitor attendance, write progress notes, and create an HCBS - person-centered online profile.

Since our partnership, we have scaled back on the hands-on demands of paper. Our staff can use their device, iPad or computer to track all of this. However, the number one thing that separates Storiicare from other platforms is their customer service and onboarding teams. They have spent countless hours helping my team and I get set up on their platform. If we have a question, they will respond in a timely manner OR they send us a follow up video recording to refer back to. Review collected by and hosted on G2.com.

I would like to see StoriiCare translate progress notes in another language for my staff that do not feel comfortable writing in English - specifcally for Vietnamese, tagalog, spanish, and tongan.

Additionally, it would make work a bit easier if Storiicare was compatible with our Regional Centers billing system. Review collected by and hosted on G2.com.

When searching for an EHR we struggled finding something that was customizable and fit our needs, it wasn't until we came across StoriiCare that we found what we were looking for! It is user friendly and easily teachable to all staff, customizable to our needs, customer services in top notch, and is used daily with ease. StoriiCare listens to its customers needs and words hard to implement OUR ideas, they truly value their customers and their needs. They go above and beyond to ensure we have a program that helps make our everyday easier, allowing us to spend time where it is most important - with our participants. I couldn't have asked for a better program to use for our Adult Day Care! Cameron and his whole team are amazing! Review collected by and hosted on G2.com.

There is not one thing we do not like! 100% recommend for anything wanting to elevate their program! Review collected by and hosted on G2.com.

It's incredibly easy to use for both staff and learners, which is crucial in a specialist setting like ours. The responsive customer support team is also a major asset — any queries are resolved quickly and efficiently.

A key highlight is the ability to share photos and videos with families in real time. This has transformed how we engage with parents and carers, offering transparency and building trust.

We also value the robust reporting tools, which help us evidence progress and report to external professionals and commissioners. Whether it's tracking daily activities or generating reports for EHCP reviews, StoriiCare streamlines our workflow and enhances the quality of our provision. Review collected by and hosted on G2.com.

The platform meets our needs well, and any minor issues we’ve encountered have been quickly resolved by the support team. If anything, we would welcome even more customisation options in the future as our service grows — but overall, it’s been a seamless experience. Review collected by and hosted on G2.com.

StoriiCare is easy to use, fully customizable, and the their team allowed us as much time as we needed to learn the ropes. Our Adult Day Program uses every aspect of the software, from recording progress notes to integrated billing. The StoriiCare team has an incredible response rate, rarely leaving issues unresolved for more than 24 hours. Additionally, they have converted documents, ported profiles, and recorded tutorial videos without any difficulty. We love StoriiCare! Review collected by and hosted on G2.com.

There's no denying that StoriiCare can be a bit complex to start using, considering the endless customization options. It's a good thing they have an incredible support team! Review collected by and hosted on G2.com.

One of the most helpful things about StoriiCare, is that it allows us to keep track of our daily schedule as well as client information, making easily accessible for staff and other management at our facility. Review collected by and hosted on G2.com.

The downsides of StoriiCare include being unable to terminate a client‘s profile and still have the date of termination on record. Another downside would be the bugs the platform also includes such as glitches that prohibit the staff from removing certain task and/or editing them causing them to repeat in our system. Another thing would be the parents ability to reach out to staff through messages first as well as the ability to get notifications through the Storiicare Family app. Review collected by and hosted on G2.com.

StoriiCare was easy to implement, learn, use and integrate into many different roles and functions within our organization. Staff use StoriiCare daily, several times a day, to log information about participants from attendance to activities to health information and their unique likes and dislikes. It allows us to get know our participants more thoroughly and help with activity and care planning as well as communicate rapidly with staff and families. Being able to customize and generate reports has been very helpful and critical for grant reporting and billing as well as understanding the changing needs of those we serve. Storiicare's customer service is excellent and I really appreciate that they listen to suggestions and follow-up with new features based on feedback from their customers. Review collected by and hosted on G2.com.

I have nothing to suggest for improvement Review collected by and hosted on G2.com.

StoriiCare is very straight forward, anyone can use it! They are a direct line to families which makes everyone job easier. The StorriCare team is very easy to contact with when we have questions. They also are always open to suggestions, it truly makes us feel heard. Our favorite features are the member tags and member profile! All staff uses StoriCare every day. Review collected by and hosted on G2.com.

StoriiCrare is very easy to use. The CRM is something we have has some trouble with but we know it is in its Beta phase. Review collected by and hosted on G2.com.

I think one of the biggest challenges with any software is the ease of use for the end user. StoriiCare is an exception and it's very easy to use and easy to learn. I am very happy with the program and its abilities Review collected by and hosted on G2.com.

As with any software there are some annoyances and enhancements but overall there is nothing that I really dislike about StoriiCare. Review collected by and hosted on G2.com.