Carefeed Reviews & Product Details

There are so many amazing features to Care Feed, but I guess my favorite feature is being able to communicate with all employees, residents, families and other groups, all at one time. If needed, I can communicate with one individual or a specific group. Implementing Care Feed was the easiest process. Implementation time was nominal. The system is so easy to use and the Customer Support team is there every step of the way! The ease of integration with MatrixCare was fairly simple. There were a few bugs to work out, but Care Feed staff was diligent in working through them. Our facility uses Care Feed multiple times per day. Using Care Feed is so simple and easy to use, there's absolutely no reason to not use this product! Review collected by and hosted on G2.com.

There isn't anything I don't like about Care Feed. I am very 'hands on', so I, personally, would love to be able to build my own documents at some point in the future. Review collected by and hosted on G2.com.

“Families frequently share how much they appreciate the excellent communication from our team—not only through phone calls, but also through Carefeed. The platform makes it easy and efficient to send important messages, welcome letters, and admission packets in a secure and timely manner.”

Additionally, Carefeed has been a valuable tool for staff communication, allowing us to distribute important messages and required education that can be easily signed and documented for compliance. Customer service and the helpdesk are qucik to answer any concerns and work us through any issues we might have which is rare. Review collected by and hosted on G2.com.

This could be an internal thing-Would like the phone number families see reflect our facility number. I believe it may have something to do with our local phone company4

There is absolutely nothing I dislike about the platform Review collected by and hosted on G2.com.

I love using Carefeed for families to sign documenation when they are not in the facility, out of town, or just not nearby. They also love to be able to complete a DocuSign instead of scanning documents back and forth. Review collected by and hosted on G2.com.

Don't love the new feature of codes to access all DocuSigns, and would like to be able to add in my own documents myself. Review collected by and hosted on G2.com.

Its easy to navigate and do admission paperwork with residents Review collected by and hosted on G2.com.

Maybe allowing clients or residents to be sent the secure code to access the admission document agreement could help us get a head start if they choose. I’m not sure if this is how all companies set them up, but it could help speed things up especially for residents in the memory care unit there family member can have easy access. Review collected by and hosted on G2.com.

It's a great way to communicate with Staff, to ensure everyone is on the same page with updates or just things they need to know without having to use my personal phone for work. I like that you can see that they got the message so there is no one saying they didn't know or had not been told of new changes. It is easy to navigate and I'm loving the survey templates where staff can respond unanimously. Review collected by and hosted on G2.com.

sometimes the templates take a bit to load but what sites don't have those issues. Review collected by and hosted on G2.com.

I can efficiently communicate information to the resident's family and my co-worker, allowing me to stay organized and keep everything on track. Review collected by and hosted on G2.com.

The Cerefeed program is working for me at this time. There are no other concerned at this present time. Review collected by and hosted on G2.com.

I enjoy using Carefeed because it makes job easier and reduces the use of paper. Review collected by and hosted on G2.com.

Could be more user friendly for the senior population. Review collected by and hosted on G2.com.

I love creating feeds and sending feeds! It's easy to use and is always met with positive feedback! No more printing hundreds of flyers that end up ion the trash or forgotten! Now my fellow co-workers and the families we care for can receive information and stay up top date on the fun! I use CareFeed for EVERYTHING! It's my main source to spread bnews and information. families love recieving updates and Staff loves fun reminders of at work dress up days and upcoming events! CareFeed is easy to use and if there is ever a question, the team is communicative! Review collected by and hosted on G2.com.

There isn't much to dislike. I guess sometimes it takes a moment to go through the communications and feedback and sort out what is meant for my job and carefeed account and what is a response to something else. Other than that, I love CareFeed Review collected by and hosted on G2.com.

The feature of the program that drew us to Carefeed was the module that digitizes the admissions document. The fact that it offers conditional logic functionality, automation, and interoperability were critical features to our appreciation of the program. Review collected by and hosted on G2.com.

I don't dislike anything about Carefeed. What I dislike about OTHER providers of software platforms that digitize adminissions documents is the fact that they don't have the significant and valuable additional features that Carefeed DOES beyond the admissions packet digitization. Review collected by and hosted on G2.com.

CareFeed has modernized and streamlined our operational processes. It has made our systems exponentially more efficient. Review collected by and hosted on G2.com.

CareFeed did not have the integration capabilities with our employee information platforms, but they were helpful and efficient in providing an alternative solution. Review collected by and hosted on G2.com.