PointClickCare Senior Living Platform Reviews & Product Details

PointClickCare Senior Living Platform Overview

What is PointClickCare Senior Living Platform?

PointClickCare Senior Living Core Platform streamline interdisciplinary workflows.

PointClickCare Senior Living Platform Details
Product Description

PointClickCare Senior Living Core Platform streamline interdisciplinary workflows.


Seller Details
Seller
PointClickCare
Company Website
Year Founded
2000
HQ Location
Mississauga, Canada
Twitter
@PointClickCare
3,762 Twitter followers
LinkedIn® Page
www.linkedin.com
1,490 employees on LinkedIn®

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PointClickCare Senior Living Platform Reviews

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Easy to use platform, it can be used to search and get information. Review collected by and hosted on G2.com.

What do you dislike?

The search feature does not allow for you to "clear" so you have to log out if you search. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The problems would again be the search feature. Review collected by and hosted on G2.com.

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Registered Nurse
Medical Practice
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Reliable software to use for electronic health record. Review collected by and hosted on G2.com.

What do you dislike?

Always undergoes maintenance at midnight. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It’s easier to use rather than the other electronic healt database software that I’ve used from my previous work. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We’re using the software for the nursing facility that makes the work easier for the medical team to work. Review collected by and hosted on G2.com.

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Director of Admissions and Social Services
Individual & Family Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The information that can be shared with anyone that has access Review collected by and hosted on G2.com.

What do you dislike?

Its difficult to customize your own adjustments at times; it can get confusing Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Being able to recognize significant changes in patients. Being able to run reports to get a better overall picture of things Review collected by and hosted on G2.com.

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Personal Assistant to Seniors
Individual & Family Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I think the program is very intuitive and works well in tandem with other team members. Review collected by and hosted on G2.com.

What do you dislike?

The mood assessment pages could be simpler. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This system is an excellent tool for engaging the entire team. The level of organization and efficiency Gateway has now has improved our speed of care. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have solved intercommunications with the entire team. This has, in turn, built a great deal of trust, respect and a strong sense of teamwork. Review collected by and hosted on G2.com.

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STNA
Hospital & Health Care
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

What I like best is the tabs that give me all of the information that I need to perform the tasks for each patient. Review collected by and hosted on G2.com.

What do you dislike?

The speed - it runs rather slowly as times - seems to be in the afternoons Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I can log in and check on a specific task for my patient. It will show me details on the task as the time it is expected to happen. Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The ease of use with the program no learning curve Review collected by and hosted on G2.com.

What do you dislike?

Sometimes having to go through multiple screens to assess information Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Client and staff information Review collected by and hosted on G2.com.

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AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The product has an amazing amount of features that are east to use even for the beginner. I have seen nurses who have never use a computer for their work take to this product and it blows me away! Review collected by and hosted on G2.com.

What do you dislike?

The password reset process especially for nights, weekends and holidays.

Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The cost of many of our products for care can be exceptionally high. For example wound care patients using this product we can track from management point of view what is being done and really look at cost management. Review collected by and hosted on G2.com.

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Administrator
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy to navigate and user friendly. Saves time for staff. Review collected by and hosted on G2.com.

What do you dislike?

At times can take time to get updates Overall quite happy with the programs Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Like the cardex feature along with assessment tools Review collected by and hosted on G2.com.

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AH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

I really like how versatile Point Click Care is. Very user friendly and easy to navigate Review collected by and hosted on G2.com.

What do you dislike?

Report references, they aren't all fully developed. Medications need to be classed Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Continuity of care, all electronic health record Review collected by and hosted on G2.com.

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

ease of locating patients and to look at data over time (i.e. over the months and years) Review collected by and hosted on G2.com.

What do you dislike?

Sometimes our server crashes. I cannot think of anything that I dislike about the software. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Tracking medications and if any doses are skipped Review collected by and hosted on G2.com.

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UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

There are many different options and ways to provide many details and descriptions. It is easy to search for current patients and those that have been discharged. Review collected by and hosted on G2.com.

What do you dislike?

It sometimes has difficulty linking with other software programs or uploading lab results. The rehab section often lacks information and can be difficult to find what you are looking for. You have to click on multiple links. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Take the time to learn how to fully navigate the software; it is worth it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This program helps improve communication between different shifts and different departments. It is easy for staff to check for new orders and updates in real time. It is also easy to learn through past documentation to find information or sort by category. Review collected by and hosted on G2.com.

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy to use and straightforward. Usually the same procedures from company to company. Review collected by and hosted on G2.com.

What do you dislike?

I want a one click link to the next patient when in emar Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It's a good way to keep everything organized in one software. Good for medication, treatment, and charting. Review collected by and hosted on G2.com.

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like the simplicity to use it. It's very user friendly. Review collected by and hosted on G2.com.

What do you dislike?

I dislike that it seems to freeze a lot. But that could just be the network it's being used on. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It helps me track all of my patients daily living activities. It benifits me so our supervisors know I have done my job and how their patients are doing. Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

I really enjoy using PCC because everything I need is all within this program. As a Nurse manager, it is very important that I am able to access all of the pertinent information quickly. I can access everything that I need including medications, medical history, emergency contacts, Code Status, Nursing notes, and much more. PCC has a very nice layout and is well organized and easy to understand. Review collected by and hosted on G2.com.

What do you dislike?

One thing about PCC that I don't enjoy is the lag time. I have entered in orders and medications for patients that do not generate in the system on another computer for a few hours, which is obviously very dangerous. I feel that this can be very dangerous and can lead to medication errors. I also wish that PCC was able to transfer data from one Brookdale Senior Living to another. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

When you begin to use the program, don't get frustrated and overwhelmed! It takes a long time to get familiar with the system and get comfortable navigating the program. This program is very successful when used to its full potential. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

As a nurse manager I don't believe that my workplace is fully utilizing PCC. With the correct training in this computer program, I would really feel comfortable navigating the program. One of the most beneficial areas of the program to me is the medications and EMAR. Our staff checks in the medications when they arrive, and the program tells me exactly who signed for the medication, on what date and time it arrived to our facility, and when it was last ordered from the Pharmacy. Review collected by and hosted on G2.com.

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UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The profiles of each patient set up and categorization go orders. Review collected by and hosted on G2.com.

What do you dislike?

The search difficulty and printing of reports how you want it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Keeping all the patients records Review collected by and hosted on G2.com.

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IW
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I think that the best aspect of it is that it is cloud-based, which is something I firmly believe in for many modern technologies. It allows for the management of several aspects of senior care, based on a secure electronic health record. Review collected by and hosted on G2.com.

What do you dislike?

Despite the fact that it is cloud-based, which I like and believe is innovative, this is not the most secure method that they could utilize. Patient information is extremely confidential. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The use of the cloud is great, but security methods need to be improved. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It has been utilized by CNAs in an effort to allocate documentation of senior residents. Some of the documentation includes how the patient is taken care of and other bedside activities. Review collected by and hosted on G2.com.

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Very easy to use and everyone at my job regardless of skills system and qualifications got a hang of it quick. Review collected by and hosted on G2.com.

What do you dislike?

There was too much going on. Some options of this software I didn’t use for my job Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The ability to have the option to record all I need to in one platform. Review collected by and hosted on G2.com.

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Quickly find information on one resident or multiple residents quickly, and access to printer friendly reports. Review collected by and hosted on G2.com.

What do you dislike?

Reports can be difficult to pull if you don't know what you are looking for. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Fast access to information Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like that this program is easy to use and most of the functions I need are mostly in one area. Review collected by and hosted on G2.com.

What do you dislike?

I do not like that the custom alerts written by users will disappear after so many hours. Sometimes, my care team will write an important alert regarding something that needs to happen on a permanent/semi-permanent basis, but the alert will be visible for only so many hours. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am not directly involved in the business aspect of my company so I can not answer this question. Review collected by and hosted on G2.com.

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy to log in on the go and access patient information and log screens for therapy and submit to skilled facility Review collected by and hosted on G2.com.

What do you dislike?

Finding correct tabs to log screens or patient information can be a little bit of a hunt sometimes Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Managing patient information and logging therapist communication and screens electronically Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I feel the program is user friendly and easy to navigate once the basics are learned. Review collected by and hosted on G2.com.

What do you dislike?

I wish that there were additional editing capabilities within the program Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easy tracking of care needs for residents Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The user friendly aspects of the program Review collected by and hosted on G2.com.

What do you dislike?

At times it can be hard to find something you are looking for Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It gives me the ability to chart on patients efficiently and easily Review collected by and hosted on G2.com.

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UP
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy to navigate, multiple ways of access Review collected by and hosted on G2.com.

What do you dislike?

Communication within team messaging system Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Patient charting Review collected by and hosted on G2.com.

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