--- title: Carefeed Reviews meta_title: 'Carefeed Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 17 reviews by the users' company size, role or industry to find out how Carefeed works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 17 scale: '5' date_modified: '2026-11-11' parent_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory ---

Carefeed Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the easy navigation and remote documentation signing with Carefeed, enhancing convenience for families. (2 mentions)
Users love the ease of use of Carefeed, enjoying simple navigation for paperwork and remote documentation signing. (2 mentions)
Users find that effective communication through Carefeed helps them stay organized and informed with family and co-workers. (1 mentions)
Users find Carefeed's communication efficiency invaluable for organizing information and keeping families and coworkers informed. (1 mentions)
Users value the efficiency of Carefeed in facilitating communication with families and maintaining organization. (1 mentions)
Users express dissatisfaction with the limited customization, wishing for the ability to add their own documents easily. (1 mentions)
Users are frustrated by the lack of customizable document features in Carefeed, limiting their document management capabilities. (1 mentions)
Users find Carefeed's interface to be not user-friendly, especially when trying to manage personal document uploads. (1 mentions)

Top Pros or Advantages of Carefeed

Top Cons or Disadvantages of Carefeed

Carefeed Reviews (17)

Reviews

Carefeed Reviews (17)

5.0
17 reviews
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TM
TINA M.
Administrator
Mid-Market (51-1000 emp.)
"Exceptional Product"
5/5
What do you like best about Carefeed?

There are so many amazing features to Care Feed, but I guess my favorite feature is being able to communicate with all employees, residents, families and other groups, all at one time. If needed, I can communicate with one individual or a specific group. Implementing Care Feed was the easiest process. Implementation time was nominal. The system is so easy to use and the Customer Support team is there every step of the way! The ease of integration with MatrixCare was fairly simple. There were a few bugs to work out, but Care Feed staff was diligent in working through them. Our facility uses Care Feed multiple times per day. Using Care Feed is so simple and easy to use, there's absolutely no reason to not use this product! Review collected by and hosted on G2.com.

What do you dislike about Carefeed?

There isn't anything I don't like about Care Feed. I am very 'hands on', so I, personally, would love to be able to build my own documents at some point in the future. Review collected by and hosted on G2.com.

Charla M.
CM
Charla M.
Admission and Social Services Director
Mid-Market (51-1000 emp.)
"A Reliable Tool for Family and Staff Engagement"
5/5
What do you like best about Carefeed?

“Families frequently share how much they appreciate the excellent communication from our team—not only through phone calls, but also through Carefeed. The platform makes it easy and efficient to send important messages, welcome letters, and admission packets in a secure and timely manner.” Additionally, Carefeed has been a valuable tool for staff communication, allowing us to distribute important messages and required education that can be easily signed and documented for compliance. Customer service and the helpdesk are quick to answer any concerns and work us through any issues we might have which is rare. Review collected by and hosted on G2.com.

What do you dislike about Carefeed?

This could be an internal thing-Would like the phone number families see reflect our facility number. I believe it may have something to do with our local phone company4 There is absolutely nothing I dislike about the platform Review collected by and hosted on G2.com.

Christina G.
CG
Christina G.
Social Services Director
Mid-Market (51-1000 emp.)
"Easy communication"
5/5
What do you like best about Carefeed?

I love using Carefeed for families to sign documentation when they are not in the facility, out of town, or just not nearby. They also love to be able to complete a DocuSign instead of scanning documents back and forth. Review collected by and hosted on G2.com.

What do you dislike about Carefeed?

Don't love the new feature of codes to access all DocuSigns, and would like to be able to add in my own documents myself. Review collected by and hosted on G2.com.

XS
Xion S.
Guest Services
Mid-Market (51-1000 emp.)
"My opinion on Carefeed"
5/5
What do you like best about Carefeed?

Its easy to navigate and do admission paperwork with residents Review collected by and hosted on G2.com.

What do you dislike about Carefeed?

Maybe allowing clients or residents to be sent the secure code to access the admission document agreement could help us get a head start if they choose. I’m not sure if this is how all companies set them up, but it could help speed things up especially for residents in the memory care unit there family member can have easy access. Review collected by and hosted on G2.com.

MH
Melissa H.
Environmental Supervisor
Mid-Market (51-1000 emp.)
"Great Communication tool"
5/5
What do you like best about Carefeed?

It's a great way to communicate with Staff, to ensure everyone is on the same page with updates or just things they need to know without having to use my personal phone for work. I like that you can see that they got the message so there is no one saying they didn't know or had not been told of new changes. It is easy to navigate and I'm loving the survey templates where staff can respond unanimously. Review collected by and hosted on G2.com.

What do you dislike about Carefeed?

sometimes the templates take a bit to load but what sites don't have those issues. Review collected by and hosted on G2.com.

Becky A.
BA
Becky A.
Activities Director
Small-Business (50 or fewer emp.)
"Using Carefeed"
5/5
What do you like best about Carefeed?

I can efficiently communicate information to the resident's family and my co-worker, allowing me to stay organized and keep everything on track. Review collected by and hosted on G2.com.

What do you dislike about Carefeed?

The Cerefeed program is working for me at this time. There are no other concerns at this present time. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Great tools used to make reviewing and signing documents simpler"
5/5
What do you like best about Carefeed?

I enjoy using Carefeed because it makes job easier and reduces the use of paper. Review collected by and hosted on G2.com.

What do you dislike about Carefeed?

Could be more user friendly for the senior population. Review collected by and hosted on G2.com.

ET
Eve T.
Mid-Market (51-1000 emp.)
"Care Feed is easy and fun!"
5/5
What do you like best about Carefeed?

I love creating feeds and sending feeds! It's easy to use and is always met with positive feedback! No more printing hundreds of flyers that end up in the trash or forgotten! Now my fellow co-workers and the families we care for can receive information and stay up to date on the fun! I use CareFeed for EVERYTHING! It's my main source to spread news and information. Families love receiving updates and staff loves fun reminders of at-work dress-up days and upcoming events! CareFeed is easy to use and if there is ever a question, the team is communicative! Review collected by and hosted on G2.com.

What do you dislike about Carefeed?

There isn't much to dislike. I guess sometimes it takes a moment to go through the communications and feedback and sort out what is meant for my job and CareFeed account and what is a response to something else. Other than that, I love CareFeed. Review collected by and hosted on G2.com.

JV
John V.
Director of Business Development
Enterprise (> 1000 emp.)
"Carefeed provides useful tools to SNFs for convenience, communication & compliance"
5/5
What do you like best about Carefeed?

The feature of the program that drew us to Carefeed was the module that digitizes the admissions document. The fact that it offers conditional logic functionality, automation, and interoperability were critical features to our appreciation of the program. Review collected by and hosted on G2.com.

What do you dislike about Carefeed?

I don't dislike anything about Carefeed. What I dislike about OTHER providers of software platforms that digitize admissions documents is the fact that they don't have the significant and valuable additional features that Carefeed DOES beyond the admissions packet digitization. Review collected by and hosted on G2.com.

JD
Joel D.
Regional Director of Operations
Mid-Market (51-1000 emp.)
Originally submitted 11/21/2022
"Game Changer!"
5/5
What do you like best about Carefeed?

CareFeed has modernized and streamlined our operational processes. It has made our systems exponentially more efficient. Review collected by and hosted on G2.com.

What do you dislike about Carefeed?

CareFeed did not have the integration capabilities with our employee information platforms, but they were helpful and efficient in providing an alternative solution. Review collected by and hosted on G2.com.