Laserfiche
Laserfiche is a software designed to accelerate document management and process automation across enterprises through a cloud-based SaaS platform. The software provides AI-powered document organization, electronic forms, workflow automation, and analytics by leveraging low-code process automation tools and prebuilt solution templates. It automates content routing, approval workflows, and audit trail maintenance and reduces the manual effort of managing documents across disconnected systems. Laserfiche addresses enterprise productivity and compliance challenges by centralizing content, enforcing data privacy standards, and connecting hundreds of mission-critical applications through powerful integrations. The software supports use cases across government, education, and other industries, enabling teams to access documents from a single location and shift focus toward higher-priority strategic work.
Average Rating: 4.7/5.0
Total Reviews: 1,207
How Do G2 Users Rate Laserfiche?
- Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.0/10)
- Scoring: 8.6/10 (Category avg: 8.0/10)
- Accounting: 8.5/10 (Category avg: 8.9/10)
- Analysis: 8.6/10 (Category avg: 8.4/10)
Who Is the Company Behind Laserfiche?
- Seller: Laserfiche
- Company Website:
- Year Founded: 1976
- HQ Location: Long Beach, California
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Twitter: @laserfiche
4,770 Twitter followers -
LinkedIn® Page: www.linkedin.com
400 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Deputy City Clerk, Business Systems Analyst
- Top Industries: Government Administration, Education Management
- Company Size: 60% Medium, 25% Large
What Do G2 Reviewers Say About Laserfiche?
AI-generated summary from verified user reviews
Pros
- Users find Laserfiche's ease of use empowering, enabling self-service implementation and efficient process management.
- Users value the easy process automation with Laserfiche, enhancing efficiency and reducing errors across departments.
- Users appreciate the automation of form processes with Laserfiche, enhancing efficiency and document management.
- Users value the robust and flexible workflow automation in Laserfiche, enhancing efficiency and integration with other systems.
- Users commend the easy training and onboarding capabilities of Laserfiche, enhancing team efficiency and document management.
Cons
- Users experience a challenging learning curve with Laserfiche, making initial navigation and feature usage difficult.
- Users experience a small learning difficulty with Laserfiche, particularly when adapting to metadata fields and workflows.
- Users find the missing features in Laserfiche hinder their experience and highlight the need for better resources.
- Users express concern over update issues, highlighting difficulty in keeping up with the rapid growth of Laserfiche.
- Users report performance issues with Laserfiche, including slow form builds and delayed feature implementations.
What Are Recent G2 Reviews of Laserfiche?
Rating: 4.5/5.0 stars
— Holly V.
"Document Management and Automation"
Rating: 4.5/5.0 stars
— Matthew D.

