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Ottimate Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Ottimate Media

Ottimate Demo - Upload, Manage, Sync!
Streamline your invoice processing from upload to payment to export, and everything in between!
Ottimate Demo - Automatic GL Coding
Code an item once to your Chart of Accounts and we'll remember it forver!
Ottimate Demo - Customize Your Approval Policies
If a piece of information is on an invoice, we can make it a routing rule.
Ottimate Demo - Mobile and Remote Dashboard
View your invoices and personal tasks from anywhere
Ottimate Demo - Schedule Payments
Whether you're in the office or on vacation, schedule payments in advance and never miss another due date!
Ottimate Demo - Get Cash Back with vCard
Every payment made with our vCard program can get you up to 1% cashback!
The Club at Admirals Cove: From 24 Hours to 5-Minute Invoice Processing
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The Club at Admirals Cove: From 24 Hours to 5-Minute Invoice Processing
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Ottimate Reviews (157)

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Reviews

Ottimate Reviews (157)

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4.5
157 reviews

Pros & Cons

Generated from real user reviews
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Ezben G.
EG
Assistant General Manager
Small-Business (50 or fewer emp.)
"Ottimate Streamlines Workflow, Minor Input Quirks Easily Managed"
What do you like best about Ottimate?

We recently transitioned from Market Basket to Ottimate. I really appreciate how it remembers coding, which makes the entire process much smoother and more efficient for us. As we continue to load everything in, I expect it will become even easier. I also find it helpful that I can quickly adjust the routing when necessary, such as for CapEx, and apply those changes to just a single order. Additionally, having the ability to view payments without needing to contact accounting for details is fantastic and saves a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

My only real complaint about Ottimate is that the input sometimes separates things it wasn't meant to, which isn't difficult to fix but definitely threw me at first. Review collected by and hosted on G2.com.

Response from Elyse Williams of Ottimate

We’re thrilled to hear Ottimate’s helping streamline your workflow and save time! Thanks for sharing your experience and feedback — we’re always improving to make the process even smoother.

"Seamless Invoice Management, Minor Upload Glitches"
What do you like best about Ottimate?

I like the ease of uploading documents to Ottimate and appreciate the ability to revisit uploads via linked confirmations. Each time I receive a confirmation email of the upload, I save it for my records. This is really helpful as it allows me to check when bills are paid, and I can use the Ottimate confirmation to send to accounts payable for a status update. I use Ottimate regularly to upload invoices from third-party vendors and have accounts payable manage admin bills. It accounts for all submitted invoices and allows for research or reference to uploaded info, which is valuable because management can review the submitted materials. Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

There have been a few times I've uploaded documents and they weren't found by our AP department. Once identified, I simply re-uploaded the docs and sent via email to ensure they could reference. Review collected by and hosted on G2.com.

Verified User in Food Production
UF
Mid-Market (51-1000 emp.)
"Ottimate as a power tool!"
What do you like best about Ottimate?

I love the line-item OCR + 3-way match—it reliably flags price/pack-size variances and duplicates, auto-codes by vendor, and routes clean approvals so we catch supplier creep before it hits COGS and close faster with a solid audit trail. Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

Item/vendor mapping is brittle. Pack-size & UoM conversions (lb ↔ case) break 3-way matches; need item-level tolerances, not just vendor-level.

Credits/returns are second-class. Linking vendor credits to the original PO/invoice is clunky; weak RMA workflow.

Analytics are thin. No native price trend/variance by SKU×vendor; have to export to BI for real insights/alerts.

Multi-entity is half-baked. Shared vendor catalogs, consolidated approvals, and roll-up reporting are limited.

API/webhooks are light. Syncs to ERP can lag; can’t push/pull enough line-level metadata (e.g., lot/expiry).

UX at scale. Click-heavy, slows down on big batches; mobile exception handling is painful; per-invoice pricing stings in peak months. Review collected by and hosted on G2.com.

Response from Elyse Williams of Ottimate

Thank you for taking the time to create such a thoughtful review. It's great to hear how Ottimate is helping your team streamline AP.

Thomas G.
TG
Director of Culinary Operations / Executive Chef
Mid-Market (51-1000 emp.)
"GREAT SOFTWARE FOR ME"
What do you like best about Ottimate?

It's very user friendly. Interfaces fairly easily with a ton of other software. It's been fantastic for me to track my expenses and super easy to scan invoices or email them in... Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

From my seat, there's really no downside other than a little time.. however, it's much more efficient compared to when I was tracking everything via excel sheet(s) Review collected by and hosted on G2.com.

Response from Elyse Williams of Ottimate

Thank you for the great review! We’re glad Ottimate makes expense tracking and invoice management easier for you and your team, and that it’s saving time compared to spreadsheets. We appreciate you sharing your experience!

Katlin B.
KB
Director of Housekeeping
Enterprise (> 1000 emp.)
"Organized and Efficient"
What do you like best about Ottimate?

I love that I only have to go to one place to review all of my invoices and all my vendors. It is extremely efficient and saves my team and I lots of time. We can upload invoices, we can check pricing and shipping information, and it helps us to make sure we are in line with the budget and what we forecasted for. Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

I have not come across anything in Ottimate that I dislike. All of my experiences have been helpful and convenient. Review collected by and hosted on G2.com.

Response from Elyse Williams of Ottimate

We're happy to hear that Ottimate has been beneficial for your team in managing invoices and staying on budget. Thank you for sharing your experience!

Tessa L.
TL
Controller
Mid-Market (51-1000 emp.)
"Top 3"
What do you like best about Ottimate?

Ottimate is a reliable software that is easy to use and teach the team how to use. We have had it for a few years and it functions by reading the invoice, going through the approval chains and being submit for payment. Researching in ottimate is easy and user friendly. Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

There is some frustration around customizing restrictions and uploading that I have experienced. We would like GL level restrictions to prevent coding departments to balance sheet accounts. And the default of splitting up invoices by multiple pages is a bad default. We are constantly chasing down supporting pages. Review collected by and hosted on G2.com.

Response from Elyse Williams of Ottimate

We're pleased to hear that Ottimate's fraud prevention measures have been beneficial for your organization. We take security very seriously and are constantly working to enhance our fraud prevention capabilities to protect our customers.

Catherine H.
CH
Controller
Mid-Market (51-1000 emp.)
"Major time Saver"
What do you like best about Ottimate?

No more data entry, less errors and double vendor payments, quicker turn around and less chasing down approvals Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

Offline payments do not export through vendor pay. All issues have to run through support, there isn't much you can fix on your own. Different modules have different rules on how the same button works. Review collected by and hosted on G2.com.

Response from Elyse Williams of Ottimate

Thanks so much for your review! We’re glad Ottimate is saving your team time and reducing errors. Our team would love to connect with you on offline payments — we actually can export those with a bit of configuration, so it’d be great to help get that set up. Feel free to reach out anytime at support@ottimate.com. Appreciate your feedback and partnership!

TV
Senior Staff Accountant
Mid-Market (51-1000 emp.)
"From the moment I saw Ottimate, I knew they had a customer for life."
What do you like best about Ottimate?

Ottimate streamlines our accounting process, which has allowed for my accurate and timely financial reports. We now have more time for in-depth reconciliations and analysis of accounts, and we couldn't be happier with the product and service we have received. This software is user-friendly, and offers tons of neat features that I haven't seen from competitors. Additionally, their customer support team is first in class, very knowledgeable, and super friendly. Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

The downside of using Ottimate would be that it has created more work for us in our office, by that I mean we may not have gotten to certain reconciliations every month due to our long and tedious accounting process. However, now we have a lot more free time to complete projects that we struggled to spend time on. Review collected by and hosted on G2.com.

Response from Elyse Williams of Ottimate

Thank you so much, Trevor! We’re thrilled to hear how Ottimate has transformed your accounting workflow and helped free up time for deeper reconciliations and analysis. We especially appreciate the kind words about our support team—they’ll be excited to hear it! Grateful to have you as part of the Ottimate family.

HG
Controller
Mid-Market (51-1000 emp.)
"Comprehensive AP Solution"
What do you like best about Ottimate?

Ottimate has been a great tool for our AP team -- combining EDI features, an easy to use repository of invoices, and payment processing. We now exclusively use Ottimate for all things Accounts Payable and have tremendously expedited our processing speed. Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

There are a few things still to be desired -- the ability to help the system learn where information is found on vendor-specific invoices, visibility into discount terms and management for various term structures, and a few other smaller items. Altogether, nothing that we can't work around. Review collected by and hosted on G2.com.

Response from Elyse Williams of Ottimate

Hi Harley! It's great to hear that Ottimate is helping with the speed of reviewing and approving invoices, as well as the efficiency of cutting checks, storing invoices, and following up on vendor payments.

"Simplified Invoicing, Effortless Transition"
What do you like best about Ottimate?

I like how simple Ottimate is, which makes my job easier. I also appreciate not having to deal with physical paper copies when I see the invoices. Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

Nothing I like it all Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

13 months

Average Discount

9%

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Ottimate Features
Due Dates
Payment Tracking
Capture
Approvals
Batch Processing
Consolidation
Accounting
Payments
ERP
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Ottimate