HV

Holly V.

Systems Analyst

Enterprise (\> 1000 emp.)

3/21/2025

"Robust and Reliable"

4.5/5

What do you like best about Laserfiche?

Laserfiche is a great tool for automation and retention. The limits of what you can do with it is really the limit of someone's imagination. Very customizable and even people who are not highly technical can find success working with Laserfiche. Customer support is usually really good as well. Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

A bit expensive. Sometimes the ala-cart module options can be confusing. It's nice to not have to pay for things you aren't going to use, but if you have most of the modules like we do, it can be a little tricky to navigate all of the systems to see how they are working together. Sometimes the repository searches are slow. The company is really pushing cloud for all of it's users, but cloud does not offer all of the feature and integration options as an on prem setup does. Review collected by and hosted on G2.com.

What problems is Laserfiche solving and how is that benefiting you?

electronic forms and tracking, document retention and storage, data move and management with other systems in our environment. Review collected by and hosted on G2.com.

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Rating Updated (4/27/2026)
Current UserValidated ReviewerSource: Organic

See what 1206 reviewers think of Laserfiche

4.7 out of 5 · Verified reviews from real users

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